40 Nissan jobs in Mississippi

Camping World is seeking a Service Advisor to join our growing team. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. Your passion will be rewarded through an aggressive, uncapped earnings potential, commission driven pay plan.
**What You'll Do:**
+ Determine specialized product needs and services by working directly with customers
+ Suggest add-on sales to increase average transactions
+ Provide price estimates for designated installations prior to scheduling appointments
+ Keep customers apprised of work progress
**What You'll Need to Have for the Role:**
+ A minimum of one year of service experience is preferred
+ Previous RV product or camping lifestyle
+ Ability to work daily on a computer and perform internet searches as needed
+ Excellent organization and follow up skills are required
+ The ability to follow department procedures and policies
+ Valid driver's license
+ May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
+ Prolonged periods of standing, stooping, crawling, and bending
**General Compensation Disclosure**
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $80,000+.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

Camping World is seeking a Service Advisor to join our growing team. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. Your passion will be rewarded through an aggressive, uncapped earnings potential, commission driven pay plan.
**What You'll Do:**
+ Determine specialized product needs and services by working directly with customers
+ Suggest add-on sales to increase average transactions
+ Provide price estimates for designated installations prior to scheduling appointments
+ Keep customers apprised of work progress
**What You'll Need to Have for the Role:**
+ A minimum of one year of service experience is preferred
+ Previous RV product or camping lifestyle
+ Ability to work daily on a computer and perform internet searches as needed
+ Excellent organization and follow up skills are required
+ The ability to follow department procedures and policies
+ Valid driver's license
+ May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
+ Prolonged periods of standing, stooping, crawling, and bending
**General Compensation Disclosure**
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $80,000+.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

**Benefits:** _ * Fuel Your Growth with Love's - company funded tuition assistance program_ _* Paid Time Off * Flexible Scheduling * 401(k) - 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately_
**Welcome to Love's!**
Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. Service Advisors are key members of management, combining technical and managerial skills to lead service centers and progress towards becoming a Truck Care General Manager. We are seeking a customer-oriented Service Advisor to be the primary contact between customers and the sales department.
**FUNCTIONS:**
+ Maintain a safe and clean facility.
+ Greet customers, address vehicle service needs, and document issues.
+ Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
+ Keep customers updated on vehicle status and provide comprehensive explanations of completed work. Handle customer complaints and resolve concerns.
**EXPERIENCE:**
+ Experience: 6 months in customer service or sales preferred.
+ Requirements: Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations.
**SKILLS AND DEMANDS:**
+ Excellent communication and interpersonal skills with a customer satisfaction focus.
+ Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
+ Strong organizational and multitasking abilities with attention to detail.
+ Effective teamwork skills.
+ Physical Demands: Regular talking and hearing. Active involvement requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Frequent lifting/moving of items over 75 pounds. 
**Our Culture**
Come see why Love's Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023.
**Love's Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.**
Love's has been fueling customers' journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company's core business is travel stops and convenience stores with more than 630 locations in 42 states. Love's continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love's serves and maintaining an inclusive and diverse workplace are hallmarks of the company's award-winning culture.
The Love's Family of Companies includes:
+ Gemini Motor Transport, one of the industry's safest trucking fleets.
+ Speedco and Love's Truck Care, the largest oil change and preventive maintenance and total truck care network.
+ Musket, a rapidly growing, Houston-based commodities supplier and trader.
+ Trillium, a Houston-based alternative fuels expert.
+ TVC Pro-driver, a commercial driver's license (CDL) protection subscription service.
EOE-Protected Veterans/Disability

