22,395 Onsite IT jobs in the United States

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work
ASRC Federal Data Networks Corporation (DNC) is seeking **Operations Support Help Desk** staff for positions supporting the NOAA Office of Space Commerce, Space Operations Division, TraCSS Operations Branch in Boulder CO. The candidate will join a team staffing the TraCSS operations center performing monitoring and analysis of space traffic products and computational processes. The Help Desk will respond to and document issues and follow through with escalation and responses to users. The operations center will be staffed 24/7 so the candidate should expect shift work.
**Background Summary:**
The National Oceanic and Atmospheric Administration (NOAA), Office of Space Commerce (OSC), is developing the Traffic Coordination System for Space (TraCSS) to fulfill Space Policy Directive 3 (SPD-3). SPD-3 instructed relevant US government agencies to begin re-assigning many aspects of space traffic management (STM) and space traffic coordination (STC) serving non-military US space operators. NOAA OSC, under the US Department of Commerce (DOC),was identified to lead many of these efforts as part of a 'whole of government' approach.
TraCSS is the Office of Space Commerce's cloud-based enterprise solution for ingesting, archiving, processing, and disseminating Space Situational Awareness (SSA) data and products. It will provide conjunction analysis and warning services to commercial satellite owner/operators to foster economic growth and technological advancement of the US commercial space industry. The system will store data from the Department of Defense (DoD), NOAA, commercial SSA data providers, commercial and civil satellite Owner/Operators (O/O), and select international civil partners. The TraCSS system will operate 24 hours per day, 7 days a week.
**Responsibilities:**
+ Respond, as required, to operational issues relating to space traffic coordination, and to technical issues associated with the OSC Operations Center or TraCSS to ensure the safety and stability of the space operating environment.
+ Support TraCSS users in troubleshooting technical problems interfacing with the system during operations.
+ Monitor TraCSS operational communication lines including phone, email, and messaging for user requests for support.
+ Submit and review tickets documenting any user request or issues.
+ Facilitate escalation of tickets or problems to the appropriates groups for response or resolution. Groups include: Operations Support Orbit Analyst and Data Monitors, Engineering, Outreach support, IT support, System Integrator contractors, Presentation Layer contractors, and various other partners.
+ Draft and deliver TraCSS status notifications to users.
**Required Qualifications:**
+ B.S. Degree in Engineering, Physics/Astronomy, Computer Science, or related field and 0-2 years of experience related to flight dynamics, orbital mechanics
+ A.S. Degree in Engineering, Physics/Astronomy, Computer Science, or related field; 2-4 years of experience related to flight dynamics, orbital mechanics
+ Ability to work independently, problem solve, and manage multiple priorities in a fast-paced environment.
+ Use of Jira, Jira Service Management, Confluence, Bitbucket and other Atlassian platform tools.
+ Advanced use of Google Workspace and Microsoft tools; Excel, Visio, PowerPoint, Access.
**Highly Desired Qualifications:**
+ Experience working in support of a U.S. government institution.
+ Experience performing shift work
+ Current DoD, DOC, NOAA, or NASA authorization to work (badge).
+ Knowledge of space domain awareness, space situational awareness (SSA), space traffic coordination (STC), or space traffic management (STM) related topics.
+ Examples of desired knowledge and skill sets may include, but are not limited to: orbital mechanics, astrodynamics, common analytical methodologies utilized in SSA/STC/STM, satellite operations, conjunction analysis, and data management.
**Work Environment and Physical Demands:**
+ Work in a typical onsite government office building full time with situational telework approved as needed.
+ Operations Center support personnel will be required to support 24/7 operations, 365 days/year and consequently be required to support shift work. Shift schedules have not been finalized.
+ Occasional deadlines or operational conditions may require non-standard/longer hours or additional onsite support.
+ Infrequent travel required.
+ Place of performance will be the NOAA Facility located on the DOC David Skaggs Research Center in Boulder CO.
We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.
**_EEO Statement_**
_ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law._
**Job Details**
**Job Family** **Engineering & Support Services**
**Job Function** **Aerospace Engineering**
**Pay Type** **Salary**
**Hiring Min Rate** **45,000 USD**
**Hiring Max Rate** **65,000 USD**

