10 Microsoft Office jobs in the United States

CrowdDoing is a joint initiative of Reframe It Inc. and Match4Action Foundation that is focused on helping address the UN Sustainable Development Goals and beyond through micro-leadership, massively multi-disciplinary collaboration, and service-learning to support social innovation and social enterprise to achieve systemic change.

CrowdDoing works in sustainability, anti-poverty, public health, education, and research. We approach each collective challenge through the lens of operating leverage for systems change via social innovation. This allows us to identify different under-utilized capacities that could make addressing problems in our society more feasible in the future. At CrowdDoing, each of us adopts a dimension of a larger challenge.

We include broad participation by micro-leaders in systemic change through specific social innovations that we can build together.

We are looking for Microsoft 365 administrator who will Office 365 administrators who are responsible for managing the day-to-day operations of Office 365 within their organization. This may include things like adding new users, creating groups, setting permissions, troubleshooting issues, etc.

Responsibilities:

1.Monitoring usage patterns and usage rates to ensure that Volunteers are using the system efficiently and effectively

2.Maintaining security by monitoring the system for potential vulnerabilities, identifying risks, and taking action to mitigate them

3.Troubleshooting technical issues such as email delivery failures or authentication problems

4.Managing the deployment of new features or functionality after they have been tested in a staging environment

5.Providing training to users on how to use Office 365 effectively

6.Addressing user requests for assistance with issues pertaining to their accounts, including password resets and help with downloading emails

7.Creating reports about the usage of Office 365 and identifying potential areas for improvement based on the data collected

8.Providing support for mobile devices that use Office 365, including Android phones and iPhones

9.Troubleshooting problems with hardware or software that is used in conjunction with Office 365

Requirements:

1.General knowledge of application lifecycle related to Office 365.

2.Experience with SharePoint Online including site creation, permissions, document management, etc.

3.Experience with all Office 365 applications:

-Calendars

-OneDrive

-Teams

-Outlook

-Admin Center

4.Basic understanding of cloud solutions.

5.Basic understanding of HTML or similar code.

6.Able to effectively operate in a multi-tasking environment.

7.Able to understand user requirements and provide appropriate recommendations or solution.

8.Possess strong interpersonal, troubleshooting and communication skills in a professional and effective manner.

9.Self-starter, uses an effective thought processmethodology to determine priorities, set goals and create a plan for completing a projecttask.

10. Minimum 5hrs per week is required

Recruiter Details: Minakshi Mandal

For questions and correspondence regarding codesigning a perfect volunteer role for yourself in the CrowdDoing systems change venture lab please email: " "

Job DescriptionJob DescriptionSenior Microsoft Office 365 / Power Platform / SharePoint Online Developer
Location:  Norfolk, VA (On-site)
Organization:  Ironclad Defense Works
Clearance Required:  U.S. SECRET (or higher)
Citizenship:  NATO member nation
Contract Type:  Contingent upon award – IFIB-ACT-SACT-25-01 Part E

About Ironclad Defense Works
Ironclad Defense Works (IDW) delivers advanced technical solutions and operational expertise to NATO and allied defense organizations. We are a trusted partner for innovation, mission support, and digital transformation. This role supports NATO’s Capability Development Management Support (CDMS) program at HQ SACT.

Position Overview
We are seeking two Senior Microsoft Office 365 / Power Platform / SharePoint Online Developers  to join our NATO HQ SACT support team in Norfolk, VA. You will design, develop, and enhance mission-critical tools that transform HQ administrative processes, beginning with a comprehensive travel management solution and expanding to human resources, business management, and legal process automation.

Key Responsibilities

• Build and support Microsoft 365–based tools (e.g., Power Apps, Power Automate, Power BI) to streamline HQ administration.
• Develop and maintain a NATO travel management tool integrating TDY, home leave, education travel, and recruitment/separation travel.
• Expand tools to integrate historical travel data, claims processes, desk booking, and leadership reporting.
• Deliver a standardized HQ travel plan tool by October 2025.
• Support API integration with NATO’s Oracle-based Financial System (FinS), if approved.
• Develop HR automation tools, manage HR dashboards, and maintain existing PowerApps solutions.
• Provide process automation support for business management and legal teams.
• Collaborate closely with NATO stakeholders to ensure security, usability, and governance compliance.

Required Qualifications

• Education/Experience:  Minimum of 5 years proven professional experience in Microsoft software development/DevOps (accepted in lieu of a degree).
• Technical Expertise:
  • Minimum of 3 years (in the last 5) developing solutions using Microsoft Power Platform tools (Power Apps, Power Automate, Power BI).
  • Minimum of 3 years (in the last 5) developing/customizing SharePoint Online.
  • Experience with API integration projects.
  • Experience in constrained, security-governed network environments similar to NATO’s.
  • Experience in Power Platform/intelligent automation governance frameworks (environment strategy, security models, DLP policies).
• Clearance:  Active NATO or SECRET (or higher).
• :  English proficiency to STANAG 6001 SLP 333 (Listening, Speaking, Reading, Writing) or equivalent.
• Other:  NATO nation passport with no travel restrictions; proficiency in Microsoft Office Suite and collaborative software.

