171 Messaging jobs in the United States

• 20 Years of IT experience and at least 15 years of relevant experience
• Experience in Exchange permission management.
• Knowledge on migration tools. Exchange O365 site administration.
• Hands on Experience in User permissions, Compliance management, Journaling features.
• Knowledge on external user management.
• Knowledge on Active directory, User permission management, User licenses
• PowerShell experience with regards to O365. Basic understanding of SailPoint and in-depth knowledge of PowerShell Scripting to perform bulk operations.
• Updating the exchange version, security updates and patch updates as and when a new release is available.
• Updating the certificates for exchange servers.
• Coordinating with various technology groups during global outages.
• Coordinating with internal and external service providers i.e. to resolve problems using the facilities provided by them as per contract.
• Good understanding of Active Directory, room mailbox and configuration.
• Experience with working in Exchange Hybrid environment.
• Good soft skills.

At Fried Frank, we're a community of 800 lawyers and 500 business services professionals across New York, Washington, DC, London, Frankfurt, and Brussels. We advise leading corporations, investment funds, and financial institutions on high-stakes M&A, securities, regulatory matters, real estate, and litigation. Our culture is grounded in our core values - excellence, integrity and collaboration - and is designed to foster continuous learning, meaningful mentorship, and lasting professional growth. We are firmly committed to pro bono service and social justice, building on a proud legacy in civil rights. Our inclusive talent strategy is a core part of our broader talent management efforts and we remain steadfast in fostering a workplace where everyone has the opportunity to grow, thrive, and become their best professional and personal selves. Our business services professionals are integral to the firm's success, driving innovation, operational excellence and exceptional client service across all areas of the firm. We offer competitive compensation and a comprehensive benefits package, including comprehensive medical coverage, retirement plans and health and wellness initiatives designed to support your personal and professional wellbeing. We welcome passionate, driven individuals to join us, and be part of a team where you'll be supported, inspired and empowered to build an exceptional career.

Position Summary :

The Messaging Engineer will serve as the first escalation point for all Microsoft Outlook and email-related support requests passed from the Helpdesk and Deskside Support teams. This position is responsible for monitoring incoming tickets, responding to email system alerts, and performing daily health checks within the messaging environment. He/she will also be responsible for any project based work assigned to them.

The position will interface with users at all levels of the organization-including attorneys, paralegals, administrative professionals, and clerical staff-to troubleshoot and resolve messaging-related issues. Additional responsibilities will be assigned by the Manager of Email Technology as needed.

Duties & Responsibilities:

• Perform daily checks and maintenance of the email messaging environment.
• Manage support requests assigned to the Email Messaging team until they've come to an acceptable resolution and closure; escalating to the Senior Messaging Engineer as necessary.
• Monitor the email environment with tools such as ENOW, Solarwinds, and any email alerts that come in throughout the day and attend to and/or escalate as necessary.
• Document and update procedures for tasks that can be delegated to Helpdesk or Deskside Support.
• Serve as the primary escalation point for complex email-related issues beyond the scope of Deskside Support.
• Participate and be available in on-call rotation.
• Assist in the administration of the entire email infrastructure which include, but not limited to, Proofpoint, Mailgate, Exchange 2016 and Exchange Online.
• Assist in any after hour tasks necessary such as Windows Patching or project based work.
• Provide daily status updates to the Manager of Email Technology.

• Minimum 3 years of experience in Helpdesk or IT support, with a focus on Microsoft Outlook and email troubleshooting.
• Experience with current Outlook versions 2019 and 365.
• Experience with Exchange 2016
• Experience with Exchange Online administration is a plus.

• Proficient in Microsoft Outlook troubleshooting and support.
• Basic IT Helpdesk and ticketing system knowledge.
• Familiarity with Exchange mailbox administration.
• Highly organized and task-oriented.
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively across teams.

Tekfortune is a fast-growing consulting firm specialized in permanent, contract & project-based staffing services for world's leading organizations in a broad range of industries. In this quickly changing economic landscape, virtual recruiting and remote work are critical for the future of work. To support the active project demands and skills gaps, our staffing experts can help you find the best job for you.

