809 Office Services jobs in the United States

Office Services Assistant

94199 San Francisco, California Davis Wright Tremaine

Posted 3 days ago

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Description
This is an exciting opportunity to work for one of the top law firms in the U.S! Davis Wright Tremaine LLP is looking for an Office Services Assistant to join our team in our San Francisco office. This is an essential position that will require five day in-office. This role encompasses a wide range of office support responsibilities, including reception, copy center operations, conference room preparation, facilities management, print and mail services, and overall office operations. At Davis Wright Tremaine, you will find challenging assignments, opportunities for professional growth and community involvement, and a culture of inclusion. DWT fosters inclusiveness and authenticity. Regardless of position, everyone here has a voice and the support is unparalleled. On a typical day you will: Office Services/Reception
  • Reception relief and back-up
  • Maintain lunchroom, pantry, catering kitchen, snack areas, and shower room ensuring all areas are stocked, cleaned and organized daily
  • Sort, log and distribute daily mail, courier deliveries and interoffice mail
Copy Center
  • Log and manage complex copy projects for attorneys, clients, and staff, ensuring all incoming jobs are scheduled and completed on time.
  • Perform tasks such as uploading and duplicating files to thumb drives, DVDs, and CDs.
  • Review completed work for accuracy and quality and ensure timely delivery.
  • Operate all departmental equipment efficiently and effectively.
Facilities/Conference Rooms
  • Set up offices and workspaces for new, visiting, or relocated employees by stocking supplies, arranging furniture, moving files, coordinating artwork installation, and ensuring the space is fully prepared prior to their arrival.
  • Assist in preparing conference center facilities to meet client-specific needs, ensuring rooms are set up to specifications.
  • Set up and break down office supplies, food, and audio-visual equipment, including desktops, laptops, projectors, tables, and chairs.
Join us if you have:
  • 3+ years of related work experience in office support, customer service, or copy/mailroom environments.
  • GED or High School Diploma.
  • Proficient in using computers and standard office equipment, such as fax machines, copiers, scanners, and phones. Strong computer skills with knowledge of Microsoft Outlook, Word, and Excel are required; familiarity with all MS Office products is preferred.
  • Excellent communication abilities (verbal and written) with lawyers, clients, staff, vendors, and other business contacts.
  • Dependable team player who thrives in a service-oriented, collaborative environment.
  • Highly organized, detail-oriented, and capable of managing multiple projects simultaneously while meeting deadlines with minimal supervision.
  • Proactively addresses challenges and takes ownership of tasks, especially during critical business situations.
  • Responds promptly to client or customer issues, seeks feedback, and follows up as needed.
  • Exercises good judgment and decision-making skills in all aspects of work.
Who We Are Davis Wright Tremaine LLP is an AmLaw 100 law firm with 11 offices nationwide. We are relentlessly committed to client service and look for candidates who share that commitment. At DWT, client service means having empathy for each client's and each lawyer's work and personal pressures, business objectives, and legal needs; anticipating their needs; and having the capabilities and commitment to deliver what matters most to them. What's in it For You? DWT offers competitive compensation in addition to ample benefits including but not limited to:
  • Choice of health and vision insurance plans
  • 2 paid volunteer days for qualifying community service work
  • Dental plan
  • Fertility and adoption benefit
  • Paid sabbatical after 13 years of service
  • Tuition reimbursement
  • Commuter benefits
  • Retirement contribution
This job description intends to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to include all duties and responsibilities. California The annualized salary range for this position in San Francisco is $59,000 to $3,000 ( 28.37- 30.29 hourly). Actual pay will be adjusted based on experience and other job-related factors permitted by law. Full time employees may be eligible for a bonus, health insurance with an optional HSA, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance. Commuter and Transit programs are also available.

