36,186 Operations jobs in the United States

**Job Description**
**Process Improvement Manager II--Health System Operations -Corporate-Full-Time Days-Hybrid**
The Health Systems and Process Improvement (HSPI) Manager II leads improvement initiatives coordinated by Health System Operations, utilizing a wide range of tools and methodologies that advance Mount Sinai Health System's strategic priorities. The HSPI Manager II plans, manages and executes complex improvement initiatives and performance management forums and evaluates the impact of improvement efforts in order to achieve the mission and vision of the health system. This role effectively utilizes a wide range of project management, data analysis and continuous improvement tools and methodologies. The HSPI Manager II also acts as a leader for the department, serving as a mentor to junior staff and other stakeholders.
**Qualifications**
+ Bachelors' degree (Masters Preferred)
+ 7-9 years of combined professional experience and/or graduate-level education relevant to healthcare operations, data analysis, strategic planning and process improvement including at least two years of directly managing staff as an operations manager or in a consulting model
+ Certification and/or working knowledge of Lean/Six Sigma methodologies
+ Project management or Lean certification preferred and/or working knowledge of Lean/Six Sigma methodologies
+ Microsoft Office suite ? expert proficiency
+ Experience with advanced software packages including statistical software (Minitab, SPSS, STATA, etc.) preferred
**Non-Bargaining Unit** 614 - Health System Operations - MSH, Mount Sinai Hospital
**Responsibilities**
+ Independently leads, designs, manages, and executes improvement initiatives through all project phases; able to effectively manage multiple concurrent projects and proactively identifies and mitigates resource constraints and changes in project scope
+ Develops scope and plan for improvement initiatives, acquiring stakeholder buy-in and leadership support, and establishing metrics and milestones; Utilizes expertise in improvement methodologies to appropriately identify the correct design and approach for initiatives; Can communicate approach to outside stakeholders unfamiliar with improvement tools and methodologies
+ Manages and continuously improves performance review forums and tools, such as monthly business reviews and associated dashboards/reporting
+ Designs and conducts analysis of a wide range of operational, financial, quality and other data to understand performance by service, location or other groupings
+ Uses project management skills to: develop project plans and timelines for improvement projects; effectively track deliverables and delegate tasks; coordinate project summary presentations; and maintain oversight of all project related tasks necessary for success in progressively more complex projects
+ Optimize processes to drive efficiency, streamline workflows, and scale process improvements.
+ Plans and executes complex data analysis to support leadership decision making in a variety of subject matter areas, including: process measures and performance metrics, scheduling, resource utilization, labor and productivity, quality measures, patient satisfaction measures, and demographic data
+ Supervises data analysis completed by other team members and provides feedback on approach and accuracy of findings
+ Collaborates with team members and stakeholders to develop and test hypotheses related to scope of analysis
+ Prepares executive-level summaries and contributes to enterprise reporting tools to ensure visibility and accountability of outcomes across the organization
+ Effectively collaborates with stakeholders of all levels of staff, developing trusting working relationships with leadership, physicians, administration, and front line personnel. Considers context when presenting findings and recommendations
+ Creates training content and administers didactic training curriculum on improvement tools and methodologies. May administer training to all levels of the organization
+ Supports the professional development of junior staff, through constructive feedback on project deliverables and as a role model in all project activities, in leadership or supporting roles; actively identifies opportunities to informally mentor department staff
+ Maintains current knowledge of trends and evidence-based solutions for improving healthcare delivery and efficient operations
+ Drives continuous improvement within the department, contributing to the development of improved tools, project methods and internal knowledge base, and project evaluation
+ Performs other duties as required
**About Us**
**Strength through Unity and Inclusion**
The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.
At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.
**About the Mount Sinai Health System:**
Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.
**Equal Opportunity Employer**
The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.
