470 Operations jobs in Dundalk

**Description:** **WHO WE ARE**
Lockheed Martin is a global leader in aerospace, defense, and technology solutions, dedicated to pushing the boundaries of innovation and shaping the future of the industry. With a rich legacy of excellence and a commitment to delivering advanced capabilities to our customers, we are proud to be at the forefront of cutting-edge technology and engineering.
**WHAT WE'RE DOING**
At Lockheed Martin, we're revolutionizing the aerospace and defense sector through groundbreaking technology, advanced manufacturing processes, and a world-class team of professionals. Our mission-driven approach and unwavering dedication to excellence ensure that we continue to deliver superior products and solutions to our customers around the world.
**THE WORK**
We are committed to work life balance by promoting this HYBRID TELEWORK opportunity. These job requirements allow the employee to work at a Lockheed Martin-designated SCIF office or job site for part of their schedule and has a predefined regular, recurring telework schedule for the remaining part of their work schedule.
- This is an opportunity to join the RMS - C6ISR - ECIW Finance & Business Operations (F&BO) team in a Business Operations Manager role.
- The position requires eligibility to obtain a DoD TS/SCI w/ Poly SP Security Clearance and will have size and scope that offers visibility and career growth opportunities.
- The successful candidate will lead the Analytics & Cyber Services (ACS) Business Operations group in a dynamic environment requiring the ability to work independently, analyze financial data, resolve issues, and provide Leadership to the ACS F&BO Team.
Specific duties include (but are not limited to):
- Responsible for Division level Monthly Operating Reviews (MORs); Supporting Month-End Accounting Close; Preparing/Updating Monthly Financial Outlooks, Quarterly Contract Status Reviews (CSRs), and Long Range Plan (LRP)
- Provide Strategic guidance on New Business capture activity
- Provide guidance to the team for 1LMX transition planning activity
- Provide Leadership to the ACS F&BO Team
* Candidate must have the ability to obtain a DoD TS/SCI w/Poly SP Security Clearance.
* US Citizenship is required.
#rmshotmiljobs
**WHY JOIN US**
- Opportunity for Impact: Join a team that is at the forefront of innovation in the aerospace and defense industry and make a significant impact on the success of our organization.
- Professional Development: Take advantage of unparalleled opportunities for growth and advancement within Lockheed Martin, with access to world-class training and development programs.
- Collaborative Culture: Work alongside some of the brightest minds in the industry who share your passion for excellence and who are committed to supporting each other's success.
- Competitive Benefits: Enjoy a comprehensive benefits package, including health insurance, retirement plans, and paid time off, as well as competitive salary offerings.
- Cutting-Edge Technology: Be part of a dynamic and forward-thinking work environment where you will have the opportunity to work with the latest technology and contribute to groundbreaking projects that are shaping the future of aerospace and defense.
**Basic Qualifications:**
- Demonstrated Leadership experience
- Financial Planning experience (e.g. - Month End Close, Outlooks, LRP)
- Team player with strong communication skills and positive attitude
- Ability to apply skills and knowledge to provide sound, data-driven analysis
- Demonstrated ability to balance competing priorities and meet deadlines
- Extensive knowledge of Microsoft Excel
* Candidate must have the ability to obtain a DoD TS/SCI w/Poly SP Security Clearance.
- US Citizenship is required.
**Desired Skills:**
- Experience with LM Accounting & Planning systems (e.g. - SAP; Hyperion)
- Experience with LM Financial Processes & Policies (e.g. - Financial reporting, Contract Proposal Development)
- Previous experience leading an F&BO Team
**Security Clearance Statement:** The position requires eligibility to obtain a TS/SCI clearance.
**Clearance Level:** TS/SCI w/Poly SP
**Other Important Information You Should Know**
**Expression of Interest:** By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
**Ability to Work Remotely:** Part-time Remote Telework: The employee selected for this position will work part of their work schedule remotely and part of their work schedule at a designated Lockheed Martin facility. The specific weekly schedule will be discussed during the hiring process.
**Work Schedules:** Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
**Schedule for this Position:** 9x80 every other Friday off
**Pay Rate:** The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $111,700 - $196,880. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. **Benefits offered:** Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year. This position is incentive plan eligible.
**Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.**
**The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.**
Join us at Lockheed Martin, where your mission is ours. Our customers tackle the hardest missions. Those that demand extraordinary amounts of courage, resilience and precision. They're dangerous. Critical. Sometimes they even provide an opportunity to change the world and save lives. Those are the missions we care about.
As a leading technology innovation company, Lockheed Martin's vast team works with partners around the world to bring proven performance to our customers' toughest challenges. Lockheed Martin has employees based in many states throughout the U.S., and Internationally, with business locations in many nations and territories.
**Experience Level:** Experienced Professional
**Business Unit:** RMS
**Relocation Available:** Possible
**Career Area:** Finance
**Type:** Full-Time
**Shift:** First

