16,227 Mobile Operations Executive jobs in the United States

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
The Enterprise IT Mobile Manager leads the strategy, delivery, and continuous improvement of enterprise mobile services, ensuring secure, seamless, and cost-effective mobile experiences for employees, executives, and contractors across the organization. This role is accountable for delivering measurable service value, driving cost efficiency, and maximizing the ROI of mobile assets and services.
The Mobile Manager oversees a team of service analysts who support with telecom expense reconciliation, mobile analytics, contractual compliance, and service performance tracking. This role collaborates across IT, Finance, Procurement, and Security to ensure mobile services are optimized, well-governed, and aligned with business needs.
Key Responsibilities:
Strategic & Operational Leadership
+ Define and execute the enterprise mobile strategy, balancing user experience, scalability, and cost control.
+ Oversee the full lifecycle of mobile assets (smartphones, tablets, hotspots, wearables) from procurement through decommissioning.
+ Lead Unified Endpoint Management (UEM) platform operations (e.g., Microsoft Intune, Tangoe Mobile etc.), ensuring policy compliance and secure mobile access.
+ Evaluate emerging technologies for potential value and integration into our broad business ecosystem.
Cost Management & Service Value
+ Own the enterprise mobile budget and cost model; ensure proactive forecasting, tracking, and variance reporting.
+ Lead the reconciliation of carrier bills, cross-charging, and mobile spend analytics.
+ Drive service value through cost-performance benchmarking, plan optimization, contract consolidation, and usage analysis.
+ Identify opportunities to reduce total cost of ownership (TCO) while enhancing user satisfaction and productivity.
Team Management & Analytics
+ Manage a team of mobile service analysts responsible for:
+ Carrier invoice analysis and dispute resolution
+ Monthly and quarterly mobility reporting (usage, spend, adoption, compliance)
+ Service performance reviews, dashboards, and SLA/KPI tracking
+ Identifying service bottlenecks and recommending operational improvements
+ Foster a culture of data-driven decision-making and continuous service improvement.
Vendor & Contract Oversight
+ Manage relationships and performance of telecom carriers, OEMs, and mobile service providers globally.
+ Negotiate wireless service contracts, device leases, and UEM platform agreements with cost, flexibility, and scalability in mind.
Service Management & VIP Support
+ Ensure effective end-user mobile support, including executive and VIP user support through white-glove services and proactive device management.
+ Oversee incident trends, user satisfaction, and service desk alignment for mobile support issues.
+ Support service readiness for M&A activity, workforce expansions, and remote working models.
Security & Compliance
+ Collaborate with Cyber Security teams to enforce mobile device encryption, threat defense, and data loss prevention standards.
+ Ensure compliance with enterprise policies and any relevant regulatory requirements
Requirements:
+ 7+ years of experience in enterprise IT, with 3+ years leading mobile technology operations.
+ Strong knowledge of UEM platforms and mobile OS ecosystems (iOS, Android, Windows).
+ Proven experience in mobility-related cost management, TEM (telecom expense management), and service analytics.
+ Experience managing teams and delivering operational reporting to senior stakeholders.
Desired Characteristics:
+ ITIL certification and familiarity with service lifecycle and continual improvement processes.
+ Experience supporting VIP or executive-level users.
+ Familiarity with Mobile Threat Defense (MTD), eSIM provisioning, and mobile security standards.
+ Working knowledge of enterprise finance or procurement systems (e.g., ServiceNow, SAP, Craft).
Key Competencies:
+ Strategic and financial acumen
+ Service-oriented mindset with measurable outcomes focus
+ Strong data analysis and reporting capabilities
+ Executive communication and vendor negotiation skills
+ Operational excellence and continuous improvement leadership
Additional Requirements:
+ Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page ( of the Careers website. Salary range: $80,000 - $100,000
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
The Enterprise IT Mobile Manager leads the strategy, delivery, and continuous improvement of enterprise mobile services, ensuring secure, seamless, and cost-effective mobile experiences for employees, executives, and contractors across the organization. This role is accountable for delivering measurable service value, driving cost efficiency, and maximizing the ROI of mobile assets and services.
The Mobile Manager oversees a team of service analysts who support with telecom expense reconciliation, mobile analytics, contractual compliance, and service performance tracking. This role collaborates across IT, Finance, Procurement, and Security to ensure mobile services are optimized, well-governed, and aligned with business needs.
Key Responsibilities:
Strategic & Operational Leadership
+ Define and execute the enterprise mobile strategy, balancing user experience, scalability, and cost control.
+ Oversee the full lifecycle of mobile assets (smartphones, tablets, hotspots, wearables) from procurement through decommissioning.
+ Lead Unified Endpoint Management (UEM) platform operations (e.g., Microsoft Intune, Tangoe Mobile etc.), ensuring policy compliance and secure mobile access.
+ Evaluate emerging technologies for potential value and integration into our broad business ecosystem.
Cost Management & Service Value
+ Own the enterprise mobile budget and cost model; ensure proactive forecasting, tracking, and variance reporting.
+ Lead the reconciliation of carrier bills, cross-charging, and mobile spend analytics.
+ Drive service value through cost-performance benchmarking, plan optimization, contract consolidation, and usage analysis.
+ Identify opportunities to reduce total cost of ownership (TCO) while enhancing user satisfaction and productivity.
Team Management & Analytics
+ Manage a team of mobile service analysts responsible for:
+ Carrier invoice analysis and dispute resolution
+ Monthly and quarterly mobility reporting (usage, spend, adoption, compliance)
+ Service performance reviews, dashboards, and SLA/KPI tracking
+ Identifying service bottlenecks and recommending operational improvements
+ Foster a culture of data-driven decision-making and continuous service improvement.
Vendor & Contract Oversight
+ Manage relationships and performance of telecom carriers, OEMs, and mobile service providers globally.
+ Negotiate wireless service contracts, device leases, and UEM platform agreements with cost, flexibility, and scalability in mind.
Service Management & VIP Support
+ Ensure effective end-user mobile support, including executive and VIP user support through white-glove services and proactive device management.
+ Oversee incident trends, user satisfaction, and service desk alignment for mobile support issues.
+ Support service readiness for M&A activity, workforce expansions, and remote working models.
Security & Compliance
+ Collaborate with Cyber Security teams to enforce mobile device encryption, threat defense, and data loss prevention standards.
+ Ensure compliance with enterprise policies and any relevant regulatory requirements
Requirements:
+ 7+ years of experience in enterprise IT, with 3+ years leading mobile technology operations.
+ Strong knowledge of UEM platforms and mobile OS ecosystems (iOS, Android, Windows).
+ Proven experience in mobility-related cost management, TEM (telecom expense management), and service analytics.
+ Experience managing teams and delivering operational reporting to senior stakeholders.
Desired Characteristics:
+ ITIL certification and familiarity with service lifecycle and continual improvement processes.
+ Experience supporting VIP or executive-level users.
+ Familiarity with Mobile Threat Defense (MTD), eSIM provisioning, and mobile security standards.
+ Working knowledge of enterprise finance or procurement systems (e.g., ServiceNow, SAP, Craft).
Key Competencies:
+ Strategic and financial acumen
+ Service-oriented mindset with measurable outcomes focus
+ Strong data analysis and reporting capabilities
+ Executive communication and vendor negotiation skills
+ Operational excellence and continuous improvement leadership
Additional Requirements:
+ Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page ( of the Careers website. Salary range: $80,000 - $100,000
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to

