395 Conference jobs in the United States

Join to apply for the Meeting & Conference Manager - 1431387 role at Compass Group USA 1 day ago Be among the first 25 applicants Join to apply for the Meeting & Conference Manager - 1431387 role at Compass Group USA Community Manager is responsible for establishing a warm, welcoming, and professional atmosphere for all clients, executives, and staff members at all times. The individual in this role will be responsible for delivering the highest standards in service and consistently maintaining customer satisfaction, ensuring the space is optimized and running smoothly. Responsibilities Provide high-level internal and external customer support with a warm welcome and seamless. Collaborate with on-site team lead and associates to design and coordinate catering services, meeting setups, and special requests for meetings and events. Work closely with building management and hard services team to schedule preventative maintenance and general office repairs. The role will require to enter work orders and follow up with the facilities team. Culinary, menu planning and food service knowledge is an added value. Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants, and other points of interest. Ensure the cleanliness of all office space to include open work areas, conference rooms, lobby, and kitchen. Set up catering and breaking down a catering event. Communicate effectively with peers, displaying accuracy and attention to detail both in verbal and written communications. Maintain a strong awareness of business activity and communicate all updates with your team members. Communicate and interact effectively with all other departments. May serve as point of contact for external vendors/service providers. Catering set-up knowledge & ServSafe Certified preferred. Proactive, timely and clear communication to team and leadership, especially alerting team of changes and needs to support successful front desk and floor services functions. Effectively solve space or amenities related issues to ensure an elevated agency experience. Work with EMS or any other Space Management Tool. Observe floor operations, user behaviors and suggest strategic changes to continue enhancing the experience on the floor. Key Competencies A genuine sense of hospitality, with a commitment to delivering a memorable experience in all aspects of the role. The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment. Excellent listening and oral communication skills. Basic computer skills and knowledge of office technology/equipment. Punctual, dependable, and dedicated to achieving operational excellence, down to the smallest of details. Discreet, ethical, and committed to maintaining a high degree of confidentiality. A consistently professional approach, with a mindset to take ownership and responsibility within and outside one’s job domain. Two to three years’ experience in a client service / reception position within a hospitality or corporate environment. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Management and Manufacturing Industries Food and Beverage Services Referrals increase your chances of interviewing at Compass Group USA by 2x Get notified about new Conference Manager jobs in Washington, DC . District of Columbia, United States $80,000.00-$00,000.00 1 day ago Bethesda, MD 78,500.00- 85,000.00 6 days ago Washington DC-Baltimore Area 68,177.00- 122,777.00 2 days ago Event Content Program Manager , Production and Content, Accelerate Seller Events Herndon, VA 60,000.00- 65,000.00 2 weeks ago Bethesda, MD 68,000.00- 85,000.00 5 days ago Washington, DC 70,000.00- 125,000.00 6 days ago Washington DC-Baltimore Area 60,906.00- 82,000.00 1 day ago Washington, DC 60,000.00- 70,000.00 11 hours ago Senior Meeting and Special Event Manager Arlington, VA 80,000.00- 106,000.00 16 hours ago Largo, MD 71,897.00- 102,804.00 6 days ago Sr. Event Marketing Manager, Amazon Business Security & Event Safety Operations Manager Washington, DC 75,000.00- 80,000.00 1 month ago Washington, DC 87,400.00- 92,000.00 2 days ago Senior Event Marketing Manager, AWS Global Events District of Columbia, United States 25.00- 35.00 1 week ago Senior Event Marketing Manager, AWS Global Events Senior Event Marketing Manager, AWS Global Events Founding Federal Executive Assistant, Special Projects Division Creative Operations Manager - Event Design + Production Washington DC-Baltimore Area 90,000.00- 115,000.00 5 months ago Team Lead, Account Manager, Event Solutions We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

