307,766 Or Manager jobs in the United States

The Business Operations team at ZHL exists to drive organizational efficiency by designing and implementing scalable systems and workflows. Our team partner with Sales, Operations, and Product leadership to streamline cross-functional collaboration and ensure that day-to-day activities align with strategic goals. Our work enables the company to deliver consistent results, adapt to changing business needs, and support sustainable growth.

Zillow Home Loans is seeking a dynamic Business Operations Manager to drive execution of strategic initiatives and operational excellence across our mortgage business. This is a high-impact role for a self-starter who thrives working cross-functionally and is passionate about shaping the future of home lending.

Responsibilities

• Collaborate closely with Fulfillment, Product, Engineering, and Data teams to execute strategic initiatives that move the business forward.
• Lead the launch of innovative loan products, from ideation through go-to-market execution, ensuring seamless integration across teams.
• Develop and implement new cross-functional processes that drive measurable improvements in key performance indicators (KPIs), optimizing efficiency and customer experience.
• Analyze complex data sets to identify opportunities, inform decision-making, and measure the impact of initiatives.
• Present solutions, recommendations, and results to senior leadership, influencing direction and driving alignment across the organization.

This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington state, and Washington DC the standard base pay range for this role is $124, $198,000.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

• Minimum 8 years of mortgage industry experience spanning multiple disciplines (e.g., operations, product, underwriting, sales, or technology).
• Demonstrated ability to excel in a variety of mortgage functions, with a deep understanding of the end-to-end loan lifecycle.
• Proven track record of taking ideas from concept to execution, independently building solutions that deliver business value.
• Self-motivated and proactive; you anticipate needs, identify opportunities, and act without waiting for direction.
• Strong analytical skills with the ability to create, interpret, and present data-driven insights.
• Exceptional communication and collaboration skills, with experience influencing stakeholders at all levels.
• Experience working with Salesforce, Encompass, and Blend

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We're also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don't just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees' Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Q ualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Position Summary
The Business Operations Manager helps to improve the operations of the company so that it is more effective, efficient and compliant with laws and industry regulations. The specific duties of the manager include, but are not limited to, reviewing many aspects of company operations, assisting to improve operational processes to better serve customers, and to make the company operations more efficient. This individual must possess excellent communication skills, as this position will be working with many different departments and members of leadership.

About Cardone Ventures
Our mission is to help business owners achieve their personal, professional, and goals through the growth of their businesses. We work in dozens of verticals and provide strategic business guidance through courses, live events, partnerships, and investments. Our core values are the backbone of our business and guide our hiring process: we are inspirational, accountable, transparent, disciplined, aligned, and results oriented. This company operates nationally and is growing by the day.

SUCCESS LOOKS LIKE

• Seamless collaboration between all departments (sales, operations, marketing, etc.), with optimized workflows and effective communication that drive higher team efficiency.
• Internal platforms fully optimized, resulting in increased automation, minimized manual work, and reduced errors in data management and reporting.
• Internal stakeholders express satisfaction with response times and the effectiveness of the solutions provided through the HubSpot ticketing system.
• Continuous improvement initiatives result in measurable gains in company operations, reflected in Business Operations departmental KPIs.

OBJECTIVES

• Serve as a conduit between all teams, assisting with data management, process improvements. report generation and app development.
• Deliver on all projects in a committed time frame with effective communication along the way.
• Actively participate in all software implementations with an acuity toward downstream impacts.
• Identify opportunities for streamlining workflows across various departments (e.g., lead management, contact/company data management).
• Collaborate cross-departmentally to strategize on process automation, improving workflows and efficiency.
• Maintain data integrity across all departments through regular data cleanup and property management tasks.
• Generate reports and reporting dashboards within the MS Power Platform, in line with direction from various leadership team members based on departmental needs.
• Assist handling internal requests for assistance.
• Assist with Strategic Projects, as needed from CV leadership and portfolio company management.

