5,950 Order Management jobs in the United States
Supply Chain Specialist - Order Management
60018 Des Plaines, Illinois
Reyes Holdings
Posted 1 day ago
Job Viewed
Job Description
Position Responsibilities:
+ The Supply Chain Specialist manages system maintenance for item transitions, substitutions, and phase-outs, ensuring data integrity for restaurant participation and order proposals while collaborating with Distribution Centers and Supply Chain teams for seamless order processing
+ This role will manage item transitions, inventory depletion, and order processing to ensure smooth operations and accurate item planning
+ You will ensure accuracy and integrity of order proposal data, aligning restaurant participation with expectations
+ The Supply Chain Specialist acts as the point of contact for troubleshooting order processing errors and coordinating solutions
+ This role collaborates with distribution centers and supply chain partners to execute successful item maintenance and transitions
+ Additionally, you will analyze data and reports to identify opportunities and ensure compliance with packaging requirements for environmental ordinances
+ Other projects as assigned
Required Education and Experience:
+ Bachelor's Degree with 3 to 4 plus years of related experience or High School Diploma/General Education Diploma with 7 plus years of specific experience
Benefits
At the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees. This position offers a comprehensive benefits package that includes Medical, Dental, Vision coverage, Paid Time Off, Retirement Benefits, and complimentary Health Screenings.
Equal Opportunity Employee & Physical Demands
Reyes Holdings and its businesses are equal opportunity employers. Company policy prohibits discrimination and harassment against any applicant or employee based on race, color, religion, sex, pregnancy or pregnancy-related medical conditions, marital status, sexual orientation, gender identity or expression, age, national origin, citizenship, disability, genetic information, military or veteran status, or any other basis protected by applicable law. In addition, the Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Requests for accommodation should be directed to your point of contact in the Talent Acquisition or Human Resources departments.
Background Check and Drug Screening
Offers of employment are contingent upon successful completion of a background check and drug screening.
Pay Transparency
Our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Moreover, this role may have the opportunity to participate in a discretionary incentive program, subject to program rules.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, disability, or protected veteran status. Drug Free Workplace.
+ The Supply Chain Specialist manages system maintenance for item transitions, substitutions, and phase-outs, ensuring data integrity for restaurant participation and order proposals while collaborating with Distribution Centers and Supply Chain teams for seamless order processing
+ This role will manage item transitions, inventory depletion, and order processing to ensure smooth operations and accurate item planning
+ You will ensure accuracy and integrity of order proposal data, aligning restaurant participation with expectations
+ The Supply Chain Specialist acts as the point of contact for troubleshooting order processing errors and coordinating solutions
+ This role collaborates with distribution centers and supply chain partners to execute successful item maintenance and transitions
+ Additionally, you will analyze data and reports to identify opportunities and ensure compliance with packaging requirements for environmental ordinances
+ Other projects as assigned
Required Education and Experience:
+ Bachelor's Degree with 3 to 4 plus years of related experience or High School Diploma/General Education Diploma with 7 plus years of specific experience
Benefits
At the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees. This position offers a comprehensive benefits package that includes Medical, Dental, Vision coverage, Paid Time Off, Retirement Benefits, and complimentary Health Screenings.
Equal Opportunity Employee & Physical Demands
Reyes Holdings and its businesses are equal opportunity employers. Company policy prohibits discrimination and harassment against any applicant or employee based on race, color, religion, sex, pregnancy or pregnancy-related medical conditions, marital status, sexual orientation, gender identity or expression, age, national origin, citizenship, disability, genetic information, military or veteran status, or any other basis protected by applicable law. In addition, the Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Requests for accommodation should be directed to your point of contact in the Talent Acquisition or Human Resources departments.
Background Check and Drug Screening
Offers of employment are contingent upon successful completion of a background check and drug screening.
Pay Transparency
Our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Moreover, this role may have the opportunity to participate in a discretionary incentive program, subject to program rules.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, disability, or protected veteran status. Drug Free Workplace.
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0
Oracle EBS Functional - Order management /Supply chain
75215 Park Cities, Texas
eTeam
Posted 19 days ago
Job Viewed
Job Description
Responsibilities
- 7-15 years of Functional Experience with the following modules in Oracle EBS 12.1 - Order Management, Pricing, Inventory, Shipping, Transportation Management, ATP /GOP, AR experience will be a plus.
