24 Office Operations jobs in Clermont
Manager, Front Office Operations - Universal Kids Resort

Posted 2 days ago
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JOB SUMMARY
Responsible for the planning, development, and execution of all Front Office operations at the onsite hotel for Universal Kids Resort. This role leads the front office team in delivering exceptional Guest service, ensuring smooth day-to-day operations, and maintaining high standards of hospitality in alignment with the resort's brand and service culture. The Manager will oversee areas including Guest check-in/check-out, reservations, night audit, and front desk support while driving operational efficiency, team performance, and Guest satisfaction. Develops and executes TSAT action plans, safety programs, and training plans specific to the area of responsibility. This position collaborates closely with other hotel departments to create a seamless and memorable Guest experience from arrival to departure.
JOB RESPONSIBILITIES
+ Oversees and manages all Front Office operations including but not limited to check-in/check-out, reservations, night audit, and special Guest requests with a focus on creating a warm, efficient, and family-friendly arrival and departure experience. Facilitates communication throughout the Hotel to ensure all efforts for a successful operation.
+ Recruits, trains, develops and leads a Front Office team that is attentive, engaging, and knowledgeable in serving families with young children, ensuring all Team Members embody the Universal Kids Resort service culture. Manages daily scheduling to ensure adequate 'day of' staffing and management of all front office operations. Ensures adherence to all PCI training and Front Office policies.
+ Proactively addresses Guest needs and resolves concerns with empathy and urgency, including those affecting young children or family comfort. Ensures a safe and efficient flow of Guest arrivals and departures. Partners with key departments such as Housekeeping, Entertainment, and Food & Beverage to ensure family needs such as cribs, strollers, celebrations, early check-ins, etc. are anticipated and fulfilled.
+ Develops and implements kid-centric service protocols, operational plans, and standard procedures that support a seamless and positive Guest experience. Audits processes and optimizes operational efficiencies, monitoring industry trends and implementing policies and procedures to support Guest concerns.
+ Drives and executes plans for Front Office team that directly affect Team Member satisfaction (TSAT), Guest satisfaction (GSAT), and safety standards while utilizing existing tools to measure and monitor performance against targets. Develops appropriate action plans to achieve or exceed targets.
+ Manages departmental budgets and staffing forecasts while maintaining appropriate inventory of family-focused amenities and kid-friendly welcome items. Builds capital and expense plans as required.
+ Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities.
+ Perform other duties as assigned.
SUPERVISORY RESPONSIBILITY
+ Supervises a Non-Exempt team
ADDITIONAL INFORMATION
+ Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities (KSAs) required.
+ Knowledge of hotel front office operations, including proficiency in the Opera Property Management System (PMS), and best practices in guest service, particularly for family-focused resorts.
+ Ability to lead and motivate a diverse team, resolve guest concerns with empathy and efficiency, and create memorable experiences for families with young children.
+ Experience in a supervisory or management role within a hotel or resort environment, preferably in a high-volume or family-oriented setting.
+ Strong communication, organizational, and problem-solving skills, with a passion for hospitality and a commitment to Universal Kids Resort's service culture.
+ Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
+ Consistent attendance is a job requirement.
+ Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
+ Consistent attendance is a job requirement.
EDUCATION
+ Bachelor's degree in Hospitality Management, Business Administration, or related field is preferred.
EXPERIENCE
+ 4+ years of experience in hotel front office/desk operations, hotel reservation with 1+ years of management experience is required; experience in a family-focused hotel or resort is preferred; or equivalent combination of education and experience.
Your talent, skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Destinations & Experiences via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Destinations & Experiences as a result of the referral or through other means.
Universal Kids Resort. Here you can.
Universal Kids Resort is an equal opportunity employer. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved. EOE
Warehouse Office Support

Posted 2 days ago
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Associates in a Warehouse Office Associate role supports the daily operations of the distribution center by performing essential administrative and clerical tasks that ensure accurate documentation, smooth workflow coordination, and timely communication across teams. This role is vital in maintaining operational efficiency, resolving system and vendor issues, and delivering reliable service to both internal and external stakeholders
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Office Services Support

Posted 2 days ago
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**_This position requires:_**
+ **_Ability to lift 50 lbs._**
+ **_Flexibility to work on weekends._**
+ **_A personal vehicle and a valid driver's license._**
Summary: Join our dynamic team as a Senior On-Site Service Specialist, where you will play a
pivotal role in transforming our clients' experience through top-notch operations support. You will
engage with cutting-edge technology in high-volume duplicating, production, sorting, and mailing
tasks, ensuring seamless operations and client satisfaction. Whether it is performing maintenance,
troubleshooting, or providing reception services, you will be the heart of our service delivery.
Roles and Responsibilities:
- Operate high-volume 2D or 3D print and copy machines, ensuring top-notch quality and
efficiency.
- Provide essential equipment troubleshooting and escalate technical issues promptly for
resolution.
- Deliver exceptional customer service by addressing inquiries, coordinating service calls,
and managing job requests.
- Maintain meticulous records, manage inventory, and calculate charges for services
rendered.
- Collaborate with team members to ensure smooth delivery of completed jobs and support
various building functions.
- Embrace flexibility by occasionally assisting with meeting room setups, light maintenance,
and reception duties.
- Uphold safety standards and adhere to protocols while handling equipment and materials,
ensuring a secure work environment.
Qualifications Must Have:
- High school diploma or GED, coupled with minimum one year of relevant work experience.
- Proficiency in basic computer skills, including MS Office Suite.
- Strong communication skills and ability to thrive in a fast-paced, customer-centric
environment.
Qualifications Nice to Have:
- Previous experience in copy jobs or related fields.
- Basic knowledge of electronics and copier equipment repair.
- Valid driver's license with minimum auto insurance coverage.
In this role, you will be at the forefront of innovation, providing solutions and exceptional service. If
you are ready to make a meaningful impact and embark on a journey of growth, apply now to join us
in shaping the future of service excellence.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Choose from a broad selection of medical, dental, life, and disability insurance options.
+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually
+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Rooms Operations Manager Front Office

