6 Office Operations jobs in Clermont

**SUMMARY**
Support the execution of the Rating Career Domain Continuum (RCDC) Task Order under the Navy's Learning Stack (LS) program, providing operational oversight for systems, release management, help desk support, and Tiered Service Delivery Model (TSDM) support.
**ESSENTIAL DUTIES & RESPONSIBILITIES**
+ Lead and coordinate RCDC system release activities across development, test, staging, and production environments.
+ Work closely with technical, programmatic, and cybersecurity teams to maintain reliable operations across all RCDC environments.
+ Define and manage the Release Management Lifecycle including scheduling, coordination, version control, and validation procedures.
+ Direct Tier 1 and Tier 2 Help Desk staff, processes, and reporting mechanisms, ensuring alignment with customer SLAs and ITSM practices.
+ Ensure release packages comply with configuration management (CM) and cybersecurity approval gates, and documentation is updated per contract requirements.
+ Oversee daily operational health of systems; manage and escalate incident tickets, system alerts, and performance issues.
+ Collaborate with Cybersecurity and DevSecOps teams to ensure patching, upgrades, and deployments are secure and traceable.
+ Maintain accurate asset and license inventories in coordination with Government Property and CM staff.
+ Prepare and submit operational and status updates in support of deliverables such as Monthly Status Report, Meeting Minutes, and Technical Reports.
+ Participate in Integrated Product Teams (IPTs), In-Process Reviews (IPRs), and working groups to represent operations and support concerns.
+ Author and contribute to knowledge management and help desk documentation repositories (e.g., SharePoint), ensuring alignment with the contract deliverables.
+ Maintain regular and punctual attendance.
+ Perform other duties as assigned.
**SUPERVISORY RESPONSIBILITIES**
None.
**Job Requirements:**
**MINIMUM QUALIFICATIONS**
+ Bachelor's degree in Information Technology, Business, or related field.
+ Seven plus (7+) years of experience in IT operations, including at least two (2) years of release or service desk leadership.
+ Working knowledge of ITSM frameworks (e.g., ITIL), ticketing systems (e.g., Jira Service Desk), and asset/license management practices.
+ Experience supporting secure DoD systems and understanding of RMF, STIG, and CSWF guidelines.
+ Familiarity with release automation tools, CM systems, and enterprise monitoring platforms.
+ CompTIA Security+ or equivalent CSWF certification.
+ Ability to obtain/maintain Secret clearance (generally, this requires U.S. Citizenship).
+ Must obtain and maintain any necessary security access and/or background checks.
**DESIRED QUALIFICATIONS & SKILLS**
+ Strong communication skills and ability to coordinate across multiple technical and non-technical teams.
+ Blend of IT operations expertise, software/system release coordination, customer support process oversight, and a deep understanding of secure, high-availability Navy environments.
+ Experience supporting Navy programs and platforms.
+ Familiarity with software deployment automation (e.g., Jenkins, Ansible).
+ Experience supporting CDRLs, QASP metrics, and contract deliverable tracking.
**WORK SCHEDULE**
Full-time. May be required to work additional hours as needed to complete assignment or project.
**TRAVEL**
The expected travel time is less than 25%.
**DRIVING REQUIREMENTS**
Must have or be able to attain a valid state driver's license and be insurable on the company's automobile insurance policy. Driving, with or without accommodation, may be required when traveling for training and/or short occasional amounts of local driving. The expected driving time is less than 25%.
**WORK ENVIRONMENT**
Work is expected to be remote; however, the company reserves the right to require onsite work.
**PHYSICAL DEMANDS**
Position consists of sitting for long periods of time, bending, stooping, crouching, and lifting weights up to 20 pounds. Frequently uses hands/fingers for manipulation of keyboard and mouse. It is Katmai's business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
**COMPENSATION & BENEFITS PACKAGE**
+ Pay range: $90,000 to $120,000 per year.
+ Eligible Benefits: Medical, Dental, Vision, Life & AD&D Insurance, Long-Term & Short-Term Disability Insurance, 401(k) Savings Plan, Employee Assistance Program (EAP), Paid Time Off (PTO), 11 Paid Federal Holidays, and Leave of Absence.
**_Compliance:_**
_To be considered for this position, all applicants must apply on the company website,_ _ are a VEVRAA Federal Contractor_
_We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin, disability status, protected veteran status, marital status, familial status or any other characteristic protected by law._ _ _Preference will be given to Ouzinkie Shareholders, Descendants of Shareholders and Spouses of Shareholders in accordance with Title 43 U.S. Code 1626(g) and Title 42 U.S. Code 2000e - 2(i)._
**Requisition ID:** 3894