**Overview**
**_Aerotek Corporate_** _has an opening for a_ **_Business_** **_Operations Associate_** _at the_ **_corporate office_** _in_ **_Hanover, MD._**
**Compensation**
Hourly - $21.63 (annualized at $5,000) non-negotiable
Bonus - up to 1,000 per quarter
**Department:** Operations Support Group
**Reports to:** Business Operations Supervisor
**Scope of Position:**
The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service, to
external customers as well as corporate and field office employees. The BOA is proficient in the management
and collection of customer accounts receivable as well as contractor payroll. Qualities include: Building
customer relationships, conflict resolution, professionalism, detail oriented, strong follow-up and multi-tasking
skills, the ability to use independent judgment and function in an open environment, and the ability to adapt to
changes in the workplace.
**Essential Functions of the Business Operations Associate:**
- Management of customer accounts, including but not limited to invoicing, collections, PO tracking, customer service and working with client to resolve outstanding issues
- Making routine welcome and maintenance calls to clients
- Manage total accounts receivable with an Aging in excess of 3.5 M
- Support liaison for field offices and OSG with questions pertaining to those local/regional accounts on their aging including but not limited to client billing and payment policies and/or procedures, PeopleSoft issues, etc.
- Responsible for gathering the necessary data to assist Management with account specific decisions
- Auditing account specific reports to ensure accurate billing and client specific information
- Adjusting and auditing contractor payroll and billing using InfoPath
**specific job functions are dependent on team alignment within the department
**Qualifications:**
- 2-3 years of relevant experience or college degree
- Proficient in Microsoft Office (Excel and Word a must)
- Strong organizational and analytical abilities
- Strong communication skills and work ethic
- Goal driven with problem solving skills
- Ability to work independently and as a team player
Per Pay Transparency Acts: The range for this position is 45,000 - 56,000 + bonus potential of 4,000
Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:
+ Medical, dental & vision
+ 401(k)/Roth
+ Insurance (Basic/Supplemental Life & AD&D)
+ Short and long-term disability
+ Health & Dependent Care Spending Accounts (HSA & DCFSA)
+ Transportation benefits
+ Employee Assistance Program
+ Tuition Assistance
+ Time Off/Leave (PTO, Primary Caregiver/Parental Leave)
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Our People Are Everything. Aerotek® Inc. provides staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. We provide the expertise, solutions and people required to rise to the challenges of North American industry. Headquartered in Hanover, Md., Aerotek operates a unified network of over 200 offices across North America, supporting more than 14,000 clients each year. Aerotek is an operating company within Allegis Group, a global leader in talent solutions. To learn more, visit: Aerotek.com .
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
**Job ID** _2025-12241_
**Category** _Administrative & Clerical_
**Min** _USD $ 5,000.00/Yr_
**Max** _USD 45,000.00/Yr_
**Location : Location** _US-MD-Hanover_

