1,237 Onboarding Specialist jobs in the United States

Join to apply for the Onboarding Specialist role at Compass 5 days ago Be among the first 25 applicants Join to apply for the Onboarding Specialist role at Compass At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients. Are you passionate about creating a tremendous customer experience, and do you love finding faster/more efficient ways of doing things? Are you seeking a career that allows you to develop in one of the world’s fastest growing companies, and to have a tremendous impact on that growth? Compass is looking for passionate, driven professionals, with tremendous people skills to join our Onboarding Operations team. The Onboarding Operations team is responsible for welcoming new agents to Compass. We work with agents prior to joining our brokerage, conduct their onboarding, and ensure that they transition seamlessly over to their local market’s support teams. It’s our job to make sure every agent feels special, well supported, warmly welcomed, and as if they’ve finally found their place in the world at Compass. Please note: this role is 100% in-office in our Newport Beach, CA office (341 Bayside Dr) At Compass You Will Conduct day 1 onboarding for licensed team members and standard GCI principal agents Ensure account set-up and all preboarding steps are completed for each onboarding Liaise with local AEM team, Renewals, SGMs, Support, regarding onboarding details Complete onboarding follow up with key stakeholders Support future optimization of centralized agent onboarding processes Liaise with regional AEMs to surface, document, and maintain regionally nuanced processes 80% conducting agent onboarding activities for licensed team members (LTM) and principals 10% Onboarding administrative tasks 10% support onboarding process optimization (project/workstream based) What We're Looking For Flexible and adaptable, with proven track record of being #SolutionsDriven Ability to manage multiple priorities and projects simultaneously Ability to follow instruction and documented SOPs in order to manage daily tasks Proactive communicator with strong customer service skills Highly organized with strong attention to detail 2+ years experience in a training, onboarding, or account management role Previous experience in a remote role a plus B.A. or B.S. degree Impeccable attention to detail and problem-solving skills Team player adept at collaborating with others Self-starter attitude and ability to exercise judgment and problem-solve with minimal supervision Continuous desire to improve existing processes and develop creative solutions Exceptional written and verbal communication 1-2 years of start-up, technology, marketing or real estate experience a plus Compensation The base pay range for this position is $25.00 - $8.00 per hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met. Perks That You Need To Know About Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance. Do your best work, be your authentic self. At Compass, we believe that everyone deserves to find their place in the world — a place where they feel like they belong, where they can be their authentic selves, where they can thrive. Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers. Notice for California Applicants Los Angeles County Fair Chance Notice Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Human Resources Referrals increase your chances of interviewing at Compass by 2x Sign in to set job alerts for “Onboarding Specialist” roles. Irvine, CA $70,00 .00- 75,000.00 3 days ago Newport Beach, CA 25.00- 28.00 2 days ago Irvine, CA 50,000.00- 60,000.00 4 weeks ago Irvine, CA 50,000.00- 64,000.00 1 week ago Irvine, CA 70,000.00- 75,000.00 2 weeks ago Submit your resume here for future consideration Human Resources Coordinator - Waldorf Astoria Monarch Beach Resort and Club Human Resources Coordinator (Benefits & HRIS) Long Beach, CA 52,000.00- 60,000.00 2 days ago Newport Beach, CA 28.00- 28.00 1 week ago Newport Beach, CA 70,000.00- 80,000.00 1 week ago Long Beach, CA 55,000.00- 60,000.00 3 days ago Irvine, CA 75,000.00- 85,000.00 3 days ago Human Resource Professional - California Region Irvine, CA 60,000.00- 65,000.00 12 hours ago Irvine, CA 110,000.00- 125,000.00 2 months ago Costa Mesa, CA 68,640.00- 75,000.00 1 day ago Irvine, CA 60,000.00- 100,000.00 4 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Job Title: Onboarding Specialist Location: In-office (Palo Alto, CA) Reports to: Manager of Onboarding What You Will Own (Responsibilities) Guide new customers through implementation, training, and early adoption of an AI-powered communication platform. Manage the full customer lifecycle from post-sale to early post-live. Collaborate cross-functionally with Operations, Product, Support, Engineering, and Customer Success teams. Engage in both external client communication and internal team coordination. Focus on continuous process improvement and building strong customer relationships. Define success by delivering efficient deployments and driving high customer satisfaction. What You Will Need to Accomplish the Job (Minimum Qualifications) Lead onboarding sessions tailored to each customer’s business goals. Manage the full post-sale onboarding lifecycle: account creation, configuration, testing, training, deployment, and early post-live support. Collaborate cross-functionally to resolve escalations and improve processes. Build strong client relationships and provide education on platform best practices. Develop documentation and contribute to the onboarding knowledge base. What Will Make Us Love You (Preferred Qualifications) Self-starter with a growth mindset. Empathetic and intuitive communicator. Comfortable navigating technical software environments. Strong presentation and storytelling skills. Collaborative and detail-oriented. Passion for AI/tech and improving the customer experience. #J-18808-Ljbffr

