Senior Technical Support Engineer, Network Infrastructure

23451 Virginia Beach, Virginia $85000 Annually WhatJobs

Posted 22 days ago

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Job Description

full-time
Our client is seeking a highly skilled Senior Technical Support Engineer specializing in Network Infrastructure to join their dynamic team in Virginia Beach, Virginia, US . This hybrid role is critical for providing advanced technical assistance, troubleshooting complex network issues, and ensuring the optimal performance and availability of our client's network systems. The ideal candidate will possess deep expertise in network protocols, hardware, and software, coupled with exceptional problem-solving and customer service skills.

Responsibilities include diagnosing and resolving high-level technical issues reported by users and internal teams, often involving complex network configurations, routing, switching, and security. You will be responsible for documenting technical solutions, creating knowledge base articles, and providing training to junior support staff. This role requires proactive monitoring of network performance, identifying potential bottlenecks or failures, and implementing preventive measures. You will collaborate with engineering and operations teams to escalate issues, drive root cause analysis, and implement permanent fixes.

The Senior Technical Support Engineer will also contribute to the evaluation and implementation of new network technologies and solutions. A strong understanding of ITIL best practices and change management processes is essential. Excellent communication skills are paramount, as you will be interacting with end-users, technical peers, and management, explaining complex technical issues in a clear and concise manner. This position offers the opportunity to work with cutting-edge technology in a supportive team environment. Our client offers a competitive salary, comprehensive benefits, and a pathway for professional development in a growing organization. This hybrid position requires regular on-site presence for critical team collaboration and hands-on support.
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SURTASS Field Support Team (FST) Network Specialist

