124 Online Training jobs in the United States
Entry - Training Manager
Posted 6 days ago
Job Viewed
Job Description
We are seeking an experienced and strategic Training Manager to oversee the design, development, and delivery of training programs that enhance employee skills, knowledge, and performance. The ideal candidate will lead training initiatives, assess organizational learning needs, and ensure alignment with company goals.
⸻
Key Responsibilities:
• Develop and implement comprehensive training programs for employees across various departments.
• Assess training needs through surveys, interviews, and performance evaluations.
• Design instructional materials, e-learning modules, and workshops tailored to organizational objectives.
• Conduct in-person and virtual training sessions and workshops.
• Monitor and evaluate the effectiveness of training programs and suggest improvements.
• Collaborate with department heads and management to align training with business goals.
• Manage training budgets, resources, and schedules efficiently.
• Maintain records of employee participation, progress, and training outcomes.
• Stay updated on industry trends, best practices, and emerging training technologies.
• Mentor and guide training staff or facilitators when applicable.
Requirements:
• Bachelor’s degree in Human Resources, Education, Business Administration, or related field.
• Proven experience as a Training Manager, Learning & Development Manager, or similar role.
• Strong knowledge of instructional design, adult learning principles, and training methodologies.
• Excellent communication, presentation, and interpersonal skills.
• Experience with e-learning platforms, Learning Management Systems (LMS), and training software.
• Ability to assess training effectiveness and implement improvements.
• Strong organizational, leadership, and project management skills.
Preferred Skills:
• Certification in Training or Learning & Development (e.g., CPLP, ATD).
• Experience in performance management and employee development strategies.
• Ability to design both in-person and virtual training programs.
• Analytical skills to evaluate training metrics and ROI.
Company Details
Entry-Level Data Analyst (Remote) No Qualification required-with Full Training
Posted today
Job Viewed
Job Description
We are looking for a motivated and detail-oriented Entry-Level Data Analyst to join our remote team. In this role, you will assist in gathering, cleaning, and analyzing data to support decision-making across the organization. This is a great opportunity for recent graduates or early-career professionals looking to gain hands-on experience in data analytics within a supportive, remote-first environment.
Key Responsibilities:
- Collect and clean data from various internal and external sources.
- Assist in creating reports, dashboards, and data visualizations.
- Support senior analysts in conducting basic analyses and identifying trends.
- Work with teams across departments to understand data needs.
- Document processes and help maintain data accuracy and consistency.
- Learn and apply best practices in data handling and reporting.
Required Qualifications:
- Bachelor’s degree in Data Science, Statistics, Mathematics, Economics, Computer Science, or a related field (or equivalent experience).
- Basic knowledge of Excel/Google Sheets and SQL.
- Familiarity with data visualization tools (e.g., Tableau, Power BI) is a plus.
- Strong attention to detail and willingness to learn.
- Good communication skills and ability to work independently in a remote setting.
- Comfortable asking questions and seeking feedback to grow.
Preferred Qualifications (Nice to Have):
- Coursework or internships in data analysis, business intelligence, or statistics.
- Exposure to Python, R, or similar languages for data analysis.
- Familiarity with CRM, marketing, or financial data (depending on industry).
- Experience working in collaborative tools like Slack, Zoom, Notion, or Jira.
What We Offer:
- Flexible, fully remote work environment.
- Ongoing mentorship and training from senior data team members.
- Career development opportunities and exposure to real-world analytics projects.
- Competitive entry-level salary and benefits (depending on location).
- An inclusive and supportive team culture.
Let me know if you’d like a version tailored to a specific field (e.g., marketing, healthcare, e-commerce) or company size (startup vs. enterprise).
Company Details
Medical Billers And Insurance Coders - Training Pr
Posted today
Job Viewed
Job Description
We are seeking experienced Medical Billers and Insurance Coders to join our team at Siemens Healthcare. The ideal candidates will be responsible for accurately coding and billing medical services, ensuring timely reimbursement from insurance companies. If you have a strong attention to detail and a passion for healthcare, we want to hear from you!
Responsibilities:
- Review and analyze medical records to assign appropriate codes for billing
- Submit claims to insurance companies and follow up on outstanding payments
- Verify patient insurance coverage and eligibility
- Resolve billing discrepancies and denials
- Maintain accurate and up-to-date billing records
Qualifications:
- Minimum of 2 years of experience in medical billing and coding
- Certification in Medical Billing and Coding preferred
- Proficiency in medical billing software and electronic health records systems
- Strong understanding of medical terminology and coding guidelines
- Excellent communication and organizational skills
If you are looking for a challenging and rewarding opportunity in the healthcare industry, apply now to join Siemens Healthcare as a Medical Biller and Insurance Coder!
