960 Operations jobs in Washington

**Become a part of our caring community and help us put health first**

As a Process Improvement Lead, you'll play a key role in analyzing and enhancing business processes that directly impact our members, providers, and partners. You'll tackle complex challenges, identify opportunities for efficiency, and implement sustainable, data-driven solutions that make a real difference.

This is your opportunity to lead cross-functional initiatives, apply your expertise in healthcare claims, and shape the future of operational excellence in a dynamic, mission-driven environment.

The Process Improvement Lead is responsible for identifying, analyzing, and implementing strategies to improve operational efficiency, service quality, and overall performance across the enterprise shared service functions and National Medicaid Operations functions serving the Medicaid segment. Partners with cross-functional teams to drive continuous improvement, reduce waste, and align processes with strategic financial and compliance goals. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks and works under minimal supervision. Uses independent judgment requiring analysis of variable factors and determining the best course of action.

**Key Responsibilities**

+ Design and lead process improvement initiatives impacting the member or provider experience from assessment through implementation, ensuring measurable outcomes

+ Facilitate workshops and working sessions to resolve issues and map current-state and future-state processes

+ Analyze workflows, identify inefficiencies, and recommend data-driven solutions

+ Partner with business units to standardize, optimize, and automate processes where applicable

+ Define and monitor key performance indicators (KPIs) to track the impact of improvement efforts

+ Develop business cases and project plans to support strategic initiatives

+ Build a culture of continuous improvement through coaching, training, and knowledge sharing

+ Present findings and recommendations to senior leadership and stakeholders

+ Ensure alignment of improvement efforts with organizational goals, compliance standards, and quality expectations

**Use your skills to make an impact**

**Required Qualifications**

+ Bachelor's degree in business, Operations, or related field

+ 5+ years of experience in health care process improvement, or project management, or operations (Medicaid specific preferred)

+ 5+ years of experience in the healthcare industry

+ Proven ability to lead cross-functional teams and manage multiple priorities effectively

+ Strong analytical skills with experience in data analysis and process mapping tools (e.g., virtual whiteboarding tools, Power BI).

+ Knowledge of change management practices and applicability to process improvement initiatives

+ Excellent communication, facilitation, and stakeholder management skills

**Preferred Qualifications**

+ Master's degree in Business, Operations, or related field

+ Medicaid experience with provider functions, which may include contracting, configuration, claim payments

+ Experience with DSNP and LTSS products

+ Six Sigma or Lean certification

+ Change Management Certification (Prosci or CCMP)

**Additional Information**

+ **Schedule:** 8:00 AM - 5:00 PM ET, with flexibility to accommodate other time zones as needed

+ **Work Location:** Nationwide Stateside

+ **Work Style:** Remote

**WAH Internet Statement**

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.

+ Satellite, cellular and microwave connection can be used only if approved by leadership.

+ Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

**Interview Format**

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

**Scheduled Weekly Hours**

40

**Pay Range**

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$94,900 - $130,500 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

**Description of Benefits**

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline:

**About us**

Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.



**Equal Opportunity Employer**

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our

Description

We are seeking a Process Specialist to join our team and drive excellence in returns processing through BCM (Business Configuration Management). The ideal candidate will excel at translating complex business requirements into effective BCM rule sets and evaluation criteria, ensuring accurate sortation and processing of returned items. You'll collaborate with cross-functional teams to standardize BCM configurations, create comprehensive documentation for rule implementations, and enhance evaluation criteria across multiple sites. Your role will be crucial in maintaining and improving sortation rules within BCM, managing regional rule variations, and ensuring consistency in decision trees. Strong analytical skills are essential, as you'll identify opportunities for rule optimization, troubleshoot BCM issues, and implement solutions that improve process efficiency. Experience with BCM configuration, SIMs management, process documentation, and a deep understanding of returns processing workflows are key requirements for success in this position. Knowledge of attribute-based evaluation systems and experience with BCM's rule creation interface is highly desired.