**Compensation Statement**
Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $87692 - $127000 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Overview:
The Sr. Manager, Process Improvement- Risk Adjustment Data Operations/ Reporting reports into the VP Retrospective Chart Review Operations. This role will help to develop, standardize, and manage vendor performance reporting and oversee inbound/ outbound data files in support of Risk Adjustment Retrospective chart review operations. The incumbent will manage 3-4 data reporting analysts to drive value using data management and visualization software.
Job Summary:
Manages the delivery, execution, and sustainment of process improvement (PI) engagements including kaizen. Ensures consultation is provided to stakeholders and process owners by building partnerships between stakeholders and teams to drive process improvements. Develops strategic plans which ensure alignment of organizational objectives, business priorities, and process improvement initiatives. Serves as a lead advocate of continuous learning and professional development by defining, developing, and evaluating performance metrics, standards, and methods to establish process success. Manages change management activities associated with care delivery or clinical initiatives and manages team members in performing complex data analyses to drive care delivery or clinical initiatives.
Essential Responsibilities:
+ Creates and advocates for developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; works with leaders and employees to set goals and provide open feedback and coaching to drive performance improvement. Pursues professional growth; hires, trains, and develops talent for growth opportunities; strategically evaluates talent for succession planning; sets performance management guidelines and expectations across teams / units. Oversees implementation, adapts, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends; shares best practices within and across teams. Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams; motivates teams to meet business objectives. Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope; encourages development and consideration of options in decision making; fosters access to stakeholders.
+ Manages designated units or teams by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed; partners with key stakeholders and business leaders to ensure products and / or services meet requirements and expectations while aligning with departmental strategies. Aligns team efforts; builds accountability for and measuring progress in achieving results; assumes responsibility for decision making; fosters direct reports to resolve escalated issues as appropriate. Communicates goals and objectives; incorporates resources, costs, and forecasts into team and unit plans; ensures matrixed resources are fulfilling service or performance requirements across reporting lines. Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides performance and develops contingency plans accordingly; influences teams and units to operate in alignment with operational and business objectives.
+ Manages the delivery, execution, and sustainment of process improvement (PI) engagements including kaizen by leveraging advanced methods and tools to ensure the development of stakeholder capabilities for process change and improvement; forecasting the deployment of new data-driven PI principles, tools, and problem-solving methods including Lean/Six Sigma concepts and techniques; fostering high performance team capabilities to harness collective intelligence and take quick action to test ideas and achieve real time business results; managing the design and development of process architecture and recommendation documents; sharing accountability for realization of results with process owners; and presenting results and recommendations to senior and/or management as appropriate.
+ Ensures consultation is provided to stakeholders and process owners by building partnerships between stakeholders and teams to drive process improvements; leading the development of management systems to sustain process changes; empowering stakeholder process improvement leadership competencies; managing stakeholder training; and providing ongoing coaching to senior management in order to build a continuous improvement mindset and culture, and to build capabilities that drive results.
+ Develops strategic plans which ensure alignment of organizational objectives, business priorities and process improvement initiatives by defining, developing, and evaluating performance metrics, standards, and methods to establish process success; partnering with senior and/or executive stakeholders, often with competing/conflicting objectives, to ensure cohesive and reachable metrics; refining strategic plans and performance metrics as appropriate to calculate future needs; and managing complex initiatives or portfolio to ensure delivery of measurable results and alignment with strategic objectives.
+ Serves as a lead advocate of continuous learning and professional development by keeping abreast of industry practices, standards, and benchmarks; attending and presenting at roadshows, conferences, and speaking events; overseeing the ongoing enhancement and innovation of clinical consulting practices, standards, and methods across KP; and serving as an advocate to ensure continuous learning and improvement is championed as a people strategy.
+ Manages change management activities associated with care delivery or clinical initiatives by engaging and influencing stakeholders to obtain support and buy in for changes; partnering with senior and/or executive management, project champions, and clinical owners to communicate and align improvement initiatives with strategic objectives; recommending and determining appropriate change management method and approach; and ensuring stakeholders embrace a change management mindset, understand intent and purpose, and foster a culture of change.