- 2-3 ERP implementation/conversion experience on Item master, customer master , Sales Order etc
- Basic understanding of Oracle Tables and able to write sql queries to extract data.
- Experience in designing interface to 3 PL and other third-party applications.
- Understanding of EDI and how orders are processed through other electronic means.
- Working with Business team to Understand requirements and document the same using Oracle AIM methodology.
- Solutioning experience to complex issues with Out of the box solutions will be preferred or why a standard solution was not chosen has to be understood.
- Working with Development team to coordinate the development and do functional testing.
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1
Oracle EBS Functional - Order management /Supply chain
75215 Park Cities, Texas
Abode Techzone LLC
Posted 19 days ago
Job Viewed
Job Description
Job Title: Oracle EBS Functional - Order management /Supply chain
Position Type: Contract
Location: Dallas, TX
Job Description :
Position Type: Contract
Location: Dallas, TX
Job Description :
- 7-15 years of Functional Experience with the following modules in Oracle EBS 12.1 - Order Management, Pricing, Inventory, Shipping, Transportation Management, ATP /GOP, AR experience will be a plus.
- 2-3 ERP implementation/conversion experience on Item master, customer master , Sales Order etc
- Basic understanding of Oracle Tables and able to write sql queries to extract data.
- Experience in designing interface to 3 PL and other third-party applications.
- Understanding of EDI and how orders are processed through other electronic means.
- Working with Business team to Understand requirements and document the same using Oracle AIM methodology.
- Solutioning experience to complex issues with Out of the box solutions will be preferred or why a standard solution was not chosen has to be understood.
- Working with Development team to coordinate the development and do functional testing.
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2
Order Management Supervisor
90079 Los Angeles, California
AVON
Posted 2 days ago
Job Viewed
Job Description
Order Management Supervisor Job Description
Job Title: Order Management Supervisor
Department: Order Management
Location: Onsite
Type: Full-Time, 40 hours per week
Reports To: Sales & Operation Manager
The Crème Shop, Inc.
We are expanding our Order Management team and seeking an experienced, detail-oriented, and proactive Order Management Supervisor to lead and oversee the daily operations of our Order Management Specialists. This role is vital to ensure accurate order processing, timely fulfillment, and seamless coordination across sales, logistics, finance, and warehouse teams within a fast-paced beauty wholesale environment.
Responsibilities
Qualifications:
Compensation: $70,000 - $85,000 per year, depending on experience
The Crème Shop is an Equal Opportunity Employer and value diversity at all levels of the organization. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by applicable law. We are committed to creating an inclusive environment for all employees and contractors.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Job Title: Order Management Supervisor
Department: Order Management
Location: Onsite
Type: Full-Time, 40 hours per week
Reports To: Sales & Operation Manager
The Crème Shop, Inc.
We are expanding our Order Management team and seeking an experienced, detail-oriented, and proactive Order Management Supervisor to lead and oversee the daily operations of our Order Management Specialists. This role is vital to ensure accurate order processing, timely fulfillment, and seamless coordination across sales, logistics, finance, and warehouse teams within a fast-paced beauty wholesale environment.
Responsibilities
- Lead, coach, and manage a team of Order Management Specialists to maintain accuracy and efficiency in order processing and data management.
- Oversee the full order lifecycle including EDI order downloads from SPS Commerce, order verification, ASN and invoice monitoring, and ERP system entries.
- Ensure all orders are processed accurately and on time, minimizing errors and preventing
- Act as the escalation point for resolving order discrepancies, ASN/invoice issues, and vendor compliance challenges.
- Collaborate cross-functionally with Sales, Logistics, Finance, and Warehouse teams to resolve fulfillment discrepancies and support operational goals.
- Prepare and present weekly and monthly order reports, including volume analysis and vendor
- Ensure compliance with company policies, vendor agreements, and regulatory
- Ability to confirm orders (pricing validation and shipping window extension if necessary).
- Issue credit/return
- Collaborate with sales team, logistics team, finance team, and warehouse team to investigate any discrepancies.
