5,622 Metering Technician jobs in the United States

Job Description

Description:

Superior Electrical, Mechanical, and Plumbing, Inc. is a statewide service provider specializing in retail skilled trade services. As an Electrical Field Service Electrician, you will be responsible for performing electrical repairs, upgrades, and solutions in various retail settings. The ideal candidate will have experience as a journeyman commercial electrician, with expertise in retail electrical repairs, and the ability to work independently to complete service calls. Work schedules options are Sunday through Thursday or Tuesday through Saturday. The position provides a two-week training period and yearly performance reviews. Technicians will be provided with a company vehicle, gas card and have the flexibility to begin their service routes from home.

Responsibilities

• Journeyman Electrician experience consisting of repair, maintenance, and diagnosis of various commercial electrical components
• Skilled at terminating and pulling wires into control centers, panels, distribution boxes, transformers, transducers, switchgear, receptacles, switches and/or raceways
• Proficient troubleshooting, testing, and repairing emergency generators, automatic transfer switches and/or power distribution systems
• Knowledge and experience with refrigeration control wiring, Ansul Systems or HVAC motor control wiring is desired
• Independently work-off blueprints, sketches, or schematic drawings
• Provide informative customer service regarding the nature of the electrical repair
• Operate company vehicles in accordance with department policies
• Proficient with the use of cell phone communication, GPS and electronic documentation technology
• Submit service paperwork and reports as required by the department policies
• Available to work Tuesday through Saturday or Sunday to Thursday as part of your regular work schedule
• Willingness to take on additional duties as needed to support the department

• Five or more years of commercial electrical experience in commercial electrical service or construction roles
• Pass a pre-employment drug test and motor vehicle background check
• Proficient English communication skills required to write reports and emails
• Must be able to work according to safety guidelines, CALOSHA, and workplace policies
• Superior Electrical, Mechanical & Plumbing, Inc. is a service and construction company providing customer service throughout California and other states. We offer competitive wages, medical coverage, 401(k) employee contributions, supplemental insurance options, sick leave, vacation time and skilled trade development

Job Description

Description:

Superior Electrical, Mechanical, and Plumbing, Inc. is a statewide service provider specializing in retail skilled trade services. As an Electrical Field Service Technician, you will be responsible for performing electrical repairs, upgrades, and solutions in various retail settings. The ideal candidate will have experience as a journeyman commercial electrician, with expertise in retail electrical installation, and the ability to work independently to complete service calls. Work schedule is Tuesday through Saturday or Sunday through Thursday. Technicians will be provided with a company vehicle, gas card and have the flexibility to begin their service routes from home or the regional shop location. The position provides a two-week training period and yearly performance reviews.

Responsibilities

• Journeyman Electrician experience consisting of installation, maintenance, and diagnosis of various commercial electrical components
• Skilled at terminating and pulling wires into control centers, panels, distribution boxes, transformers, transducers, switchgear, receptacles, switches and/or raceways
• Proficient troubleshooting, testing, and repairing emergency generators, automatic transfer switches and/or power distribution systems
• Knowledge and experience with refrigeration control wiring, Ansul Systems or HVAC motor control wiring is desired
• Independently work-off blueprints, sketches, or schematic drawings
• Provide informative customer service regarding the nature of the electrical repair
• Operate company vehicles in accordance with department policies
• Proficient with the use of cell phone communication, GPS and electronic documentation technology
• Submit service paperwork and reports as required by the department policies
• Available to work Tuesday through Saturday or Sunday to Thursday as part of your regular work schedule
• Willingness to take on additional duties as needed to support the department

• Five or more years of commercial electrical experience in commercial electrical service or construction roles
• California Journeyman Electrical License is a plus
• Pass a pre-employment drug test and a motor vehicle background check
• Proficient English communication skills required to write reports and emails
• Must be able to work according to safety guidelines, CALOSHA, and workplace policies
• Superior Electrical, Mechanical & Plumbing, Inc. is a service and construction company providing customer service throughout California and other states. We offer competitive wages, medical coverage, 401(k) employee contributions, supplemental insurance options, sick leave, vacation time and skilled trade development

Location: Reno  
Employment Status: Hourly Full-Time  
Function: Customer Experience  
Pay Grade and Range: USXX - Grade USXX Hourly 39  ($44,499.55  - $63,570.79 )
Bonus Plan: OIP   
Target Bonus: 5.0
Hiring Manager: Mark Stapleton
Recruiter: Kendra Bartl

Job Responsibilities

 
Job Summary
We are seeking a reliable, motivated, and hardworking Field Service Technician.  The job consists of traveling to the customer’s location and providing the customer with onsite commissioning, end user training, troubleshooting equipment, and resolving issues on service calls.
 
