What Jobs are available for Multicare Health System in the United States?

**Job Summary and Responsibilities**
At VNA Health at Home, we strive to embody our mission of delivering hope and healing to those we serve. As a Manager, Clinical Services you will contribute to the delivery of high quality care by ensuring the coordination, continuity, and quality of clinical care follows a physician's approved plan of treatment. The Manager, Clinical Services facilitates the completion of documentation to comply with regulatory, operational and financial requirements and acts as a clinical resource to internal and external customers.
+ **Independent Work:** Operate with limited supervision, adhering to organizational guidelines and policies.
+ **Leadership Support:** Promote and support departmental and organizational decisions.
+ **Clinical Education:** Act as a Clinical Educator when needed.
+ **EMR Utilization:** Utilize Homecare Homebase to accurately document patient interactions, assessments, and care plans, ensuring compliance with organizational policies and regulatory standards. Train and mentor clinical staff in effective EMR documentation practices to optimize workflow efficiency and enhance patient care.
+ **Team Collaboration:** Participate in case conferences and in-service training.
+ **Quality Care Oversight:** Direct the delivery of accurate and timely client care in compliance with regulations.
+ **Staff Management:** Ensure appropriate staffing, participate in recruitment and retention, and manage employee performance.
+ **Performance Excellence:** Establish goals for staff while fostering continuous improvement through coaching and feedback.
+ **Documentation Compliance:** Ensure clinical documentation meets all standards and requirements.
+ **Referral Management:** Oversee referral intake and ensure timely assessment visits for patients.
+ **Physician Communication:** Contact physicians for service orders and manage documentation reviews.
+ **Patient Visits:** May perform patient visits as requested by management.
**Your benefits include:**
+ Generous annual bonus opportunity based on company performance
+ Excellent holiday and paid time off plans
+ Medical, dental, and vision plans
+ Tuition reimbursement for degree-seeking students
+ Employer contribution to your 401(k)
**Job Requirements**
+ Current RN license (BSN preferred) or Therapist in good standing.
+ CPR or BLS certification (current).
+ Two years of home care or hospice experience; one year in hospital nursing preferred.
+ Strong clinical skills and understanding of home care regulations.
+ Excellent written and verbal communication skills.
+ Ability to work collaboratively within a multidisciplinary team.
+ Demonstrated leadership and supervisory skills, with attention to detail and organizational abilities.
At CommonSpirit Health at Home, we are proud to be an Equal Opportunity Employer, promoting diversity, equity, and inclusion in every aspect of our organization. We value the unique contributions of all individuals, including minorities, protected veterans, and individuals with disabilities.
**Where You'll Work**
VNA Health at Home is part of an expansive health care network that is committed to providing better patient care, with better outcomes, where it is best received, at home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and their families and the health of the communities we serve. Rooted in humankindness, our ministry is at the heart of everything we do and can be seen in every patient we touch.
**Pay Range**
$32.98 - $47.82 /hour
We are an equal opportunity/affirmative action employer.

**Job Summary and Responsibilities**
VNA Health at Home is part of an expansive health care network that is committed to providing better patient care, with better outcomes, where it is best received, at home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and their families and the health of the communities we serve. Rooted in humankindness, our ministry is at the heart of everything we do and can be seen in every patient we touch.
**Job Requirements**
At VNA Health at Home, we strive to embody our mission of delivering hope and healing to those we serve. The Director, Clinical Services is responsible for the planning, direction, coordination, supervision, evaluation and provision of all clinical services provided by the assigned facility location.
+ **Mission & Values Adherence:** Champion CHI Health at Home and CommonSpirit Health's mission, values, strategic goals, and high standards of customer service.
+ **Ethical Conduct & Compliance:** Uphold the Corporate Compliance Program.
+ **Operational Support:** Provide prompt and professional assistance to office and clinical staff.
