9,082 Monitoring Analyst jobs in the United States

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• Monitor and respond to system alerts and notifications from various platforms, including cloud environments (Azure, AWS), network, applications, servers, and databases.
• Identify, diagnose, and resolve basic technical issues related to system performance, connectivity, and cloud resources.
• Escalate complex or unresolved issues to the appropriate technical team or senior analyst.
• Ensure accurate documentation of incidents, including steps taken, resolutions, and any follow-up actions required.
• Perform routine checks and reports on system health and performance, focusing on both on-premises and cloud-based systems.
• Provide first-level support for clients and end-users, troubleshooting issues through phone, email, or ticketing systems.
• Collaborate with cross-functional teams to improve incident response times and overall operational efficiency

• Soft Skills:
• Exceptional customer service skills
• Excellent communication & Collaboration
• Ability to multitask
• Strong analytical / problem solving skills
• Someone who can work individually as well as part of a high-volume team
• Technical Skills:
• 2-3 years' experience in a technical support, IT monitoring or system operations role demonstrating observability principles and best practices
• Specific experience in ServiceNow, Jira, Confluence (or other documentation platforms)
• Experience with monitoring tools and systems used to track and report system health / performance
• Tools: Big Panda, Grafana, OpsRamp, Elastic, AppDynamics Etc.)
• Fundamental understanding of networking concepts (TCP /IP, DNS, HTTP etc.)and IT infrastructure (servers / databases / cloud services (AZURE & AWS)
• Familiarity with monitoring tasks and tools in relation to Azure or AWS
• Tasks: resource validation / virtual machines / storage and services within these platforms
• Tools: (e.g., AWS CloudWatch, Azure Monitor).
• IT Certifications - CompTIA A+, Network+, or AWS Certified Cloud Practitioner, MS Certified: Azure Fundamentals, or similar certifications are a plus

• Monitoring
• Observability
• production services
• Incident monitoring
• system health
• AWS
• Azure
• IT Infrastructure

• Recruiter
• Email
• Phone
• Abhijeet Sant

• Design, write and execute various types of test cases such as technical, functional, regression, and customer scenario testing.
• Collaborate to identify and implement improvements and ensure uptime and reliability.
• Identify potential issues and implement preventative measures.
• Continuously evaluate and improve processes to improve overall customer experience.
• Review and analyze results and data to troubleshoot problems, identify trends, and optimize performance.
• Participate in incident response and resolution activities as needed.
• Maintaining up-to-date knowledge of industry trends and emerging technologies

• 3 to 5 years relevant experience.
• Strong analytical skills to review and interpret data effectively and to assess and understand complex system issues.
• Technical proficiency to work with various tools and software to operate in an environment using Microsoft Azure, SQL, SAP S/4 HANA Public, SAP BTP.
• Effective communication skills to report and explain findings to both technical and non-technical stakeholders.
• Problem-solving abilities to troubleshoot and assist in the resolution of issues identified.
• Understanding of IT protocols, operations, performance standards, development practices, APIs, and cloud solutions.
• Experience troubleshooting and resolving system integration issues.
• Discernment when to escalate or implement certain levels of risk mitigation.
• Attention to detail for identifying any irregularities or issues in data or processes.
• Experience with role-based access control methods, data integration concepts and ETL (Extract, Transform, Load) process and SQL databases.
• Experience working under pressure in a fast-paced environment, managing multiple tasks simultaneously while maintaining accuracy and efficiency.

• Monday-Friday day shift schedule
• Competitive salary and bonus program
• Paid holidays
• Paid time off programs
• Industry leading 401(K) and profit-sharing program
• Excellent medical, vision, dental

Environmental Monitoring and Sampling Perform sampling of air for viable and non-viable particle counts along with contact surface testing Perform sampling and testing of facility gasses and facility water Manage the incubation of samples, plate reading and reporting of resultsDocumentation and Safety Ensure required testing documentation is complete and generated with adherence with GMP and to company policies and procedures Escalate to management any failures and concerns related to environment of controlled spaces Assist in sustaining of the laboratory safety and cleanliness by maintaining inventory, disposal of waste and routine cleaning of laboratory rooms and equipment Assist in receipt and log in of in-process samplesOverall Microbiology support Attend support meetings (as required)Perform additional duties as required and assigned by managementWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: . some environmental monitoring experience would be a plus! -GMP experience with strong GDP understanding -some experience gowning into clean rooms (grade C/D)