Job Duties and Responsibilities
•    Travel up to 75% domestically and internationally for onsite training and commissioning of new equipment. Passport required.
•    Quality workmanship and attention to detail. Provide a professional and courteous customer experience.  
•    Provide onsite technical support for existing customers with machine issues.
•    Troubleshoot and resolve issues with software, mechanical, and electrical components
•    Keep detailed service event logs, including field reports, quality control reports, and updated information in Salesforce
•    Create procedures and documentation for internal training and continuous improvement  
•    Work closely with other factory personnel to ensure quality and continuous improvement efforts as it relates to customer satisfaction
•    Support sales by providing system application and specification information.  
•    Troubleshoot and repair electrical systems, wiring and component failures in a production environment.
•    Prioritize safe work practices daily. Complete Job Safety Analysis forms for each job site visited. Attend safety meetings as required
•    Complete all travel and expense reports in a timely manner
•    Responsible for company tools and credit card.
•    Assist the technical support group with customer service by calling and emailing customers with technical issues, creating and closing cases in Salesforce, using LogMeIn 123 for onboard access to troubleshoot customer issues.
•    Other duties as assigned
 

Job Requirements

Education and Experience
•    Associate Degree in electronics technology or similar field; or equivalent 3 years of experience is required
•    Experience in an industrial equipment manufacturing environment preferred
•    3D Solid Modeling / CAD experience recommended
•    Previous work experience with CNC machine preferred
•    Experience and proficiency reading electrical schematics
•    Ability to use a hand-held Volt/Amp meter
•    Experience working with and troubleshooting 3-phase and single phase equipment
•    Exceptional interpersonal, oral, and written communication skills
•    Experience in using industrial tools and equipment such as mechanical hand tools, power hand tools, etc.
•    Must have customer support experience
•    Ability to function in a self-directed environment
•    Experience and basic understanding of pneumatics
•    Computer literacy skills
 
Physical Demand and Work Environment
•    
•    Physical demands:  Must be physically able to bend, stoop, climb, reach, lift 75 lbs. Stand and walk on concrete floors for extended time. Ability to use hands to finger, handle, or feel objects, tools, or controls. Reach with hands and arms; talk and hear
•    Work environment:  The noise level in the work environment can be moderate to extreme. Ability to work in hot and humid climates while wearing PPE. Ability to work in cold weather while wearing gloves and PPE. Involves dirty work surfaces, such as metal residue and dust, grease, oil, and other elements typical to industrial environments. Exposure to hot surfaces and material, as well as moving equipment.
 

Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.

Lincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxy-fuel cutting equipment, and has a leading global position in brazing and soldering alloys. Lincoln is recognized as the Welding Expert™ for its leading materials science, software development, automation engineering, and application expertise, which advance customers' fabrication capabilities to help them build a better world. Headquartered in Cleveland, Ohio, Lincoln Electric is a $4.2B publicly traded company (NASDAQ:LECO) with over 12,000 employees around the world, with operations in 71 manufacturing and automation system integration locations across 21 countries and maintains a worldwide network of distributors and sales offices serving customers in over 160 countries.

Location: Remote 
Employment Status: Hourly Full-Time  
Function: Customer Experience  
Req ID: 27214  

Summary

Lincoln Electric is seeking a US-based Service Technician to join our PythonX Services team. The ideal candidate will have a strong background in mechanical and electrical systems, exceptional troubleshooting abilities, and hands-on industrial experience. This role requires strong communication and customer service skills, with the ability to deliver high-quality service, maintain strong customer relationships, and ensure maximum equipment uptime.

At Lincoln Electric, you’ll find more than just a job—you’ll discover career growth opportunities and a highly competitive total rewards package, including bonus incentives, student loan repayment, tuition reimbursement, paid time off, paid holidays, comprehensive medical/dental/vision coverage, retirement plans, and more. 

