43,941 Operations Internship jobs in the United States

Operations - Process Improvement Lead

10007 Silver Lake, New York AdvantageCare Physicians

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Job Description

Summary of Job

Direct and provide oversight for Operations process improvements; lead business initiatives/special projects, issue management and resolution that are specific to the success of EmblemHealth Operations. Liaise with Operational Leaders, IT, and other business stakeholders to develop action and/or project plans, derive and document business requirements and support the business throughout the process. Create, drive, and monitor progress of issue resolutions, initiatives, or projects; provide feedback and recommendations; compile and present results of analyses to appropriate parties; and develop and prepare meeting materials that monitor progress. Investigate shortfalls, issues, and complaints in current business processes. Ensure appropriate system and process changes are deployed as needed to ensure that the functionality delivered meets the intent of the business requirements. Evaluate and make sound recommendations to improve performance, including efficiencies that align with best practices. Analyze company processes and procedures; and recommend/develop process enhancement strategies in conjunction with Operations management. Directly support SVP of Operations on all initiatives and issue management, as required.

Principal Accountabilities

* Conduct research; gather data; use statistical and analytical techniques to identify potential issues and resolutions.
* Identify bottlenecks/obstructions to the completion of initiatives, projects/milestones; interface with business teams, IT leadership to remove barriers that slow or prevent the successful delivery of the project's scope and objectives.
* Manage compilation, analysis and development of findings and recommendations with a particular emphasis on documenting issues (system, process, and people) and following through to complete resolution.
* Partner with Executive and line management to facilitate implementation of recommendations; facilitate follow-up.
* Drive development of business requirements and test planning and contribute as needed to document these requirements in alignment with other business stakeholders.
* Facilitate end to end communications, ensuring alignment of Operations team.
* Identify and support standardization and automation of process and workflow across all business where possible.
* Direct responsibility to track all efforts associated with assigned initiatives, including IT implementations/validations, workflow and process changes, training and effectiveness monitoring.
* Work with IT and Operations to highlight opportunities for improvement and monitor corrective actions to completion to ensure complete and comprehensive delivery.
* Communicate and collaborate with internal stakeholders as needed to support Operations objectives.

Qualifications

* BS or BA degree
* Project Management (PMI), Lean Six Sigma, or similar related certification preferred
* 5 - 8+ years of relevant, professional work experience
* Experience in Continuous Improvement Management for Operations
* Additional related specialized training/ experience/Project Management certification may be considered in lieu of Degree
* Energy, drive and passion for End-to-End excellence and customer experience improvement
* Excellent collaborative skills and the ability to influence management decisions
* Technical knowledge of health insurance claims/medical management/contact center/grievance and appeals systems
* Strong problem solving and analytical skills that be applied across all types of business problems
* Strong facilitation, oral and written communication, and presentation skills
* Proficient with MS Office (Word, Excel, PowerPoint, Outlook, Teams, etc.)



Additional Information

* Requisition ID: 10002531
* Hiring Range: $77,760-$149,040
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Operations - Process Improvement Lead

10007 New York, New York Emblem Health

Posted 7 days ago

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Job Description

Summary of Job

Direct and provide oversight for Operations process improvements; lead business initiatives/special projects, issue management and resolution that are specific to the success of EmblemHealth Operations. Liaise with Operational Leaders, IT, and other business stakeholders to develop action and/or project plans, derive and document business requirements and support the business throughout the process. Create, drive, and monitor progress of issue resolutions, initiatives, or projects; provide feedback and recommendations; compile and present results of analyses to appropriate parties; and develop and prepare meeting materials that monitor progress. Investigate shortfalls, issues, and complaints in current business processes. Ensure appropriate system and process changes are deployed as needed to ensure that the functionality delivered meets the intent of the business requirements. Evaluate and make sound recommendations to improve performance, including efficiencies that align with best practices. Analyze company processes and procedures; and recommend/develop process enhancement strategies in conjunction with Operations management. Directly support SVP of Operations on all initiatives and issue management, as required.