• Manage the end-to-end planning and execution of assigned events and conferences, ensuring all client requirements are met.
• Serve as the primary liaison between clients and internal departments (e.g., catering, AV, facilities, security) to ensure seamless coordination.
• Develop detailed event timelines, budgets, floor plans, and operational plans.
• Negotiate with vendors and suppliers (e.g., decorators, entertainment, transportation) to secure services and ensure cost-effectiveness.
• Conduct site visits with clients, offering expert advice on venue capabilities and event logistics.
• Oversee event setup, execution, and teardown, ensuring adherence to schedules and quality standards.
• Anticipate and proactively resolve potential issues or challenges during events.
• Manage event budgets, track expenses, and ensure financial reconciliation post-event.
• Conduct post-event evaluations, gathering feedback from clients and internal teams to identify areas for improvement.
• Maintain accurate and detailed records of all event-related information.
• Ensure compliance with all health, safety, and venue regulations.
• Stay current with industry trends, event technologies, and best practices.
• Contribute to sales and marketing efforts by showcasing venue capabilities and successful past events.

• Bachelor's degree in Hospitality Management, Event Management, Marketing, or a related field.
• 4-6 years of proven experience in event management, conference planning, or convention services, preferably in a large venue or hotel setting.
• Strong project management skills with the ability to manage multiple complex events simultaneously.
• Excellent client relations and customer service skills.
• Exceptional verbal and written communication, negotiation, and interpersonal abilities.
• Proficiency in event management software (e.g., Ungerboeck, Delphi) and Microsoft Office Suite.
• Strong problem-solving skills and the ability to remain calm and effective under pressure.
• Flexibility to work irregular hours, including evenings, weekends, and holidays, as required by event schedules.
• Knowledge of catering, AV, and logistical requirements for large-scale events.
• Attention to detail and strong organizational skills.

Job Summary: Our client, a leading event management company specializing in large-scale conferences and corporate events, is seeking an experienced Event & Conference Manager to join their dynamic team in Austin, Texas, US . This crucial role is responsible for the end-to-end planning, execution, and post-event analysis of various conferences, trade shows, and corporate gatherings. The Event & Conference Manager will oversee all logistical aspects, manage vendor relationships, and ensure a seamless and memorable experience for attendees and clients. This position requires exceptional organizational skills, a creative approach to event design, and strong leadership capabilities to manage complex projects and diverse teams.

Key Responsibilities:

• Develop comprehensive event plans, including timelines, budgets, and resource allocation.
• Manage vendor selection and negotiation, ensuring favorable terms and high-quality services (e.g., venues, catering, AV, transportation).
• Coordinate all logistical elements of events, including registration, accommodation, transportation, and on-site management.
• Oversee marketing and promotion efforts for events, collaborating with marketing teams to maximize attendance.
• Manage event budgets, track expenses, and ensure financial targets are met.
• Lead and supervise event staff and volunteers, ensuring smooth operations during events.
• Conduct post-event evaluations, analyze feedback, and generate reports to identify areas for improvement.
• Maintain strong client relationships, acting as the primary point of contact and ensuring client satisfaction.
• Ensure compliance with all health, safety, and accessibility regulations for events.
• Stay current with industry trends, event technology, and best practices to bring innovative ideas to future events.

Qualifications:

• Education: Bachelor's degree in Hospitality Management, Event Management, Marketing, or a related field. CMP (Certified Meeting Professional) certification is a plus.
• Experience: 5-7 years of experience in event and conference management, with a proven track record of successfully executing large-scale events.
• Skills: Excellent project management skills, strong negotiation and vendor management abilities, proficiency in event management software (e.g., Cvent, Eventbrite), exceptional organizational and communication skills.
• Attributes: Detail-oriented, creative, highly adaptable, strong problem-solving abilities, ability to work under pressure, customer-focused.

Why Join Our Client?
Our client offers a vibrant and inclusive work environment where innovation is encouraged and career growth is prioritized. You will have the opportunity to work on diverse and impactful events, contributing to significant experiences for businesses and communities. They are committed to fostering a culture of excellence and providing their employees with the resources and support needed to thrive. This position provides a unique chance to make a substantial impact on client success and the company's reputation in the competitive event industry. They believe in empowering their team members and fostering a collaborative atmosphere where every voice is heard and valued. If you are passionate about event management and eager to take on challenging responsibilities in a dynamic setting, we encourage you to apply.