• Cigna Medical Plan
• Cigna Dental Plan
• EyeMed Vision Plan
• Reliance Standard Life Insurance
• Reliance Standard Long Term Disability Plan
• HealthJoy Employee Assistance Program
• Cigna Supplemental Insurance
• Lifestyle Spending Account
• Bi-Weekly Mediation Series
• On-site Gym and shower facilities

• Volunteer Day off
• Paid Time off
• Tuition Reimbursement
• Birthing Parent Match
• Pet Insurance

• Recreational Zone
• Coffee & Snacks
• Parking Benefit

• Benefit Hub - Discounts on travel, cars, electronics, etc.
• 401(k) retirement savings
• ESET's Charitable Contributions Program
• Referral Program

Job Type

Full-time

Description

Power UP YOUR CAREER WITH LOUISIANA CAT

Louisiana Cat has been proud to represent Caterpillar® for 4 continuous generations in the state of Louisiana. We have been providing our customers with the highest quality Cat® equipment, service, and parts since 1933. We serve to build and power our community for a better future. We are always searching for high energy, ambitious candidates who are ready to join our team. You can build your future here!

THE OPPORTUNITY

As the Condition Monitoring Analyst, you will evaluate machine conditions and trends, compile reports and make recommendations to customers regarding machine condition by utilizing the five elements of Condition Monitoring: SOS, Inspections, Electronic Data, Site, Repair History and Component Tracking and Site Conditions.

ESSENTIAL FUNTIONS

• Compile machine data to review, evaluate, and trend machine condition.
• Provide service and maintenance recommendations from evaluations.
• Develop and distribute Level 3 Condition Monitoring reports as requested
• Generate leads from Scheduled Oil Sampling (SOS) results and machine Event/Fault codes.
• Interface with customers regarding technical questions about their equipment.
• Interface with sales representatives regarding technical questions about customer equipment.
• Participate in required safety program, and work in a safe manner.

• Associate's degree required; Bachelor's degree preferred
• Strong computer skills including MS Office such as MS Word, MS Excel and MS Outlook
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
• 2+ years experience diagnosing and/or repairing Caterpillar equipment OR
• 2+ years experience in a sales role in the heavy equipment industry
• Demonstrated ability of data analyzation

• Acting in a safe manner
• Exhibiting honesty and integrity
• Acting in a fair and ethical manner
• Team mentality
• Delivering quality results
• Embraces change / improvement
• Exhibiting superior customer service skills

• We require strict compliance with PPE (personal protective equipment) safety regulations.
• We maintain compliance with all Federal, State and Local safety and company regulations.
• All employees must follow all Company Health, Safety & Environmental (HSE) procedures.
• Louisiana Cat is a drug-free workplace, including marijuana and THC products.

• We are dedicated to fostering a safe and meaningful work environment that empowers our employees and customers.
• We are known for creating lasting partnerships, guided by our strong company values, customer experience culture and safety standards.
• We are committed to the long-term growth and success of both our employees and customers.
• We have energy, focus and passion delivering results because what we do impacts our customers each and every day.
• We work across Construction, Electrical Power, Industrial, Marine Engines and Oil & Gas industries.
• We invest in training and development programs for our employees to build their toolkit and career paths here at Louisiana Cat.
• We offer competitive pay and benefits, paid holidays and vacation, employee incentive programs and 401(k) company match programs.

• Health, Dental, Vision, $50,000 Company Funded Life Policy (if enrolled in Health)
• Short and Long Term Disability Insurance
• Voluntary Accident, Critical Illness, Hospital Indemnity, Cancer, Supplemental Life and additional voluntary policies
• 401K Plan with Company Match
• Paid Holidays & Vacation
• Technician Tool Loan Program up to $2,000
• Safety Boot / Safety Prescription Glasses Allowances
• Employee Discounts
• Credit Union
• Technician Career Development Program - Shop & Field Service Training

• Louisiana Cat (Louisiana Machinery Co, LLC) and its affiliates are an Equal Opportunity Employer (EEO). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age (40 and over), national origin, disability, or status as a protected veteran. We proudly hire U.S. Veterans.
• Louisiana Cat (Louisiana Machinery Co., LLC) uses E-Verify and complies with I-9 employment eligibility requirements of all new hires. Click here for your rights: click here for more information
• Equal Employment Opportunity Know Your Rights: Workplace Discrimination is Illegal: click here for more information
• Pay Transparency Nondiscrimination Provision: click here for more information
• Louisiana Cat (Louisiana Machinery Co, LLC) and its affiliates are drug-free workplaces and post-offer, pre-employment process includes background check, drug/alcohol screen, and if applicable for the role, pre-employment physical/fit for duty assessments.

