43,989 Operations Staff jobs in the United States
Business Operations
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Last year, 1 in 10 teens attempted suicide.
It almost never starts there. Instead, it begins with a treatable mental health issue. We could have helped these kids before things got worse, before they resorted to the traumatic and painful step of attempting to take their own life.
Structural features in our country’s healthcare system render it virtually impossible for kids to get the help they need. Between acute provider shortages and low insurance participation, kids have no access to timely, effective care. And without treatment, symptoms that were once mild can rapidly devolve.
Enter Marble
Our mission is to massively increase access to timely, preventative care for all kids, before things get worse.
We accept all insurances, including Medicaid plans, offer virtual care with an emphasis on group therapy, and take a point-of-intervention approach. No waitlists. No insurance holdups.
About the Role
At Marble, we believe every child deserves access to quality, affordable mental healthcare, and we’re building the system to make that real. One of the most important pieces of that system is making sure families can actually use their insurance, including Medicaid, without stress or confusion. That’s where this role comes in.
We’re looking for a founding leader to build and scale our Revenue Cycle Management (RCM) function. You’ll lay the foundation for a system that makes insurance work for families, and ensures Marble can sustainably scale care delivery by getting paid and keep doing what we do best.
This is a rare opportunity to build a mission-critical function from scratch, at the heart of our model. You’ll operate across strategy, product, and execution — and directly impact thousands of families’ ability to access mental health care.
What You’ll Do
- Own an ambiguous problem at the heart of the business. You’ll take charge of the full insurance payment flow, from eligibility to claims to payout. This function is the engine room of our revenue. You’ll partner closely with the CEO, co-founder, and senior ops leaders to uncover what’s working, what’s broken, and what to fix first — then make it happen. That might mean diving into a messy spreadsheet, reimagining a broken workflow, or picking up the phone to get answers from a payer.
- Build the systems that help us scale. You’ll design the processes, tools, and partnerships we need to grow, including internal workflows, product ideas for our engineers, and external vendors or BPOs. You’ll help us move fast now, and set us up to grow even faster later.
- Make insurance seamless for families. You'll play a key role in making sure billing is clear, accurate, and frustration-free for the families we serve. You'll partner with our customer experience and growth teams to turn one of the most confusing parts of healthcare into something that feels simple, transparent, and trustworthy.
Qualifications
Must have
- You have 5+ years of experience in strategy and operations. You’ve worked in environments where you had to figure things out, not just follow a playbook.
- You’re based in New York and can work from our SoHo office at least two days a week.
Nice to have
- You’ve worked at a startup or in a high-growth environment.
- You’ve worked in healthcare or with insurance systems.
- You’ve worked closely with product or engineering teams to build tools or processes.
Ideal traits
- ️ Process thinker who likes to build — You know how to get from 0→1 with scrappy, simple solutions, and then 1→100 by spotting patterns and building systems that scale.
- ️Relentless drive — No task is too small for you. You’re just as willing to call a payer or follow up on a denial as you are to design a long-term solution.
- Thrive in ambiguity — You can make sense of messy claims data and get to the root of a problem, even when the path isn’t clear.
- Introspective team player — You’re a thoughtful communicator, open to feedback, and focused on what’s best for the mission and the people we serve.
How to Apply
If you think this role might be a fit we’d love to hear from you! Email us at with subject “BizOps”
Revenue Operations Business Operations Intern
Posted 2 days ago
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2025 RevOps BizOps Summer Intern
We are seeking a creative, engaged, and curious intern to join us this summer and support internal process improvements for scaling the Global Revenue Operations (RevOps) team. This ten-week, full-time position, running from June 8, 2026, to August 7, 2026, offers flexibility to accommodate class schedules and personal commitments. The position is hybrid so you will have the flexibility to work remotely and have the opportunity to come to the office and meet the team. You will have a dedicated Mentor partnering with you to help you grow and develop during your internship. We are aiming for an early June start date and prefer someone who can commit to 40 hours per week during the summer, with 2-3 days spent working on-site at the Madison Zendesk office.
As part of our commitment to innovation, we'll leverage AI and automation to enhance product monetization capabilities. This involves using data-driven insights to optimize pricing strategies, improving operational efficiency, and ensuring seamless workflows to maintain auditability across transactions.
The on-site work will provide valuable opportunities for in-person engagement and collaboration, allowing you to closely interact with team members, participate in brainstorming sessions, and get hands-on experience with projects. This face-to-face interaction is crucial for fostering stronger professional relationships, enhancing communication, and creating a supportive environment for creativity and innovation. We believe that in-person collaboration will significantly contribute to your personal and professional growth, ensuring you gain the most from this internship experience.