- Other duties as assigned per departmental
Qualifications:
- Bachelor's degree is required, preferably in Supply Chain Management or in other but seeking out a career in Operations
- 4-6+ years of experience in an order management, data entry, or sales support role within a wholesale or retail brand
- Solid knowledge of EDI transactions, SPS Commerce platform, and retailer
- Proficiency in ERP systems (SAP preferred) and advanced Excel skills (pivot tables, VLOOKUP, macros)
- Demonstrated leadership abilities with experience managing, motivating, and developing a team in a fast-paced environment.
- Excellent verbal and written communication
- Highly organized, detail-oriented, and able to manage multiple priorities
Compensation: $70,000 - $85,000 per year, depending on experience
The Crème Shop is an Equal Opportunity Employer and value diversity at all levels of the organization. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by applicable law. We are committed to creating an inclusive environment for all employees and contractors.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
View Now
3
Director, Order Management
90079 Riverside, California
Ghost
Posted 5 days ago
Job Viewed
Job Description
Company Overview
Ghost is a data-driven distribution platform for the best brands in the world. We partner with leading streetwear, apparel, footwear, beauty, and home goods brands to unlock new revenue for all types of inventory. Through transparency, data insights, and a network of vetted buyers, Ghost empowers sellers to diversify and optimize their inventory management. Backed by top VC firms (Cathay, USV, Equal, Eniac, L. Catterton), Ghost is one of LA's fastest-growing startups.
About the Role:
We're looking for a strategic and execution-focused leader to oversee the full post-purchase experience in our two-sided B2B marketplace. As Director of Order Management, you will be responsible for managing shipped revenue forecasting, order execution, freight coordination, payment processing, collections, and issue resolution. You will develop the systems and processes that support operational excellence while collaborating with internal and external partners to ensure accuracy, consistency, and customer satisfaction.
Key Responsibilities:
Post-Purchase Process Transformation
Post-Purchase Operations Management
Team Leadership and Management
Cross-Functional Collaboration
Qualifications
This role is based in Los Angeles with some travel to New York. The base salary for this position can range from $165,000 to $185,000 . The actual amounts may vary based on factors such as experience, knowledge, skills, and abilities related to the position.
Benefits we offer:
Ghost is an equal opportunity employer and values diversity in the workplace. We are committed to fostering an inclusive and innovative environment where all employees can thrive. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other protected characteristic under applicable laws.
Ghost is a data-driven distribution platform for the best brands in the world. We partner with leading streetwear, apparel, footwear, beauty, and home goods brands to unlock new revenue for all types of inventory. Through transparency, data insights, and a network of vetted buyers, Ghost empowers sellers to diversify and optimize their inventory management. Backed by top VC firms (Cathay, USV, Equal, Eniac, L. Catterton), Ghost is one of LA's fastest-growing startups.
About the Role:
We're looking for a strategic and execution-focused leader to oversee the full post-purchase experience in our two-sided B2B marketplace. As Director of Order Management, you will be responsible for managing shipped revenue forecasting, order execution, freight coordination, payment processing, collections, and issue resolution. You will develop the systems and processes that support operational excellence while collaborating with internal and external partners to ensure accuracy, consistency, and customer satisfaction.