Role :- Messaging Engineer

Location :- Portland, Oregon (Preferred Onsite Remote will also work)

Job Summary

MS Exchange and M365

1. Exchange , M365, Proof Point and Right Fax Administration:

Oversee the setup, configuration, and management of on-premises Exchange servers and/or Exchange Online within the M365 suite.

Manage the lifecycle of Exchange infrastructure, including backups, upgrades, patching, and migration tasks.

Administer user accounts, mailboxes, distribution groups, and permissions within Exchange and Microsoft 365.

2. Security and Compliance:

Implement and enforce security policies, including data loss prevention (DLP), email encryption, anti-phishing, and anti-malware measures.

Monitor and manage compliance with organizational and regulatory requirements within the M365 environment, including retention policies, legal holds, and eDiscovery.

Manage and audit multi-factor authentication (MFA), conditional access, and other identity/security measures in M365.

3. Collaboration and Productivity Tools:

Enable and maintain collaboration tools within M365 (Right Fax, Teams, Exchange) to improve employee productivity and communication.

Oversee integrations with other tools and services, ensuring smooth and reliable functionality.

4. Technical Leadership:

Serve as the primary technical expert on Exchange and M365, providing guidance and mentorship to IT team members.

Develop and enforce best practices and standard operating procedures for Microsoft 365 services.

Act as a project lead for deployments, upgrades, and migrations, including Exchange migrations and M365 service rollouts.

5. Support and Troubleshooting:

Provide tier 3 support for Exchange and M365-related incidents, ensuring prompt resolution and root cause analysis.

Maintain uptime and performance of services, addressing any performance or reliability issues.

Collaborate with Microsoft Support and other vendors for complex problem-solving and service escalations.

For more information and other jobs available please contact our recruitment team at To view all the jobs available in the USA and Asia please visit our website at