**Description**
Leidos Dig Mod Health IT division is seeking a NOC Manager for a large network services opportunity supporting the Health Agency in Montgomery County, MD.
The NOC Manager leads an operations team responsible for ensuring the availability, performance, troubleshooting, and maintenance for several enterprise networks supporting the Agency. Supported networks include the enterprise backbone network, data center networks, campus-wide wireless networks, and a large facilities network. The NOC manager prioritizes and assigns tasks for network incidents, change requests, and physical network maintenance for the operations team. The manager also is responsible to ensure compliance with service level agreements (SLAs).
**Primary Responsibilities:**
+ Provide on-site support to the health agency in MD.
+ Lead network operations team, provide technical guidance, assign tasks, and monitor team performance.
+ Ensure 24x7x365 support to restore service within established incident response SLAs for service interruptions or other critical problems.
+ Manage routine and ad hoc change management in accordance with service request SLAs.
+ Maintain knowledge repository of operational information/documentation (e.g., standard operating procedures, network topologies, rack elevation drawings, physical network location and access details, customer details, and network inventory details).
+ Ensure customer visibility into network operations through dashboards and reporting.
+ Guide continuous process improvement efforts for network operations.
+ Track inventory and licenses needed for network projects and operational spares.
+ Collaborate with architecture and security teams to support network initiatives and identify operational requirements.
+ Manage and set priorities for the monitoring and maintenance of network systems, including LANs, WANs, Internet, intranet, wireless.
+ Ensure operation and optimization of the Agency standard monitoring tools.
**Required Qualifications:**
+ CCNP Enterprise certification and 10 years of equilalent network experience or ITIL certification and 10 years of experience in managing network operations of similiar scale scope, and complexity.
+ 15 years of equivalent proficiencies in managing in managing network operations of similar scale.
+ Three (3) years of experience working as a network operations manager for a large enterprise.
+ Five (5) years of experience configuring and operating Cisco switches and routers.
+ Three (3) years of experience working in a government environment requiring coordination with multiple organizations and other contractors.
+ Experience with configuring and administering enterprise network monitoring tools.
+ Domain expertise with network security and compliance documentation.
+ Strong written and verbal communication skills.
**Preferred Qualifications:**
+ Highly preferred CISSP, CCIE, CCNP certifications.
+ Highley preferred 3 years of experience using ServiceNow for IT service management.
+ Operational experience with environments employing cloud or software-defined networking
+ Operational experience using ScienceLogic SL1
+ Demonstrated experience implementing successful continuous process improvement within an IT infrastructure environment
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.
**Original Posting:**
May 16, 2025
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
Pay Range $112,450.00 - $203,275.00
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R-
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.