Davis Wright Tremaine LLP fosters a culture where all talented individuals-including those who are traditionally underrepresented in the legal profession-can have, and can see, paths to success.Our commitment to diversity, equity, and inclusion sits on four pillars: Community, Growth, Education, and Engagement.Learn more about the firm's commitment to DEI here: .
Davis Wright Tremaine provides reasonable accommodations for those who need them to complete the application or recruiting process and for employees who need reasonable accommodations to perform the essential functions of their positions due to a disability or for religious reasons. If you need to request accommodation during the application or recruiting process, please email (emailprotected) . #LI-AF1
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Office Services Clerk

67232 Wichita, Kansas Lewis Brisbois Bisgaard & Smith, LLP

Posted 3 days ago

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Job Description

Office Services Clerk

The Wichita office is seeking an Office Services Clerk with legal experience. The primary responsibilities of this position include performing operational and hospitality duties under general supervision and will be responsible for copying, scanning, production of documents, ordering supplies, reception backup and hospitality support to the office. Additionally, this position is also responsible for providing facilities support, including local deliveries for the office.

We offer competitive compensation and in addition, Lewis Brisbois offers a range of benefits including medical, dental, vision, life insurance, 401k with employer contribution, as well as sick and vacation time. We also offer excellent opportunities for growth and advancement while working with a collaborative team.

Responsibilities

Job Specifications/Requirements:

  • High school diploma or equivalent
  • At least one (1) year of experience as an office clerk
  • Highly organized, detail-oriented, and self-motivated
  • Ability to work with minimal supervision
  • Entry level skills using MS Word, Outlook and comfortable with a variety of computer software programs

Lewis Brisbois is not accepting search firm submissions for this position.

Minimum Salary Maximum Salary
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Office Services Associate

94306 Palo Alto, California Ricoh Americas Corporation

Posted 8 days ago

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Job Description

Job Title: Legal Senior On-Site Service Specialist

This work location is at a government site, additional screenings will be required upon being hired.

Summary: Join our dynamic team as a Legal Senior On-Site Service Specialist, where you will play a pivotal role in transforming our clients' experience through top-notch operations support in a legal office environment. You will engage with cutting-edge technology in high-volume duplicating, production, sorting, and mailing tasks, ensuring seamless operations and client satisfaction. Whether it is performing maintenance, troubleshooting, or providing reception services, you will be the heart of our service delivery.

Roles and Responsibilities:

Legal Environment Responsibilities:

  • Understand client matter workflow, including charge backs to firm and/or clients for work, supplies, and hours.

  • Familiarity with legal technologies and software (e.g., document management systems, cost recovery, and charge back systems like Copitrak/Equitrac).

  • Knowledge of legal records management processes and legal documents (e.g., closing binders, depositions, transcripts, briefs, addendums, filings, discovery, judgments).

  • Knowledge of court systems and proper delivery of items and documents within the court system.

  • Assist with scheduling needed equipment, labor, and supplies for offsite trials.

General Responsibilities:

  • Operate high-volume 2D or 3D print and copy machines, ensuring top-notch quality and efficiency.

  • Provide essential equipment troubleshooting and escalate technical issues promptly for resolution.

  • Deliver exceptional customer service by addressing inquiries, coordinating service calls, and managing job requests.

  • Maintain meticulous records, manage inventory, and calculate charges for services rendered.

  • Collaborate with team members to ensure smooth delivery of completed jobs and support various building functions.

  • Embrace flexibility by occasionally assisting with meeting room setups, light maintenance, and reception duties.

  • Uphold safety standards and adhere to protocols while handling equipment and materials, ensuring a secure work environment.

  • Handle time-sensitive documents that are confidential in nature.

  • Provide professional-level support to executive-level end users, including legal assistants, firm administration, project managers, paralegals, associates, and partners.

  • Maintain logs for billing and assist in calculating charges for work performed.

  • Distribute incoming mail and packages, office supplies, and fax transmissions.

  • Deliver completed reproduction work to designated delivery areas, which may include travel between office locations.

  • Perform shipping and receiving duties and filing duties such as purging and archiving old documents.