**Benefits:** _ * Fuel Your Growth with Love's - company funded tuition assistance program_ _* Paid Time Off * Flexible Scheduling * 401(k) - 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately_
**Welcome to Love's!**
Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. Service Advisors are key members of management, combining technical and managerial skills to lead service centers and progress towards becoming a Truck Care General Manager. We are seeking a customer-oriented Service Advisor to be the primary contact between customers and the sales department.
**FUNCTIONS:**
+ Maintain a safe and clean facility.
+ Greet customers, address vehicle service needs, and document issues.
+ Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
+ Keep customers updated on vehicle status and provide comprehensive explanations of completed work. Handle customer complaints and resolve concerns.
**EXPERIENCE:**
+ Experience: 6 months in customer service or sales preferred.
+ Requirements: Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations.
**SKILLS AND DEMANDS:**
+ Excellent communication and interpersonal skills with a customer satisfaction focus.
+ Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
+ Strong organizational and multitasking abilities with attention to detail.
+ Effective teamwork skills.
+ Physical Demands: Regular talking and hearing. Active involvement requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Frequent lifting/moving of items over 75 pounds. 
**Our Culture**
Come see why Love's Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023.
**Love's Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.**
Love's has been fueling customers' journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company's core business is travel stops and convenience stores with more than 630 locations in 42 states. Love's continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love's serves and maintaining an inclusive and diverse workplace are hallmarks of the company's award-winning culture.
The Love's Family of Companies includes:
+ Gemini Motor Transport, one of the industry's safest trucking fleets.
+ Speedco and Love's Truck Care, the largest oil change and preventive maintenance and total truck care network.
+ Musket, a rapidly growing, Houston-based commodities supplier and trader.
+ Trillium, a Houston-based alternative fuels expert.
+ TVC Pro-driver, a commercial driver's license (CDL) protection subscription service.
EOE-Protected Veterans/Disability

**Benefits:** _ * Fuel Your Growth with Love's - company funded tuition assistance program_ _* Paid Time Off * Flexible Scheduling * 401(k) - 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately_
**Welcome to Love's!**
Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. Service Advisors are key members of management, combining technical and managerial skills to lead service centers and progress towards becoming a Truck Care General Manager. We are seeking a customer-oriented Service Advisor to be the primary contact between customers and the sales department.
**FUNCTIONS:**
+ Maintain a safe and clean facility.
+ Greet customers, address vehicle service needs, and document issues.
+ Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
+ Keep customers updated on vehicle status and provide comprehensive explanations of completed work. Handle customer complaints and resolve concerns.
**EXPERIENCE:**
+ Experience: 6 months in customer service or sales preferred.
+ Requirements: Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations.
**SKILLS AND DEMANDS:**
+ Excellent communication and interpersonal skills with a customer satisfaction focus.
+ Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
+ Strong organizational and multitasking abilities with attention to detail.
+ Effective teamwork skills.
+ Physical Demands: Regular talking and hearing. Active involvement requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Frequent lifting/moving of items over 75 pounds. 
**Our Culture**
Come see why Love's Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023.
**Love's Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.**
Love's has been fueling customers' journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company's core business is travel stops and convenience stores with more than 630 locations in 42 states. Love's continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love's serves and maintaining an inclusive and diverse workplace are hallmarks of the company's award-winning culture.
The Love's Family of Companies includes:
+ Gemini Motor Transport, one of the industry's safest trucking fleets.
+ Speedco and Love's Truck Care, the largest oil change and preventive maintenance and total truck care network.
+ Musket, a rapidly growing, Houston-based commodities supplier and trader.
+ Trillium, a Houston-based alternative fuels expert.
+ TVC Pro-driver, a commercial driver's license (CDL) protection subscription service.
EOE-Protected Veterans/Disability

Description & Requirements

Transform Lives, One Call at a Time.

We are more than just a contact centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities. Join our team as a Migrant Help Customer Service Advisor and experience the joy of making a real difference in people's lives!

If you are passionate about providing help to those who need it the most while enjoying a fulfilling and varied work environment, we want to hear from you.

You'll be part of a customer focussed and passionate team, that thrives on positivity and collaboration, and your role will be vital in delivering exceptional service to our valued service users.

As an Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, and will enable service users to explore their options, access the appropriate resources, and make a significant difference in their lives. While the nature of some calls may be sensitive and challenging, we do give breaks following difficult calls, and you do have access to additional resources to prioritise your wellbeing.

In this role, you will also collaborate with an Interpreter service to ensure that every service user receives the comprehensive assistance they need. Your contributions will make a meaningful difference in the lives of those navigating complex challenges.

This role requires flexibility, as you will work 5 shifts per week , each lasting 7.5 hours per day , scheduled between 7:00 AM and 8:00 PM , Monday to Sunday on a rotational basis.

