299 Online Training jobs in the United States
Technical Training Lead Analyst, Instructional Design - Evernorth - Remote
Posted 16 days ago
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Job Description
An instructional designer is responsible for creating effective, engaging, and accessible learning experiences by applying adult learning theory, they collaborate with subject matter experts to analyze learning needs, design curriculum and training materials, develop digital and facilitated learning solutions, and evaluate instructional effectiveness. Their goal is to enhance learner performance and support organizational goals through well-structured, learner-centered content.
Major Responsibilities
- Design, develop and implement course content for new hire training curriculum for Care solution roles inclusive of case managers, specialty case managers, coaches, personal advocates , and supervisors.
- Design, develop and implement course content for ongoing learning initiatives . Perform readiness activities to support courses for quarterly learning bundles. Effective learners ready for new initiatives or process changes.
- Perform ongoing curriculum maintenance on a consistent basis to ensure training materials are current and documentation is available in a secure shared location.
- Perform and lead discovery sessions leveraging the ADDIE framework in instructional design.
- Analysis : Identify audience, define learning objectives , skill gaps, conduct needs analysis
- Design: Design course structure, delivery method, story board outline , engagement approach, (role/play, scenarios, test knowledge)
- Develop: Create the material outlined in the storyboard, set up demo reviews & obtain feedback & sign off.
- I mplementation : Finalize curriculum and load to LMS, support VOC and updates, supports t rain the trainer , make real time adjustments
- Evaluation : Develop evaluation model for each curriculum built to measure proficiency and track learning analytics to assess learning effectiveness, identify opportunities for improvement and stakeholder satisfaction.
- Collaborate and develop relationships with business partners to implement and assist in curriculum development.
- Employ creative development methods and incorporate new technologies to drive innovation
- A pply industry best practices, trends, and feasibility of various learning modalities
- Promote inclusion of core values and strategies in training curricula.
- Identify changes in products, systems and processes that impact training through attendance at operational and project meetings or other formal and informal means, and update the curriculum as needed with these changes.
- Embrace change, stay current on the business strategy and keep curricula up to date with the changes in the business strategy and align with C are Solution key priorities.
- Continually improve the effectiveness and depth of all training curricula by staying current with evolving instructional design techniques and software.
- Continuously enhance the training experience of learners by creating an interactive and engaging learning environment utilizing instructor-led, virtual and eLearning platforms.
- Perform classroom training and facilitation as required to meet business needs.
- This is a remote role. May require in office meetings as applicable.
Skills and Attributes
The Instructional Designer must possess the following skills and attributes:
- A bility to demonstrate excellent communication skills, both written and oral;
- D emonstrate strong presentation skills
- Can navigate a fast-paced environment with tight deadlines
- S trong computer , MS Office skills & LMS
- Works well independently and as a team
- Highly organized, motivated, consistently meets operational timelines through effective planning and execution
- Self-directed ; has a strong understanding of l earning theory , adult learning principles and learning styles
- Change agile with the ability to shift gears quickly
- Technically savvy, can adapt qui ckly to new technology
- Receptive to feedback & seeks feedback proactively. Demonstrates a growth mindset
Qualifications:
- 3 + years of instructional design with 2+ years' experience developing healthcare training curriculum
- Bachelor's Degree preferred. Instructional Design certification a plus
- Demonstrated understanding of Evernorth & C are solutions products and programs
- Experience implementing training programs and building strong relationships and consensus.
- Strong skills working with authoring tools such as: Articulate ( Storyline ; Rise) , Camtasia, Adobe Captivate, Vyond , etc.
- Understanding of medical management operations and various systems ( i.e. TruCare, HEV, HC ICMS, CHC ICMS, CAMS, DG, CCMS, PreVue ) preferred.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 69,500 - 115,900 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansa s, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Training & Development Coordinator
Posted 26 days ago
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Job Description
We are seeking a proactive and organized Training & Development Coordinator to manage and implement employee training programs. This role involves coordinating learning initiatives, tracking training progress, and supporting employee growth and development to enhance organizational performance.
Key Responsibilities:- Plan, organize, and coordinate training programs and workshops for employees.
- Schedule and facilitate training sessions, both virtual and in-person.
- Develop and maintain training materials, manuals, and online learning content.
- Track and monitor employee participation and progress in training programs.
- Collaborate with department managers to identify skill gaps and learning needs.
- Evaluate training effectiveness and provide feedback for improvement.
- Maintain records of training activities and certifications.
- Support onboarding and orientation programs for new employees.
- Coordinate with external trainers or training vendors when necessary.
- Assist in the development of learning strategies to improve employee engagement and performance.
- Bachelor’s degree in Human Resources, Education, Business Administration, or related field.
- Prior experience in training coordination, HR, or L&D roles preferred.
- Strong organizational and time-management skills.