23452 Virginia Beach, Virginia V2X

Posted 2 days ago

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Job Description

Overview
This position description is subject to change at any time as needed to meet the requirements of the program or company.
Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.
As we continue to grow, V2X intends to welcome the Surveillance Towed Array Sensor System (SURTASS) Operations and Maintenance (O&M) Technician Crewmembers and Field Support Team (FST) program to our extensive portfolio of similar Operations and Maintenance / Sustainment (O&M/S) programs. We offer growth opportunities, significant experience caring for personnel deployed in austere environments, and the operational advantage of 24/7 reach back support to technical SMEs, engineers, maintenance technicians, and operators on our other programs. A few of these programs include:
+ Fleet Systems Engineer Team (FSET) program located in key ports around the world, delivering support to the US Navy on complex C4ISR systems;
+ Mobile Sensors (COBRA KING) Radar and Communication O&M/S program, on which we have 25 years of service supporting several vessels which today includes the United States Naval Ship (USNS) Howard O. Lorenzen;
+ COBRA DANE Radar O&M/S program at Eareckson Air Station on Shemya Island, Alaska, which V2X has operated and maintained for over 50 years;
+ The Hughes Air Defense Radar (HADR) Sustainment program that includes SME and Depot support of two radars located in Taiwan;
+ Naval Computer and Telecommunications Area Master Station, Pacific (NCTAMS PAC) program and their efforts in facilitating key communication requirements from Hawaii and Australia; and
+ Japanese - Auxiliary Oceanographic Surveillance (J-AOS), on which we have a long history of providing key Field Support.
The SURTASS program provides an on-demand, mobile, and active / passive maritime surveillance capability in support of Joint and Naval Task Force commanders via towed acoustic sensor systems. The ships and installed SURTASS mission equipment are designed for extended duration deployment and independent operations in remote geographic areas; self-sufficiency in operations and maintenance is an important mission objective. It is intended that operations and maintenance be performed on board vessels and in depot maintenance facilities with the objective of maximizing operational readiness.
In performance of this mission, V2X is seeking an experienced Field Support Team (FST) Network Specialist to work at the Integrated Undersea Surveillance System (IUSS) Operations Support Center (IOSC) on Joint Expeditionary Base Little Creek - Fort Story, VA (JEBLCFS) 40-hours per week.
This position is contingent upon successful contract award to V2X.
#clearance
Responsibilities
Major Job Activities:
As a FST Network Specialist of the SURTASS Operation Center (SOC) and the SURTASS team, you will be responsible for the following:
+ Provide operation, maintenance, troubleshooting, and repair support to all C4I systems and networks onboard SURTASS Vessels.
+ Utilize the WILD trouble ticket application to log all maintenance trouble tickets for action in the JSN / WKRQ log. This shall include all applicable labor, external technical assistance, parts and time expended.
+ Submit and/or verify trouble tickets are submitted to external command, as required, and actively working to resolve open trouble tickets.
+ Generate reports for SURTASS mission systems status as directed by the Government
+ Provide technical assistance to mission systems to troubleshoot, repair, test, and return to service.
+ Conduct all tenets of In-Service Engineering Agent (ISEA) responsibilities in accordance with SPAWARINST 5400 (series) and intermediate and depot level maintenance on mission systems and support handling equipment.
+ Conduct refresher training (REFTRA) in accordance with the established requirements.
+ Review of Engineering Change Proposals (ECPs), Engineering Changes (ECs), and Requests for Variance (RFV), and develop schedules for implementation.
+ Utilize the WILD trouble ticket application to log all maintenance trouble tickets for action in the Job Sequence Number (JSN) / Military Sealift Command (MSC) Work Request (WKRQ) log.
+ Review of technical manuals, publications, and maintenance procedures, and provide recommended revisions to the Government.
+ Identify and report system / software design problems and deficiencies for mission systems.
+ Provide on-the-job training (OJT) technical training and document training in accordance with the established requirements.
+ Support to Physical Configuration Audits (PCAs), Functional Configuration Audits (FCAs), In Process Reviews (IPRs), and Integrated Logistics Overhauls (ILOs).
+ Perform Reliability, Maintainability, and Availability (RM&A) analysis of mission system.
+ Support and perform configuration management services for the SURTASS mission systems.
+ Update and maintain Technical Data Packages (TDP) for mission systems.
+ Perform exterior maintenance and preservation on modular mission systems.
+ Participate in inspections; Material Assessment and Readiness Testing (SMART) inspections.
Qualifications
Required Qualifications:
+ Security+ Continuing Education (CE) or Cisco Security.
+ Cisco Certified Network Associate (CCNA) certification or equivalent.
+ Operating System certifications for:
+ Configuring Windows )
+ Configuring Windows Server )
+ Administering Windows Server )
+ LINUX, UNIX, or equivalent
+ Database Management
+ In possession of, and able to maintain a valid United States driver's license.
+ Able to communicate effectively both orally and in writing.
+ Demonstrate ability to perform assigned taskings.
+ In possession of, and able to maintain a valid U.S. passport.
+ Successfully pass a pre-employment drug screening.
+ The ability to obtain and maintain company provided travel charge cards.
+ Ability to conduct short-term deployments / travel as required .
Security Clearance Requirement:
+ An active Department of Defense Secret level clearance is required.
Desired Qualifications:
+ Associate's Degree in Computer Science or Information Systems Technology, or four (4) years of relevant field experience.
+ DoD 8570 Information Assurance Technical (IAT) Level III certification.
+ Eight years of practical hands-on experience in the maintenance, troubleshooting, and repair of data networks, digital computers, microprocessors, cloud computing environments, and distributed data systems.
+ Demonstrated experience in Radio Frequency (RF) solutions, network security, Quality of Service (QOS), and Voice over Internet Protocol (VOIP) for current and future shipboard networking systems required.
+ Must be able to troubleshoot network connectivity issues, repair hardware, and perform daily tasks such as status reports, asset tracking, and generating / resolving trouble tickets.
+ Demonstrated experience with updating systems, including operating systems, networking and storage templates, server design, storage allocation, and virtualization.
+ Must be able to stage, image, and deploy laptop and desktop machines, as well as migrate data.
+ Demonstrated experience in developing network automation solutions and experience with new network technologies including voice, automation, and other network technologies.
+ Five years of combined experience in the management, administration, maintenance, and repair of UNIX / LINUX and Windows-based computer networks, including:
+ ISNS, CANES, ADNS, CENTRIXS, and/or SCI Navy systems (or equivalent type network).
+ Windows-based network management and administration.
+ Cisco routing and switching, and server and router configuration and management.
+ UNIX / LINUX based processing systems management.
+ Application of system and network security using standardized tools and techniques.
+ Other networking tools, software, and appliances.
Benefits:
As an eligible V2X employee, you have the flexibility to choose from a wide variety of benefits that offer you and your family important health and financial protection. Benefits elections are made by employees at the time of hire (or as they become eligible), and during the annual Open Enrollment period. Benefits include:
+ Medical, Dental, and Vision
+ 401K Retirement Plan
+ Paid Holidays, which can be deferred if deployed / on missions.
+ Floating Holidays.
+ Receive training, priority advancement, and/or consideration for other V2X portfolio programs such as those identified above based on individual qualifications .
+ Deployment, Training and Mission Compensation Incentives / Bonuses.
Notice to Applicants:
To ensure V2X is prepared to start work immediately upon a contingent contract award o/a June 2026, V2X will be interviewing and selecting all program position candidates NLT 28 November 2025. While all interviews with applicants will remain confidential, the candidate selected for the position will receive a signed commitment letter based on a contingent contract award that also includes a confidentiality agreement. V2X will not disclose their selection to any third parties other than the appropriate U.S. Government party making the contract award decision.
At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.
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SURTASS Field Support Team (FST) Network Lead