Job Summary: The Condition Monitoring Analyst (CMA) is responsible for analyzing aggregated condition monitoring data such as S.O.S., inspections, electronic data, site conditions, Service Letters, OLGA, and equipment history. The CMA makes appropriate repair and/or operation recommendations for the Respective Fleet as indicated by the data to applicable internal/external customers.

The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.

Essential Functions:

• Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
• Analyze condition monitoring data (e.g., S.O.S., inspections, electronic data, site conditions, Service Letters, OLGA, equipment history)
• Provide equipment and/or operation recommendations to customer-facing Dealer representatives derived from condition monitoring data
• Use software tools (e.g., Dealer/CAT Software, Microsoft Excel, Access) to analyze condition monitoring data
• Communicate written and verbal recommendations as required by the Dealership
• Provide information for condition monitoring lead tracking and resolution Prepare written reports and recommendations
• Build collaborative relationships with other departments throughout the Dealership (e.g., S.O.S. Interpreter, Rental Fleet managers, Service Managers, PM schedulers and customer-facing Dealer representatives)
• Use the Dealer/CAT Software to build cases and enter leads and Dealer business system to extract customer and equipment history
• Provide emergency recommendations
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Performs other duties as assigned

Knowledge, Skills, and Abilities:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Excellent oral and written communication skills
• Ability to listen to and understand information and ideas presented through spoken words and sentences
• Interpersonal skills sufficient to engage with customers, vendors, own staff, and separate departments throughout the organization in order to exchange information, influence, and persuade in order to achieve company goals
• Ability to calculate figures and amounts such as averages, percentages, geometry, and statistical tools
• Exceptional organizational, self-management, time management, and multi-tasking skills
• Critical thinking and problem solving skills to apply logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, approaches, and prevention to problems
• Ability to understand the basic dynamics of equipment operation, proper maintenance practices, troubleshooting machine systems, intended use and design
• Demonstrated skills with all applicable Dealer software and Microsoft Office products including, but not limited to, Excel, Word, PowerPoint, etc.

Education and Experience:

• High school diploma or equivalent required with additional specialized/technical training; Associate's or Bachelor's Degree preferred
• Two years of work-related skill, knowledge, and/or experience required; four or more years of experience preferred

Supervisory Responsibilities:

• None

Travel:

• Travel up to 10%, to include overnight travel, may be required up to, but not limited to once per month

Physical Requirements:

• To perform this job successfully, an individual must be able to perform each job duty and responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform job duties and responsibilities
• This position involves being in stationary positions
• This role frequently communicates with others, must be able to exchange accurate information in these situations

Work Environment:

• This job is generally performed in a professional office environment
• Frequently works at fast pace with unscheduled interruptions

Disclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.

#HOLTCAT

#CATERPILLAR

#CAT

LI-JH1

#LI-HCT

LI-WB1

#LI-TFR

#LI-MFG

• Bachelor's Degree in Computer Science, Technical Degree, or equivalent experience.
• Experience with configuring monitoring tools such as SCOM, Dynatrace, SPLUNK and SolarWinds.
• 5+ years of experience in data analysis, technical support, and development of distributed financial services transaction processing platforms.
• Expert skills in MS Office Suite (Excel, PowerPoint), Power Platform, and AWS solutions.
• Knowledge of BI tools, data extraction and visualization tools (SQL, SAS, Tableau, Power BI).
• Excellent analytical, troubleshooting, and problem-solving skills.
• Outstanding verbal and written communication skills.
• Ability to manage multiple tasks and projects in a fast-paced environment.
• Ability to work independently with minimum supervision.