COMPETENCIES

• Ability to understand how teams within Cardone Ventures are connected to see how changes within one department can impact another
• Ability to implement process automations and understand how to fully leverage the platform to automate processes, leading to a reduction in manual tasks across the multiple departments
• Ability to ensure compliance in managing user permissions within HubSpot and Aloware
• Ability to work in HubSpot CRM and have a deep understanding of how to fully leverage the platform to automate processes
• Ability to conduct technology assessments autonomously and report on findings and next steps
• Ability to problem solve for inefficiencies within the organization by developing new/adapted tools, processes, and procedures

Education And Experience

• Bachelor's Degree in Business, Operations, Finance or related field AND 5+ years work experience in program management, process management, process improvement OR equivalent experience
• 6+ years experience in technical program management preferred

10X TOTAL REWARDS

• Medical, dental, and vision for FT positions and their dependents
• Vacation and sick time policy that increases based on tenure with the company
• Three work from home days per month (4/month during June-August)
• Employee Assistance Program through Guardian
• 401k with Company match (estimated to launch in Q1 2025)
• Pet Insurance through SPOT for your 10X pets
• Competitive parental leave policy: 100% paid - 8 weeks for primary caregiver, and 4 weeks for secondary caregiver + 1 month remote for both
• Employee wellness initiatives including a 100% paid for gym membership and access to discounts on local meal prep services
• Professional Development through reimbursements for courses/certifications outside of CV, and a 10X Mentorship Program
• Continued Education: we provide team members complete access to our range of educational resources valued at over $250,000 in areas such as Sales, Operations, People, Finance and Marketing
• Uncapped Commission Potential: all of our team members have the opportunity to sell our Products/Services (and are trained on how to do so). We have several examples of non-sales team members earning well over $20,000 in annual commission

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce Cardone Ventures recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.

If this position caught your eye, send us your resume For best consideration, include the job title and source where you found this position in the subject line of your email to careers Already a Cardone Ventures candidate? Please connect directly with your recruiter to discuss this opportunity.

Exciting Opportunity at Ellab - Join Our Team

We're seeking a Business Operations Manager to join our vibrant team and embark on an exciting journey with us.

As an industry frontrunner, Ellab is committed to providing cutting-edge benefits that make us stand out. Join us and enjoy:

Benefits

Time to Unwind:

• Kick off your journey with 2 weeks of vacation (3 weeks at your 5yr. & 4 weeks at your 10yr. anniversaries)
• Stay healthy with 2 weeks of sick time
• Celebrate with 10 Company Holidays
• Experience a rejuvenating 1-week winter shutdown

Financial Well-being:

• Invest in your future with a 401(k) match of $1 for $1 up to 4%

Health and Family First:

• Embrace worry-free living with
  fully paid family medical
  insurance
• Take care of your pearly whites, vision, and more with dental, vision, life, and disability insurance available
• 6 weeks of parental leave

Job Brief

The Business Operations Manager is responsible for ensuring that Ellab's commercial operations are streamlined to drive scalable and reproducible processes throughout the organization.

The position will primarily work during normal business hours of 8 AM to 5 PM, Monday through Friday in a hybrid work environment and may require occasional off-hours, weekend work, and travel.

Under the leadership of the Director of Business Operations, this role will be critical to managing business processes, inputs, and systems to drive wing to wing visibility to the business and in creating tracking metrics for both commercial and delivery performance.

Responsibilities

The Business Operations Manager is responsible for:

• Oversee customer billing coordinator team
• Monitor and analyze operational performance metrics to identify areas of improvement and recommend solutions
• Develop and execute strategies to increase operational efficiency and reduce costs
• Develop and implement budgets and cost-control measures
• Monitor and evaluate the performance of vendors and suppliers
• Drive business relevant inputs into service delivery systems to ensure effective reporting.
• Author, review, approve and execute procedures for the QMS.
• Work with Delivery leads and Sales leaders to create large customer proposals.
• Evaluate overall performance by gathering, analyzing and interpreting data and metrics.
• Design additional business tools to support the management of Delivery services
• Evaluate regularly the efficiency of business/quality procedures according to organizational objectives and apply improvements.
• Additional responsibilities may be assigned as the business grows and the company evolves

Requirements

• 10+ years of experience in a Business operations role; preferably in an ISO and/or FDA regulated industry
• Thorough knowledge of business processes and operations in a technical services company
• Experience with billing (using Microsoft Business Central and Microsoft Dynamics 365 Field Services Module, preferred)
• Experience with leading a team

Company
Qualcomm Technologies, Inc.