What You Will Do:

• Install aftermarket parts and products; perform testing to verify operational standards.
• Educate customers on maintaining/following a preventative maintenance schedule.
• Perform scheduled and on-demand maintenance per service work orders.
• Diagnose mechanical, electrical, and pneumatic issues; implement repair solutions.
• Prepare quotes and sales orders for spare parts and consumables.
• Complete detailed service reports and documentation of all work performed.
• Communicate clearly with customers regarding findings, service performed, and proactive recommendations to improve up-time.
• Build and maintain strong customer relationships to ensure satisfaction and repeat business.
• Travel domestically and internationally for training, installation, and service assignments.
• Assist in other service-related duties as needed.

Required Education & Experience

• High school diploma/GED or equivalent experience.
• 5+ years of experience as a Service Technician or similar role.
• Strong mechanical skills, including conveyor repairs, leveling, and replacement of wear items (bearings, chains, sprockets, etc.).
• Strong electrical skills, including troubleshooting low-voltage systems, electrical panels, and 480V power.
• Proficiency with pneumatic systems.
• Ability to read and interpret mechanical and electrical drawings.
• Familiarity with ABB and Fanuc robotic systems.
• Skilled in the use of hand and power tools, multi-meters, and diagnostic equipment.
• Flexible availability to adapt to changing schedules.
• Excellent communication, organizational, interpersonal, and diagnostic skills.
• Ability to work independently with minimal supervision.
• Willingness to travel 75% of the year throughout North America (U.S., Canada, Mexico); 90% of travel in the U.S.
• Valid U.S. driver’s license with a clean driving record and reliable transportation.

Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.

Lincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxy-fuel cutting equipment, and has a leading global position in brazing and soldering alloys. Lincoln is recognized as the Welding Expert™ for its leading materials science, software development, automation engineering, and application expertise, which advance customers' fabrication capabilities to help them build a better world. Headquartered in Cleveland, Ohio, Lincoln Electric is a $4.2B publicly traded company (NASDAQ:LECO) with over 12,000 employees around the world, with operations in 71 manufacturing and automation system integration locations across 21 countries and maintains a worldwide network of distributors and sales offices serving customers in over 160 countries.

Location: Fort Loramie, Chicago, Columbus, Dallas, Fort Collins, Milwaukee, Remote - Kansas, Remote - Missouri, Remote - North Carolina, Remote - South Carolina  
Employment Status: Hourly Full-Time  
Function: Customer Experience  
Req ID: 27037  

Primary Function

Responsible for providing field service and support including troubleshooting, repair, installation, maintenance, and training on various types of industrial automation equipment. Service & support activities will be performed both on-site at a customer’s facility or in-house at a company owned location.

Responsibilities

• Provide technical support, solve problems, testing, training, installs and maintenance.
• Deliver a consistent, positive, and exceptional customer service experience.
• Work environment may be individually focused or working with a team.
• Industrial troubleshooting in electrical, mechanical, PLC, HMI, robot programming, networks, and Fieldbus.
• Take initiative to meet challenging project timelines and budgets.
• Ability to travel as required (install, start-up, or field support) to successfully complete projects.
• Ability to support all aspects of equipment install (Rigging, alignment, wiring, startup, etc.)
• Complete all work related documentation on time.
• Identify potential future opportunities with the customer while onsite.
• Assist in any other activities that help to support ongoing strategies.

Background Experience

• Machine Programming (PLC/HMI) experience preferred.
• Safety System, Network, and Fieldbus Programming and Trouble Shooting experience preferred.
• Experience in robotic processes preferred.
• Hydraulic/Pneumatic/Lubrication system troubleshooting experience preferred.
• Experience with in-field installation and start-up of intermediate to advanced level manufacturing equipment.
• Knowledge of system preventative maintenance on intermediate to advanced level manufacturing equipment.
• Ability to read and interpret electrical and mechanical prints.
• Robot Programming experience – Fanuc and ABB preferred.
• Basic knowledge of one of the following robotic processes: GMAW or Plasma cutting.
• Successfully complete start up and debug on basic to intermediate level system.
• Intermediate electrical troubleshooting skills.
• Record of positive customer feedback.

Education, Training, and Experience

• Minimum requirement: High school diploma or GED (technical or vocational school preferred).
• Preferred: Associates degree focused in electrical, mechanical, mechatronics, or robotics.
• 4 or more years electrical troubleshooting experience preferred.
• Minimum five years of field service experience.