Key Responsibilities:
Post-Purchase Process Transformation
- Closely evaluate the end-to-end post-purchase order process, identifying areas of improvement through software and automation (including AI) implementation, collaboration with Engineering, Product, and Design (EPD), and Standard Operating Procedures (SOP) development
- Migrate existing processes into a centralized software solution with the purpose of improving buyer and supplier experience and creating clear visibility for internal teams and leadership on order statuses and actions required across all parties
- Determine which parts of the post-purchase order process should be completed by a Business Process Outsourcing (BPO) partner and evaluate the most qualified companies
Post-Purchase Operations Management
- Oversee a team responsible for the following:
- Coordination of purchase order (PO) execution, ensuring accurate and timely processing
- Freight and logistics planning and scheduling, managing relationships with carriers and 3PLs and aligning on expectations and delivery timelines
- Executing the end-to-end payment and collection process in collaborating with finance, reducing delinquencies and supporting healthy cash flow
- Seamlessly handling order updates and change requests, ensuring clear communication and execution
- Post-purchase issue resolution workflows, implementing root-cause solutions and partnering cross-functionally to prevent recurrence
Team Leadership and Management
- Manage and mentor a team of Operations Associates and a Business Process Outsourcing (BPO) partner
- Establish a culture of accountability, operational rigor, and continuous improvement across internal and outsourced teams
- Design onboarding and training material to strengthen execution and support role clarity
- Set performance goals and conduct regular reviews to ensure alignment with company priorities
Cross-Functional Collaboration
- Work closely with the Buyer and Seller Sales teams to ensure post-purchase operations meet / exceed customer expectations
- Collaborate with EDP and Finance to resolve issues and improve processes
- Serve as the primary point of contact for post-purchase escalations, providing timely and effective resolutions
Qualifications
- Bachelor's degree in Supply Chain, Business, or related field; MBA preferred
- 10+ years of experience in post-purchase operations, order management, or supply chain, including 5+ years in a leadership role
- Deep experience managing complex workflows across enterprise systems (ERP, WMS, TMS) and customer support platforms like Zendesk or Intercom
- Proficiency in Microsoft Excel, Google Suite, and SQL; experience with data visualization tools (e.g., Metabase, Tableau, Power BI)
- Demonstrated ability to drive structured process improvements and scale operational programs
- Strong grasp of B2B marketplace dynamics, including buyer and seller expectations and lifecycle workflows
- Excellent problem-solving, judgment, and execution skills
- Effective communicator and cross-functional collaborator, with the ability to influence stakeholders at all levels
- Experience managing BPO partners and outsourced operations
This role is based in Los Angeles with some travel to New York. The base salary for this position can range from $165,000 to $185,000 . The actual amounts may vary based on factors such as experience, knowledge, skills, and abilities related to the position.
Benefits we offer:
- Medical, Vision, and Dental with some plans covered at 100%
- Competitive compensation and equity structure
- 401K
- Unlimited PTO
Ghost is an equal opportunity employer and values diversity in the workplace. We are committed to fostering an inclusive and innovative environment where all employees can thrive. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other protected characteristic under applicable laws.
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4
Manager, Order Management
02254 Waltham, Massachusetts
Imprivata
Posted 5 days ago
Job Viewed
Job Description
Description
Come join a winning team! Here at Imprivata, you'll see a dedicated group of professionals who care about improving healthcare. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our virtual team-building events.
While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.
We are seeking a Manager, Order Management to join our team for this hybrid opportunity working out of our Waltham, MA office.
Job Summary
The Manager, Order Management is responsible for leading and developing a team that supports the end-to-end order processing function for new sales, renewals, and upsells. This role ensures accurate and timely processing of sales orders and customer renewals while driving operational excellence through people leadership, process improvement, and cross-functional collaboration. The ideal candidate will have a proven track record of managing teams, identifying inefficiencies, leveraging automation and implementing scalable solutions to enhance performance, productivity and customer experience.
Duties and Responsibilities
Qualifications
This position offers a salary range of $144,100.00 to $155,100.00 (inclusive of variable compensation such as bonuses and incentives). In addition, more information about Imprivata's benefit offerings can be found here. This salary range represents the high and low end of Imprivata's salary range for this position. Actual salaries will vary and may be above or below the range based on various factors, such as a candidate's location, skills, experience, and qualifications.
At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!
Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#LI-Hybrid #LI-LI1
Come join a winning team! Here at Imprivata, you'll see a dedicated group of professionals who care about improving healthcare. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our virtual team-building events.
While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.
We are seeking a Manager, Order Management to join our team for this hybrid opportunity working out of our Waltham, MA office.
Job Summary
The Manager, Order Management is responsible for leading and developing a team that supports the end-to-end order processing function for new sales, renewals, and upsells. This role ensures accurate and timely processing of sales orders and customer renewals while driving operational excellence through people leadership, process improvement, and cross-functional collaboration. The ideal candidate will have a proven track record of managing teams, identifying inefficiencies, leveraging automation and implementing scalable solutions to enhance performance, productivity and customer experience.
Duties and Responsibilities
- Lead, manage and coach a team of individual contributors, fostering a culture of engagement, ownership and high performance.
- Drive daily task management, resource planning, and productivity oversight to ensure accuracy and timely order processing across all deal types.