+ Manages team members in performing complex data analyses to drive care delivery or clinical initiatives by recommending appropriate data analysis tools and approach to assess performance; empowering team members to utilize suitable data gathering and analysis methods (e.g., process observation, hard data, etc.); defining data requirements and obtaining customer agreements, including customer requirements as appropriate; and forecasting and alleviating risks through data-driven analysis.
Minimum Qualifications:
+ Minimum five (5) years experience in a leadership role with or without direct reports.
+ Bachelors degree in Business Administration, Finance, Engineering, Health Care/Public Health Administration, Behavioral/Social/Computer Science, Liberal Arts, Mathematics, or related field and minimum eight (8) years progressive corporate, non-profit, project management or consulting experience, including minimum four (4) years in process improvement or directly related field OR Minimum eleven (11) years progressive corporate, non-profit, project management or consulting experience, including minimum four (4) years in process improvement or directly related field.
Additional Requirements:
+ Knowledge, Skills, and Abilities (KSAs): Business Acumen; Negotiation; Business Process Improvement; Written Communication; Applied Data Analysis; Managing Diverse Relationships; Project Management; Service Focus
COMPANY: KAISER
TITLE: Senior Manager, Process Improvement - Medicare Risk Adjustment, Retrospective Chart Data Operations & Reporting
LOCATION: Fulton, Maryland
REQNUMBER: 1366426
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

**Job Title: Process**
**Improvement Consultant**
**Job Description**
As a Process Improvement
Consultant, you will be responsible for supervising manufacturing processes and
timing them from start to finish. You will then enter the collected data into
Excel to analyze and improve the processes.
**Responsibilities**
1st Shift:
(Monday-Thursday, OT Friday) 6AM-4:30PM
Pay: $16-$7/hr
**Responsibilities**
+ Supervise and monitor manufacturing processes.
+ Time each process from start to finish accurately.
+ Enter collected data into Excel for analysis.
+ Utilize time management skills to ensure efficient process supervision.
+ Apply principles of Six Sigma and Lean manufacturing to enhance productivity.
+ Engage in project management activities to support process improvement initiatives.
**Essential Skills**
+ Proficiency in Excel for data entry and analysis.
+ Strong time management skills.
+ Experience with Six Sigma methodologies.
+ Understanding of Lean Six Sigma and Lean manufacturing principles.
**Additional Skills &**
**Qualifications**
+ Computer skills are essential for this role.
+ Experience with project management is a plus.
**Why Work Here?**
Working with us offers the
opportunity to be part of a dynamic team focused on continuous improvement and
innovation. We value collaboration and provide an environment that fosters
personal and professional growth.
**Work Environment**
The facility is non-climate
controlled in Winter Park, requiring adaptability to varying temperatures.
**Pay and Benefits**
The pay range for this position is 16.00 - 17.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
**Workplace Type**
This is a fully onsite position in Winter Park,FL.
**Application Deadline**
This position is anticipated to close on Aug 31, 2025.
**About Aerotek:**
We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry - from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies' construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.
Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

**Process Improvement Lead**
Kelly Services is currently seeking a **Process Improvement Lead** for one of our top clients in Jacksonville, FL.
+ Take a Standard Process and support the development and implementation of the standard process into customer business process.
+ Will require stakeholder communication, change management, connecting regularly with the Customer teams, using the standards to develop specific actions and processes.
+ Ultimately the Value Stream Leads Directors/Senior Directors have accountability for the implementation, and we're seeking someone to support this activity to help us with organizing the new templates, processes, connecting across multiple leadership meetings and assessing/sharing best practices how do each of our leaders run the team meetings, and what should we learn from each other to benefit the efficiency of the processes?