Key job responsibilities

1. Configure, maintain, and manage BCM SIMs and rules across multiple sites and regions.

2. Transform business requirements into effective BCM rule sets and decision trees aligned with operational goals.

3. Partner with Operations, Business, Tech, and IT teams to identify and implement process improvements.

4. Create and maintain comprehensive documentation for BCM configurations and SIMs rules.

5. Monitor and analyze BCM/SIMs data to identify optimization opportunities and trends.

6. Perform regular audits of BCM rules to ensure accuracy and compliance with business requirements.

7. Generate performance metrics reports and present recommendations to key stakeholders.

Drive continuous improvement through BCM and SIMs form optimization initiatives.

About the team

In the Worldwide Returns & ReCommerce (WW R&R) group at Amazon, we are dedicated to 'making zero happen' - zero cost of returns, zero waste, zero defects, and zero emissions - to benefit our customers, company, and the environment. We are an agile and inclusive organization that constantly innovates to create long-term value by investing in our people and our planet, not simply focusing on the bottom line.

WW R&R includes business, product, operations, data, and software engineering teams, who together manage the lifecycle of returned and damaged products. In WW R&R, you will partner across these teams to help customers discover great deals on quality used, rentals, and open box items; get the most value out of Amazon's products; improve the customer returns experience; and reduce defects, waste, and cost in reverse logistics processes. You will be a leader, a builder, and an owner, collaborating cross-functionally with technical, operations, and business teams to design scalable and automated solutions to customer problems.

Amazon is Earth's most customer-centric company and in WW R&R, the Earth is our customer too. Come join us and innovate with the Amazon Worldwide Returns & ReCommerce team!

Basic Qualifications

2+ years of program or project management experience.

Bachelor's degree or equivalent.

Experience with Excel.

Ability to travel 15%.

Experience using analytical skills to solve operational challenges.

Experience managing multiple projects and competing priorities.

RELO Operations experience is beneficial.

Experience using data and metrics to drive recommendations.

Track record of taking ownership and driving result.

Preferred Qualifications

Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.).

Experience with SQL.

Experience in requirement gathering and ability to write clear and detailed requirement document.

Prior experience in a business or operations role.

Strong written and verbal communication skills.