Job Area
Operations Group, Operations Group > Business Operations

General Summary
MCX is seeking a dynamic and strategic
Business Operations Manager
to lead and optimize core business processes across multiple business units within MCX. This role requires a strong foundation in supply demand planning process and project management, advanced data analytics, leading business decision cross-functional collaboration. The ideal candidate will drive operational excellence, influence strategic decisions, and lead initiatives that improve forecasting accuracy, supply chain efficiency, and business performance.

Key Responsibilities

• Lead Capacity Planning BU Execution
• Own and evolve the wafer start BU approval process based on forecast and foundry capacity to support customer demand, company's financial target and minimize E&O risk
• Understand key customer demand dynamic and chipset product roadmap across MCX (Mobile, Compute, XR, WMW) and TPE (Small Cell, Infrastructure) business unit
• Work closely with Sourcing, Supply Chain, and Finance from Business Operations perspective on capacity planning, wafer start, and oversight strategic sourcing planning, supplier agreement obligation
• Strategic Planning & Execution
• Partner with senior stakeholders in Sourcing, Supply Chain, Product Management, Finance, Sales Ops, IT, and Regional Sales to define and execute strategic initiatives that drive operational efficiency and business growth
• Data-Driven Decision Support
• Analyze large, complex datasets to identify trends, risks, and opportunities. Deliver actionable insights through scenario modeling, KPI dashboards, and executive-level reporting
• Process Optimization & Innovation
• Identify and implement process and tools improvements across forecasting and supply planning. Champion automation and tool enhancements to improve accuracy and reduce latency
• Team Leadership & Stakeholder Engagement
• Foster collaborative discussion across different function team to ensure timely communication of priorities, risks, and results

Minimum Qualifications

• Bachelor's degree in Business Administration, Engineering, Finance, Marketing, or related field and 7+ years of business operations or related experience.

OR

Associate's degree in Business Administration, Engineering, Finance, Marketing, or related field and 9+ years of business operations or related experience.

Preferred Qualifications

• Experience in strategic demand and supply planning
• Strong analytical and problem-solving skills with advanced Excel and Tableau proficiency
• Excellent communication and presentation skills, with ability to influence at all levels
• Background in Sourcing, Finance, Business Operations, Supply Chain, or Manufacturing
• Collaborative mindset with strong organizational and planning capabilities
• Proven track record of leading cross-functional initiatives and delivering measurable impact

Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability- or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

To all Staffing and Recruiting Agencies
: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

Pay Range And Other Compensation & Benefits
$122, $183,600.00

The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer – and you can review more details about our US benefits at this link.

If you would like more information about this role, please contact Qualcomm Careers.

About Us

LocalEyes is an Emmy-winning corporate video production company serving some of the world's leading brands in tech, healthcare, finance, education, and CPG. We're scaling rapidly toward $10M+ revenue and building a platform that sets the gold standard for client experience and operational excellence.

About the Role

We are hiring a Business Operations Manager to protect cashflow, accelerate project revenue, and enhance client success. This is a hybrid role at the intersection of finance operations, client experience, and business protection. You'll be the steady operator ensuring invoices get collected, projects move on time, clients feel cared for, vendors are vetted, and compliance never slips.

You will work closely with our leadership, producers, and finance team to make sure the business runs smoothly, profitably, and with the kind of client experience that drives referrals and repeat business.