For decades, JACOBS has been a global leader in global leader in engineering, consulting, design, program management, construction, and operations, working on the most challenging and impactful projects around the world. Through these challenging projects, we develop our people - who transform complex and creative ideas into reality, every day. Join us and together we can work to build a sustainable world. We support you to reach your greatest career goals through continued professional development. Join JACOBS and discover why our diverse team has been consistently ranked as one of the leading employers and repeatedly recognized by the US.
Jacobs is seeking a Traffic/Transportation System Management and Operations (TSM&O) Engineer to join our project in Ocoee, FL. In this role, you'll work with Traffic Engineering, Operations, Planning and Production staff to provide guidance in the development of TSM&O projects and programs, including establishment of performance monitoring targets and performance management systems, with a focus on after action project reviews and development of TSM&O project efficacy measures.
Primary job responsibilities:
* Coordinate and formalize the implementation and refinement of the Turnpike District's Transportation Systems Management and Operations (TSM&O) Program, and related plans, including applicable strategic plans and 5-Year Work Program that supports these plans
* Utilizes Turnpike and Traffic Operations business plans to champion support of the TSM&O program; includes activities providing support of the statewide TSM&O business plan and interaction with internal FDOT partners to ensure consistency between their functional area business plans and TSM&O-related business plans
* Manages the development of a program of TSM&O projects and associated operation and maintenance support services as identified in conjunction with the TSM&O Program
* Manages and supports the Turnpike bi-annual safety plan development, including crash location identification, and implementation of the highway safety manual practices in concert with planning Department initiatives
* Includes the development of project scopes and schedules, funding plans and project-related public outreach plans
* Includes extensive coordination and resolution of on-going project issues with external transportation partners and FDOT internal partners
* Coordinate express lane implementation projects consistent with the District's concept of operations, including internal and stakeholder coordination, contract and contractor coordination including assistance with dispute resolution, the development of performance management and monitoring measures
* Develop traffic engineering reports and studies, perform scope and plan reviews consistent with Department requirements and Turnpike goals; including signing and sealing documents
Bring your team-focus, adaptability, and commitment to excellence, and we'll help you grow what drives you - and deliver the world's most challenging Facilities Services projects, together
#omfs #ourjacobs #challengeaccepted
* Registration as a Professional Engineer (PE) in the State of Florida
* Bachelor of Science degree from a U.S. accredited 4-year University in Civil Engineering
* Minimum of 4 years of Traffic Engineering and/or Intelligent Transportation Systems (ITS) work experience
* Knowledge of the concepts, terminology, principles and analytical techniques of traffic engineering and traffic flow theory
* Knowledge of Transportation System Management and Operations (TSM&O) concepts, terminology, principles and practice
* Knowledge of Department project development process including funding, design and Construction Engineering / Inspection (CEI) functions
* Knowledge of business plan development and implementation
* Knowledge of contract management
* Ability to analyze and interpret engineering data
Ideally, You'll Also Have:
* Skills in developing and making presentations
* Skills in the use of computer applications such as word processing, spreadsheet, presentations applications, e-mail and internet
* Skills in traffic engineering studies and analysis, guidelines and standards
* Ability to establish and maintain effective working relationships with others
* Ability to communicate effectively, verbally and in writing
Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.

