220 Naval Support Activity Mid South jobs in the United States

DGR Systems, a rapidly growing premier technology consulting company, is seeking a Client Manager to join our dynamic sales team. This role will focus on client engagement and business development across the Mid-South region, including Memphis, TN; Jackson, TN; Jackson, MS; Shreveport, LA; Little Rock, AR; and surrounding areas.As part of the sales team, you will be responsible for working with an existing client base, generating leads, executing campaigns, developing net new client relationships, and driving new business. You will be empowered with an unlimited territory and uncapped earning potential. The ideal candidate will be self-motivated with strong ambition, have a fanatically client focused work ethic, prior IT sales experience, and an intense desire to win. This exciting position will maximize your skills and provide opportunities for continued growth and development. Existing knowledge of security solutions and Microsoft licensing a plus.Requirements Candidate must have current experience working in the IT industry. 5 or more years of experience in a professional IT sales environment. Prior inside or outside sales experience in the IT field a must, cyber security sales experience preferred. Knowledge of OEM direct and distribution sources of supply and associated quote to order process. Passion for relationship building, creative problem-solving and strong verbal and written communication skills. High level of enthusiasm, a strong work ethic, and highly self-motivated. Ability to demonstrate resiliency in adverse situations. Aptitude to manage numerous requests and time demands concurrently while maintaining organizational skills and meeting sales goals. Experience with CRMs tools as well as LinkedIn Sales Navigator. Work with a sense of urgency, while multi-tasking and maintaining accuracy. Ability to prioritize sales efforts to maximize close and win ratios. Natural curiosity and a desire to learn, grow and develop sales and technology skillset. Be a team player with a positive attitude. Ability to travel to meet customers and partners in person. Candidate would likely live in or near Memphis, TN and or willing to travel to cover areas in and around these cities: Memphis, TNJackson, TNLittle Rock, ARJackson, MSShreveport, LA Responsibilities Maintain and grow existing client base while prospecting net new clients/logos. Execute on outbound sales campaigns to engage prospective clients, create excitement, articulate the value of IT solutions. Prospect, respond to, and qualify incoming leads. Execute sales strategy and manage the full sales lifecycle from quote and order management to close and client follow-up. Research current and potential customers to identify new leads, understand their business and educate them on the value of working with DGR Systems. Maintain a strong working knowledge of specific OEM solutions (Microsoft, Fortinet, HPE, etc.), registration programs, and pricing strategies. Remain up to date on rebates and incentives, utilizing them to close and win business. Accurately respond to customer requirements within SLA time frames. BenefitsWhy DGR?DGR Systems helps solve the most complex business and operational challenges for their customers. Our team of top-level industry experts takes an innovative and straightforward approach to consulting, design, deployment, and ongoing Assurance Services to meet customer needs.At a glance, DGR Systems was founded in 2009 in Tampa, Florida, and provides full-service solutions in the areas of Modern Workplace (Endpoint Solutions, Collaboration), Security (Identity and Access Management, Zero Trust, Information Protection) Modern Infrastructure and Cloud, and Applications (Collaboration Apps, SQL Reporting, Power Platform). With an impressive depth of experience across the Microsoft technology solution stack combined with our focus on integrating solutions from multiple leading vendors, we help organizations design and execute against their most challenging digital transformations. At DGR Systems, our culture is built around one simple standard: Excellence is our Baseline - and we deliver on that standard with every customer, every day.Core ValuesDGR Systems core values are an essential and enduring tenant of our organization. They are a small set of timeless guiding principles describing who we are, how we treat people and how we run our business.Passion - Love what you do and make it evident through your approach to your work and the attitude you display.Ownership -Be accountable for outcomes. Take initiative to start and move things forward to make something better.Integrity -Do the right thing. Always. Every time. Without exception.Navigation - Find solutions to problems. Evolve, adapt, and embrace change around you for tomorrow will be different than today.Teamwork - Be approachable and engage with the team around you constantly. We win or lose together.Full-Time Team Member BenefitsDGR Systems is committed to the health and welfare of our team members. This commitment involves offering a comprehensive benefits program to help prepare team members and their family for planned as well as unplanned life events.Group Health Care Plans (Medical, Dental & Vision)Company Paid Life Insurance (Basic & AD&D)Company Paid Short Term & Long Term DisabilityCompany Paid Family Leave (Maternity, Paternity)Voluntary Insurance Options (Voluntary Life, Accident Insurance, Critical Illness Insurance)401(k) with Company MatchPaid Time Off (Vacation, Sick & Public Holidays)Certification ReimbursementWork From Home ProgramWellness ResourcesWe are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.