Why Join Ironclad Defense Works

• Support NATO’s mission-critical digital transformation initiatives.
• Work on impactful projects with direct strategic value.
• Competitive salary and benefits.
• Culture of innovation, collaboration, and mission success.

Application Instructions:
Submit your detailed CV to   with “Senior Microsoft 365/Power Platform Developer” in the subject line. Include examples of relevant project work where possible.
 

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Senior Microsoft Office 365 / Power Platform / SharePoint Online Developer
Location: Norfolk, VA (On-site)
Organization: Ironclad Defense Works
Clearance Required: U.S. SECRET (or higher)
Citizenship: NATO member nation
Contract Type: Contingent upon award - IFIB-ACT-SACT-25-01 Part E

About Ironclad Defense Works
Ironclad Defense Works (IDW) delivers advanced technical solutions and operational expertise to NATO and allied defense organizations. We are a trusted partner for innovation, mission support, and digital transformation. This role supports NATO's Capability Development Management Support (CDMS) program at HQ SACT.

Position Overview
We are seeking two Senior Microsoft Office 365 / Power Platform / SharePoint Online Developers to join our NATO HQ SACT support team in Norfolk, VA. You will design, develop, and enhance mission-critical tools that transform HQ administrative processes, beginning with a comprehensive travel management solution and expanding to human resources, business management, and legal process automation.

Key Responsibilities

• Build and support Microsoft 365-based tools (e.g., Power Apps, Power Automate, Power BI) to streamline HQ administration.
• Develop and maintain a NATO travel management tool integrating TDY, home leave, education travel, and recruitment/separation travel.
• Expand tools to integrate historical travel data, claims processes, desk booking, and leadership reporting.
• Deliver a standardized HQ travel plan tool by October 2025.
• Support API integration with NATO's Oracle-based Financial System (FinS), if approved.
• Develop HR automation tools, manage HR dashboards, and maintain existing PowerApps solutions.
• Provide process automation support for business management and legal teams.
• Collaborate closely with NATO stakeholders to ensure security, usability, and governance compliance.

Required Qualifications

• Education/Experience: Minimum of 5 years proven professional experience in Microsoft software development/DevOps (accepted in lieu of a degree).
• Technical Expertise:
  • Minimum of 3 years (in the last 5) developing solutions using Microsoft Power Platform tools (Power Apps, Power Automate, Power BI).
  • Minimum of 3 years (in the last 5) developing/customizing SharePoint Online.
  • Experience with API integration projects.
  • Experience in constrained, security-governed network environments similar to NATO's.
  • Experience in Power Platform/intelligent automation governance frameworks (environment strategy, security models, DLP policies).
• Clearance: Active NATO or National SECRET (or higher).
• Language: English proficiency to STANAG 6001 SLP 333 (Listening, Speaking, Reading, Writing) or equivalent.
• Other: NATO nation passport with no travel restrictions; proficiency in Microsoft Office Suite and collaborative software.

Why Join Ironclad Defense Works

• Support NATO's mission-critical digital transformation initiatives.
• Work on impactful projects with direct strategic value.
• Competitive salary and benefits.
• Culture of innovation, collaboration, and mission success.

Application Instructions:
Submit your detailed CV to (email protected) with "Senior Microsoft 365/Power Platform Developer" in the subject line. Include examples of relevant project work where possible.

Norfolk, VA, USA | Full Time

SENIOR MICROSOFT OFFICE 365/POWER PLATFORM/SHAREPOINT ONLINE DEVELOPER DEFTEC delivers mission-critical solutions through skillfully delivered services and innovative products. We are inspired by our clients' critical missions and driven to provide the most effective solutions to execute their missions, operational challenges, and requirements. Our dedicated, experienced, and talented employees work closely with our clients to ensure the delivery of exceptional services and products.

POSITION OVERVIEW

This role centers on designing, developing, and maintaining Microsoft 365-based tools-primarily using Power Apps, SharePoint Online, and Power Automate-to streamline and modernize HQ administrative processes. The initial focus is on delivering a comprehensive travel management solution that supports various travel types (TDY, home leave, education, recruitment/separation) and integrates planning, claims, and analytics functionalities.

JOB RESPONSIBILITIES:

• Build and support a tool or set of tools using Microsoft 365 applications (e.g., Power Apps) to accelerate HQ administration.

• Initially focus on building and supporting a robust travel management tool to include TDY travel, home leave travel, children's education travel, and recruitment and separation travel. The broader scope is to include any HQ administrative process where there is a demand for digital transformation, including but not limited to human resources, business management, and legal.