We take pride in our ability to serve our internal and external customers through industry-leading responsiveness. As such, if you take initiative, enjoy having autonomy to move quickly, and are searching for an opportunity where you can learn about complex software transactions, process optimization, establishing best practices and the Software-as-a-Service (SaaS) industry, we'd love to hear from you.
At Zendesk, diversity, equity and inclusion are more than buzzwords, and bigger than the bottom line. It's about our people knowing that they're valued where they work. Employees at Zendesk work hard to build a culture where everyone belongs. Employee Communities play a vital role in bringing us together and ensure we feel supported at work.
What We're Looking For:
- Phenomenal communication and collaboration skills, both written and verbal.
- A natural curiosity (no question too small!) and a robust personality with high levels of energy and motivation to exceed expectations.
- Able to demonstrate initiative by speaking up when identifying process improvement opportunities
- Strong analytical and problem-solving skills.
- Superior organizational skills with excellent attention to detail.
- A strong interest in business operations and process optimization.
- A professional work ethic with a technical aptitude and a desire to take ownership of projects, learn from mistakes, and have fun.
- Ability to learn quickly in a remote environment.
- A self-starter! Ability to take direction and run with it.
- Support the implementation of departmental process improvement and automation initiatives within the RevOps team, including AI-driven optimizations.
- Focus on project-based work to assist in integrating our legacy customers into our core systems from merger and acquisition activities.
- Support and execute User Acceptance Testing within our commerce-to-cash systems.
- Document system workflows and process improvements relating to quoting, billing, and provisioning processes/systems.
- Perform ad hoc analysis, respond to insight requests, and conduct data extractions to resolve critical business issues.
- Develop and maintain various help center articles and enablement materials.
- Assist in key data migrations for new system implementations and departmental initiatives.
- Assist in setting up key billing accounts to streamline future selling models.
- Support the implementation of departmental process improvement and automation initiatives within the RevOps team.
- Learn the ins and outs of key systems (Stripe, Zuora, SalesForce, CPQ, Zendesk Support).
- Gain knowledge and experience across different Corporate Services functions (Accounting, Finance, Sales, Legal).
- Actively enrolled in a degree program in Economics, Business, Finance, Accounting, or a related field.
- Strong knowledge of G-Suite and Zoom applications.
- Familiarity or prior experience with Salesforce, Zuora, or another CRM tool is preferred but not mandatory.
- Must be authorized to work in the United States.
- We prefer a qualified individual who resides in Madison, WI, or the immediate vicinity to facilitate better in-office collaboration and engagement.
The US hourly base rate range for this position is $25.96-$38.46. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire rates for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base rate only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.
Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Business Operations Manager
Posted 21 days ago
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Concentrix is seeking an experienced and motivated Business Operations Manager to oversee daily operations, drive process improvements, and support organizational growth. This fully remote role offers flexibility, competitive compensation, and opportunities for professional advancement.
Duties & Responsibilities
Operational Oversight – Manage daily business operations, ensuring efficiency, accuracy, and compliance with company policies.
Process Improvement – Identify gaps in workflows, recommend solutions, and implement best practices to improve productivity.
Team Leadership – Support and guide cross-functional teams, fostering collaboration and accountability.
Reporting & Analysis – Prepare reports, track performance metrics, and provide insights to senior leadership.
Strategic Support – Assist in planning and executing initiatives that align with company goals and long-term strategy.
Skills & Qualifications
Strong organizational and problem-solving skills with the ability to manage multiple priorities.
Proficiency with Microsoft Office Suite and business productivity tools.
Excellent communication and leadership abilities with a focus on collaboration.
Employee Benefits
Competitive salary with performance-based incentives.
Health, dental, and vision insurance.
401(k) retirement plan with company match.
Paid time off, sick leave, and holidays.
Remote work flexibility with company-provided resources.
Company Details
Director Business Operations
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Director Business Operations at Trimont LLC summary:
The Director of Business Operations at Trimont leads the Cash Management Servicing group, ensuring compliance, accuracy, and alignment with organizational goals. This role manages complex cash management accounts, oversees documentation, and collaborates with offshore teams and third-party vendors to maintain operational excellence. The Director also drives risk mitigation, process improvements, and quality assurance initiatives within the commercial real estate loan servicing industry.