+ **Quality Care Oversight:** Direct the accurate, complete, and timely provision of quality patient care and services, ensuring individualized patient plans of care are appropriate and in compliance with all regulatory, operational, and financial requirements.
+ **Clinical Record Compliance:** Assure the accuracy, completeness, and timeliness of all clinical records, meeting regulatory, operational, and financial requirements.
+ **EMR Workflow Completion:** Guarantee that all HCHB clinical workflow for both the Director of Clinical Services (DCS) and Manager of Clinical Services (MCS) is completed and current by the end of each business day.
+ **Outcome Monitoring & Improvement:** Monitor clinical outcome results (utilizing SHP and company data), develop, and implement plans for continuous improvement.
+ **Clinical Performance Management:** Monitor and evaluate clinical performance measures, including productivity standards, documentation completion standards, and patient care management, developing and implementing action plans based on results.
+ **Clinical Documentation Expertise:** Ensure the ongoing development of clinical employee knowledge, understanding, and appropriate completion of OASIS, initial and ongoing physician orders, and all other clinical documentation tools.
+ **Information Dissemination:** Ensure accurate, complete, and timely communication of regulatory, operational, and financial information to clinical and applicable office associates.
+ **Performance Excellence:** Establish and manage an "expectation of excellence," maximizing direct reports' contributions through goal alignment, frequent coaching, mentoring, and accurate performance feedback.
+ **Staffing & Productivity:** Ensure appropriate staffing levels are maintained, promote staff competency, and monitor nursing, intake, and dietitian productivity.
+ **Associate Development:** Provide education and training in support of career goals and organizational objectives, promoting positive associate morale through team spirit, belonging, and recognition.
+ **Branch Involvement:** Actively participate in branch activities such as strategic planning, Professional Advisory Group meetings, budget development, financial performance analysis, and provide sales support when necessary.
+ **Administrator of Record:** May serve as the Administrator of Record with the State Regulatory agency.
**Your benefits include:**
+ Generous annual bonus opportunity based on company performance
+ Excellent holiday and paid time off plans
+ Medical, dental, and vision plans
+ Tuition reimbursement for degree-seeking students
+ Employer contribution to your 401(k)
**Where You'll Work**
+ Current RN license (BSN preferred), Physical Therapist license, or Occupational Therapist license in good standing.
+ CPR or BLS certification (current).
+ Three years of management experience required.
+ Two years of home care or hospice experience required; one year in hospital nursing preferred.
At CommonSpirit Health at Home, we are proud to be an Equal Opportunity Employer, promoting diversity, equity, and inclusion in every aspect of our organization. We value the unique contributions of all individuals, including minorities, protected veterans, and individuals with disabilities.
**Pay Range**
$37.59 - $54.50 /hour
We are an equal opportunity/affirmative action employer.

Clinical Services Associate - On-Site - US, Lenexa, KS
ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
**Position Summary:**
We are seeking a highly organized and collaborative **Supervisor, Clinic Operations** to oversee daily clinic activities and staff, ensuring smooth execution of clinical trials in compliance with study protocols, SOPs, and ICH-GCP standards. This role plays a key part in maintaining operational excellence and supporting the success of our research programs.
**Schedule:** Primarily Monday-Friday during food service hours, with early evening availability preferred
**Weekend Rotation:** Required to work at least one full weekend per month as part of the clinic supervisor team's call rotation
**Key Responsibilities:**
+ Lead and coordinate daily clinic operations in accordance with regulatory and industry standards (e.g., GCP, HIPAA, OSHA).
+ Serve as the primary point of contact for internal teams including recruiting, study management, and clinic staff to support screening, on-study, and outpatient visits.
+ Maintain working knowledge of all assigned studies, including those in planning, recruitment, and active enrollment phases.
+ Promote a culture of teamwork and continuous improvement through coaching, performance feedback, and professional development.
+ Manage clinic staff performance, including input on compensation decisions and promotion nominations.
+ Act as an internal escalation point for resolving operational issues and conflicts.