• Develop tools that facilitate travel planning, retain historical information about executed travel, and allow leadership to assess travel patterns for military, civilian, and contractor personnel.

• Deliver a tool by the end of October 2025 to identify, standardize, and integrate HQ annual travel plans for 2026, which will act as the basis for travel requests. This tool should also integrate PDFs and checklists for travel claims.

• The contractor shall integrate the HQ SACT travel plans into a Power Apps version of the existing travel request tool, currently implemented, using SharePoint Online and Power Automate. 6. Expand the functions of the travel portal to cover support to travel claims and adopt desk booking app support .

• Develop a process for regularly and automatically informing management about staff travel plans. 8. The contractor shall investigate the feasibility of integrating the travel tool(s) with the NATO Financial System (FinS), which is an Oracle-based ERP system. If deemed viable and approved by NATO stakeholders, support the development and implementation of an API integration.

• Support for human resources with staff onboarding automation and other processes.

• This includes: a. Developing a SharePoint tool for civilian oversight and management and enhancing the internal HR library organization. b. Taking over administration and oversight of the HR workforce plan dashboard and its back end, to include embedding budget information. c. Maintaining the existing "Revalidation of allowances" PowerApps solution.

• Support to the business management and legal with process automation.

• Provide in-house expertise and support for ongoing development of automated solutions as required .

• Perform additional tasks as required by the COTR related to the labor category.

Required Qualifications:

• Minimum of 5 years of proven professional experience in Microsoft software development/DevOps will be accepted in lieu of the degree.

• Minimum of 3 years in the last 5 in developing solutions across the Microsoft Power Platform suite (Power Apps, Power Automate, Power BI).

• Demonstrated experience of 3 years in the last 5 in developing and customizing SharePoint Online.

• Demonstrated experience working on projects that require API integration.

• Experience working within a constrained and dependencies-heavy network environment, similar to the NATO network

• Experience in establishing or operating within a Power Platform or intelligent automation governance framework, including environment strategy, security models, and data loss prevention (DLP) policies.

DEFTEC offers a comprehensive whole-life benefits package that includes medical, dental, vision, holiday, paid time off, 401K with a match, life insurance, short/long-term disability, and educational reimbursement. The DEFTEC team comprises professionals who make a difference daily in crucial national security missions. Our leadership knows that this happens by employing a diverse team that is well cared for. Our top priority is our employees, making DEFTEC an ideal workplace.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Please get in touch with if you require reasonable accommodations.

DEFTEC is a Drug-Free Workplace where post-offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies.

AAP/EEO Statement

DEFTEC Corp is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any type based on actual or perceived race, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, religious creed, disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic characteristics ), genetic information, age, marital status, civil union status, sexual orientation, military and veteran status, denial of family and medical care leave, arrest record and/or any other characteristic(s) protected by federal, state or local law.

This policy applies to all terms of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, training, compensation, benefits, employee activities, and general treatment during employment.

Other Duties

Please note that this job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Performs administrative tasks for insured policies, including enrollments, terminations, billing, and certificate preparation. Responds to inquiries, supports special projects, and maintains 98% accuracy. Requires strong organization, communication, Microsoft Office proficiency, and 50 WPM typing. Associate’s degree or 2–5 years’ experience preferred; Group Benefits knowledge is helpful but not required.

Location: Remote (Preferable local candidate from Long Island)

Job Description

Who are we looking for?

M365 Messaging SME with min 8+ years of relevant Experience

Technical Skills:

Relevant Experience -:

• Candidate must have Experience in design & implementation Knowledge of M365 Migrations from On prem to Online and Tenant to Tenant using both native & 3rd party tool.

• SME knowledge of Exchange & outlook 2010/2013/2016/2019

• PowerShell scripting for Exchange/ Exchange Online

• Experience of HA clustering solutions and management of uptime

• Resource monitoring experience on a real time basis to maintain High Availability

• Mail Routing troubleshooting engaging with multiple partner systems and owning the progress of resolutions across outside domains.

• Migration from Exchange 2010 to 2013/2016/2019.

• Migration & Transformation of Exchange on-premises to M365 Exchange Online.

• Patching Exchange servers, vulnerability fix.

• Familiar with email gateway solutions like Mimecast, Proofpoint, Symantec, CISCO Iron Port etc.

• Experience on Journaling & Archiving solution.

• Understanding of email security principles relating to Exchange environments

• Skype for Business Server/Microsoft Teams, SharePoint, OneDrive, MS Intune

• Experience of an ITIL managed environment

• Active directory/Azure AD, MS Defender, Security & Compliance

• Willingness to learn new skills and technologies.

Skills - Useful:

• Skype for Business server & Team's knowledge would be preferable

• Exchange 2010/2013/2016/2019 & Exchange Online, SharePoint, OneDrive, MS Intune.