Physical Demands

While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Repetition with activity; computer work. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment is inside manufacturing facilities. Proper person protective equipment (PPE) is required at all times while in manufacturing facilities. The noise level in the work environment is usually moderate.

Location

Candidates may reside in or near these locations:

• Dallas/Fort Worth, TX
• Chicago/Milwaukee
• North/South Carolina
• Kansas/Missouri
• Columbus, OH
• Fort Collins, CO

Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.

Location: Reno  
Employment Status: Hourly Full-Time  
Function: Customer Experience  
Pay Grade and Range: USXX - Grade USXX Hourly 39  ($44,499.55  - $63,570.79 )
Bonus Plan: OIP   
Target Bonus: 5.0
Hiring Manager: Mark Stapleton
Recruiter: Kendra Bartl

Job Responsibilities

 
Job Summary
We are seeking a reliable, motivated, and hardworking Field Service Technician.  The job consists of traveling to the customer’s location and providing the customer with onsite commissioning, end user training, troubleshooting equipment, and resolving issues on service calls.
 
Job Duties and Responsibilities
•    Travel up to 75% domestically and internationally for onsite training and commissioning of new equipment. Passport required.
•    Quality workmanship and attention to detail. Provide a professional and courteous customer experience.  
•    Provide onsite technical support for existing customers with machine issues.
•    Troubleshoot and resolve issues with software, mechanical, and electrical components
•    Keep detailed service event logs, including field reports, quality control reports, and updated information in Salesforce
•    Create procedures and documentation for internal training and continuous improvement  
•    Work closely with other factory personnel to ensure quality and continuous improvement efforts as it relates to customer satisfaction
•    Support sales by providing system application and specification information.  
•    Troubleshoot and repair electrical systems, wiring and component failures in a production environment.
•    Prioritize safe work practices daily. Complete Job Safety Analysis forms for each job site visited. Attend safety meetings as required
•    Complete all travel and expense reports in a timely manner
•    Responsible for company tools and credit card.
•    Assist the technical support group with customer service by calling and emailing customers with technical issues, creating and closing cases in Salesforce, using LogMeIn 123 for onboard access to troubleshoot customer issues.
•    Other duties as assigned
 

Job Requirements

Education and Experience
•    Associate Degree in electronics technology or similar field; or equivalent 3 years of experience is required
•    Experience in an industrial equipment manufacturing environment preferred
•    3D Solid Modeling / CAD experience recommended
•    Previous work experience with CNC machine preferred
•    Experience and proficiency reading electrical schematics
•    Ability to use a hand-held Volt/Amp meter
•    Experience working with and troubleshooting 3-phase and single phase equipment
•    Exceptional interpersonal, oral, and written communication skills
•    Experience in using industrial tools and equipment such as mechanical hand tools, power hand tools, etc.
•    Must have customer support experience
•    Ability to function in a self-directed environment
•    Experience and basic understanding of pneumatics
•    Computer literacy skills
 
Physical Demand and Work Environment
•    
•    Physical demands:  Must be physically able to bend, stoop, climb, reach, lift 75 lbs. Stand and walk on concrete floors for extended time. Ability to use hands to finger, handle, or feel objects, tools, or controls. Reach with hands and arms; talk and hear
•    Work environment:  The noise level in the work environment can be moderate to extreme. Ability to work in hot and humid climates while wearing PPE. Ability to work in cold weather while wearing gloves and PPE. Involves dirty work surfaces, such as metal residue and dust, grease, oil, and other elements typical to industrial environments. Exposure to hot surfaces and material, as well as moving equipment.
 

Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.

Lincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxy-fuel cutting equipment, and has a leading global position in brazing and soldering alloys. Lincoln is recognized as the Welding Expert™ for its leading materials science, software development, automation engineering, and application expertise, which advance customers' fabrication capabilities to help them build a better world. Headquartered in Cleveland, Ohio, Lincoln Electric is a $4.2B publicly traded company (NASDAQ:LECO) with over 12,000 employees around the world, with operations in 71 manufacturing and automation system integration locations across 21 countries and maintains a worldwide network of distributors and sales offices serving customers in over 160 countries.