Shifts are split across the day , typically structured as:

• Morning segment: 3.5 hours
• Afternoon/evening segment: 4 hours

Example shift patterns include:

• 7:00 AM - 10:30 AM and 2:00 PM - 6:00 PM
• 8:00 AM - 11:30 AM and 3:00 PM - 7:00 PM
• 9:00 AM - 12:30 PM and 4:00 PM - 8:00 PM.

As this role involves home working, candidates are required to have a suitable workspace at home. Your workspace should be a space that is suitable for dealing with calls and is comfortable to work from. If you require additional equipment such as an ergonomic chair or screen reader, we can support you with this.

As an Advisor you will be required to:

• Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary

• Identify and address safeguarding concerns promptly and effectively

• Meet customer service standards and performance goals

• Respond to difficult and sensitive cases with empathy, patience, and resilience

• Deliver information services across multiple channels (telephone, online, email, and live chat)

• Resolve service user issues proactively, calmly, and professionally

• Offer guidance, tailored recommendations, and signposting to Service Users

• Follow established processes and adjust to evolving procedures

• Manage confidential information with strict adherence to data protection standards

• Proactively seek and address feedback to drive continuous improvement in role.

What we will give you:

• A salary of £25,185

• Hybrid working following completion of training

• 25 days paid holiday per year + Bank holidays

• Option to buy or sell up to 5 days per year (subject to HMRC Rules)

• Paid volunteering days per year

• Healthcare cash back plan

• 9% combined pension including enhanced employer contribution

• Enhanced maternity and paternity pay

• Prayer and Wellbeing rooms on site

• Employee assistance programme

• Access to a wide range of tools designed to aid wellbeing

• Access to internal training programmes and self-development tools

• Clear progression path, and a promote from within culture

• Opportunity to join employee network groups.

Who we are

Maximus is a global organisation working specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

Who we are looking for (Essential Criteria)

• Experience performing under pressure and handling demanding situations whilst staying calm and patient

• Experience maintaining high levels of accuracy and attention to detail in all tasks

• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained

• Ability to resolve conflict, ensuring a positive outcome

• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks

• Ability to listen and engage with service users, understanding their needs and replying appropriately

• Ability to show empathy towards other's experiences and emotions

• Clear, effective and engaging communication skills with service users

• Proficient using a variety of digital software applications, and openness to learning new technologies

• Ability to prioritise time and tasks to meet deadlines and achieve objectives

• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working

• Ability to adapt to changing environments and needs, being flexible and resilient in situations

• A positive approach to fostering an encouraging environment for colleagues and service users.

EEO Statement

Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.

We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

Minimum Salary

£

25,185.00

Maximum Salary

25,185.00

Description & Requirements

Transform Lives, One Call at a Time.

We are more than just a contact centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities. Join our team as a Migrant Help Customer Service Advisor and experience the joy of making a real difference in people's lives!

If you are passionate about providing help to those who need it the most while enjoying a fulfilling and varied work environment, we want to hear from you.

You'll be part of a customer focussed and passionate team, that thrives on positivity and collaboration, and your role will be vital in delivering exceptional service to our valued service users.

As an Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, and will enable service users to explore their options, access the appropriate resources, and make a significant difference in their lives. While the nature of some calls may be sensitive and challenging, we do give breaks following difficult calls, and you do have access to additional resources to prioritise your wellbeing.

In this role, you will also collaborate with an Interpreter service to ensure that every service user receives the comprehensive assistance they need. Your contributions will make a meaningful difference in the lives of those navigating complex challenges.

This role requires flexibility, as you will work 5 shifts per week , each lasting 7.5 hours per day , scheduled between 7:00 AM and 8:00 PM , Monday to Sunday on a rotational basis.

Shifts are split across the day , typically structured as:

• Morning segment: 3.5 hours
• Afternoon/evening segment: 4 hours

Example shift patterns include:

• 7:00 AM - 10:30 AM and 2:00 PM - 6:00 PM
• 8:00 AM - 11:30 AM and 3:00 PM - 7:00 PM
• 9:00 AM - 12:30 PM and 4:00 PM - 8:00 PM.