23452 Virginia Beach, Virginia V2X

Posted 2 days ago

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Job Description

Overview
This position description is subject to change at any time as needed to meet the requirements of the program or company.
Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.
As we continue to grow, V2X intends to welcome the Surveillance Towed Array Sensor System (SURTASS) Operations and Maintenance (O&M) Technician Crewmembers and Field Support Team (FST) program to our extensive portfolio of similar Operations and Maintenance / Sustainment (O&M/S) programs. We offer growth opportunities, significant experience caring for personnel deployed in austere environments, and the operational advantage of 24/7 reach back support to technical SMEs, engineers, maintenance technicians, and operators on our other programs. A few of these programs include:
+ Fleet Systems Engineer Team (FSET) program located in key ports around the world, delivering support to the US Navy on complex C4ISR systems;
+ Mobile Sensors (COBRA KING) Radar and Communication O&M/S program, on which we have 25 years of service supporting several vessels which today includes the United States Naval Ship (USNS) Howard O. Lorenzen;
+ COBRA DANE Radar O&M/S program at Eareckson Air Station on Shemya Island, Alaska, which V2X has operated and maintained for over 50 years;
+ The Hughes Air Defense Radar (HADR) Sustainment program that includes SME and Depot support of two radars located in Taiwan;
+ Naval Computer and Telecommunications Area Master Station, Pacific (NCTAMS PAC) program and their efforts in facilitating key communication requirements from Hawaii and Australia; and
+ Japanese - Auxiliary Oceanographic Surveillance (J-AOS), on which we have a long history of providing key Field Support.
The SURTASS program provides an on-demand, mobile, and active / passive maritime surveillance capability in support of Joint and Naval Task Force commanders via towed acoustic sensor systems. The ships and installed SURTASS mission equipment are designed for extended duration deployment and independent operations in remote geographic areas; self-sufficiency in operations and maintenance is an important mission objective. It is intended that operations and maintenance be performed on board vessels and in depot maintenance facilities with the objective of maximizing operational readiness.
In performance of this mission, V2X is seeking an experienced Field Support Team (FST) Network Lead to work at the Integrated Undersea Surveillance System (IUSS) Operations Support Center (IOSC) on Joint Expeditionary Base Little Creek - Fort Story, VA (JEBLCFS) 40-hours per week.
This position is contingent upon successful contract award to V2X.
#clearance
Responsibilities
Major Job Activities:
As a FST Network Lead of the SURTASS Operation Center (SOC) and the SURTASS team, you will be responsible for the following:
+ Lead FST teams in providing operation, maintenance, troubleshooting, and repair support to all C4I systems and networks onboard SURTASS vessels.
+ Utilize the WILD trouble ticket application to log all maintenance trouble tickets for action in the JSN / WKRQ log. This shall include all applicable labor, external technical assistance, parts, and time expended.
+ Submit, track, and/or verify trouble tickets are submitted to external commands, as required, and actively working to resolve open trouble tickets.
+ Generate reports for SURTASS mission systems status as directed by the Government
+ Provide technical assistance to mission systems to troubleshoot, repair, test, and return to service.
+ Conduct all tenets of In-Service Engineering Agent (ISEA) responsibilities in accordance with SPAWARINST 5400 (series) and intermediate and depot level maintenance on mission systems and support handling equipment.
+ Conduct refresher training (REFTRA) in accordance with the established requirements.
+ Review of Engineering Change Proposals (ECPs), Engineering Changes (ECs), and Requests for Variance (RFV), and develop schedules for implementation.
+ Utilize the WILD trouble ticket application to log all maintenance trouble tickets for action in the Job Sequence Number (JSN) / Military Sealift Command (MSC) Work Request (WKRQ) log.
+ Review of technical manuals, publications, and maintenance procedures, and provide recommended revisions to the Government.
+ Identify and report system / software design problems and deficiencies for mission systems.
+ Provide on-the-job training (OJT) technical training and document training in accordance with the established requirements.
+ Support to Physical Configuration Audits (PCAs), Functional Configuration Audits (FCAs), In Process Reviews (IPRs), and Integrated Logistics Overhauls (ILOs).
+ Perform Reliability, Maintainability, and Availability (RM&A) analysis of mission system.
