34 Operations Management jobs in Buffalo

Location: Anywhere in Country
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
At EY, Leadership Development is now more crucial than ever. The Leadership Development function is dedicated to building leaders for a better working world by igniting the full leadership potential within every individual, fostering holistic, visionary leaders who thrive today and are equipped to boldly face the challenges of tomorrow. The Leadership Development team ties a wide range of learning initiatives, assessments, coaching and mentoring programs together with a powerful foundation that defines EY leadership culture and meets our critical business goals.
**The opportunity**
As the Leadership Development: Operations and Change Management Assistant Director, you'll be responsible for working with various stakeholders (including Leadership Development Leads, EY Global, other EY US Talent functions and business leaders) to develop and maintain a clear program and project management strategy, ensure consistency of messaging and communications, while developing change initiatives that will ensure adoption and use of leadership development programs.
**Your key responsibilities**
+ Oversee the planning, execution, and delivery of leadership development projects and key initiatives, ensuring timely completion, adherence to scope, and budget compliance
+ Support Program Leads across the leadership development function by developing materials, ensuring project delivery, promoting initiatives and quantifying the impact
+ Lead leadership development change management initiatives including driving engagement, stakeholder communication, training, and ensuring smooth adoption
+ Engage with Key Stakeholders to gather requirements, manage expectations and ensure alignment on project goals and initiatives.
+ Provide insight and support to ensure that new and existing programs are adaptable to change and can be implemented effectively within project timelines
+ Establish metrics and deploy measurement programs for program effectiveness and stakeholder satisfaction
+ Work with Global teams in multiple time zones, which may require work/conducting calls/meetings at non-standard hours. Some travel may be required
+ Overtime expected but varies depending on deadlines
**Skills and attributes for success**
+ Ability to develop and leverage relationships with various stakeholders to understand Leadership Development proficiency/journey needs and create appropriate project and change plans
+ Experience developing recommendations for strategic direction and/or ability to assist in problem solving
+ Proactively anticipate and clearly define risks/problems, and identify possible/apparent root causes
+ Demonstrate creative and independent thinking to develop strategy and next steps, including leveraging resources and tools effectively to drive participation, with continuing enhancements
+ Leverage effective project and change management techniques to help advance initiatives and achieve desired outcomes
+ Ability to adapt quickly to change, build consensus across diverse, often global, groups, and organize teams
+ Ability to manage multiple large, complex projects, processes and/or initiatives
+ Strong problem solving and negotiation/mediation and influencing skills
+ Excellent verbal and written communication skills as well as listening and interpretation skills
+ Strong Microsoft Office suite skills (specifically PowerPoint, Excel, Teams, Viva Engage)
+ Strong visual storytelling and presentation skills. Ability to leverage data to support key messages
+ Demonstrated teamwork and leadership skills
**To qualify you must have**
+ Bachelor's degree in a related discipline
+ 8-10 years of experience in a medium-to-large environment, performing business analysis, and project/change management, with a minimum of 3 years in a learning and development environment preferred
+ Proven track record of creating and executing learning and development strategies and programs within a complex business environment, with proven results
+ Proven ability to influence and build collaborative relationships with key stakeholders
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $100,400 to $87,700. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 120,400 to 213,300. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. 
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .

**Director, Strategic Partnerships & Planning**
This role reports into an executive leader at Anywhere Integrated Services. Our team is focused on designing and building out Anywhere's new business line under a new brand, Upward Title & Closing. This business line will consist of joint ventures between Anywhere Integrated Services' wholly owned title and closing companies and participating Anywhere Brands real estate affiliates.
This role will be responsible for supporting Upward's go to market roadmap; and leading the collaboration with partners and leadership to build a high-impact business plan for each new company. We are looking for a passionate and experienced strategist who will help to own both external partnerships and financial modeling for our suite of companies.
Successful individuals in this role can plan on earning a competitive base salary and variable compensation.
**Key Responsibilities:**
- Partner Management - Support ownerships of broker-owner relationships, input, and questions from Anywhere franchisees during the 3-6 month implementation phase. Own relationships with partners post-launch and develop a programmatic approach for ongoing partner success.
- Company Financial Planning: Support the build of high-impact roadmap and viable joint venture entities, including: identifying viable geographies for additional affiliate outreach, working with finance to build pro-formas, and collaborating with internal stakeholders and external partners on office footprint, staffing, and implementation decisions
- Leadership & Communications - Serve a key communicator and program owner during the 3-5 month implementation phase. Set a precedent for thoughtful listening and iteration. Ensure launch progress and key decisions are clearly and enthusiastically communicated to internal stakeholders, including leaders in operations, legal, finance, marketing, and Anywhere brand partners.
- Thoughtful Implementation - Collaborate with internal teams to own and iterate on the workplan and ensure all launch processes are efficient and impact-oriented. Think outside the box on how things should (or could) be done.
**Minimum Requirements:**
- 5+ years of experience in strategic or partnership management functions; no real estate or industry experience required.
- Experience in working closely with external partners (clients, partners, etc) to build and communicate business strategies and plans. Expertise in pitching a plus.
- High degree of confidence working with financial models and partnering with finance stakeholders
- Expert in program management and ownership, including data-driven iteration on the value proposition, processes, and communications of a complex program/offering.
- Proven experience in leadership level communications and presentations; experience in managing external partners a plus.
- Stellar communication and presentation skills
- Superb time management skills and a strong sense of ownership for outcomes
- Ability to work independently, including analyzing and proposing changes in strategy, tools, and structure
- Diverse candidates, thinking, and backgrounds encouraged!
**Anywhere is proud to offer a comprehensive benefits package to our employees including:**
+ Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
+ 401(k) savings plan with company match
+ Paid Time Off to Include Holidays, Vacation Time, and Sick Time
+ Paid Family & Paternity Leave
+ Life Insurance
+ Business Travel Accident Insurance
+ All employees receive access to LinkedIn Learning
+ Tuition reimbursement for approved programs
+ Employee Referral Program
+ Adoption Assistance Program
+ Employee Assistance Program
+ Health and Wellness Program and Incentives
+ Employee Discounts
+ Employee Resource Groups
Anywhere Integrated Services is a driving force in the title and settlement services industry. Anywhere Integrated Services is national in scope, but each of its companies are locally staffed, with a wealth of experience in settlement services. We operate in 49 states as well as the District of Columbia, and provide closing services in all 50. Anywhere Integrated Services is a subsidiary of Anywhere Real Estate. Anywhere Real Estate is a publicly traded company and a global provider of real estate services. It franchises and owns several of the industry's leading real estate brands and brokerages.
Anywhere Integrated Services' Family of Companies operate more than 40 distinct company and brand names throughout the United States such as Title One (ID), Sunbelt Title (FL), Equity Title (CA), Texas American Title Company (TX), Market Street Settlement Group (NH/ME), Mid-Atlantic Settlement (MD), Burnet Title (MN / IL / WI) and U.S. Title (MO).
Anywhere Real Estate Inc. (   **(NYSE: HOUS) is moving real estate to what's next.** Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate ( , Century 21® ( , Coldwell Banker® ( , Coldwell Banker Commercial® ( , Corcoran® ( , ERA® ( , and Sotheby's International Realty® ( , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world.
**At Anywhere, we are empowering everyone's next move - your career included.** What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. **We pursue talent** - strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. **We value our people-first culture,** which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report ( .
We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including:
+ Great Place to Work
+ Forbes World's Best Employers
+ Newsweek World's Most Trustworthy Companies
+ Ethisphere World's Most Ethical Companies
EEO Statement: EOE including disability/veteran

