1,833 Operational Excellence Lead jobs in the United States

Overview

Intuit's Consumer Group's CRM team is looking for an experienced marketing operational leader to support the TurboTax business. The Senior CRM Solutions Marketing Manager will be responsible for establishing and leading operational excellence for the CRM team, our agency partners and our internal cross functional teams. You are a master at developing highly efficient processes and tools and are constantly evolving with the business and team needs. You maintain the highest standard of operational execution that drive business results. You lead and develop a high performing CRM team, constantly innovating to propel the team forward.

What you'll bring

• 7-10 years experience managing an elaborate email marketing program for a Fortune 500 company

• 3-5 years of PMO experience preferred

• Impeccable knowledge of email marketing best practices, especially around process, operations and execution.

• Passion for operational excellence, process improvement, project management and tools development.

• Keen understanding of the data undergirding CRM programs and enabling campaign orchestration and personalization.

• Superior organizational, project management and communication skills -- this role requires hands-on management of campaign deployments, often under tight deadlines and high pressure.

• Experience with Enterprise-level marketing cloud solutions and CRM tech stack.

• Strong analytical and data manipulations skills that result in meaningful insights and that drive performance.

How you will lead

• Continuously reimagine all CRM team processes and artifacts to drive step change improvements in efficiency for the team, leading to increased velocity.

• Ensure flawless execution of creative for all CRM plans through email, push and SMS. This includes owning legal compliance, campaign tagging, QA, delivery monitoring, accurate test set-up and schedules/calendars.

• Own project management of all CRM campaigns, managing and communicating project milestones, schedules and calendars, maintaining and organizing clean documentation and holding all responsible parties accountable to deliver on time.

• Program manage the CRM team's complex, cross functional team efforts.

• Articulate complex campaign requirements, closely partnering with CRM data and operations teams to ensure their proper implementation. Understand the technical side of email operations from how customer data attributes flow from data systems into the ESPs for campaign retrieval to ESP set up and implementation to dynamic content execution.

• Own and manage all vendors and partners including onboarding, scheduling meetings, managing timelines, asset delivery, SOWs, POs and more.

• Lead a team of 2-3 marketers, developing a best in class and efficient CRM marketing team.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position in Southern California is $150,500-203,500 and Bay Area is $171,500-231,500. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits) ( . Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Sprv, Operations Mgmt

Job Code : 27399

Job Location: Mason, Ohio

Schedule: 9/80 REG

About L3Harris Technologies:

L3Harris Technologies is an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customers mission-critical needs. The company provides advanced defense and commercial technologies across space, air, land, sea and cyber domains. L3Harris has approximately $18 billion in annual revenue and 47,000 employees, with customers in more than 100 countries.

Job Description:

Directs the development and implementation of activities in production area(s) to meet production goals, quality, and cost objectives. Prioritizes production schedules based on product introduction, equipment efficiency, and materials supply. Plans and administers procedures and budgets. Makes budgetary recommendations and at higher levels, controls capital expenditures and direct/indirect labor and is responsible for managing two or more of the following activities related to operations: manufacturing, production planning, manufacturing engineering, test, quality, or shipping/receiving/stores. Develops schedules and manpower requirements for assigned areas. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

Responsibilities:

• Develops schedules and manpower requirements for assigned areas.
• Selects, develops, and evaluates personnel to ensure the efficient operation of the function.
• Maintain production systems integrity to drive inventory optimization and minimize cost.
• Optimize the material kitting process on the production floor to ensure the proper flow of material.
• Lead the production control team through all areas for EHS, quality, staffing, scheduling, and cost performance.
• Communicate and collaborate with parties inside and outside of operations to explain and interpret policies, practices, and procedures.
• Plan and establish operational objectives for the team within a clearly defined job area.
• Provide input and drive team member development through daily coaching and performance management processes.
• Provides day-to-day work direction for direct report(s)
• Explains and interprets policies, practices and procedures of the area of responsibility
• Adjusts basic procedures and processes.
• Provides input on hiring, firing, promotion, performance and/or compensation decisions for direct report(s).
• Tracking production progress and identifying bottlenecks or issues that may hinder output.
• Monitoring production processes to ensure they align with quality standards and safety regulations.
• Training and mentoring employees to improve their skills and productivity.
• Establish and implement methods and best practices related to the systems and process that support inventory forecasting, purchasing, material control, and scheduling.
• Maintains a safe and healthy work environment by implementing, maintaining and aligning company policies with health and safety regulations.
• Must be able to work under minimal direct supervision and be willing to take initiative to resolve problems and to help revise and upgrade processes.

Requirements:

Requires Bachelors degree and a minimum of 2 years of prior related experience. In lieu of a degree, minimum of 6 years of prior related experience.

Experience in a low volume high mix operations environment.

Knowledge of material planning, staffing, scheduling, production processes and proper materials management for maximizing the effective manufacture of goods.

Ability to manage, coach, train, and motivate team in technical and leadership development.

Skilled in the deployment and use of Lean and 6 Sigma manufacturing tools and methods.

Knowledgeable in project management and proven decision-making experience utilizing business and financial acumen.

Microsoft Office software package (i.e., Word, Excel, PowerPoint, Projects).

Excellent verbal and written communication skills.

Strategic thinking and problem-solving skills.

Excellent interpersonal and coaching skills are needed for collaborating with all levels of the organization.

Understands basic supervisory approaches such as work scheduling, prioritizing, and process execution.

Preferred Additional Skills:

Two years of experience with electrical/electronic component manufacturing and handling

Extensive Knowledge of both DELTEK Cost Point ERP and FactoryLogix MES

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.

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Since 1955, Waffle House has provided outstanding careers and opportunities for professional achievement unmatched in the restaurant industry. We only promote from within, which leads to significant career opportunities with 1,900+ company-owned (not franchised) restaurants, and another 1,000+ in the next 10 years. We are looking to hire high-energy leaders who value long-term career advancement.No restaurant experience is required. A 3-month paid training program and ongoing personal and career development prepare you for a career as a restaurant manager as well as multi-unit leadership roles. Career PathRestaurant Manager: $65,000 to $5,000 (plus continuous service bonuses and a 6,000 annual bonus for having a 4-year degree)District Manager (2-3 restaurants): average time to promotion 1-2 yearsDivision Manager (6-9 restaurants): average time to promotion 3-5 yearsCompany Stock OwnershipUnique opportunity to invest in Waffle House stock via payroll deductions of up to 10% of your income (eligible after 90 days or when promoted to Restaurant Manager)Annual Stock Options granted based on % of incomeCareer Stock Options granted at hire and with each career promotionBenefitsMedical, Dental, Vision, and Life Insurance for you and your family.Three 10-day vacations per yearPaid Medical Leave, Maternity Leave, and Family Leave available after 1 year of serviceWork a "6 days on and 2 days off guaranteed" schedule (unmatched in the industry)For more information, visit to get your new career started!