Join to apply for the Messaging Engineer role at Fried Frank 1 week ago Be among the first 25 applicants Join to apply for the Messaging Engineer role at Fried Frank At Fried Frank, we’re a community of 800 lawyers and 500 business services professionals across New York, Washington, DC, London, Frankfurt, and Brussels. We advise leading corporations, investment funds, and financial institutions on high-stakes M&A, securities, regulatory matters, real estate, and litigation. Our culture is grounded in our core values — excellence, integrity and collaboration — and is designed to foster continuous learning, meaningful mentorship, and lasting professional growth. We are firmly committed to pro bono service and social justice, building on a proud legacy in civil rights. Our inclusive talent strategy is a core part of our broader talent management efforts and we remain steadfast in fostering a workplace where everyone has the opportunity to grow, thrive, and become their best professional and personal selves. Our business services professionals are integral to the firm’s success, driving innovation, operational excellence and exceptional client service across all areas of the firm. We offer competitive compensation and a comprehensive benefits package, including comprehensive medical coverage, retirement plans and health and wellness initiatives designed to support your personal and professional wellbeing. We welcome passionate, driven individuals to join us, and be part of a team where you’ll be supported, inspired and empowered to build an exceptional career. Position Summary : The Messaging Engineer will serve as the first escalation point for all Microsoft Outlook and email-related support requests passed from the Helpdesk and Deskside Support teams. This position is responsible for monitoring incoming tickets, responding to email system alerts, and performing daily health checks within the messaging environment. He/she will also be responsible for any project based work assigned to them. The position will interface with users at all levels of the organization—including attorneys, paralegals, administrative professionals, and clerical staff—to troubleshoot and resolve messaging-related issues. Additional responsibilities will be assigned by the Manager of Email Technology as needed. Duties & Responsibilities: Perform daily checks and maintenance of the email messaging environment. Manage support requests assigned to the Email Messaging team until they’ve come to an acceptable resolution and closure; escalating to the Senior Messaging Engineer as necessary. Monitor the email environment with tools such as ENOW, Solarwinds, and any email alerts that come in throughout the day and attend to and/or escalate as necessary. Document and update procedures for tasks that can be delegated to Helpdesk or Deskside Support. Serve as the primary escalation point for complex email-related issues beyond the scope of Deskside Support. Participate and be available in on-call rotation. Assist in the administration of the entire email infrastructure which include, but not limited to, Proofpoint, Mailgate, Exchange 2016 and Exchange Online. Assist in any after hour tasks necessary such as Windows Patching or project based work. Provide daily status updates to the Manager of Email Technology. Qualifications: Minimum 3 years of experience in Helpdesk or IT support, with a focus on Microsoft Outlook and email troubleshooting. Experience with current Outlook versions 2019 and 365. Experience with Exchange 2016 Experience with Exchange Online administration is a plus. Education / Experience : Minimum AA degree in Computer Science or graduate of a technical school or comparable experience. Skills & Abilities : Proficient in Microsoft Outlook troubleshooting and support. Basic IT Helpdesk and ticketing system knowledge. Familiarity with Exchange mailbox administration. Highly organized and task-oriented. Strong written and verbal communication skills. Ability to work independently and collaboratively across teams. The actual salary offered will be based on a number of factors including but not limited to the qualifications of the applicant, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. New York Salary Range $110,000 — $30,000 USD Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries Law Practice Referrals increase your chances of interviewing at Fried Frank by 2x Get notified about new Messaging Engineer jobs in New York City Metropolitan Area . Entry Level Business Development Representative (SE) New York, NY 50,000.00- 55,000.00 2 months ago Purchase, NY 89,000.00- 149,000.00 1 week ago New York City Metropolitan Area 90,000.00- 140,000.00 2 days ago O365 Admin (Exchange Online) L3 Support Engineer | Onsite for Englewood Cliffs, New Jersey New York City Metropolitan Area 70,000.00- 85,000.00 3 weeks ago New York, NY 100,000.00- 150,000.00 1 month ago New York City Metropolitan Area 90,000.00- 105,000.00 4 weeks ago New York, NY 130,000.00- 170,000.00 1 month ago Systems Engineer – M365 Technology - to 155k + bonus New York, NY $1 0,000.00- 155,000.00 2 weeks ago New York, NY 70,000.00- 140,000.00 7 months ago New York, NY 77,000.00- 130,000.00 6 days ago New York City Metropolitan Area 3 weeks ago New York City Metropolitan Area 90,000.00- 105,000.00 4 weeks ago Manhattan, NY 80,000.00- 95,000.00 1 month ago New York City Metropolitan Area 4 weeks ago Cyber Security Systems Engineer - Remote Distinguished Engineer - Marketing and Messaging Senior Software Engineer, Communications Platform Edison, NJ 132,000.00- 174,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Sr. Messaging Specialist

Albuquerque, NM Join our Talent Network

Sr. Messaging Specialist

Albuquerque, NM

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!

At Cyberstar, we aim to analyze and boost human and business performance through the implementation of business process redesign and information technology (IT) modernization to include data analytics and cloud computing.

We offer an alternate solution to improving the quality and effectiveness of business operations. In an ever-changing economy, Cyberstar helps companies better read and understand their market data through the synchronization of process innovation, human dynamics, analysis, and the integration of data technology capabilities, to ensure functional optimization in their business.

TheSr. Messaging Specialistwill support current and future electronic mail (email), related applications and associated systems to ensure 24x7 access and support of email through appropriate architectures. This position requires rotating 24x7 on call support.

Duties and Responsibilities:

• Support the creation of new user accounts and delete old user accounts in accordance with customer procedures and policies using Googles CPanel and other Microsoft tools.

• Provide training for new users on accessing, sending and receiving email.

• Monitor accounts for data storage use and provide regular reports containing data storage that exceeds determined amounts.

• Respond to and resolve end-user email problems.

• Recommend email architectures and upgrades, including performing cost benefit analysis and project plan contributions.

• Install, document, define and support all email system activities related to the customer's email systems.

• Other duties as assigned.

Minimum Qualifications:

• Bachelor's Degree, MSP Exchange, MCSE or equivalent required

• 5+ years of technical experience with additional experience in supporting, managing and architecting enterprise email systems, mobile device management (i.e., MaaS 360) and working knowledge of Lotus Notes/Domino databases

• Experience with Googles CPanel and other Microsoft tools

• Background check

Knowledge, Skills, and Abilities:

• Strong organizational skills with demonstrated ability to handle multiple projects and details simultaneously.