Description
+ Position: Help Desk Representative (CONTRACT TO HIRE)
+ Location:1 PROGRESS POINT PKWY, O FALLON, Missouri, SAINT CHARLES, , United States
+ Type: 100% ONSITE
+ Tentative Hourly Pay Range: $18 - $19 per hour
+ Schedule: 10:30am-7:00pm CST
The Help Desk Representative role for the Small Business Insurance Help Desk Team will be responsible for assisting both external and internal customers on a daily basis with a variety of requests. They will demonstrate technical and first level technical assistance and problem solving involving the following duties and responsibilities:
Job Responsibilities:
- Provide timely customer service to incoming requests via the phone in an automated call delivery environment
- Multi-task between incoming calls and e-mail requests with ability to meet turnaround time of 12 business hours
- Assume ownership and respond to customer internal/external correspondence complaints and inquiries in an efficient accurate and professional manner to achieve an optimal outcome. Ability to meet our First Level Resolution standards.
- To ensure complete resolution of all customer inquiries may need to coordinate end to end service with other business partners
- Effectively navigate multiple systems and applications to research analyze and resolve customer inquiries
- Work effectively in a team environment using professional interpersonal and communication skills
- Basic knowledge of Small Commercial insurance principles and company products
- Know and comply to corporate policies regulatory standards SOX internal business processes while processing work and meeting and/or exceeding service performance and quality standards
- Utilize basic understanding of product underwriting guidelines
- As business priorities change support other teams and process transactions as needed
- Complete assignments and other duties as assigned
- Maintain performance standards within a fast paced environment
Requirements
Skills:
- Strong customer service skills including oral and written communication.
- Demonstrated leadership skills
- Ability to work with all types of customers and assist to best ability in resolving their issue.
- Experience in a call center or customer service environment preferred
- Knowledge of customer service principles and practices
- Ability to handle multiple priorities within strict time constraints.
- Excellent organizational skills with the ability to multi-task
- Excellent verbal and written communications skills
- Excellent collaboration skills
- Strong Critical Thinking and Analytical Skills Regarding being able to identify potential issues being triaged based on training
- Possesses the ability to work independently to complete assignments in a timely manner.
- Ability to work well as in a team environment.
- Demonstrated commitment to team and departmental goals.
- Ability to make informed decisions achieving the appropriate results.
- Accurate Data Entry and Tracking skills required.
- Working Knowledge of MS Word and Excel - To be used to reference and look up information.
- Working Knowledge of Service Now preferred - To be used to track Help Desk tickets.
- Flexibility when schedule changes are needed and overtime needs are available
Education/Experience
o College level education preferred but not required based on prior experiences
o Commercial Insurance experience is preferred but not required.
o Work From Home/Remote Work Experience able to troubleshoot basic connection issues VPN experience desktop setup etc.
o Understanding of or ability to learn Small Business Insurance product and underwriting guidelines is required.
o General Computer and Program knowledge is preferred as we will be troubleshooting and triaging these types of issues on our team for our business partners.
Please note that this is a contract position-there is no guarantee that this position will be extended past the end date or converted to permanent status.
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

The Job Center is currently hiring Bilingual (English/Spanish ) Warehouse Leads in the Shepherdsville area!

Compensation of Warehouse Workers

• $ 22 per hour
• Benefits include Medical, Dental, Vision, 401(k), PTO
• Eligibility for the Work and Win program - Rent/Mortgage paid for a year

Responsibilities of Warehouse Workers

• Support Managers in setting, monitoring and achieving daily goals.
• Coaching, motivating and providing feedback to team
• Pick and pack consumer products
• Keep work area in a clean and orderly condition
• Follow all company instructions, safety policies and rules
• Perform other duties as required and/or assigned.