Overview:
The Sr. Manager, Process Improvement- Risk Adjustment Data Operations/ Reporting reports into the VP Retrospective Chart Review Operations. This role will help to develop, standardize, and manage vendor performance reporting and oversee inbound/ outbound data files in support of Risk Adjustment Retrospective chart review operations. The incumbent will manage 3-4 data reporting analysts to drive value using data management and visualization software.
Job Summary:
Manages the delivery, execution, and sustainment of process improvement (PI) engagements including kaizen. Ensures consultation is provided to stakeholders and process owners by building partnerships between stakeholders and teams to drive process improvements. Develops strategic plans which ensure alignment of organizational objectives, business priorities, and process improvement initiatives. Serves as a lead advocate of continuous learning and professional development by defining, developing, and evaluating performance metrics, standards, and methods to establish process success. Manages change management activities associated with care delivery or clinical initiatives and manages team members in performing complex data analyses to drive care delivery or clinical initiatives.
Essential Responsibilities:
+ Creates and advocates for developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; works with leaders and employees to set goals and provide open feedback and coaching to drive performance improvement. Pursues professional growth; hires, trains, and develops talent for growth opportunities; strategically evaluates talent for succession planning; sets performance management guidelines and expectations across teams / units. Oversees implementation, adapts, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends; shares best practices within and across teams. Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams; motivates teams to meet business objectives. Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope; encourages development and consideration of options in decision making; fosters access to stakeholders.
+ Manages designated units or teams by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed; partners with key stakeholders and business leaders to ensure products and / or services meet requirements and expectations while aligning with departmental strategies. Aligns team efforts; builds accountability for and measuring progress in achieving results; assumes responsibility for decision making; fosters direct reports to resolve escalated issues as appropriate. Communicates goals and objectives; incorporates resources, costs, and forecasts into team and unit plans; ensures matrixed resources are fulfilling service or performance requirements across reporting lines. Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides performance and develops contingency plans accordingly; influences teams and units to operate in alignment with operational and business objectives.
+ Manages the delivery, execution, and sustainment of process improvement (PI) engagements including kaizen by leveraging advanced methods and tools to ensure the development of stakeholder capabilities for process change and improvement; forecasting the deployment of new data-driven PI principles, tools, and problem-solving methods including Lean/Six Sigma concepts and techniques; fostering high performance team capabilities to harness collective intelligence and take quick action to test ideas and achieve real time business results; managing the design and development of process architecture and recommendation documents; sharing accountability for realization of results with process owners; and presenting results and recommendations to senior and/or management as appropriate.
+ Ensures consultation is provided to stakeholders and process owners by building partnerships between stakeholders and teams to drive process improvements; leading the development of management systems to sustain process changes; empowering stakeholder process improvement leadership competencies; managing stakeholder training; and providing ongoing coaching to senior management in order to build a continuous improvement mindset and culture, and to build capabilities that drive results.
+ Develops strategic plans which ensure alignment of organizational objectives, business priorities and process improvement initiatives by defining, developing, and evaluating performance metrics, standards, and methods to establish process success; partnering with senior and/or executive stakeholders, often with competing/conflicting objectives, to ensure cohesive and reachable metrics; refining strategic plans and performance metrics as appropriate to calculate future needs; and managing complex initiatives or portfolio to ensure delivery of measurable results and alignment with strategic objectives.
+ Serves as a lead advocate of continuous learning and professional development by keeping abreast of industry practices, standards, and benchmarks; attending and presenting at roadshows, conferences, and speaking events; overseeing the ongoing enhancement and innovation of clinical consulting practices, standards, and methods across KP; and serving as an advocate to ensure continuous learning and improvement is championed as a people strategy.
+ Manages change management activities associated with care delivery or clinical initiatives by engaging and influencing stakeholders to obtain support and buy in for changes; partnering with senior and/or executive management, project champions, and clinical owners to communicate and align improvement initiatives with strategic objectives; recommending and determining appropriate change management method and approach; and ensuring stakeholders embrace a change management mindset, understand intent and purpose, and foster a culture of change.
+ Manages team members in performing complex data analyses to drive care delivery or clinical initiatives by recommending appropriate data analysis tools and approach to assess performance; empowering team members to utilize suitable data gathering and analysis methods (e.g., process observation, hard data, etc.); defining data requirements and obtaining customer agreements, including customer requirements as appropriate; and forecasting and alleviating risks through data-driven analysis.
Minimum Qualifications:
+ Minimum five (5) years experience in a leadership role with or without direct reports.
+ Bachelors degree in Business Administration, Finance, Engineering, Health Care/Public Health Administration, Behavioral/Social/Computer Science, Liberal Arts, Mathematics, or related field and minimum eight (8) years progressive corporate, non-profit, project management or consulting experience, including minimum four (4) years in process improvement or directly related field OR Minimum eleven (11) years progressive corporate, non-profit, project management or consulting experience, including minimum four (4) years in process improvement or directly related field.
Additional Requirements:
+ Knowledge, Skills, and Abilities (KSAs): Business Acumen; Negotiation; Business Process Improvement; Written Communication; Applied Data Analysis; Managing Diverse Relationships; Project Management; Service Focus
COMPANY: KAISER
TITLE: Senior Manager, Process Improvement - Medicare Risk Adjustment, Retrospective Chart Data Operations & Reporting
LOCATION: Fulton, Maryland
REQNUMBER: 1366426
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