+ Build and maintain strong relationships with internal stakeholders and external vendors.
+ Collaborate with catering partners to manage food service logistics:
+ Act as the **primary contact for the caterer** .
+ Oversee food storage and tray assembly (no on-site cooking).
+ Create meal plans based on caterer offerings and ensure nutritional content meets standardized guidelines for study subjects.
+ Participate in the **weekend call rotation** , with availability to work **at least one full weekend per month** .
+ Support other duties as assigned by Clinic Management, Clinical Study Managers, or Principal/Sub-Investigators.
**Preferred Qualifications:**
+ Completion of a **Dietary Manager training program** ; **Certified Dietary Manager (CDM)** credential strongly preferred.
+ Experience in clinical operations, healthcare, or research environments.
+ Strong leadership, communication, and organizational skills.
+ Ability to manage multiple priorities in a fast-paced, team-oriented setting.
**Why Join Us?**
At ICON, we are committed to our core values: **People, Clients, and Performance** . You'll be part of a team that values innovation, collaboration, and continuous improvement, and you'll play a vital role in advancing clinical research that makes a difference.
#LI-LB1
**What ICON can offer you:**
Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
+ Various annual leave entitlements
+ A range of health insurance offerings to suit you and your family's needs.
+ Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
+ Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being.
+ Life assurance
+ Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
Visit our careers site ( to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here ( in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here ( to apply

**Job Summary and Responsibilities**
***Looking for an Exciting Management Opportunity***
***Community Health at Home Now Hiring Manager, Clinical Services***
***Offering Competitive Compensation, Comprehensive Benefits package, Vacation/PTO, Mileage Reimbursement and much, much more^^**
At Community Health at Home, we strive to embody our mission of delivering hope and healing to those we serve. As a Manager, Clinical Services you will contribute to the delivery of high quality care by ensuring the coordination, continuity, and quality of clinical care follows a physician's approved plan of treatment. The Manager, Clinical Services facilitates the completion of documentation to comply with regulatory, operational and financial requirements and acts as a clinical resource to internal and external customers.
+ **Independent Work:** Operate with limited supervision, adhering to organizational guidelines and policies.
+ **Leadership Support:** Promote and support departmental and organizational decisions.
+ **Clinical Education:** Act as a Clinical Educator when needed.
+ **EMR Utilization:** Utilize (Name of EMR System) to accurately document patient interactions, assessments, and care plans, ensuring compliance with organizational policies and regulatory standards. Train and mentor clinical staff in effective EMR documentation practices to optimize workflow efficiency and enhance patient care.
+ **Team Collaboration:** Participate in case conferences and in-service training.
+ **Quality Care Oversight:** Direct the delivery of accurate and timely client care in compliance with regulations.
+ **Staff Management:** Ensure appropriate staffing, participate in recruitment and retention, and manage employee performance.
+ **Performance Excellence:** Establish goals for staff while fostering continuous improvement through coaching and feedback.
+ **Documentation Compliance:** Ensure clinical documentation meets all standards and requirements.
+ **Referral Management:** Oversee referral intake and ensure timely assessment visits for patients.
+ **Physician Communication:** Contact physicians for service orders and manage documentation reviews.
+ **Patient Visits:** May perform patient visits as requested by management.
**Your benefits include:**
+ Generous annual bonus opportunity based on company performance
+ Excellent holiday and paid time off plans
+ Medical, dental, and vision plans
+ Tuition reimbursement for degree-seeking students
+ Employer contribution to your 401(k)
**Job Requirements**
+ Current RN license (BSN preferred) or Therapist in good standing.
+ CPR or BLS certification (current).
+ Two years of home care or hospice experience; one year in hospital nursing preferred.
+ Strong clinical skills and understanding of home care regulations.
+ Excellent written and verbal communication skills.
+ Ability to work collaboratively within a multidisciplinary team.
+ Demonstrated leadership and supervisory skills, with attention to detail and organizational abilities.