+ Support for organizing business processes and materials digitally and creating some standardization i.e. Teams site has a dump of information that is not structured in a way that allows someone unfamiliar to find the information needed.
+ Strong digital skills required prefer experience with Power BI, data analytics/digitalization/presentation
+ Strong presentation skills creation of presentation materials taking complex information and distilling it into a clear message for executive level communication
+ Support and develop Executive level Presentations, dashboards, product information.
+ Lean experience or training is a plus Value Stream Mapping, brainstorming workshops, MS Whiteboard sessions to virtually lead workshop sessions, etc.
+ Strong leadership skills willing to be assertive and ensure that people are delivering the information and supporting the directors who are accountable for things that should be updated to reflect the new MedTech Standard Processes.
+ Strong interpersonal skills will be working with people across many levels of the organization.
+ Role does not require an engineering degree would consider someone from Business/Management, Engineering, Communications with strong digital skills, Computer Science etc.
+ Medical Device experience highly desired
+ Years experience: 5-7.
**Important information:** This position is recruited by a remote Kelly office, not your local Kelly branch. Applicants must be legally permitted to work in the United States.
**Why Kelly** **®** **?**
The Managed Solutions practice within Kelly Outsourcing and Consulting Group (KellyOCG ® ) is one focus within the full array of Kelly Services® workforce solutions.
Kelly Services has transformed from the staffing industry pioneer to a leading workforce solutions provider. KellyOCG is the distinguished outsourcing and consulting segment of Kelly Services, known for applying a forward-looking approach that enables companies to make strategic workforce planning decisions that impact their business and competitive advantage.
The Managed Solutions practice area of KellyOCG is dedicated to partnering with clients to architect and implement solutions that put them in a position to meet their operational obligation to their organization and freedom to focus on their more strategic business needs.
As a Kelly Services employee, you will have access to numerous perks, including:
+ Vacation and sick pay
+ Paid holidays
+ 401(k) plan
+ Group medical, vision, dental, life, and short-term disability insurance options
+ Kelly Discounts on goods and services, auto and home insurance, and tuition at Kelly partner schools
+ Kelly Learning Center offers free courses and trainings
+ Weekly pay
**About Kelly Services** **®**
As a workforce advocate for over 70 years, we are proud to have a role in managing employment opportunities for more than one million workers around the globe. We employ 550,000 of these individuals directly with the remaining workers engaged through our talent supply chain network of supplier partners. Revenue in 2015 was $5.5 billion. Visit kellyservices.com and connect with us on Facebook ( , LinkedIn ( and Twitter ( .
Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law. ( part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Why Kelly ® Engineering?
Your engineering skills are in demand, but how do you find the right fit? Easy. At Kelly Engineering, our team creates expert talent solutions to solve the world's most critical challenges. We connect you with leading organizations where you can collaborate on innovative projects, work with cutting-edge technologies and accelerate your growth. Whether you prefer the variety and flexibility of short-term projects or are looking for a long-term opportunity, we're here to guide you to the next step in your engineering career.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

**Process Improvement Engineer**
**Position Summary**
Catalent, Inc. is a leading global contract development and manufacturing organization (CDMO) whose mission is to develop, manufacture, and supply products that help people live better and healthier lives. Catalent is dedicated to delivering unparalleled service to pharma, biotech, and consumer health customers, supporting product development, launch, and full life-cycle supply. With time-tested experience in development sciences, delivery technologies, and multi-modality manufacturing, Catalent supports the acceleration of development programs and the launch of more than a hundred new products every year. Powered by thousands of scientists and technicians and the latest technology platforms at more than 40 global sites, Catalent supplies billions of doses of life-enhancing and life-saving treatments for patients annually. Catalent is committed to a Patient First culture through excellence in quality and compliance, and to the safety of every patient, consumer and Catalent employee. Catalent's Winchester location is the flagship US manufacturing location for large scale oral dose forms, with integrated analytical and development services. With 28 years of expertise in product development, technology transfers and commercial manufacturing, and roots in industry-leading Glatt technology.