**Overview:**
The Customer Asset Management (CAM) Operations Development Program enables participants to gain in-depth professional and analytical experience and development of leadership and collaborative skills through a defined and customized immersive rotational program. Program participants will become technically proficient in core business processes within the CAM division.
**Department Description:**
The Foreclosure, Bankruptcy and Property Preservation team is comprised of dedicated bankers, most of whom, are located in Buffalo, NY. We support CAM in its mission to help borrowers overcome their hardship while minimizing losses to the Bank. Our primary focus is on the residential mortgage portfolio with a secondary focus on a small segment of the consumer lending portfolio. We follow complex operational processes and a vast array of legal and investor rules and regulations but at our core we are risk managers. We all share an obligation to identify, assess, monitor and control risks on a daily basis.
**Primary Responsibilities:**
+ Complete a series of job rotations, over a set time frame in multiple disciplines, to gain a broader understanding of the roles, how they are utilized at the Bank, and how they work together to deliver solutions and services to internal and external customers
+ Manage pipeline of loans ensuring operational processes are completed timely and accurately
+ Perform reviews of loans confirming a quality level within the Company's risk appetite
+ Work in customer contact or back-office roles depending upon the preference and skill set of the candidate
+ Develop and produce routine departmental reports and spreadsheets, including but not limited to, project analyses, historical reporting and financial analyses.
+ Complete data review, research and/or reconciliation.
+ Participate in Customer Asset Management Operations Development Program activities.
+ Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
+ Promote an environment that supports belonging and reflects the M&T Bank brand.
+ Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
+ Complete other related duties as assigned.
**Education and Experience Required:**
+ Bachelor's or Master's degree
+ Minimum Cumulative GPA of 3.0
+ Up to 1 years' work experience
+ Outstanding written and verbal communication skills
+ Demonstrated interpersonal skills
+ Demonstrated analytical skills
+ Demonstrated computer skills
+ Prior work/internship experience
+ Work Visa Sponsorship not offered for this role
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $29.57 - $43.99 per hour. The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above encompasses all geographic locations. The pay rate specific to your location will fall within this range and is available from your recruiter.
**Location**
Getzville, New York, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

**Overview:**
The Customer Asset Management (CAM) Operations Development Program enables participants to gain in-depth professional and analytical experience and development of leadership and collaborative skills through a defined and customized immersive rotational program. Program participants will become technically proficient in core business processes within the CAM division.
**Department Description:**
The Foreclosure, Bankruptcy and Property Preservation team is comprised of dedicated bankers, most of whom, are located in Buffalo, NY. We support CAM in its mission to help borrowers overcome their hardship while minimizing losses to the Bank. Our primary focus is on the residential mortgage portfolio with a secondary focus on a small segment of the consumer lending portfolio. We follow complex operational processes and a vast array of legal and investor rules and regulations but at our core we are risk managers. We all share an obligation to identify, assess, monitor and control risks on a daily basis.
**Primary Responsibilities:**
+ Complete a series of job rotations, over a set time frame in multiple disciplines, to gain a broader understanding of the roles, how they are utilized at the Bank, and how they work together to deliver solutions and services to internal and external customers
+ Manage pipeline of loans ensuring operational processes are completed timely and accurately
+ Perform reviews of loans confirming a quality level within the Company's risk appetite
+ Work in customer contact or back-office roles depending upon the preference and skill set of the candidate
+ Develop and produce routine departmental reports and spreadsheets, including but not limited to, project analyses, historical reporting and financial analyses.
+ Complete data review, research and/or reconciliation.
+ Participate in Customer Asset Management Operations Development Program activities.
+ Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
+ Promote an environment that supports belonging and reflects the M&T Bank brand.
+ Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
+ Complete other related duties as assigned.
**Education and Experience Required:**
+ Bachelor's or Master's degree
+ Minimum Cumulative GPA of 3.0
+ Up to 1 years' work experience
+ Outstanding written and verbal communication skills
+ Demonstrated interpersonal skills
+ Demonstrated analytical skills
+ Demonstrated computer skills
+ Prior work/internship experience
+ Work Visa Sponsorship not offered for this role
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $29.57 - $43.99 per hour. The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above encompasses all geographic locations. The pay rate specific to your location will fall within this range and is available from your recruiter.
**Location**
Getzville, New York, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