  • Perform scanning, file conversion, file naming, and encryption tasks.

  • Perform FTP (File Transfer Protocol) for printing and manage Table of Contents for electronic files.

  • Perform Optical Character Recognition (OCR) tasks and file formatting for printing in Microsoft Office Suite and Adobe Acrobat Pro.

  • Conduct daily quality checks on convenience copiers and respond to errors or troubleshooting copy machines.

  • Maintain daily meter and service logs, stock and organize convenience copier areas, and manage firm conference and meeting rooms.

  • Assist facilities with box moves, office moves, occupant moves, and light maintenance duties.

  • Perform occasional cleaning duties and may require periodic overtime on nights and weekends, including off-hour emergency responses.

Qualifications Must Have:

  • High school diploma or GED, coupled with a minimum of one year of relevant work experience.

  • Proficiency in basic computer skills, including MS Office Suite.

  • Strong communication skills and ability to thrive in a fast-paced, customer-centric environment.

Qualifications Nice to Have:

  • Previous experience in copy jobs or related fields.

  • Basic knowledge of electronics and copier equipment repair.

  • Valid driver's license with minimum auto insurance coverage.

Knowledge, Skills, and Abilities:

  • Working knowledge of copier and related equipment preferred.

  • Ability to utilize a mixture of hardware and software for functions such as cost recovery, document management, and advanced workflow.

  • Knowledge of shipping/receiving procedures and basic electronics preferred.

  • Ability to work independently and flexibly to complete projects.

  • Troubleshooting and problem-solving skills, and the ability to read and comprehend written technical information.

  • Excellent customer relations and verbal communication skills.

Working Conditions, Mental and Physical Demands:

  • Frequent exposure to copier/fax machine noise, toner, and changes in room temperature.

  • Exposure to various weather conditions when walking between buildings and potential for injuries or accidents.

  • Dealing with tight deadlines and quick turnaround times imposes high stress levels.

  • Some physical effort required, including standing, walking, bending, reaching, stretching, climbing, and lifting or moving items weighing up to 50 lbs. and pushing or pulling machines on wheels weighing up to 400 lbs.

  • Daily telephone/in-person contact with customers, employees, managers, and occasional contact with vendors and equipment repair personnel.

  • In this role, you will be at the forefront of innovation, providing solutions and exceptional service. If you are ready to make a meaningful impact and embark on a journey of growth, apply now to join us in shaping the future of service excellence.

In this role, you will be at the forefront of innovation, providing solutions and exceptional service. If you are ready to make a meaningful impact and embark on a journey of growth, apply now to join us in shaping the future of service excellence.

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

  • Choose from a broad selection of medical, dental, life, and disability insurance options.

  • Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.

  • Augment your education with team member tuition assistance programs.

  • Enjoy paid vacation time and paid holidays annually

  • Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

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Office Services Technician

29228 Woodfield, South Carolina Cushman & Wakefield

Posted 9 days ago

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Job Description

Job Title

Office Services Technician

Job Description Summary

(MAC) TECH Coordinator

Job Description

MAC Tech Coordinator

Location: Portland, ME, Chattanooga, TN & Columbia, SC

Cushman & Wakefield is seeking a MAC (Moves, Adds, and Changes) Tech Coordinator to support our Space & Occupancy and Facility Management teams at our Portland campus.

This role serves as the central point of coordination for MAC activities, ensuring seamless execution of move-related services and alignment with strategic planning.

DESCRIPTION

Vendor Coordination

  • Service Scheduling: Coordinate with multiple vendors to support branding efforts, furniture installations/removals, associate relocations, and deployment of new assets.

  • Onsite Escorting: Escort and supervise vendors on-site to ensure efficient, timely, and secure service execution.

  • Punch List Management: Create and maintain punch lists to monitor task status and verify work completion.

Move Strategy Execution

  • Strategy Implementation: Execute the move strategy provided by the MAC Planner, working closely with approved C&W move vendors.