Overview:Founded in 1988, Trimont ( is a specialized global commercial real estate loan services provider and partner for lenders and investors seeking the infrastructure and capabilities needed to help them scale their business and make informed, effective decisions related to the deployment, management and administration of commercial real estate secured credit. As the largest master servicer of commercial real estate loans in the United States, Trimont manages securitizations with meticulous oversight and coordination-protecting cash flows, mitigating risk, and ensuring portfolio performance.
We do this with a team of 1100+ extraordinary team members who serve a global client base from offices in Atlanta (headquarters), Bengaluru, Charlotte, Dallas, Hyderabad, Kansas City, London, New York and Sydney. We empower our people with advanced technology, industry-leading knowledge, and a culture centered on our core values. This approach enables our teams to deliver exceptional client service, build lasting relationships and take pride in the high-quality work they perform.
Trimont is an innovative firm where visionary professionals come to learn, grow, and thrive with colleagues driven by curiosity and collaboration.
Learn: We believe ongoing learning is critical and are focused on providing a work environment where all team members can take ownership of their careers.
Grow: We work alongside the largest institutional lenders in the world, overseeing the most significant projects in the industry. This unique opportunity allows us to broaden our skillset and develop our abilities by tackling some of the industry's most challenging and exciting endeavors.
Thrive: Our firm is a place where ethics and excellence meet to create an experience that matches our capabilities. There are no limits to what we as team members and as an organization, can achieve together.
Where people, purpose, and progress come together every day.
Job Summary:
The Director is responsible for maintaining the culture and leading the junior analysts within the Cash Management Servicing group, ensuring alignment with organizational objectives, accuracy, and compliance. This role involves the administration of complex and high-volume Cash Management Accounts, resolving complex escalations and overseeing intake and new setup processes. The Director oversees the comprehensive management of essential documentation, enforcing best practices for accurate money movement and lockbox oversight.
Responsibilities:
- Assist in implementation and enforcement of a diligent risk mitigation framework for waterfall administration and lockbox maintenance, analyzing processes and procedures to ensure full compliance. Provide recommendations to leadership to drive operational excellence and continuous improvement.
- Strategically guide collaboration efforts with the offshore team, borrowers, and banking institution representatives to uphold money movement accuracy standards to achieve pre-defined Service Level Agreements. Champion initiatives to resolve discrepancies, enhance communication channels, and ensure seamless coordination.
- Oversee high-level collaborations with Third Party Vendors and the offshore team to address and resolve complex money movement and Cash Management exceptions. Implement and enforce criteria for quality assurance, and develop tracking and reporting mechanisms to deliver actionable insights and strategic feedback to stakeholders.
- Partner with management to enhance and refine organizational work procedures, policies, and methods. Provide input to ensure compliance with regulatory requirements and industry standards, positioning the organization as a leader in operational and strategic excellence.
Required Qualifications:
- BS/BA degree or equivalent experience
- 7+ years of relevant experience within Commercial Real Estate
- 3+ years management/leadership experience
- Demonstrated capacity to achieve results in a dynamic setting.
- Demonstrated success in managing deliverables with intra-day deadlines as well as long-term projects
- Handling workload and special projects efficiently.
- Extensive experience with lender-entry accounting, general ledger, and account reconciliations
- Experience training & mentoring junior analysts
- Strong verbal and written communication skills.
- Organizational and administrative skills.
- Skilled in managing sensitive information while upholding privacy.
- Ability to work both independently and within a team environment.
Trimont is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please contact us. We are proud to maintain a drug-free policy, ensuring that our community is a secure and productive space for all our team members.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Keywords:
business operations, cash management, commercial real estate, loan servicing, risk mitigation, process improvement, team leadership, compliance, vendor management, financial oversight
Business Operations Analyst
Posted today
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Business Operations Analyst at Global Partners summary:
The Business Operations Analyst supports Global Partners' strategic objectives by monitoring KPIs, conducting budget analysis, and identifying merger and acquisition opportunities. They collaborate across departments to optimize supply chain operations and analyze commodity economics to enhance fuel supply and pricing strategies. This role requires strong analytical skills, financial acumen, and effective communication to drive operational efficiency and support executive decision-making.
We are seeking a detail-oriented and forward-thinking Business Operations Analyst to drive the success of Global's strategic objectives. This role will report to the Vice President of Pricing, Supply, and Transportation. This role will focus on monitoring key performance indicators (KPIs), budget reporting, identifying M&A opportunities, and ensuring effective operations between internal departments. The ideal candidate possesses a keen understanding of supply chain dynamics and commodity economics, combined with a strong financial acumenFor over 90 years Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From Alltown Fresh, with its innovative chef-led creations and guest-focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partner's integrated network of businesses delivers value day-in and day-out to our guests and customers across the US. At Global Partners we embrace the future, investing in energy transition with initiatives like GlobalGLO and supporting the communities in which we operate with our charitable work.