• Manage the entire lifecycle of events, from initial inquiry and proposal development to post-event follow-up.
• Serve as the primary point of contact for clients, understanding their needs and translating them into successful event plans.
• Develop detailed event proposals, contracts, and banquet event orders (BEOs).
• Coordinate with internal departments (culinary, operations, AV, sales) to ensure all event aspects are aligned and executed flawlessly.
• Source, negotiate with, and manage external vendors (e.g., florists, decorators, entertainers).
• Prepare and manage event budgets, ensuring profitability and controlling costs.
• Oversee on-site event execution, including setup, guest flow, service delivery, and breakdown.
• Ensure compliance with all health, safety, and venue regulations.
• Proactively identify and resolve any issues or challenges that arise during event planning or execution.
• Conduct post-event evaluations to gather feedback and identify areas for improvement.
• Maintain comprehensive records of client preferences, event specifications, and vendor information.
• Contribute to sales efforts by showcasing venue capabilities and fostering client relationships.
• Stay current with industry trends, event technologies, and competitor offerings.

• Bachelor's degree in Hospitality Management, Event Management, Marketing, or a related field.
• Minimum of 5+ years of progressive experience in event management, conference services, or banquet operations, preferably within a hotel or large-scale venue.
• Proven ability to manage complex events with budgets ranging from small to large.
• Exceptional organizational, multitasking, and time management skills.
• Strong negotiation and vendor management abilities.
• Excellent verbal and written communication skills, with a professional demeanor.
• Proficiency in event management software (e.g., Delphi, Ungerboeck) and Microsoft Office Suite.
• Creative problem-solver with a strong attention to detail.
• Ability to work flexible hours, including evenings, weekends, and holidays, as dictated by event schedules.
• Leadership qualities and ability to supervise event staff.
• A passion for delivering outstanding customer service and memorable experiences.

• Manage the entire lifecycle of events and conferences, from initial client consultation to post-event evaluation.
• Develop detailed event proposals, budgets, timelines, and logistical plans.
• Collaborate closely with clients to understand their vision and requirements, ensuring their objectives are met.
• Coordinate with internal departments (catering, AV, sales, operations) to ensure all event details are meticulously planned and executed.
• Negotiate and manage contracts with external vendors, suppliers, and service providers.
• Oversee on-site event execution, including setup, breakdown, and troubleshooting during events.
• Manage event staffing, including scheduling and training of temporary personnel.
• Ensure all events comply with safety regulations, venue policies, and client expectations.
• Monitor event budgets, track expenses, and process invoices accurately.
• Conduct post-event evaluations, gather feedback, and prepare reports on event success and areas for improvement.
• Identify and implement innovative event technologies and trends.
• Build and maintain strong, positive relationships with clients to foster repeat business.
• Handle client inquiries and resolve any issues promptly and professionally.

• Bachelor's degree in Hospitality Management, Event Management, Marketing, or a related field.
• Minimum of 4 years of progressive experience in event planning and management, preferably in a hotel, convention center, or large-scale venue.
• Proven track record of successfully managing complex events and conferences.
• Strong understanding of event logistics, catering, audiovisual production, and vendor management.
• Excellent organizational, multitasking, and time management skills.
• Exceptional client relations, negotiation, and communication skills.
• Ability to work under pressure and manage multiple events simultaneously while maintaining high standards.
• Proficiency in event management software (e.g., Ungerboeck, Caterease) and Microsoft Office Suite.
• Creative problem-solver with a strong attention to detail.
• Flexibility to work irregular hours, including evenings, weekends, and holidays, as required by events.
• CMP (Certified Meeting Professional) designation is a plus.

It's an exciting time to be part of the Omni La Costa Resort & Spa team as the resort has recently completed a multi-million dollar renovation in the Spring of 2024. As a Conference Services Manager you will act as the liaison between the hotel and client while servicing groups through the planning process and on-site execution of the event or stay. You will play a pivotal role in bringing our clients' visions to life!

Negotiate with customer through the use of creative and attractive menu presentations and event proposals to achieve both maximum revenue/profit potential and fulfillment of contractual responsibilities.