_***Preferred location for this role is at one of our corporate offices in McLean, VA or Dallas, TX, Remote may be considered***_
This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management, marketing, call center, and analytics functions! As the Director, Planning & Business Operations you will support the Revenue Management Consolidated Center (RMCC), a team at the core of Hilton's "commercial engine" and critical to Hilton's ability to achieve profitable growth. You will report to the Senior Director, Planning & Business Operations of Americas Commercial Services but partner with the Leader of RMCC.
**HOW WE WILL SUPPORT YOU**
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
+ Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
+ Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
+ Paid parental leave for eligible Team Members, including partners and adoptive parents
+ Mental health resources including free counseling through our Employee Assistance Program
+ Paid Time Off (PTO)
+ Learn more about the rest of our benefits
At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate.
**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.
**HOW YOU WILL MAKE AN IMPACT**
Your role is important and below are some of the fundamental job duties that make your work unique.
**What your day-to-day will be like:**
+ Facilitate business rhythms to ensure leadership is aligned on important priorities, decisions, and milestones
+ Manage the annual objective-setting process for a 450 member organization, ensuring alignment and execution of strategic goals
+ Develop and implement engagement strategies that promote team connectivity, culture, and communication
+ Improve operational efficiency by implementing scalable tech solutions (e.g., Airtable, Salesforce) to streamline workflows and improve collaboration.
+ Lead a high-performing team of 5 professionals, balancing priorities and team capacity
**How you will collaborate with others:**
+ Build relationships across the Hilton organization to promote collaboration and influence outcomes
+ Coach, mentor, and advocate for your team, fostering a culture of trust and growth
**What** **deliverables you will take ownership of:**
+ Champion team member engagement and culture-building efforts across the broader organization
+ Translate big picture goals into actionable plans
+ Lead the storytelling and communication strategy across internal and external audiences
**WHY YOU'LL BE A GREAT FIT**
**You have these minimum qualifications:**
+ Ten (10) years forward-thinking experience in a business strategy, planning or consulting role
+ Three (3) years of experience leading and inspiring teams and fostering a culture of growth and accountability
+ Three (3) years of experience developing and executing strategic business plans aligned with organizational goals
+ Demonstrated experience building cross-functional relationships across departments and levels
+ Experience developing and delivering data-driven content tailored to a diverse stakeholder audience
+ Travel up to 20%
**It would be useful if you have:**
+ BA/BS Bachelor's Degree or MBA
+ Previous top-tier strategy or Managing Consulting experience
+ Hospitality industry experience
+ Experience with Salesforce and/or Airtable
**WHAT IT IS LIKE WORKING FOR HILTON**
Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton!
It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws.
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program ("Wellthy"), ?a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $10,000- 160,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, and the Company'slong-term incentive plan, consistent with other team members at the same level and/or position within the Company.#LI-REMOTE
**Job:** _Sales and Marketing_
**Title:** _Director, Planning & Business Operations_
**Location:** _null_
**Requisition ID:** _COR0158R_
**EOE/AA/Disabled/Veterans**