+ Support and perform configuration management services for the SURTASS mission systems.
+ Update and maintain Technical Data Packages (TDP) for mission systems.
+ Perform exterior maintenance and preservation on modular mission systems.
+ Participate in inspections; Material Assessment and Readiness Testing (SMART) inspections.
Qualifications
Required Qualifications:
+ Certified Internet Systems Security Professional (CISSP).
+ Cisco Certified Network Professional (CCNP) or equivalent professional networking certification.
+ Operating System certifications for:
+ Configuring Windows )
+ Configuring Windows Server )
+ Administering Windows Server )
+ LINUX, UNIX, or equivalent
+ Database Management
+ In possession of, and able to maintain a valid United States driver's license.
+ Able to communicate effectively both orally and in writing.
+ Demonstrate ability to perform assigned taskings.
+ In possession of, and able to maintain a valid U.S. passport.
+ Successfully pass a pre-employment drug screening.
+ The ability to obtain and maintain company provided travel charge cards.
+ Ability to conduct short-term deployments / travel as required .
Security Clearance Requirement:
+ An active Department of Defense Secret level clearance is required.
Desired Qualifications:
+ Bachelor's Degree in Computer Science or Information Systems Technology, or 10 years of relevant field experience.
+ DoD 8570 Information Assurance Technical (IAT) Level III certification.
+ Ten years of practical hands-on experience in the maintenance, troubleshooting, and repair of multi security enclave large Internet Protocol (IP) data networks, digital computers, microprocessors, cloud computing environments, and distributed data systems.
+ Demonstrated experience in network routing, switching, and security over Radio Frequency (RF) solutions; and applying and validating network security, Quality of Service (QOS), and Voice over Internet Protocol (VOIP) for current and future shipboard networking systems.
+ Must be able to troubleshoot network connectivity issues, repair hardware, and perform daily tasks such as status reports, asset tracking, and generating / resolving trouble tickets.
+ Demonstrated experience with updating system baselines to include software and security, including operating systems, networking and storage templates, server design, storage allocation, virtualization, tracking results, providing feedback, and completion reports.
+ Must be able to organize and lead teams to stage, image, and deploy laptop and desktop machines, as well as migrating data.
+ Demonstrated experience in developing network automation solutions and experience with new network technologies including voice, automation, and other network technologies.
+ Ten years of combined experience in the management, administration, maintenance, and repair of UNIX / LINUX and Windows-based computer networks, including:
+ ISNS, CANES, ADNS, CENTRIXS, and/or SCI Navy systems (or equivalent type network).
+ Windows-based network management and administration.
+ Cisco routing and switching, and server and router configuration and management.
+ UNIX / LINUX-based processing systems management.
+ Application of system and network security using standardized tools and techniques.
+ Other networking tools, software, and appliances.
Benefits:
As an eligible V2X employee, you have the flexibility to choose from a wide variety of benefits that offer you and your family important health and financial protection. Benefits elections are made by employees at the time of hire (or as they become eligible), and during the annual Open Enrollment period. Benefits include:
+ Medical, Dental, and Vision
+ 401K Retirement Plan
+ Paid Holidays, which can be deferred if deployed / on missions.
+ Floating Holidays.
+ Receive training, priority advancement, and/or consideration for other V2X portfolio programs such as those identified above based on individual qualifications .
+ Deployment, Training and Mission Compensation Incentives / Bonuses.
Notice to Applicants:
To ensure V2X is prepared to start work immediately upon a contingent contract award o/a June 2026, V2X will be interviewing and selecting all program position candidates NLT 28 November 2025. While all interviews with applicants will remain confidential, the candidate selected for the position will receive a signed commitment letter based on a contingent contract award that also includes a confidentiality agreement. V2X will not disclose their selection to any third parties other than the appropriate U.S. Government party making the contract award decision.
At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.
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SURTASS Field Support Team (FST) Network Lead, VA Beach, VA