At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money.

Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes' Next Billion Dollar Startups, Forbes' Cloud 100, the Inc. 5000, and Fast Company's World's Most Innovative Companies.

At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you!

The Onboarding Specialist is a vital part of the Podium team. Responsible for the initial implementation and onboarding of new customer accounts with a focus on AI agents. Responsible for the organization and management of account connections, integration fulfillment, tailored team trainings for all locations in any given account, resolving customer issues, and customer usage monitoring to bring about the successful completion of new customer implementation. The Onboarding Specialist also has a major role in creating new processes internally and needs to be able to adjust quickly to changing circumstances.

What you will be doing:

• Primary contact during first 30 days of new customer experience
• Podium product expert
• Manage potential escalations within first 30 days
• Coordinate all account connections (product and integration related)
• Ensure product adoption through various outreach methods and health scoring of accounts
• Implement and configure AI agents
• Ensure effective hand-off to CSM's after onboarding period is over
• Conduct full-team trainings for all locations in every account covering best practices
• Coordinating and responding to client issues
• Building new processes and working with different departments to create a smooth implementation experience

• 1-2 years of experience in a customer onboarding/implementation role (in SaaS is a plus)
• A bachelor's degree in business or similar field.
• Exceptional written and communication skills
• Experience communicating directly with clients
• Proven track record of managing multiple concurrent projects with varying complexity levels
• Excellent problem solving skills
• Self-starter with prior experience navigating complex customer environments
• Ability to sort through large volumes of data and drive insights and results
• Interest in further understanding and working with AI agents

• Bachelor's degree.
• Experience with Gainsight and Salesforce

• Compensation: $60,500
• Transparent culture
• Work in this building in Lehi, UT 5 days a week
• Great opportunities for career growth
• Life insurance, long and short-term disability coverage
• Paid maternity and paternity leave
• Fertility Benefits
• Excellent medical, dental, and vision benefits
• 401k Plan
• Bi-annual swag drops with cool Podium gear and apparel
• A stellar HQ (Utah) gym with local professional coaches and classes offered
• Onsite HQ (Utah) child care center, subsidized for employees

• Hybrid flexibility - 3 day a week in the office.
• Phenomenal benefits.
• Amazing company culture that values innovation and professional development.

• Lead end-to-end onboarding processes for new hires, ensuring seamless integration into the banking environment with strict adherence to regulatory requirements.
• Execute comprehensive background verification procedures, maintaining the highest standards of compliance within the heavily regulated banking sector.
• Drive innovative recruiting initiatives, partnering closely with hiring managers to identify and attract top-tier talent across various banking positions.
• Conduct thorough candidate screening and evaluation processes, ensuring optimal candidate-role alignment.
• Spearhead technology advancement within the recruiting function, implementing cutting-edge sourcing tools and technological solutions to enhance team capabilities.
• Leverage Portuguese fluency to expand talent acquisition reach and support diverse candidate populations.
• Develop and maintain recruiting metrics and reporting to drive continuous improvement in hiring processes.
• Build and nurture candidate pipelines through strategic sourcing and relationship management.
• Ensure all recruiting and onboarding activities meet stringent banking regulatory standards.

• Fluency in Portuguese (spoken and written) - absolutely required.
• Bachelor's degree in Human Resources, Business Administration, or related discipline.
• 2+ years of recruiting, onboarding, or HR experience, preferably in Banking or another highly-regulated industry.
• Tech-savvy with passion for implementing innovative recruiting technologies and sourcing tools.
• Strong understanding of background verification processes and regulatory compliance requirements.
• Experience with applicant tracking systems and HR technology platforms.
• Exceptional attention to detail with ability to manage multiple priorities in a fast-paced environment.
• Strong analytical skills with ability to track and improve recruiting metrics.
• Self-motivated up-and-comer with ambition to grow within the financial services industry.