- Conduct regular team check-ins, 1:1s, and performance reviews to ensure alignment, accountability, and professional development.
- Own the order-to-cash process, with a focus on compliance, policy alignment, and streamlined execution.
- Identify opportunities for operational improvement, standardization, and error reduction through root cause analysis and data insights.
- Design and implement process enhancements that reduce cycle time, increase order accuracy, and improve scalability.
- Proactively leverage automation tools and system capabilities (e.g., Salesforce, CPQ, ERP) to eliminate manual work, reduce friction, and boost team efficiency.
- Partner closely with Finance, Deal Operations and Renewals teams to streamline and optimize the renewal bookings process.
- Collaborate with Sales, Finance, Legal, Renewals and Deal Operations to resolve order issues, support complex deals, and maintain cross-functional alignment.
- Define, track, and report on operational KPIs such as processing time, backlog, exception rates, and performance.
- Own the documentation and continuous refinement of SOPs, training guides, and internal resources related to order management workflows.
- Promote a mindset of continuous improvement, agility, and operational excellence within the team and broader organization.
- Other duties as assigned and required.
Qualifications
- Bachelor's degree in Business Administration, Finance, or related field.
- 5+ years of experience in order management or revenue operations, including 2+ years of team management experience.
- Demonstrated ability to lead and develop teams, manage workload distribution, and maintain team engagement.
- Effective process orientation with a proven track record of identifying inefficiencies, implementing improvements and driving automation.
- Hands-on experience with CRM/CPQ systems (e.g., Salesforce, Zuora, NetSuite).
- Deep knowledge of sales and renewal lifecycle processes.
- Solid analytical, organizational and problem-solving skills with a data driven mindset.
- Excellent interpersonal and communication skills, with the ability to influence across levels and functions
- Experience leading change initiatives in a high-growth or dynamic environment preferred.
This position offers a salary range of $144,100.00 to $155,100.00 (inclusive of variable compensation such as bonuses and incentives). In addition, more information about Imprivata's benefit offerings can be found here. This salary range represents the high and low end of Imprivata's salary range for this position. Actual salaries will vary and may be above or below the range based on various factors, such as a candidate's location, skills, experience, and qualifications.
At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!
Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#LI-Hybrid #LI-LI1
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5
Order Management Supervisor
90009 Riverside, California
Avon Products, Inc.
Posted 5 days ago
Job Viewed
Job Description
Order Management Supervisor Job Description
Job Title: Order Management Supervisor
Department: Order Management
Location: Onsite
Type: Full-Time, 40 hours per week
Reports To: Sales & Operation Manager
The Crème Shop, Inc.
We are expanding our Order Management team and seeking an experienced, detail-oriented, and proactive Order Management Supervisor to lead and oversee the daily operations of our Order Management Specialists. This role is vital to ensure accurate order processing, timely fulfillment, and seamless coordination across sales, logistics, finance, and warehouse teams within a fast-paced beauty wholesale environment.
Responsibilities
* Lead, coach, and manage a team of Order Management Specialists to maintain accuracy and efficiency in order processing and data management.
* Oversee the full order lifecycle including EDI order downloads from SPS Commerce, order verification, ASN and invoice monitoring, and ERP system entries.
* Ensure all orders are processed accurately and on time, minimizing errors and preventing
* Act as the escalation point for resolving order discrepancies, ASN/invoice issues, and vendor compliance challenges.
* Collaborate cross-functionally with Sales, Logistics, Finance, and Warehouse teams to resolve fulfillment discrepancies and support operational goals.
* Prepare and present weekly and monthly order reports, including volume analysis and vendor
* Ensure compliance with company policies, vendor agreements, and regulatory
* Ability to confirm orders (pricing validation and shipping window extension if necessary).
* Issue credit/return
* Collaborate with sales team, logistics team, finance team, and warehouse team to investigate any discrepancies.
* Other duties as assigned per departmental
Qualifications:
* Bachelor's degree is required, preferably in Supply Chain Management or in other but seeking out a career in Operations
* 4-6+ years of experience in an order management, data entry, or sales support role within a wholesale or retail brand
* Solid knowledge of EDI transactions, SPS Commerce platform, and retailer
* Proficiency in ERP systems (SAP preferred) and advanced Excel skills (pivot tables, VLOOKUP, macros)
* Demonstrated leadership abilities with experience managing, motivating, and developing a team in a fast-paced environment.