• IOS, Android device support and troubleshooting experience

• Experience of an ITIL managed environment

• GAL replication through a multi domain environment

Overall Experience -:

Candidate having total experience Min 8 Years to Max 12 years in IT infrastructure services & UCC.

• SME knowledge of Outlook 2010, 2016, 2019 in a Windows 10 environment

• SME knowledge of Exchange 2010/2016/2019

• Experience of HA clustering solutions and management of uptime

• Resource monitoring experience on a real time basis to maintain High Availability

• Mail Routing troubleshooting engaging with multiple partner systems and owning the progress of resolutions across outside domains

• Understanding of anti-virus principles relating to Exchange environments

• Experience of an ITIL managed environment

• Active directory support

• Willingness to learn new skills and technologies

• Good Understanding on ITIL and process

Process Skills:

• Design, prepare Work Breakdown Structure and implement the solution.

• Investigate and resolve incident tickets.

• Handle client escalations and coordination with service providers

• Troubleshooting of various voice related problems and facilitating team members to effectively resolve the issue.

• Change Management, Incident management, Problem Management, configuration management.

• Perform standard day to day activities to maintain good health of the Exchange on-premises, Exchange Online environment.

• Managing and supporting Hybrid Exchange environment, Cloud M365 tenant.

• Identifies unusual technical problems. Responds to client requests in non-standard situations and investigates all the facts.

• To provide support for internal & external customers in resolution of configuration issues & queries

• Liaison with Internal and External agencies in the pursuance of Fault Finding, configuration tasks. Identifies, analyzes, and resolves moderately complex problems with business communication systems.

• Escalate and work with OEM TAC for getting the issues fixed.

Behavioral Skills:

• Excellent in written and verbal communication and good customer/Client relationship management

• Demonstrated strong personal mastery, including ethics, interpersonal skills, and engagement in continuous learning.

• Ability to drive resolution of problems.

• Able to communicate and present complex issues with assurance and confidence.

• During troubleshooting calls have good skills in questioning, listening, ideas development, permission, and rapport, and influencing.

• Ability to work with a team to provide written responses to technical proposals and /or reports/documentation for delivery.

• Dynamic attitude with willingness to learn will be preferred

Certification: Preferable

• MS-203: Microsoft 365 Messaging or
• MS 202: Microsoft 365 Messaging Administrator Certification Transition
• MS-102: Microsoft 365 Administrator Expert
• MD-102: Microsoft Endpoint Administrator Associate
• MS-700: Teams Administrator Associate
• AZ-104: Azure Administrator Associate
• SC-400: Information Protection & Compliance Administrator Associate

