45,062 Operations jobs in the United States

CCA-Clin Operations & Implementation

This position is available to remote employees residing in Massachusetts. Applicants residing in other states will not be considered at this time.

Position Summary

The Clinical Operations Support Department (CS) is responsible for providing analytical and operational support to different departments within Clinical Operations in order to maximize productivity and to ensure regulatory compliance.

The Senior Business Analyst, Clinical Operations reports to the Director, Clinical Operations Support.

This role will provide significant BA support to key business units within Clinical Operations, including reports and analytics to ensure continuous process improvement. As a senior individual contributor on the team, the Senior Analyst is expected to successfully lead projects of any size, scope, and level of complexity, directly engaging with senior leaders of the highest level. He/she is also expected to mentor and guide more junior members of the team.

This role is for an independent self-driven contributor who will lead delivery of projects/reports/analytics and may work independently or in matrixed cross functional team. The expectation is this person can lead a workgroup and mentor team members, as needed

Supervision Exercised: None

Essential Duties & Responsibilities

Reports and Tools

• Engages with stakeholders to understand current processes/systems and pain points as well as elicit detailed business needs of/gather requirements for reports and tools.

• Develops reports by querying the database using SQL or any related programming language and analyzing data to ensure accuracy

• Creates visualizations using Tableau, Looker, Excel

Data Analysis

• Analyzes large sets of data, summarizes and presents results.

• Develops and analyzes quantitative reports to assess utilization, productivity and adherence to policies and procedures related to various topics such as, authorizations, assessments, procurement, etc.

• Tracks, analyzes and resolves claims issues related to prior authorizations.

Process Improvement

• Partners with Clinical Operations management to develop and review workflows, to streamline processes and increase efficiency.

• Generate insights and developing recommendations for solutions

• Create Visio diagrams or other visualizations to use in prototype review sessions

Liaison between Clinical Operations and Other Departments

• Plays a leadership role in developing and managing major Clinical Operations Analytic projects

• Serve as liaison between Business Intelligence team and various departments within Clinical Operations. He/she is expected to translate the business needs into BI requirements for reports, dashboards and tools.

Education (Required)

• Bachelor's Degree in information systems or related quantitative field required (Business, Computer Science, Mathematics, Finance, Economics, or similar)

Experience (Required)

• 5 years minimum experience with at least 2 years in demonstrated a leadership role

• Demonstrated progression of leadership, responsibility, knowledge, and experience

• Demonstrated experience in understanding business needs and documenting requirements for reports and tools.

• 5 years of programming experience in SQL or any related programming language

• 5 years of experience in developing and using large relational database modeling concepts and practices

• Demonstrated experience with data or statistical analysis in healthcare industry/operations Demonstrated experience with BI products like, Tableau, Alteryx, Looker

• Demonstrated experience in developing and using large relational databases

• Experience with Google Cloud (big query) preferred

Knowledge, Skills & Abilities (Required)

• Expertise with technical programming languages such as SQL or any related language

• Advanced knowledge of Excel, including the use of Macros and VBA

• Proven ability to summarize data and build effective visualizations

• Proven ability to translate business needs into BI requirements

• Knowledge of operations in healthcare preferred

• Knowledge of R, Python and SAS preferred

• Strong problem-solving skills

• Proven skills and judgment necessary for independent decision-making

• Strong communication skills both written and verbal

Language(s): English required, bilingual preferred.

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Please note employment with CCA is contingent upon acceptable professional references, a background check (including Mass CORI, employment, education, criminal check, and driving record, (if applicable)), an OIG Report and verification of a valid MA/RN license (if applicable). Commonwealth Care Alliance is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable federal, state or local laws.

• Develop and implement strategic operational plans for a fully remote workforce.
• Analyze existing processes and identify areas for improvement in efficiency and effectiveness.
• Design and deploy standardized workflows and best practices for remote operations.
• Lead cross-functional teams in implementing process improvements and operational changes.
• Evaluate and recommend technology solutions to enhance remote collaboration and productivity.
• Develop key performance indicators (KPIs) to measure operational success.
• Drive a culture of continuous improvement and operational excellence.
• Develop and manage operational budgets and resource allocation.
• Ensure compliance with remote work policies and regulations.
• Mentor and develop operations staff within a remote structure.