Teamwork mentality and willingness to roll up one's sleeves to get the job done.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $52,700/year in our lowest geographic market up to $102,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Description
We are seeking a Process Specialist to join our team and drive excellence in returns processing through BCM (Business Configuration Management). The ideal candidate will excel at translating complex business requirements into effective BCM rule sets and evaluation criteria, ensuring accurate sortation and processing of returned items. You'll collaborate with cross-functional teams to standardize BCM configurations, create comprehensive documentation for rule implementations, and enhance evaluation criteria across multiple sites. Your role will be crucial in maintaining and improving sortation rules within BCM, managing regional rule variations, and ensuring consistency in decision trees. Strong analytical skills are essential, as you'll identify opportunities for rule optimization, troubleshoot BCM issues, and implement solutions that improve process efficiency. Experience with BCM configuration, SIMs management, process documentation, and a deep understanding of returns processing workflows are key requirements for success in this position. Knowledge of attribute-based evaluation systems and experience with BCM's rule creation interface is highly desired.
Key job responsibilities
1. Configure, maintain, and manage BCM SIMs and rules across multiple sites and regions.
2. Transform business requirements into effective BCM rule sets and decision trees aligned with operational goals.
3. Partner with Operations, Business, Tech, and IT teams to identify and implement process improvements.
4. Create and maintain comprehensive documentation for BCM configurations and SIMs rules.
5. Monitor and analyze BCM/SIMs data to identify optimization opportunities and trends.
6. Perform regular audits of BCM rules to ensure accuracy and compliance with business requirements.
7. Generate performance metrics reports and present recommendations to key stakeholders.
Drive continuous improvement through BCM and SIMs form optimization initiatives.
About the team
In the Worldwide Returns & ReCommerce (WW R&R) group at Amazon, we are dedicated to 'making zero happen' - zero cost of returns, zero waste, zero defects, and zero emissions - to benefit our customers, company, and the environment. We are an agile and inclusive organization that constantly innovates to create long-term value by investing in our people and our planet, not simply focusing on the bottom line.
WW R&R includes business, product, operations, data, and software engineering teams, who together manage the lifecycle of returned and damaged products. In WW R&R, you will partner across these teams to help customers discover great deals on quality used, rentals, and open box items; get the most value out of Amazon's products; improve the customer returns experience; and reduce defects, waste, and cost in reverse logistics processes. You will be a leader, a builder, and an owner, collaborating cross-functionally with technical, operations, and business teams to design scalable and automated solutions to customer problems.
Amazon is Earth's most customer-centric company and in WW R&R, the Earth is our customer too. Come join us and innovate with the Amazon Worldwide Returns & ReCommerce team!
Basic Qualifications
2+ years of program or project management experience.
Bachelor's degree or equivalent.
Experience with Excel.
Ability to travel 15%.
Experience using analytical skills to solve operational challenges.
Experience managing multiple projects and competing priorities.
RELO Operations experience is beneficial.
Experience using data and metrics to drive recommendations.
Track record of taking ownership and driving result.
Preferred Qualifications
Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.).
Experience with SQL.
Experience in requirement gathering and ability to write clear and detailed requirement document.
Prior experience in a business or operations role.
Strong written and verbal communication skills.
Teamwork mentality and willingness to roll up one's sleeves to get the job done.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $52,700/year in our lowest geographic market up to $102,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.
Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
We are seeking a highly talented and dynamic Strategic Business Operations Manager on the Provider Business Optimization Team. In this role, you will identify, develop, and execute strategic initiatives to boost productivity and reduce costs across the Provider Division of Datavant. This position requires a strategic thinker with strong analytical skills, a collaborative mindset, and the ability to execute effectively in a fast-paced, cross-functional environment.
If you enjoy tackling difficult problems from planning through execution and working in a highly autonomous, impactful role, then this is the position for you!
**What You Will Do:**
+ Strategic Initiative Development: Conduct discovery and scoping to identify key opportunities for operational efficiency, productivity improvement, and cost savings across the provider division. Write and pitch business cases outlining project plans.
+ Data Analysis and Performance Measurement: Gather and analyze data, create project financial models, and establish and track KPIs to assess the success of initiatives.
+ Project Leadership: Manage end-to-end delivery of strategic initiatives, including planning, stakeholder alignment, execution, and impact measurement.
+ Cross-Functional Collaboration: Partner with teams across the company to design and implement innovative solutions that address gaps or opportunities. Build strong relationships across teams to effectively drive alignment, gather insights, and gain buy-in for initiatives.
+ Reporting and Communication: Develop presentations and reports to communicate initiative progress and outcomes to leadership and stakeholders.
**What You Need to Succeed:**
+ Experience: 3+ years of experience in business operations, strategy consulting, special projects, or a similar role.
+ Strategic Thinking: Ability to identify and scope high-impact opportunities and develop actionable strategies.
+ Analytical Skills: Strong proficiency in data analysis and financial modeling to drive decision-making and measure results.
+ Project Management: Highly organized with proven ability to manage complex projects from concept to execution, meeting deadlines and delivering measurable results.
+ Communication: Exceptional written and verbal communication skills, with the ability to influence and align stakeholders across all levels of the organization.
+ Autonomy and Adaptability: Comfort working independently in a fast-paced environment, with a high degree of initiative and adaptability.
+ Collaboration: Strong interpersonal skills and a team-oriented mindset for cross-functional engagement.
+ Tools: Proficient in work productivity, data analysis, BI, and project management tools and software.
**What Helps You Stand Out:**
+ Industry experience in healthcare or health tech.
+ MBA or master's degree in a relevant field.
#LI-BC1
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.
The estimated total cash compensation range for this role is:
$157,300-$185,000 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here ( . Know Your Rights ( , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, ( by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here ( . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy ( .