**Work Location:**
Mount Laurel, New Jersey, United States of America
**Hours:**
40
**Pay Details:**
$86,840 - $130,000 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Data & Analytics
**Job Description:**
The Business Information Management Specialist provides business technical leadership across a broad range of information management functions to support the various areas of data and analytics. Works independently as a senior lead and may manage and direct activities related to analysis, design and support of business data management solutions on various projects ranging up to larger projects.
**Depth & Scope:**
+ Highly seasoned professional role requiring substantial knowledge / expertise in a complex field and knowledge of broader related areas
+ Requires master level conceptual expertise and knowledge for own area of specialty / domain and knowledge of broader related areas
+ Primary subject matter expert in multiple areas and consults with clients/or project teams with respect to all aspects of business information management processes and procedures
+ Expert level analytical and problem solving skills and fluent in multiple programming language
+ Works autonomously as a senior/lead on a diverse range of tasks and is relied upon to coach/ educate others
+ Manages and directs activities related to analysis, design and support of business information management solutions
+ In-depth expertise or experience with big data solutions and familiarity with big data technologies
+ Keeps abreast of rapid business and technology innovation within business information management field
+ Familiar with visualization tools
+ Analyzes, designs, develops data repositories, warehouses and marts, data movement, data wrangling, data mapping and transformation (ETL) processes
+ Supports solutions, applications, platforms, and/or tools that are leveraged across all functional groups (e.g., Data Scientists, Business Insights & Analytics, etc.)
+ May also be responsible for developing sophisticated data preparation frameworks and architecture to create or modify data features for consumption by Data Scientists
+ Supports data modeling capabilities in order to structure business data to be consumed / translated into a variety of novel capacities
+ Supports business teams in the use and understanding of the data and reporting solutions
+ Develops data road map/information management strategies and corresponding technical solutions on integrating, transforming, and/or managing data
+ Drives data-centric solution development focusing on complex data integration
+ Adopts the Enterprise Data model in alignment with direction from the OCDO and other data & analytics functional groups
+ Solicits, analyzes, and understands data requirements (i.e., using market research, requirements gathering, feature planning, user experience / design considerations, etc.) to enable development of information management solutions
**Education & Experience:**
+ Undergraduate degree or Technical Certificate
+ 7+ years of relevant experience from a business administration, statistical, mathematical, scientific or financial background
+ Advanced knowledge of various data sources, tools and technologies used in preparing summaries and reports
+ Analytical and problem solving skills are required to interpret data and draw conclusions
+ Knowledge of current and emerging competitor and market trends
+ Skill in using analytical software tools, data analysis methods and reporting techniques
+ Skill in mentoring/coaching others
+ Skill in using computer applications including MS Office
+ Ability to communicate effectively in both oral and written form
+ Ability to work collaboratively and build relationships
+ Ability to work successfully as a member of a team and independently
+ Ability to exercise sound judgement in making decisions
+ Ability to analyze, organize and prioritize work while meeting multiple deadlines
+ Ability to handle confidential information with discretion
+ Ability to contribute to strategic direction of the function and provide advice to senior leadership
**Preferred Qualifications:**
+ Expert level experience with SharePoint, lists, document libraries, workflows, and custom applications
+ Ability to provide strategic advice on SharePoint/Teams best practices, governance, and compliance
+ Expertise with MS Office 365
+ Degree in area of Technical Writing, Process management, Library, Data, and/or Information Sciences
+ Writing/business process background
+ Experience with Power Automate and PowerApps would be an asset
**Customer Accountabilities:**
+ Analyzes and understand business and data requirements to develop complete business solutions, including data models (entity relationship diagrams, dimensional data models) and business rules, data life-cycle management, governance, lineage, metadata and reporting elements.
+ Applies automation and innovation on data platforms and on-going on any new development projects / initiatives aligned to business or organizational strategies
+ Designs and implements complex business data information management frameworks to provide a solution that meets business requirements
+ Collaborates with technology and business partners to resolve issues and ensure requirements and established SLAs
+ Works closely with various technology/project teams to understand business data and provide analysis and requirements to ensure the data design / development initiatives are in line with the planned design and standards
**Shareholder Accountabilities:**
+ Works with other various partners/ stakeholders to ensure project success
+ Develops business requirements by researching / analyzing and documenting business data requirements
+ Provides expert guidance within projects and other various change initiatives to support data impact assessments and data risk mitigation
+ Implements processes aligned to data information management standards and ensure data quality (e.g., rules / thresholds / assessments, etc.) and requirements are developed
+ Develops and maintains knowledge of data available from upstream sources and data within various platforms
+ Identifies critical data / critical data elements to support Business Segment data governance and/or data management frameworks / programs
+ May be responsible to understand and utilize business information management data deliverables
+ Ensures business data and information is retained and disposed in compliance with enterprise data standards, policies and guidelines
+ Performs data profiling using TD tooling and ad hoc system query languages to validate data analysis
+ Provides support throughout data lifecycle to resolve data issues and support user community by helping users interpret the data
+ Leads the investigation of root causes for data issues and ensure data issues are resolved
+ Identifies and/or defines knowledge transfer and data expertise activities to support business teams using the information management solutions.
+ Adheres to enterprise frameworks or methodologies that relate to data activities for business area
+ Ensures business operations follow applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
+ Participates in cross-functional / enterprise / initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations
+ Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices
+ Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
+ Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
**Employee/Team Accountabilities:**
+ Participates fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
+ Provides industry knowledge for own area of expertise and participate in knowledge transfer within the team, and business unit, and/or cross-functional groups or committees (e.g., Data Councils)
+ Keeps current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
+ Participates in personal performance management and development activities, including cross training within own team
+ Keeps others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
+ Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
+ Leads, motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationships.
+ Contributes to a fair, positive and equitable environment that supports a diverse workforce
+ Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
+ Domestic Travel - Occasional
+ International Travel - Never
+ Performing sedentary work - Continuous
+ Performing multiple tasks - Continuous
+ Operating standard office equipment - Continuous
+ Responding quickly to sounds - Occasional
+ Sitting - Continuous
+ Standing - Occasional
+ Walking - Occasional
+ Moving safely in confined spaces - Occasional
+ Lifting/Carrying (under 25 lbs.) - Occasional
+ Lifting/Carrying (over 25 lbs.) - Never
+ Squatting - Occasional
+ Bending - Occasional
+ Kneeling - Never
+ Crawling - Never
+ Climbing - Never
+ Reaching overhead - Never
+ Reaching forward - Occasional
+ Pushing - Never
+ Pulling - Never
+ Twisting - Never
+ Concentrating for long periods of time - Continuous
+ Applying common sense to deal with problems involving standardized situations - Continuous
+ Reading, writing and comprehending instructions - Continuous
+ Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