As this role involves home working, candidates are required to have a suitable workspace at home. Your workspace should be a space that is suitable for dealing with calls and is comfortable to work from. If you require additional equipment such as an ergonomic chair or screen reader, we can support you with this.

As an Advisor you will be required to:

• Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary

• Identify and address safeguarding concerns promptly and effectively

• Meet customer service standards and performance goals

• Respond to difficult and sensitive cases with empathy, patience, and resilience

• Deliver information services across multiple channels (telephone, online, email, and live chat)

• Resolve service user issues proactively, calmly, and professionally

• Offer guidance, tailored recommendations, and signposting to Service Users

• Follow established processes and adjust to evolving procedures

• Manage confidential information with strict adherence to data protection standards

• Proactively seek and address feedback to drive continuous improvement in role.

What we will give you:

• A salary of £25,185

• Hybrid working following completion of training

• 25 days paid holiday per year + Bank holidays

• Option to buy or sell up to 5 days per year (subject to HMRC Rules)

• Paid volunteering days per year

• Healthcare cash back plan

• 9% combined pension including enhanced employer contribution

• Enhanced maternity and paternity pay

• Prayer and Wellbeing rooms on site

• Employee assistance programme

• Access to a wide range of tools designed to aid wellbeing

• Access to internal training programmes and self-development tools

• Clear progression path, and a promote from within culture

• Opportunity to join employee network groups.

Who we are

Maximus is a global organisation working specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

Who we are looking for (Essential Criteria)

• Experience performing under pressure and handling demanding situations whilst staying calm and patient

• Experience maintaining high levels of accuracy and attention to detail in all tasks

• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained

• Ability to resolve conflict, ensuring a positive outcome

• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks

• Ability to listen and engage with service users, understanding their needs and replying appropriately

• Ability to show empathy towards other's experiences and emotions

• Clear, effective and engaging communication skills with service users

• Proficient using a variety of digital software applications, and openness to learning new technologies

• Ability to prioritise time and tasks to meet deadlines and achieve objectives

• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working

• Ability to adapt to changing environments and needs, being flexible and resilient in situations

• A positive approach to fostering an encouraging environment for colleagues and service users.

EEO Statement

Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.

We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

Minimum Salary

£

25,185.00

Maximum Salary

25,185.00

Description & Requirements

Transform Lives, One Call at a Time.

We are more than just a contact centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities. Join our team as a Migrant Help Customer Service Advisor and experience the joy of making a real difference in people's lives!

If you are passionate about providing help to those who need it the most while enjoying a fulfilling and varied work environment, we want to hear from you.

You'll be part of a customer focussed and passionate team, that thrives on positivity and collaboration, and your role will be vital in delivering exceptional service to our valued service users.

As an Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, and will enable service users to explore their options, access the appropriate resources, and make a significant difference in their lives. While the nature of some calls may be sensitive and challenging, we do give breaks following difficult calls, and you do have access to additional resources to prioritise your wellbeing.

In this role, you will also collaborate with an Interpreter service to ensure that every service user receives the comprehensive assistance they need. Your contributions will make a meaningful difference in the lives of those navigating complex challenges.

This role requires flexibility, as you will work 5 shifts per week , each lasting 7.5 hours per day , scheduled between 7:00 AM and 8:00 PM , Monday to Sunday on a rotational basis.

Shifts are split across the day , typically structured as:

• Morning segment: 3.5 hours
• Afternoon/evening segment: 4 hours

Example shift patterns include:

• 7:00 AM - 10:30 AM and 2:00 PM - 6:00 PM
• 8:00 AM - 11:30 AM and 3:00 PM - 7:00 PM
• 9:00 AM - 12:30 PM and 4:00 PM - 8:00 PM.

As this role involves home working, candidates are required to have a suitable workspace at home. Your workspace should be a space that is suitable for dealing with calls and is comfortable to work from. If you require additional equipment such as an ergonomic chair or screen reader, we can support you with this.

As an Advisor you will be required to:

• Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary

• Identify and address safeguarding concerns promptly and effectively

• Meet customer service standards and performance goals

• Respond to difficult and sensitive cases with empathy, patience, and resilience

• Deliver information services across multiple channels (telephone, online, email, and live chat)

• Resolve service user issues proactively, calmly, and professionally

• Offer guidance, tailored recommendations, and signposting to Service Users

• Follow established processes and adjust to evolving procedures

• Manage confidential information with strict adherence to data protection standards

• Proactively seek and address feedback to drive continuous improvement in role.