Description
As an Operations Engineer, you will lead and manage the lifecycle of challenging cross-functional projects, developing and delivering the next generation of sortation and distribution solutions. You are a customer obsessed leader that will play an integral part in planning and implementation of the facility network infrastructure including new builds, retrofits, expansions and program initiatives. Partnering with internal customers and internal/external stakeholders to engage as a team and ensure a timely handover will be part of your critical tasks.
As an Operations Engineer for Amazon, you will work with some of the most talented engineers in the design, development, and delivery of physical distribution systems around the globe. You are responsible for managing a technology or integration project, successfully delivering the solution to meet project goals. You may work directly with external equipment vendors, customers, or partners, and you have a solid understanding of the design approaches and industry technologies utilized in fulfillment and distribution center designs. To meet timelines and minimize disruption to support teams, you manage the overall schedule, proactively mitigate risks, and keep the scope of engineering deliverables under control.
This role requires up to 80% travel and availability to work from a corporate office when not traveling. Candidates should either live near or be willing to relocate within a reasonable commuting distance of the office. Relocation assistance may be provided.
Key job responsibilities
- Work independently with internal and external teams to successfully manage the lifecycle of challenging projects, and act as owner in delivering on project objectives and targets. Projects may span organizations or geographies in support of business objectives.
- Actively participate in firm engineering reviews, and make tangible impact on the proposed solutions on an individual system or its components, on the overall systems architecture, and on facility processes.
- Partner with internal teams, stakeholders and external vendors to set project priorities, establish milestones, and drive schedules to meet deadlines. Proactively assess stakeholders' dependencies and milestones, problem-solve and drive solutions to mitigate the impact from the issues.
- Lead and coordinate all execution efforts in delivering systems and automated equipment designs per established standards and guidelines. Perform equipment/system installation, throughput and safety qualifications. Simplify, optimize, remove bottlenecks and provide feedback while resolving difficult system problems or technical deficiencies.
- Lead effective meetings by setting the objectives, putting the right people in the room and driving detailed business and technical discussions/alignment. Document meeting discussions, decisions and future steps, ensuring alignment on expectations with internal partner teams and outside vendors.
- Promptly and accurately communicate project status, risk analysis and risk mitigation plans. Effectively answer project questions in detail, and regularly produce clear and concise summaries for the project to leadership/management team.
- Competently articulate system and/or equipment designs, including layouts, technical specifications and functional capabilities to internal customers and partner teams.
- Efficiently manage change order controls, purchase orders, and invoice validation/approvals.
- Excel at building strong working relationships with internal and external stakeholders across multiple projects.
- Identify and lead process improvement initiatives that improve the Engineering and cross-teams' efficiencies, optimizing the teams' value and delivery. Through collaboration, generate high-quality, cost-effective solutions in compressed periods of time.
- Up to 80% travel domestically although travel intensity can be variable and consist of up to three weeks in a row, including weekends.
Basic Qualifications
- Bachelor's Degree in Industrial Engineering, Mechanical Engineering, or other STEM field
- 4+ years of experience as a Project Engineer, Process Engineer, Project Manager, Manufacturing Engineer, or related occupation
- Experience managing the lifecycle of cross-functional projects, implementing automated equipment and/or integrated systems
- Experience with CAD software (AutoCAD, REVIT, BIM 360, etc.)
Preferred Qualifications
- Master's degree in Engineering, Operations, Business Administration, or a related STEM field
- Operations Management/Distribution Center experience with direct management or responsibility for material handling, automation, or other technical projects
- Experience with Six Sigma and/or Lean Manufacturing
- Experience with Microsoft Project, Smartsheet programs
- Experience with design and/or implementation automation solutions, such as Conveyors, Sorters, high speed manufacturing and packaging lines, Robotic work cells
- Proven technical leadership for industrial engineering projects or program
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $68,900/year in our lowest geographic market up to $126,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Description