Requirements of Warehouse Workers

• Must be able to stand for duration of the shift
• Must have good attendance
• Must have high attention to detail

Come to The Job Center for IMMEDIATE Job Placement! The Job Center is located at 8671 Preston Hwy Louisville, KY OR 611 W Poplar Street Elizabethtown, KY.

Open: Monday - Friday, 8am to 5pm.

#TJCLV

Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Beckman Coulter Diagnostics, one of Danaher's 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory's role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making-we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.
Learn about the Danaher Business System which makes everything possible.
Supporting Hematology and Urinalysis systems, the Technical Support Engineer  (Hardware) for Beckman Coulter Diagnostics plays a vital role in ensuring the reliable, world-class performance of our medical diagnostic systems used in hospitals across the globe. You will deliver critical technical support to our global field service organization, acting as a key resource for resolving complex hardware escalations, advising on effective issue resolution strategies, and ensuring clear communication with both internal teams and external partners. This role offers the chance to collaborate across functions and solve complex technical challenges.
 This position reports to the Senior Manager of Global Product Technical Support , who leads global efforts to support our installed base of products, is part of the Global Product Technical Support department located in Miami , FL and will be ONSITE five days a week.
NOTE: This is an ONSITE position. Candidates not willing or able to relocate to the Miami, FL area need not apply.
In this role, you will have the opportunity to:
+ Resolve complex hardware issues on medical laboratory diagnostic analyzers, providing real-time technical expertise during escalations to keep critical systems running.
+ Support new product launches and design improvements, ensuring serviceability and reliability; d evelop service manuals and procedures used by technicians worldwide .
+ Partner with R&D, manufacturing, and field service teams to drive continuous improvement on our products and services
+ Shape service strategies that help engineers fix issues correctly the first time, improving global effectiveness
+ Analyze fielded system performance by performing tracking and trending of service data
The essential requirements of the job include:
+ Bachelor's degree in Biomedical Engineering , Mechanical Engineering, or related technical field with 5+ years of experience
+ Strong foundation in hardware and mechanical systems with a hands-on problem-solving mindset .
+ Ability to translate complex technical issues into clear, actionable solutions
Travel Requirements:
+ This position requires up to 25% flying and/or driving travel, which includes overnight stays. Travel will primarily be domestic but may occasionally be international.
It would be a plus if you also possess previous experience in:
+ Writing or developing technical documentation
+ Experience working in a regulated industry
+ Exposure to field service or customer support environments
+ Performing root cause analysis and implementing solutions
+ Experience with Hematology and/or Urinalysis systems
 
At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.
This job is eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
#LI-AP1
#LI-Onsite
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
The U.S. EEO posters are available here ( .
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact: or .