What we will give you:

• A salary of £25,185

• Hybrid working following completion of training

• 25 days paid holiday per year + Bank holidays

• Option to buy or sell up to 5 days per year (subject to HMRC Rules)

• Paid volunteering days per year

• Healthcare cash back plan

• 9% combined pension including enhanced employer contribution

• Enhanced maternity and paternity pay

• Prayer and Wellbeing rooms on site

• Employee assistance programme

• Access to a wide range of tools designed to aid wellbeing

• Access to internal training programmes and self-development tools

• Clear progression path, and a promote from within culture

• Opportunity to join employee network groups.

Who we are

Maximus is a global organisation working specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

Who we are looking for (Essential Criteria)

• Experience performing under pressure and handling demanding situations whilst staying calm and patient

• Experience maintaining high levels of accuracy and attention to detail in all tasks

• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained

• Ability to resolve conflict, ensuring a positive outcome

• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks

• Ability to listen and engage with service users, understanding their needs and replying appropriately

• Ability to show empathy towards other's experiences and emotions

• Clear, effective and engaging communication skills with service users

• Proficient using a variety of digital software applications, and openness to learning new technologies

• Ability to prioritise time and tasks to meet deadlines and achieve objectives

• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working

• Ability to adapt to changing environments and needs, being flexible and resilient in situations

• A positive approach to fostering an encouraging environment for colleagues and service users.

EEO Statement

Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.

We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

Minimum Salary

£

25,185.00

Maximum Salary

25,185.00

**Become a part of our caring community and help us put health first**
**Overview**
The Program Lead will be responsible for managing the Patient Service Advisor (PSA) Program, ensuring its strategic and operational success. The Patient Service Advisor Program consists of in-clinic associates who drive targeted initiatives to enhance patient growth and retention. This role will collaborate with market operations, shared services, and PSAs to develop a strategic roadmap for the program, enhance operations, and drive results. This position offers an exciting opportunity to shape and scale a critical program that directly influences patient outcomes and business growth.
**Responsibilities**
+ **Program Leadership:** Lead and manage the Patient Service Advisor program, overseeing all aspects including strategy, development, operations, and performance management.
+ **Program Strategy and Design** : Drive the vision for the overall program design, including role planning, incentive structures, PSA development and learning, and the roadmap for future expansion and enhancements.
+ **Strategic Initiatives:** In partnership with shared services, design and execute strategies driven by PSAs that achieve organizational and program goals, including optimizing new and existing patient retention, enhancing patient experience, improving patient engagement, and driving in-clinic growth.
+ **Day-to-Day Operations:** Manage day-to-day program operations including serving as the main point of contact for questions, researching inquiries and providing guidance to PSAs, driving incremental program enhancements, developing agenda and content for recurring meetings, and ensuring timely follow up on action items.
+ **Cross-Functional Collaboration:** Regularly engage with market leadership and key stakeholders to provide updates on progress, ensure effective implementation, discuss challenges and solutions, and share insights and data that demonstrate program impact.
+ **Reporting and Performance Management** : Ensure that there are effective reporting tools and performance management processes in place to closely monitor key metrics, establish a feedback loop with PSAs and their leaders, and make data-driven decisions for continuous improvements.
**Use your skills to make an impact**
**Required Qualifications**
+ Bachelor's degree in business, healthcare administration, or a related field.
+ 3-5 years of experience in healthcare operations with a focus on program design and management
+ Experience with people management, including building and leading teams
+ Excellent leadership and communication skills, with a proven ability to influence and collaborate with diverse teams and stakeholders
+ Demonstrated success in managing and implementing complex programs aimed at achieving measurable outcomes
+ Proficient in interpreting and translating data into insights to provide strategic recommendations and drive decisions
+ Ability to travel to CenterWell / Conviva Clinics and Leadership Workshops as needed.
**Additional Information**
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$115,200 - $158,400 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 09-28-2025
**About us**
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options