DGR Systems, a rapidly growing premier technology consulting company, is seeking a Client Manager to join our dynamic sales team. This role will focus on client engagement and business development across the Mid-South region, including Memphis, TN; Jackson, TN; Jackson, MS; Shreveport, LA; Little Rock, AR; and surrounding areas.

As part of the sales team, you will be responsible for working with an existing client base, generating leads, executing campaigns, developing net new client relationships, and driving new business. You will be empowered with an unlimited territory and uncapped earning potential.

The ideal candidate will be self-motivated with strong ambition, have a fanatically client focused work ethic, prior IT sales experience, and an intense desire to win. This exciting position will maximize your skills and provide opportunities for continued growth and development. Existing knowledge of security solutions and Microsoft licensing a plus.

DGR Systems, a rapidly growing premier technology consulting company, is seeking a Client Manager to join our dynamic sales team. This role will focus on client engagement and business development across the Mid-South region, including Memphis, TN; Jackson, TN; Jackson, MS; Shreveport, LA; Little Rock, AR; and surrounding areas.

As part of the sales team, you will be responsible for working with an existing client base, generating leads, executing campaigns, developing net new client relationships, and driving new business. You will be empowered with an unlimited territory and uncapped earning potential.

The ideal candidate will be self-motivated with strong ambition, have a fanatically client focused work ethic, prior IT sales experience, and an intense desire to win. This exciting position will maximize your skills and provide opportunities for continued growth and development. Existing knowledge of security solutions and Microsoft licensing a plus.

DGR Systems, a rapidly growing premier technology consulting company, is seeking a Client Manager to join our dynamic sales team. This role will focus on client engagement and business development across the Mid-South region, including Memphis, TN; Jackson, TN; Jackson, MS; Shreveport, LA; Little Rock, AR; and surrounding areas.

As part of the sales team, you will be responsible for working with an existing client base, generating leads, executing campaigns, developing net new client relationships, and driving new business. You will be empowered with an unlimited territory and uncapped earning potential.

The ideal candidate will be self-motivated with strong ambition, have a fanatically client focused work ethic, prior IT sales experience, and an intense desire to win. This exciting position will maximize your skills and provide opportunities for continued growth and development. Existing knowledge of security solutions and Microsoft licensing a plus.

DGR Systems, a rapidly growing premier technology consulting company, is seeking a Client Manager to join our dynamic sales team. This role will focus on client engagement and business development across the Mid-South region, including Memphis, TN; Jackson, TN; Jackson, MS; Shreveport, LA; Little Rock, AR; and surrounding areas.

As part of the sales team, you will be responsible for working with an existing client base, generating leads, executing campaigns, developing net new client relationships, and driving new business. You will be empowered with an unlimited territory and uncapped earning potential.

The ideal candidate will be self-motivated with strong ambition, have a fanatically client focused work ethic, prior IT sales experience, and an intense desire to win. This exciting position will maximize your skills and provide opportunities for continued growth and development. Existing knowledge of security solutions and Microsoft licensing a plus.

As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization whose mission is to develop and operate the best possible software for critical national security enterprise applications. This organization leverages SCRUM and SAFe Agile software development methodologies and strong DevOps practices.

You will be responsible for providing support to application users on a variety of issues. You will identify, research, and resolve technical problems. You will ensure that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved appropriately.

Responsibilities:

1. Provides support to end users on various issues.
2. Identifies, researches, and resolves technical problems.
3. Responds to telephone calls, emails, and personnel requests for technical support.
4. Documents, tracks, and monitors problems to ensure timely resolution.
5. Acts as the first point of contact for troubleshooting hardware/software, PC, and printer problems.
6. Possesses and applies expertise on multiple complex work assignments, which may require originality and innovation.
7. Operates with latitude in developing methodologies and presenting solutions.
8. Contributes to deliverables and performance metrics as applicable.
9. Minimum of 5 years experience recommended; certifications or past work may substitute for experience if experience is less than 5 years.