At CommonSpirit Health at Home, we are proud to be an Equal Opportunity Employer, promoting diversity, equity, and inclusion in every aspect of our organization. We value the unique contributions of all individuals, including minorities, protected veterans, and individuals with disabilities.
**Where You'll Work**
Community Health at Home is part of an expansive health care network that is committed to providing better patient care, with better outcomes, where it is best received, at home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and their families and the health of the communities we serve. Rooted in humankindness, our ministry is at the heart of everything we do and can be seen in every patient we touch.
**Pay Range**
$35.29 - $51.17 /hour
We are an equal opportunity/affirmative action employer.

**Job Summary and Responsibilities**
At CHI Health at Home Colorado Springs we strive to embody our mission of delivering hope and healing to those we serve. **As a Manager, Clinical Services** you will contribute to the delivery of high quality care by ensuring the coordination, continuity, and quality of clinical care follows a physician's approved plan of treatment. The Manager, Clinical Services facilitates the completion of documentation to comply with regulatory, operational and financial requirements and acts as a clinical resource to internal and external customers.
+ **Independent Work:** Operate with limited supervision, adhering to organizational guidelines and policies.
+ **Leadership Support:** Promote and support departmental and organizational decisions.
+ **Clinical Education:** Act as a Clinical Educator when needed.
+ **EMR Utilization:** Utilize Homecare Homebase to accurately document patient interactions, assessments, and care plans, ensuring compliance with organizational policies and regulatory standards. Train and mentor clinical staff in effective EMR documentation practices to optimize workflow efficiency and enhance patient care.
+ **Team Collaboration:** Participate in case conferences and in-service training.
+ **Quality Care Oversight:** Direct the delivery of accurate and timely client care in compliance with regulations.
+ **Staff Management:** Ensure appropriate staffing, participate in recruitment and retention, and manage employee performance.
+ **Performance Excellence:** Establish goals for staff while fostering continuous improvement through coaching and feedback.
+ **Documentation Compliance:** Ensure clinical documentation meets all standards and requirements.
+ **Referral Management:** Oversee referral intake and ensure timely assessment visits for patients.
+ **Physician Communication:** Contact physicians for service orders and manage documentation reviews.
+ **Patient Visits:** May perform patient visits as requested by management.
**Your benefits include:**
+ Generous annual bonus opportunity based on company performance
+ Excellent holiday and paid time off plans
+ Medical, dental, and vision plans
+ Tuition reimbursement for degree-seeking students
+ Employer contribution to your 401(k)
**Job Requirements**
+ **Current RN license (BSN preferred) in good standing.**
+ CPR or BLS certification (current).
+ Two years of home care or hospice experience; one year in hospital nursing preferred.
+ Strong clinical skills and understanding of home care regulations.
+ Excellent written and verbal communication skills.
+ Ability to work collaboratively within a multidisciplinary team.
+ Demonstrated leadership and supervisory skills, with attention to detail and organizational abilities.
At CommonSpirit Health at Home, we are proud to be an Equal Opportunity Employer, promoting diversity, equity, and inclusion in every aspect of our organization. We value the unique contributions of all individuals, including minorities, protected veterans, and individuals with disabilities.
**Where You'll Work**
**NOW HIRING A CLINICAL SERVICES MANAGER- HaH HC Colorado Springs**
**$7500 Sign On Bonus!**
CHI Health at Home Colorado Springs is part of an expansive health care network that is committed to providing better patient care, with better outcomes, where it is best received, at home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and their families and the health of the communities we serve. Rooted in humankindness, our ministry is at the heart of everything we do and can be seen in every patient we touch.
**Pay Range**
$3.94 - 62.41 /hour
We are an equal opportunity/affirmative action employer.

**Job Summary and Responsibilities**
At CHI Health at Home Denver we strive to embody our mission of delivering hope and healing to those we serve. **As a Manager, Clinical Services, (RN)** you will contribute to the delivery of high quality care by ensuring the coordination, continuity, and quality of clinical care follows a physician's approved plan of treatment. The Manager, Clinical Services facilitates the completion of documentation to comply with regulatory, operational and financial requirements and acts as a clinical resource to internal and external customers.