23452 Virginia Beach, Virginia Serco

Posted 16 days ago

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Job Description

**Position Description**
Are you a **FST Network Lead** looking for a challenging and rewarding position that leverages your technical experience with integrated ship systems and high-profile problem solving?
Join the Serco team of highly skilled peers as a **FST Network Lead** providing engineering and logistics support including dockside and at-sea troubleshooting and repair of C4I systems and equipment for the Surveillance Towed Array Sensor System (SURTASS) on the Auxiliary Ocean Surveillance (T-AGOS) class.
This position is a Full-Time member of the FST located in Virginia Beach, VA, and reports to the FST manager.
**In this role you will:**
+ Lead FST teams in providing operation, maintenance, troubleshooting, and repair support to all C4I systems and networks onboard SURTASS vessels.
+ Utilize the WILD trouble ticket application to log all maintenance trouble tickets for action in the JSN/WKRQ log.
+ Submit, track, and/or verify trouble tickets are submitted to external commands, as required, and actively working to resolve open trouble tickets.
+ Generate reports for SURTASS mission systems status as directed by the Government.
+ Provide technical assistance to SURTASS mission systems to troubleshoot, repair, test, and return to service.
+ Conduct all tenets of In-Service Engineering Agent (ISEA) responsibilities in accordance with SPAWARINST 5400 (series) and intermediate and depot level maintenance on SURTASS mission systems and support handling equipment.
+ Conduct refresher training (REFTRA) in accordance with contract/Navy requirements.
+ Review Engineering Change Proposals (ECPs), Engineering Changes (ECs), and Requests for Variance (RFV), and develop schedules for implementation.
+ Utilize the WILD trouble ticket application to log all maintenance trouble tickets for action in the Job Sequence Number (JSN)/Military Sealift Command (MSC) Work Request (WKRQ) log.
+ Review technical manuals, publications, and maintenance procedures, and provide recommended revisions to the Government.
+ Identify and report system/software design problems and deficiencies for mission systems.
+ Provide on-the-job training (OJT) and technical training to O&M Technician Crewmembers and document training in accordance with contract/Navy requirements.
+ Support Physical Configuration Audits (PCAs), Functional Configuration Audits (FCAs), In Process Reviews (IPRs), and Integrated Logistics Overhauls (ILOs).
+ Perform Reliability, Maintainability, and Availability (RM&A) analysis of mission system equipment. Provide data in support of the Failure Reporting, Analysis, and Corrective Action System (FRACAS).
+ Perform and support configuration management for the mission system(s).
+ Maintain and update Technical Data Packages (TDP) for the mission system(s)
+ Perform exterior maintenance and preservation on modular mission systems.
+ Participate in inspections, Material Assessment and Readiness Testing (SMART) inspections.
+ Other duties may be assigned.
**Qualifications**
**To be successful in this role, you will have:**
+ An Active or Current DoD Security Clearance: minimum Secret with the ability to be upgraded to TS/SCI.
+ US citizenship, in possession of a valid driver's license, and a valid passport
+ Passed a pre-employment drug screening.
+ BS in Electrical, Information Systems, or Computer Engineering with 3 years experience, AS in Computer Science or Information systems and 5 years experience, or a High School/GED, Navy C School, or Trade School, with 7 years direct experience in C4I ship systems, electronics, and networks. Additional years of experience may be substituted in lieu of a degree.
+ LINUX, UNIX, Windows (or equivalent) unclassified and classified network and computer configuration and administration certification(s)
+ Experience with closed cloud computing environments including, but not limited to Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS)
+ Security+ (or equivalent) certification(s), related to 8140/8570 IT DoD baseline certification requirement.
+ Independent initiative-taker experience in ship systems installations, upgrades, and repair activities. Experienced in supporting Mission Readiness Availabilities/ Mission Readiness Reviews.
+ Previous SURTASS experience includes experience in maintenance, and providing troubleshooting and repair of communications, navigation, and sonar surveillance systems.
**Additional desired experience and skills:**
+ Knowledge of and experience with multiple types of array systems including active and passive
+ Navy operations, troubleshooting, repair, and maintenance experience with secure networks, and sonar, navigation, and communications systems.
+ DoD 8570 IAT Level III certification, 8140/8570 IT DoD baseline certification requirement
+ Be able to travel 50% of the time.
**Prior Formal Navy Training/Education/Schooling for FSTs missions:**
+ RDC C-School
+ IT C-School
+ SURTASS FST School
Military Veterans and Spouses are encouraged to apply!
**Former military, Navy experience is preferred.**
**Some of these position are located in Yokohama, Japan!**
**Although operations are based in Norfolk Virginia, SURTASS routinely operates from ports in Glasgow Scotland, Rota Spain, Japan, Pearl Harbor Hawaii, Port Hueneme California, and many other ports of opportunity to include Yokohama Japan and Kure Japan (15 miles from the city of Hiroshima) Please provide your preferred work location in order of preference.**
Prior Experience as a Field Technician, Field Engineer, Deployment Technician, Sonar Technician , Sonar Tech, Sonar Operator, Underwater Acoustics Technician, Acoustic Sensor Technician , Acoustics Specialist, Array Handling Technician, Towed Array Operator, Field Technician, Field Engineer, Deployment Technician, test technician, Crew Member Technician, Crew Tech, Marine Systems Technician, Undersea Systems Technician, Subsea Technician, Ocean Systems Technician, Naval Acoustic Technician, ASW Technician, Acoustic Engineer, Sensor Technician, Marine Acoustic Operator, Acoustic Array Operator, Electro-Mechanical Technician, Instrumentation Technician, Marine Technician, Hydroacoustic Technician, Underwater Systems Technician,
Network Systems Electrician, Network Systems Administrator, Network Systems Engineer with a direct experience in C4I ship systems, electronics, and networks
Some of these position are located in Yokohama, Japan!
**Benefits:**
+ Relocation assistance may be available.
If you are ready to lead a world class global support team, then submit your application now for immediate consideration. It only takes a few minutes and could change your career!
Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates for the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process.
In compliance with state and local laws regarding pay transparency, the salary range for this role is $80,000 to $190,000.00; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.
Benefits:
Visit the following link for more information about how Serco supports our Veterans contract is scheduled to be awarded later this year, so apply now to meet your future mission and team-mates.
Apply today to discover your place in our world!
**Company Overview**
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: .If you require an accommodation with the application process please email: or call the HR Service Desk at , option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see ourApplicant Privacy Policy and Notice ( .
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email .
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Click here to apply now ( to Serco?**
Join our Talent Community! ( _70796_
**Recruiting Location : Location** _US-VA-Virginia Beach_
**Category** _Navy_
**Position Type** _Full-Time_
**Security Clearance** _Secret_
**Telework** _Yes - May Consider Occasional/Part Time Teleworking for this position_
**Campaign** _LPNavy_
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Network Engineer