Principal Accountabilities

* Conduct research; gather data; use statistical and analytical techniques to identify potential issues and resolutions.
* Identify bottlenecks/obstructions to the completion of initiatives, projects/milestones; interface with business teams, IT leadership to remove barriers that slow or prevent the successful delivery of the project's scope and objectives.
* Manage compilation, analysis and development of findings and recommendations with a particular emphasis on documenting issues (system, process, and people) and following through to complete resolution.
* Partner with Executive and line management to facilitate implementation of recommendations; facilitate follow-up.
* Drive development of business requirements and test planning and contribute as needed to document these requirements in alignment with other business stakeholders.
* Facilitate end to end communications, ensuring alignment of Operations team.
* Identify and support standardization and automation of process and workflow across all business where possible.
* Direct responsibility to track all efforts associated with assigned initiatives, including IT implementations/validations, workflow and process changes, training and effectiveness monitoring.
* Work with IT and Operations to highlight opportunities for improvement and monitor corrective actions to completion to ensure complete and comprehensive delivery.
* Communicate and collaborate with internal stakeholders as needed to support Operations objectives.

Qualifications

* BS or BA degree
* Project Management (PMI), Lean Six Sigma, or similar related certification preferred
* 5 - 8+ years of relevant, professional work experience
* Experience in Continuous Improvement Management for Operations
* Additional related specialized training/ experience/Project Management certification may be considered in lieu of Degree
* Energy, drive and passion for End-to-End excellence and customer experience improvement
* Excellent collaborative skills and the ability to influence management decisions
* Technical knowledge of health insurance claims/medical management/contact center/grievance and appeals systems
* Strong problem solving and analytical skills that be applied across all types of business problems
* Strong facilitation, oral and written communication, and presentation skills
* Proficient with MS Office (Word, Excel, PowerPoint, Outlook, Teams, etc.)



Additional Information

* Requisition ID: 10002531
* Hiring Range: $77,760-$149,040
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Operations Manager & Process Improvement Lead

84601 Cottonwood Heights, Utah $95000 Annually WhatJobs

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Job Description

full-time
Our client is seeking a results-driven and analytical Operations Manager & Process Improvement Lead to oversee daily operations and drive efficiency improvements in Provo, Utah, US . This position is critical for optimizing workflow, enhancing productivity, and ensuring the smooth functioning of various departments. The ideal candidate will have a strong background in operations management, a keen eye for identifying bottlenecks, and a proven track record of implementing successful process improvements using methodologies like Lean or Six Sigma.

Key responsibilities include managing day-to-day operational activities, ensuring adherence to company policies and procedures, and maintaining high standards of quality and service. You will be responsible for developing, implementing, and monitoring operational strategies to improve efficiency, reduce costs, and enhance overall performance. This involves analyzing current processes, identifying areas for optimization, and designing and executing improvement initiatives. The Operations Manager will also oversee resource allocation, manage departmental budgets, and ensure effective team collaboration. You will be instrumental in developing performance metrics, tracking key operational KPIs, and reporting on progress to senior management. Building and maintaining strong relationships with internal stakeholders and external partners will also be a key aspect of the role. The ability to lead and mentor a team, fostering a culture of continuous improvement and accountability, is essential for success in this role. You will also be responsible for risk management and ensuring compliance with relevant regulations.

Qualifications:
  • Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field. Master's degree preferred.
  • Minimum of 7 years of progressive experience in operations management, with at least 3 years in a leadership role.
  • Demonstrated expertise in Lean Manufacturing, Six Sigma (Green Belt or Black Belt certification preferred), or other process improvement methodologies.
  • Proven ability to analyze complex operational data and translate findings into actionable strategies.
  • Strong financial acumen and experience in budget management.
  • Excellent leadership, team-building, and motivational skills.
  • Exceptional problem-solving and decision-making abilities.
  • Proficiency in project management and the ability to manage multiple concurrent projects.
  • Strong understanding of supply chain management and inventory control principles.
  • Excellent communication and presentation skills, with the ability to influence stakeholders at all levels.
This is a challenging yet rewarding opportunity for a motivated professional looking to make a significant impact on operational excellence and drive sustainable growth for our client. If you are passionate about efficiency and leadership, we encourage you to apply.
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Director, Business Process Improvement (Loan Operations) (San Francisco)