For decades, JACOBS has been a global leader in global leader in engineering, consulting, design, program management, construction, and operations, working on the most challenging and impactful projects around the world. Through these challenging projects, we develop our people - who transform complex and creative ideas into reality, every day. Join us and together we can work to build a sustainable world. We support you to reach your greatest career goals through continued professional development. Join JACOBS and discover why our diverse team has been consistently ranked as one of the leading employers and repeatedly recognized by the US.
Jacobs is seeking a Traffic/Transportation System Management and Operations (TSM&O) Engineer to join our project in Ocoee, FL. In this role, you'll work with Traffic Engineering, Operations, Planning and Production staff to provide guidance in the development of TSM&O projects and programs, including establishment of performance monitoring targets and performance management systems, with a focus on after action project reviews and development of TSM&O project efficacy measures.
Primary job responsibilities:
* Coordinate and formalize the implementation and refinement of the Turnpike District's Transportation Systems Management and Operations (TSM&O) Program, and related plans, including applicable strategic plans and 5-Year Work Program that supports these plans
* Utilizes Turnpike and Traffic Operations business plans to champion support of the TSM&O program; includes activities providing support of the statewide TSM&O business plan and interaction with internal FDOT partners to ensure consistency between their functional area business plans and TSM&O-related business plans
* Manages the development of a program of TSM&O projects and associated operation and maintenance support services as identified in conjunction with the TSM&O Program
* Manages and supports the Turnpike bi-annual safety plan development, including crash location identification, and implementation of the highway safety manual practices in concert with planning Department initiatives
* Includes the development of project scopes and schedules, funding plans and project-related public outreach plans
* Includes extensive coordination and resolution of on-going project issues with external transportation partners and FDOT internal partners
* Coordinate express lane implementation projects consistent with the District's concept of operations, including internal and stakeholder coordination, contract and contractor coordination including assistance with dispute resolution, the development of performance management and monitoring measures
* Develop traffic engineering reports and studies, perform scope and plan reviews consistent with Department requirements and Turnpike goals; including signing and sealing documents
Bring your team-focus, adaptability, and commitment to excellence, and we'll help you grow what drives you - and deliver the world's most challenging Facilities Services projects, together
#omfs #ourjacobs #challengeaccepted
* Registration as a Professional Engineer (PE) in the State of Florida
* Bachelor of Science degree from a U.S. accredited 4-year University in Civil Engineering
* Minimum of 4 years of Traffic Engineering and/or Intelligent Transportation Systems (ITS) work experience
* Knowledge of the concepts, terminology, principles and analytical techniques of traffic engineering and traffic flow theory
* Knowledge of Transportation System Management and Operations (TSM&O) concepts, terminology, principles and practice
* Knowledge of Department project development process including funding, design and Construction Engineering / Inspection (CEI) functions
* Knowledge of business plan development and implementation
* Knowledge of contract management
* Ability to analyze and interpret engineering data
Ideally, You'll Also Have:
* Skills in developing and making presentations
* Skills in the use of computer applications such as word processing, spreadsheet, presentations applications, e-mail and internet
* Skills in traffic engineering studies and analysis, guidelines and standards
* Ability to establish and maintain effective working relationships with others
* Ability to communicate effectively, verbally and in writing
Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.

**A Snapshot of Your Day:**
Engage with project managers, commercial project managers,
line managers, and others to guarantee accurate project reporting based on
internal guidelines. You'll be responsible for communicating and networking
with various levels of the organization. You'll oversee all aspects of project
reporting, document, and process management. There is a desire for continuous
improvement - in terms of processes, tools, KPI's, and the use of AI!
Our team manages customer-facing small to large scale
modernization and upgrade projects around the world, including fossil or
nuclear steam turbines, gas turbines, generators and all related components and
systems.
**How You'll Make an Impact**
+ Provideoverall project support for multiple areas including project databasemanagement, document management, project reviews and other meetings,project reporting, and process management.
+ Drivethe management of processes, methods, and technologies used by projectmanagers.
+ Conductor participate in audits or assessments and manage findings to completion.
+ Managecontinuous improvement initiatives in all aspects of the team functionsand update process documents accordingly.
+ Determinethe optimal resources for reporting and tracking projects to best achievethe organization's operational and financial goals.
**What You Bring:**
+ Bachelor'sdegree or equivalent experience in Engineering, Business or ProjectManagement
+ 5+years of working directly with project managers, milestones, and keyproject deliverables and advanced knowledge of project management conceptsand practices.
+ Proficiencyin office and project management tools like Microsoft Office applications,OnePM (Planview), SAP, Salesforce and others. An analytical approach tobuilding and managing various reports.
+ ExcellentEnglish skills. Ability to communicate clearly and effectively both orally& written.
+ Self-motivated,well organized, able to prioritize work to meet deadlines, good listeningskills, excellent teamwork, problem-solving, and work effectively underpressure.
+ Leadershipskills to coordinate initiatives or improvements and inform and coach teammembers to achieve full implementation.
Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.
**About the Team**
**Gas Services**
Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
**Who is Siemens Energy?**
At Siemens Energy, we are more than just an energy
technology company. With ~100,000 dedicated employees in more than 90
countries, we develop the energy systems of the future, ensuring that the
growing energy demand of the global community is met reliably and sustainably.
The technologies created in our research departments and factories drive the
energy transition and provide the base for one sixth of the world's electricity
generation.
Our global team is committed to making sustainable,
reliable, and affordable energy a reality by pushing the boundaries of what is
possible. We uphold a 150-year legacy of innovation that encourages our search
for people who will support our focus on decarbonization, new technologies, and
energy transformation.
**Find out how you can make a difference at Siemens Energy:** Careergrowth and development opportunities; supportive work culture
+ Companypaid Health and wellness benefits
+ PaidTime Off and paid holidays
+ 401Ksavings plan with company match
+ Familybuilding benefits
+ Parentalleave
Equal Employment Opportunity Statement
Siemens Energy is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local
law.