The Process Improvement Engineer blends floor-based observation with office-based reporting and is responsible for leading projects that enhance manufacturing safety, efficiency, quality, and compliance . The Process Improvement Engineer requires a strong analytical mindset, proficiency in tools like Excel and PowerPoint, and the ability to influence change through continuous improvement initiatives and capital project support.
Working Hours: Monday-Friday 8 AM-5 PM. This position is 100% on-site at the Winchester site.
Catalent is committed to a Patient First culture through excellence in quality and compliance, and to the safety of every patient, consumer and Catalent employee.
**The Role**
+ Develop systems to identify and measure key performance indicators (uptime, downtime, scrap, yield).
+ Identify key site capacity constraints and provides timely solutions to resolve.
+ Manage continuous improvement project pipeline to prioritize projects in relation to cost, benefit, and effort.
+ Prioritizes capital projects for improving site performance and efficiency (safety, cost, quality).
+ Ability to organize, manage, and communicate technical progress to Business Development and Project Management. Ability to manage asset reliability risks that could adversely affect plant or business operations.
+ Guides efforts to ensure reliability and maintainability of equipment, processes, utilities, facilities, controls, and safety/security systems.
+ Develops engineering solutions to repetitive failures and all other problems that adversely affect plant operations. These problems include capacity, quality, cost or regulatory compliance issues.
+ Other duties as assigned.
**The Candidate**
+ HS Diploma or Equivalent Required. Bachelor's Degree in Engineering preferred.
+ 5+ years manufacturing experience. 1+ years in a leadership or continuous improvement role.
+ Experience with project management or continuous improvement projects preferred. Experience in pharmaceutical, food, or biotechnology industry preferred.
+ Individual may be required to sit, stand, walk, squat, kneel, or bend over for an extended period of time. Specific vision requirements include reading of written documents, equipment inspection, and use of computer monitors. File/Folder storage with non-repetitive light weight lifting, reaching and forward bending as necessary. Infrequent lifting overhead reaching less than or equal to 15lbs with the ability to potentially be able to lift up to 35lbs and push/pull 40lbs. Sustained sitting at desk or workstation with use of phones, computers and any other office equipment required for specified position. Static stance/standing as required
**Why You Should Join Catalent**
+ Several Employee Resource Groups focusing on D&I
+ Tuition Reimbursement - Let us help you finish your degree or earn a new one!
+ Generous 401K match
+ 152 hours accrued PTO + 8 paid holidays
**Catalent offers rewarding opportunities to further your career!** Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.
personal initiative. dynamic pace. meaningful work.
Visit Catalent Careers ( to explore career opportunities.
Catalent is an Equal Opportunity Employer, including disability and veterans.
If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to . This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.
Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Important Security Notice to U.S. Job Seekers:
Catalent NEVER asks candidates to provide any type of payment, bank details, photocopies of identification, social security number or other highly sensitive personal information during the offer process, and we NEVER do so via email or social media. If you receive any such request, DO NOT respond- it is a fraudulent request. Please forward such requests to for us to investigate with local authorities.
California Job Seekers can find our California Job Applicant Notice HERE ( .

You Will:
- Advocate for, engage your team within and enforce Conagra's safety and quality program.