94121 San Francisco, California Conventus

Posted 12 days ago

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Job Description

full time
Director, Business Process Improvement (Loan Operations) Director, Business Process Improvement (Loan Operations)

This range is provided by Conventus . Your actual pay will be based on your skills and experience talk with your recruiter to learn more.

Base pay range

$150,000.00/yr - $75,000.00/yr

Direct message the job poster from Conventus

Conventus Holdings Corporation was envisioned and created to reduce the number of economic intermediaries involved in the origination, funding and investment in the 125 billion real estate bridge loan marketplace. True to the Latin origin of the companys name, to bring together, CHCs existence and strength is anchored to a business model that removes unnecessary economic intermediates so that it can provide superior pricing and service to its clients. Our competitive edge in executing our mission is assembling, nurturing, and developing a collaborative group of talented individuals. To that end, diversity of experiences, perspectives, skills, and cultures is core to our mission and team.

POSITION

Full-Time, Salaried, Performance-based bonus

Required 4 days per week in the office (Mon-Thu). Please do not apply if this does not align with you.

Conventus is seeking an experienced Director, Business Process Improvement to join our dynamic team. We are looking for someone who can not only advocate for change, but can make change happen. In this role, you will be responsible for overseeing the strategic direction, operational efficiency, and regulatory compliance of all loan origination, closing and operational functions. This role ensures high-quality service delivery, risk management, and continuous process improvement across the loan lifecycle.

RESPONSIBILITIES

  • Lead and manage the Loan Operations team.
  • Organize, lead, and facilitate cross-functional process improvement projects for Loan Operations teams (Processing, Underwriting and Closing).
  • Develop and implement operational strategies aligned with organizational goals.
  • Collaborate with leadership to drive lending growth and operational efficiency.
  • Responsible for implementation of processes to clarify roles and

responsibilities and improve decision making.

  • Create and build a culture that strives for ongoing improvement upon what we do.

Process Optimization

  • Develop streamlined processes and mechanisms to improve operational efficiency and communication while leveraging technology to streamline process and reporting.
  • Monitor the effectiveness of key product work streams and make recommendations for further improvement.
  • Maintain and utilize dashboards for performance insights to evaluate performance and changes.
  • Collaborate cross functionally to develop or update business and operational processes, procedures, playbooks and best practices with Learning and Development and Data and Technology teams.
  • Improve upon existing policy and procedure documents to streamline business processes and make documents clear and usable
  • Be the point of contact for the Loan Operations team for all process improvement projects related to people, process or technology.
  • Diagram, evaluate and maintain the Loan Operations department's operational processes.
  • Follow-through and operational implementation of new processes, including a feedback loop for continuous improvement and refinement.

Compliance & Risk Management

  • Ensure compliance with federal, state, and local lending regulations.
  • Maintain internal controls and audit readiness.
  • Manage risk exposure through effective policies and procedures.

Team Development

  • Recruit, train, and mentor colleagues to build a high-performing team.
  • Set performance goals and conduct regular evaluations to ensure goals are met.

Qualifications:

  • Bachelors degree in Business, Finance, or related field (MBA nice to have).
  • Minimum of 10 years of experience in loan operations, with at least 4 years in a management role.
  • Strong knowledge of mortgage lending practices, regulations, and systems.
  • Solid understanding of loan underwriting, processing and/or closing (Bridge, DSCR, Construction, Multifamily).
  • Experience with loan origination and servicing platforms
  • Proven ability to lead cross-functional teams and manage complex projects.
  • Excellent analytical, organizational, and communication skills.