Obtain all event-related information (to include, but not limited to meeting specifications, audio visual, rooming list, food and beverage requirements, forecasting food and beverage revenue at least 30 days in advance of program arrival.

Drive function space optimization/maximization, to ensure best utilization of space for guest experience and financial performance of resort.

Produce and distribute accurate and clear group resumes, banquet event orders and diagrams etc. to all operating departments in a timely manner.

Yield sleeping room block and function space.

Initiate/follow up on billing procedures, ensuring deposits and/or credit applications are received within acceptable time frames.

Conduct pre-convention meeting with customers and pertinent departments to confirm all relevant details are communicated.

Conduct any/all planning site inspections as required.

Establish and maintain rapport with customers, prior to, during and post conference, exceeding their expectations and encouraging repeat business.

Attend all necessary meetings within resort that affect/are affected by the Conference Services Department. (Daily standup, Resort standup, BEO, Resume Review as needed, Guest Room Pickup, etc)

Find solutions to the inevitable challenges that arise while the conference is on property and represent the resort in a professional manner.

Mentor and develop administrative staff and management staff for future growth as assigned.

This brief job profile is to give a general idea of the job and in no way states or implies that these are the only job duties to be performed by the associate in this position. Other duties will be assigned.

Act as a liaison between groups and hotel. Utilize hotel staff through the issuance of Banquet Event Orders and Resume to insure the group's successful stay.

Must have 2-3 years' experience as a Conference Services Manager at a similar sized and type of hotel or resort, with managing large groups, events, and conferences with size ranges of 2-750 guests in attendance

Expert in time management

Expert in front-facing customer service skills, such as patience and professionalism

Strong food and beverage knowledge as it relates to large scale events.

Expert in guiding customers with event setups and diagrams.

Strong knowledge and experience with events containing large outsourced exhibits, drayage and production companies

Ability to focus attention on guest needs while remaining calm and courteous at all times

Highly responsible & reliable

Excellent communication skills, both written and verbal

Strong interpersonal and problem-solving abilities

Strong ability to work independently, but ask for guidance when needed

Computer literate in Microsoft Window applications, Social Tables, FDC and Delphi

Seasoned experience

Team Player

Ability to work weekends and nights

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and sit. The employee frequently is required to walk; use hands to finger, handle, or feel; taste and smell, and talk or hear. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

Annual Salary Range: $75,000-$85,000

The pay scale provided is a range that Omni Hotels & Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidate's qualifications and/or experience

Omni Hotels & Resorts is an equal opportunity employer - vets/disability.

Meeting Planning

• Prepare draft budgets for meetings based on venue costs, event schedule, and historical performance
• Assist meeting committees with budgeting and planning by providing historical data and recommendations
• Compile and maintain a meeting preparation calendar for meeting committees and staff, showing tasks, responsibilities, and deadlines
• Meet deadlines on individual meeting planning timeline
• Initiate the bid process, send Request for Proposals and finalize contracts of all meeting contractors, including audiovisual, exhibition services, transportation, photography, and all off-site venues
• Prepare comprehensive post-meeting reports on hotel data, income, and expenses, and quantitative and qualitative lessons learned. Provide relevant data for Meeting Chair's report to the Board
• Respond to member requests for information on meetings, sponsorship, exhibits, partnering, and other membership activities
• Primary contact for meeting venues in planning and on-site management of meetings and education programs
• Work closely with volunteer planning committees and speakers
• Manage online proposal system
• Facilitate the use of the proposal system by the program selection committee
• Coordinate speaker communications
• Schedule sessions in contracted meeting space
• Track and communicate program and speaker changes

Promotion

• Assist meeting chairs in developing promotional plans by providing advice, historical data, and other research as necessary
• Facilitate creation and distribution of promotional meeting publications
• Arrange distribution and coordinate outreach to non-members
• Perform other activities as required.

