720 Microsoft Dynamics Consultant jobs in the United States

The Sr. Microsoft Dynamics 365 BA Consultant will act as the liaison between customer and internal teams on Microsoft Dynamics 365 projects (implementations, customizations, migrations, and more). The individual may be responsible for one or more aspects of the project including project management, business analysis, configuration, data, training, and support. The candidate must be extremely detail-oriented, have the ability to multitask, be meticulously organized, and be able to prioritize multiple demands in a fast-paced environment. The D365 BA Consultant carries the ultimate responsibility for meeting the customer requirements and completing the project.
Roles and Responsibilities

• Lead and manage mid-sized to enterprise projects independently
• Participate in design and architecture sessions with clients
• Gather and document business processes (some current state, mostly future state)
• Advise customers on best practices for CRM processes, user interface, and architecture
• Assist technical consultants with architecting CRM or xRM system, related customizations, and reports to model the client's organizational processes
• Assist in developing project budget, and ensure work is completed on-track and within budget
• Write specifications for customizations, data migration, and system integrations
• Facilitate team resources in the implementation of data migration and translation, data integration, training and custom development, and reports
• Configure and customize the CRM system based on design specifications
• Coordinate with overseas team on custom development, complex customizations and portals
• Develop test plans and scripts
• Conduct system and end-to-end testing of the application
• Training super users
• Schedule work to be done and follows up to ensure completion within the project schedule
• Guide the project along through daily communications with the customer
• Conduct at least a weekly status meetings (may be more) and sends weekly status updates
• Conduct design review sessions with the customer to demonstrate completed work and gather adjustments and changes

Qualifications and Skillsets

• Master's Degree in business, or computer science related field or Bachelor's Degree in business, or computer science related field and 6-8 years experience
• Up-to-date understanding of business processes, issues, and technology especially related to the operation of a sales, marketing, and customer service departments within an organization
• Excellent verbal and written communication
• Professional demeanor
• Feels comfortable talking with clients at all levels of within an organization.
• Advanced use of Microsoft Project, Excel, Word, and Visio

Armanino Managed Services Lead

At Armanino, you determine your career path. This means it's possible to pursue challenges you are passionate about, in industries you care about.

Armanino is proud to be among the top 20 Largest Firms in the Nation and one of the Best Places to Work. We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network. We want you to integrate all aspects of your life with your career. At Armanino, we know you don't check-out of life when you check-in at work. That's why we've created a unique work environment where your passions, work, and family & friends can overlap. We want to help you achieve growth by giving you access to a network of smart and supportive people, willing to listen to your ideas.

Job Responsibilities:

• Provide hands-on support, system enhancements, and troubleshooting for Microsoft Dynamics GP.
• Analyze and document business and system requirements; create design documents for enhancement requests.
• Configure systems based on client needs and develop test scripts for customer testing phases.
• Train end users on Dynamics GP functionality and recommend process and procedure improvements.
• Develop reports and dashboards using GP reporting tools and test/document system resolutions.
• Serve as the client's primary Managed Services Lead (MSL), managing proactive and strategic system discussions.
• Coordinate issue resolution, enhancement requests, system checks, updates, and end-user training.
• Build and maintain strong client relationships while managing the profitability of each engagement.
• Coach and mentor junior team members and contribute to the growth and efficiency of the Managed Services team.
• Participate in internal initiatives to enhance systems, metrics, processes, and knowledge sharing.

Requirements:

• Bachelor's degree in Business, Accounting, or a related field or equivalent work experience.
• Minimum of 5 years of experience implementing and/or supporting Microsoft Dynamics GP.
• Strong understanding of accounting software modules (GL, AP, AR, reconciliations) and financial accounting principles.
• Hands-on experience with GP customization tools, ISVs, and 3rd party add-ons.
• Proficiency in reporting tools such as SQL Server Reporting Services (SSRS), Crystal Reports, FRx, and Report Writer.
• Excellent leadership, coaching, and interpersonal skills, with the ability to collaborate effectively with clients and team members.
• Familiarity with Agile and Sprint development methodologies is a plus.
• Hybrid role with the option to work from any Armanino office location.

Job Description
About our client:

Our client is a global technology company specializing in platform-based digital transformation, supporting businesses to become connected, open, intelligent and scalable. Our client's methodology brings together industry expertise, platform technology excellence, design innovation and strategic engagement models to deliver sustained value to customers.