Our client, a dynamic telecommunications provider in Charlotte, North Carolina, US , is seeking an experienced Network Operations Manager to oversee the performance, reliability, and security of their extensive network infrastructure. This critical role demands strong leadership capabilities, deep technical expertise in telecommunications networking, and a proven ability to manage complex operational environments. You will be responsible for leading a team of network engineers and technicians, ensuring the continuous availability of services, and implementing strategic improvements to optimize network performance and efficiency. The ideal candidate will have a comprehensive understanding of various network technologies, protocols, and monitoring tools.

Responsibilities:

• Lead and manage a team of network operations engineers and technicians, providing guidance, mentorship, and performance evaluations.
• Oversee the day-to-day operations of the company's network infrastructure, ensuring high availability and performance.
• Develop, implement, and maintain network monitoring strategies to proactively identify and resolve issues.
• Manage network incidents, ensuring rapid and effective resolution according to established procedures and SLAs.
• Plan, design, and implement network upgrades and enhancements to support business growth and evolving technological requirements.
• Ensure the security of the network infrastructure through the implementation and management of security policies and tools.
• Collaborate with other IT departments, including systems administration and cybersecurity, to ensure seamless integration and operation.
• Develop and manage the network operations budget, including capital expenditures and operational costs.
• Create and maintain comprehensive network documentation, including topology diagrams, configuration standards, and procedures.
• Stay abreast of industry trends, new technologies, and best practices in network operations and telecommunications.
• Establish and report on key performance indicators (KPIs) for network operations.
• Manage relationships with third-party vendors and service providers.
• Develop and implement disaster recovery and business continuity plans for network services.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, Telecommunications, or a related field.
• 5-7 years of experience in network operations or engineering, with at least 2 years in a supervisory or management role.
• In-depth knowledge of TCP/IP networking, routing protocols (BGP, OSPF), switching technologies, and WAN/LAN architectures.
• Experience with telecommunications technologies such as MPLS, DWDM, Ethernet, and cellular networks.
• Proficiency with network monitoring tools (e.g., SolarWinds, Nagios, PRTG) and troubleshooting methodologies.
• Strong understanding of network security principles and best practices.
• Experience managing and troubleshooting complex network environments.
• Excellent leadership, team management, and communication skills.
• Ability to develop and manage budgets effectively.
• Experience with ITIL frameworks or similar service management methodologies is a plus.
• Relevant certifications such as CCNA, CCNP, or JNCIP are highly desirable.

This is an exciting opportunity to lead a critical function within a growing telecommunications company and make a significant impact on its operational success.

Our client, a prominent telecommunications provider serving the Greater Cincinnati, Ohio, US area, is looking for a highly skilled and experienced Network Operations Manager to lead their network infrastructure team. This role is essential for ensuring the reliability, performance, and security of the company's extensive network operations. You will be responsible for overseeing the day-to-day operations of the network, including monitoring system performance, troubleshooting network issues, and implementing upgrades and maintenance schedules. This involves managing a team of network engineers and technicians, providing technical guidance, and ensuring efficient ticket resolution.