**Overview:**
The Customer Asset Management (CAM) Operations Development Program enables participants to gain in-depth professional and analytical experience and development of leadership and collaborative skills through a defined and customized immersive rotational program. Program participants will become technically proficient in core business processes within the CAM division.
**Department Description:**
The Foreclosure, Bankruptcy and Property Preservation team is comprised of dedicated bankers, most of whom, are located in Buffalo, NY. We support CAM in its mission to help borrowers overcome their hardship while minimizing losses to the Bank. Our primary focus is on the residential mortgage portfolio with a secondary focus on a small segment of the consumer lending portfolio. We follow complex operational processes and a vast array of legal and investor rules and regulations but at our core we are risk managers. We all share an obligation to identify, assess, monitor and control risks on a daily basis.
**Primary Responsibilities:**
+ Complete a series of job rotations, over a set time frame in multiple disciplines, to gain a broader understanding of the roles, how they are utilized at the Bank, and how they work together to deliver solutions and services to internal and external customers
+ Manage pipeline of loans ensuring operational processes are completed timely and accurately
+ Perform reviews of loans confirming a quality level within the Company's risk appetite
+ Work in customer contact or back-office roles depending upon the preference and skill set of the candidate
+ Develop and produce routine departmental reports and spreadsheets, including but not limited to, project analyses, historical reporting and financial analyses.
+ Complete data review, research and/or reconciliation.
+ Participate in Customer Asset Management Operations Development Program activities.
+ Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
+ Promote an environment that supports belonging and reflects the M&T Bank brand.
+ Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
+ Complete other related duties as assigned.
**Education and Experience Required:**
+ Bachelor's or Master's degree
+ Minimum Cumulative GPA of 3.0
+ Up to 1 years' work experience
+ Outstanding written and verbal communication skills
+ Demonstrated interpersonal skills
+ Demonstrated analytical skills
+ Demonstrated computer skills
+ Prior work/internship experience
+ Work Visa Sponsorship not offered for this role
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $29.57 - $43.99 per hour. The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above encompasses all geographic locations. The pay rate specific to your location will fall within this range and is available from your recruiter.
**Location**
Getzville, New York, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

Description
External job description
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business' current openings.
Key job responsibilities
Key Responsibilities and Job Elements:
-Support, mentor, and motivate your salaried and hourly workforce
-Lead large-scope projects with site and regional impact
-Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
-Manage safety, quality, productivity, and customer delivery promises
-Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
-Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
-Stand/walk for up to 12 hours during shifts
-Work in an environment where the noise level varies and can be loud
-Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
-Continuously climb and descend stairs (applies to sites with stairs)
Basic Qualifications
- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81,900/year in our lowest geographic market up to $150,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

**Job Description:**
+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
**Operations**
+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
+ Accountable for completion of non-clinical patient calls.
+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
**People & Performance Management**
+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
**Training & Personal Development**
+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
+ Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
**Communication**
+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
**Job ID:** BR
**Title:** Pharmacy Operations Manager
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 2601 SHERIDAN DR,TONAWANDA,NY, -S
**Full District Office Address:** 2601 SHERIDAN DR,TONAWANDA,NY, -S
**External Basic Qualifications:**
+ High School Diploma, GED, or equivalent.
+ PTCB or ExCPT certification (except in Puerto Rico).
+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.
+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
+ Requires willingness to work flexible schedule, including evening and weekend hours.
+ Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
+ Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
+ Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
**Preferred Qualifications:**
+ Previous people management/ leadership experience.
+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:** Non-Specialty
**Store:** 03270-TONAWANDA NY