We're excited for the next 90 years at Global Partners and what innovative new ideas we can bring to our guests and customers in the future. We're looking for passionate people with great ideas to contribute to our company's future. If you're motivated by what's next, Global Partners can provide you with the opportunities to push your career to the next level.
The Types of "Energy" You Bring
- Excellent written and verbal communication skills.
- You are self-motivated and like to take initiative.
- You are a team player with a positive attitude.
- You have strong time management skills.
"Gauges" of Responsibility
KPI Monitoring & Reporting
- Regularly track, analyze, and report on company-wide KPIs to ensure alignment with business objectives.
- Develop and maintain dashboards and visualizations to provide real-time insights to senior leadership.
- Generate forecasts for fuel demand based on market conditions, customer requirements, and historical data, ensuring reliable supply planning.
Budget Analysis & Reporting
- Collaborate with the finance department to prepare, analyze, and present monthly, quarterly, and annual budget reports.
- Identify budgetary anomalies, provide explanations, and recommend corrective actions when necessary.
- Manage all supply agreement legal terms and conditions and communicate necessary dates to make decisions.
M&A Opportunities
- Conduct rigorous market research to identify potential M&A opportunities that align with the company's strategic goals.
- Analyze financial and operational data of potential targets and present findings to senior leadership.
Internal Department Liaison
- Act as a bridge between various internal departments, ensuring seamless communication and collaboration on cross-functional projects.
- Represent the interests and directives of the Vice President of Pricing, Supply, and Transportation in inter-departmental meetings and discussions.
- Collaborate with cross-functional teams, including supply & trading, operations, and finance, to align supply strategies with business goals and drive continuous improvement.
Supply & Commodity Economics Analysis
- Analyze global energy trends, supply chain dynamics, and commodity economics to provide informed advisories.
- Offer strategic recommendations based on quantitative analysis and qualitative insights.
- Utilize your expertise to analyze historical data, current market trends, and supply chain dynamics to develop accurate models for fuel supply optimization.
- Implement optimization techniques to minimize costs, reduce supply chain risks, and maximize efficiency in fuel procurement and distribution.
- Manage daily pricing process to drive efficiencies and maximize margin opportunities.
Purchasing Methods
- Stay up-to-date with various purchasing methods in the fuel industry, including rack pricing, formula pricing, index pricing, and other relevant strategies.
Continuous Learning
- Stay current with industry best practices, emerging technologies, and trends in fuels and supply chain optimization.
"Fuel" for You
- Coins! We offer competitive salaries and opportunities for growth. We mean it! We have an amazing Talent Development Team who create trainings for growth and job development.
- Health + Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.
- The Road Ahead - We offer 401k and a match component!
- Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service.
- Give Back! We believe in community support. We know everyone gives in their own way, that's why we offer paid volunteer time-off to you to help an organization of your choice.
The GPS of our Interview Process
- First thing's first, if you're interested in the role, please apply.
- A talent acquisition team member will review your resume in partnership with the hiring manager. If your experience would lend to this opportunity a recruiter will contact you.
- We conduct virtual and in-person interviews and provide additional interview information or other items needed at that time.
Qualifications
- Analytical Skills: Proficiency in data analysis, modeling, and forecasting using tools such as Excel, SQL, Tableau, PDI, Marketview and data visualization software.
- Strong understanding of supply chain dynamics, commodity economics, and global energy trends.
- Exceptional communication skills, with the ability to articulate complex data in a comprehensible manner.
- Familiarity with various purchasing methods in the fuel industry, including rack, formula, and index pricing.
- Team Player: Strong interpersonal and communication skills, with a demonstrated ability to work effectively in a collaborative team environment.
- Desire to Learn: Eagerness to stay updated on industry developments and a commitment to continuous learning and self-improvement.
We value passion and potential. If you are enthusiastic about a position and think you can make a meaningful impact, we encourage you to apply even if you don't check every box. We embrace different perspectives, backgrounds and experiences.
Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at .
*Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Keywords:
business operations analysis, KPI monitoring, budget reporting, mergers and acquisitions, supply chain optimization, commodity economics, fuel pricing strategies, data analysis, financial forecasting, cross-functional collaboration
Business Operations Specialist
Posted today
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Business Operations Specialist at Spirit Aerosystems summary:
The Business Operations Specialist at Spirit AeroSystems oversees planning, resource deployment, and program management to meet customer and business requirements in the aerospace manufacturing sector. They develop and implement control systems, coordinate with multiple stakeholders, and handle budgeting, facilities planning, and compliance monitoring. The role requires strong analytical skills, experience with data mining, financial analysis, and proficiency in tools like SAP, PowerBI, and SQL to support strategic decision-making and operational improvements.
OverviewSpirit AeroSystems designs and builds aerostructures for both commercial and defense customers. With headquarters in Wichita, Kansas, Spirit operates sites in the U.S., U.K., France and Malaysia. The company's core products include fuselages, pylons, nacelles and wing components for the world's premier aircraft. Spirit AeroSystems focuses on affordable, innovative composite and aluminum manufacturing solutions to support customers around the globe.
Responsibilities
- Plans, commits, and controls the deployment of resources in response to customer, program, and business requirements.
- Directs the development, integration, implementation, and management of new or revised programs, plans, strategies, or processes.
- Authorizes changes to work statements using a formal directive system.
- Develops control systems, maintains status information of program and customer commitments, and monitors compliance to plan.
- Interfaces with management from many occupations and organizations to provide leadership and coordination.
- Cost budgetary estimates, non-recurring and recuring costs dependent upon facilities requirements.
- Headcount forecasting and justification to meet customer requirements.
- Develops facilities plans to implement and support customer and contract schedules and interfaces with company organizations, potentially government agencies, and suppliers to meet and optimize company business requirements along with supporting schedules, locations, and rearrangements.
- Communicates and collaborates with stakeholders to present recommendations, proposals and solutions.
Miscellaneous Responsibilities:
- Help in reviewing and/or updating Business Policies and Procedures relative to Strategic planning activities as required or due.
- Review and Update Standard Factors used for planning and estimating purposes.
- Continually look for ways to improve our internal methods of estimating, collaborating and communicating.
Qualifications
Requirements:
Bachelors degree with 6-9 years of relevant experience or a Masters degree with 4-6 years of relevant experience required
Preferred Skills:
5+ years of Experience with facilities planning, operations, and financials
Knowledge of SAP, PowerBI, Tableu, SQL, Maximo
Experience mining large data sets and analyzing critical financial documents
Proficiency with Microsoft office products
Ability to establish a project budget
Strong communication skills and ability to present data to upper level managers
Spirit AeroSystems is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, marital or civil partnership status, pregnancy, age, disability, veteran status or any other protected factor under federal, state or local law.
Kansas Tax Credit: Join Spirit AeroSystems' Kansas team and you may be eligible for a $5,000 state of Kansas Aviation tax credit for up to five years. Click here for more information on the tax credit.
Keywords:
aerospace manufacturing, business operations, resource planning, program management, budgeting and forecasting, data analysis, facilities planning, SAP, PowerBI, SQL
Director, Business Operations
Posted today
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Director, Business Operations at UiPath summary:
The Director of Business Operations at UiPath leads strategic planning, budget and workforce management, and operational excellence for the global marketing organization. This role partners closely with the Chief Marketing Officer to ensure financial discipline, drive performance metrics, streamline workflows, and enhance cross-functional communication. With over 10 years' experience in business operations, the director focuses on scaling marketing impact and improving organizational efficiency in a fast-paced SaaS environment.
Life at UiPathThe people at UiPath believe in the transformative power of automation to change how the world works. We're committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care-about each other, about UiPath, and about our larger purpose.
Could that be you?
About UiPath
UiPath is on a mission to accelerate human achievement by transforming the way people work through automation and AI. Our platform helps organizations unlock productivity, drive innovation, and scale impact across every function. At UiPath, we're curious, bold, and always learning-and we're building a company where people can bring their best selves to work every day.
About the Role
We are seeking a Director, Business Operations to join our Marketing leadership team. In this highly visible role, you will serve as a trusted advisor to the Chief Marketing Officer, driving operational excellence, strategic planning, and cross-functional execution for a global marketing organization. You'll bring structure, insights, and accountability to help our teams deliver at scale while ensuring alignment with company priorities.
This role is based in our Bellevue, WA office with a hybrid work schedule.
What You'll Do
• Own budget management and operations for the global Marketing organization, including weekly Opex reporting, quarterly forecasting, and annual planning in partnership with Finance FP&A.