23451 Virginia Beach, Virginia $110000 Annually WhatJobs

Posted 11 days ago

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Job Description

full-time
Our client, a leading telecommunications provider in **Virginia Beach, Virginia, US**, is seeking a highly skilled and experienced Network Engineer to join their advanced technical team. This role is critical for the design, implementation, maintenance, and optimization of our robust network infrastructure. The ideal candidate will possess a deep understanding of networking protocols, hardware, and software, with a proven ability to troubleshoot complex network issues and ensure high availability and performance. This position offers the opportunity to work with state-of-the-art technology and contribute to the seamless delivery of telecommunication services.

Key Responsibilities:
  • Design, deploy, and maintain network infrastructure, including routers, switches, firewalls, and VPNs.
  • Monitor network performance and identify potential bottlenecks or issues, implementing solutions to ensure optimal performance and uptime.
  • Troubleshoot and resolve complex network connectivity and performance problems across various environments.
  • Develop and implement network security measures to protect against unauthorized access and cyber threats.
  • Plan and execute network upgrades and migrations with minimal disruption to services.
  • Create and maintain comprehensive network documentation, including diagrams, configurations, and procedures.
  • Collaborate with cross-functional teams, including IT, engineering, and customer support, to address network-related requirements.
  • Stay current with emerging network technologies and industry best practices.
  • Manage network capacity planning and recommend hardware and software upgrades.
  • Ensure adherence to company policies and industry standards for network management and security.

Required Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, or a related field.
  • Minimum of 5 years of experience in network engineering, design, and administration.
  • In-depth knowledge of TCP/IP, routing protocols (e.g., BGP, OSPF), and network switching technologies.
  • Hands-on experience with Cisco, Juniper, or other major network equipment vendors.
  • Proficiency in network security principles, firewalls, and VPNs.
  • Experience with network monitoring tools and performance analysis.
  • Strong troubleshooting and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Relevant certifications such as CCNA, CCNP, or equivalent are highly desirable.
  • Ability to work effectively in a hybrid work environment, balancing remote and on-site collaboration.

This role offers a competitive salary, comprehensive benefits, and significant opportunities for professional growth within the telecommunications industry.
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Network Engineer Mid

23452 Virginia Beach, Virginia Insight Global

Posted 9 days ago

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Job Description

Job Description
Insight Global is looking for a Network Engineer that includes updating hardware required for maintenance of cloud, network, and telecommunication and any connectivity issues that could crop up, detecting system and application issues, and ensuring the smooth flow of data and voice throughout the organization. This position is remote but the network engineer must be willing to o onsite when needed.
Compensation: $50/hr to $62/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and Requirements
- BLD - Bachelor's Level Degree
- Experience in lieu of Bachelor's Degree
- 3+ years of relevant experience with a degree
- 5+ years of relevant experience without a degree
- Cisco CCNA certification level (active or expired)
- There will be a lab test where they will have to perform layer2 and layer3 functions as well as have basic nexus switching knowledge to pass.
- Must have solid BGP routing experience as well as solid Cisco switch experience both nexus and catalyst required.
- Basic Nexus switching knowledge
- Must be willing to obtain a flu vaccine
- Must be willing to be on a rotation on call shift
- Requires the ability to go on-site to perform troubleshooting, installation, repair and replacement of physical networking equipment
- Valid Drivers License - Ability to operate a motor vehicle and drive distances of greater than 100 miles/3 - 4 hours as required * Cisco/Fortinet Firewall experience
* Cisco Wireless and Juniper Mist Wireless experience
* Juniper Router configuration experience
* Cisco ISE experience (2.x/3.x)
CCNP
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Telecommunications Network Engineer

23451 Virginia Beach, Virginia $95000 Annually WhatJobs

Posted 5 days ago

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Job Description

full-time
Our client is looking for a skilled Telecommunications Network Engineer to join their growing team in Virginia Beach, Virginia, US . This role involves the design, implementation, and maintenance of robust telecommunications networks. The ideal candidate will have a deep understanding of network protocols, hardware, and software, ensuring high availability and performance. You will be instrumental in troubleshooting complex network issues, optimizing network capacity, and implementing new technologies to support our evolving business needs.