* Excellent verbal and written communication
* Highly organized, detail-oriented, and able to manage multiple priorities
Compensation: $70,000 - $85,000 per year, depending on experience
The Crème Shop is an Equal Opportunity Employer and value diversity at all levels of the organization. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by applicable law. We are committed to creating an inclusive environment for all employees and contractors.
Job Title: Order Management Supervisor
Department: Order Management
Location: Onsite
Type: Full-Time, 40 hours per week
Reports To: Sales & Operation Manager
The Crème Shop, Inc.
We are expanding our Order Management team and seeking an experienced, detail-oriented, and proactive Order Management Supervisor to lead and oversee the daily operations of our Order Management Specialists. This role is vital to ensure accurate order processing, timely fulfillment, and seamless coordination across sales, logistics, finance, and warehouse teams within a fast-paced beauty wholesale environment.
Responsibilities
* Lead, coach, and manage a team of Order Management Specialists to maintain accuracy and efficiency in order processing and data management.
* Oversee the full order lifecycle including EDI order downloads from SPS Commerce, order verification, ASN and invoice monitoring, and ERP system entries.
* Ensure all orders are processed accurately and on time, minimizing errors and preventing
* Act as the escalation point for resolving order discrepancies, ASN/invoice issues, and vendor compliance challenges.
* Collaborate cross-functionally with Sales, Logistics, Finance, and Warehouse teams to resolve fulfillment discrepancies and support operational goals.
* Prepare and present weekly and monthly order reports, including volume analysis and vendor
* Ensure compliance with company policies, vendor agreements, and regulatory
* Ability to confirm orders (pricing validation and shipping window extension if necessary).
* Issue credit/return
* Collaborate with sales team, logistics team, finance team, and warehouse team to investigate any discrepancies.
* Other duties as assigned per departmental
Qualifications:
* Bachelor's degree is required, preferably in Supply Chain Management or in other but seeking out a career in Operations
* 4-6+ years of experience in an order management, data entry, or sales support role within a wholesale or retail brand
* Solid knowledge of EDI transactions, SPS Commerce platform, and retailer
* Proficiency in ERP systems (SAP preferred) and advanced Excel skills (pivot tables, VLOOKUP, macros)
* Demonstrated leadership abilities with experience managing, motivating, and developing a team in a fast-paced environment.
* Excellent verbal and written communication
* Highly organized, detail-oriented, and able to manage multiple priorities
Compensation: $70,000 - $85,000 per year, depending on experience
The Crème Shop is an Equal Opportunity Employer and value diversity at all levels of the organization. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by applicable law. We are committed to creating an inclusive environment for all employees and contractors.
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6
Coordinator Order Management
92606 Woodbridge, California
Fung Group
Posted 5 days ago
Job Viewed
Job Description
Are you a movement maker? Are you seeking new and exciting career opportunities?
Here is what you need to know about the job:
Summary: This LSG position reports primarily to Order Management Supervisor - ECommerce, True Innovations and is a position located in Irvine, CA.
This role is highly cross-functional, engaging with retailers, logistics (internal and external), sales, planning and data analytics teams. The successful candidate will have experience with Ecommerce order management and possess strong analytical skills and exceptional organizational skills with an attention to delivering detailed and timely output.
Essential Duties and Responsibilities
Core tasks: Order processing, Inventory Allocation, Inventory Feeds to Retailers & Marketplaces, acknowledging orders in customer portals, create summaries, out of stock cancellations, moving stock, adding manual orders, creating reports, cancellations, respond to OM related inquiries regarding status and tracking numbers, monitors data for discrepancies, participate in team trainings and the Order Drop to 3PL warehouses, to achieve fulfillment within a 48 hour window, or as required by Retailers and Marketplaces.
Oversee daily monitoring of shipments status per retailer guidelines. Ensure timely and accurate replies to Retailers on order status requests.
Be the main OM contact person for certain customer accounts.
Manage and provide solutions and corrections for OM related issues or concerns and escalate critical problems accordingly.
Work seamlessly with the logistics team to maintain SOPs with each 3PL warehouse. Maintain reports to monitor warehouse performance, financial and operational, for inbound shipments, order fulfillment and storage.
