151 Operations Management jobs in Dallas

**Description**
2026 Pilgrim's Operations Management Trainee
About us: JBS USA is a leading global provider of diversified, high-quality food products, including a portfolio of well-recognized brands and innovative, easy-to-use food solutions. We process, prepare, package and deliver fresh and value-added premium meat, poultry and retail-ready food products for customers in approximately 100 countries on six continents. We are also the majority shareholder of Pilgrim's, the largest poultry company in North America. JBS USA employs more than 100,000 team members.
Our mission: To be the best in all that we do, completely focused on our business, ensuring the best products and services to our customers, a relationship of trust with our suppliers, profitability for our shareholders and the opportunity of a better future for all of our team members.
Our core values are: Availability, Determination, Discipline, Humility, Ownership, Simplicity, Sincerity
Purpose/General Summary: Our 12-month program is designed to give you an immersive leadership experience at one of our 60+ domestic locations. This program includes hands-on rotations throughout all of the location's business sectors, and is designed to give you real-world leadership experience and a thorough understanding of how each sector functions to support the overall production strategy of the location. If you are passionate about leading and motivating others in a culturally diverse setting to make a sustainable agricultural impact on the global food supply- we are interested in you!
Responsibilities:
+ Rotations-You will spend time learning and working in every business sector of your location. These rotations are designed to give you hands-on knowledge of what positions, equipment, and materials are involved in each specific production process.
+ Will provide support to the operations team.
+ May be either in 1st processing or 2nd processing operations.
+ Ensure effective and efficient operations with a culture of continuous improvement.
+ Maintain the production practices that support the food safety program in the facility.
+ Monitor product quality and production operations to meet customer expectations.
+ Create an environment where all are expected to be active members of the team while deeply involved in the business.
+ Recognize and celebrate successes.
+ Challenge people to be better than they thought possible.
+ Identify problems or bottlenecks in production processes and resolve issues; ensure production resources (including materials, equipment, and human resources) are available as needed to maintain product schedules.
+ Support continuous improvement goals in safety, quality, cost, and customer service.
+ Implement a solution to fix problems or bottlenecks identified.
+ Create relationships with hourly team members.
+ Shadow production supervisors and learn their day to day operations.
+ Anticipate and determine causes of delays in shift operations and take appropriate actions to meet production schedules.
+ Complete a challenging project that aligns with key performance indicators (KPI's) and impacts our bottom line.
+ Participate in three group-based Leadership Development Training sessions at our corporate U.S. Headquarters in Greeley, CO.
+ Final Placement: the last 4 months of the program will provide hands-on training in an area of interest with the intention of final placement into a leadership role.
What You Bring (Qualifications):
+ Minimum of a Bachelor's Degree required
+ Minimum cumulative GPA of 2.5 or higher
+ Ability to lift 50 lbs. or more
+ Alignment with JBS core values and culture
+ Excellent communication, critical thinking, and problem-solving skills
+ Willingness to work different shifts and occasional weekends
+ Flexibility to relocate
The applicant who fills this position will be eligible for the following compensation and benefits:
+ Benefits: Vision, Medical, and Dental coverage begin after 60 days of employment;
+ Paid Time Off: sick leave, vacation, and 6 company observed holidays;
+ 401(k): company match begins after the first year of service and follows the company vesting schedule
+ Base salary range starting at $60,000
+ Relocation available if applicable
The Company is dedicated to ensuring a safe and secure environment for our team members and visitors. To assist in achieving that goal, we conduct a drug, alcohol, and background checks for all new team members post-offer and prior to the start of employment. The Immigration Reform and Control Act requires that verification of employment eligibility be documented for all new employees by the end of the third day of work.
EOE/Vets/Disability