Meeting Execution

• Coordinate vendor selection, communication, and contract oversight for AV, decorators, and other vendors
• Coordinate off-site venue selection, contract negotiation, and contract oversight
• Manage meetings and events on-site
• Plan menus, room sets, and audiovisual
• Work with the Industry Relations department to coordinate exhibits, partnering, and sponsorship programs
• Plan flow on-site, including registration, signage, breakouts, etc.
• Create comprehensive staging guides for each meeting and event
• Oversee on-site meeting operations, including coordination of meeting volunteers and staff responsibilities. Serve as liaison with hotel contacts to ensure a quality experience for all meeting attendees
• Work closely with Meeting Chair and Arrangements Chair to implement on-site and off-site logistics
• Identify ways to improve meeting delivery consistent with professional meeting best practices

Administrative

• Monitor meeting budgets and update meeting chair and executive management on significant budget variances.
• Assist meeting committees with budgeting and planning by providing historical data and advice upon request
• Direct Meeting Coordinator on:
  • Providing timely and accurate meeting status reports
  • Manage registrations for all meetings and events
  • Ensure the website is current and accurate for all meetings
• Follow and update meetings manual

Flik Hospitality Group Salary: $27/hr Other Forms of Compensation: What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn't merely a job but the start of a career where you can flourish. Job Summary Community Manager is responsible for establishing a warm, welcoming, and professional atmosphere for all clients, executives, and staff members at all times. The individual in this role will be responsible for delivering the highest standards in service and consistently maintaining customer satisfaction, ensuring the space is optimized and running smoothly. RESPONSIBLITIES: Provide high-level internal and external customer support with a warm welcome and seamless Collaborate with on-site team lead and associates to design and coordinate catering services, meeting setups, and special requests for meetings and events. Work closely with building management and hard services team to schedule preventative maintenance and general office repairs. The role will require to enter work orders and follow up with the facilities team. Culinary, menu planning and food service knowledge is an added value Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants, and other points of interest. Ensure the cleanliness of all office space to include open work areas, conference rooms, lobby, and kitchen. Set up catering and breaking down a catering event. Communicate effectively with peers, displaying accuracy and attention to detail both in verbal and written communications. Maintain a strong awareness of business activity and communicate all updates with your team members. Communicate and interact effectively with all other departments. May serve as point of contact for external vendors/service providers. Catering set-up knowledge & ServSafe Certified preferred. Proactive, timely and clear communication to team and leadership, especially alerting team of changes and needs to support successful front desk and floor services functions. Effectively solve space or amenities related issues to ensure an elevated agency experience. Work with EMS or any other Space Management Tool. Observe floor operations, user behaviors and suggest strategic changes to continue enhancing the experience on the floor. KEY COMPETENCIES: A genuine sense of hospitality, with a commitment to delivering a memorable experience in all aspects of the role. The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment. Excellent listening and oral communication skills. Basic computer skills and knowledge of office technology / equipment. Punctual, dependable, and dedicated to achieving operational excellence, down to the smallest of details. Discreet, ethical, and committed to maintaining a high degree of confidentiality. A consistently professional approach, with a mindset to take ownership and responsibility within and outside one's job domain. Two to three years' experience in a client service / reception position within a hospitality or corporate environment. Apply to Flik today! Flik is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace. Associates at Flik Hospitality are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. Req ID: 1431387 Flik Hospitality Group HILARIA KWAKUMEY ((req_classification #J-18808-Ljbffr

The La Jolla Beach & Tennis Club is currently seeking a highly skilled Conference Services Manager to join our team at our beautiful oceanfront property!

Be a part of the diverse team at La Jolla Beach & Tennis Club, Inc. Our landmark hotels and restaurants have become La Jolla institutions, which are founded on family values and community mindedness. La Jolla Beach & Tennis Club, Inc. offers excellent benefits and a great work environment for our employees.

What we offer:

• Free daily meal and salad bar
• Free parking
• Benefits including: Medical, Dental, Vision, 401K (based on employment status)
• Paid vacation, sick, and holiday time
• Dining discounts for employees (and up to 6 guests) at the Marine Room, The Shores Restaurant, and our Club Dining!
• Property retail shop and hotel discounts
• $500 referral bonus for referring new employees to The La Jolla Beach & Tennis Club

What we ask:

• Consistently provide professional, attentive, and genuinely friendly service
• Promote and follow LJBTC, Inc's Signature Service standards and requirements to ensure a lasting impression of exemplary service resulting in satisfied and loyal members and guests