Location: Remote 
Employment Status: Hourly Full-Time  
Function: Customer Experience  
Req ID: 27214  

Summary

Lincoln Electric is seeking a US-based Service Technician to join our PythonX Services team. The ideal candidate will have a strong background in mechanical and electrical systems, exceptional troubleshooting abilities, and hands-on industrial experience. This role requires strong communication and customer service skills, with the ability to deliver high-quality service, maintain strong customer relationships, and ensure maximum equipment uptime.

At Lincoln Electric, you’ll find more than just a job—you’ll discover career growth opportunities and a highly competitive total rewards package, including bonus incentives, student loan repayment, tuition reimbursement, paid time off, paid holidays, comprehensive medical/dental/vision coverage, retirement plans, and more. 

What You Will Do:

• Install aftermarket parts and products; perform testing to verify operational standards.
• Educate customers on maintaining/following a preventative maintenance schedule.
• Perform scheduled and on-demand maintenance per service work orders.
• Diagnose mechanical, electrical, and pneumatic issues; implement repair solutions.
• Prepare quotes and sales orders for spare parts and consumables.
• Complete detailed service reports and documentation of all work performed.
• Communicate clearly with customers regarding findings, service performed, and proactive recommendations to improve up-time.
• Build and maintain strong customer relationships to ensure satisfaction and repeat business.
• Travel domestically and internationally for training, installation, and service assignments.
• Assist in other service-related duties as needed.

Required Education & Experience

• High school diploma/GED or equivalent experience.
• 5+ years of experience as a Service Technician or similar role.
• Strong mechanical skills, including conveyor repairs, leveling, and replacement of wear items (bearings, chains, sprockets, etc.).
• Strong electrical skills, including troubleshooting low-voltage systems, electrical panels, and 480V power.
• Proficiency with pneumatic systems.
• Ability to read and interpret mechanical and electrical drawings.
• Familiarity with ABB and Fanuc robotic systems.
• Skilled in the use of hand and power tools, multi-meters, and diagnostic equipment.
• Flexible availability to adapt to changing schedules.
• Excellent communication, organizational, interpersonal, and diagnostic skills.
• Ability to work independently with minimal supervision.
• Willingness to travel 75% of the year throughout North America (U.S., Canada, Mexico); 90% of travel in the U.S.
• Valid U.S. driver’s license with a clean driving record and reliable transportation.

Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.

Lincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxy-fuel cutting equipment, and has a leading global position in brazing and soldering alloys. Lincoln is recognized as the Welding Expert™ for its leading materials science, software development, automation engineering, and application expertise, which advance customers' fabrication capabilities to help them build a better world. Headquartered in Cleveland, Ohio, Lincoln Electric is a $4.2B publicly traded company (NASDAQ:LECO) with over 12,000 employees around the world, with operations in 71 manufacturing and automation system integration locations across 21 countries and maintains a worldwide network of distributors and sales offices serving customers in over 160 countries.

Location: Fort Loramie, Chicago, Columbus, Dallas, Fort Collins, Milwaukee, Remote - Kansas, Remote - Missouri, Remote - North Carolina, Remote - South Carolina  
Employment Status: Hourly Full-Time  
Function: Customer Experience  
Req ID: 27037  

Primary Function

Responsible for providing field service and support including troubleshooting, repair, installation, maintenance, and training on various types of industrial automation equipment. Service & support activities will be performed both on-site at a customer’s facility or in-house at a company owned location.

Responsibilities

• Provide technical support, solve problems, testing, training, installs and maintenance.
• Deliver a consistent, positive, and exceptional customer service experience.
• Work environment may be individually focused or working with a team.
• Industrial troubleshooting in electrical, mechanical, PLC, HMI, robot programming, networks, and Fieldbus.
• Take initiative to meet challenging project timelines and budgets.
• Ability to travel as required (install, start-up, or field support) to successfully complete projects.
• Ability to support all aspects of equipment install (Rigging, alignment, wiring, startup, etc.)
• Complete all work related documentation on time.
• Identify potential future opportunities with the customer while onsite.
• Assist in any other activities that help to support ongoing strategies.