**Overview**
Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today's biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.
The American Heart Association the "Association" has an excellent opportunity for a **Region Business Operations Director** located in **Howard County, MD.** This position is a **Home Office** based with occasional travel for meetings or to support fundraising events. This is a full-time position with an excellent benefits package.
This position reports to the Vice President, Business Operations of the Eastern States (ES) Region. Key responsibilities include heavy contract review and negotiations, managing Association risk and ensuring compliance with organizational policies.
The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.
#TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs.
**Responsibilities**
**Duties Include:**
+ Regular interaction with the Association legal team to assist with red-lining contract terms and resolving contractual and insurance risk issues. Vendor contracts are primarily related to special events for hotels, venues, catering, AV and other professional services. Other types of contracts include Community Impact Collaboration agreements and sponsorship agreements.
+ Working with various ES staff to review and consult upon special event risk assessment plans and ensure all is properly documented and maintained in designated places on SharePoint.
Maintaining a high level of service in a fast-paced environment by responding to customer inquiries both internally and externally in a knowledgeable and timely manner
+ Attention to detail required for formatting, spelling, grammar, and punctuation.
+ Performing other duties as required to support services provided by the Business Operations department
+ Preparing presentations, instructions, correspondence, and documentation in a timely manner
+ Working independently and within a team on special nonrecurring and ongoing projects
**Qualifications**
**Want to help get your resume to the top? Take a look at the experience we require:**
+ College degree in a business-related or legal area or equivalent.
+ 3 years of related experience with vendor negotiations, contract review and revisions and insurance knowledge.
+ Strong written and oral communication skills. A natural tendency to document written notes, decisions and next steps in all key meetings and conversations and share with all that need to know.
+ Proven ability to collaborate effectively with high-performing and dynamic teams.
+ Exceptional skills in Smartsheets, PowerPoint, Word, and Excel (Advanced knowledge and skill with these programs is preferred. These skills are subject to testing.)
+ Proven ability to respond quickly to changing ideas, responsibilities, expectations, strategies and other processes at work
**Required Skills:**
+ Proficient in using web conferencing software (Zoom, Microsoft Teams, etc.)
+ Technical and problem-solving aptitude
+ Excellent verbal and written communication
+ Training and presentation skills
+ Strong collaboration skills
+ Ability to manage multiple projects simultaneously
+ Ability to objectively evaluate, make effective decisions and develop alternative solutions.
+ Ability to work with cross-functional teams
+ Strong time management skills
+ Excellent attention to detail
+ Proficiency in Microsoft SharePoint system
+ Nonprofit experience (preferred)
**Compensation & Benefits**
**Expected pay range will be $66,700/annually to $89,000/annually. Pay is commensurate with experience; geographic differentials to the pay range may apply.**
**American Heart Association reserves the right to pay more or less than the posted range.**
The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.
+ **Compensation** - Our goal is to ensure you have a competitive base salary. That's why we regularly review the market value of jobs and make adjustments, as needed.
+ **Performance and Recognition** - You are rewarded for achieving success by merit increases and incentive programs; eligibility for an incentive program is based on the type of position.
+ **Benefits** - We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
+ **Professional Development -** You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the Association's national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
+ **Work-Life Harmonization -** The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
+ **Tuition Assistance** - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.
The American Heart Association's 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.
**At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.**
**This position not a match with your skills?** Click here to see other opportunities.
In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.
EOE/Protected Veterans/Persons with Disabilities
#LI-Hybrid
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**Default: Location : Location** _US-MD-Baltimore_
**Posted Date** _4 weeks ago_ _(6/19/2025 9:48 PM)_
**_Requisition ID_** _2025-15912_
**_Job Category_** _Field Campaigns_
**_Position Type_** _Full Time_