Mindset and Character

At CHC, we look for future employees who demonstrate the mindset and character of our following core values:

Deliver Extraordinary Client Experience:

  • Demonstrate unwavering responsiveness and dedication to delighting clients at every touchpoint.

Take Responsibility:

  • Be proactive, know what you are responsible for, act with integrity and follow through to the end.

Respond with Urgency and Care:

  • Balance speed with quality, ensuring that every response is both timely and impactful.

Grow Together:

  • Grow together through a culture of intellectual curiosity, collaboration and celebration.
Seniority level
  • Seniority level Director
Employment type
  • Employment type Full-time
Job function
  • Job function Management

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Business Operations

94199 San Francisco, California Fractional AI

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Job Description

About Fractional AI Fractional AI builds bespoke gen AI software to transform businesses. Every C-suite in the country is trying to bridge the gap between AI in theory and AI in practice. We close this gap with exceptional engineering talent and custom end-to-end AI builds (see some of our case studies to learn more). We’re profitable, scaling fast, and focused on solving the hardest problems in applied AI. About the role You will drive special projects and launch new initiatives that enable Fractional AI to successfully scale. The BizOps team is the team that jumps in to solve a problem or launch a program when “there isn’t a function for that yet.” This means one week you might be leading a redesign of our website, the next week you might be researching potential acquisitions, and the next week you might be launching new hire onboarding. This role is a mix of strategy, execution, and day-to-day problem-solving, with no pre-written playbook. What you’ll do: Build the systems for scale: Align the right tools and right process to stay one step ahead of scale. Drive special projects: Be the swiss army knife to deliver on the company’s particular need that month: maybe it’s a new HRIS, maybe it’s researching potential aquihires, maybe it’s a customer conference. You’ll jump in, learn quickly, and deliver. Keep the train on the tracks: You’ll handle operational details to keep everything running smoothly. What you bring to the table: 3-6 years of experience in consulting or at an early stagestartup. Problem solving. You pair first principles with analytical rigor to successfully solve problems. Proactivity. You identify and drive forward opportunities without being asked. Curiosity. You seek to understand, learn quickly, and are comfortable self teaching. Hunger. You are ambitious and push for excellence. Unmatched reliability. You do what you say you’re going to do, always. You sweat the small stuff. No ego. You care about outcomes, not credit. Why you should (and shouldn’t) join us We believe in transparency and know joining a company is a big decision. We’re not the best fit for everyone and try to be clear on what we are and what we’re not so you make the choice that’s right for you. Why join Fractional? Unmatched impact: You’ll have a front-row seat to scaling, with exposure to all functions and the opportunity to impact every part of how Fractional AI works. Your growth path might look like standing up a new function within Fractional AI or continuing to scale our BizOps team. A huge and growing problem space: Getting gen AI into production is the challenge of our time – every C-Suite is trying to bridge the gap between AI in theory and AI in practice. We offer the solution to meet this need, have strong traction, and big ambitions. A team of thoughtful, curious, doers: We’re a growing team of 25+ with veteran founders with billion+ exits. Working together in our San Francisco office means things like regular chess matches, team lunches nerding out about AI, and the right amount of banter. Why shouldn't you join Fractional? This is a ‘catchall’ role: not all parts of it are glamorous. Things like running down payroll issues and/or ensuring we meet our customers compliance requirements are mission critical. This role is a blend of strategy and pure operations. We are unapologetically building an engineering-first culture: this is how we build the team to meet the moment. We overdeliver for our clients by crafting a culture that enables the best engineers to thrive. Our Values We overdeliver. We overuse AI. We “over engineer” the culture. Location San Francisco, CA, or New York City, NY (4 days in-person, Fridays remote) Benefits Competitive Compensation Package: Attractive salary aligned with your experience and skills. 401k with Matching: Invest in your future with our company-matched retirement plan. Unlimited PTO: Take the time you need to relax and rejuvenate. Exceptional Medical, Dental, and Vision Coverage: Comprehensive health benefits to keep you and your family healthy. Health FSA: Manage out-of-pocket health expenses effectively. Commuter Benefits: Make your travel to work easier and more affordable. Life Insurance: Providing peace of mind for you and your loved ones. Team Events and Activities: Regular events to build camaraderie and a strong team spirit. Ready to join us? #J-18808-Ljbffr