- Excellent written and verbal communication skills.
- Ability to work independently and manage multiple tasks simultaneously.
- Proficiency in Microsoft Office Suite and Learning Management Systems (LMS) preferred.
- Attention to detail and strong interpersonal skills.
- Passion for employee development and continuous learning.
- Remote, hybrid, or office-based depending on company policies.
- Flexible hours may be required for scheduling training sessions across time zones.
- Competitive salary with performance-based incentives.
- Health, dental, and vision insurance.
- Paid time off, holidays, and professional development opportunities.
- Opportunities to advance into senior HR or L&D roles.
Company Details
Payroll Accounting Officer Training Available
Posted 11 days ago
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Job Description
We’re looking for a Payroll & Accounting Associate to join our growing team. In this role, you’ll help manage payroll operations, assist with basic accounting tasks, and support the finance department in maintaining accurate financial records. You’ll work closely with our team to ensure smooth, timely, and compliant financial processes.
This position is open to both experienced professionals and motivated newcomers . We offer hands-on training , so you’ll gain the skills and knowledge needed to grow your career in payroll and accounting.
Key Responsibilities
- Process employee payroll accurately and on schedule
- Maintain and update payroll and accounting records
- Assist with data entry, invoice tracking, and expense reporting
- Help reconcile accounts and prepare simple financial statements
- Support the finance team with daily administrative tasks
- Ensure compliance with company policies and confidentiality standards
Qualifications
- Strong attention to detail and accuracy
- Good communication and organizational skills
- Basic computer knowledge (Excel or Google Sheets preferred)
- Ability to work independently and as part of a team
- No prior experience required — training will be provided
What We Offer
- Comprehensive training and mentorship
- Opportunity for career growth in payroll and accounting
- Supportive, team-oriented environment
- Competitive compensation
Company Details
Entry Level Customer Support Needed With Training Included
Posted 26 days ago
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Job Description
InVision Inc is a company renowned for its digital product design platform. This job description captures the responsibilities and expectations for a remote position within the company, focusing on customer service, success, and satisfaction.
Are you looking to start your career in customer support or customer success? InVision is offering a remote Customer Support & Success Representative position where no prior experience is required. We provide full training to help you develop the skills and knowledge needed to succeed in this role. You’ll be the first point of contact for our customers, assisting them with questions, troubleshooting, and ensuring they get the most out of our platform.
In this position, you’ll receive hands-on training, guidance, and mentorship from our experienced support team. Over time, you’ll gain a deep understanding of our product suite and the skills necessary to become an expert in customer success.
Key Responsibilities:
- Respond to Inquiries: Answer customer questions via email, chat, or ticketing system, providing helpful and friendly responses.
- Troubleshoot Issues: Assist customers in resolving basic technical issues, offering guidance on how to use InVision’s tools effectively.
- Product Education: Help customers understand the features of InVision’s platform through clear, easy-to-follow instructions and resources.
- Escalation: If a question or issue is complex, you’ll escalate it to senior team members, ensuring the customer is always kept up-to-date.
Skills & Qualifications:
- No Prior Experience Needed: Whether you’ve worked in customer service or this is your first role, we’ll provide all the training and support you need.
- Strong Communication: Excellent written and verbal communication skills, with the ability to convey complex ideas in a simple and clear manner.
- Problem-Solving: Ability to approach issues with a logical, solution-oriented mindset and a willingness to learn.
- Empathy: You should be genuinely interested in helping people and solving their problems in a positive and respectful way.
- Tech-Savvy: Comfort with learning new software, tools, and systems. No need to be a tech expert, but an eagerness to learn is key.
- Self-Motivated: Comfortable working independently and managing your time effectively in a remote work setting.
Company Details
Call Center Representative With Training
Posted 27 days ago
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Job Description
We at Luxoft Inc are seeking a friendly and committed Call Center Representative to join our team. In this role, you will be the first point of contact for our customers, providing support, answering questions, resolving concerns, and ensuring a positive overall experience. You will handle both inbound and outbound calls, accurately document customer interactions, and work to address all issues promptly and professionally.
Key Responsibilities:
Handle inbound and outbound customer calls to address inquiries, process orders, and resolve issues effectively.
Deliver clear and accurate information about products or services, assisting customers with any questions or concerns.
Support customers with account-related tasks, including updating personal details and managing service requests.
Resolve complaints and concerns with a customer-first mindset, aiming to turn challenges into positive experiences.
Follow standard scripts and procedures for routine queries, while using problem-solving skills for more complex situations.
Accurately record all customer interactions in the call center system to ensure up-to-date and complete documentation.
Troubleshoot basic service issues and escalate more complicated cases to the appropriate support teams when needed.
Manage billing-related tasks, including processing payments, handling returns, and managing exchanges.