+ **Independent Work:** Operate with limited supervision, adhering to organizational guidelines and policies.
+ **Leadership Support:** Promote and support departmental and organizational decisions.
+ **Clinical Education:** Act as a Clinical Educator when needed.
+ **EMR Utilization:** Utilize Homecare Homebase to accurately document patient interactions, assessments, and care plans, ensuring compliance with organizational policies and regulatory standards. Train and mentor clinical staff in effective EMR documentation practices to optimize workflow efficiency and enhance patient care.
+ **Team Collaboration:** Participate in case conferences and in-service training.
+ **Quality Care Oversight:** Direct the delivery of accurate and timely client care in compliance with regulations.
+ **Staff Management:** Ensure appropriate staffing, participate in recruitment and retention, and manage employee performance.
+ **Performance Excellence:** Establish goals for staff while fostering continuous improvement through coaching and feedback.
+ **Documentation Compliance:** Ensure clinical documentation meets all standards and requirements.
+ **Referral Management:** Oversee referral intake and ensure timely assessment visits for patients.
+ **Physician Communication:** Contact physicians for service orders and manage documentation reviews.
+ **Patient Visits:** May perform patient visits as requested by management.
**Your benefits include:**
+ Generous annual bonus opportunity based on company performance
+ Excellent holiday and paid time off plans
+ Medical, dental, and vision plans
+ Tuition reimbursement for degree-seeking students
+ Employer contribution to your 401(k)
**Job Requirements**
+ **Current RN license (BSN preferred) in good standing.**
+ CPR or BLS certification (current).
+ **Two years of home care or hospice experience; one year in hospital nursing preferred.**
+ Strong clinical skills and understanding of home care regulations.
+ Excellent written and verbal communication skills.
+ Ability to work collaboratively within a multidisciplinary team.
+ Demonstrated leadership and supervisory skills, with attention to detail and organizational abilities.
At CommonSpirit Health at Home, we are proud to be an Equal Opportunity Employer, promoting diversity, equity, and inclusion in every aspect of our organization. We value the unique contributions of all individuals, including minorities, protected veterans, and individuals with disabilities.
**Where You'll Work**
**NOW HIRING A CLINICAL SERVICES MANAGER- HaH HC DENVER**
**$7500 Sign On Bonus!**
CHI Health at Home Denver is part of an expansive health care network that is committed to providing better patient care, with better outcomes, where it is best received, at home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and their families and the health of the communities we serve. Rooted in humankindness, our ministry is at the heart of everything we do and can be seen in every patient we touch.
**Pay Range**
$3.04 - 62.41 /hour
We are an equal opportunity/affirmative action employer.

**Job Summary and Responsibilities**
**The Director, Hospice Clinical Services (DCS),** is responsible for the planning, direction, coordination, supervision, evaluation and provision of all nursing services provided by the assigned facility location. The DCS oversees the coordination, continuity, and quality of clinical care, as well as the management of patient services and monitors, evaluates, and takes action on clinical measures of performance. The DCS participates in the recruitment of associates, and provides the supervision necessary to facilitate the provision of quality care and patient satisfaction; and leads the education, training, and development of associates.
**Why Join Us?**
+ **Be a Mission-Driven Leader:** Play a key role in a faith-based, patient-first organization aligned with CommonSpirit Health's mission of serving with compassion, dignity, and excellence.
+ **Shape the Future of Care:** Influence strategic planning, clinical operations, and continuous quality improvement for your facility.
+ **Grow Your Career:** Lead a high-performing team, coach future healthcare leaders, and expand your professional expertise in a supportive and values-driven organization.
**Leadership & Operations**
+ Direct and manage clinical operations to ensure the delivery of safe, effective, and compassionate care.