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Business Operations

94199 San Francisco, California Pax

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Join to apply for the Business Operations role at Pax Join to apply for the Business Operations role at Pax Get AI-powered advice on this job and more exclusive features. This range is provided by Pax. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $90,000.00/yr - $20,000.00/yr About Us Pax uses AI to automate tariff refunds (aka duty drawback) for retailers and manufacturers. Each year, 80% of eligible refunds—equivalent to $1 B—go unclaimed. Pax is the first AI-powered broker helping brands under $5 M reclaim 3-5% of their revenue. Our algorithms generate 15% more refunds than the industry leader and reduce processing time by 99% with AI. We are two technical founders: Penny got her PhD from MIT and, and was a former research scientist at Amazon & Flexport, where I encountered the problem firsthand. Chris is a second-time founder and former software engineer at Amazon, Brex, and TikTok. Why Join Us? Impact: Every process you improve directly unlocks new revenue — your work translates into contracts closed. Ownership: You’ll design and run the ops engine from scratch, not maintain someone else’s system. Growth: This role can scale into Head of CS / Ops as we grow from $2M → 10M ARR. Team: Work directly with CEO, GTM, and VP of Drawbacks. About The Role This role is the critical bridge between sales and fulfillment. You’ll own the client journey from contract signature to filing completion, building the systems that let us handle 10× client volume without adding headcount. You’ll be the glue : unblocking teammates, keeping clients moving, and ensuring nothing falls through the cracks. If operational efficiency feels like an Olympic sport to you — you’ll thrive here. This job will be hard. You'll context-switch 20 times a day. You'll own problems no one else can solve. You'll work directly with demanding customers while building the systems to serve them. But you'll also have more impact in 6 months than most people have in 5 years. What You’ll Do Client Journey Ownership — Take full responsibility for moving clients from “closed” to “filed.” Process Architecture — Design and optimize systems that scale throughput without adding people. Team Unblocking — Anticipate and eliminate bottlenecks for Ariana and sales. Client Coordination — Run meetings, manage follow-ups, and keep multiple client implementations on track. Operational Excellence — Document, automate, and streamline every repeatable process. Revenue Enablement — Make sure sales never has to pause or turn down profitable deals due to ops capacity. Who You Are/Must-Haves Obsessively Efficient: You see inefficiency as a personal insult and fix broken processes instinctively. Radically Independent: Given a goal, you figure it out without hand-holding. Systems Thinker: You solve today’s problem and prevent tomorrow’s. Intellectually Agile: You can learn trade compliance from scratch and be conversant in weeks. Customer-Obsessed: Clients trust you to guide them, keep them moving, and make them successful. Natural Coordinator: You juggle competing priorities and stakeholders without dropping balls. Non-Negotiables Ability to context-switch between strategic and tactical work Team-oriented Strong written and verbal client communication Systems-oriented thinking Perks & Benefits $90K-$120K + equity Daily lunch Ful health, dental, and vision coverage On-demand snacks, meals, and coffee to keep you fueled Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Consulting, Information Technology, and Sales Industries International Trade and Development Referrals increase your chances of interviewing at Pax by 2x Get notified about new Business Operations Specialist jobs in San Francisco, CA . 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Business Operations

94199 San Francisco, California CloudTrucks

Posted 5 days ago

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Job Description

Business Operations at CloudTrucks is a high impact role where you will have the ability to help shape the direction of the company. This is a cross-functional, multi-disciplinary role. You'll lead or support various initiatives based on the needs of the business. Your role is to be an effective generalist and enable the company to scale more swiftly and efficiently. The prototypical background for bizops is consulting, finance, or another startup. Don't have this background but think you'll be a great candidate? Feel free to apply and tell us why!