• Develop and execute the company's strategic operations plan, aligning with overall business objectives.
• Lead the identification, analysis, and implementation of process improvement initiatives across various departments using methodologies such as Lean, Six Sigma, and Agile.
• Design and implement robust operational frameworks and performance management systems to track key metrics and drive accountability.
• Oversee the optimization of operational workflows, resource allocation, and supply chain management to enhance efficiency and productivity.
• Conduct thorough assessments of existing business processes to identify bottlenecks, inefficiencies, and areas for improvement.
• Champion a culture of continuous improvement, empowering teams to identify and implement innovative solutions.
• Manage significant change initiatives, ensuring effective communication, stakeholder engagement, and successful adoption.
• Develop and manage operational budgets, ensuring cost-effectiveness and resource optimization.
• Lead, mentor, and develop a high-performing team of operations and process improvement professionals.
• Collaborate with executive leadership to define strategic priorities and operational roadmaps.
• Ensure compliance with relevant regulations and industry standards.
• Develop and implement risk management strategies for operational processes.

• Master's degree in Business Administration, Operations Management, Industrial Engineering, or a related field. A Ph.D. is a plus.
• 10+ years of experience in senior operational leadership and strategic management roles, with a strong focus on process improvement and operational transformation.
• Proven expertise in implementing Lean, Six Sigma (Black Belt certification highly preferred), or other continuous improvement methodologies.
• Demonstrated success in leading large-scale change management initiatives and achieving measurable improvements in efficiency, cost reduction, and quality.
• Strong analytical, problem-solving, and strategic thinking capabilities.
• Excellent leadership, team-building, and communication skills, with the ability to influence and engage stakeholders at all levels.
• Experience in developing and managing operational budgets.
• Proficiency in project management methodologies and tools.
• Experience in a relevant industry (e.g., manufacturing, logistics, technology, professional services) is highly desirable.
• Ability to translate complex challenges into actionable plans and drive execution.

• Lead the design, development, and implementation of continuous improvement initiatives across the organization, focusing on efficiency, quality, and cost reduction.
• Utilize Lean, Six Sigma, and other process improvement methodologies to identify bottlenecks, waste, and opportunities for enhancement.
• Conduct detailed process mapping, analysis, and re-engineering to optimize workflows and operational procedures.
• Develop and manage project plans for improvement initiatives, ensuring timely execution and measurable results.
• Facilitate cross-functional workshops and brainstorming sessions to generate innovative solutions.
• Define key performance indicators (KPIs) and metrics to track the success of implemented improvements and ensure sustained gains.
• Provide training and coaching to employees on process improvement tools and techniques.
• Act as a change agent, fostering a culture of continuous improvement and data-driven decision-making.
• Collaborate with stakeholders at all levels to understand business needs and align improvement efforts with strategic objectives.
• Document best practices, standard operating procedures (SOPs), and project outcomes.
• Leverage technology and automation to enhance process efficiency and effectiveness.
• Prepare executive-level reports and presentations on project status, findings, and recommendations.
• Stay current with industry trends and best practices in process improvement and operational excellence.
• Manage relationships with external consultants or vendors as needed for specific improvement projects.
• Conduct root cause analysis for recurring operational issues and develop sustainable corrective actions.

• Bachelor's degree in Industrial Engineering, Mechanical Engineering, Operations Management, or a related field. Master's degree preferred.
• Lean Six Sigma Black Belt certification is required; Master Black Belt is a strong plus.
• Minimum of 7-10 years of progressive experience in process improvement, operational excellence, or industrial engineering roles.
• Demonstrated success in leading and implementing significant improvement projects with quantifiable results.
• Expertise in various Lean manufacturing/service principles and Six Sigma methodologies (DMAIC, DMADV).
• Proficiency in process mapping software (e.g., Visio, Lucidchart) and statistical analysis tools (e.g., Minitab, JMP).
• Exceptional analytical, problem-solving, and critical thinking skills.
• Strong leadership, facilitation, and influencing abilities, capable of driving change remotely.
• Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely.
• Proven ability to manage multiple projects simultaneously in a remote setting.
• Experience with project management methodologies and tools.
• Self-motivated, proactive, and able to work independently with minimal supervision.
• Comfortable and effective working in a fully remote, distributed team environment.

• Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field. MBA or advanced degree preferred.
• 10+ years of progressive experience in operations management, process improvement, or strategic planning, with at least 5 years in a leadership role.
• Demonstrated expertise in Lean Six Sigma (Green Belt or Black Belt certification highly desirable), PMP, or similar process improvement methodologies.
• Proven track record of successfully leading and implementing large-scale operational change initiatives.
• Strong analytical and quantitative skills, with the ability to interpret complex data and translate it into actionable strategies.
• Experience with ERP systems and other business process management tools.
• Excellent leadership, team management, and communication skills, with the ability to influence and engage stakeholders at all levels.
• Proficiency in project management and strategic planning.
• Experience working in a hybrid environment, managing remote teams and collaborating effectively.
• Strong understanding of manufacturing or relevant industry operations.