Posted 2 days ago
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**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** The Ritz-Carlton Orlando Grande Lakes, 4012 Central Florida Parkway, Orlando, Florida, United States, 32837VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Bonus Eligible:** Y
**JOB SUMMARY**
Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
**CORE WORK ACTIVITIES**
**Leading Room Operations Team**
- Verifies that goals are being translated to the team as they relate to guest tracking and productivity.
- Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
- Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.
- Verifies that the team has the capabilities to meet expectations.
- Leads by example demonstrating self-confidence, energy and enthusiasm.
- Assists employees in understanding guests' ever-changing needs and expectations, and exceeding them.
**Managing Property Rooms Operations Function(s)**
- Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping).
- Follows property specific second effort and recovery plan.
- Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.
- Takes proactive approaches when dealing with employee concerns.
- Extends professionalism and courtesy to employees at all times.
- Communicates/updates all goals and results with employees.
- Meets semiannually with staff on a one-to-one basis.
- Assists/teaches the team scheduling against guest and hours/occupied room goals.
- Performs hourly job functions as needed.
- Performs other duties, as assigned, to meet business needs.
**Managing and Monitoring Activities that Affect the Guest Experience**
- Understands the brand's service culture.
- Provides excellent customer service by being readily available/approachable for all guests.
- Strives to continually improve guest and employee satisfaction.
- Takes proactive approaches when dealing with guest concerns.
- Extends professionalism and courtesy to guests at all times.
- Responds timely to customer service department request.
- Verifies that all team members meet or exceed all hospitality requirements.
**Managing Profitability**
- Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD).
- Verifies that a viable key control program is in place.
- Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
- Strives to maximize the financial performance of the department.
**Conducting Human Resources Activities**
- Interviews and assists in making hiring decisions.
- Receives hiring recommendations from team supervisors.
- Verifies that orientations for new team members are thorough and completed in a timely fashion.
- Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
- Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.
- Celebrates successes and publicly recognizes the contributions of team members.
The salary range for this position is $57,000 to $71,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Office Manager - Executive Support
Posted 7 days ago
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Key responsibilities include managing office supplies, inventory, and vendor relationships; overseeing the maintenance and organization of office facilities; coordinating meeting schedules, travel arrangements, and logistics for senior management; acting as a primary point of contact for internal and external inquiries; managing the reception area and greeting visitors; implementing and refining office policies and procedures; assisting with budget management and expense tracking; organizing company events and team-building activities; supporting HR functions as needed, such as onboarding new employees; maintaining confidentiality of sensitive information; and ensuring a positive and productive work environment for all staff.
The successful candidate will have a High School Diploma or equivalent; an Associate's or Bachelor's degree is a plus. A minimum of 4 years of experience in office management, executive assistance, or a similar administrative role is required. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with general office equipment are essential. Excellent organizational, time management, and problem-solving skills are paramount. Strong interpersonal and communication skills, with the ability to interact professionally with all levels of staff and external contacts, are necessary. Experience with event planning and basic bookkeeping is advantageous. Join our team and be the cornerstone of our efficient and welcoming office.
Office Manager - Executive Support
Posted 7 days ago
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Operations Management Trainee

Posted 2 days ago
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**Job Description** :
**_IGNITE_** _the leader within you_
At **Ryder** , our most important competitive advantage is our people. _CULTURE- INTEGRITY- FAMILY_ . In this role, you'll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career. This is an essential industry and we've been in the game since 1933!
**Work with America's Leader in Fleet Management and Operations.** Cutting-edge technology, competitive pay, passionate mentors, and a family-like environment that fosters an inclusive and equal-opportunity work environment that believes in its people.
You thought that was it? Take a look at a few of these: Ryder has most recently been named One of the Most Innovative Companies in America ( by **Fortune,** Top Women to Watch in Transportation ( by **Women in Trucking** , and One of the Most Trustworthy Companies in America ( by **Newsweek.**
Have we mentioned we value our people? Hear it from the people that work here!
- Day in the Life of a Ryder's Management Trainee ( Why Join the Ryder Team ( Why Ryder's world is _Ever Better_
**JOB SUMMARY**
The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This requires the incumbent to work cross-functionally across Operations, Asset Management, B2B Sales, Quality Control, and Rental Management.
**_We highly encourage you to carve out your career path and promote from within_** , based on performance. If you're motivated, coachable, and looking to get your management career started, you've come to the right place.
**What We Offer You-** Full Benefits Package including:
+ Competetive Salary (range may vary based on experience & location)
+ Full-time/Permanent
+ Paid time off (PTO)
+ Medical, Dental, & Vision Insurance
+ Paid Training (for the job you're in today & the one you want in the future)
+ 401(k) Savings Plan
+ Employee Stock Purchase Plan
**Job Category:** Operations and Support
**Compensation Information** :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
**Pay Type** :
Minimum Pay Range:
$50,000
Maximum Pay Range:
$55,000
**Benefits Information** :
**For all Full-time positions only** : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
For more information about benefits, click here ( to download the comprehensive benefits summary.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
**Important Note** **:**
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a (@ryder.com) email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at or .
**Current Employees** **:**
If you are a current employee at Ryder, please click here ( to log in to Workday to apply using the internal application process.
_Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ._
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Operations Management Lead
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Director of Operations Management
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