Salary: $55000-$65000 / Year
The Business Operations Analyst assists with the overall financial management of Sunburst operations, including financial/program management level reporting, contracting, supplier management and overall business intelligence analytics. The Business Operations Analysts will support the end to end Supplier Onboarding process, including assessment of potential Sunburst Supplier partners, management of the Supplier Onboarding process (new or part of client implementation), facilitation of all required supplier documentation (NDA's, Supplier Agreements, etc.), and assistance with all Sunburst Supplier inquiries related to this process. The Business Operations Analyst will also contribute to Sunburst's initiative to implement robust, consistent reporting metrics to all Sunburst Clients, Supplier Partners, and Internal Resources through Power BI and other means, as necessary.
Essential Duties and Responsibilities:
+ Leads the supplier vetting and onboarding process, ensuring adherence to company policies and regulations
+ Evaluates potential suppliers based on criteria such as financial stability, reputation, and capability to meet business needs
+ Manages the supplier onboarding process, whether through direct engagement with a Client "Go Live" or need based on Client expectations in the marketplace
+ Develops and implements efficient procedures for supplier onboarding, including documentation review, qualification assessments, and process improvement
+ Supports internal financial analysis activities, including budgeting, forecasting, variance analysis, and assisting in the development and implementation of financial models and forecasting tools to support strategic planning
+ Conducts financial analysis to assess performance, identify trends, and provide insights for all Sunburst Clients, Supplier Partners and Internal Business Development and Program Management Team Members
+ Prepares reports and presentations for management, summarizing key findings and recommendations
+ Develops and Maintains Reporting in Microsoft Power BI
+ Collaborates with internal stakeholders to develop and implement best practices for supplier relationship management
+ Performs other duties as assigned/necessary
Minimum Requirements:
+ Bachelor's degree in Finance, Business Administration, Supply Chain Management or related field strongly preferred
+ One to three (1-3) years of experience in the healthcare, MSP, business administration or finance preferred
+ Proficiency in Microsoft Office, with intermediate experience in Microsoft Excel a plus
+ Experience with Power BI Report creation and maintenance a plus
+ Detail-oriented with strong organizational and time management skills
+ Displays "Team Player" mentality, and presents excellent communication and interpersonal skills, with the ability to collaborate effectively across teams; proficiency in the English Language is required
+ Ability to work independently and manage multiple tasks simultaneously in a fast paced environment
At Amergis Healthcare Staffing / Sunburst, wefirmly believe that our employees are the heartbeat of our organization and weare happy to offer the following benefits:
Medical/Prescription,Dental, Vision, Health Advocacy (company paid if enrolled Medical), HealthAdvocate Employee Assistance Program, Health Savings Account , 401(k), 401(k)Company Match, Profit Sharing, Short Term Disability, Long Term Disability,Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death andDismemberment Insurance, Voluntary Life and Accidental Death and DismembermentInsurance, Hospital Expense Protection Plan, Critical Illness Insurance,Accident Insurance, Dependent Care Flexible Spending Account, Home and AutoInsurance, Pet Insurance, MilkStork, Transportation Benefit, EducationalAssistance Program, College Partnership Program, Paid Time Off/Company Holidays
*Benefit eligibility is dependent onemployment status.
AmergisHealthcare Staffing / Sunburst is an equal opportunity/affirmative action employer. Allqualified applicants will receive consideration for employment without regardto sex, gender identity, sexual orientation, race, color, religion, nationalorigin, disability, protected Veteran status, age, or any other characteristicprotected by law.
This posting willremain active on job boards for 5 days from date of posting unless there is agood faith basis to extend the posting date.
Please note thatthis pay range represents a good faith estimate of the compensation that willbe offered for this position based on the circumstances. The actual pay offeredto a successful candidate will take into account a wide range of factors,including but not limited to location, experience, and other variable factors.
"Pursuant tothe San Francisco Fair Chance Initiative, Amergis / Sunburst will consider for employmentqualified applicants with arrest and conviction records"