As an Operations Engineer, you will lead and manage the lifecycle of challenging cross-functional projects, developing and delivering the next generation of sortation and distribution solutions. You are a customer obsessed leader that will play an integral part in planning and implementation of the facility network infrastructure including new builds, retrofits, expansions and program initiatives. Partnering with internal customers and internal/external stakeholders to engage as a team and ensure a timely handover will be part of your critical tasks.
As an Operations Engineer for Amazon, you will work with some of the most talented engineers in the design, development, and delivery of physical distribution systems around the globe. You are responsible for managing a technology or integration project, successfully delivering the solution to meet project goals. You may work directly with external equipment vendors, customers, or partners, and you have a solid understanding of the design approaches and industry technologies utilized in fulfillment and distribution center designs. To meet timelines and minimize disruption to support teams, you manage the overall schedule, proactively mitigate risks, and keep the scope of engineering deliverables under control.
This role requires up to 80% travel and availability to work from a corporate office when not traveling. Candidates should either live near or be willing to relocate within a reasonable commuting distance of the office. Relocation assistance may be provided.
Key job responsibilities
- Work independently with internal and external teams to successfully manage the lifecycle of challenging projects, and act as owner in delivering on project objectives and targets. Projects may span organizations or geographies in support of business objectives.
- Actively participate in firm engineering reviews, and make tangible impact on the proposed solutions on an individual system or its components, on the overall systems architecture, and on facility processes.
- Partner with internal teams, stakeholders and external vendors to set project priorities, establish milestones, and drive schedules to meet deadlines. Proactively assess stakeholders' dependencies and milestones, problem-solve and drive solutions to mitigate the impact from the issues.
- Lead and coordinate all execution efforts in delivering systems and automated equipment designs per established standards and guidelines. Perform equipment/system installation, throughput and safety qualifications. Simplify, optimize, remove bottlenecks and provide feedback while resolving difficult system problems or technical deficiencies.
- Lead effective meetings by setting the objectives, putting the right people in the room and driving detailed business and technical discussions/alignment. Document meeting discussions, decisions and future steps, ensuring alignment on expectations with internal partner teams and outside vendors.
- Promptly and accurately communicate project status, risk analysis and risk mitigation plans. Effectively answer project questions in detail, and regularly produce clear and concise summaries for the project to leadership/management team.
- Competently articulate system and/or equipment designs, including layouts, technical specifications and functional capabilities to internal customers and partner teams.
- Efficiently manage change order controls, purchase orders, and invoice validation/approvals.
- Excel at building strong working relationships with internal and external stakeholders across multiple projects.
- Identify and lead process improvement initiatives that improve the Engineering and cross-teams' efficiencies, optimizing the teams' value and delivery. Through collaboration, generate high-quality, cost-effective solutions in compressed periods of time.
- Up to 80% travel domestically although travel intensity can be variable and consist of up to three weeks in a row, including weekends.
Basic Qualifications
- Bachelor's Degree in Industrial Engineering, Mechanical Engineering, or other STEM field
- 4+ years of experience as a Project Engineer, Process Engineer, Project Manager, Manufacturing Engineer, or related occupation
- Experience managing the lifecycle of cross-functional projects, implementing automated equipment and/or integrated systems
- Experience with CAD software (AutoCAD, REVIT, BIM 360, etc.)
Preferred Qualifications
- Master's degree in Engineering, Operations, Business Administration, or a related STEM field
- Operations Management/Distribution Center experience with direct management or responsibility for material handling, automation, or other technical projects
- Experience with Six Sigma and/or Lean Manufacturing
- Experience with Microsoft Project, Smartsheet programs
- Experience with design and/or implementation automation solutions, such as Conveyors, Sorters, high speed manufacturing and packaging lines, Robotic work cells
- Proven technical leadership for industrial engineering projects or program
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $68,900/year in our lowest geographic market up to $126,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Build the future, spark innovation and align your career with purpose.