Salary Exempt

Rate: Up to 75K annualized

A Conference Services Manager executes all aspects of the written sales agreement and corresponding arrangements between the hotel and customer during the meeting or event. Acts as liaison between the customer and the hotel by directing each department within the hotel as to their specific role in the on-site convention. Successful achievement of this goal will ultimately result in a major contribution to the re-booking of group business for future dates. Maximizes revenues through effective up-selling of products and services. Promotes services for future group business.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Provides direction and supervision to affected departments and team members during execution of meeting and/or event.
• Create and communicate event resumes and BEOs.
• Host weekly Resume, and BEO meetings to communicate event details including: BEO's, pre-con's, etc.
• Recommend and implement procedural changes and performs as team leader for all hotel department staff participating in the event delivery process.
• Directly serves on site group and catering customers in a proactive manner relative to logistics of group room block, food and beverage, public meeting space/exhibit hall, ancillary and vendor services, affiliates/exhibitors and related billing processes
• Work with clients in order to obtain all final booking details, i.e., food & beverage, room set-ups, audio visual requirements, complete rooming list and guest agenda during booking dates.
• Participate in negotiating meetings/functions, rooms, rates and all related requirements.
• Plan, upsell and detail the program with the client including verification and modification of space requirements, times, equipment, menus, dcor.
• Ensure maximization of room and meeting space, revenues and profits, while delivering a quality guest experience.
• Monitor client satisfaction scores in staff helpfulness, food quality and overall event while leading by influence to exceed brand benchmarks.
• Due to the cyclical nature of this role, team members may be required to work varying schedules to reflect the business needs of the hotel and to accommodate client's needs before and after events.
• Arrange and conduct a pre-convention meeting with all departments of the hotel, inviting the client, if necessary, to discuss all of the groups' arrangements and special requests as applicable.
• Analyzes customers' service and product needs and financial issues of in-house groups; recommends and acts upon appropriate resolution of customers' concerns while maintaining profitability
• Use computer systems (Word, Excel, etc., to prepare reports, correspondence and analysis relative to group activity
• Participates in internal and external training and industry events.
• Maintain account files once booking is confirmed by client with definite contracts and other pertinent information. Establish rapport with client as soon as definite account file is transferred from the Senior Account Executive to the CS Manager.
• Trace and follow up on contracts for deposits, rooming lists, convention detail and any other special instructions.
• Responsible for effectively communicating all hotel policies, procedures and charges in regard to services being provided to the client.
• Prepare a post-convention report that includes the final room pick up, any pertinent information regarding sleeping rooms, total food and beverage revenues, and notes to be used for future reference if and when the group would like to rebook.
• Any other duties or responsibilities that may be assigned by the Director of Catering and Conference Services, or the Director of Sales and Marketing

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor's degree (BA) from four?year college or university and one to two years of related Hotel Catering & Sales experience and/or training.

LANGUAGE SKILLS

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions in English from members, managers, clients, customers and the general public.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, state, city and federal taxes and percentages. Ability to apply concepts of basic mathematics.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

OTHER SKILLS and ABILITIES

Ability to work in an efficient and professional manner with limited supervision. Ability to use a networked PC effectively with a working knowledge of PowerPoint, Windows, Microsoft Word, Microsoft Access and Excel.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to talk; hear; stand; walk; sit; and use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to stoop, kneel, crouch or crawl.

The employee constantly lifts and/or move up to 10 pounds. Occasionally, the employee may lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORKING CONDITIONS

ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

INTERACTION

While performing the duties of this job, the employee will interact with hotel guests and vendors and interact daily with employees from most departments within the company. The employee will also have occasional interaction with members of the company's board of directors, as well as local, regional and national media representatives. The employee must have the ability to communicate and work effectively with these and other designated internal and external customers.

SCHEDULING

This company operates seven days a week, 24 hours a day. Shifts will generally be rotated unless you were hired for a specific shift, as much as possible to be fair to everyone. At times it may be necessary to move you from your accustomed shift if business or task assignments demand. In addition, it should be understood that business needs determine the number of hours that you work.

LJBTC INC. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.