Sample past bizops projects could include: unblocking operational issues to help accelerate growth, working cross-functionally to create process to enable smoother operations, researching new market opportunities, helping teams to get new initiatives from 0->1 etc.

Responsibilities

  • You will work with teams to figure out how to get key projects from 0->1 or 1->scale
  • You will drive strategic company alignment on cross-functional topics
  • You will drive day to day operations and thrive off making the business run smoother
  • You will lead creation, identification, and analysis of key metrics to drive business insights
  • You will explore, research and analyze new growth opportunities
  • You will work across multiple teams to improve project velocity
  • You are willing to do whatever is required to drive better business results
Requirements
  • You are a driven, ambitious person with an innate sense of humility
  • You have prior experience in finance/consulting/fast-paced startup
  • You have prior project management experience (preferred)
  • You have top-notch written and oral communication skills
  • You have the ability to think strategically and analytically
  • You thrive in a fast-paced environment
  • You are very organized and capable of juggling many complex projects, all with strict deadlines, simultaneously


A bit about our culture

We value autonomy, ownership, and results -doing whatever it takes to set our customers up for success. Our team moves fast, pushes boundaries, and embraces resilience in the face of challenges. While we occasionally go the extra mile with late nights or weekends to deliver an exceptional customer experience, we also respect and celebrate each other's backgrounds, values, and commitments. In return, we are well-compensated, take pride in our outsized impact , and grow alongside an exceptional team of peers.

*This role requires 4 days in office in San Francisco. Our work from home day is Friday.
About CloudTrucks

CloudTrucks is a virtual trucking carrier in the multi-billion dollar trucking space. Core to this industry are over 3.5M truck drivers. They move more than 70% of all goods transported around the U.S., yet operate in a highly fragmented industry with huge opportunities for products, services and automation. We strive to deliver solutions that help truck drivers operate with much greater efficiency, increase their revenue, and offload business complexity. We are looking for uniquely exceptional people to join us on our journey as we massively scale into an industry-defining business.

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Business Operations

94199 San Francisco, California Column

Posted 7 days ago

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About Column

For companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid, Square, Meta, Blend, and Affirm, and have seen this problem firsthand - builders and developers needing to partner with traditional banks, and creating API and abstraction layers over the patchwork that is the bank, its core, and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user, fintech, BaaS middleware provider, bank, core and the Federal Reserve.

At Column, we set out to simplify and fix this. We are a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors, middleware providers, and abstraction layers. This means a safer, more transparent, and less costly banking supply chain. Come build with us!

The opportunity

As a founding member of Column's Business Operations team, you will be responsible for helping lay the foundation for the company's next decade of growth. This team will own Column's most important strategic and operational initiatives, with a heavy focus on designing new operating systems that will directly impact our ability to scale. Individuals in this role will serve as the "GM" of a particular product or project, diving deep into a wide range of challenges across product strategy, pricing optimization, compliance operations, and internal tool/platform development. You will have the opportunity to experience having P&L ownership of a particular product, while working alongside senior leadership at Column to take our business to the next level.

This position will be in-person in our Presidio-based office in San Francisco (3-4 days/week) - we will support relocation for the right candidate.