McKinstry is innovating the waste and climate harm out of the built environment and creating lasting impact. Together, we're building a thriving planet.

Buildings are a leading contributor to the climate crisis, generating nearly 40% of total global energy-related carbon emissions. We're making a lasting impact on our industry and within our communities by addressing the climate, affordability and equity crises through:

• renewables and energy services
• engineering and design
• construction and facility services

To get where we're going, we need big thinkers, problem solvers and collaborative mindsets. Does that sound like you?

The Opportunity with McKinstry

We are adding a Business Operations Specialist to our growing Offsite Manufacturing division to provide excellent administrative support. You will be an essential member of a warm and welcoming team, making everything run like clockwork. Additional responsibilities include:

Project Management & Process improvement

• Champion McKinstry processes and procedures to enhance business productivity.
• Help manage the inventory and distribution of McKinstry-branded items within assigned Business Unit(s).
• Perform specialty tasks (as assigned) such as pulling permits, creating submittals, Business Unit financial support, Sales operations support, prequalification support, travel coordination, office administration tasks, etc.
• Support the administrative project workflow, to include active work forecast work, backlog of work, and achievement of project deliverables within required deadlines.
• Schedule and support meetings, as requested and ensure tracking and follow-up of resulting action items. Take meeting notes and distribute as needed.
• Evangelize SharePoint and help establish to maintain consistency with SharePoint use, including auditing and updating documents and sites as required.
• Identify opportunities and assist in development of improvements in operational processes and structures.

Cross-functional Relationships & Customer Satisfaction

• Develop and maintain professional internal client relationships across departments and geographies.
• Participate in cross-department and corporate committees and teams as assigned.
• Serve as back-up to other Business Operations teammates as needed.
• Support efforts to ensure department goals are aligned with business unit and company goals.

Communication

• Communicate and coordinate with McKinstry internal resources to meet project deliverables.
• Help manage flow f information to SharePoint, the network and stakeholders.
• Share information and best practices with team members.
• Participate in purposeful outreach and connection across departments and regions.

Perform other duties as assigned.

What You Need to Succeed at McKinstry

• Bachelor's degree or equivalent work experience required.
• Experience providing business support in a large organization or multi-office environment strongly preferred.
• Passion for architecture, engineering, accounting, consulting, or other professional services industry
• Strong attention to detail, time management and organizational skills.
• Proven ability to learn quickly and build strong relationships.
• Experience providing business support in a large matrixed organization or multi-office environment strongly preferred.
• Proficient with Microsoft products, including Word, Excel, PowerPoint, and Outlook required.
• Some experience with SharePoint preferred.

PeopleFirst Benefits

When it comes to the basics, we have you covered:

• Competitive pay
• 401(k) with employer match and profit-sharing plan
• Paid time off and holidays
• Comprehensive medical, prescription, dental, and vision with low or zero deductible options and low out of pocket maximums

People come first at McKinstry, and we go beyond the basic benefits with:

• Family formation benefits, including adoption and IVF assistance
• Up to 16 weeks paid parental leave
• Transgender inclusive benefits
• Commuter benefits
• Pet insurance
• "Building Good" paid community service time
• Learning and advancement opportunities via McKinstry University
• McKinstry Moves onsite gyms or reimbursement for remote workers

See benefit plan documents for complete details.

If you're driven by our vision to build a thriving planet together, McKinstry is the place to build your career.

The pay range for this position is $23.00- $36.00 per hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This is a non-exempt role and will be paid hourly. A bonus may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. Base pay information is based on market location.

The McKinstry group of companies are equal opportunity employers. We are committed to providing equal employment opportunities to all employees and qualified applicants without regard to sex, gender identity, sexual orientation, age, race, color, creed, marital status, national origin, disability, veteran status, genetic information or any other basis protected by law. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.

McKinstry is a drug-free workplace. Employment iscontingent upon successfully passing a pre-employment drug and alcohol test, complying with the requirements of the Immigration Reform and Control Act and a Confidentiality Agreement, in addition to successful outcomes of background and reference checks.