• Guide new customers through implementation, training, and early adoption of an AI-powered communication platform.
• Manage the full customer lifecycle from post-sale to early post-live.
• Collaborate cross-functionally with Operations, Product, Support, Engineering, and Customer Success teams.
• Engage in both external client communication and internal team coordination.
• Focus on continuous process improvement and building strong customer relationships.
• Define success by delivering efficient deployments and driving high customer satisfaction.

• Lead onboarding sessions tailored to each customer's business goals.
• Manage the full post-sale onboarding lifecycle: account creation, configuration, testing, training, deployment, and early post-live support.
• Collaborate cross-functionally to resolve escalations and improve processes.
• Build strong client relationships and provide education on platform best practices.
• Develop documentation and contribute to the onboarding knowledge base.

• Self-starter with a growth mindset.
• Empathetic and intuitive communicator.
• Comfortable navigating technical software environments.
• Strong presentation and storytelling skills.
• Collaborative and detail-oriented.
• Passion for AI/tech and improving the customer experience.

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children's life stories!

Key Responsibilities:

This role is a key administrator of global and local onboarding for the People and Culture Employment Operations & Onboarding team to ensure compliance with World Vision International (WVI) recruitment selection and onboarding policies, standard operational procedures, and global best practices. This position will liaise with relevant Global Centre People and Culture (GC P&C) teams as well as local P&C partners globally to ensure that new hires are effectively inducted into the organization in a way that improves their overall experience. The role is responsible for integrating the Onboarding process in Workday, monitoring/evaluating progress, and suggesting continuous improvement. The post holder will be the subject matter expert and will continuously research and recommend new ways of improving the new hire induction and onboarding process for more efficiency.

MAIN RESPONSIBILITIES

Global Orientation and Onboarding:

• Maintain scalable standard operating procedures for the onboarding of the global WVI population.
• Conduct induction and onboarding for all Global Centre hires in partnership with global & local P&C teams and hiring managers.
• Provide expertise on the onboarding process for International Assignees (IA).
• Coordinate IA onboarding with other relevant GC P&C departments like benefits, payroll, and global mobility, as well as external partners.
• Lead onboarding orientation calls as per the established schedule for certain employee types.
• Respond to inquiries related to new hire onboarding and provide fast & efficient solutions.
• Evaluate and triage requests of new hires and their managers, provide guidance, find solutions, and escalate for further assistance when needed.
• Maintain and update wvcentral Onboarding page with relevant resources and information.

• Oversee onboarding plans assigned to new employees by the Workday Onboarding module.
• Track onboarding plan progression and assist with troubleshooting at any stage.
• Run and analyse weekly onboarding reports to evaluate the new hire onboarding process.
• Facilitate resolution with other People & Culture teams engaged in onboarding.
• Act as a main partner with the P&C Systems Support Services team to diagnose and resolve any system issues.
• Document any process improvement initiatives taken during module implementation.
• Act as the key person in the Onboarding Partner Workday role and provide cross-training.
• Collect and analyse data from employee experience surveys and propose improvements.

• Conduct employment verification procedures for all US-based employees, including I-9 and E-Verify.
• Conduct criminal background checks domestically (US) and internationally, and act as a single point of contact for the external background check vendor.
• Ensure local and global compliance with existing onboarding procedures.
• Organize, store, and maintain onboarded employee data for monitoring and compliance, as well as ensure proper confidential records in appropriate internal systems.

• Meaningfully participate in team meetings and make contributions to the team's success.
• Partner and collaborate with team members on their portfolios as needed.
• Perform other duties as needed at manager's discretion

• Proven experience with new hire onboarding processes and Human Resources (HR) administration.
• Excellent working knowledge of Workday HR related modules or equivalent HRIS system(s).
• Strong verbal and written communication skills with the ability to conduct orientation & onboarding calls.
• Ability to organize information in a logical, efficient, and user-friendly way.
• Experience with managing employees' files, databases, or similar records.
• Extreme attention to detail and process flows; ability to handle sensitive information with confidentiality.
• Strong partnership-building skills and customer-oriented attitude.
• Excellent working knowledge of Microsoft Office, including Outlook and PowerPoint.
• A mature Christian who models Christian behaviors in dealing with others.