  • Equipment Relocation: Manage the disconnect/reconnect process for equipment in line with the move plan. Verify proper operation post-move and report any issues.

  • Box & Material Moves: Plan and coordinate physical moves of boxes and other materials as outlined in the MAC strategy.

Documentation & Process Improvement

  • Assessment Reporting: Document findings, observations, and completion status for each move, highlighting concerns or follow-ups as needed.

  • Process Optimization: Identify opportunities for field-based process improvements, including value engineering recommendations to drive efficiency.

Quality Assurance

  • Plan Execution Review: Ensure MAC activities are executed in accordance with Cushman & Wakefield’s quality standards and operational expectations.

EXPERIENCE

Qualified candidates will bring 2–5 years of experience in at least two to three of the following areas:

  • Computer/technical customer service

  • Small project or move management.

  • Facilities operations

  • Furniture installation

  • Construction or vendor coordination

Proficiency in communication, both written and verbal, is essential. Candidates must be skilled in developing clear, effective presentations and collaborating across teams.

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1- or email . Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”

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Office Services Technician

04122 Portland, Maine Cushman & Wakefield

Posted 9 days ago

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Job Description

Job Title

Office Services Technician

Job Description Summary

(MAC) TECH Coordinator

Job Description

MAC Tech Coordinator

Location: Portland, ME, Chattanooga, TN & Columbia, SC

Cushman & Wakefield is seeking a MAC (Moves, Adds, and Changes) Tech Coordinator to support our Space & Occupancy and Facility Management teams at our Portland campus.

This role serves as the central point of coordination for MAC activities, ensuring seamless execution of move-related services and alignment with strategic planning.

DESCRIPTION

Vendor Coordination

  • Service Scheduling: Coordinate with multiple vendors to support branding efforts, furniture installations/removals, associate relocations, and deployment of new assets.

  • Onsite Escorting: Escort and supervise vendors on-site to ensure efficient, timely, and secure service execution.

  • Punch List Management: Create and maintain punch lists to monitor task status and verify work completion.

Move Strategy Execution

  • Strategy Implementation: Execute the move strategy provided by the MAC Planner, working closely with approved C&W move vendors.

  • Equipment Relocation: Manage the disconnect/reconnect process for equipment in line with the move plan. Verify proper operation post-move and report any issues.

  • Box & Material Moves: Plan and coordinate physical moves of boxes and other materials as outlined in the MAC strategy.

Documentation & Process Improvement

  • Assessment Reporting: Document findings, observations, and completion status for each move, highlighting concerns or follow-ups as needed.

  • Process Optimization: Identify opportunities for field-based process improvements, including value engineering recommendations to drive efficiency.

Quality Assurance

  • Plan Execution Review: Ensure MAC activities are executed in accordance with Cushman & Wakefield’s quality standards and operational expectations.

EXPERIENCE

Qualified candidates will bring 2–5 years of experience in at least two to three of the following areas:

  • Computer/technical customer service

  • Small project or move management.

  • Facilities operations

  • Furniture installation

  • Construction or vendor coordination

Proficiency in communication, both written and verbal, is essential. Candidates must be skilled in developing clear, effective presentations and collaborating across teams.

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1- or email . Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”

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Office Services Specialist

90079 Los Angeles, California Fisher & Phillips

Posted 12 days ago

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Job Description

Office Services Specialist

(Los Angeles, Full-time, On-Site)

Fisher Phillips, a premier international labor, and employment law firm is seeking a skilled and experienced Office Services Specialist to join our Los Angeles team. In this essential role, you will contribute to the seamless operation of our services, providing crucial support to our department in delivering exceptional client service and maintaining our commitment to excellence.