- Understand the mechanical aspects of your line allowing for basic troubleshooting
- Communicate any potential line concerns for safety, efficiency or risk promptly
- Engage your team in learning the line and producing the best products, while growing within Conagra
- Coordinate line training opportunities
- Use an enterprise resource planning platform (prefer SAP) to log production tasks
- Partner with maintenance, leaders and staff to guide production and participate in opportunities for improvement
You Have:
- High school diploma or GED
- Ability to lift up to 50 pounds repeatedly, stand and walk for up to 12 hours
- Proficient in written and verbal English language
- Minimum one year Microsoft Office experience
- Have at least one year of manufacturing leadership experience
**Compensation:**
Pay Range:$59,000-$78,000
_The annual salary listed above is the expected offering for this position. An employee's actual annual salary will be based on but not limited to: location, relevant experience/level and skillset, while balancing internal Conagra employees' equity. Conagra Brands will comply with applicable law regarding minimum salaries for exempt employees._
**Anticipated Close Date:**
August 31, 2025
**Our Benefits:**
We care about your total well-being and will support you with the following, subject to your location and role:
+ Health: Comprehensive healthcare plans, wellness incentive program, mental wellbeing support and fitness reimbursement
+ Wealth: Great pay, bonus incentive opportunity, matching 401(k) and stock purchase plan
+ Growth: Career development opportunities, employee resource groups, on-demand learning and tuition reimbursement
+ Balance: Paid-time off, parental leave, flexible work-schedules (subject to your location and role) and volunteer opportunities
**Our Company:**
At Conagra Brands, we have a rich heritage of making great food. We aspire to have the most impactful, energized and inclusive culture in food. As a member of our 18,000+ person team across 40+ locations, you are empowered to reach your potential, make an impact and own your career. We're in the business of building champions - within our people and our iconic brands like Birds Eye ®, Slim Jim® and Reddi-Wip®.
Our focus on innovation extends beyond making great food, it also reflects our commitment to embracing new solutions that positively impact our team, the communities we serve and the health of our planet. Foodies Welcome.
Conagra Brands is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state or local law. Reasonable accommodation may be made upon request.

You Will:
- Advocate for, engage your team within and enforce Conagra's safety and quality program.
- Understand the mechanical aspects of your line allowing for basic troubleshooting
- Communicate any potential line concerns for safety, efficiency or risk promptly
- Engage your team in learning the line and producing the best products, while growing within Conagra
- Coordinate line training opportunities
- Use an enterprise resource planning platform (prefer SAP) to log production tasks
- Partner with maintenance, leaders and staff to guide production and participate in opportunities for improvement
You Have:
- High school diploma or GED
- Ability to lift up to 50 pounds repeatedly, stand and walk for up to 12 hours
- Proficient in written and verbal English language
- Minimum one year Microsoft Office experience
- Have at least one year of manufacturing leadership experience
**Compensation:**
Pay Range:$59,000-$78,000
_The annual salary listed above is the expected offering for this position. An employee's actual annual salary will be based on but not limited to: location, relevant experience/level and skillset, while balancing internal Conagra employees' equity. Conagra Brands will comply with applicable law regarding minimum salaries for exempt employees._
**Anticipated Close Date:**
August 31, 2025
**Our Benefits:**
We care about your total well-being and will support you with the following, subject to your location and role:
+ Health: Comprehensive healthcare plans, wellness incentive program, mental wellbeing support and fitness reimbursement
+ Wealth: Great pay, bonus incentive opportunity, matching 401(k) and stock purchase plan
+ Growth: Career development opportunities, employee resource groups, on-demand learning and tuition reimbursement
+ Balance: Paid-time off, parental leave, flexible work-schedules (subject to your location and role) and volunteer opportunities
**Our Company:**
At Conagra Brands, we have a rich heritage of making great food. We aspire to have the most impactful, energized and inclusive culture in food. As a member of our 18,000+ person team across 40+ locations, you are empowered to reach your potential, make an impact and own your career. We're in the business of building champions - within our people and our iconic brands like Birds Eye ®, Slim Jim® and Reddi-Wip®.
Our focus on innovation extends beyond making great food, it also reflects our commitment to embracing new solutions that positively impact our team, the communities we serve and the health of our planet. Foodies Welcome.
Conagra Brands is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state or local law. Reasonable accommodation may be made upon request.