Are you a compassionate and highly organized professional who thrives on guiding people through moments of uncertainty with clarity, empathy, and precision?

Do you have a knack for calming nerves, collecting critical information, and creating positive first impressions that turn into trusted relationships?

Can you balance emotional sensitivity with sharp attention to detail - ensuring every intake is accurate, every conversation intentional, and every client prepared for what's next?

Do you thrive in fast-paced, mission-driven environments where every interaction counts?

Final question: When faced with a challenge, do you get excited or run away?

** IMPORTANT: TO APPLY **

If you have any questions, please email only.

• Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform.

• Client Engagement & Scheduling: Engage with prospective clients to gather key case details, answer initial questions, and efficiently schedule consultations to move their case forward.
• Phone & In-Person Support: Take client calls, conduct timely follow-ups, and offer in-person support at the office - ensuring no communication is missed and every client receives prompt, attentive follow-through at all times.
• Client Conversion: Maintain a sales-minded approach to intake by confidently guiding prospective clients through our process with empathy and professionalism. Help each individual feel fully supported from the first interaction-clearly communicating the value of our firm, answering questions with care, and ensuring they understand every next step in a seamless and reassuring manner.
• Correspondence & Contract Support: Draft professional client communications and assist in preparing legal contracts under attorney guidance, ensuring clarity, accuracy, and a high standard of quality in all written materials.
• File & CRM Management: Organize and maintain accurate client records by managing files, databases, and CRM entries, ensuring all information is complete, up to date, and easily accessible to support a smooth intake process.
• Cross-Department Collaboration: Collaborate with attorneys, paralegals, and reception to coordinate across departments and deliver a smooth intake experience.
• Process Improvement: Support the overall intake strategy through participation in team meetings, brainstorming improvements, and identifying better ways to support prospective clients.

• Client-Facing Background: 2+ years in a client-facing role such as customer service, sales, or administrative support. Intake experience within the legal industry, especially in criminal defense law, is highly advantageous.
• Language & Communication: Bilingual fluency in English and Spanish with strong written and verbal communication skills, enabling clear and professional client interactions across diverse backgrounds.
• Emotional Intelligence: Ability to remain calm, empathetic, and composed under pressure, creating a supportive experience for clients during highly emotional or stressful situations.
• Problem-Solving & Critical Thinking: Sharp analytical skills and sound judgment, with the ability to assess situations quickly and contribute to effective solutions.
• Operational Accuracy: Highly organized with a keen eye for detail and a strong commitment to maintaining accurate documentation and upholding process integrity.
• Technical Skills: Proficient in Microsoft Office and Google Workspace. Experience using CRM, case management, and call handling software - such as Lawmatics, Clio, and similar platforms - is a plus.
• Legal Writing: Willingness to learn how to draft legal contracts and assist with writing or editing firm documents, with on-the-job training provided.
• Work Ethic & Growth Mindset: Proven history of strong work ethic, goal-driven performance, and upward growth. Self-starter who learns quickly and thrives in fast-paced, evolving environments.
• Leadership & Teamwork: Demonstrated leadership potential and ability to collaborate effectively within a team environment, contributing to shared goals and a positive workplace culture.

• Professional Growth- We are committed to your professional development. You'll be supported by a collaborative team that values learning, offers ongoing training, and provides opportunities to grow and advance in your career.
• Positive, No-Micromanagement Culture: Join a team that values respect, collaboration, and fun. We bond over monthly happy hours and believe every team member matters.
• Growth-Minded Environment: We offer career pathing and mentorship with real opportunities to grow within the firm as we expand.
• Purposeful Work: Help individuals at one of the most stressful points of their lives feel confident, protected, and informed.
• Leadership That Listens: Work directly with our Chief of Staff and legal team in a close-knit, collaborative setting where your ideas and insights matter.

• Incentives: Enjoy performance-based incentives that reward results, client impact, and meaningful contributions to the firm's success.
• Performance Reviews: Quarterly evaluations to support your growth, development, and career advancement.
• Health Benefits: Employer-supported health insurance to support your physical and mental well-being.
• Retirement Savings: Access to a 401(k) plan with employer matching to help you plan for the future.
• Paid Time Off: Generous PTO policy to support work-life balance and recovery when you're feeling unwell.