Key Responsibilities

This role demands strong organizational skills, attention to detail, and the ability to manage multiple responsibilities effectively. The Office Services Specialist ensures smooth office operations by managing various administrative and organizational tasks, including:
  • Handling document management, including copying, scanning, printing, binding, and maintaining physical and electronic records.
  • Processing and distributing incoming and outgoing mail, faxes, and packages, including FedEx and USPS services.
  • Maintaining office spaces and supplies, ensuring conference rooms, kitchens, and work areas are clean, organized, and fully stocked.
  • Setting up conference rooms for meetings and assisting with office setups for new employees.
  • Coordinating records pickups and deliveries.
Requirements
  • Minimum of 3 years of general office experience required; prior experience in a law firm or corporate legal department is a plus.
  • Strong proficiency with Microsoft Office Suite (Word, Excel, PowerPoint), document management systems, and Adobe Acrobat Pro.
  • Familiarity with standard office equipment, including copiers, scanners, fax machines, and printers.
  • Ability to thrive in a high-volume reprographics environment, producing accurate and timely work based on written instructions.
  • Must be physically capable of lifting boxes and packages up to 50 pounds and able to walk, bend, kneel, stand, or sit for extended periods.

Qualified applications with arrest or conviction records will be considered for employment in accordance with both the FCO and the California Fair Chance Act (FCA).

The hourly rate range for this position is $25.01-$33.84 Actual base pay within this range will be determined by several components, including but not limited to, location, relevant experience, internal equity, skills, qualifications, and other job-related factors permitted by law.

Why Join Us

At Fisher Phillips, we recognize that exceptional talent is the foundation of our success, enabling us to deliver outstanding service to both our internal and external clients. Joining our team means collaborating in a professional yet dynamic environment that leverages cutting-edge technology. Our leadership is committed to fostering your professional growth and providing opportunities to challenge yourself in meaningful ways.

We believe in rewarding talent with more than just a competitive salary. Our comprehensive benefits package includes health, dental, and vision insurance, a 401(k) with profit sharing, generous paid time off, and holidays.

Your well-being is our priority. We offer 24/7 telehealth services, a variety of wellness programs, and additional optional benefits designed to support your unique lifestyle. At Fisher Phillips, you'll find a workplace that values your health, happiness, and continued professional development. To learn more about our firm, visit us at

Equal Opportunity Employer

Fisher Phillips is committed to providing equal employment opportunities to all employees and applicants, regardless of race, ethnicity, religion, sex (including related medical conditions), gender, sexual orientation, national origin, citizenship status, veteran status, marital status, pregnancy, age, disability, or any other protected status, in compliance with all applicable laws.

The statements in this position description are not necessarily all-inclusive. Additional duties and responsibilities may be assigned, and requirements may vary from time to time.

Relocation costs are not covered. We are only accepting direct applicants; third-party recruiters or agencies will not be considered. No phone inquiries, please.
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Associate, Office Services

92713 Irvine, California Kaygen

Posted 12 days ago

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Job Description

KAYGEN is an emerging leader in providing top talent for technology-based staffing services. We specialize in providing high-volume contingent staffing, direct hire staffing and project-based solutions to companies worldwide ranging from startups to Fortune 500 and Managed Service Providers (MSP) across a wide variety of industries.

KAYGEN is an emerging leader in providing top talent for technology-based staffing services. We specialize in providing high-volume contingent staffing, direct hire staffing and project-based solutions to companies worldwide ranging from startups to Fortune 500 and Managed Service Providers (MSP) across a wide variety of industries.