**Work Location:**
Mount Laurel, New Jersey, United States of America
**Hours:**
40
**Pay Details:**
$86,840 - $130,000 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Data & Analytics
**Job Description:**
The Business Information Management Specialist provides business technical leadership across a broad range of information management functions to support the various areas of data and analytics. Works independently as a senior lead and may manage and direct activities related to analysis, design and support of business data management solutions on various projects ranging up to larger projects.
**Depth & Scope:**
+ Highly seasoned professional role requiring substantial knowledge / expertise in a complex field and knowledge of broader related areas
+ Requires master level conceptual expertise and knowledge for own area of specialty / domain and knowledge of broader related areas
+ Primary subject matter expert in multiple areas and consults with clients/or project teams with respect to all aspects of business information management processes and procedures
+ Expert level analytical and problem solving skills and fluent in multiple programming language
+ Works autonomously as a senior/lead on a diverse range of tasks and is relied upon to coach/ educate others
+ Manages and directs activities related to analysis, design and support of business information management solutions
+ In-depth expertise or experience with big data solutions and familiarity with big data technologies
+ Keeps abreast of rapid business and technology innovation within business information management field
+ Familiar with visualization tools
+ Analyzes, designs, develops data repositories, warehouses and marts, data movement, data wrangling, data mapping and transformation (ETL) processes
+ Supports solutions, applications, platforms, and/or tools that are leveraged across all functional groups (e.g., Data Scientists, Business Insights & Analytics, etc.)
+ May also be responsible for developing sophisticated data preparation frameworks and architecture to create or modify data features for consumption by Data Scientists
+ Supports data modeling capabilities in order to structure business data to be consumed / translated into a variety of novel capacities
+ Supports business teams in the use and understanding of the data and reporting solutions
+ Develops data road map/information management strategies and corresponding technical solutions on integrating, transforming, and/or managing data
+ Drives data-centric solution development focusing on complex data integration
+ Adopts the Enterprise Data model in alignment with direction from the OCDO and other data & analytics functional groups
+ Solicits, analyzes, and understands data requirements (i.e., using market research, requirements gathering, feature planning, user experience / design considerations, etc.) to enable development of information management solutions
**Education & Experience:**
+ Undergraduate degree or Technical Certificate
+ 7+ years of relevant experience from a business administration, statistical, mathematical, scientific or financial background
+ Advanced knowledge of various data sources, tools and technologies used in preparing summaries and reports
+ Analytical and problem solving skills are required to interpret data and draw conclusions
+ Knowledge of current and emerging competitor and market trends
+ Skill in using analytical software tools, data analysis methods and reporting techniques
+ Skill in mentoring/coaching others
+ Skill in using computer applications including MS Office
+ Ability to communicate effectively in both oral and written form
+ Ability to work collaboratively and build relationships
+ Ability to work successfully as a member of a team and independently
+ Ability to exercise sound judgement in making decisions
+ Ability to analyze, organize and prioritize work while meeting multiple deadlines
+ Ability to handle confidential information with discretion
+ Ability to contribute to strategic direction of the function and provide advice to senior leadership
**Preferred Qualifications:**
+ Expert level experience with SharePoint, lists, document libraries, workflows, and custom applications
+ Ability to provide strategic advice on SharePoint/Teams best practices, governance, and compliance
+ Expertise with MS Office 365
+ Degree in area of Technical Writing, Process management, Library, Data, and/or Information Sciences
+ Writing/business process background
+ Experience with Power Automate and PowerApps would be an asset
**Customer Accountabilities:**
+ Analyzes and understand business and data requirements to develop complete business solutions, including data models (entity relationship diagrams, dimensional data models) and business rules, data life-cycle management, governance, lineage, metadata and reporting elements.
+ Applies automation and innovation on data platforms and on-going on any new development projects / initiatives aligned to business or organizational strategies
+ Designs and implements complex business data information management frameworks to provide a solution that meets business requirements
+ Collaborates with technology and business partners to resolve issues and ensure requirements and established SLAs
+ Works closely with various technology/project teams to understand business data and provide analysis and requirements to ensure the data design / development initiatives are in line with the planned design and standards
**Shareholder Accountabilities:**
+ Works with other various partners/ stakeholders to ensure project success
+ Develops business requirements by researching / analyzing and documenting business data requirements
+ Provides expert guidance within projects and other various change initiatives to support data impact assessments and data risk mitigation
+ Implements processes aligned to data information management standards and ensure data quality (e.g., rules / thresholds / assessments, etc.) and requirements are developed
+ Develops and maintains knowledge of data available from upstream sources and data within various platforms
+ Identifies critical data / critical data elements to support Business Segment data governance and/or data management frameworks / programs
+ May be responsible to understand and utilize business information management data deliverables
+ Ensures business data and information is retained and disposed in compliance with enterprise data standards, policies and guidelines
+ Performs data profiling using TD tooling and ad hoc system query languages to validate data analysis
+ Provides support throughout data lifecycle to resolve data issues and support user community by helping users interpret the data
+ Leads the investigation of root causes for data issues and ensure data issues are resolved
+ Identifies and/or defines knowledge transfer and data expertise activities to support business teams using the information management solutions.
+ Adheres to enterprise frameworks or methodologies that relate to data activities for business area
+ Ensures business operations follow applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
+ Participates in cross-functional / enterprise / initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations
+ Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices
+ Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
+ Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
**Employee/Team Accountabilities:**
+ Participates fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
+ Provides industry knowledge for own area of expertise and participate in knowledge transfer within the team, and business unit, and/or cross-functional groups or committees (e.g., Data Councils)
+ Keeps current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
+ Participates in personal performance management and development activities, including cross training within own team
+ Keeps others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
+ Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
+ Leads, motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationships.
+ Contributes to a fair, positive and equitable environment that supports a diverse workforce
+ Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
+ Domestic Travel - Occasional
+ International Travel - Never
+ Performing sedentary work - Continuous
+ Performing multiple tasks - Continuous
+ Operating standard office equipment - Continuous
+ Responding quickly to sounds - Occasional
+ Sitting - Continuous
+ Standing - Occasional
+ Walking - Occasional
+ Moving safely in confined spaces - Occasional
+ Lifting/Carrying (under 25 lbs.) - Occasional
+ Lifting/Carrying (over 25 lbs.) - Never
+ Squatting - Occasional
+ Bending - Occasional
+ Kneeling - Never
+ Crawling - Never
+ Climbing - Never
+ Reaching overhead - Never
+ Reaching forward - Occasional
+ Pushing - Never
+ Pulling - Never
+ Twisting - Never
+ Concentrating for long periods of time - Continuous
+ Applying common sense to deal with problems involving standardized situations - Continuous
+ Reading, writing and comprehending instructions - Continuous
+ Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

Who We Are

FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world's top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.

At FTI Consulting, you'll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you'll be an integral part of a focused team where you can make a real impact. You'll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.

Are you ready to make your impact?

About The Role

We are involved in complex, global and high-profile litigation, arbitration and investigations combining end-to-end risk advisory, investigative and disputes expertise to deliver holistic solutions for our clients.

More specifically, we are looking for technical cybersecurity experts with experience in all or some of the following: intelligence collection, incident response, insider threat analysis, network operations, emerging cyber policy, security operations (malware analysis, specialized cloud expertise, forensic experts, penetration testing, and application testing). With offices worldwide, we are able to uncover and analyze critical information wherever a need exists-no matter how intricate the investigation may be.

What You'll Do

You will support a diverse range of high-impact, technically complex engagements in which clients require rapid engineering recovery and long-term hardening of critical systems. You'll be responsible for analyzing, re-designing, configuring, and rebuilding enterprise infrastructure and cloud environments in alignment with best practices and client-specific needs.

Your responsibilities will include:

• Leading and supporting engagements focused on cybersecurity engineering, infrastructure hardening, and post-breach rebuilds.
• Conducting hands-on remediation efforts following advanced persistent threats (APT), ransomware, and other intrusions, including:
  
  • Rebuilding Active Directory environments and domain controllers
  • Reconfiguring or migrating Microsoft 365 (Exchange Online, Entra ID / Azure AD, Intune, Defender, etc.)
  • Restoring, rebuilding, and re-securing virtualized infrastructure (e.g., VMware, Hyper-V)
  • Deploying, validating, and tuning EDR tooling across compromised environments
• Evaluating and improving cybersecurity controls, governance models, technical standards, and operating procedures, both pre- and post-breach.
• Designing secure enterprise network architectures, including segmentation, firewall policy development, secure remote access, and Zero Trust principles.
• Documenting and addressing information security, cybersecurity architecture, and systems security engineering requirements throughout the system development lifecycle.
• Working closely with clients, including system owners and IT stakeholders, to assess and rebuild systems in alignment with regulatory expectations, cybersecurity frameworks, and threat models.
• Performing security reviews, identifying gaps in architecture or controls, and developing actionable remediation roadmaps.
• Configuring and securing hybrid or cloud-native environments across Microsoft Azure, AWS, and GCP, including:
  
  • Logging, monitoring, and alerting (e.g., Sentinel, CloudTrail, Security Command Center)
  • Cloud IAM and conditional access policies
  • Secure storage, compute, and networking
• Rebuilding server environments across Windows and Linux platforms with hardened baselines and operational continuity.
• Assessing and remediating vulnerabilities in identity and access management systems, including SSO, MFA, and SCIM integrations.
• Collaborating with incident response, legal, and compliance teams to align remediation with strategic business needs.
• Leading or contributing to the development of new technical service offerings around security modernization and recovery.
• Staying abreast of cybersecurity trends, emerging threats, advanced attack techniques, and evolving best practices in enterprise IT and cloud security.
  