Process Improvement Lead
Date: Aug 8, 2025
Location:
Weston, United States, Florida, 3331
Company: Teva Pharmaceuticals
Job Id: 61600
**Who we are**
Together, we're on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It's a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world's leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organization's Essential Medicines List. Today, at least 200 million people around the world take one of our medicines every single day. An amazing number, but we're always looking for new ways to continue making a difference, and new people to make a difference with.
**The opportunity**
Under limited supervision, responsible for establishing, leading and executing assigned continuous process improvement initiatives, acting as a liaison between operational and technical teams to identify, analyze and translate business needs into high quality process improvement solutions. Assists with establishing business cases and ROIs, consulting with the business in order to propose recommendations for senior management approval.
How you'll spend your day
All areas of responsibility listed below are essential to the satisfactory performance of this position by any incumbents with reasonable accommodation if necessary. Any non-essential functions are assumed to be included in other related duties or assignments.
+ Leads cross-functional teams tasked with solving business issues which require operational and/or technical solution providing subject matter insight with regards to operational process, policies/regulatory changes, and/or system functionality
+ Analyzes, documents and maps operational processes through workflows. Capture pertinent process step details so that opportunities for process improvements, benchmarks, key performance indicators, current metrics, and target objectives can be defined
+ Utilizes Six Sigma / DMAIC and related techniques to define improvement opportunities where deemed appropriate
+ Contributes in strategic meetings to review, evaluate, and/or propose new business opportunities through the implementation/enhancement of operational and/or technical solutions, which are intended to improve customer relationships and operating efficiencies while reducing costs
+ Creates and drives improvement plans to completion
+ Develops, maintains, and provides process expertise in order to deliver knowledge transfer to cross-functional operational and technical areas for skill development
+ Carries out responsibilities according to the organization's policies and procedures, best practices, as well as in accordance with state, federal, and local laws, including applicable safety rules and regulations
+ Performs other duties as assigned by Management
**Your experience and qualifications**
+ **Bachelor's degree** or current enrollment in an accredited program in **Engineering, IT or a related field**
+ Minimum of three (3) to seven (7) years in Continuous Process Improvement and/or Data Analysis experience
Any equivalent combination of training and/or experience that fulfills the requirements of the position will be considered.
Skills/Knowledge/Abilities:
+ Conducting thorough analyses to identify areas for improvement, develop actionable solutions, and guide strategic decisions
+ Ability to collect and analyze requirements to ensure successful project outcomes
+ Process reengineering lifecycle methodologies and documentation
+ Six sigma/DMAIC and/or continuous process improvement methodologies
+ Project Management skills highly desired
+ Evaluating and analyzing business needs to research problems' root cause and to identify improvement opportunities based on data driven analysis
+ Ability to influence without authority
+ Ability to clearly communicate and present, both orally and in writing, with all levels of the organization
+ Establishing and maintaining cooperative working relationships with cross-functional teams.
+ Complies with company policies, practices and procedures, including safety rules and regulation.
+ Ability to work independently and as part of a team
+ Handling multiple duties and assignments
+ Proficiency in process mapping and analysis tools
+ Ability to lead and manage change initiatives
+ Attention to detail and a commitment to quality
+ English usage, spelling, grammar and punctuation
Travel Requirements:
+ Approximately 5% domestic travel throughout the US
Physical Requirements:
Occasional:
+ Sitting for extended periods of time at workstation or mobile equipment
Visual Acuity:
+ Perform activities such as computer work, preparing and analyzing data, and extensive reading
Working Environment:
+ May be required to wear personal protective equipment (PPE) as needed on site visits (i.e. safety glasses, hearing protection, gloves, etc.)