The ideal candidate will possess a deep understanding of network protocols, hardware, and software, including routing, switching, firewalls, and VPNs. Experience with network monitoring tools and performance analysis is crucial. You will be tasked with developing and implementing strategies to enhance network efficiency, scalability, and resilience. This includes capacity planning, disaster recovery planning, and ensuring compliance with industry standards and best practices. Strong leadership and project management skills are required to effectively manage the operations team and lead network improvement initiatives. Excellent problem-solving abilities and the capacity to make sound decisions under pressure are paramount. You will also be responsible for managing vendor relationships, negotiating contracts, and overseeing network security protocols to protect against cyber threats. Staying current with emerging network technologies and trends is a key aspect of this role. A Bachelor's degree in Computer Science, Information Technology, or a related field, along with relevant industry certifications (e.g., CCNA, CCNP), is highly desirable.

This is a significant opportunity to take ownership of critical network infrastructure and drive operational excellence within a leading telecommunications company. You will have the chance to implement innovative solutions and contribute to the continuous improvement of our network services. We foster a collaborative environment that encourages professional growth and development. Join our dedicated team and play a vital role in maintaining seamless connectivity for our customers.

Our client is seeking an experienced and forward-thinking Network Operations Manager to oversee their critical telecommunications infrastructure in **Chicago, Illinois**. This hybrid role requires a leader capable of managing both on-site technical teams and strategic planning with remote flexibility. You will be responsible for ensuring the reliability, performance, and security of the company's network operations, including monitoring network traffic, troubleshooting complex issues, and implementing network upgrades and maintenance. Your duties will encompass developing and enforcing network policies and procedures, managing vendor relationships, and overseeing network security protocols to safeguard against threats. The ideal candidate will have a comprehensive understanding of network architecture, routing protocols, and telecommunications technologies. Strong leadership and team management skills are essential, as you will guide a team of skilled network engineers and technicians. You should possess excellent analytical and problem-solving abilities, with a proven track record of resolving network outages and performance bottlenecks effectively. A minimum of 7 years of experience in network operations or a related field, with at least 3 years in a management or supervisory role, is required. Industry certifications such as CCNA, CCNP, or similar are highly valued. This role demands strong communication skills, both written and verbal, to effectively liaise with internal departments and external partners. You will play a crucial role in maintaining the operational integrity of our client's telecommunications services, ensuring seamless connectivity for their users. If you are a strategic thinker with a passion for network excellence and ready to lead in a dynamic hybrid environment, we encourage you to apply.

Our client, a leading telecommunications provider, is seeking an experienced and dynamic Network Operations Manager to lead their critical network infrastructure team in Richmond, Virginia, US . This pivotal role will be responsible for ensuring the optimal performance, reliability, and security of the company's extensive network. The ideal candidate will possess a deep understanding of network architecture, protocols, monitoring tools, and best practices in network operations management. Responsibilities will include overseeing the day-to-day operations of the network, managing network incidents and outages, and implementing proactive measures to prevent service disruptions. You will lead a team of skilled network engineers, providing guidance, training, and performance management. Key duties involve developing and enforcing network policies and procedures, managing network capacity planning, and collaborating with other IT departments to ensure seamless integration and service delivery. The successful candidate will have a proven track record in managing complex IP networks, including routing, switching, and firewall technologies. Experience with network monitoring and management systems (e.g., SolarWinds, Nagios) is essential. Strong leadership, communication, and problem-solving skills are paramount, as is the ability to make critical decisions under pressure. Join our client to play a vital role in maintaining the integrity and efficiency of their telecommunications network, ensuring exceptional service delivery to their customers. This position offers a competitive salary, comprehensive benefits package, and opportunities for professional growth within a rapidly evolving industry.
Responsibilities:

• Oversee the daily operations and maintenance of the company's network infrastructure.
• Lead and mentor a team of network engineers and technicians.
• Manage network incident response and resolution, minimizing downtime.
• Develop and implement network policies, procedures, and standards.
• Monitor network performance, identify bottlenecks, and implement optimization strategies.
• Ensure the security and integrity of the network infrastructure.
• Manage network capacity planning and hardware lifecycle.
• Collaborate with cross-functional teams on network-related projects.
• Stay current with emerging network technologies and trends.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 7+ years of experience in network operations and management.
• Proven experience with routing protocols (e.g., BGP, OSPF), switching technologies, and firewalls.
• Proficiency with network monitoring and management tools.
• Strong leadership, team management, and communication skills.
• Experience with telecommunications network infrastructure is a plus.
• Relevant certifications (e.g., CCNA, CCNP) are highly desirable.