Crothall Healthcare
**Salary: $61,000- $65,000/yr**
**Other Forms of Compensation:**
**Pay Grade:** 10
**Crothall Healthcare** is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare's Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry&Linen, Facilities Management, and Ambulatory EVS. Learn more at .
**Job Summary**
**Summary:** As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of the frontline associates and will serve as a liaison between administration and unit departments, providing the highest possible level of service.
**Essential Duties and Responsibilities:**
+ Establishes and annually reviews standards and work procedures for all staff.
+ Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
+ Assists in the hiring process; interview, hiring and training of new associates.
+ Orients, develops, and supervises all supervisory/housekeeping staff.
+ Conducts regular inspections and makes recommendations to the facility.
+ Conducts monthly reporting of goals, accomplishments, and future plans.
+ Provides staff education and continuous training.
+ Communicates with staff, administration, and other departments.
+ Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)
**Qualifications:**
+ 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
+ At least 1 year of supervisory experience in support service related field with high customer/client contact.
+ Ability to communicate effectively in written format and oral presentations.
+ Ability to multi-task and establish priorities.
+ Ability to maintain organization in a changing and stressful environment.
+ Exhibit initiative, responsibility, flexibility, and leadership.
+ Possess a thorough knowledge of contract administration and office procedures.
+ Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
+ Bachelor's degree is preferred.
**Apply to Crothall today!**
_Crothall is a member of Compass Group USA_
Click here to Learn More about the Compass Story ( at Crothall are offered many fantastic benefits.**
+ Medical
+ Dental
+ Vision
+ Life Insurance/ AD
+ Disability Insurance
+ Retirement Plan
+ Flexible Time Off
+ Holiday Time Off (varies by site/state)
+ Associate Shopping Program
+ Health and Wellness Programs
+ Discount Marketplace
+ Identity Theft Protection
+ Pet Insurance
+ Commuter Benefits
+ Employee Assistance Program
+ Flexible Spending Accounts (FSAs)
+ Paid Parental Leave
+ Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here ( for paid time off benefits information.
**Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.**
**Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.**
**Applications are accepted on an ongoing basis.**
**Crothall maintains a drug-free workplace.**
**Req ID:**
Crothall Healthcare
ASHLEY VAVROCK
((req_classification))

Crothall Healthcare
**Salary: $61,000- $65,000/yr**
**Other Forms of Compensation:**
**Pay Grade:** 10
**Crothall Healthcare** is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare's Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry&Linen, Facilities Management, and Ambulatory EVS. Learn more at .
**Job Summary**
**Summary:** As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of the frontline associates and will serve as a liaison between administration and unit departments, providing the highest possible level of service.
**Essential Duties and Responsibilities:**
+ Establishes and annually reviews standards and work procedures for all staff.
+ Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
+ Assists in the hiring process; interview, hiring and training of new associates.
+ Orients, develops, and supervises all supervisory/housekeeping staff.
+ Conducts regular inspections and makes recommendations to the facility.
+ Conducts monthly reporting of goals, accomplishments, and future plans.
+ Provides staff education and continuous training.
+ Communicates with staff, administration, and other departments.
+ Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)
**Qualifications:**
+ 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
+ At least 1 year of supervisory experience in support service related field with high customer/client contact.
+ Ability to communicate effectively in written format and oral presentations.
+ Ability to multi-task and establish priorities.
+ Ability to maintain organization in a changing and stressful environment.
+ Exhibit initiative, responsibility, flexibility, and leadership.
+ Possess a thorough knowledge of contract administration and office procedures.
+ Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
+ Bachelor's degree is preferred.
**Apply to Crothall today!**
_Crothall is a member of Compass Group USA_
Click here to Learn More about the Compass Story ( at Crothall are offered many fantastic benefits.**
+ Medical
+ Dental
+ Vision
+ Life Insurance/ AD
+ Disability Insurance
+ Retirement Plan
+ Flexible Time Off
+ Holiday Time Off (varies by site/state)
+ Associate Shopping Program
+ Health and Wellness Programs
+ Discount Marketplace
+ Identity Theft Protection
+ Pet Insurance
+ Commuter Benefits
+ Employee Assistance Program
+ Flexible Spending Accounts (FSAs)
+ Paid Parental Leave
+ Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here ( for paid time off benefits information.
**Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.**
**Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.**
**Applications are accepted on an ongoing basis.**
**Crothall maintains a drug-free workplace.**
**Req ID:**
Crothall Healthcare
ASHLEY VAVROCK
((req_classification))