Zoom is a company driven by our unique culture and focus on delivering happiness to our customers. By focusing on happy employees and happy customers, we have experienced amazing growth and success. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique culture, focus on teamwork and fun environment makes Zoom an awesome place to work. We are expanding teams across the organization and we need more amazing "Zoomies" to join the team! If you are motivated by delivering happiness, come join us at Zoom!
We're seeking a Senior Business Operations Analyst to optimize and scale business operations across processes, data, and systems- with a deep focus on SaaS sales models and technologies. The ideal candidate brings extensive experience in subscription management, CRM, billing, and ERP platforms, and understands the full SaaS customer lifecycle , including lead-to-cash and renewals.
As a key liaison between business and technology teams, this role will lead initiatives that drive cross-functional alignment, improve systems, and deliver scalable, tech-enabled solutions to support a high-growth, recurring-revenue business.
Domain Expertise
+ SaaS Business Model : Deep understanding of subscription-based pricing, cloud delivery, multitenancy, and recurring revenue structures.
+ SaaS Metrics : Familiarity with key performance indicators such as MRR, ARR, TCV, and churn.
+ Sales Cycle & GTM Strategy : Knowledge of SaaS sales lifecycle including lead qualification, demos/trials, onboarding, and go-to-market models (e.g., freemium, self-service, high-touch).
+ Operational Processes : Expertise in lead-to-quote, quote-to-cash, renewals, and upsells within a SaaS environment.
+ Customer Segmentation : Understanding of SMB, mid-market, and enterprise personas and how system processes support each.
+ Retention & Growth Strategies : Experience with upselling, cross-selling, and proactive customer success initiatives.
+ Systems & Tooling : Proficiency in CRM and GTM tools such as Salesforce, Clari, and related GTM systems.
+ Cross-System Data Mapping : Skilled in process and data flow mapping across sales, finance, and customer success functions.
Key Responsibilities:
+ Requirements & Solution Design : Gather and translate business needs into scalable, secure system solutions.
+ System Implementation & Integration : Lead or support deployment and integration of business-critical applications.
+ Testing & Deployment : Manage UAT efforts and ensure solution readiness for production release.
+ Process & System Optimization : Identify areas for automation and efficiency gains across platforms and processes.
+ Data & Insights : Analyze business data and create dashboards/reports to support strategic decisions.
+ Cross-Functional Collaboration : Align business, IT, and project teams to ensure successful delivery and change adoption.
+ System Support : Provide ongoing administration and enhancement support for platforms like Salesforce and ERP.
+ Project Execution : Lead or contribute to complex initiatives, ensuring on-time, on-scope, and on-budget delivery.
Technical Expertise:
+ Advanced experience with Salesforce , including configuration and cross-functional workflows.
+ Hands-on experience with tools such as Zuora , Clarity , Workday , or similar.
+ Proficiency in SQL for data querying and reporting; experience defining KPIs and collaborating with analytics teams.
+ Strong UAT planning and execution skills.
+ Familiarity with Agile/Scrum methodologies and tools such as Jira and Confluence .
Preferred Qualifications:
+ Prior experience in a high-growth SaaS environment.
+ Strong background in Sales Operations , including sales forecasting, compensation, and sales methodology.
+ Proficiency with enterprise platforms including ERP, CRM, CPQ, or subscription billing systems.
+ Bachelors or Masters degree in Business, Information Systems, Computer Science, or related field.
+ 7+ years of experience as a Business Operations Analyst or similar role within a SaaS or enterprise environment.
Salary Range or On Target Earnings:
Minimum:
$97,600.00
Maximum:
$225,700.00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!
Anticipated Position Close Date:
07/31/25
Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn ( for more information.
About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment?
At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form ( and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
#LI-Remote

Since 1955, Waffle House has provided outstanding careers and opportunities for professional achievement unmatched in the restaurant industry. We only promote from within, which leads to significant career opportunities with 1,850+ company-owned (not franchised) restaurants, and another 1000+ in the next 10 years. We are looking to hire high-energy leaders who value long-term career advancement.

No restaurant experience is required. A 3-month paid training program and ongoing personal and career development prepare you for a career as a restaurant manager as well as multi-unit leadership roles.

Career Path and Pay Ranges

1. Restaurant Manager - $63,000 to $0,000 (plus continuous service bonuses and a 6,000 annual bonus for having a 4-year degree)
2. District Manager (2-3 restaurants) - 83,000- 113,000 (average time to promotion 1-2 years)
3. Division Manager (6-9 restaurants) - 109,000- 138,000 (average time to promotion 3-5 years)

Company Stock Ownership

1. Unique opportunity to invest in Waffle House stock via payroll deductions of up to 10% of your income (eligible after 90 days or when promoted to Restaurant Manager).
2. Annual Stock Options granted based on % of income.
3. Career Stock Options granted at hire and with each career promotion.

Benefits

1. Medical, Dental, Vision, and Life Insurance for you and your family.
2. Three 10-day vacations per year
3. Paid Medical Leave, Maternity Leave, and Family Leave available after 1 year of service
4. Work a "6 days on and 2 days off guaranteed" schedule (unmatched in the industry)

For more information, visit to get your new career started!