Technical Support / Roswell, GA / Onsite
Johns Creek, Georgia
**Local Only**
Contract
$24/hr - $28/hr
Our client, a leading K-12 educational organization in North Metro Atlanta (Alpharetta, Milton, Roswell, Johns Creek), is seeking multiple **Desktop Technical Support Consultants** for a **long-term contract role** . In this position, you'll leverage your expertise in enterprise desktop support, Windows environments, and classroom technology to provide onsite IT assistance across schools and district facilities.
This is an opportunity to be part of a mission-driven team that directly impacts students and teachers every day. If you enjoy solving problems, engaging with end-users face-to-face, and keeping technology running smoothly in a dynamic environment, this role is for you. You'll gain exposure to a broad range of technologies-hardware, software, and networks-while contributing to a highly collaborative IT team. The role offers stability, growth, and variety in your day-to-day work, plus mileage reimbursement for travel across sites.
**Contract Duration:** 9+ Months (extensions likely)
**Required Skills & Experience**
+ 5+ years providing end-user support in an enterprise environment (Windows)
+ Experience working with WAN/LAN environments
+ Microsoft Certification (MCP, MCSE, or desktop support equivalent) preferred
+ Strong hardware knowledge (desktops, laptops, tablets, smartphones, printers, projectors, smart boards, scanners, cameras)
+ Familiarity with IT support tools (Active Directory, Remedy, LANdesk)
+ Proficiency with MS Office Suite (Word, Excel, Outlook) and common internet browsers
+ Reliable personal transportation for local travel (mileage reimbursement provided)
**Desired Skills & Experience**
+ Strong communication and customer service skills
**What You Will Be Doing**
**Tech Breakdown**
+ 70% Windows Desktop Support
+ 20% Hardware troubleshooting (devices, printers, classroom tech)
+ 10% Networking / LAN support
**Daily Responsibilities**
+ 80% Hands-On Technical Support (classrooms, offices, media centers)
+ 10% Documentation and Inventory Management
+ 10% Team Collaboration & Communication with Service Desk / Coordinators
**You will receive the following benefits:**
+ Medical Insurance - Four medical plans to choose from for you and your family
+ Dental & Orthodontia Benefits
+ Vision Benefits
+ Health Savings Account (HSA)
+ Health and Dependent Care Flexible Spending Accounts
+ Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
+ Hospital Indemnity Insurance
+ 401(k) including match with pre and post-tax options
+ Paid Sick Time Leave
+ Legal and Identity Protection Plans
+ Pre-tax Commuter Benefit
+ 529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.
**Posted by:** Maya Russo
**Specialization:**
+ Technical Support

**Job Description:**
"The Onsite Support Analyst is responsible for serving as a desktop support expert responsible for computer hardware, software (location specific or global) and peripherals. On-Premises full-time position responsible as a second point of escalation for the resolution of desktop or laptop related incidents, service requests and connectivity issues.
**Responsibilities:**
- Provide second-line investigation and diagnosis
- Resolve and close incidents and service requests as per help desk procedures and allocated timelines
- Escalate unresolved incidents and service requests within agreed timescales
- Log incident and service request details per help desk procedures
- Communicate with customer regarding incident progress
- Ensure tickets are always updated until issues are resolved
- Conduct customer satisfaction callbacks and surveys
- Complete GET IT training for On-Site Support Analysts
- Comply with Quality, Health, Safety and Environment policies and IT policies
- Liaise with customers, other IT support groups and third-party providers when necessary
- Perform staging of PCs (Requires use of SRSS and/or Autopilot)
- Maintain Global Asset Management database with updates related to the assigned hardware
**Experience:**
- Perform hardware and software maintenance and support
- Participate in IT team events, follow up on objectives, and key performance objectives
- Troubleshoot and resolve PC incidents and VIP requests
- Liaise with third-party suppliers for hardware repair
- Liaise with SISC (Site Information Security Coordinator) on IT security issues and virus elimination
- Liaise with Server Team when server maintenance is required
**Skills:**
Participate in GeoMarket projects to accomplish common objectives
- Participate as a key person in IT Domain structure
- Supervise suppliers to perform maintenance, IMAC of IT equipment Collaborates with IT Management to ensure support methods are documented and up to date
§ Collaborates with IT support team members from various disciplines to identify and resolve incidents efficiently
§ Engage with internal customers to provide efficient support and ensure business continuity"
**Education:**
+ HSD
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ( .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