They are a trusted partner of world leaders in retail, manufacturing, distribution, travel, services and software industries, their software portfolio includes Retail Platform, Modern Distribution, Digital Travel, E-commerce, enterprise development automation, Commodity Trading and Risk Management and AI Powered Customer Experience (CX). Our client services are built on Microsoft Dynamics 365, Microsoft Azure, AWS, Cloud Engineering and Managed Services delivery promise.

As world leaders in digital technologies including IoT, Artificial Intelligence, Machine Learning, Robotic Process Automation, Chatbots, Block Chain and Cyber Security, their people and systems are nurtured to deliver on our commitment to excellence in business technology solutions.

Microsoft Dynamics 365 SCM Functional Consultant

The Functional Solution Consultant (FSA) will function as a subject matter expert for application design, feature optimization, enhancements, availability, scalability, user experience, visualization, integrations and data integrity for global ERP implementation. In this role, individual will leverage deep knowledge of Dynamics 365 Finance & Operations platform across multiple areas like Finance, Warehousing, Production, Sales & Service and Logistic/Transportation and help implement, maintain and enhance current AX implementation. Solution architect will be able to see the holistic picture of ongoing AX implementation in current state and offer directions to meet future business requirements.

Requirements

Microsoft Dynamics 365 SCM Functional Consultant

Key Responsibilities
• Lead the Supply Chain functional track of an implementation.
• Provide expert level product knowledge of D365 F&O SCM
• Collaborate with the client SMEs, as well as other Sonata consultants to ensure all client requirements are met.
• Product training and knowledge transfer
• Software configuration, testing, and validation
• Documentation of requirements, Fit/Gap analysis, functional software designs.
• Work with offshore consultants and offshore project manager to deliver services.

Job Requirements
• Comprehensive knowledge of all SCM modules in D365 F&O including Inventory, Product Information Mgt, Sales

Order, Procurement, Warehouse Mgt, Transportation Mgt,
• Knowledge of Production, Master Planning, Demand Planning, a plus
• Strong Communication Skills including verbal & written.
• Ability to identify issues and obstacles and resolve them within the scope of the project or escalate them in a

proper & timely manner.
• Gather & document client business requirements in a thorough and complete manner including business

processes and individual functions.
• Ability to perform a fit/gap analysis on the requirements identifying gaps in standard functionality as well as best

possible standard workarounds.
• Configure SCM modules to fit the client's specific requirements.
• Create Functional Design Documents for software modifications to address approved gaps in functionality using

best practices. Design must be efficient, adhere to best practices, and fully address the client's needs.
• Understand project scope and adhere to it, escalating any out-of-scope requests to the Project Manager
• Ability to lead workshops, sessions, conference calls, and presentations related to SCM.
• Ability to map table & fields with D365 F&O data scheme.
• Follow established implementation methodology and confirm to accepted document templates for all deliverables.
• Knowledge of software testing processes and best practices.
• Ability to demonstrate D365 F&O SCM functionality and processes to the client without error in an understandable

manner.

Minimum Requirements
• 5-10+ full lifecycle Dynamics F&O implementations
• Certification in D365 F&O SCM
• Expert level knowledge and experience implementing the following modules:

oInventory, PIM, Warehouse Mgt, Sales Order, Procurement, Transportation Management

oProduction Control a plus
• Proficient with MS Office, Teams, DevOps/Jira, SharePoint,
• Knowledge of agriculture industry a plus, or other "recipe" based industries ie. food, chemical, etc.
• Knowledge of integration strategies & best practices related to D365 F&O

At Maxwell TEC, we design technology that adapts to the real world of care at home—streamlining workflows, supporting clinicians, and keeping patients at the center.

Our team boasts unparalleled expertise in all facets of EMR systems, analytical software, and tech-enabled care solutions. Maxwell TEC applies this knowledge to guide home health, hospice, and home care providers through every phase of their technology journey—from selecting the right tools to ensuring successful implementation, adoption, and ongoing support.

Our Values

Empathy

We leverage our care at home expertise to develop technology that enhances connection, support, and quality of care — enabling organizations with compassionate and efficient patient-centric solutions.

Collaboration

We believe in working closely with our partners, clients, and team members to create customized solutions that deliver meaningful results.

Empowerment

We harness the power of innovation to enable care at home organizations to thrive, focusing on tools that simplify processes and improve outcomes.