Responsibilities

Finance & Cashflow

• Own AR/AP: track invoices, send reminders, follow up with clients, and make payment calls when necessary.
• Enforce "no kickoff before deposit" and milestone-based billing.
• Deliver weekly AR aging and cashflow reports to leadership.

Client Success Execution

• Coordinate review requests (Google, Clutch, UpCity) and track responses.
• Execute client gifts, thank-you packages, and "surprise & delight" touches based on producer input.
• Support upsell/referral campaigns by handling logistics and follow-ups.
• Track NPS and client feedback; flag risks proactively.

Revenue Realization Acceleration

• Track each project's invoice schedule vs. milestones.
• Push teams to deliver assets on time so invoices can be issued and collected sooner.
• Flag client approval bottlenecks and escalate as needed.

Vendor Partner Management

• Maintain a database of freelance crews, editors, and partner agencies.
• Collect W-9s, insurance certificates, and contracts before engagement.
• Track vendor performance and availability for future projects.
• Step in when producers need vetted resources quickly.

Compliance and Risk Reduction

• Track and renew insurance policies.
• Ensure contracts include proper indemnity, NDA, and IP protections.
• Monitor expiration dates and ensure no compliance gaps.

Misc Admin

• Handle check deposits, insurance renewals, vendor payments, and contract filing.
• Prepare weekly finance and operations snapshots for leadership.
• Maintain SOPs for AR, project kickoff, and client success workflows.

What Success Looks Like

• 90%+ of invoices collected within 30 days; no projects start without deposits.
• Client reviews and referrals increase steadily each quarter.
• Projects hit milestones on time, and revenue isn't stuck in WIP.
• Producers spend more time selling and delivering, less on admin.
• Vendor relationships are smooth, compliant, and cost-effective.
• No insurance or contract lapses; risk is proactively managed.
• Leadership freed from low-value admin, focusing on growth and strategy.

What We're Looking For

• Strong organizational and detail orientation; you never let things slip.
• Confident, professional communication — able to chase payments firmly but respectfully.
• Experience in AR/AP, finance admin, operations, or client success.
• Comfort with contracts, insurance, and vendor compliance (experience in agency or production a plus).
• Proactive, solutions-oriented executor — you see what needs to be done and make it happen.
• Thrives in a scaling environment; comfortable building processes as we grow.

Compensation & Benefits

• Salary: $5K–$6 K DOE (full-time).
• Remote-first role with flexible hours.
• Work directly with leadership in a fast-growing creative agency.
• Growth opportunity to expand into broader operations leadership as company scales

About Eyexora

Eyexora is a global ophthalmology company pioneering a hub-and-spoke model to accelerate innovation in eye care. By centralizing scientific, clinical, regulatory, and commercial expertise, Eyexora advances a diversified pipeline of therapies and devices through focused subsidiaries, to reduce risk, improve efficiency, and scale impact. Founded by leaders with decades of ophthalmology experience and a track record of more than 30 successful company and product launches, Eyexora partners with clinician-scientists and research institutes worldwide to bring transformative eye care solutions to patients faster and smarter. For more information, visit

Eyexora is seeking a seasonal, highly motivated individual to join the team as Business Operations Manager. This role will be responsible for managing day-to-day smooth business operations and providing comprehensive support to the CEO and other executives as the Company grows. This dynamic position requires the ability to anticipate needs, think critically, and offer solutions to problems with a high level of professionalism and confidentiality. The ideal candidate will be experienced in handling a wide range of administrative and operational processes at a small and growing start-up company.