**Job Description:**
"The Onsite Support Analyst is responsible for serving as a desktop support expert responsible for computer hardware, software (location specific or global) and peripherals. On-Premises full-time position responsible as a second point of escalation for the resolution of desktop or laptop related incidents, service requests and connectivity issues.
**Responsibilities:**
- Provide second-line investigation and diagnosis
- Resolve and close incidents and service requests as per help desk procedures and allocated timelines
- Escalate unresolved incidents and service requests within agreed timescales
- Log incident and service request details per help desk procedures
- Communicate with customer regarding incident progress
- Ensure tickets are always updated until issues are resolved
- Conduct customer satisfaction callbacks and surveys
- Complete GET IT training for On-Site Support Analysts
- Comply with Quality, Health, Safety and Environment policies and IT policies
- Liaise with customers, other IT support groups and third-party providers when necessary
- Perform staging of PCs (Requires use of SRSS and/or Autopilot)
- Maintain Global Asset Management database with updates related to the assigned hardware
- Perform hardware and software maintenance and support
- Participate in IT team events, follow up on objectives, and key performance objectives
- Troubleshoot and resolve PC incidents and VIP requests
- Liaise with third-party suppliers for hardware repair
- Liaise with SISC (Site Information Security Coordinator) on IT security issues and virus elimination
- Liaise with Server Team when server maintenance is required
- Participate in GeoMarket projects to accomplish common objectives
- Participate as a key person in IT Domain structure
- Supervise suppliers to perform maintenance, IMAC of IT equipment Collaborates with IT Management to ensure support methods are documented and up to date
§ Collaborates with IT support team members from various disciplines to identify and resolve incidents efficiently
§ Engage with internal customers to provide efficient support and ensure business continuity"
**Experience:**
+ 2 to 3 years' experience in desktop support or related IT field
**Skills:**
+ Effective verbal and written communication skills
+ Ability to identify and resolve issues independently
**Education:**
+ Bachelor's degree preferred.
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ( .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

**Employment Type:**
Full time
**Shift:**
**Description:**
**At least 3 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania.**
***NOTE: The majority of this work will be in a high volume call center style environment.**
***Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication.**
Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems arising from software/hardware of all supported TIS systems.
**ESSENTIAL FUNCTIONS**
+ Knows, understands, incorporates and demonstrates the mission, vision and values of Trinity Health in leadership behaviors, practices and decisions.
+ Addresses all customer contacts (e.g. phone, email, self-serve, webchat, and online access) promptly and efficiently within a specific timeframe in order to provide a defined level of service and availability to the customer. Provides initial support or escalates calls to appropriate system support teams.
+ Assists majority of customers in resolving their issue during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various applications, password reset/unlocks, multi-factor authentication (MFA), resets printers/terminals and provides user education on all TIS supported systems and telecommunications.
+ Demonstrates an ability to understand the customer's needs through developed listening and trouble shooting skills. Conveys information in a positive, effective and clear manner in individual and group conversations.
+ Utilizes available resources as obtained through training to assist in troubleshooting issues in a call center environment. Documents issues in the call tracking system utilizing clear and concise problem descriptions.
+ Understands and follows defined departmental policies, procedures and processes in a team environment.
+ May be responsible for and familiar with provisioning and user account maintenance. Interfaces with users and appropriate personnel providing login ID, access, connectivity and emergency removal to applications and systems.
+ Maintains a working knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.
**MINIMUM QUALIFICATIONS**
+ Associate's degree in Computer Science or Information Systems or vocational training and certification in computers or an equivalent combination of education and experience is preferred.
+ Minimum of one (1) year customer service experience or demonstrated ability is required.
+ At least two (2) years of experience providing basic support and understanding of IS systems, PC and/or Microsoft applications, mainframe, midrange, WAN, telecommunication and various clinical applications is preferred. An understanding of the interactions between system components is also desired.
+ Must be proficient in the use of computers in order to provide initial system telephone support service. Experience in utilizing a call-tracking tool is desired.
+ Basic knowledge of the call center environment and the importance of time management skills desired.
+ Well-developed typing/keyboard skills required (40 WPM).
+ Working knowledge of Active Directory and Azure Active Directory.
+ Must be comfortable operating in collaborative, shared leadership environments.
+ Must possess a personal presence that is characterized by a sense of honesty, integrity and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Trinity Health.
**PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS**
+ Must be able to set and organize own work priorities, and adapt to them as they change frequently. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles.
+ Must possess the ability to comply with Trinity Health policies and procedures.
+ Ability to read, analyze, and interpret general business periodicals, technical procedures, or governmental regulations.
+ Ability to write reports, business correspondence, and procedure manuals.
+ Required to be able to push/ pull and lift objects (computers, monitors, printers) weighing up to 50 pounds.
_The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned._
**Our Commitment**
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran

**Date Posted:**

**Country:**
United States of America
**Location:**
PW100: East Hartford 400 Main Street, East Hartford, CT, 06118 USA
**Position Role Type:**
Onsite
**U.S. Citizen, U.S. Person, or Immigration Status Requirements:**
The ability to obtain and maintain a U.S. government issued security clearance is required.
U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
**Security Clearance:**
DoD Clearance: Secret
**Pratt & Whitney** is working to once again transform the future of flight-designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious.
Come ready to explore and you'll find a place where your talent takes flight-beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future.
At Pratt & Whitney, the difference you make is on display every day. Just look up. **Are you ready to go beyond?**
We have an exciting **onsite** opportunity for a **Technical Support Specialist** working with our Client Services Group.
This will be an **onsite** opportunity located at our **East Hartford, Connecticut** campus location.
**What You Will Do:**
The Secure Computing Digital Technology team is looking for a motivated Technical Support Specialist to work within our Client Services group.
You'll support other Pratt & Whitney employees, while working with a dedicated team of IT architects, system administrators, and support professionals to deploy and manage programs that meet the strict requirements of our internal customers and the United States Government.
In addition to supporting the overall team, this role can be tailored to someone looking to advance their carrier in Cybersecurity.
**In this role, responsibilities may include:**
- Respond to security-related incidents, perform break-fix activities, and resolve help desk tickets.
- Hands-on management of desktop support activities to include - Imaging, hardware and software troubleshooting, hardware deployment and refresh.
- Hands-on management of VoIP phone and printers.
- Develop, maintain, and follow standard work and other documentation.
- Assist in the vulnerability patch management program to include deployment, reporting, and validation.
- Provide day-to-day support of security-related tools including Splunk and Tenable software.
- User account creation and password reset.
- Maintain Antivirus and Vulnerability definition updates.
- Work with Cyber & Compliance to analyze and establish security requirements, baselines, and policy.
- Participate in compliance inspections, preparations, and corrective actions.
- Support transition of cybersecurity policy to Risk Management Framework.
- Participate or oversee project tasks.
- Build and maintain customer relationships.
**Qualifications You Must Have:**
- Bachelor's degree in Computer Science, IT, MIS or Engineering, with 2+ years' experience in IT and/or Cybersecurity; **OR** an Associates Degree with 4+ years of experience in IT and/or Cybersecurity; **OR** without a degree 6+ years of experience in IT and/or Cybersecurity.
- US Citizenship is required (Due to program requirements).
- Ability and desire to obtain and maintain US security clearance at the Secret or Top-Secret level within 1 year of employment.
- Obtain (within 6 months of hire) and maintain DoD-recognized cybersecurity baseline certifications such as Security+.
**Qualifications We Prefer:**
- Active Secret or Top-Secret Security Clearance.
- DoD IAT Level II Certification - ex. Security+, CySA+.
- Experience with RMF, JSIG, DAAPM, NIST SP 800-53, NIST SP 800-171, CNSSI 1253.
- Familiarity with security hardening guides & tools (DISA STIGs/SCAP).
- Experience with administration of Windows and Linux systems.
**Learn More & Apply Now:**
In addition to transforming the future of flight, we are also transforming how and where we work. We've introduced role types to help you understand how you will operate in our blended work environment.
**This role is:**
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.
_Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee's personal responsibility._
_*This requisition is eligible for an employee referral award. ALL eligibility requirements must be met to receive the referral award._
**_As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote._**
The salary range for this role is 66,000 USD - 130,000 USD. The salary range provided is a good faith estimate representative of all experience levels.
RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
_RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act._
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Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.