Ingenuity

We cultivate forward-thinking solutions that redefine care at home, leveraging technology and creativity to drive customer-centric progress.

Agility

We embrace change and proactively adapt to industry shifts, ensuring our clients stay ahead in delivering exceptional care.

PRIMARY RESPONSIBILITES

• Collaborate with Maxwell TEC employees and clients to provide expert implementation of EMR systems such as Homecare Homebase, MatrixCare, and WellSky.
• Conduct comprehensive analysis of client processes and workflows, identifying opportunities for improvement and recommending solutions.
• Utilize your clinical experience to guide the implementation process, ensuring alignment with clinical best practices.
• Provide training and support to client teams to facilitate effective system adoption.
• Assist clients in achieving operational efficiency and regulatory compliance.
• Support continuous improvement efforts by monitoring client performance metrics and providing ongoing recommendations.

GENERAL RESPONSIBLITIES

• Some travel may be required.
• Ability to frequently sit, talk or hear, use hands, grasp, handle, feel or operate objects, tools or controls.

REQUIRED

• Minimum of 3 years’ experience in home health and/or hospice industry.
• Minimum 2 years’ experience with implementing Homecare Homebase.
• Strong understanding of Medicare and non-Medicare regulations and requirements.
• Excellent problem-solving skills and attention to detail.
• Ability to communicate complex technical concepts to diverse audiences.
• Self-motivated and able to work independently.
• Proven ability to meet deadlines and manage multiple priorities.
• Ability and willingness to travel onsite to client locations as required.
• Active LLC, or willingness to establish LLC prior to contract start date.

PREFERRED

• Registered Nurse (RN) or Physical Therapist (PT) preferred.
• Available to complete 15-20 hours of work per week.
• Implementation experience MatrixCare and WellSky.

COMPENSATION

Position: Implementation Consultant

Status: Independent Contractor

Compensation: Starting at $55.00/hour

**Unlock Your Career Potential: Implementation at ADP.**
**ADP is hiring an Implementation Consultant II.** In this position, you'll leverage our top-ranked training programs and world-class service guidelines, along with your business consulting expertise, to create exceptional onboarding experiences for each product or service implementation.
**RESPONSIBILITIES:**
+ Consult with clients to deliver a comprehensive ADP solution
+ Guide and drive the client towards the best solution for their business needs
+ Analyze existing systems, interface requirements, business processes
+ Partner with clients to understand their business and related needs
+ Incorporate new processes, tools and approaches when recommending an ADP solution
+ Utilize broad knowledge to recommend solutions to the client when appropriate
+ Understand client business issues and concerns and recommend and implement appropriate solution
+ Build long term relationship and trust
+ Interact/collaborate with ADP associates in sales and customer service
+ Exchange routine information with members of client project team, including priorities, timeliness, issues as they arise
**QUALIFICATIONS REQUIRED:**
+ At least 3 years of experience working in a client service/customer service environment
+ At least 1 year of business consulting experience.
+ Bachelor's degree or equivalent in education and experience
**PREFERRED QUALIFICATIONS** : Preference will be given to candidates who have the following:
+ Proven ability to maintain focus and work effectively with multiple demands
+ Ability to work both independently to provide solutions to the client and as part of a team to accomplish tasks
+ Strong client relationship skills including the ability to influence client and guide the client to best solution to help resolve their client needs
+ Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards
+ Must be able to recognize basic procedural issues as they arise, and escalate to the appropriate level
+ Ability to demonstrate learning agility and critical thinking skills and apply basic concepts in new situations
+ Proficient in the latest web technologies and working knowledge of various operating systems
+ Excellent analytical skills and time management skills
+ Excellent communication skills both verbal and written
+ Proficient using Microsoft Office
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

TITLE: Implementation Consultant-Healthcare Payment Solutions

LOCATION: Tempe, AZ

ANTICIPATED DURATION: 6 months

Overview:

The Implementation Consultant is primarily responsible for configuring system components for new client implementations and modifying configurations of existing clients. The Consultant will be a detail-oriented

individual with the ability to multi-task and manage multiple requests for our healthcare provider customers.

Major Duties and Responsibilities:

• Work with department management to ensure work efforts are accurate and timely and ensure customer expectations are exceeded.
• Consult with department management and Sr Implementation Analysts to understand business processes, procedures and configuration best practices.
• Partner internally and cross-functionally to understand the requirements and scope of Implementation and maintenance requests.
• Complete individual project assignments according to schedules and standards.
• Manage multiple open deliverables ensuring accurate and timely completion.
• Create transparency when issues, changing needs, or requirements impact project goals.
• Contribute to ongoing process and product improvement efforts.

Skills, Experience and Minimum Requirements:

• Associate degree or higher in management information systems or related discipline or equivalent combination of education and experience preferred.
• At least 1 year of implementation or customer support experience working in healthcare or financial technology industries.
• Working knowledge of healthcare payment systems preferred.
• Strong verbal and written communication skills.
• Detail-oriented business analysis, problem solving, and organizational skills.
• Ability to apply critical thinking to work independently.
• Proficiency with Microsoft Office 365 Suite (Excel, Word, Outlook)

The hourly pay range for this position is $22.00 to $24.44/hr (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.

Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

For immediate consideration, please forward your resume to

If you require assistance or an accommodation in the application or employment process, please contact us at

Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at

At Maxwell TEC, we design technology that adapts to the real world of care at home—streamlining workflows, supporting clinicians, and keeping patients at the center.

Our team boasts unparalleled expertise in all facets of EMR systems, analytical software, and tech-enabled care solutions. Maxwell TEC applies this knowledge to guide home health, hospice, and home care providers through every phase of their technology journey—from selecting the right tools to ensuring successful implementation, adoption, and ongoing support.

Our Values

Empathy

We leverage our care at home expertise to develop technology that enhances connection, support, and quality of care — enabling organizations with compassionate and efficient patient-centric solutions.

Collaboration

We believe in working closely with our partners, clients, and team members to create customized solutions that deliver meaningful results.

Empowerment

We harness the power of innovation to enable care at home organizations to thrive, focusing on tools that simplify processes and improve outcomes.

Ingenuity

We cultivate forward-thinking solutions that redefine care at home, leveraging technology and creativity to drive customer-centric progress.

Agility

We embrace change and proactively adapt to industry shifts, ensuring our clients stay ahead in delivering exceptional care.

PRIMARY RESPONSIBILITES

• Collaborate with Maxwell TEC employees and clients to provide expert implementation of EMR systems such as Homecare Homebase, MatrixCare, and WellSky.
• Conduct comprehensive analysis of client processes and workflows, identifying opportunities for improvement and recommending solutions.
• Utilize your clinical experience to guide the implementation process, ensuring alignment with clinical best practices.
• Provide training and support to client teams to facilitate effective system adoption.
• Assist clients in achieving operational efficiency and regulatory compliance.
• Support continuous improvement efforts by monitoring client performance metrics and providing ongoing recommendations.

GENERAL RESPONSIBLITIES

• Some travel may be required.
• Ability to frequently sit, talk or hear, use hands, grasp, handle, feel or operate objects, tools or controls.

REQUIRED

• Minimum of 3 years’ experience in home health and/or hospice industry.
• Minimum 2 years’ experience with implementing Homecare Homebase.
• Strong understanding of Medicare and non-Medicare regulations and requirements.
• Excellent problem-solving skills and attention to detail.
• Ability to communicate complex technical concepts to diverse audiences.
• Self-motivated and able to work independently.
• Proven ability to meet deadlines and manage multiple priorities.
• Ability and willingness to travel onsite to client locations as required.
• Active LLC, or willingness to establish LLC prior to contract start date.

PREFERRED

• Registered Nurse (RN) or Physical Therapist (PT) preferred.
• Available to complete 15-20 hours of work per week.
• Implementation experience MatrixCare and WellSky.

COMPENSATION

Position: Implementation Consultant

Status: Independent Contractor

Compensation: Starting at $55.00/hour

Revenue.io is the Salesforce-native Revenue Orchestration Platform that helps high-performing sales teams win from first call to closed-won. We are the only sales platform that guides reps before, during, and after every interaction, accelerating pipeline, improving forecast accuracy, and driving repeatable growth. Companies like Square, United Rentals, HPE, and Nutanix rely on Revenue.io to unify sales execution across every touchpoint.

We are the only company recognized in both the Forrester Waves for Conversation Intelligence and Sales Engagement. Revenue.io is also a Gartner Cool Vendor and has been named one of the Best Places to Work by BuiltinLA and Comparably. Revenue.io is backed by Goldman Sachs, Bryant Stibel, and Palisades Growth Capital.

You will join a high-growth team and work with experienced mentors to scale the core platform behind our AI-driven products. This is a chance to build industry-defining technology in a collaborative, mission-driven environment.

Our Core Values

• We Learn continuously: We treat every call, commit, and customer moment as a feedback loop. Curiosity is our unfair advantage.
• We are human-centered: AI serves people. We design for trust, clarity, and momentum in real conversations.
• We look in the mirror: When something breaks, we fix it at the root and share what we learned. Accountability travels faster than blame.
• We Dream big: We set goals that feel a little uncomfortable and then make them practical. Ambition plus discipline wins.
• We Champion every voice: The best insight can come from the quietest person in the room. Inclusion is how we find it.

We're looking for people who want to shape the future of human potential with AI.

Who We're Looking For

Revenue.io is seeking a Senior Implementation Consultant to join our established Implementation Team. As a Senior Implementation Consultant, you will be responsible for autonomously leading large-scale, strategic Enterprise customer implementations of the Revenue.io platform into Salesforce-centric environments, with strong autonomy and little oversight.

The ideal candidate for the Senior Implementation Consultant role is an experienced professional with a strong background in project management and customer success, and with very strong Salesforce administration and configuration experience who have a passion for creating amazing customer outcomes that move the business needle for their customer(s). They should excel at leading projects from planning through execution, managing multiple implementations simultaneously, and customizing strategies to meet diverse customer needs.

What You'll Do

Project Planning and Execution

• Manage 5-7 highly strategic, enterprise implementations simultaneously
• Develop strategic, solutions-oriented custom project plans in collaboration with Sales, including actionable, value-centric success criteria, key milestones, deliverables, and timelines
• Drive and manage customer communications related to implementation across the implementation lifecycle
• Develop, curate, and manage issues and risks that can impact the success of the implementation
• Own post-sale implementation success, including alignment to defined KPIs, time-to-value targets, and enablement outcomes

Client Collaboration

• Provide consultative insights on industry best practices related to sales productivity and optimization
• Design custom, solution-based implementation plans that address customer business challenges, using Revenue.io's proprietary Value Realization Framework (VRF)
• Lead customers through Salesforce technical configuration, demonstrating expertise as an administrator with the ability to translate business needs into scalable, secure, and best-practice Salesforce solution
• Align success criteria to support a "Quick Win" that shows value quickly
• Showcase reports, dashboards, and measurable KPIs for tracking continuous improvements and adoption across the wider business
• Provide best-in-class project management, platform expertise, and knowledge of customer goals and priorities

Cross-Functional Coordination

• Proactively collaborate with the CSM, AE, and wider account team on implementation execution and task delegation
• Communicate key customer feature requests to the Product Team and strategically communicate execution expectations to the customer
• Identify and communicate upsell opportunities to CSM and AE

Issue Resolution

• Self-test and effectively troubleshoot technical issues of any and all complexities during implementation for both Salesforce and the Revenue.io platform, drawing upon deep Salesforce admin expertise to resolve configuration-level and data-related issues
• Escalate customer issues via support channels with appropriate details.
• Use relationship-building strategies to handle challenging customer conversations.

Implementation Improvements

• Be highly contributive to both identifying and executing on continuous improvement activities related to Implementations

What You Bring

• 5+ years of experience in implementation management, solutions, and/or a related role (e.g. professional services) in large, complex enterprises
• Extremely strong and demonstrable Salesforce administrative and configuration experience required, with Salesforce Administration certification strongly preferred. Must be able to highlight specific projects where they have configured and administered Salesforce at scale, leveraging advanced knowledge of Salesforce setup, security, objects, automation, user management, and reporting.
• Demonstrable experience managing large, complex projects with multiple, cross-organization stakeholders
• Proven ability to manage multiple projects simultaneously while juggling challenging customer relationships
• Experience with designing and leading training/enablement activities
• Strong experience with change management approaches/methodologies a significant plus
• Experience with other in-industry companies (e.g., Salesloft, Gong, Groove) a significant plus
• Excellent communication and relationship-building skills
• Knowledge about telephony and computer telephony integration (CTI) in Salesforce is a bonus

Compensation

On target earnings split will be determined at time of offer. Additional incentive compensation may be offered as stock options and company benefits. Actual compensation within the range will be determined on your skills, experience, qualification, location, and market conditions. As an equal opportunity employer, we are committed to providing a fair and transparent workplace for all employees and applicants.

Salary Range

$120,000-$160,000 USD

Company Benefits Include

• Paid parental leave
• Flexible time off (US only)
• Competitive salary
• Multiple medical plans to choose from including HSA and FSA
• Work from home flexibility

Anti-Discrimination We consider applicants without regards to race, color, national origin, sex, age, religion, sexual orientation, gender identity, veteran status, marital status, physical or mental disability, or other protected classes under all local, state, and federal laws and ordinances (AA/EOE/W/M/Vet/Disabled).

What Personal Information We Collect Professional, employment-related, or schooling information. Current or past job history, performance evaluations, and educational background, including grades and transcripts.

How We Use Your Information For professional, internal analysis, or employment-related purposes, including job applications. all applicants are subject to our Employment Privacy Notice and Global privacy policy.

Global Data Privacy Notice for Job Candidates Please follow this link to access the document that provides transparency around the way in which Revenue.io handles personal data of employees and job applicants:

About Cariina

At Cariina, we empower school districts to achieve operational excellence —the foundation of academic success. By streamlining processes, we enable educators to focus on what truly matters: shaping the future. Backed by robust funding and exponential growth, we're building a high-performing team to drive this mission forward.

About This Role

As a Product Implementation Consultant , you'll be at the forefront of transforming school operations. Reporting directly to our CTO/Co-Founder, you will manage the post-sale implementation journey, acting as the trusted advisor and key point of contact for client school districts. Your primary mission: ensure a seamless and rapid launch of the Cariina platform.

This role is ideal for a detail-oriented, customer-focused professional who thrives on building relationships, solving complex problems, and driving measurable results. With 80%+ travel required, you'll spend significant time at client locations, working hands-on to set them up for success.

What You'll Do

• Customer Onboarding & Implementation
  • Lead school districts through end-to-end implementation of the Cariina platform, customizing solutions to meet unique operational challenges.
  • Develop and execute detailed project plans, keeping all stakeholders informed and aligned.
  • Provide on-site and virtual training, ensuring clients are fully equipped to maximize platform benefits.
• Stakeholder Engagement & Change Management
• Build trust with school district leaders, navigating resistance to change and fostering alignment.
• Act as a bridge between clients and Cariina's post implementation and engineering teams, advocating for client needs to inform product enhancements.
• Project Management & Support
• Manage multiple implementations simultaneously, ensuring projects are delivered on time and exceed customer expectations.
• Document progress in our CRM, maintaining up-to-date, actionable client records.
• Offer white-glove support to clients until their transition to a dedicated Success Manager.
• Travel & On-Site Support
• Spend 80%+ of your time traveling to client sites across the U.S. to provide in-person guidance and hands-on support.

What You Bring

• Location : Based in Boston or willing to relocate.
• Experience : 2+ years in a customer-facing technical role (e.g., SaaS implementation, POS systems, account management, or solutions engineering).
• Skills :
• Strong persuasion, communication, and relationship-building abilities.
• Exceptional organizational and multitasking skills, with experience managing multiple projects in parallel.
• Technical aptitude with a quick learning curve for new platforms.
• Ability to simplify complex concepts for non-technical stakeholders.
• Proactive problem-solving and the ability to operate autonomously in a fast-paced environment.
• Mindset :
• High energy, ambition, and a customer-first attitude.
• Scrappy and solution-oriented—willing to roll up your sleeves to get things done.
• Thrives in a high-trust, high-expectations culture.
• Willing to go above and beyond for clients and the team.
• Understands this isn't a typical 9-5 job—flexibility is key, and you're ready to meet the demands of a fast-paced, high-growth startup environment.

What We Offer

• Compensation : $80,000 - $120,000, based on experience.
• Benefits : Comprehensive health, dental, and vision plans for you and your family.
• Equity : Stock options to align your success with the company's growth.
• Tools for Success : All the technology and resources you need to excel.
• Flexibility : Generous vacation and sick leave policies.

Why Join Us?

At Cariina, we don't just build software—we create lasting partnerships that transform educational outcomes. Join a team where your work directly impacts the lives of students across the country.

How to Apply

Submit your resume to (insert application link/email). All applicants will receive a response regarding their application status, regardless of the outcome.

Commitment to Diversity

Cariina is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.