**Position Summary:**
Take charge. Think fast. Move forward. As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business and quickly solve problems for our customers - who will depend on you to achieve success.
Penske will introduce you to our sales processes, leading-edge technology and winning company culture through ongoing training and mentoring to help cultivate the skills and expertise you need to succeed in all aspects of our business: sales, operations, finance, customer service, technology and more. You'll collaborate with a high-energy, driven team as you build a solid foundation in sales and operations. You'll enjoy flexible schedules, excellent benefits, associate incentives and discount programs. You'll be on the fast track to furthering your management career, with advancement opportunities at hundreds of our locations nationwide.
**_Need to be able to work a flexible schedule, including some weekend hours._**
**Major Responsibilities:**
- Develop consumer and commercial customer solutions to local and national accounts - including many of the Fortune 500.
- Manage our large inventory of world class and nationally recognized vehicles, balancing fleet productivity, profitability and customer satisfaction in a fast-paced and dynamic workspace
- Generate new business leads as well as foster existing customer relationships
- Ensure complete customer satisfaction in a fast-paced environment.
**Qualifications:**
- Bachelor's degree required, preferred concentration in Business or Marketing
- Effective communication skills, both written and verbal
- Internship or related work experience in a customer facing role preferred
- Results oriented, attention to detail and good time management skills
- A valid driver's license is required, as is the ability and willingness to drive our Penske vehicles, including a 26' box truck.
- Regular, predictable, full attendance is an essential function of the job.
- As this position requires driving Penske and customer vehicles, it is regulated by the DOT and requires a current driver qualification file to be maintained as required by the role. The driver qualification file includes: an annual motor vehicle records (MVR) check, a successfully completed DOT Physical, and Safety Performance History records request from prior employers in the last 3 years. Additionally, CDL holders will have a DOT Drug Screening within 30 days of start and subject to a FMCSA Clearinghouse review.
- Willingness to travel as necessary within the district (customers yards, close geographical area and training sites), work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.
**Physical Requirements:**
-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer.
**About Penske Truck Leasing/Transportation Solutions**
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.
Job Category: Management Trainee
Job Family: Operations
Address: 10801 Goodnight Lane
Primary Location: US-TX-Dallas
Employer: Penske Truck Leasing Co., L.P.
Req ID:

**Position Summary:**
Take charge. Think fast. Move forward. As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business and quickly solve problems for our customers - who will depend on you to achieve success.
Penske will introduce you to our sales processes, leading-edge technology and winning company culture through ongoing training and mentoring to help cultivate the skills and expertise you need to succeed in all aspects of our business: sales, operations, finance, customer service, technology and more. You'll collaborate with a high-energy, driven team as you build a solid foundation in sales and operations. You'll enjoy flexible schedules, excellent benefits, associate incentives and discount programs. You'll be on the fast track to furthering your management career, with advancement opportunities at hundreds of our locations nationwide.
**_Must be available to work a flexible schedule, including some weekend hours._**
**Major Responsibilities:**
- Develop consumer and commercial customer solutions to local and national accounts - including many of the Fortune 500.
- Manage our large inventory of world class and nationally recognized vehicles, balancing fleet productivity, profitability and customer satisfaction in a fast-paced and dynamic workspace
- Generate new business leads as well as foster existing customer relationships
- Ensure complete customer satisfaction in a fast-paced environment.
**Qualifications:**
- Bachelor's degree required, preferred concentration in Business or Marketing
- Effective communication skills, both written and verbal
- Internship or related work experience in a customer facing role preferred
- Results oriented, attention to detail and good time management skills
- A valid driver's license is required, as is the ability and willingness to drive our Penske vehicles, including a 26' box truck.
- Regular, predictable, full attendance is an essential function of the job.
- As this position requires driving Penske and customer vehicles, it is regulated by the DOT and requires a current driver qualification file to be maintained as required by the role. The driver qualification file includes: an annual motor vehicle records (MVR) check, a successfully completed DOT Physical, and Safety Performance History records request from prior employers in the last 3 years. Additionally, CDL holders will have a DOT Drug Screening within 30 days of start and subject to a FMCSA Clearinghouse review.
- Willingness to travel as necessary within the district (customers yards, close geographical area and training sites), work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.
**Physical Requirements:**
-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer.
**About Penske Truck Leasing/Transportation Solutions**
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.
Job Category: Management Trainee
Job Family: Operations
Address: 10801 Goodnight Lane
Primary Location: US-TX-Dallas
Employer: Penske Truck Leasing Co., L.P.
Req ID:

**Job Overview:**
**Summer 2026 Intern - Warehouse Operations Management - Irving, TX**
As a **Summer 2026 Intern - Warehouse Operations Management** in **Irving, TX** at Keurig Dr Pepper (KDP), you will be assigned a project that is focused on any of the following areas of business: Inventory Analysis, Layout & Space Utilization, Order Picking Efficiency, Technology Integration, or Process Controls.
Weeks 1-3 will be hands on training within warehouse and 4-10 will be dedicated project work. You will be assigned a manager and mentor. You will work projects with another peer intern.
**Shift/Schedule:**
+ The KDP 2026 Summer Internship Program will run from June 1 - August 7, 2026
+ Full-time; 40 hours per week
+ Monday-Friday
+ 8:00am until 5:00pm
+ In-person in our **Irving, TX** facility
**As a Warehouse Operations Management Intern you will:**
+ Experience various assignments in Warehouse Operations, Fleet, Transportation & Sales
+ Gain hands on experience to learn various aspects of Supply Chain and Sales Operations by leading projects and people
+ Work closely with experienced professionals who will guide and mentor you throughout the internship, facilitating career growth and development within your field of interest
+ Experience Cross Functional Exposure: work closely with different departments within the organization to gain a better understanding of all the career opportunities to help narrow their focus for a future career in Operations
**Elements of the KDP Intern Program include:**
+ Engaging and partnering on innovative projects to gain experience in a challenging, cross functional team environment
+ Participating in meet & greets and lunch & learns with KDP executives and other organization leaders
+ Receiving professional development training such as networking, professional skills development and presenting
+ Being paired with a mentor to enhance your knowledge of other parts of the business and build your network
+ Completing a project from start to finish and presenting it and your takeaways to your team, department vice president and other KDP stakeholders
**Total Rewards:**
+ $28.00/ hour
+ Paid bi-weekly
+ $2,500 Sign-on Bonus, paid within first 30 days of employment
**Requirements:**
+ Candidates must be currently enrolled as full-time undergraduate students at an accredited college or university, in their **junior** year, with an expected graduation date in **Fall 2026 or Spring 2027** . Eligible majors include Engineering, Food Science, Operations/Logistics and Supply Chain Management, Organizational Leadership & Supervision, or Business Management or another related field
+ Available to work 40 hours per week (M-F, 8am-5pm)
+ Excellent organizational skills and attention to detail with a demonstrated ability to manage multiple projects, prioritize requests, and meet deadlines
+ Strong communication skills including excellent listening, written, and verbal abilities
+ Ability to work cross-functionally, be independently driven, and a self-starter
+ Strong skills in Microsoft Excel and PowerPoint
+ Highly motivated self-starter
+ Proven people/project leadership throughout your academic career (on- or off- campus)
+ Previous experience in an operations environment (on- or off- campus; either through employment, internship, or academic clubs)
+ Ability to give/receive constructive feedback
**Please note** : This position is limited to persons with permanent right to work in the United States.
We incorporate HireVue, an automated interview tool, into our campus recruitment process. Please visit this link ( to learn more about HireVue and how to prepare. *We recommend checking with your campus career center for additional preparation resources such as InterviewStream, Big Interview and more.
**Company Overview:**
Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!
Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us?
We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.
Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