+ Serve as a clinical mentor and coach, fostering staff development and a culture of excellence.
+ Provide strategic leadership in staffing, productivity, and performance optimization.
+ Act as a clinical liaison for interdisciplinary teams, patients, and families.
**Staff Management & Development**
+ Recruit, train, and retain top clinical talent.
+ Set clear expectations and performance goals; deliver regular coaching and feedback.
+ Cultivate a positive, engaged, and high-performing work environment.
+ Lead educational initiatives including orientation, in-service training, and case management support.
**Clinical Oversight & Quality Assurance**
+ Ensure compliance with all state, federal, and accreditation standards (ACHC).
+ Monitor and improve clinical outcomes using data tools like SHP and HCHB.
+ Oversee accurate documentation, OASIS scoring, and physician order management.
+ Implement and lead QAPI programs to drive ongoing quality improvement.
**Patient-Centered Care**
+ Ensure individualized care planning that aligns with patient goals and best practices.
+ Conduct supervisory visits and support clinical fieldwork when necessary.
+ Maintain continuity of care through effective coordination and communication.
**Administrative & Regulatory**
+ Participate in budget planning, financial reviews, and strategic initiatives.
+ Support regulatory readiness and may serve as Administrator of Record.
+ Provide operational backup to the Director of Operations as needed.
**Benefits:**
+ Embrace a generous company annual bonus structure that rewards your hard work!
+ Excellent Vacation Plan
+ Paid holidays and Personal days
+ Medical, Dental, and Vision Plans
+ Tuition Reimbursement
+ Fidelity 401(K) Plan
**Job Requirements**
+ **Current RN, and a state license** in good standing.
+ Minimum **3 years of clinical leadership** experience.
+ At least **2 years of home health or related clinical experience** .
+ Strong knowledge of regulatory compliance, OASIS, and outcome-based care models.
+ Excellent interpersonal, organizational, and leadership skills.
**Are you ready to take your leadership to the next level and transform patient care? Apply today and make a lasting impact!**
At CommonSpirit Health at Home, we are proud to be an Equal Opportunity Employer, promoting diversity, equity, and inclusion in every aspect of our organization. We value the unique contributions of all individuals, including minorities, protected veterans, and individuals with disabilities.
**Where You'll Work**
**Now Hiring a Director of Clinical Services for CHI HAH Hospice Denver in Centennial, CO!**
**$7500 Sign On Bonus!**
CommonSpirit Health at Home is part of an expansive health care network that is committed to providing better patient care, with better outcomes, where it is best received, at home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and their families and the health of the communities we serve. Rooted in humankindness, our ministry is at the heart of everything we do and can be seen in every patient we touch.
**Pay Range**
$0.32 - 58.46 /hour
We are an equal opportunity/affirmative action employer.

**JOB SUMMARY**
The Supervisor of Clinical Services coordinates all activities of assigned employees in the clinical support for a practice. Works with manager to ensure practice is managed according to established standards. Provides overall day to day leadership and supervision of clinical employees and programs. Responsibilities include a wide variety of supervisory and coordination tasks including many aspects of site clinical services.
**ESSENTIAL FUNCTIONS OF THE ROLE**
Supervises daily activities of clinical staff to ensure efficient operations, including ordering supplies for clinical area and handles duties of Medical Staff as needed.
Organizes work in an efficient and cost-effective manner, ensuring continuity of service. Work includes preparation and assistance with patient examinations, preparation of treatment rooms, collection of medical data, input of information for medical records, routine patient testing, and/or adminstration of routine medications, injections, and vaccinations.
Ensures employees adhere to standards of behavior, corporate policies and practices, and patient satisfaction standards as they relate to both internal and external customers.
Oversees compliance, training and maintaining applicable license and certifications.
Serves as clinical onsite contact for Physicians, Administration and Staff.
Builds teamwork and maintains effective communication with direct reports, peers, other various departments and administration.