• Ensure financial discipline by validating budget adjustments, monitoring spend against cost centers, and supporting urgent deep dives into expenses or offsets (e.g., sponsorships, hosted events, MDF).
• Partner with Procurement and Finance to streamline purchasing processes, manage budget adjustments, and ensure consistent communication across the team.
• Oversee headcount and workforce planning, including requisitions, backfills, contractor reviews, intern programs, and accurate alignment with HR cost centers.
• Maintain oversight of T&E reporting and corporate card usage, ensuring compliance and accuracy.
• Drive communications and alignment for the Marketing Leadership Team (MLT), including weekly leadership calls, quarterly offsites, and company-wide Marketing All Hands.
• Ensure transparent, timely information sharing across channels (Slack, email, meetings) to keep the organization aligned.
• Manage marketing performance metrics, maintaining monthly tracking across all marketing areas, surfacing insights through dashboards, and hosting QBR reviews in partnership with Marketing Analytics.
• Streamline approvals and workflows, reviewing finance and HR tickets on behalf of the CMO (e.g., Coupa requests, vendor invoices, new headcount, contractor access) and ensuring compliance with budget and policy.
• Serve as a trusted business partner to the CMO, proactively identifying operational gaps and opportunities to improve scalability, efficiency, and impact.
What You'll Bring
• 10+ years of experience in business operations, strategy, or related roles in technology or SaaS companies; marketing operations background a plus.
• Proven success driving operational excellence in a global, matrixed environment.
• Strong analytical skills with experience in performance measurement, budget management, and executive reporting.
• Exceptional communication and executive presence, with ability to influence senior stakeholders.
• Comfort with ambiguity, change, and a fast-paced environment.
• A builder's mindset-eager to simplify, scale, and continuously improve how we work.
Nice to Have
• MBA or equivalent advanced degree.
• Experience supporting or working directly with a C-level executive.
• Familiarity with marketing technologies, SaaS business models, and go-to-market dynamics.
#LI-EC1
Maybe you don't tick all the boxes above-but still think you'd be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes-and passion can't be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy.
Keywords:
business operations, budget management, strategic planning, marketing operations, financial discipline, performance metrics, workforce planning, cross-functional execution, SaaS, automation
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Business Operations Coordinator
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Job Description:
Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
Where Your Career is a Force for Good!
WHAT YOU NEED TO KNOW (Job Overview):
Reporting to the Chief Operating Officer or the Chief Administrative Officer, the Business Operations Coordinator provides transactional support for the finance, operational and administrative functions of the Region, including budget monitoring, daily finance transactions, local vendor relationships, facilities management, fleet management, HR, IT, and records/reports. Is the lead system user/trainer for software business applications. Provides operations backup support for the Region in the absence of the COO/CAO.
This role is not eligible for relocation assistance.
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
1. Financial Administrative Support: Provides administrative budget support including expense coding; financial report dissemination, initiating, monitoring and approving regional procurement transactions, Collaborates with department leaders to ensure that programs are executed within budget. Ensures location processes are established and functioning for all cash and card transactions. Supports department directors with analytics for monthly forecasting of expenses.
2. Lead System User/Trainer for Business Applications and IT Services: Utilizes appropriate systems and trains staff in their use. Troubleshoots phone and computer issues for Region. Reviews and assists with tech services requests.
3. Facilities/Asset Management Support: Ensures repairs are completed within budget and appropriate system is used to pay vendors. Develops and maintains relationships with vendors supporting each physical location. Obtains proposals for potential new vendors. Provides information/data needed for developing Business Plans for real estate transactions. Is liaison with other sectors for shared facilities/assets . Updates risk management system with current values/status as appropriate.
4. Fleet Management Support: Maintains fleet inventory records. Ensures appropriate and timely maintenance. Files and maintains insurance claims and follow up with estimates/repairs. Is liaison with Fleet Management in other sectors.
5. Events: Participates in planning events meetings. Maintains insurance certificate applications, financial collection processes, and appropriate forms and codes used for regulated items including alcohol.
6. Reports/Data Information: Provides guidance and data for grant reporting. Prepares various internal reports. Responds to internal/external requests for information and/or documentation. Acts as Region point of contact for FOCIS information.
7. Operations SOPs: Develops, maintains and distributes a regional SOP Manual. Provides training to ensure consistent processes/procedures related to operations functions throughout the Region.
8. Volunteer Coordination: May coordinate and train volunteers to assist with less complex daily transactional work such as data input, clerical support, etc.