Company Details
Medical Billers And Insurance Coders - Training Pr
Posted today
Job Viewed
Job Description
We are seeking experienced Medical Billers and Insurance Coders to join our team at Siemens Healthcare. The ideal candidates will be responsible for accurately coding and billing medical services, ensuring timely reimbursement from insurance companies. If you have a strong attention to detail and a passion for healthcare, we want to hear from you!
Responsibilities:- Review and analyze medical records to assign appropriate codes for billing
- Submit claims to insurance companies and follow up on outstanding payments
- Verify patient insurance coverage and eligibility
- Resolve billing discrepancies and denials
- Maintain accurate and up-to-date billing records
- Minimum of 2 years of experience in medical billing and coding
- Certification in Medical Billing and Coding preferred
- Proficiency in medical billing software and electronic health records systems
- Strong understanding of medical terminology and coding guidelines
- Excellent communication and organizational skills
If you are looking for a challenging and rewarding opportunity in the healthcare industry, apply now to join Siemens Healthcare as a Medical Biller and Insurance Coder!
Company Details
Medical Billers And Insurance Coders - Training Pr
Posted 2 days ago
Job Viewed
Job Description
Description
Eye Homes, Inc is looking for a detail-oriented Medical Biller to join our team. In this role, you will be responsible for ensuring accurate and timely billing of medical claims for our clients. You will work closely with healthcare providers, insurance companies, and patients to resolve billing issues and discrepancies. Your expertise in medical billing codes, insurance regulations, and claims processing will be vital to facilitate smooth operations and enhance client satisfaction. We are seeking a proactive individual who possesses strong analytical skills and an eye for detail to manage the billing process efficiently. If you have a passion for healthcare billing and a desire to work in a collaborative environment, we invite you to apply and contribute to our mission at Eye Homes, Inc.
- Review and process medical billing claims accurately and in a timely manner.
- Verify patient insurance coverage and obtain necessary authorizations for services.
- Collaborate with healthcare providers to resolve discrepancies in billing information.
- Handle patient inquiries regarding billing statements and provide excellent customer service.
- Follow up on unpaid or denied claims with insurance companies to ensure timely payment.
- Maintain accurate records of billing activities and updates in the system.
- Stay informed about changes in medical billing regulations and coding practices.
Requirements
- High school diploma or equivalent; additional certification in medical billing preferred.
- Proven experience as a Medical Biller or in a related role.
- Familiarity with medical billing software and electronic health record (EHR) systems.
- Strong understanding of medical terminology, billing codes, and insurance processes.
- Excellent attention to detail and organizational skills.
- Strong communication skills to interact effectively with patients and providers.
- Ability to work independently and manage multiple billing tasks accurately.
Company Details
Quality Assurance & Training Manager (Remote - Virginia)
Posted 4 days ago
Job Viewed
Job Description
Maximus is currently hiring for a Quality Assurance & Training Manager to support our Enrollment Broker Services team. This is a remote opportunity open to Virginia residents. The Quality Assurance & Training Manager must serve as the key accountable lead and the primary point of contract for the State client and all program activities. The candidate will work with Medicaid and Chip programs, and manage compliance with all operational requirements of the contract as well as corporate policies.
Why Join Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave,
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
.Less
Essential Duties and Responsibilities:
- Assess and evaluate staff performance based on established goals and standards.
- Identify and develop areas of opportunity for direct reports.
- Manage QC supervisors' performance management and tracking methods.
- Strategically partner with multiple departments to identify and implement changes that will drive positive quality performance.
- Develop reports and presentations related to quality initiatives.
- Act as the point of contact when the Senior Quality Manager is unavailable.
- Work on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.
- Oversee the day-to-day functions of the Quality Assurance (QA) department.
- Manage an effective quality assurance program that monitors for and resolves issues before they become problems.
- Supervise the development and regular update of policies and procedures.
- Evaluate the need for and ensures the provision of necessary training for project personnel, providing up-to-date information on relevant programs, community resources, and options for consumers.
- Arrange staff training on a regular and ongoing basis. Ensure project training program meets all corporate requirements.
- Provide project leadership with updates on all issues regarding quality, operations, training, and policy and procedures.