Key Responsibilities

• Provide administrative support to the CEO and the broader executive team which includes, but not limited to calendar management, expense reporting, travel arrangements and other administrative tasks.
• Provide on-site support and coordination of team meetings, company events, and other key stakeholder meetings as requested.
• Schedule quarterly Board of Directors and periodic Advisory Board meetings and act as a liaison with their assistants arranging travel logistics and dinners.
• Oversee, design, implement, and standardize business and administrative processes to improve efficiency, reduce costs, and increase productivity.
• Manage relationships with vendors and service providers to ensure reliable support for various business operations (facilities, IT, etc.)
• Assist with communication throughout the organization and with external stakeholders as needed.
• Help establish and maintain internal processes, templates, and communication channels that improve efficiency.
• Support the production, refinement, and completion of reports, meeting minutes, and documentation.
• Coordinate travel arrangements and assist with completion of expense and mileage reports.
• Support special projects as needed.
• Perform other duties as assigned.

Qualifications & Experience

• 7+ years of direct administrative experience and executive support experience including supporting C-level executives
• Bachelor's degree preferred
• Biotech or pharma experience preferred
• Experience in a small start-up environment a plus
• Expert proficiency with Microsoft Office
• Highly flexible team player with the ability to prioritize and work independently with limited supervision
• Ability to design and edit presentations and materials
• Effective communication skills, both written and verbal, with the ability to present data clearly to cross-functional teams.
• Strong organizational and time management skills
• Meticulous attention to detail
• Ability to handle confidential information and exercise good judgment

Job Type: Full-time

Pay: $100, $150,000.00 per year

Work Location: Hybrid remote in New York NY 10001, USA

Details

• Department: Hospice Patient Care
• Schedule: Full Time, Day Shifts
• Facility: Ascension Alexian Brothers
• Location: Elk Grove Village, IL
• Salary: $91, $123,491.55 per year

Benefits
Paid time off (PTO)

Various health insurance options & wellness plans

Retirement benefits including employer match plans

Long-term & short-term disability

Employee assistance programs (EAP)

Parental leave & adoption assistance

Tuition reimbursement

Ways to give back to your community

Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.
Responsibilities
Manage the daily operations of a department(s).

• Develop specific departmental goals, standards and objectives which directly support the strategic plan and vision of the organization.
• Manage all activities related to staffing, including hiring, orienting, evaluating, disciplinary actions and continuing education initiatives.
• Monitor departmental budgets, regulatory compliance, departmental contracts, and vendor relations.
• Support special projects and business analyses as requested.
• Contribute to short and long term organizational planning and strategy as a member of the management team.

Requirements
Education:

• High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required.
• 3 years of leadership or management experience preferred.

Additional Preferences

No additional preferences.

Why Join Our Team

Ascension Illinois delivers compassionate, personalized care throughout Chicago and its surrounding suburbs. As one of the largest health systems in Illinois with 15 hospitals and more than 230 sites of care, you will find an environment that allows you to thrive and create a career path you love. Join a diverse team of more than 17,000 associates and more than 600 providers who are dedicated to providing compassionate, personalized care to all.

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

Equal Employment Opportunity Employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

Pay Non-Discrimination Notice

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E-Verify

About the Company

A growing organization is seeking a Business Operations Manager to oversee daily financial and operational processes. This role will support leadership in ensuring accurate, timely, and compliant reporting, while also driving efficiency across business systems and workflows.

About the Role

This role will support leadership in ensuring accurate, timely, and compliant reporting, while also driving efficiency across business systems and workflows.

Responsibilities

• Oversee accounts payable and receivable processes, including vendor and customer setup, invoicing, collections, and payment processing.
• Manage expense reporting, reimbursements, and compliance with company policies.
• Prepare journal entries, reconciliations, and monthly financial close activities.
• Support budget development, monitoring, and reporting, providing guidance to internal stakeholders.
• Serve as administrator of business and expense management systems, ensuring processes align with operational goals.
• Train and onboard staff on financial systems, policies, and procedures.
• Assist with annual audits, special projects, and organizational events as needed.
• Continuously review and improve operational workflows and reporting processes.

Qualifications

• Bachelor's degree in accounting, finance, or a related field.
• Minimum of 4 years' experience in financial operations, accounting, or business administration.
• Hands-on experience with AP/AR, reconciliations, and journal entries.
• Proficiency with accounting and expense management software; advanced Excel skills required.
• Strong attention to detail, analytical problem-solving skills, and the ability to work independently.
• Excellent communication and interpersonal skills, with the ability to collaborate across teams.
• CPA or related certification preferred but not required.