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
Education: Associate’s degree in Accounting, Business or Public Administration required. Applicable experience may be applied towards education requirement but must be in addition to years experience required below.
Experience: Minimum 2 years’ financial or facilities administrative support experience in community organizations, government agencies, non-profit organizations or business. Experience working effectively with volunteers and board members. Experience in coordinating finance and administrative functions including information systems and facilities.
Skills and Abilities: Ability to plan, prioritize and organize work to maximize team performance and meet customer expectations. Excellent organizational skills and ability to work with attention to detail. Strong interpersonal skills and the ability to create and maintain collaborative work relationships within the organization and with external stakeholders.
Other: Proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Strong knowledge of federal, state and local employment laws.
Travel: Travel is required throughout the Region. Some out-of-region travel may also be required.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
Good team player
Problem solver
Ability to reach out to others
Must be able to make phone calls
Must be willing to travel to other chapters
Willing to drive larger fleet vehicles (Sprinter Vans)
BENEFITS FOR YOU:
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:
· Medical, Dental Vision plans
· Health Spending Accounts & Flexible Spending Accounts
· PTO: Starting at 15 days a year; based on type of job and tenure
· Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
· 401K with up to 6% match
· Paid Family Leave
· Employee Assistance
· Disability and Insurance: Short + Long Term
· Service Awards and recognition
Apply now! Joining our team will provide you with the opportunity to make your career a force for good!The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.
Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
To view the EEOC Summary of Rights, click here: Summary of Rights
Business Operations Coordinator
Posted today
Job Viewed
Job Description
Job Description:
Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
Where Your Career is a Force for Good!
WHAT YOU NEED TO KNOW (Job Overview):
Reporting to the Chief Operating Officer or the Chief Administrative Officer, the Business Operations Coordinator provides transactional support for the finance, operational and administrative functions of the Region, including budget monitoring, daily finance transactions, local vendor relationships, facilities management, fleet management, HR, IT, and records/reports. Is the lead system user/trainer for software business applications. Provides operations backup support for the Region in the absence of the COO/CAO.
This role is not eligible for relocation assistance.
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
1. Financial Administrative Support: Provides administrative budget support including expense coding; financial report dissemination, initiating, monitoring and approving regional procurement transactions, Collaborates with department leaders to ensure that programs are executed within budget. Ensures location processes are established and functioning for all cash and card transactions. Supports department directors with analytics for monthly forecasting of expenses.
2. Lead System User/Trainer for Business Applications and IT Services: Utilizes appropriate systems and trains staff in their use. Troubleshoots phone and computer issues for Region. Reviews and assists with tech services requests.
3. Facilities/Asset Management Support: Ensures repairs are completed within budget and appropriate system is used to pay vendors. Develops and maintains relationships with vendors supporting each physical location. Obtains proposals for potential new vendors. Provides information/data needed for developing Business Plans for real estate transactions. Is liaison with other sectors for shared facilities/assets . Updates risk management system with current values/status as appropriate.
4. Fleet Management Support: Maintains fleet inventory records. Ensures appropriate and timely maintenance. Files and maintains insurance claims and follow up with estimates/repairs. Is liaison with Fleet Management in other sectors.
5. Events: Participates in planning events meetings. Maintains insurance certificate applications, financial collection processes, and appropriate forms and codes used for regulated items including alcohol.
6. Reports/Data Information: Provides guidance and data for grant reporting. Prepares various internal reports. Responds to internal/external requests for information and/or documentation. Acts as Region point of contact for FOCIS information.
7. Operations SOPs: Develops, maintains and distributes a regional SOP Manual. Provides training to ensure consistent processes/procedures related to operations functions throughout the Region.
8. Volunteer Coordination: May coordinate and train volunteers to assist with less complex daily transactional work such as data input, clerical support, etc.
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
Education: Associate’s degree in Accounting, Business or Public Administration required. Applicable experience may be applied towards education requirement but must be in addition to years experience required below.
Experience: Minimum 2 years’ financial or facilities administrative support experience in community organizations, government agencies, non-profit organizations or business. Experience working effectively with volunteers and board members. Experience in coordinating finance and administrative functions including information systems and facilities.
Skills and Abilities: Ability to plan, prioritize and organize work to maximize team performance and meet customer expectations. Excellent organizational skills and ability to work with attention to detail. Strong interpersonal skills and the ability to create and maintain collaborative work relationships within the organization and with external stakeholders.
Other: Proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Strong knowledge of federal, state and local employment laws.