Associate Director of Enrollment CRM Systems, Office of Enrollment Management

POSITION DETAILS

The Office of Enrollment Management at The City University of New York (CUNY) in the Central Office serves as the primary student recruitment office across the CUNY system. It disseminates information about all CUNY colleges, offers guidance and support to prospective undergraduate and graduate students, and processes all undergraduate freshman and transfer admissions applications.

Reporting to the University Director of Enrollment Solutions and Innovation or their designee, the Associate Director of Enrollment CRM Systems is responsible for collaborating with various stakeholders to develop and implement applicant and student engagement related activities. They will also serve as a primary point of contact to manage business requirements pertaining to CRM needs, specifically the upcoming implementation of Technosolutions' Slate platform for CUNY's Office of Enrollment Management.

In addition to the CUNY Title Overview information, other key duties include, but will not be limited to the following:

• Serve as the primary CRM administrator and subject matter expert for Technolutions Slate CRM within the University Office of Enrollment Management.

• Collaborate closely with various enrollment stakeholders to build student/applicant engagement workflows, rules, forms, communication campaigns, queries, reports, and dashboards in support of recruitment and admissions operations.

• Collaborate with Undergraduate and Graduate Studies Admissions teams to ensure alignment on various student engagement and communication business needs that are dependent on integrated systems, such as recruitment travel, event management, decision release protocols, drip marketing campaigns, transfer student population, international students, adult learners, college stop-outs, non-degree students, etc.

• Troubleshoot and resolve functional issues and serve as liaison with Central Office's Office of Computer and Information Services, Technolutions, and implementation vendors as needed for technical issues.

• Develop and document CRM business processes, policies and procedures, and user guidelines; provide functional training and support to end-users.

• Monitor and maintain data integrity and ensure compliance with privacy standards, including FERPA.

• Routinely assess business processes and make recommendations for CRM related enhancements, automation, and operational improvements.

• Support long-term strategy for admissions technology solutions to enhance the applicant experience and staff efficiency.

• Other duties as assigned.

NOTES:

Until further notice, this position is eligible for a hybrid work schedule.

QUALIFICATIONS

MINIMUM

Bachelors degree and six years related experience required.

PREFERRED

Minimum of four (4) years of experience with CRM / Student and Application Management systems in a higher education admissions or enrollment management settings.

Demonstrated expertise in implementation, configuration, and optimization of student information as well as CRM systems such as PeopleSoft Campus Solutions and Slate CRM.

Familiarity with admissions business processes and lifecycle for undergraduate, graduate, transfer, adult, and non-degree applicants.

Experience with data integration between CRM systems and student information systems (e.g. PeopleSoft).

Strong analytical, project management, and communication skills.

Masters degree in Information Systems, Higher Education Administration, or related field preferred.

Strong analytical, project management, and communication skills.

Ability to lead cross-functional projects and manage multiple priorities independently.

Proficiency in generating reports, dashboards, and managing user permissions within Slate or comparable CRM systems.

Knowledge of FERPA, data security standards, and best practices in higher education data management.

CUNY TITLE OVERVIEW

Manages on- and off-campus recruiting activities at a College or unit.

• Develops and implements marketing strategies and recruitment initiatives

• Manages one or more teams of admissions/recruiting staff, providing supervision, training, and development

• Manages application review processes

• Maintains relationships with selected academic divisions/departments to coordinate recruiting efforts

• Reviews and analyzes the effectiveness of enrollment, recruitment, and marketing strategies

• Performs related duties as assigned.

Job Title Name: Admissions Manager

CUNY TITLE

Higher Education Associate

FLSA

Exempt

COMPENSATION AND BENEFITS

The salary range is $93,941- $104,057 commensurate with credentials, education, and experience.

CUNY is in the process of implementing salary schedule increases. Once implemented, salaries of eligible employees will be adjusted by 6.09% with additional increases of 3.25% effective 9/1/2025 and 3.5% effective 9/1/26, in accordance with the terms of the PSC-CUNY collective bargaining agreement.

CUNYs benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

For full consideration, submit a cover letter and resume online via CUNY's web-based job system, addressing how your experience and credentials meet the responsibilities and qualifications outlined.

The direct link to the job opening from external sources is:

Current CUNY employees must apply through CUNYfirst Employee Self Service using their login credentials. After you login, click the Careers tile on the Employee Self Service Menu page to view job openings.

CLOSING DATE

August 7, 2025.

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

30695

Location

Central Office

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