Work closely with Inventory Planning team to manage the flow of goods to various warehouse locations and establish reports to adjust container flow based on available inventory, actual demand, and warehouse occupancy.
Record all disputes, additional costs, returns, and damages related to eCommerce Orders and work closely with the Customer Service and Logistics team to validate any chargebacks, refunds and any additional costs. Propose solutions to increase efficiency, accuracy and minimize fees and penalties in the process.
Provide support and coordination within the Ecommerce Operations and other duties as required. Overtime as necessary
Qualifications
* Advanced Excel strongly recommended (Pivot tables, VLOOKUPs)
* Microsoft Dynamics, D365
* Strong analytical and strategic thinking skills
* Ability to develop methodologies and execute analysis independently
* Ability to quickly adapt and execute feedback
* Must have 3-5 years relevant experience in order management, logistics and supply chain. eCommerce experience will be highly regarded.
* Team oriented, positive, excellent communicator with strong problem-solving attitude and a demonstrated ability to handle multiple projects concurrently in a fast-paced working environment, with multiple functions across multiple time zones.
If this sounds like you, Apply Now!
As an equal opportunity employer, we shall consider all applicants regardless of gender, age, religion, marital status, race, sexual orientation, disability, disease, pregnancy, or trade union and/or political affiliation, and disregard all factors deemed inappropriate by local law and the International Labor Organization's Declaration on Fundamental Principles and Rights at Work.
Here is what you need to know about the job:
Summary: This LSG position reports primarily to Order Management Supervisor - ECommerce, True Innovations and is a position located in Irvine, CA.
This role is highly cross-functional, engaging with retailers, logistics (internal and external), sales, planning and data analytics teams. The successful candidate will have experience with Ecommerce order management and possess strong analytical skills and exceptional organizational skills with an attention to delivering detailed and timely output.
Essential Duties and Responsibilities
Core tasks: Order processing, Inventory Allocation, Inventory Feeds to Retailers & Marketplaces, acknowledging orders in customer portals, create summaries, out of stock cancellations, moving stock, adding manual orders, creating reports, cancellations, respond to OM related inquiries regarding status and tracking numbers, monitors data for discrepancies, participate in team trainings and the Order Drop to 3PL warehouses, to achieve fulfillment within a 48 hour window, or as required by Retailers and Marketplaces.
Oversee daily monitoring of shipments status per retailer guidelines. Ensure timely and accurate replies to Retailers on order status requests.
Be the main OM contact person for certain customer accounts.
Manage and provide solutions and corrections for OM related issues or concerns and escalate critical problems accordingly.
Work seamlessly with the logistics team to maintain SOPs with each 3PL warehouse. Maintain reports to monitor warehouse performance, financial and operational, for inbound shipments, order fulfillment and storage.
Work closely with Inventory Planning team to manage the flow of goods to various warehouse locations and establish reports to adjust container flow based on available inventory, actual demand, and warehouse occupancy.
Record all disputes, additional costs, returns, and damages related to eCommerce Orders and work closely with the Customer Service and Logistics team to validate any chargebacks, refunds and any additional costs. Propose solutions to increase efficiency, accuracy and minimize fees and penalties in the process.
Provide support and coordination within the Ecommerce Operations and other duties as required. Overtime as necessary
Qualifications
* Advanced Excel strongly recommended (Pivot tables, VLOOKUPs)
* Microsoft Dynamics, D365
* Strong analytical and strategic thinking skills
* Ability to develop methodologies and execute analysis independently
* Ability to quickly adapt and execute feedback
* Must have 3-5 years relevant experience in order management, logistics and supply chain. eCommerce experience will be highly regarded.
* Team oriented, positive, excellent communicator with strong problem-solving attitude and a demonstrated ability to handle multiple projects concurrently in a fast-paced working environment, with multiple functions across multiple time zones.
If this sounds like you, Apply Now!
As an equal opportunity employer, we shall consider all applicants regardless of gender, age, religion, marital status, race, sexual orientation, disability, disease, pregnancy, or trade union and/or political affiliation, and disregard all factors deemed inappropriate by local law and the International Labor Organization's Declaration on Fundamental Principles and Rights at Work.
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