Required Skills

• High integrity, professionalism, and accountability.
• Service-oriented mindset with strong organizational and time management skills.
• Ability to handle sensitive information with confidentiality.
• Flexible and adaptable in a fast-paced environment with shifting priorities.

Pay range and compensation package

A competitive salary and benefits package will be offered, commensurate with experience.

Equal Opportunity Statement

We are committed to diversity and inclusivity.

About Us

Ponte Firm is an industry-leading boutique talent management firm headquartered in Austin, TX. We specialize in managing social-focused talent, connecting their audiences with top brands to create impactful content and drive sales. With a roster of over 100 talent spanning 40+ million followers, Ponte Firm excels at multi-platform storytelling.

This role is based in Austin, TX. We operate on a hybrid schedule: Mondays and Fridays remote. In-office Tuesday through Thursday with additional half-day offs Fridays throughout the year.

About Role

We're looking for a highly organized, proactive, and strategic Business Operations Manager to support and scale the backbone of Ponte Firm. This role will be critical in ensuring the business runs smoothly—owning core functions like finance, HR, legal coordination, systems management, project tracking, and special initiatives.

This is a key role for someone who thrives in a fast-paced, founder-led environment, is energized by solving problems, and wants to grow with a creative, high-performing team.

Key Responsibilities

Finance & Admin

• Oversee accounts payable and accounts receivable, in partnership with external bookkeepers or finance partners

• Maintain budget oversight, support monthly reporting, and assist with projections and financial modeling

• Coordinate with the CEO on cash flow, profitability, and growth planning

Project & Cross-functional Management

• Lead or support execution of special projects, such as internal initiatives, operational upgrades, or client/talent launches

• Track cross-functional initiatives and ensure key stakeholders stay aligned and on deadline

• Serve as a true right hand to the CEO, helping prioritize and execute what's most important

Operations & Systems

• Own and manage (or equivalent) to organize workflows, projects, and team accountability

• Continuously improve internal tools and processes to drive efficiency across the business

• Coordinate legal documents, NDAs, and contract tracking (in partnership with external counsel as needed)

People & Hiring

• Support senior management on recruiting efforts: writing job descriptions, sourcing candidates, managing interview schedules

• Maintain and update employee onboarding processes, payroll systems, and benefits administration

• Serve as point of contact for internal HR questions and basic compliance

Agency Marketing Operations

• Manage and maintain the marketing calendar across email, social media, and web initiatives

• Ensure execution of the CEO and team visibility strategy (e.g. speaking engagements, press, podcasts, LinkedIn)

What We're Looking For

• 2+ years of experience in business operations, project management, or a similar role (bonus if in a startup, agency, or creative environment)

• Financial fluency—comfortable working with spreadsheets, budgets, and reporting tools

• Experience with tools like , QuickBooks, Gusto, Google Workspace, and Slack

• Excellent written and verbal communication skills

• Highly organized, resourceful, and able to manage multiple priorities without dropping balls

• Trustworthy, discrete, and able to work independently with minimal oversight

What You'll Get

At Ponte Firm, we prioritize the well-being of our team. As a growing company, we strive to offer meaningful perks and benefits, including:

• Opportunity to help shape a fast-growing company at a pivotal stage

• 401(k) Program

• Wellness Reimbursement Program (Gym, groceries, meditation, etc.)

• Additional vacation days and sabbatical opportunities for long-term employees

• Competitive vacation/PTO policy

• Competitive compensation package

• Company-subsidized healthcare plans (medical, dental, and vision)

• Quarterly companywide mental health days off

• Team-building events, dinners, offsites, and social gatherings.

• A thoughtful, motivated, fun-loving team that values balance and excellence

Please note: Ponte Firm does not cover relocation costs.