Key Responsibilities:
  • Design, deploy, and manage telecommunications network infrastructure, including routers, switches, firewalls, and voice systems.
  • Monitor network performance and availability, identify bottlenecks, and implement solutions to improve efficiency.
  • Perform regular network maintenance, upgrades, and patches to ensure security and stability.
  • Troubleshoot and resolve network-related incidents and problems in a timely manner.
  • Collaborate with vendors and service providers to procure and implement new network technologies.
  • Develop and maintain network documentation, including diagrams, configurations, and procedures.
  • Ensure network security policies and procedures are implemented and enforced.
  • Conduct capacity planning and recommend network upgrades to meet future demands.
  • Provide technical support and guidance to junior network staff.
  • Stay current with industry trends and emerging technologies in telecommunications.

Qualifications:
  • Bachelor's degree in Computer Science, Electrical Engineering, Telecommunications, or a related field.
  • Minimum of 4 years of experience in telecommunications network engineering.
  • Proficiency with networking protocols such as TCP/IP, BGP, OSPF, MPLS, and VoIP.
  • Experience with network hardware from major vendors (e.g., Cisco, Juniper, Nokia).
  • Strong understanding of network security principles and best practices.
  • Experience with network monitoring tools (e.g., SolarWinds, PRTG).
  • Excellent analytical, problem-solving, and troubleshooting skills.
  • Strong communication and collaboration abilities.
  • Relevant certifications (e.g., CCNA, CCNP, JNCIA) are a plus.
  • Ability to work effectively under pressure and manage multiple priorities.

This position is based in our Virginia Beach, Virginia, US office and requires on-site presence for hands-on network management and support.
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Senior Network Engineer

23451 Virginia Beach, Virginia $130000 Annually WhatJobs

Posted 7 days ago

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full-time
Our client, a leader in the telecommunications industry, is seeking a highly experienced and innovative Senior Network Engineer to join their fully remote team. This position is crucial for designing, implementing, and maintaining robust, scalable, and secure network infrastructure that supports critical telecommunications services. The ideal candidate will possess extensive knowledge of networking protocols, hardware, software, and security best practices. You will be responsible for troubleshooting complex network issues, optimizing network performance, planning network upgrades, and ensuring the highest levels of network availability and reliability.

Key Responsibilities:
  • Design, configure, and deploy complex enterprise network solutions, including routers, switches, firewalls, and wireless access points.
  • Monitor network performance and troubleshoot network-related issues, ensuring optimal uptime and user satisfaction.
  • Implement and maintain network security measures, including intrusion detection/prevention systems, VPNs, and access controls.
  • Develop and execute network upgrade and expansion plans, ensuring minimal disruption to services.
  • Collaborate with cross-functional teams to integrate network solutions with other IT systems and applications.
  • Create and maintain comprehensive network documentation, including diagrams, configurations, and procedures.
  • Provide technical leadership and mentorship to junior network engineers.
  • Stay current with emerging network technologies and industry best practices.
  • Participate in on-call rotation to provide 24/7 support for critical network issues.
  • Manage vendor relationships and evaluate new networking technologies and solutions.
Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a related field; Master's degree preferred.
  • Minimum of 7 years of experience in network engineering, with a strong focus on design, implementation, and support of large-scale networks.
  • In-depth knowledge of TCP/IP, routing protocols (BGP, OSPF), switching technologies, and WAN/LAN environments.
  • Experience with network security principles and tools (firewalls, VPNs, IDS/IPS).
  • Hands-on experience with enterprise-level networking hardware from vendors like Cisco, Juniper, or Arista.
  • Proficiency in network monitoring and troubleshooting tools.
  • Relevant industry certifications such as CCIE, CCNP, JNCIE, or CISSP are highly desirable.
  • Excellent analytical, problem-solving, and critical thinking skills.
  • Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical stakeholders.
  • Proven ability to manage multiple projects simultaneously in a remote environment.
This fully remote role offers an exceptional opportunity to shape the future of telecommunications networks from anywhere in the US.
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Senior Network Engineer

23451 Virginia Beach, Virginia $110000 Annually WhatJobs

Posted 19 days ago

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Job Description

full-time
Our client, a rapidly expanding telecommunications company, is looking for a highly skilled and experienced Senior Network Engineer to join their core infrastructure team based in Virginia Beach, Virginia, US . This is a critical hands-on role that will involve designing, implementing, and maintaining robust and scalable network solutions for our cutting-edge services. The successful candidate will be instrumental in ensuring the reliability, performance, and security of our extensive network infrastructure. If you are passionate about advanced networking technologies and thrive in a challenging, fast-paced environment, this is the opportunity for you.

Responsibilities:
  • Design, deploy, and manage complex enterprise-level networks, including routing, switching, firewalls, and VPNs.
  • Monitor network performance, troubleshoot issues, and implement solutions to optimize efficiency and minimize downtime.
  • Develop and maintain network documentation, including diagrams, configurations, and standard operating procedures.
  • Collaborate with cross-functional teams to integrate network solutions with other IT systems and services.
  • Lead network security initiatives, including vulnerability assessments, penetration testing, and implementing security best practices.
  • Plan and execute network upgrades and enhancements to support future growth and technological advancements.
  • Provide technical leadership and mentorship to junior network engineers.
  • Stay current with emerging networking technologies and trends, evaluating their potential application within the company.
  • Participate in on-call rotation to provide 24/7 support for critical network incidents.
  • Ensure compliance with industry standards and regulatory requirements.
  • Manage relationships with network hardware and software vendors.
  • Develop and implement network disaster recovery and business continuity plans.
  • Conduct capacity planning to ensure the network can meet current and future demands.
Qualifications:
  • Bachelor's degree in Computer Science, Engineering, or a related field. Master's degree is a plus.
  • Minimum of 7 years of experience in network engineering, with a focus on design, implementation, and management.
  • Expert-level knowledge of BGP, OSPF, MPLS, VLANs, and other routing/switching protocols.
  • Hands-on experience with Cisco, Juniper, or similar enterprise-grade network equipment.
  • Proficiency in network security technologies, including firewalls (e.g., Palo Alto, Fortinet), IDS/IPS, and VPNs.
  • Experience with network monitoring tools (e.g., SolarWinds, Nagios) and performance analysis.
  • Strong understanding of TCP/IP, DNS, DHCP, and other network services.
  • Relevant industry certifications such as CCIE, JNCIE, or CISSP are highly desirable.
  • Excellent analytical, problem-solving, and troubleshooting skills.
  • Ability to work effectively under pressure and manage multiple priorities.
  • Strong communication and collaboration skills, with the ability to explain complex technical concepts to non-technical stakeholders.
  • Experience with cloud networking (AWS, Azure) is a significant advantage.
This is a fantastic opportunity to join a forward-thinking organization and contribute to the backbone of modern communication in Virginia Beach, Virginia, US .
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Apprentice Network Engineer

23452 Virginia Beach, Virginia $22 Hourly WhatJobs

Posted 19 days ago

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intern
Our client is seeking motivated and technically curious Apprentice Network Engineers to join their team in Virginia Beach, Virginia, US . This hybrid role offers a fantastic opportunity to gain practical experience in network infrastructure management, working alongside seasoned professionals. You will be involved in the installation, configuration, and maintenance of network hardware and software, learning essential skills in network design, security, and troubleshooting. Responsibilities include monitoring network performance, identifying and resolving network issues, and assisting in the implementation of network upgrades and enhancements. You will gain exposure to various networking protocols, devices, and technologies. The ideal candidate possesses a strong foundational knowledge of computer networks, a keen interest in IT infrastructure, and excellent problem-solving abilities. We are looking for individuals who are eager to learn, adaptable, and possess good communication skills. This apprenticeship provides a structured learning path, mentorship, and the chance to contribute to critical network operations. It’s an excellent stepping stone for a career in network engineering.

Responsibilities:
  • Assist in the installation and configuration of network hardware and software.
  • Monitor network performance and troubleshoot connectivity issues.
  • Learn and apply network security principles.
  • Support network infrastructure maintenance and upgrades.
  • Document network configurations and procedures.
  • Assist in the implementation of network security measures.
  • Respond to network-related incidents and requests.
  • Gain hands-on experience with routing, switching, and firewalls.
  • Participate in team meetings and contribute to project discussions.
  • Follow established procedures for network management.
Qualifications:
  • Basic understanding of computer networking concepts (e.g., TCP/IP, DNS, DHCP).
  • Familiarity with network hardware such as routers and switches is a plus.
  • Strong analytical and problem-solving skills.
  • Eagerness to learn and develop technical skills in networking.
  • Good communication and teamwork abilities.
  • High school diploma or equivalent required; pursuing or holding a relevant IT certification (e.g., CompTIA Network+) or a degree in a technology-related field is advantageous.
  • Ability to work independently and follow instructions.
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