Travel: Travel is required throughout the Region. Some out-of-region travel may also be required.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
Good team player
Problem solver
Ability to reach out to others
Must be able to make phone calls
Must be willing to travel to other chapters
Willing to drive larger fleet vehicles (Sprinter Vans)
BENEFITS FOR YOU:
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:
· Medical, Dental Vision plans
· Health Spending Accounts & Flexible Spending Accounts
· PTO: Starting at 15 days a year; based on type of job and tenure
· Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
· 401K with up to 6% match
· Paid Family Leave
· Employee Assistance
· Disability and Insurance: Short + Long Term
· Service Awards and recognition
Apply now! Joining our team will provide you with the opportunity to make your career a force for good!The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.
Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
To view the EEOC Summary of Rights, click here: Summary of Rights
Business Operations Coordinator
Posted today
Job Viewed
Job Description
Job Description:
Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
Where Your Career is a Force for Good!
WHAT YOU NEED TO KNOW (Job Overview):
Reporting to the Chief Operating Officer or the Chief Administrative Officer, the Business Operations Coordinator provides transactional support for the finance, operational and administrative functions of the Region, including budget monitoring, daily finance transactions, local vendor relationships, facilities management, fleet management, HR, IT, and records/reports. Is the lead system user/trainer for software business applications. Provides operations backup support for the Region in the absence of the COO/CAO.
This role is not eligible for relocation assistance.
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
1. Financial Administrative Support: Provides administrative budget support including expense coding; financial report dissemination, initiating, monitoring and approving regional procurement transactions, Collaborates with department leaders to ensure that programs are executed within budget. Ensures location processes are established and functioning for all cash and card transactions. Supports department directors with analytics for monthly forecasting of expenses.
2. Lead System User/Trainer for Business Applications and IT Services: Utilizes appropriate systems and trains staff in their use. Troubleshoots phone and computer issues for Region. Reviews and assists with tech services requests.
3. Facilities/Asset Management Support: Ensures repairs are completed within budget and appropriate system is used to pay vendors. Develops and maintains relationships with vendors supporting each physical location. Obtains proposals for potential new vendors. Provides information/data needed for developing Business Plans for real estate transactions. Is liaison with other sectors for shared facilities/assets . Updates risk management system with current values/status as appropriate.
4. Fleet Management Support: Maintains fleet inventory records. Ensures appropriate and timely maintenance. Files and maintains insurance claims and follow up with estimates/repairs. Is liaison with Fleet Management in other sectors.
5. Events: Participates in planning events meetings. Maintains insurance certificate applications, financial collection processes, and appropriate forms and codes used for regulated items including alcohol.
6. Reports/Data Information: Provides guidance and data for grant reporting. Prepares various internal reports. Responds to internal/external requests for information and/or documentation. Acts as Region point of contact for FOCIS information.
7. Operations SOPs: Develops, maintains and distributes a regional SOP Manual. Provides training to ensure consistent processes/procedures related to operations functions throughout the Region.
8. Volunteer Coordination: May coordinate and train volunteers to assist with less complex daily transactional work such as data input, clerical support, etc.
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
Education: Associate’s degree in Accounting, Business or Public Administration required. Applicable experience may be applied towards education requirement but must be in addition to years experience required below.
Experience: Minimum 2 years’ financial or facilities administrative support experience in community organizations, government agencies, non-profit organizations or business. Experience working effectively with volunteers and board members. Experience in coordinating finance and administrative functions including information systems and facilities.
Skills and Abilities: Ability to plan, prioritize and organize work to maximize team performance and meet customer expectations. Excellent organizational skills and ability to work with attention to detail. Strong interpersonal skills and the ability to create and maintain collaborative work relationships within the organization and with external stakeholders.
Other: Proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Strong knowledge of federal, state and local employment laws.
Travel: Travel is required throughout the Region. Some out-of-region travel may also be required.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
Good team player
Problem solver
Ability to reach out to others
Must be able to make phone calls
Must be willing to travel to other chapters
Willing to drive larger fleet vehicles (Sprinter Vans)
BENEFITS FOR YOU:
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:
· Medical, Dental Vision plans
· Health Spending Accounts & Flexible Spending Accounts
· PTO: Starting at 15 days a year; based on type of job and tenure
· Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
· 401K with up to 6% match
· Paid Family Leave
· Employee Assistance
· Disability and Insurance: Short + Long Term
· Service Awards and recognition
Apply now! Joining our team will provide you with the opportunity to make your career a force for good!The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.
Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
To view the EEOC Summary of Rights, click here: Summary of Rights