  This role is highly technical and hands-on, requiring deep expertise and demonstrated proficiency in the following domains:
• Enterprise and Cloud Security Engineering
  
  • Microsoft 365 and Entra ID (formerly Azure AD) configuration, migration, and security policy enforcement
  • Multi-cloud environments (AWS, Azure, GCP) including workload protection, IAM, and secure networking
  • Virtual private cloud design, peering, routing, VPNs, and logging/monitoring infrastructure
  • SAML/OAuth2, SSO, and SCIM-based IAM integrations across platforms
• Post-Breach Infrastructure Restoration
  
  • Domain controller rebuilds and forest recovery
  • Secure restoration of file shares, print services, and business-critical systems
  • EDR re-enablement and telemetry validation (e.g., SentinelOne, CrowdStrike, Microsoft Defender for Endpoint)
  • Virtualized infrastructure rebuild (e.g., VCenter redeployment, snapshot integrity validation, HA restoration)

• Core Infrastructure & Network Engineering
  • Firewall rulebase analysis and reimplementation (e.g., Palo Alto, Fortinet, Cisco ASA)
  • Network segmentation and isolation strategies post-compromise
  • Active Directory and DNS/DHCP architecture hardening
  • Linux and Windows server re-baselining and secure configuration

How You'll Grow

This is an excellent opportunity for a person with proven, hands-on cybersecurity experience to join a dynamic and growing cybersecurity team. You will have the opportunity to be involved with fascinating, high-paced and high-profile cybersecurity engagements requiring the best talent to provide value to our clients. Alongside this, you will receive coaching and mentoring within the team to develop your experience and confidence. With the ever-evolving cybersecurity landscape, the need for continuous professional development remains at the forefront of the quality of our team and is wholly supported. We will work with you to develop a career path within the FTI Cybersecurity team so you there is a clear progression path, coupled with the right level of support and guidance to achieve the next step in your career at FTI Consulting.

We are committed to investing and supporting you in your professional development and have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You'll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.

As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.

What You Will Need To Succeed

Basic Qualifications

• Bachelor's Degree in Computer Science, Information Security, or a related field.
• 5+ years of relevant post-graduate experience in cybersecurity engineering, infrastructure remediation, or network security architecture.
• Demonstrated experience in post-breach infrastructure restoration, including domain re-establishment, firewall and segmentation redesign, and cloud reconfiguration.
• Ability to travel to clients and FTI office(s) as needed.
• Applicants must be currently authorized to work in the United States on a full-time basis; this position does not provide visa sponsorship

Preferred Qualifications

• Strong technical expertise in:
  
  • Microsoft 365 and Entra ID / Azure AD administration and migration
  • For example: O365 Administrator: Expert Certification
  • Active Directory, DNS, DHCP, and GPO remediation
  • Multi-cloud environments (Azure, AWS, GCP)
  • Network design, firewall configuration (e.g., Palo Alto, Fortinet, Cisco ASA)
  • Endpoint Detection and Response (EDR) tools such as CrowdStrike, SentinelOne, and Microsoft Defender for Endpoint
  • Hypervisor administration and recovery (e.g., VMware ESXi, Hyper-V, Proxmox)
  • Windows and Linux server administration and hardening
• Familiarity with identity and access management best practices, including least privilege, RBAC, and Zero Trust architecture.
• Cloud and security certifications preferred (e.g., Azure Security Engineer, AWS Security Specialty, CISSP, GCWN, GCIA).
• Experience working in or alongside incident response or legal support teams.
• Excellent written and verbal communication skills with the ability to convey complex technical topics to non-technical stakeholders.

#LI-LL2

Total Wellbeing

Our goal is to support the wellbeing of you and your families-physically, emotionally, and financially. We offer comprehensive benefits such as the following:

• Competitive total compensation, including bonus earning potential
• Full package of benefits plans, including medical, dental, and vision coverage along with life and disability insurance
• Generous paid time off and holidays
• Company matched 401(k) retirement savings plan
• Potential for flexible work arrangements
• Generous paid parental leave with available planning tools, virtual expert coaching services and flex return support
• Family care benefits, including back-up child/elder care
• Employee wellness platform
• Employee recognition programs
• Paid time off for volunteering in your community
• Corporate matching for charitable donations most important to you
• Make an impact in our communities through company sponsored pro bono work
• Professional development and certification programs
• Free in-office snacks and drinks
• Free smartphone and cellular plan (if applicable)
• FTI Perks & Discounts at retailers and businesses
• Upscale offices close to public transportation

About FTI Consulting

FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 7,900 employees located in 32 countries and territories. Our broad and diverse bench of award-winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.7 billion in revenues during fiscal year 2024. In certain jurisdictions, FTI Consulting's services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit and connect with us on Instagram and LinkedIn.

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

Compensation Disclosure: Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual's location, skills, level of experience, and qualifications