Applicants for this role will only be considered if they possess current US Work Authorization, and do not require employer-sponsored VISA support to begin or remain in this role.

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Expeditors is a global logistics company headquartered in Seattle, Washington. A Fortune 500 company, Expeditors employs over 15,000 trained professionals in a worldwide network of over 250 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Cargo Signal ( , a wholly-owned subsidiary of Expeditors, offers global control and oversight of the location and condition of products moving through the supply chain. Through active, real-time monitoring using advanced cargo sensors, our team of security and logistics professionals keeps an eye on shipments in transit and takes steps to respond based on customer priorities.

We are seeking a detail-oriented and organized Billing Specialist to join our team. In this role, you will play a crucial part in ensuring the accuracy and efficiency of our billing processes. Your primary responsibilities will include generating invoices and resolving billing inquiries. The ideal candidate has strong MS Office skills, especially Excel. Also required are excellent oral and written communication skills and a proven history of providing exceptional customer service at all levels. Our work environment is team oriented and fast-paced, therefore a strong candidate must be able to prioritize their work, have a sense of urgency, and proactively communicate and resolve any errors. You'll have the opportunity to contribute to the success of a dynamic and innovative company. Come join our team and grow with us.

Major Duties and Responsibilities:

Administration

• Review and verify rates on invoices match customers' rates

• Submit daily invoices per customers' requirements

• Maintain an organized rate sheet and storage of customer scopes

• Create reports for daily invoice reconciliation

• Create customer accounts and billing rules in the Cargo Signal system

• Provide monthly documentation to the tax team

• Generate monthly sales commission report

• Send remittance to Corporate Accounting as needed

• Support Accounting Manager with miscellaneous projects

Customer Service

• Support customers during the onboarding process by providing documentation required for vendor set up

• Manage customer purchase orders and capture them on invoices per customer requests

• Collaborate with the shipping, onboarding, and sales teams to understand billing requirements for new customers

• Provide timely responses for invoice inquiries

• Support Business Operations team as needed

Additional Expectations

• Adhere to Expeditors accounting policies

• Ability to learn and navigate new systems quickly

• Demonstrates collaboration and team-building skills - with cross-functional teams of business

• Utilizes critical thinking skills, assimilates, and recommends solutions rapidly-then delivers and institutes approach or fix

• Strictly compliant to internal and external regulations

• Follows all Cargo Signal and customer operating procedures

• Meets company standards of 52 hours training per year per employee

Reporting Structure

The Business Operations Specialist reports directly to the Business Operations Supervisor, with a dotted line to the Accounting Manager.

• Analytical with strong attention to detail

• Excellent oral and written communication skills

• Extremely strong ownership, time management, communication, and customer service skills

• Has a demonstrated strong work ethic, and reliability

• Previous experience with Windows based software, Outlook Email and various PC-based software programs including Data Entry skills

• Outstanding MS Office, strong Excel skills

• Power Query/Automate knowledge a plus

Expected hourly pay: $25.00.

Candidate may elect to work at one of the following Cargo Signal office locations:

• Federal Way, WA (33940 Weyerhaeuser Way S, Federal Way, WA 98001)

• Seattle, WA (1200 3rd Ave, Seattle, WA 98101)

• Bellevue, WA (3545 Factoria Blvd SE, Bellevue, WA 98006)

Cargo Signal offers excellent benefits

• Paid Vacation, Holiday, Sick Time

• Health Plan: Medical, Prescription Drug, Dental and Vision

• Life and Long Term Disability Insurance

• 401(k) Retirement Savings Plan (US only)

• Employee Stock Purchase Plan

• Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.

Business Operations Specialist

Location WA - Spokane

Job Family Business Operations Services

Apply Now (

Build the future, spark innovation and align your career with purpose.

McKinstry is innovating the waste and climate harm out of the built environment and creating lasting impact. Together, we’re building a thriving planet.