About the job Onboarding Specialist

Orvix Engineering is a leading engineering firm dedicated to providing innovative and sustainable solutions across a variety of sectors. Our mission is to transform ideas into reality through excellence in engineering, ensuring that our projects not only meet but exceed the expectations of our clients. Founded on the principles of integrity, quality, and collaboration, we pride ourselves on being at the forefront of technological advancements in the engineering industry. Our commitment to delivering exceptional results has established us as a trusted partner in numerous projects, ranging from small-scale endeavors to large, complex initiatives.

Note: The role is strictly for candidates within the United States.

The Onboarding Specialist will be responsible for ensuring a smooth and welcoming transition for new employees as they join our organization. This role will oversee the end-to-end onboarding process, ensuring that new hires are properly integrated into the company culture, equipped with the resources they need to succeed, and set up for long-term success in their roles.

Key Responsibilities:

1. Onboarding Process Management:
   
   • Oversee the entire onboarding process for new hires, from pre-boarding to the completion of their initial onboarding period.
   • Ensure new employees are provided with all necessary resources and materials, including access to relevant systems, equipment, and tools.
   • Coordinate with HR, IT, and other departments to ensure all onboarding tasks are completed on time and accurately.
2. Employee Orientation:
   
   • Conduct engaging and informative new hire orientations, introducing employees to Orvix Engineerings company culture, values, policies, and procedures.
   • Provide an overview of employee benefits, compliance requirements, and organizational structure.
   • Ensure new employees have a clear understanding of their roles, expectations, and available support systems.
3. New Hire Integration & Support:
   
   • Act as the main point of contact for new hires during their initial onboarding period, answering questions and offering assistance as needed.
   • Help new employees integrate into their teams by facilitating introductions, providing information on team structures, and fostering connections.
   • Ensure that new hires feel supported and welcomed as they transition into their roles.
4. Documentation & Compliance:
   
   • Ensure that all required new hire documentation, including contracts, tax forms, and identification records, are completed and properly filed.
   • Ensure compliance with company policies, legal requirements, and industry standards during the onboarding process.
   • Maintain accurate records of all new hire activities, tracking progress through the onboarding process and ensuring timely completion of required tasks.
5. Training & Development:
   
   • Collaborate with training coordinators and department managers to ensure new hires receive relevant training and professional development resources.
   • Coordinate initial job training and development schedules for new employees.
   • Track and assess the effectiveness of onboarding training and make recommendations for improvement.
6. Feedback & Continuous Improvement:
   
   • Gather feedback from new hires regarding their onboarding experience through surveys, interviews, or informal check-ins.
   • Analyze feedback and recommend improvements to the onboarding process based on employee insights and industry best practices.
   • Work with HR leadership to continuously improve onboarding materials, processes, and initiatives to ensure they align with company goals and culture.
7. Collaboration with Hiring Managers:
   
   • Work closely with hiring managers to ensure they are prepared for the arrival of new employees, including setting up necessary workspaces and access to tools.
   • Support hiring managers in ensuring new hires understand their roles and expectations during the initial phase of employment.
   • Monitor new hire progress, addressing any issues or concerns as they arise, and ensure they receive the necessary resources to succeed in their roles.

• Education: Bachelors degree in Human Resources, Business Administration, or a related field, or equivalent work experience.
• Experience:
  
  • 1+ years of experience in onboarding, human resources, or employee relations.
  • Strong knowledge of onboarding best practices, HR compliance, and employee training.
  • Experience working in a fast-paced or technical/engineering environment is a plus.
• Technical Skills:
  
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and HRIS software (Workday, BambooHR, or similar).
  • Familiarity with employee benefits systems and other HR tools.
  • Ability to manage multiple onboarding tasks simultaneously with a high level of organization.
• Soft Skills:
• Excellent verbal and written communication skills.
• Strong interpersonal skills, with the ability to connect with people at all levels of the organization.
• High attention to detail and ability to manage tasks efficiently.
• Ability to handle confidential and sensitive information with discretion.
• A customer-service mindset with a passion for delivering exceptional experiences.

• Monday to Friday

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off (PTO)

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off (PTO)