Chase Auto is a leading provider of auto financing with a portfolio of more than $80 billion in assets and relationships with 75% of U.S. franchised automotive dealers. The business is part of the JPMorgan Chase franchise and serves auto dealers, consumers, and vehicle manufacturers. It offers a range of products and services to meet the financial needs of its clients from retail lending, captive financing, and floorplan products to cash management, private banking, and payment processing.
Auto Lending customer experience spans the entire lifecycle of financing for both consumers and dealer clients. The Auto Customer Experience function is responsible for overseeing processes and interactions that often span across products, channels, and lines of business. Our focus is on creating seamless experiences and interactions that bridge various domains and stakeholders, preventing operational disruptions and enhancing the overall customer and client experience.
As a Process Improvement Manager on the Auto Customer Experience (CX) Strategy team, you will develop and execute CX initiatives with a focus on Automotive Commercial Clients in support of our Dealer Commercial Services organization and partners. This role requires a strategic thinker with a strong background in process optimization, change management, and stakeholder engagement. This role is designed for a self-driven leader who thrives in ambiguous environments and can transform vague concepts into actionable insights and measurable results. A successful candidate will embrace a customer-centric view of the Auto Lending business to help drive satisfaction, deepen relationships, and mitigate pain points.
**Job Responsibilities**
+ Work across Chase Auto and other lines of business and functions to develop and implement CX initiatives, including client experience objectives and key results.
+ Collaborate with cross-functional teams to identify process inefficiencies and develop solutions that align with business objectives.
+ Utilize data-driven analysis to present insights and recommendations to senior leaders
+ Develop and maintain client journey maps and process maps to visualize the end-to-end client experience and identify key touchpoints and interactions that impact satisfaction, loyalty, and business opportunities.
+ Gather and analyze customer and client data from various sources (e.g., surveys, complaints, operational data) to identify trends, pain points, and opportunities for improvement.
+ Create surveys and conduct interviews to capture feedback to inform and refine CX strategies and journey maps.
+ Create detailed reports to track CX metrics and communicate findings to partners.
+ Excellent written and verbal communication skills with ability to interact with and present to senior leaders.
+ Exceptional self-motivation with ability to set priorities and drive results in de-centralized environments.
+ Excellent analytical skills with the ability to interpret complex data from a variety of sources and generate actionable insights.
+ Proven record of partnering and influencing across a complex and matrixed organization
+ Able to successfully identify and navigate changing priorities based on business needs, risk factors, and changes in trends.
+ Strong project management skills to manage multiple efforts simultaneously.
**Required qualifications, capabilities and skills**
+ Bachelors' degree and 5+ years' experience in customer experience strategy, continuous process improvement, financial services, management consulting, military leadership or other relevant experience.
**Preferred qualifications, capabilities, and skills**
+ Advanced degree
+ Auto Lending experience and/or commercial lending
+ Experience with data visualization and analytics tools such as Tableau, Alteryx, SQL
+ Experience with process mapping and tools (e.g. Visio)
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans

Process Improvement Manager
Description:
**Position Title:**
Process Improvement Manager
**Pay Rate** :
$69,500 - $2,600 (USCORE)
_Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Variable pay may provide additional opportunities for financial awards. This job is eligible to participate in IP's annual incentive plan._
**Category/Shift** :
Salaried Full-Time
**Physical Location:**
Grand Prairie Container
1200 W Carrier Pkwy
Grand Prairie, TX 75050
**The Job You Will Perform:**
+ Responsible for successfully establishing an operating environment that embraces the continuous improvement process. The PIM/CIM is also responsible for leading the facility efforts in quality through management of all quality systems, and facilitation of the plant safety committee and initiatives.
+ Work with supervisors and operating teams to understand and improve manufacturing and quality systems, while emphasizing use of manufacturing reliability tools to accomplish operating objectives.
+ Provide support by leading the plant safety team. Also, support safety initiatives such as safety audits, incident investigations and safety orientation for new hires. Must understand OHSA/EPA regulations.
+ Manage internal auditing processes.
+ Monitor Tracking Incidents and Credits System status and reporting.
+ Actively participate in the New Item process, as well as Customer audits and communication. Maintain knowledge of customer specific quality testing, expectations, and requirements.
**The Skills You Will Bring:**
+ Bachelor's degree or equivalent experience required
+ 2 - 4 years experience manufacturing experience; preferably in a corrugated or converting environment.
+ Demonstrated knowledge and experience in developing, implementing and managing high performance work systems and teams
+ Knowledge of and compliance with local and corporate policies
+ Builds Effective Teams
+ Business Insight
+ Drives Results
+ Courage
+ Customer Focus
+ Manages Complexity
+ Optimizes Work Processes
**The Benefits You Will Enjoy:**
International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets.
**The Career You Will Build:**
Sales and Leadership training, promotional opportunities within a global company
**The Impact You Will Make:**
We continue to build a better future for people, the planet, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 120 years. Join our team and you'll see why our team members say they're **Proud to be IP** .
**The Culture You Will Experience:**
International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. You will learn Safety Leadership Principles and have the opportunity to opt into Employee Networking Circles such as IPVets, IPride, Women in IP, and the African American ENC. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly diverse culture.
**The Company You Will Join:**
International Paper (NYSE: IP) is a global leader in sustainable packaging solutions. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Headquartered in Memphis, Tenn., we employ approximately 39,000 colleagues globally who are committed to creating what's next. We serve customers worldwide, with manufacturing operations in North America, Latin America, North Africa and Europe. Net sales for 2024 were 18.6 billion. Additional information can be found by visiting internationalpaper.com.
**_International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law._**
**_International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact_** ** ** **_or ._**
_#LI-KY1_
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Location:
Grand Prairie, TX, US, 75050
Category: Manufacturing
Date: Sep 15, 2025
If you are not finding suitable opportunities, please click below to join our talent community!