Position Overview:

We are seeking a highly motivated and experienced Remote Operations Manager to oversee and optimize our remote operations. The ideal candidate will possess strong leadership skills, a strategic mindset, and the ability to manage cross-functional teams effectively. As the Remote Operations Manager, you will be responsible for ensuring operational efficiency, improving processes, and driving the success of remote teams.

Key Responsibilities:

- Operational Strategy: Develop and implement operational strategies to ensure the efficiency and effectiveness of remote operations in alignment with company goals.

- Team Leadership: Lead, mentor, and support remote teams, fostering a culture of collaboration, accountability, and continuous improvement.
- **Performance Management:** Monitor and analyze key performance indicators (KPIs) to assess operational performance and identify areas for improvement.

- Process Optimization: Identify, design, and implement processes and procedures that enhance productivity and service quality across remote teams.

- Communication: Facilitate clear and effective communication channels across remote teams to ensure alignment with company objectives and promote a cohesive work environment.

- Project Management: Oversee project execution, ensuring timely delivery and adherence to budget constraints while maintaining quality standards.

- Technology Utilization: Leverage technology and tools to enhance remote operations, streamline workflows, and improve team collaboration.

- Risk Management: Identify potential operational risks and develop mitigation strategies to minimize disruptions and ensure business continuity.

- Reporting: Prepare regular reports on operational performance and present findings to senior management, providing actionable insights and recommendations.

Qualifications:

- Bachelor’s degree in Business Administration, Operations Management, or a related field (Master’s degree preferred).
- 2+ years of experience in operations management, with a focus on remote or distributed teams.
- Proven track record of successfully managing remote teams and driving operational excellence.
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
- Excellent communication and interpersonal skills, with the ability to engage and motivate remote teams.
- Proficiency in project management tools and remote collaboration platforms (e.g., Asana, Trello, Slack, Zoom).
- Ability to work independently and manage multiple priorities in a fast-paced environment.

What We Offer:

- Competitive salary and benefits package.
- Flexible work hours and a remote-first culture.
- Opportunities for professional development and career growth.
- A supportive and inclusive work environment.

The Traveling Traveler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Randall Construction is seeking a highly organized and proactive Operations Manager to oversee the planning, execution, and successful completion of our construction projects. This hands-on leadership role is critical to ensuring our field operations run smoothly, efficiently, and safely. The ideal candidate will be an adept problem-solver with a deep understanding of construction methodologies, a passion for team building, and a relentless focus on quality and safety.

Key Responsibilities:

• Project Management Oversight: Provide direct support and oversight to Project Managers and Superintendents, ensuring multiple projects are delivered on schedule, within budget, and to Randall Construction's stringent quality standards.
• Resource Allocation & Scheduling: Manage the efficient allocation of personnel, equipment, and materials across all active job sites. Develop and maintain master project schedules to optimize workflow and productivity.
• Budget & Cost Control: Work closely with project teams to monitor project budgets, review financial reports, identify potential cost overruns, and implement corrective actions to maintain profitability.
• Safety & Compliance: Champion the company's culture of safety. Enforce strict adherence to OSHA regulations and company safety policies on all job sites. Lead safety meetings and ensure all projects are in compliance with building codes and legal guidelines.
• Client & Stakeholder Relations: Serve as a key point of contact for clients, architects, engineers, and subcontractors. Foster strong relationships to ensure clear communication and resolve any high-level issues that arise during construction.
• Process Improvement: Identify and implement operational improvements, best practices, and technological solutions to enhance efficiency, reduce costs, and improve overall project delivery.
• Team Leadership: Mentor, coach, and develop superintendents and project management staff. Conduct performance reviews and facilitate training to build a high-performing, collaborative team.

Qualifications & Experience:

• Bachelor’s degree in Construction Management, Civil Engineering, Business Administration, or a related field preferred.
• 7+ years of experience in the construction industry, with a minimum of 5 years in a project management or operations leadership role.
• Proven track record of successfully managing multiple commercial construction projects from start to finish.
• In-depth knowledge of construction principles, methods, materials, and safety regulations (OSHA).
• Strong financial acumen with experience managing project P&L, budgets, and cost control.
• Excellent leadership, communication, and interpersonal skills, with the ability to effectively manage and motivate teams.
• Proficiency with construction management software (e.g., Procore, Bluebeam, MS Project, Primavera P6).
• OSHA 30-Hour Certification is required; PMP or LEED accreditation is a plus.

Compensation & Benefits:
Randall Construction offers a competitive compensation package commensurate with experience, including performance-based bonuses, company truck/vehicle allowance, comprehensive health benefits, 401(k) with company match, and generous paid time off.