Adjustable work schedule but predominantly 8 am - 5:00 pm Monday - Friday. Some events will require early morning or late afternoon support.
Primary tasks will include:

  1. Support and Assist with Mail room functions- pick up / receiving/distribution and packaging and sending mail items - Fed Ex, US Government Client and other methods
  2. Assist with meeting room set up of tables and chairs. Clean up after meetings to including making sure tables and chairs area clean and operational. Coordinate with IT team AV operations
  3. Keeping stock inventory and replenishing stock of coffee, coffee supplies, snacks and kitchen items. Reordering supplies as inventory dictates. Keep an active inventory. Be able to order replenishment of supplies on s needed basis.
  4. Ability to convey to property management, building maintenance concerns via written ticket submittal (landlord website) and verbal direction.
  5. Ability to escort vendors in suite and report back via written confirmation to team
  6. Ability to assemble small items.
  7. Assist all departments with event set up/ break down/ clean up
  8. Maintain mail room and all storage rooms organization.
  9. Support Security Team for lunch breaks and as required.
  10. Responsible for key management for file cabinets/ private offices/ storage and supply areas
  11. Ability to lift and carry boxes packages up to 40#.
  12. Ability to manage and oversee building janitorial services and report to building management and team any concerns or short falls.
  13. Bilingual a plus
  14. Microsoft Outlook, Word and Excel skills
  15. Able to assist with incoming and outgoing mail duties and process.
  16. Ability to work early mornings, late or weekends as needed with advanced notification.
At KAYGEN, we are always looking for dynamic, talented and experienced individuals. We invite you to join our team of talented IT professionals, consulting at client locations across the globe. Our culture is team-orientated; we strive to stand by our core values of respect, honesty and integrity. Our team of experienced staffing experts will work with you to find you the best opportunity. For more information, please visit us at

Benefits :
  • Free Healthcare Insurance
  • Vision and Dental Insurance
  • 401(k) Retirement Plan
  • Free Life Insurance
  • Sick Time Off
Achieve your Kaizen by clicking here. A unique and exclusive talent community supported by Kaygen, that includes programs like:
  • Certifications
  • Mentorship Program
  • Referrals
  • Family and Wellness benefits
  • Continuous Growth and Career Development


At KAYGEN, we are always looking for dynamic, talented and experienced individuals. We invite you to join our team of talented IT professionals, consulting at client locations across the globe. Our culture is team-orientated; we strive to stand by our core values of respect, honesty and integrity. Our team of experienced staffing experts will work with you to find you the best opportunity. For more information, please visit us at

Benefits :
  • Free Healthcare Insurance
  • Vision and Dental Insurance
  • 401(k) Retirement Plan
  • Free Life Insurance
  • Sick Time Off
Achieve your Kaizen by clicking here. A unique and exclusive talent community supported by Kaygen, that includes programs like:
  • Certifications

  • Mentorship Program
  • Referrals
  • Family and Wellness benefits
  • Continuous Growth and Career Development
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About the latest Office services Jobs in United States !

Office Services Clerk

92713 Irvine, California Novate Legal Search

Posted 12 days ago

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Job Description

About the job Office Services Clerk

National firm's Irvine, CA office is in immediate need for an Office Services Clerk.

Primary duties include, but not limited to:

  • Scan incoming documents, profile documents into our document management system, copy/print documents for binders needed for trials/mediation.
  • Provide phone coverage for receptionist breaks/lunch and so forth.
  • This position will also be required to maintain the office supplies for both general office supplies & kitchen supplies, conduct coffee & water setup for meetings & deposition held within the office.
  • Additional tasks & projects will be requested as needed.
  • Hours are Monday Friday 8:30 AM to 5:30 PM with an hour lunch.
  • Software knowledge will focus more so on the basics of Microsoft Office & Outlook.
  • The technical knowledge & ability to clear paper jams and change out toners will also be needed.
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Office Services Lead

95199 San Jose, California The Millennium Group

Posted 12 days ago

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Job Description

San Jose, CA, USA | Hourly | 24.00 per hour 24.00 | Full Time

| Eligible for PTO, Medical Insurance, Dental Insurance, Vision Insurance, 401k, and more!

Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Key Responsibilities: Inbound Accountable Mail & Packages:

  • Receive, verify, and inspect incoming courier-labeled mail and packages using TMG's verification and signature process.

  • Accurately scan and log items into TMG's tracking system within one hour of receipt.

  • Label packages with internal tracking barcodes and sort for delivery by building and/or floor.

  • Stage items for organized pickup or prepare for timely delivery based on priority:

  • Priority/business-critical: deliver within 2 hours.

  • Items received before 2pm: deliver by 5pm.

  • Items received after 2pm: deliver by 12pm the next business day.

  • Collect recipient or delegate signatures for all deliveries/pickups using digital scanners or manual logs.

  • Notify Infineon Security and client contacts about any suspicious or damaged items.

  • Maintain volume records of all inbound accountables.

Inbound Non-Accountable Mail & Packages:

  • Sort USPS and other non-trackable mail for distribution to designated folders and personnel.

  • Deliver mail based on time-sensitive schedules.

  • Document daily volume using TMG's inbound mail volume log.

  • Report any suspicious items immediately to Infineon Security.

Outbound Mail & Packages:

  • Process outgoing mail using postage machines and shipping software (NOSTAS, SAP PIF, ASSIT4, FedEx, DHL).

  • Collect outbound items from copy areas or receive from employees directly.

  • Ensure packaging follows approved guidelines.

  • Process all packages received before 3:30pm in time for courier pickup between 4:30pm-5:00pm.

  • Collaborate with internal departments to meet compliance for international shipping.

  • Support shipping of engineering samples, including receiving, stocking, documentation, and dispatch.

  • Escalate any service interruptions, lost items, or complaints to Infineon management by the next business day.

  • Maintain records of daily volumes and shipping logs.

Supply Management:

  • Monitor, receive, and organize shipping-related supplies and inventory.

  • Notify Facilities Manager when supplies are low.

  • Replenish paper in copiers and restock supply areas as needed.

Reporting & Compliance:

  • Compile monthly reports on key issues, improvements, and progress.

  • Maintain accurate and accessible electronic and physical logs for incoming and outgoing shipments.

  • Follow all Infineon security protocols, safety regulations, and federal/state requirements.

  • Complete other assigned mail room or shipping tasks as needed.

    Qualifications:

  • Minimum 2 years of experience in customer service and shipping/receiving functions (preferred)

  • Corporate reception or front desk experience is a plus

  • Strong customer service and interpersonal skills

  • High school diploma or equivalent required

  • Familiarity with postage meters and shipping carriers (UPS, FedEx, DHL) is a plus

  • Experience with international shipping procedures is a plus

  • 1-3 years' experience using Microsoft Office Suite (Outlook, Word, Excel, etc.)

  • Ability to work both independently and collaboratively within a team

  • Excellent verbal and written communication skills

  • Must be able to consistently meet attendance and punctuality requirements

  • Ability to lift up to 50 lbs. on a regular basis

  • Strong attention to detail and organizational skills

  • Ability to maintain confidentiality and comply with company security standards.

    Working Conditions:

  • This role requires frequent standing, lifting, bending, and walking.

  • Must be comfortable working with shipping equipment and in an office facility environment.

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Office Services Specialist

90079 Los Angeles, California SPS North America Inc

Posted 12 days ago

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Job Description

Job Title: Field Support Specialist

Reports To: The Field Support Specialist, will report to the Client Services Supervisor, Client Services Manager, Human Resources, or equivalent leadership.

Job Overview:

The Field Support Specialist will be assigned to provide backfill coverage within their assigned region, filling in for staff that will be on scheduled and unscheduled time off. This position requires flexibility as there will be multiple locations the FSS could be assigned to. This assignment could also be same day assignments based on unscheduled call outs needing immediate support. This position is recognized as a critical role for customer satisfaction, continuity of business, and meeting our service level agreements. The goal for this role is to ensure customers are supported with continuous coverage in conformance of our service level agreements.

The FSS Representative provides exceptional overall office services experience, delivering operational functions in the following service lines: shipping & receiving, print & binding, facilities, hospitality, concierge, reception, data entry, document scanning, inventory/supplies management, and other processes which may be tailored to specific sites within the scope of our core business lines and service level agreements. Training will be facilitated at SPS sites within that region to establish FSS familiarity with the other SPS sites.

Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service.

Duties and Responsibilities:

Mail Services
  • Provides exceptional world class service to all clients (in all forms of communication).
  • Processes inbound and outbound accountable and flat mail/packages and sorts by recipient/department utilizing manual or electronic chain of custody procedures.
  • Performs duties associated with the shipping and receiving of materials such as packaging and sealing shipments.
Reprographics Services
  • Assists with copy/print production and/or monitoring the copy/print equipment for satisfactory functionality.
  • Provide binding services such a GBC, Velo, Coil, and Wire Internal
  • Performs daily key operations of convenience multi-function devices (ensuring functionality, replenish toner/paper).
  • Performs duties of scanning and imaging documents and light copy/print reproduction services.
Office Services
  • Maintains the Office Services Center area in a neat and orderly fashion.
  • Service and replenish the pantry, conference, kitchen, or meetings areas.
  • Provides general and preventative office maintenance & repair duties.
  • Oversees office equipment maintenance and safety tests.
  • Breakroom organization, cleaning, and stocking.
  • Meeting room and conference room set ups.
  • Monitors level of office supplies on the floors while replenishing.
  • Inventories office supplies and orders accordingly.
Front of House
  • Provides reception or concierge (front of office) coverage as needed.
  • Welcome guests receive and catalog guest information, and orient new clients.
  • Represent SPS Global and our clients positively in all interactions (in person, on the
    phone, and over email)
  • Oversee the quality of the lobby concierge experience while demonstrating a spontaneous desire to assist others and provide excellent service
  • Exhibit a courteous and gracious personality even in stressful situations and builds professional relationships with customers and other teams.
  • Receiving guests and contacting associated client host, coordinating with Building Security, and managing access levels for clients.
  • Answers and properly routes global calls,
  • Logs visitors into the registration system.
  • Provides light administrative support to staff as directed
Competencies:
  • Strong verbal and written communication skills.
  • Excellent customer service skills.
  • MS Office Suite experience with intermediate to expert competency.
  • Ability to handle multiple tasks simultaneously.
  • Good organizational skills.
  • Working knowledge of MFD (Multi-Functional Device) equipment.
  • Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions.
  • Possesses ability to work independently and capable of completing projects.
  • Proactively seeks out additional work during downtime.
  • Builds professional relationships with customers and other teams.
  • Maintains professionalism and composure when interacting with all employees.
Qualifications and Education Requirements:
  • High School Diploma (or equivalent) required.
  • 6+ months prior work experience preferred.
  • Ability to work assigned work hours determined by manager.
  • Excellent organizational and time management skills.
  • Analytical abilities and aptitude in problem-solving.
  • Superb written and verbal communication skills.
  • Current knowledge or ability to learn computer-based systems required for functions of position.
  • Required to maintain an overall professional appearance and attitude.
  • Adhere to all policies and procedures required.
Physical Demands:
  • Approximately 50% of the time this position requires the below physical demands.
    • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry 25 lbs. individually and 50 lbs. with assistance.
    • Ability to walk bend, kneel, stand, and/or sit for an extended period of time.
    • Manual dexterity required for operating office machinery and use of equipment such as ladders and binding machinery.
    • Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and ability to match or detect differences between colors, including shades of color and brightness (MFP color calibration and print requests require this ability).
Travel:
  • Travel is an essential part of the Field Services Specialist role and it is mandatory to have access to a reliable means of transportation.
  • Assignments can include traveling from one SPS site to another SPS site after your arrival to your "home" location as required by business need.
  • Travel distance will be predominately within the FSS's assigned region
Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Pay Range

$21-$22 USD

WHAT WE OFFER
  • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
  • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
  • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
  • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off.
    • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS

SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.

Colorado only:We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.

Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform.

SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.

To view our privacy policy, click on the link below: Data Privacy Statement

Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.
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