Chase Auto is a leading provider of auto financing with a portfolio of more than $80 billion in assets and relationships with 75% of U.S. franchised automotive dealers. The business is part of the JPMorgan Chase franchise and serves auto dealers, consumers, and vehicle manufacturers. It offers a range of products and services to meet the financial needs of its clients from retail lending, captive financing, and floorplan products to cash management, private banking, and payment processing.

Auto Lending customer experience spans the entire lifecycle of financing for both consumers and dealer clients. The Auto Customer Experience function is responsible for overseeing processes and interactions that often span across products, channels, and lines of business. Our focus is on creating seamless experiences and interactions that bridge various domains and stakeholders, preventing operational disruptions and enhancing the overall customer and client experience.

As a Process Improvement Manager on the Auto Customer Experience (CX) Strategy team, you will develop and execute CX initiatives with a focus on Automotive Commercial Clients in support of our Dealer Commercial Services organization and partners. This role requires a strategic thinker with a strong background in process optimization, change management, and stakeholder engagement. This role is designed for a self-driven leader who thrives in ambiguous environments and can transform vague concepts into actionable insights and measurable results. A successful candidate will embrace a customer-centric view of the Auto Lending business to help drive satisfaction, deepen relationships, and mitigate pain points.

Job Responsibilities

• Work across Chase Auto and other lines of business and functions to develop and implement CX initiatives, including client experience objectives and key results.
• Collaborate with cross-functional teams to identify process inefficiencies and develop solutions that align with business objectives.
• Utilize data-driven analysis to present insights and recommendations to senior leaders
• Develop and maintain client journey maps and process maps to visualize the end-to-end client experience and identify key touchpoints and interactions that impact satisfaction, loyalty, and business opportunities.
• Gather and analyze customer and client data from various sources (e.g., surveys, complaints, operational data) to identify trends, pain points, and opportunities for improvement.
• Create surveys and conduct interviews to capture feedback to inform and refine CX strategies and journey maps.
• Create detailed reports to track CX metrics and communicate findings to partners.
• Excellent written and verbal communication skills with ability to interact with and present to senior leaders.
• Exceptional self-motivation with ability to set priorities and drive results in de-centralized environments.
• Excellent analytical skills with the ability to interpret complex data from a variety of sources and generate actionable insights.
• Proven record of partnering and influencing across a complex and matrixed organization
• Able to successfully identify and navigate changing priorities based on business needs, risk factors, and changes in trends.
• Strong project management skills to manage multiple efforts simultaneously.

Required qualifications, capabilities and skills

• Bachelors' degree and 5+ years' experience in customer experience strategy, continuous process improvement, financial services, management consulting, military leadership or other relevant experience.

Preferred qualifications, capabilities, and skills

• Advanced degree
• Auto Lending experience and/or commercial lending
• Experience with data visualization and analytics tools such as Tableau, Alteryx, SQL
• Experience with process mapping and tools (e.g. Visio)

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a Process Improvement Consultant, Distribution Center/WMS in Garland, UT.