Collaborates with leadership and necessary departments to investigate, resolve, and document resolution of patient complaints concerning services provided by practice.
Implements plans with clinic leadership as they apply to the clinic staff supervised. Works with next level leadership to implement changes consistent with clinic operational plans. Routinely provides reports on operational metrics and explains variances against plan.
Oversees activities including interviewing, making hiring recommendations, orienting, evaluating, coaching, team building activities, and if necessary, assisting with disciplinary actions.
Maintains safety of patients, family members, staff and self during all activities.
**KEY SUCCESS FACTORS**
General understanding of health care modalities, therapies, terminology and equipment.
Basic understanding of the revenue cycle and how the work unit fits into the overall scheme.
Professional demeanor and appearance.
Good problem solving skills.
Able to relate to others including patients, employees, coworkers, senior management, vendors and general public.
Demonstrated teaching and mentoring skills preferred.
Able to make tactical decisions around the allocation and direction of the work of supervised employees using established guidelines, policies and procedures.
Able to make effective hiring and termination recommendations.
Able to train, and evaluate performance of supervised staff.
General computer skills, including but not limited to: Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email.
**BENEFITS**
Our competitive benefits package includes the following
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
**QUALIFICATIONS**
- EDUCATION - Associate's or 2 years of work experience above the minimum qualification
- EXPERIENCE - 2 Years of Experience
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Supervisor, Clinical Services (Early Phase Research- Screening)- ICON San Antonio TX
ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
_We are currently seeking a Supervisor, Clinical Services to join our diverse and dynamic team. As a Supervisor, Clinical Services at ICON, you will be responsible for coordinating and overseeing the daily activities of the clinic and of clinic staff. You will ensure that the clinic meets clinical trial requirements in accordance with study protocols, SOP's, and ICH-GCP standards._
Location: 100% on site San Antonio TX
What you will be doing:
+ Implement and manage daily Clinic activities ensuring all procedures are managed in accordance with appropriate regulatory guidelines or industry standards (e.g. GCP, HIPAA, OSHA).
+ Communicate and participate in meetings with the clinic, recruiting, and study management teams as needed to plan for screening, on-study, or outpatient visits.
+ Be knowledgeable of all assigned studies that are planned or being actively recruited/enrolled.
+ Promote an environment where team achievement is regarded and supported by regular coaching, performance measurement and feedback.
+ Facilitate individual professional development of employees within the clinic
+ Provide guidance/insight on aspects of clinical operations as well as contingency planning.
+ Communicate team and individual goals and expectations to ensure direct reports understand their responsibilities.
+ Responsible for managing the performance of staff, including providing input into salaries, as well as nominations for promotion.
+ Building teamwork and improving process and productivity by working within and across functional areas.
+ Be a point of escalation (internal) for resolution of issues and conflicts.
+ Develop positive professional relationships with key internal and external customers and suppliers.
+ To undertake other reasonably related duties as may be assigned from time to time from other Clinic Management, Clinical Study Managers, and/or Principle/Sub Investigators (Sub-PI)
+ Ability to identify and hire strong candidates through the hiring process.
Your profile:
+ Bachelor's Degree preferred
+ 3+ years of experience in clinical research operations, with significant exposure to early phase trials and screening/eligibility work
+ Minimum 1 + year of supervisory or lead experience managing people
+ Prior experience in process improvement / QA projects preferred
+ Demonstrated knowledge of GCP, ICH, FDA, relevant regulatory bodies, and IRB processes
+ Strong skills in protocol review, eligibility assessment, medical/clinical documentation, and source data verification
+ Excellent verbal and written communication skills
+ Ability to work cross functionally
+ Strong organizational and critical thinking skills; capacity to juggle competing priorities and adapt to changing demands in fast-paced environment
**What ICON can offer you:**
Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
+ Various annual leave entitlements
+ A range of health insurance offerings to suit you and your family's needs.
+ Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
+ Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being.
+ Life assurance
+ Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
Visit our careers site ( to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here ( in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here ( to apply