• Must have working knowledge of Microsoft office software applications (MSWord, Excel, Access, PowerPoint), and Outlook.

• Ability to travel

• Expert levels of interpersonal skills sufficient to communicate effectively, convince, influence, advice, and respond to questions from leadership, including senior decision makers.

• Must have excellent written and oral communication skills.

How you'll grow

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.

We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.

Benefits

At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.

Learn more about what working at Chenega MIOS can mean for you.

Chenega MIOS's culture

Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.

Corporate citizenship

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.

Learn more about Chenega's impact on the world.

Chenega MIOS News-

Tips from your Talent Acquisition Team

We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:

Chenega MIOS web site -

Glassdoor -

LinkedIn -

Facebook -

#Cyberstar, LLC

Chenega Corporation is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on basis of disability. Affirmative Action plans are available for review by employees and job seekers by contacting our EEO/AA officer at ( . If you are having technical issues or need an accommodation, please e-mail us Every effort will be made to respond within 24 business hours.

( . Native preference under PL 93-638. Drug-free workplace.

We participate in the E-Verify Employment Verification Program ( .

Join our Talent Network

Chenega Corporation and family of companies is an EOE. Equal Opportunity Employer/Veterans/Disabled Native preference under PL 93-638. We participate in the E-Verify Employment Verification Program