A day in the office looks like this:

• Planning, performing and implementing process improvement initiatives in a Warehouse / Distribution Environment

• Diagraming and evaluating existing processes

• Organizing, leading and facilitating cross-functional project teams; developing metrics that provide data for process measurement, identifying indicators for future improvement opportunities

• Collecting and analyzing data to identify root cause of problems; measuring performance against process requirements; aligning improvement to performance shortfalls

• Delivering presentations and training courses including measurement, analysis, improvement and control; surveying and analyzing best practices for techniques and processes; communicating team progress; performing cost and benefit analyses

• Leading process improvement projects within the business units

• Collaborating with other Business Process teams to develop and execute process improvement

Got the skills and experience? Here's what we're looking for:

• Demonstrated knowledge and understanding of advanced WMS and LMS software applications, work standards programs, and formal labor productivity tracking

• Address issues based on root cause analysis of deviations in key performance indicators

• Six Sigma Black Belt Certification required

• 2+ years of Six Sigma Black Belt experience in process improvement at a distribution center

• Strong financial acumen/experience in calculating cost benefit analysis and ROI

• Experience with cross-functional projects involving executive level members as well as support staff and distribution associate employee

• Data analysis and predictive modeling experience; ability to execute complex analysis and synthesize into a storyline to socialize, influence and drive action across the organization

• Advanced PC skills: Proficient in Microsoft Office including Word, Excel (VLOOKUP, pivots, if-then statements, charts, graphs), Access (query, table comparison, building macros, building multiple links, creating dashboards), PowerPoint and Visio (development of process flows, map design layouts, value stream mapping)

• Self-motivated, organized and capable of proactively identifying, sourcing and handling multiple projects (3-5 projects at any one given time) to successful completion

• Excellent communication and interpersonal skills with ability to promote trust and collaboration to build strong relationships

Whole Loans Operations - Lifecycle Management, Associate
Country: United States of America
**Your Journey Starts Here:**
Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.
An exciting journey awaits, if you are interested in exploring the possibilities **We Want to Talk to You!**
**Overview**
The Whole Loans Operations Associate plays a crucial role in executing the end-to-end operational processes supporting the acquisition and sale of residential mortgage products (Qm, Non Qm and RTL's and other mortgage products), reconciling loans remittances against the loan servicers, executing the payments for loans buys and sells as well as supporting the operational processes ahead of securitization of the mortgages.
**Job Function Description**
Responsible for the execution of day-to-day operations for the Whole Loans business. Aims to deliver superior service to clients, internal and external, by executing according to policies and procedures ensuring high operational standards to execute service delivery.
**Key Responsibilities**
Lifecycle management for whole loans including funding, servicing, and sales.
Daily cash management associated with the whole loan activity:
- Communicate with the desk daily to confirm liquidity requirements.
- Work with internal counterparties to ensure financing is completed accurately and timely.
Whole loan fundings:
- Act as liaison between trading desk, external clients, and Operations.
- Face off with the trading desk daily to ensure effective and efficient processes and mitigate risk.
- Work with cash management to ensure the accurate and timely funding of whole loan purchases.
- Liaise with custodians to ensure accuracy of inventory/collateral reports.
Whole loan servicing:
- Act as liaison between the firm and external clients/vendors to process monthly servicing timely and accurately.
- Reconcile and process monthly remittance reports from servicers including interim.
- Work with the desk daily to ensure data integrity within the risk management system.
Whole loan Sales:
- Work with the desk to verify the economic details of the settlement and ensure that the receipt of funds matches the risk management details.
- Process risk management entries to reconcile and settle all transactions accurately and timely.
**Qualifications**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
In-depth knowledge of the Operational processes supporting Whole Loans Operations.
Skills:
In depth knowledge of residential mortgage products including Qm, Non Qm and RTL's as well as other mortgage products.
Proficient knowledge of the remittance reconciliation process with mortgage servicers.
In depth knowledge of the purchase, sales and settlements of mortgages.
Able to analyze mortgage cashflow projections and identify differences between firm records and mortgage services record.
Proficient working with loan files from mortgage services and able to map and reconcile data as needed.
Key Competencies:
Advance user of SBO2000 and Centricity software packages.
Advance user of office tools in particular Excel.
Python programing language a plus.
Education:
Bachelor's Degree or equivalent work experience.
Work Experience:
2-5 Years
**What Else You Need To Know** **:**
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
**Base Pay Range**
Minimum:
$63,750.00 USD
Maximum:
$100,000.00 USD
**Link to Santander Benefits:**
**Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com) ( Culture:**
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
**EEO Statement:**
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
**Working Conditions** :
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
**Employer Rights:**
This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
**What** **To Do Next** **:**
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
**Primary Location:** Dallas, TX, Dallas
**Other Locations:** Texas-Dallas
AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO