36 Operations Management jobs in Buffalo

Description & Requirements

The U.S. Services East Business Growth Director is responsible for driving standardization, best practices, and innovation across the portfolio to enhance business development efforts within state and local government health and human services. This role ensures strategic solutioning, market intelligence, and leadership engagement to optimize bid strategies and improve win probabilities.

Essential Duties and Responsibilities:
- Responsible for capture, pursuit, and solutioning architecture for multiple lines of business.
- Provide strategic guidance to executives including solution shaping and strategy responses.
- Develop strong business relationships with internal stakeholders.
- Provide guidance to executives for decision making.
- Work to maintain a win/loss ratio.

- Drive standardization, best practices, and innovation across the portfolio to enhance competitive positioning

- Provide leadership with status updates on opportunities, risks, trends, and key decisions required for bid success

- Lead key discussions in key solutioning, pricing, and proposal meetings in collaboration with Operations, Business Solutions Group, Technical Architects, Capture, and Proposals

- Utilize recent opportunities and competitive landscape insights to drive strategic solutioning and tailor bids to government agency needs

- Evaluate existing or proposed technology stacks, identify innovations, assess staffing approaches, evaluate MBE/WBE or other vendor partners, and proposal and pricing strategy

- Provide recommendations on key decisions to leadership to ensure alignment with company goals and client expectations

- Identify emerging industry trends, share best practices, and lessons learned across the portfolio to enhance organizational strategy

Minimum Requirements

- Bachelor's degree in related field.

- 10 years relevant professional experience.

- At least 7-10 years of experience in Capture, Business Development, or related position

- At least 7-10 years of experience in state & local government, with strong knowledge of health and human services programs

- Experience managing P&L or Operations, preferred

- Demonstrated experience leading bid efforts and ability to effectively inspire and influence teams and partners to meet business needs and strategic goals

- Demonstrated experience in a matrixed environment with ability to manage multiple projects simultaneously

- Strong leadership, collaboration, negotiation, and communication skills

- Strong familiarity with government procurement processes and compliance requirements, operational policies & procedures, and innovative technology solutions

- Bachelor's degree in Business Administration, Public Policy, or a related field (Master's preferred) or equivalent years working experience.

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EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Minimum Salary

$

138,380.00

Maximum Salary

$

165,000.00

Overview

Make Life a Little Sweeter Perry’s Ice Cream is looking for a collaborative and experienced HR Business Partner to support our Operations and Warehouse teams. In this impactful role, you'll partner with leadership to align HR practices with business goals and help create a workplace where team members can thrive. Reporting directly to the Chief People Officer, you’ll be involved in everything from employee relations and staffing to performance management and labor relations.

What You'll Do

• Act as the go-to HR contact for Operations and Distribution Warehouse teams, delivering hands-on support for the full breadth of HR practices, programs, and strategies.

• Maintain a visible presence on the floor to promote employee engagement and trust.

• Advise leaders on HR best practices and consult on labor contract matters

• Lead recruitment strategies and community partnerships to attract skilled talent

• Coordinate staffing, onboarding, and job changes

• Partner with the Safety teams and manage workers' compensation processes

• Contribute to continuous improvement of HR systems and administrative processes.

What You Bring

• Bachelor’s degree in Human Resources, Business, or related field

• 3+ years of experience in HR Generalist role, preferably in a manufacturing or distribution setting

• Knowledge of employment laws, labor relations, and HR best practices

• Proficiency in Microsoft Office; ADP experience is a plus

• Strong communication and relationship-building skills

• Ability to balance people-focused support with operational needs

• Willingness to work a flexible schedule to support a multi-shift team

  Why Perry’s

You’ll be part of a team where your work makes a difference.

We offer a supportive environment, opportunities for growth, and a chance to be part of a company that values quality, integrity, and community.

Base salary range $75,000-$80,000 commensurate with relevant skills and experience

Perry's in an Equal Oppportunity Employer and maintains a drug-free workplace.

Job LocationsUS-NY-Akron

Job ID 2025-2624

Category Human Resources

Type Full-Time Regular

**_Great company. Great people. Great opportunities._**
If you would like the chance to make your mark with the world's largest equipment rental provider, **come build your future with United Rentals!**
As Operations Manager at United Rentals, you will leverage your leadership skills to coordinate and direct the overall delivery of quality service to maximize branch productivity. By working closely with the Branch Manager, you will ensure safety, world-class customer service and standard process compliance to ensure effective and efficient operations.
**What you'll do:**
+ Support Branch Manager in implementing actions to achieve financial objectives
+ Assist the Branch Manager in ensuring compliance with all company policies
+ Oversee sales efforts and business initiatives
+ Responsible for performance management of direct staff including Inside Sales Reps, Drivers, and other staff as applicable
+ Motivate, coach and train personnel
+ Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication
+ Other duties assigned as needed
**Requirements:**
+ High School diploma; Bachelor's degree preferred
+ 3+ years of sales and operational experience
+ Basic knowledge of the construction rental equipment industry or related
+ Strong motivational and leadership skills
+ Superior customer service, teamwork and verbal/written communication skills
+ Proficient in Microsoft Office (particularly Excel)
+ Valid driver's license with an acceptable record
This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.
**_Why join us?_**
We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:
+ Paid Parental Leave
+ United Compassion Fund ( Employee Discount Program
+ Career Development & Promotional Opportunities
+ Additional Vacation Buy Up Program (US Only)
+ Early Wage Access through Payactiv (US Hourly Only)
+ Paid Sick Leave
+ An inclusive and welcoming culture ( more about our full US benefit offerings ( here.
United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email for assistance.
At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service-leadership, discipline, integrity, and teamwork-are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewarding career.
**_United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability._**
Compensation Range:
$73,260.00 - $105,490.00

**Job Description:**
+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
**Operations**
+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
+ Accountable for completion of non-clinical patient calls.
+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
**People & Performance Management**
+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
**Training & Personal Development**
+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
+ Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
**Communication**
+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
**Job ID:** 1651783BR
**Title:** Pharmacy Operations Manager
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 10 YOUNG ST,TONAWANDA,NY,14150-02208-03897-S
**Full District Office Address:** 10 YOUNG ST,TONAWANDA,NY,14150-02208-03897-S
**External Basic Qualifications:**
+ High School Diploma, GED, or equivalent.
+ PTCB or ExCPT certification (except in Puerto Rico).
+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.
+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
+ Requires willingness to work flexible schedule, including evening and weekend hours.
+ Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
+ Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
+ Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
**Preferred Qualifications:**
+ Previous people management/ leadership experience.
+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:** Non-Specialty
**Store:**

**Job Description:**
+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
**Operations**
+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
+ Accountable for completion of non-clinical patient calls.
+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
**People & Performance Management**
+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
**Training & Personal Development**
+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
+ Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
**Communication**
+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
**Job ID:** 1646571BR
**Title:** Pharmacy Operations Manager
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 2601 SHERIDAN DR,TONAWANDA,NY,14150-09413-03270-S
**Full District Office Address:** 2601 SHERIDAN DR,TONAWANDA,NY,14150-09413-03270-S
**External Basic Qualifications:**
+ High School Diploma, GED, or equivalent.
+ PTCB or ExCPT certification (except in Puerto Rico).
+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.
+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
+ Requires willingness to work flexible schedule, including evening and weekend hours.
+ Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
+ Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
+ Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
**Preferred Qualifications:**
+ Previous people management/ leadership experience.
+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:** Non-Specialty
**Store:** 03270-TONAWANDA NY

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Job description


When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're moving forward a mission, you're saving lives! And you're making waves in your future, taking life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, you're an integral part of a team, and you're truly part of a family. Swim into a life-saving and life-changing opportunity today!

Role: Pool Operations Manager


Summary: Oversees the quality and success of all pool operations including the management of the Deck Supervising staff, Swim Instructors, as well as the on-deck staff, maintenance of pool environment and interaction with students and parents/guardians. Maintains expert-level knowledge of the Goldfish Swim School curriculum and demonstrates thorough knowledge of GSS management policies and practices.
*Due to the rapid growth of our school, advancement opportunities exist for the right candidate.


Primary Responsibilities:


Provides leadership, discipline and constructive feedback to Deck Supervisors, Instructors and Deck Teachers to ensure quality delivery of the Goldfish Swim School curriculum.

Conducts periodic evaluations of Deck Supervisors, Instructors and Deck Teachers and holds them to a higher standard.

Proficient in Pump Room and comfortable working with all pool equipment

Interacts with parents/guardians to discuss student progress.

Acts as a substitute Deck Supervisor, Instructor or Deck Teacher when necessary.

Provides weekly reports to management

Conducts all the aquatic-based new hire training.

Assists Management and Deck Supervisor staff in conducting workshops and in-service training.

Establishes a relationship with all new employees.

Ensures the flow of shifts on the deck are running properly: great door calls, excellent pre-shift meetings and great deck teacher rotations.

Fulfills other duties or responsibilities as assigned by the Employer.

Job Qualifications and Skills:

• Two or more years as a swim instructor
• Excellent interpersonal communication and organizational skills

Certifications:

• Willing to obtain and maintain a current Lifeguard, CPR/AED, and First Aid certification within 90 days of hire- We provide these certification classes in our facility.

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Job description


When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're moving forward a mission, you're saving lives! And you're making waves in your future, taking life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, you're an integral part of a team, and you're truly part of a family. Swim into a life-saving and life-changing opportunity today!

Role: Pool Operations Manager


Summary: Oversees the quality and success of all pool operations including the management of the Deck Supervising staff, Swim Instructors, as well as the on-deck staff, maintenance of pool environment and interaction with students and parents/guardians. Maintains expert-level knowledge of the Goldfish Swim School curriculum and demonstrates thorough knowledge of GSS management policies and practices.
*Due to the rapid growth of our school, advancement opportunities exist for the right candidate.


Primary Responsibilities:


Provides leadership, discipline and constructive feedback to Deck Supervisors, Instructors and Deck Teachers to ensure quality delivery of the Goldfish Swim School curriculum.

Conducts periodic evaluations of Deck Supervisors, Instructors and Deck Teachers and holds them to a higher standard.

Proficient in Pump Room and comfortable working with all pool equipment

Interacts with parents/guardians to discuss student progress.

Acts as a substitute Deck Supervisor, Instructor or Deck Teacher when necessary.

Provides weekly reports to management

Conducts all the aquatic-based new hire training.

Assists Management and Deck Supervisor staff in conducting workshops and in-service training.

Establishes a relationship with all new employees.

Ensures the flow of shifts on the deck are running properly: great door calls, excellent pre-shift meetings and great deck teacher rotations.

Fulfills other duties or responsibilities as assigned by the Employer.

Job Qualifications and Skills:

• Two or more years as a swim instructor
• Excellent interpersonal communication and organizational skills

Certifications:

• Willing to obtain and maintain a current Lifeguard, CPR/AED, and First Aid certification within 90 days of hire- We provide these certification classes in our facility.

Job Description

Job Description

Salary: $130,000.00 per year

CSI Sands (N.E.)operates state of the art processing facilities to produce industrial silica sand products in Brevort, MI, Buffalo, NY and Cleveland, OH.

We are currently searching for a Senior Operations Manager to oversee our team inBuffalo, NY and Cleveland, OH.The position would report to the General Manager for CSI Sands (N.E.)TheSenior Operations Manager will lead a team of operations, finance, and administration employees to deliver production and financial objectives and will be an integral part of a fast-paced production environment.

Reporting to the General Manager, the Senior Operations Manager will be responsible for:

• Ensure Health, Safety & Environment (HSE) and Quality Management programs are being properly applied, documented, and followed
• Working with the General Manager to develop and implement business plans for operations, maintenance, finance, logistics and support functions.
• Providing consistent managerial oversight and leadership at Buffalo to deliver business objectives
• Guiding and supporting the operations team to optimise performance of the dry plant, trucking and rail car loading supply chain
• Working with the finance team to support their budgeting, forecasting, financial management, and accounting tasks
• Ensuring a strong focus on Asset Management including procurement and maintenance planning and systems
• Delivering regular reports and analysis to provide insight on operational performance and improvement
• Identifying, prioritizing and resourcing specific initiatives to improve business performance
• Managing performance of the site team through effective key performance indicators, targets, and goal setting, as appropriate.
• Proactively engaging with stakeholders including the regulators through regular meetings, updates, and feedback sessions to build strong relationships and address concerns promptly.
• Encouraging best practices, process improvements and operational innovations

Skills and Requirements:

• Minimum 10 years experience in industrial, mining, processing or related industries. Expertise in industrial sand operations would be highly regarded
• Experience with supply chain and inventory management to optimise business performance would be highly regarded
• Strong leadership and problem-solving skills
• Excellent communication skills written and verbal
• Ability to organize, plan daily tasks, and make decisions with minimal supervision.
• Proactive with an ability to demonstrate a hands-on approach to leadership and collaboration.

We encourage all who are qualified and interested to apply in confidence; however, only those in consideration will be contacted.

Job Description

Job Description

Job Profile

Job Title: Revenue Cycle Management (RCM) Operations Manager

Location: Buffalo, NY

Hire Type: Direct Hire

Pay Range: $80,000-$110,000

Work Model: Hybrid

Recruiter Contact: Amy Dugenske, ,

Nature & Scope:

Positional Overview

Are you an experienced RCM professional eager to take on a leadership role within a growing billing company backed by the largest healthcare organization in Western New York? We’re seeking a dynamic individual with deep expertise in the full revenue cycle, including a strong understanding of denials management and payer requirements.

The Revenue Cycle Management (RCM) Operations Manager will oversee the daily operations of the revenue cycle team—encompassing billing, coding, charge entry, payment posting, accounts receivable, and denial management. This role ensures alignment with the organization’s goals for financial performance, regulatory compliance, and patient satisfaction. The manager is also responsible for guiding and developing staff, driving process improvements, and ensuring compliance with payer and regulatory standards.

Role & Responsibility:

Tasks That Will Lead To Your Success

Leadership Team Functions

• Supervises and mentor a team of billing and coding professionals, providing ongoing training, performance evaluations, and professional development.
• Identifies and address workflow inefficiencies and implements best practices to improve revenue cycle performance.
• Fosters a culture of continuous improvement and innovation.
• Acts as staff resource and role model for ethical, professional conduct.
• Participates in the hiring process.
• Delegates duties and projects to appropriate staff, and monitors for accurate and prompt completion.
• Stays apprised of all relevant regulations, standards, and directives from regulatory agencies and third- party payers.
• Stays apprised of changing healthcare trends and leverages technology and automation to develop and deliver new products and services to customers.
• Demonstrates knowledge of safety policies and procedures, and actively maintains a safe and positive work environment.

Role Specific Functions

• Oversees all functions of the revenue cycle, including patient registration, charge capture, billing, collections, denials, and cash posting.
• Monitors daily operations and key performance indicators (KPIs) to ensure productivity, accuracy, and timely processing of claims.
• Ensures compliance with payer rules, HIPAA regulations, and federal/state billing laws.
• Collaborates with clinical, administrative, and IT teams to resolve billing or documentation discrepancies.
• Manages denial trends and coordinate appeals processes to minimize lost revenue.
• Analyzes revenue cycle data to identify trends, issues, and opportunities for improvement; prepare regular reports for leadership.
• Participates in payer contract reviews and fee schedule maintenance as needed.
• Supports audits, both internal and external, and ensure accurate recordkeeping and documentation.
• Leads and participate in system upgrades or software transitions related to revenue cycle systems (e.g., EMR/EHR, clearinghouses).

Skills & Experience

Qualifications That Will Help You Thrive

• Minimum of 5 years of progressive experience in medical billing and revenue cycle management, with at least 2 years in a supervisory or management role.
• Proven leadership experience managing teams and driving change initiatives in a complex environment.
• In-depth knowledge of coding (ICD-10, CPT, HCPCS), payer reimbursement rules, and medical billing regulations.
• Bachelor’s degree in Business Administration, Engineering, Operations Management, or a related field is preferred
• Strong analytical skills with the ability to interpret and act on financial data.
• Experience with EMR/EHR systems and revenue cycle software (e.g., Epic, Cerner, Medent, Athena).
• Excellent leadership, organizational, and communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Exemplary problem-solving and conflict-resolution skills.
• Detail-oriented.
• Skilled in synthesizing a wealth of information
• Exhibits excellent time management and prioritization abilities.
• Capable of following and providing detailed instructions both orally and through written communication
• Extensive experience working with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access, Project)