Background Experience

• Machine Programming (PLC/HMI) experience preferred.
• Safety System, Network, and Fieldbus Programming and Trouble Shooting experience preferred.
• Experience in robotic processes preferred.
• Hydraulic/Pneumatic/Lubrication system troubleshooting experience preferred.
• Experience with in-field installation and start-up of intermediate to advanced level manufacturing equipment.
• Knowledge of system preventative maintenance on intermediate to advanced level manufacturing equipment.
• Ability to read and interpret electrical and mechanical prints.
• Robot Programming experience – Fanuc and ABB preferred.
• Basic knowledge of one of the following robotic processes: GMAW or Plasma cutting.
• Successfully complete start up and debug on basic to intermediate level system.
• Intermediate electrical troubleshooting skills.
• Record of positive customer feedback.

Education, Training, and Experience

• Minimum requirement: High school diploma or GED (technical or vocational school preferred).
• Preferred: Associates degree focused in electrical, mechanical, mechatronics, or robotics.
• 4 or more years electrical troubleshooting experience preferred.
• Minimum five years of field service experience.

Physical Demands

While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Repetition with activity; computer work. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment is inside manufacturing facilities. Proper person protective equipment (PPE) is required at all times while in manufacturing facilities. The noise level in the work environment is usually moderate.

Location

Candidates may reside in or near these locations:

• Dallas/Fort Worth, TX
• Chicago/Milwaukee
• North/South Carolina
• Kansas/Missouri
• Columbus, OH
• Fort Collins, CO

Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.

Location: Reno  
Employment Status: Hourly Full-Time  
Function: Customer Experience  
Pay Grade and Range: USXX - Grade USXX Hourly 39  ($44,499.55  - $63,570.79 )
Bonus Plan: OIP   
Target Bonus: 5.0
Hiring Manager: Mark Stapleton
Recruiter: Kendra Bartl

Job Responsibilities

 
Job Summary
We are seeking a reliable, motivated, and hardworking Field Service Technician.  The job consists of traveling to the customer’s location and providing the customer with onsite commissioning, end user training, troubleshooting equipment, and resolving issues on service calls.
 
Job Duties and Responsibilities
•    Travel up to 75% domestically and internationally for onsite training and commissioning of new equipment. Passport required.
•    Quality workmanship and attention to detail. Provide a professional and courteous customer experience.  
•    Provide onsite technical support for existing customers with machine issues.
•    Troubleshoot and resolve issues with software, mechanical, and electrical components
•    Keep detailed service event logs, including field reports, quality control reports, and updated information in Salesforce
•    Create procedures and documentation for internal training and continuous improvement  
•    Work closely with other factory personnel to ensure quality and continuous improvement efforts as it relates to customer satisfaction
•    Support sales by providing system application and specification information.  
•    Troubleshoot and repair electrical systems, wiring and component failures in a production environment.
•    Prioritize safe work practices daily. Complete Job Safety Analysis forms for each job site visited. Attend safety meetings as required
•    Complete all travel and expense reports in a timely manner
•    Responsible for company tools and credit card.
•    Assist the technical support group with customer service by calling and emailing customers with technical issues, creating and closing cases in Salesforce, using LogMeIn 123 for onboard access to troubleshoot customer issues.
•    Other duties as assigned
 

Job Requirements

Education and Experience
•    Associate Degree in electronics technology or similar field; or equivalent 3 years of experience is required
•    Experience in an industrial equipment manufacturing environment preferred
•    3D Solid Modeling / CAD experience recommended
•    Previous work experience with CNC machine preferred
•    Experience and proficiency reading electrical schematics
•    Ability to use a hand-held Volt/Amp meter
•    Experience working with and troubleshooting 3-phase and single phase equipment
•    Exceptional interpersonal, oral, and written communication skills
•    Experience in using industrial tools and equipment such as mechanical hand tools, power hand tools, etc.
•    Must have customer support experience
•    Ability to function in a self-directed environment
•    Experience and basic understanding of pneumatics
•    Computer literacy skills
 
Physical Demand and Work Environment
•    
•    Physical demands:  Must be physically able to bend, stoop, climb, reach, lift 75 lbs. Stand and walk on concrete floors for extended time. Ability to use hands to finger, handle, or feel objects, tools, or controls. Reach with hands and arms; talk and hear
•    Work environment:  The noise level in the work environment can be moderate to extreme. Ability to work in hot and humid climates while wearing PPE. Ability to work in cold weather while wearing gloves and PPE. Involves dirty work surfaces, such as metal residue and dust, grease, oil, and other elements typical to industrial environments. Exposure to hot surfaces and material, as well as moving equipment.
 

Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.