- Provide leadership to all staff in the areas of quality improvement as it relates to process improvement, customer service and conflict resolution.
- Prepare reports and briefings for project leadership and review monthly and quarterly project status reports provided to the Department.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Virginia residency required.
- Experience supporting the Virginia Enrollment Broker Services team preferred.
- Strong operations and client management skills required.
- Healthcare, Managed Care, Medicaid, CHIP and/or Government experience preferred.
- Call center experience a plus.
Home Office Requirements:
- Internet speed of 25mbps or higher required (you can test this by going to ).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Minimum Salary
$
55,100.00
Maximum Salary
$
65,000.00
Quality Assurance & Training Manager (Remote - Virginia)
Posted 4 days ago
Job Viewed
Job Description
Maximus is currently hiring for a Quality Assurance & Training Manager to support our Enrollment Broker Services team. This is a remote opportunity open to Virginia residents. The Quality Assurance & Training Manager must serve as the key accountable lead and the primary point of contract for the State client and all program activities. The candidate will work with Medicaid and Chip programs, and manage compliance with all operational requirements of the contract as well as corporate policies.
Why Join Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave,
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
.Less
Essential Duties and Responsibilities:
- Assess and evaluate staff performance based on established goals and standards.
- Identify and develop areas of opportunity for direct reports.
- Manage QC supervisors' performance management and tracking methods.
- Strategically partner with multiple departments to identify and implement changes that will drive positive quality performance.
- Develop reports and presentations related to quality initiatives.
- Act as the point of contact when the Senior Quality Manager is unavailable.
- Work on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.
- Oversee the day-to-day functions of the Quality Assurance (QA) department.
- Manage an effective quality assurance program that monitors for and resolves issues before they become problems.
- Supervise the development and regular update of policies and procedures.
- Evaluate the need for and ensures the provision of necessary training for project personnel, providing up-to-date information on relevant programs, community resources, and options for consumers.
- Arrange staff training on a regular and ongoing basis. Ensure project training program meets all corporate requirements.
- Provide project leadership with updates on all issues regarding quality, operations, training, and policy and procedures.
- Provide leadership to all staff in the areas of quality improvement as it relates to process improvement, customer service and conflict resolution.
- Prepare reports and briefings for project leadership and review monthly and quarterly project status reports provided to the Department.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Virginia residency required.
- Experience supporting the Virginia Enrollment Broker Services team preferred.
- Strong operations and client management skills required.
- Healthcare, Managed Care, Medicaid, CHIP and/or Government experience preferred.
- Call center experience a plus.
Home Office Requirements:
- Internet speed of 25mbps or higher required (you can test this by going to ).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Minimum Salary
$
55,100.00
Maximum Salary
$
65,000.00
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Quality Assurance & Training Manager (Remote - Virginia)
Posted 4 days ago
Job Viewed
Job Description
Maximus is currently hiring for a Quality Assurance & Training Manager to support our Enrollment Broker Services team. This is a remote opportunity open to Virginia residents. The Quality Assurance & Training Manager must serve as the key accountable lead and the primary point of contract for the State client and all program activities. The candidate will work with Medicaid and Chip programs, and manage compliance with all operational requirements of the contract as well as corporate policies.
Why Join Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave,
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
.Less
Essential Duties and Responsibilities:
- Assess and evaluate staff performance based on established goals and standards.
- Identify and develop areas of opportunity for direct reports.
- Manage QC supervisors' performance management and tracking methods.
- Strategically partner with multiple departments to identify and implement changes that will drive positive quality performance.
- Develop reports and presentations related to quality initiatives.
- Act as the point of contact when the Senior Quality Manager is unavailable.
- Work on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.
- Oversee the day-to-day functions of the Quality Assurance (QA) department.
- Manage an effective quality assurance program that monitors for and resolves issues before they become problems.
- Supervise the development and regular update of policies and procedures.
- Evaluate the need for and ensures the provision of necessary training for project personnel, providing up-to-date information on relevant programs, community resources, and options for consumers.
- Arrange staff training on a regular and ongoing basis. Ensure project training program meets all corporate requirements.
- Provide project leadership with updates on all issues regarding quality, operations, training, and policy and procedures.
- Provide leadership to all staff in the areas of quality improvement as it relates to process improvement, customer service and conflict resolution.
- Prepare reports and briefings for project leadership and review monthly and quarterly project status reports provided to the Department.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Virginia residency required.
- Experience supporting the Virginia Enrollment Broker Services team preferred.
- Strong operations and client management skills required.