What you'll do
  • Own the strategy and operations for key distribution channels and products
  • Design and implement our most critical scaling initiatives, with a heavy focus on optimizing the speed with which we can onboard and support new customers
  • Drive decisions around "build vs. buy" strategies for new tooling and systems we need to drive automation and scale - work closely with our engineering team to define design requirements for our "build" projects
  • Support go-to-market strategy and commercialization (e.g., pricing, margin optimization) of current and future state products
  • Partner with our Finance team to maintain a pulse on the financial health of our product lines - highlight key metrics we should be looking at, and call out relevant trends for us to get ahead on
  • Be an integral part of yearly strategy and company goal planning
  • Serve as "chief project manager" across all of the above, owning timelines and driving accountability on execution across the team
What you'll need to be successful
  • 7+ years of experience in strategy and business operations in a high-growth environment; prior experience at a top-tier management consulting firm strongly preferred
  • Ability to jump into new situations and quickly solve problems, with an eye toward architecting solutions that will scale
  • Experience influencing and managing multiple stakeholders with varying priorities, and getting them to commit to executing against a shared goal
  • Hyper-organized approach to project management, including coordinating efforts across multiple teams; comfort juggling multiple projects and priorities is critical
  • Scrappy, roll-up-your-sleeves attitude - we thrive because we work harder, are more creative, and have zero ego when it comes to getting our hands dirty to build a business
  • Familiarity with the banking and fintech industries is preferred, but not required - an interest in becoming an expert in this space, however, is a must
What you'll get from us
  • Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 100% covered for your dependents!
  • Comprehensive family planning and fertility benefits via partnership with Carrot, including reimbursement of up to $20,000 in qualified expenses
  • FSA and HSA account options to enable use of pre-tax money for medical and dependent care expenses
  • 401k plan, including self-directed brokerage options
  • Flexible time-off policy - take the time off that you want and need to relax and recharge
  • 100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers
  • Catered lunches and dinners for SF employees
  • Commuter benefits
  • Regular team building events, including annual offsite


Pay transparency:

Compensation packages at Column include base salary, equity, and benefits. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers.

The annual US base salary range for this role is $80,000 - 240,000 + equity.

We look forward to hearing from you

Column is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives, educational backgrounds, and life experiences, and believe a diversity of ideas is what allows us to develop the best solutions. All qualified individuals are encouraged to apply.

If you need assistance or a reasonable accommodation during the application and recruiting process, please reach out to

We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here.
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Business Operations

94199 San Francisco, California CloudTrucks

Posted 7 days ago

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Job Description

Business Operations at CloudTrucks is a high impact role where you will have the ability to help shape the direction of the company. This is a cross-functional, multi-disciplinary role. You'll lead or support various initiatives based on the needs of the business. Your role is to be an effective generalist and enable the company to scale more swiftly and efficiently. The prototypical background for bizops is consulting, finance, or another startup. Don't have this background but think you'll be a great candidate? Feel free to apply and tell us why!

Sample past bizops projects could include: unblocking operational issues to help accelerate growth, working cross-functionally to create process to enable smoother operations, researching new market opportunities, helping teams to get new initiatives from 0->1 etc.

Responsibilities

  • You will work with teams to figure out how to get key projects from 0->1 or 1->scale
  • You will drive strategic company alignment on cross-functional topics
  • You will drive day to day operations and thrive off making the business run smoother
  • You will lead creation, identification, and analysis of key metrics to drive business insights
  • You will explore, research and analyze new growth opportunities
  • You will work across multiple teams to improve project velocity
  • You are willing to do whatever is required to drive better business results
Requirements
  • You are a driven, ambitious person with an innate sense of humility
  • You have prior experience in finance/consulting/fast-paced startup
  • You have prior project management experience (preferred)
  • You have top-notch written and oral communication skills
  • You have the ability to think strategically and analytically
  • You thrive in a fast-paced environment
  • You are very organized and capable of juggling many complex projects, all with strict deadlines, simultaneously


A bit about our culture

We value autonomy, ownership, and results -doing whatever it takes to set our customers up for success. Our team moves fast, pushes boundaries, and embraces resilience in the face of challenges. While we occasionally go the extra mile with late nights or weekends to deliver an exceptional customer experience, we also respect and celebrate each other's backgrounds, values, and commitments. In return, we are well-compensated, take pride in our outsized impact , and grow alongside an exceptional team of peers.

*This role requires 4 days in office in San Francisco. Our work from home day is Friday.
About CloudTrucks

CloudTrucks is a virtual trucking carrier in the multi-billion dollar trucking space. Core to this industry are over 3.5M truck drivers. They move more than 70% of all goods transported around the U.S., yet operate in a highly fragmented industry with huge opportunities for products, services and automation. We strive to deliver solutions that help truck drivers operate with much greater efficiency, increase their revenue, and offload business complexity. We are looking for uniquely exceptional people to join us on our journey as we massively scale into an industry-defining business.