Our client is seeking an experienced and proactive Network Operations Manager to oversee their telecommunications infrastructure in Houston, Texas, US . This critical role will be responsible for ensuring the reliability, performance, and security of the company's network operations, managing a team of network engineers, and implementing best practices for network management and incident response. The successful candidate will have a deep understanding of complex network architectures, routing protocols, and cutting-edge network technologies. You will play a key role in strategic planning, capacity management, and continuous improvement of network services.

Responsibilities:

• Lead and manage the day-to-day operations of the network operations center (NOC).
• Oversee the performance, availability, and security of the company's telecommunications network.
• Manage, mentor, and develop a team of skilled network engineers and technicians.
• Develop and implement network monitoring strategies, tools, and procedures.
• Establish and enforce network operational policies, procedures, and best practices.
• Respond to and resolve network incidents and outages in a timely and efficient manner.
• Plan and execute network upgrades, maintenance, and capacity expansion projects.
• Collaborate with IT and other departments to ensure seamless network integration and support for business initiatives.
• Manage vendor relationships and ensure service level agreements (SLAs) are met.
• Conduct regular performance reviews and provide ongoing feedback to team members.
• Stay current with emerging network technologies and industry trends.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, or a related field.
• Minimum of 7 years of experience in network operations and management.
• Proven experience managing and leading technical teams.
• In-depth knowledge of routing protocols (BGP, OSPF), switching technologies, firewalls, and VPNs.
• Experience with network monitoring tools (e.g., SolarWinds, Nagios, Zabbix).
• Strong understanding of telecommunications infrastructure, including fiber optics and wireless technologies.
• Excellent problem-solving, analytical, and troubleshooting skills.
• Exceptional leadership, communication, and interpersonal skills.
• Relevant industry certifications such as CCNA, CCNP, or equivalent are highly desirable.
• Experience with cloud networking environments (AWS, Azure) is a plus.

This is a fantastic opportunity to lead a critical function within a growing organization, contributing to the stability and advancement of their telecommunications network. Our client offers a competitive salary, comprehensive benefits package, and the chance to work in a thriving industry in Houston .

Our client, a leading telecommunications provider, is seeking a skilled Senior Network Operations Manager to oversee their network infrastructure in Milwaukee, Wisconsin, US . This hybrid role requires a strategic leader who can manage both on-site teams and remote monitoring operations effectively. You will be responsible for the daily operations, maintenance, and performance optimization of the company's telecommunications network, ensuring high availability, reliability, and security. The Senior Network Operations Manager will lead a team of network engineers and technicians, providing technical guidance, performance management, and professional development. Key responsibilities include managing incident response, problem resolution, and change management processes to minimize network downtime. You will also be involved in capacity planning, network upgrades, and the implementation of new technologies to support business growth. The ideal candidate will have a strong technical background in telecommunications networking, deep understanding of network protocols, and experience with network monitoring tools. Excellent leadership, communication, and project management skills are essential for success. You should be adept at working with cross-functional teams and vendors to ensure seamless network service delivery. This role offers the opportunity to make a significant impact on the stability and performance of our critical network infrastructure while enjoying a hybrid work arrangement.

Responsibilities:

• Oversee daily network operations, ensuring high availability and performance.
• Manage a team of network engineers and operations staff.
• Lead incident management and resolution processes to minimize service disruptions.
• Develop and implement network maintenance and upgrade schedules.
• Monitor network performance and identify areas for optimization.
• Ensure network security policies and procedures are enforced.
• Manage vendor relationships and service level agreements (SLAs).
• Develop and execute capacity planning strategies.
• Collaborate with other IT departments on infrastructure projects.
• Prepare operational reports and performance metrics.

Qualifications:

• Bachelor's degree in Computer Science, Telecommunications Engineering, or a related field.
• Minimum of 5 years of experience in network operations management within the telecommunications industry.
• Proven experience in managing complex network infrastructures and large teams.
• Strong understanding of telecommunications network technologies (e.g., MPLS, BGP, Fiber optics).
• Proficiency with network monitoring and management tools.
• Excellent leadership, team management, and problem-solving skills.
• Strong communication and interpersonal abilities.
• Experience in a hybrid work environment, managing both on-site and remote resources.