**Enjoy a more rewarding choice**
We offer a competitive benefits package, including:
+ Comprehensive Health Insurance: Medical, Dental, Vision, and Prescription coverage starting on the first day of employment, providing the employee enrolls
+ Retirement Savings: 401(k) with employer match, up to 6% and an annual 3.75% Defined Contribution to the 401k plan
+ Time Off: Paid Time Off including vacation, sick/safe time, caretaker time and holidays
+ Life and Disability Protection: Company paid Life and Disability insurance
+ Additional benefits include, but are not limited to, Employee Assistance Program, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, Life Style Spending Account, Volunteer Time Off, Paid Parental Leave, if eligible , Family Building Benefits, Virtual Physical Therapy, Accident, Critical Illness and Hospital Indemnity Insurances, Identity Theft Protection, Legal Plan, Voluntary Life Insurance and Long Term Disability and more
The total compensation may also include restricted stock units and discretionary awards, depending on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
**Already Working @TEVA?**
If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply:Internal Career Site ( internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.
**Teva's Equal Employment Opportunity Commitment**
Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, genetic information, marital status, sexual orientation, gender identity or expression, ancestry, national or ethnic origin, citizenship status, military status or status as a disabled or protected veteran, or any legally recognized status entitled to protection under applicable federal, state, or local laws.  
Please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience. Request a reasonable accommodation by sending an email to with the nature of your request and your contact information. Only inquiries concerning a request for a reasonable accommodation will be responded to from this email address. 
**Important notice to Employment Agencies - Please Read Carefully **
Teva Pharmaceuticals USA does not accept unsolicited assistance from agencies for employment opportunities.  All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 
EOE including disability/veteran

**Category :** **Client Operations**
**About TP**
**TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.**
**With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.**
**Benefits of working with TP include:**
+ **Paid Training**
+ **Competitive Wages**
+ **Full Benefits (Medical, Dental, Vision, 401k and more)**
+ **Paid Time Off**
+ **Employee wellness and engagement programs**
**TP and You**
**Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.**
**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!**
**Your Responsibilities**
**The Process Improvement Lead will own and manage a stream of incoming requests from customer facing agents and will work with internal and external tools and teams to provide a timely and accurate response. The Process Improvement Lead will create, update and help develop a workflow for a specific CIR process. This is a pivotal role in the customer support process and is a critical part of the end to end customer service delivery experience. The analyst will work closely with all key stakeholders especially the client and support the business. The individual in this role will be a strong communicator, comfortable in clearly articulating the agent and customer point of view and someone who thrives in a fast-moving environment.**
+ **End to end process management (creating, updating, maintaining)**
+ **Managing communication and project management when required.**
+ **Assess, triage and take ownership of investigating and responding to requests from customer facing teams for escalation support**
+ **Be an expert in escalation triage, validation and agent support**
+ **Maintain contact with and manage communications appropriately with all stakeholders in the agreed process**
+ **Use data to analyse trends and develop insights which will improve the process and provide a better agent and user experience**
+ **Act as a subject matter expert for a specific process, CIR and suggest and implement process improvements**
+ **Constant communication between ourselves and the internal teams and operating as the middleman between Agent and Internal Team for most cases that are escalated to the internal team.**
+ **Use data to analyze trends and develop insights leading to improve the process and provide a better agent and user experience**
+ **Provide targeted training to agents on process, products or services**
**Recommended Skills**
+ **Strong product/ tools/ process knowledge.**
+ **Process driven thinking and designing**
+ **Experience in an online operation, project management or online escalations environment**
+ **Maintains calm focus and communicates effectively**
+ **Strong communicator and presentation skills**
+ **Comfortable in managing escalations stakeholder**
+ **Awareness of the importance of data and key performance metrics**
+ **Ability to perform in a complex, high-stakes, fast-paced environment**
+ **Drive escalations through defined process to resolution**
+ **Drive change in an unstructured environment**
**BEST Skills**
**Process Excellence**
**Collaboration**
**Communication**
**Emotional Intelligence**
**Open-Mindedness**
**Critical Thinking**
**Solution Orientation**
**Entrepreneurship**
**AI Proficiency**
**Data Literacy**
**Be Part of Our TP Family**
**It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.**
**TP is an Equal Opportunity Employer**