988 Mobile Operations jobs in the United States

We are looking for a highly skilled Telecom Operations Manager to lead and optimize our telecommunications operations. This role requires balancing strategy and hands-on execution: overseeing network operations, managing vendor relationships, and ensuring our telecom services meet the highest standards of quality and reliability. The right candidate will bring strong leadership, analytical thinking, and a commitment to innovation in telecom infrastructure and service delivery.

• Operations Leadership – Manage daily telecom operations, ensuring efficient workflows, uptime, and service delivery.
• Team Management – Lead, coach, and support teams of engineers, technicians, and operations staff to achieve goals.
• Performance Monitoring – Track KPIs, generate reports, and drive data-driven decisions to improve efficiency.
• Incident & Problem Management – Act as escalation point for critical issues, coordinating quick resolution with minimal disruption.
• Vendor & Partner Relations – Manage third-party service providers, negotiate contracts, and oversee SLAs.
• Project Oversight – Coordinate telecom projects including system upgrades, deployments, and expansions.
• Regulatory Compliance – Ensure adherence to industry standards, safety protocols, and local/global telecom regulations.
• Process Improvement – Implement best practices, cost-saving measures, and automation to streamline operations.
• Budget & Resource Planning – Control operational expenses, forecast future needs, and allocate resources effectively.
• Innovation & Transformation – Explore emerging telecom technologies (5G, VoIP, IoT, cloud communications) to enhance services.

• Bachelor’s degree in Telecommunications, IT, Engineering, or a related field (Master’s preferred).
• 5+ years’ proven experience in telecom operations, network management, or service delivery.
• Strong understanding of telecom infrastructure (fiber optics, wireless, VoIP, satellite, etc.).
• Hands-on experience with monitoring systems, telecom software, and project management tools.
• Demonstrated leadership ability to manage cross-functional teams.
• Excellent problem-solving, organizational, and communication skills.
• Ability to manage multiple priorities and work under pressure.
• Flexibility to collaborate across time zones and manage global operations if required.

• Flexible schedule with hybrid/remote work options.
• Competitive base salary + performance-based incentives.
• Comprehensive medical, dental, and vision insurance.
• Retirement savings plan with employer match.
• Generous PTO, holidays, and wellness leave.
• Technology allowance for home office setup.
• Professional training, certifications, and career advancement opportunities.
• Opportunity to work on cutting-edge telecom projects with a global impact.
• Supportive and collaborative work culture that values innovation and growth.

• Managing and leading the Network Operations Center (NOC) team, including scheduling, performance management, and professional development.
• Overseeing the monitoring of network performance, availability, and security using advanced network management tools.
• Developing and implementing effective incident management processes to minimize network downtime and service disruptions.
• Coordinating responses to network incidents, ensuring timely resolution and root cause analysis.
• Implementing proactive maintenance strategies to prevent potential network issues.
• Managing network capacity planning and ensuring scalability to meet future demands.
• Collaborating with engineering and field operations teams on network upgrades and new deployments.
• Developing and maintaining operational documentation, including network diagrams, procedures, and SLAs.
• Ensuring compliance with industry standards and best practices for network operations and security.
• Managing vendor relationships and service level agreements (SLAs) for network equipment and services.
• Preparing operational reports and presenting key performance indicators (KPIs) to senior management.
• Driving continuous improvement initiatives within the NOC to enhance efficiency and effectiveness.
• On-call rotation responsibility for critical network issues.

Newark, CA

Leading the future in luxury electric and mobility

At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.

We plan to lead in this new era of luxury electric by returning to the fundamentals of great design where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.

Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, were providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

We are seeking a Sr. Program Manager, Mobile & Satellite Operations to support the development, implementation & continuous improvement of Lucids Field Service programs portfolio. With a focus on Mobile & Satellite Service operations, you will manage complex projects, drive cross-functional alignment, and engage with our Field Service teams to identify opportunities to enhance & innovate upon the overall performance of our Field Service network.

Our ideal candidate has worked with global teams on fast-paced projects and possesses impeccable communication skills. Were seeking a detail-oriented professional who exhibits a can-do attitude and approaches their work with vigor and determination. Candidates will be expected to demonstrate excellence in their respective fields, to possess the ability to learn quickly and to strive for perfection in a fast-paced environment. This role will be based in the US at our Newark, CA Headquarters.

• Support the existing field service projects portfolio, focused on the development, planning, execution, and monitoring of innovative Mobile & Satellite Service Operations programs.
• Exhibit cross-functional and change management leadership, partnering with internal teams & vendors to ensure the successful implementation and execution of Service programs.
• Leverage both qualitative and quantitative analysis to support a data-driven strategy that supports the development or health of business policies & programs impacting the service organization.
• Engage with Field Service Centers & Satellite network to identify opportunities for program enhancement, new projects, and support operational excellence.
• Support stakeholders and project teams with regular updates on program health, progress, and impact; utilize several communication channels including the preparation of presentations to senior or executive leadership teams.
• Maintain detailed project trackers and critical workstreams to ensure projects are completed on time, driving stakeholder satisfaction.
• Be an advocate for exceptional employee and customer experience by developing, training, and coaching programs that empower our teams to deliver world-class experience.
• Provide support to business partners for ad-hoc initiatives.

• 5+ years relevant experience in program management, project management, continuous improvement, and/or related function.
• Bachelor's Degree or equivalent work experience.
• Previous Automotive Field Service experience required, preferably with a focus on mobile service.
• Passionate about customer experience, technology, and the future of automotive luxury & sustainable mobility.
• Prior experience leading multiple projects on-time and within budget in a fast-paced, ever-evolving environment with a tolerance for ambiguity.
• Emotionally intelligent and collaborative team player with demonstrated bias for action and ability to execute at a high level.
• Advanced Microsoft Office, Salesforce, and/or Tableau experience preferred.
• Proficiency with project planning tools such as SmartSheet, Jira, and Confluence.
• Excellent written and verbal communication skills.
• Ability to travel domestically and internationally as needed.

At Lucid, we dont just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors.

Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucids equity program and/or a discretionary annual incentive program, subject to the rules governing such programs. (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.)

• Monitor network performance, availability, and utilization to ensure optimal operation.
• Troubleshoot and resolve network issues, including connectivity, performance, and security problems.
• Implement network configuration changes, upgrades, and maintenance activities.
• Manage and maintain network hardware, including routers, switches, firewalls, and load balancers.
• Ensure the security of the network by implementing and enforcing security policies and procedures.
• Respond to network incidents and outages, providing timely resolution and root cause analysis.
• Collaborate with network engineering teams on network design, planning, and deployment.
• Develop and maintain network documentation, including diagrams, configurations, and procedures.
• Participate in on-call rotation for network incident support.
• Optimize network performance through configuration tuning and proactive measures.

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in network operations, administration, or engineering.
• In-depth knowledge of networking protocols (TCP/IP, BGP, OSPF, MPLS) and technologies.
• Experience with network monitoring tools (e.g., SolarWinds, Nagios, Zabbix).
• Proficiency in configuring and managing Cisco, Juniper, or similar network equipment.
• Strong understanding of network security principles and technologies (firewalls, VPNs, IDS/IPS).
• Experience with network automation and scripting (e.g., Python, Ansible) is a plus.
• Relevant industry certifications such as CCNA, CCNP, or JNCIS are highly desirable.
• Excellent problem-solving and analytical skills.