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Business Operations

10261 New York, New York Fractional AI

Posted 8 days ago

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Job Description

About Fractional AI

Fractional AI builds bespoke gen AI software to transform businesses.

Every C-suite in the country is trying to bridge the gap between AI in theory and AI in practice. We close this gap with exceptional engineering talent and custom end-to-end AI builds (see some of our case studies to learn more).

We're profitable, scaling fast, and focused on solving the hardest problems in applied AI.

About the role

You will drive special projects and launch new initiatives that enable Fractional AI to successfully scale.

The BizOps team is the team that jumps in to solve a problem or launch a program when "there isn't a function for that yet." This means one week you might be leading a redesign of our website, the next week you might be researching potential acquisitions, and the next week you might be launching new hire onboarding. This role is a mix of strategy, execution, and day-to-day problem-solving, with no pre-written playbook.

What you'll do:
  • Build the systems for scale: Align the right tools and right process to stay one step ahead of scale.
  • Drive special projects: Be the swiss army knife to deliver on the company's particular need that month: maybe it's a new HRIS, maybe it's researching potential aquihires, maybe it's a customer conference. You'll jump in, learn quickly, and deliver.
  • Keep the train on the tracks: You'll handle operational details to keep everything running smoothly.
What you bring to the table:
  • 3-6 years of experience in consulting or at an early stagestartup.
  • Problem solving. You pair first principles with analytical rigor to successfully solve problems.
  • Proactivity. You identify and drive forward opportunities without being asked.
  • Curiosity. You seek to understand, learn quickly, and are comfortable self teaching.
  • Hunger. You are ambitious and push for excellence.
  • Unmatched reliability. You do what you say you're going to do, always. You sweat the small stuff.
  • No ego. You care about outcomes, not credit.
Why you should (and shouldn't) join us

We believe in transparency and know joining a company is a big decision. We're not the best fit for everyone and try to be clear on what we are and what we're not so you make the choice that's right for you.

Why join Fractional?
  • Unmatched impact: You'll have a front-row seat to scaling, with exposure to all functions and the opportunity to impact every part of how Fractional AI works. Your growth path might look like standing up a new function within Fractional AI or continuing to scale our BizOps team.
  • A huge and growing problem space: Getting gen AI into production is the challenge of our time - every C-Suite is trying to bridge the gap between AI in theory and AI in practice. We offer the solution to meet this need, have strong traction, and big ambitions.
  • A team of thoughtful, curious, doers: We're a growing team of 25+ with veteran founders with billion+ exits. Working together in our San Francisco office means things like regular chess matches, team lunches nerding out about AI, and the right amount of banter.
Why shouldn't you join Fractional?
  • This is a 'catchall' role: not all parts of it are glamorous. Things like running down payroll issues and/or ensuring we meet our customers compliance requirements are mission critical. This role is a blend of strategy and pure operations.
  • We are unapologetically building an engineering-first culture: this is how we build the team to meet the moment. We overdeliver for our clients by crafting a culture that enables the best engineers to thrive.


Our Values

We overdeliver.

We overuse AI.

We "over engineer" the culture.

Location

San Francisco, CA, or New York City, NY (4 days in-person, Fridays remote)

Benefits

Competitive Compensation Package: Attractive salary aligned with your experience and skills.

401k with Matching: Invest in your future with our company-matched retirement plan.

Unlimited PTO: Take the time you need to relax and rejuvenate.

Exceptional Medical, Dental, and Vision Coverage: Comprehensive health benefits to keep you and your family healthy.

Health FSA: Manage out-of-pocket health expenses effectively.

Commuter Benefits: Make your travel to work easier and more affordable.

Life Insurance: Providing peace of mind for you and your loved ones.

Team Events and Activities: Regular events to build camaraderie and a strong team spirit.

Ready to join us?
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