- Healthcare, Managed Care, Medicaid, CHIP and/or Government experience preferred.
- Call center experience a plus.
Home Office Requirements:
- Internet speed of 25mbps or higher required (you can test this by going to ).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Minimum Salary
$
55,100.00
Maximum Salary
$
65,000.00
Quality Assurance & Training Manager (Remote - Virginia)
Posted 4 days ago
Job Viewed
Job Description
Maximus is currently hiring for a Quality Assurance & Training Manager to support our Enrollment Broker Services team. This is a remote opportunity open to Virginia residents. The Quality Assurance & Training Manager must serve as the key accountable lead and the primary point of contract for the State client and all program activities. The candidate will work with Medicaid and Chip programs, and manage compliance with all operational requirements of the contract as well as corporate policies.
Why Join Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave,
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
.Less
Essential Duties and Responsibilities:
- Assess and evaluate staff performance based on established goals and standards.
- Identify and develop areas of opportunity for direct reports.
- Manage QC supervisors' performance management and tracking methods.
- Strategically partner with multiple departments to identify and implement changes that will drive positive quality performance.
- Develop reports and presentations related to quality initiatives.
- Act as the point of contact when the Senior Quality Manager is unavailable.
- Work on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.
- Oversee the day-to-day functions of the Quality Assurance (QA) department.
- Manage an effective quality assurance program that monitors for and resolves issues before they become problems.
- Supervise the development and regular update of policies and procedures.
- Evaluate the need for and ensures the provision of necessary training for project personnel, providing up-to-date information on relevant programs, community resources, and options for consumers.
- Arrange staff training on a regular and ongoing basis. Ensure project training program meets all corporate requirements.
- Provide project leadership with updates on all issues regarding quality, operations, training, and policy and procedures.
- Provide leadership to all staff in the areas of quality improvement as it relates to process improvement, customer service and conflict resolution.
- Prepare reports and briefings for project leadership and review monthly and quarterly project status reports provided to the Department.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Virginia residency required.
- Experience supporting the Virginia Enrollment Broker Services team preferred.
- Strong operations and client management skills required.
- Healthcare, Managed Care, Medicaid, CHIP and/or Government experience preferred.
- Call center experience a plus.
Home Office Requirements:
- Internet speed of 25mbps or higher required (you can test this by going to ).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Minimum Salary
$
55,100.00
Maximum Salary
$
65,000.00
Quality Assurance & Training Manager (Remote - Virginia)
Posted 4 days ago
Job Viewed
Job Description
Maximus is currently hiring for a Quality Assurance & Training Manager to support our Enrollment Broker Services team. This is a remote opportunity open to Virginia residents. The Quality Assurance & Training Manager must serve as the key accountable lead and the primary point of contract for the State client and all program activities. The candidate will work with Medicaid and Chip programs, and manage compliance with all operational requirements of the contract as well as corporate policies.
Why Join Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave,
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
.Less
Essential Duties and Responsibilities:
- Assess and evaluate staff performance based on established goals and standards.
- Identify and develop areas of opportunity for direct reports.
- Manage QC supervisors' performance management and tracking methods.
- Strategically partner with multiple departments to identify and implement changes that will drive positive quality performance.
- Develop reports and presentations related to quality initiatives.
- Act as the point of contact when the Senior Quality Manager is unavailable.
- Work on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.
- Oversee the day-to-day functions of the Quality Assurance (QA) department.
- Manage an effective quality assurance program that monitors for and resolves issues before they become problems.
- Supervise the development and regular update of policies and procedures.
- Evaluate the need for and ensures the provision of necessary training for project personnel, providing up-to-date information on relevant programs, community resources, and options for consumers.
- Arrange staff training on a regular and ongoing basis. Ensure project training program meets all corporate requirements.
- Provide project leadership with updates on all issues regarding quality, operations, training, and policy and procedures.
- Provide leadership to all staff in the areas of quality improvement as it relates to process improvement, customer service and conflict resolution.
- Prepare reports and briefings for project leadership and review monthly and quarterly project status reports provided to the Department.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Virginia residency required.
- Experience supporting the Virginia Enrollment Broker Services team preferred.
- Strong operations and client management skills required.
- Healthcare, Managed Care, Medicaid, CHIP and/or Government experience preferred.
- Call center experience a plus.
Home Office Requirements:
- Internet speed of 25mbps or higher required (you can test this by going to ).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Minimum Salary
$
55,100.00
Maximum Salary
$
65,000.00