Achieve key performance targets such as call handling efficiency, customer satisfaction, and timely resolution.
Collaborate with colleagues and supervisors to consistently meet customer expectations.
Share feedback and suggestions to help improve call center operations and enhance the overall customer experience.
Skills and Qualifications:
Excellent verbal communication skills with a clear, friendly, and professional phone presence.
Ability to stay composed and courteous under pressure, particularly during difficult customer interactions.
Proficient with basic computer operations and experienced in using call center tools such as CRM and ticketing systems.
Strong problem-solving abilities with a knack for quickly identifying and resolving customer issues.
Capable of multitasking effectively—handling calls while entering data and navigating multiple systems.
Demonstrates empathy and active listening to fully understand and address customer needs.
High attention to detail with a focus on accuracy in data entry and maintaining customer records.
Collaborative team player with a positive attitude and willingness to support colleagues.
Flexible and adaptable, able to manage a variety of customer inquiries and shifting priorities.
Preferred Qualifications:
Prior experience in a call center or customer service position.
Knowledge of phone systems and customer support platforms such as Zendesk, Salesforce, or similar tools.
Bilingual or multilingual abilities are a plus (if applicable).
Company Details
Customer Service Support Entry Level With Training
Posted 28 days ago
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Job Description
We are looking for a Remote Customer Service Specialist to join our growing team. This role involves assisting customers with inquiries, troubleshooting issues, and providing top-notch support via phone, email, and chat. You will play a vital role in ensuring customer satisfaction by resolving problems and answering questions in a timely and professional manner.
No prior experience required
we will provide comprehensive training to help you succeed in this role.
Key Responsibilities:- Respond to customer inquiries via phone, email, and live chat.
- Provide detailed and accurate information about products and services.
- Troubleshoot customer issues, resolve complaints, and escalate to the appropriate department when necessary.
- Maintain a positive, empathetic, and professional attitude at all times.
- Document customer interactions, transactions, comments, and complaints in the system.
- Handle customer requests and concerns effectively and efficiently while ensuring a high level of satisfaction.
- Follow up with customers to ensure their issues are resolved to their satisfaction.
- Assist with administrative tasks related to customer service and feedback collection.
- No experience required —full training provided.
- Strong communication skills (both written and verbal).
- Ability to stay calm and patient with customers, even in stressful situations.
- Basic computer skills and familiarity with web-based applications.
- Good problem-solving skills and the ability to think quickly on your feet.
- Reliable internet connection and a quiet, distraction-free home workspace.
- Strong attention to detail and organizational skills.
- Experience in customer service or call center environments is a plus.
Familiarity with CRM software and help desk tools is a plus.
Full training :
- You’ll receive comprehensive, step-by-step training on our products, services, and customer service protocols.
- Competitive pay.
- Flexible work schedule.
- Career growth opportunities.
- A supportive and inclusive team environment.
If you're passionate about helping people and eager to learn new skills in customer service, we'd love to hear from you!
Company Details
Sales Representative Entry Level With A Training Package
Posted 28 days ago
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Job Description
Are you excelling in your role but not being compensated accordingly? Or perhaps you're well-paid but struggling to balance time with your loved ones? At Close CRM, we believe you shouldn't have to choose between financial success and personal freedom. As a leading firm, we're dedicated to helping individuals and businesses reach their financial objectives. With a client-focused approach, innovative technology, and a supportive team culture, we provide the tools and opportunities to help you thrive.
We're seeking passionate and driven individuals who are eager to make a positive impact as financial consultants. Whether you're just starting your career or seeking a new challenge, we offer the platform and support to help you succeed while maintaining a healthy work-life balance. If you're ready to embark on a fulfilling career, we'd love to discuss how your skills can contribute to our team.
Qualifications:
• Must reside in the US
• Must be a US citizen or legal/permanent resident
Compensation Structure:
• Commission-Only with no ceiling to your earning potential
• Average agents earn $800 - $,200 per policy starting out
• Part-time agents can earn $5 ,000+ in the first year
• Full-time agents have the potential to make $8 ,000 - 300,000+ in their first year
• Agency Owners can generate system-driven income of $2 0K - 500K+ annually
In addition, with our efficient lead generation system, there’s NO COLD CALLING . You’ll only reach out to individuals who have already expressed interest and requested information.
What Makes Us Different:
• No Cold Calling We Provide the Leads
• Agency Ownership Program
• Leadership Development
• Fully-Expense Paid Trips
• Work-Life Balance
• One-on-One Mentorship
• Cutting-Edge Technology
• Partnerships with 60+ A+ Rated Insurance Companies and more
• Bonuses (Producer Bonus, Capital Bonus, and more)
• Passive Income Opportunities
• Relationships Matter People Come First
Ready for your next career move? Send us your Resuume for a quick response.
Company Details
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