• Strong Attention to detail for identifying issues or anomalies
• Good communication skills for reporting and collaboration
• Problem-Solving abilities and adaptability in high-pressure situations
• Advanced troubleshooting skills for technical issues
• Advanced understanding of data analysis and reporting
• Familiarity with industry specific software or platforms
• Hands on experience working with Dynatrace, Splunk or similar observability tools
• Strong skills for querying and analyzing large log files
• Experience with data visualization tools (e.g., Splunk Dashboards, Dynatrace Data Explorer, ServiceNow Event Management Dashboard, AWS monitoring tools)
• Familiarity with data mining and trending analysis

• Configuration of Splunk, Dynatrace, and SCOM
• Data Monitoring & Analysis
• Dashboard & Reporting
• Incident Response & Troubleshooting
• Data Integration & Automation
• Collaboration & Documentation
• Collaborate with cross-functional teams to drive business process improvements through automation solutions
• Provide Level 3 support for troubleshooting production issues and engage with vendors as necessary
• Support release implementation, infrastructure upgrades, maintenance, and disaster recovery testing if applicable

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring an Condition Monitoring Analyst. The Condition Monitoring Analyst is responsible for analyzing and interpreting aggregated condition monitoring machine data to facilitate early and accurate detection of changes in equipment health, performance, operation, and application. The individual in this position also provides cost savings to the customer by making repair and operational recommendations to improve machine availability and productivity. Seeking candidates with parts and heavy equipment technical service knowledge. College degree, a plus.

Requirements for the Condition Monitoring Analyst position include:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Must be able to function well in a high-paced and at times stressful environment.
• Strong mechanical aptitude.
• Proficient with Microsoft Office Suite and related software.
• Promote a positive customer experience.
• Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.

• Health, dental and vision insurance.
• Paid time off.
• 401(k), $0.75 to $1.25 match up to 6%.
• Life and disability insurance.
• In-house training instructors/programs.
• Tuition reimbursement.
• Employee referral bonus program.

Description

Who We Are:

From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.

What You Will Be Doing:

As the condition monitoring analyst, you will evaluate machine conditions and trends, compile reports and make recommendations to customers regarding machine condition by utilizing the five elements of Condition Monitoring: SOS, Inspections, Electronic Data, Site, Repair History and Component Tracking and Site Conditions.

Primary Responsibilities:

• Compile machine data to review, evaluate, and trend machine condition.

• Provide service and maintenance recommendations from evaluations.

• Generate leads from Scheduled Oil Sampling (SOS) results and machine Event/Fault codes.

• Interface with customers regarding technical questions about their equipment.

• Interface with sales representatives regarding technical questions about customer equipment.

Additional Responsibilities:

• Field questions regarding VisionLink database & Parts.Cat.com.

• Assist in maintenance of VisionLink database.

• Assist or lead Product Link / VisionLink training for customers, sales reps, and/or technicians.

• Participate in required safety program, and work in a safe manner.

• Additional duties as assigned by manager.

Who We Are Looking For:

To be successful in this position you should be organized, with a focus on timeliness and accuracy. You should have strong computer skills, specifically in regards to Microsoft Excel. The ability to provide superior customer service is essential to this position as well.

Education/Experience:

• Must have a high school diploma or equivalent.

• Some college or technical training preferred.

• Caterpillar technical experience required.

Required Qualifications/Skills:

• Strong computer/internet skills are required.

• Must be familiar with Microsoft Office, specifically Excel.

• Must be able to communicate technical issues regarding machine health in easily understood terms to both internal and external customers.

• Must be mechanically inclined and able to understand basic equipment operation and design.

• Must be able to comprehend and explain satellite/cellular communication and GPS technology.

Preferred Qualifications/Skills:

• An ideal candidate would have experience with Product Link hardware, VisionLink software, and experience repairing heavy equipment.

• Familiarity with Caterpillar Foresight is preferred.

Values:

At Yancey Bros. Co, we are always looking to add people to our team who share our core values:

• Safety: We value the lives and health of our team and customers above all else.

• Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.

• Teamwork: We work as one across our organization for the benefit of our customers.

• Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide.

• Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.

Ideal candidates will demonstrate the following values:

• Acting in a safe manner

• Exhibiting honesty and integrity

• Acting in a fair and ethical manner

• Team mentality

• Delivering quality results

• Embraces change / improvement

• Exhibiting superior customer service skills

• Exhibiting pride and ownership

• Working with a sense of urgency

• Exhibiting a winning attitude

What We Offer:

Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.

Competitive Pay Structure

• Competitive Compensation

• Individual Bonus Opportunities Available

• 401k Plan Strong Company Match

• Employee Profit Sharing

• Financial Wellness Coaching

Employee Wellness Program

• Medical, Vision, Dental Insurance

• Prescription Drug Coverage

• Flexible Spending Accounts

• Short & Long Term Disability

• Group Life Insurance

Personal Time Off

• Paid Holidays

• Paid Sick Leave

Career Development

• Tuition Reimbursement

• Ongoing Training

• Advancement Opportunities

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.