Buildings are a leading contributor to the climate crisis, generating nearly 40% of total global energy-related carbon emissions. We’re making a lasting impact on our industry and within our communities by addressing the climate, affordability and equity crises through:

• renewables and energy services

• engineering and design

• construction and facility services

To get where we’re going, we need big thinkers, problem solvers and collaborative mindsets. Does that sound like you?

The Opportunity with McKinstry

We are adding a Business Operations Specialist to our growing Offsite Manufacturing division to provide excellent administrative support. You will be an essential member of a warm and welcoming team, making everything run like clockwork. Additional responsibilities include:

Project Management & Process improvement

• Champion McKinstry processes and procedures to enhance business productivity.

• Help manage the inventory and distribution of McKinstry-branded items within assigned Business Unit(s).

• Perform specialty tasks (as assigned) such as pulling permits, creating submittals, Business Unit financial support, Sales operations support, prequalification support, travel coordination, office administration tasks, etc.

• Support the administrative project workflow, to include active work forecast work, backlog of work, and achievement of project deliverables within required deadlines.

• Schedule and support meetings, as requested and ensure tracking and follow-up of resulting action items. Take meeting notes and distribute as needed.

• Evangelize SharePoint and help establish to maintain consistency with SharePoint use, including auditing and updating documents and sites as required.

• Identify opportunities and assist in development of improvements in operational processes and structures.

Cross-functional Relationships & Customer Satisfaction

• Develop and maintain professional internal client relationships across departments and geographies.

• Participate in cross-department and corporate committees and teams as assigned.

• Serve as back-up to other Business Operations teammates as needed.

• Support efforts to ensure department goals are aligned with business unit and company goals.

Communication

• Communicate and coordinate with McKinstry internal resources to meet project deliverables.

• Help manage flow f information to SharePoint, the network and stakeholders.

• Share information and best practices with team members.

• Participate in purposeful outreach and connection across departments and regions.

Perform other duties as assigned.

What You Need to Succeed at McKinstry

• Bachelor's degree or equivalent work experience required.

• Experience providing business support in a large organization or multi-office environment strongly preferred.

• Passion for architecture, engineering, accounting, consulting, or other professional services industry

• Strong attention to detail, time management and organizational skills.

• Proven ability to learn quickly and build strong relationships.

• Experience providing business support in a large matrixed organization or multi-office environment strongly preferred.

• Proficient with Microsoft products, including Word, Excel, PowerPoint, and Outlook required.

• Some experience with SharePoint preferred.

PeopleFirst Benefits

When it comes to the basics, we have you covered:

• Competitive pay

• 401(k) with employer match and profit-sharing plan

• Paid time off and holidays

• Comprehensive medical, prescription, dental, and vision with low or zero deductible options and low out of pocket maximums

People come first at McKinstry, and we go beyond the basic benefits with:

• Family formation benefits, including adoption and IVF assistance

• Up to 16 weeks paid parental leave

• Transgender inclusive benefits

• Commuter benefits

• Pet insurance

• “Building Good” paid community service time

• Learning and advancement opportunities via McKinstry University

• McKinstry Moves onsite gyms or reimbursement for remote workers

See benefit plan documents for complete details.

If you’re driven by our vision to build a thriving planet together, McKinstry is the place to build your career.

The pay range for this position is $23.00- $33.00 per hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This is a non-exempt role and will be paid hourly. A bonus may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. Base pay information is based on market location.

The McKinstry group of companies are equal opportunity employers. We are committed to providing equal employment opportunities to all employees and qualified applicants without regard to sex, gender identity, sexual orientation, age, race, color, creed, marital status, national origin, disability, veteran status, genetic information or any other basis protected by law. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.

McKinstry is a drug-free workplace. Employment is contingent upon successfully passing a pre-employment drug and alcohol test, complying with the requirements of the Immigration Reform and Control Act and a Confidentiality Agreement, in addition to successful outcomes of background and reference checks.

Applicants for this role will only be considered if they possess current US Work Authorization, and do not require employer-sponsored VISA support to begin or remain in this role.