A typical day involves:

1. Receiving and triaging user-reported issues.
2. Resolving user issues and service desk tickets efficiently, providing step-by-step guidance and support, and coordinating with other groups as needed.
3. Escalating complex issues with detailed descriptions to higher-tier groups.
4. Documenting each interaction.
5. Tracking and managing operational metrics.

Requirements:

• Active Top Secret clearance.
• Minimum of 2 years of experience in evaluation, installation, configuration management, and user support of hardware and software.
• Bachelors degree; in absence of degree, additional years of experience may be substituted.

Preferred:

• Business Analysis and Project Management experience.
• Familiarity with Agile principles.
• AWS Certifications.

Join to apply for the Service Desk Support - Mid role at Amentum

2 months ago Be among the first 25 applicants

Join to apply for the Service Desk Support - Mid role at Amentum

As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization thats mission is to develop and operate the best possible software for critical national security enterprise applications. This organization leverages SCRUM and SAFE Agile software development methodology and strong Dev Ops practices.

You will be responsible providing support to application users on a variety of issues. You will identify, research and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved appropriately.

This position is contingent upon award

Responsibilities:

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email, and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved appropriately. These personnel serve as the first point of contact or troubleshooting hardware/software PC and printer problems.

Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics where applicable. Minimum of 5 years experience recommended. In absence of years of experience, certifications or past work may be used to show the level of experience needed to perform at this level.

A typical day in the life on this program involves:

• Receive and triage user-reported issues
• Resolve user issues and service desk tickets efficiently by offering step-by-step guidance and support and coordinate with other groups as appropriate
• Escalate complex issues with detailed description of issues to higher-tier groups
• Document each interaction
• Track and manage operational metrics
  
  

• Active Top Secret clearance
• Minimum of 2 years of experience in the evaluation, installation, configuration management, and user support of hardware and software
• Education: Bachelors degree
• In absence of degree, additional years of experience may be substituted for educational requirements
  

• Business Analysis and Project Management:
• Agile Principles
• AWS Certifications
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology
• Industries Defense and Space Manufacturing

Referrals increase your chances of interviewing at Amentum by 2x

Get notified about new Service Desk Specialist jobs in Washington, DC .

Bethesda, MD $58,400.00-$2,700.00 1 week ago

Washington, DC 65,000.00- 80,000.00 1 month ago

Columbia, MD 42,000.00- 56,000.00 1 month ago

Arlington, VA 49,000.00- 50,000.00 1 month ago

Washington, DC 70,000.00- 75,000.00 3 weeks ago

Bethesda, MD 65,000.00- 80,000.00 2 weeks ago

Springfield, VA 55,000.00- 60,000.00 4 days ago

Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the best possible software for critical national security enterprise applications. This organization leverages SCRUM and SAFE Agile software development methodology and strong Dev Ops practices. You will be responsible providing support to application users on a variety of issues. You will identify, research and resolve technical problems. You will ensure that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved appropriately.

Responsibilities:

• Provides support to end users on a variety of issues.
• Identifies, researches, and resolves technical problems.
• Responds to telephone calls, email, and personnel requests for technical support.
• Documents, tracks, and monitors the problem to ensure a timely resolution.
• Ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved appropriately.
• These personnel serve as the first point of contact or troubleshooting hardware/software PC and printer problems.
• Possesses and applies expertise on multiple complex work assignments.
• Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks.
• Operates with appreciable latitude in developing methodology and presenting solutions to problems.
• Contributes to deliverables and performance metrics where applicable.

Minimum of 5 years' experience recommended. In absence of years of experience, certifications or past work may be used to show the level of experience needed to perform at this level. A typical day in the life on this program involves:

• Receive and triage user-reported issues
• Resolve user issues and service desk tickets efficiently by offering step-by-step guidance and support and coordinate with other groups as appropriate
• Escalate complex issues with detailed description of issues to higher-tier groups
• Document each interaction
• Track and manage operational metrics

Requirements:

• Active Top Secret with SCI Eligibility
• Minimum of 2 years of experience in the evaluation, installation, configuration management, and user support of hardware and software
• Education: Bachelor's degree
• In absence of degree, additional years of experience may be substituted for educational requirements

Clearance Required: Top Secret with SCI Eligibility

Minimum Education: Bachelor's degree

Minimum Years of Experience: Minimum of 2 years of experience in the evaluation, installation, configuration management, and user support of hardware and software

Preferred:

• AWS Certifications

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email, and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a t Service Desk, Support, Technical Support, Technology, Experience