Join to apply for the Sr. Messaging Specialist role at Chenega MIOS SBU 1 day ago Be among the first 25 applicants Join to apply for the Sr. Messaging Specialist role at Chenega MIOS SBU Sr. Messaging Specialist Albuquerque, NM Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! Sr. Messaging Specialist Albuquerque, NM Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! At Cyberstar, we aim to analyze and boost human and business performance through the implementation of business process redesign and information technology (IT) modernization to include data analytics and cloud computing. We offer an alternate solution to improving the quality and effectiveness of business operations. In an ever-changing economy, Cyberstar helps companies better read and understand their market data through the synchronization of process innovation, human dynamics, analysis, and the integration of data technology capabilities, to ensure functional optimization in their business. The Sr. Messaging Specialist will support current and future electronic mail (email), related applications and associated systems to ensure 24x7 access and support of email through appropriate architectures. This position requires rotating 24x7 on call support. Duties And Responsibilities Support the creation of new user accounts and delete old user accounts in accordance with customer procedures and policies using Googles CPanel and other Microsoft tools. Provide training for new users on accessing, sending and receiving email. Monitor accounts for data storage use and provide regular reports containing data storage that exceeds determined amounts. Respond to and resolve end-user email problems. Recommend email architectures and upgrades, including performing cost benefit analysis and project plan contributions. Install, document, define and support all email system activities related to the customer’s email systems. Other duties as assigned. Minimum Qualifications Bachelor’s Degree, MSP Exchange, MCSE or equivalent required 5+ years of technical experience with additional experience in supporting, managing and architecting enterprise email systems, mobile device management (i.e., MaaS 360) and working knowledge of Lotus Notes/Domino databases Experience with Googles CPanel and other Microsoft tools Background check Knowledge, Skills, And Abilities Strong organizational skills with demonstrated ability to handle multiple projects and details simultaneously. Must have working knowledge of Microsoft office software applications (MSWord, Excel, Access, PowerPoint), and Outlook. Ability to travel Expert levels of interpersonal skills sufficient to communicate effectively, convince, influence, advice, and respond to questions from leadership, including senior decision makers. Must have excellent written and oral communication skills. How you’ll grow At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. Benefits At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you. Chenega MIOS’s culture Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Chenega’s impact on the world. Chenega MIOS News- Tips from your Talent Acquisition Team We Want Job Seekers Exploring Opportunities At Chenega MIOS To Feel Prepared And Confident. To Help You With Your Research, We Suggest You Review The Following Links Chenega MIOS web site - Glassdoor - LinkedIn - Facebook - #Cyberstar, LLC Chenega Corporation is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on basis of disability. Affirmative Action plans are available for review by employees and job seekers by contacting our EEO/AA officer at ( . If you are having technical issues or need an accommodation, please e-mail us at Every effort will be made to respond within 24 business hours. Native preference under PL 93-638. Drug-free workplace. We participate in the E-Verify Employment Verification Program. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries Defense and Space Manufacturing Referrals increase your chances of interviewing at Chenega MIOS SBU by 2x Sign in to set job alerts for “Messaging Specialist” roles. Tier 3 Social Communication SE Educational Assistant- Floater Albuquerque, NM $61,900.00-$41,000.00 2 weeks ago Albuquerque, NM 61,900.00- 141,000.00 2 weeks ago Albuquerque, NM 61,900.00- 141,000.00 2 weeks ago Educational Assistant-SE Tier 3 2025-2026 Albuquerque, NM 120,000.00- 145,000.00 2 weeks ago Ground Systems Engineer/Cloud Architect (Top Secret) Caregiver/CNA - SE Heights / Albuquerque Albuquerque, NM 94,000.00- 108,000.00 10 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! At Cyberstar, we aim to analyze and boost human and business performance through the implementation of business process redesign and information technology (IT) modernization to include data analytics and cloud computing. We offer an alternate solution to improving the quality and effectiveness of business operations. In an ever-changing economy, Cyberstar helps companies better read and understand their market data through the synchronization of process innovation, human dynamics, analysis, and the integration of data technology capabilities, to ensure functional optimization in their business. The Sr. Messaging Specialist will support current and future electronic mail (email), related applications and associated systems to ensure 24x7 access and support of email through appropriate architectures. This position requires rotating 24x7 on call support. Duties and Responsibilities : Support the creation of new user accounts and delete old user accounts in accordance with customer procedures and policies using Googles CPanel and other Microsoft tools. Provide training for new users on accessing, sending and receiving email. Monitor accounts for data storage use and provide regular reports containing data storage that exceeds determined amounts. Respond to and resolve end-user email problems. Recommend email architectures and upgrades, including performing cost benefit analysis and project plan contributions. Install, document, define and support all email system activities related to the customer's email systems. Other duties as assigned. Minimum Qualifications : Bachelor's Degree, MSP Exchange, MCSE or equivalent required 5+ years of technical experience with additional experience in supporting, managing and architecting enterprise email systems, mobile device management (i.e., MaaS 360) and working knowledge of Lotus Notes / Domino databases Experience with Googles CPanel and other Microsoft tools Background check Knowledge, Skills, and Abilities : Strong organizational skills with demonstrated ability to handle multiple projects and details simultaneously. Must have working knowledge of Microsoft office software applications (MSWord, Excel, Access, PowerPoint), and Outlook. Ability to travel Expert levels of interpersonal skills sufficient to communicate effectively, convince, influence, advice, and respond to questions from leadership, including senior decision makers. Must have excellent written and oral communication skills. How you'll grow At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you. Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Chenega's impact on the world. Tips from your Talent Acquisition Team We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links : LinkedIn - https : / / / company / 1472684 / Chenega Corporation is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on basis of disability. Affirmative Action plans are available for review by employees and job seekers by contacting our EEO / AA officer at ( . If you are having technical issues or need an accommodation, please e-mail us at (emailprotected) . Every effort will be made to respond within 24 business hours. https : / / / poster . Native preference under PL 93-638. Drug-free workplace. We participate in the E-Verify Employment Verification Program . Create a job alert for this search #J-18808-Ljbffr

• Serve as subject matter expert for email client software such as Microsoft Office 365
• Professionally coordinate, collaborate with and assist Customer Support (Tier 1 and Tier 2) personnel with messaging related incidents
• Interface and coordinate with third-party software vendors as needed to achieve timely resolution of business impacting problems
• Provide recommendations on optimizing the performance of system environment, including security best practices, reconfiguration, maintenance and/or upgrades
• Train engineers and support specialist on operating and supporting messaging solutions
• Manage mail gateway systems
• Adapt communication content, message, and terminology based on audience expressing ideas in a succinct manner using plain language
• Monitor and analyze messaging to ensure 99.9% uptime
• Document system uptime and usage metrics
• Provide 24x7 On-Call support on a rotating basis

• 7+ years of experience with Messaging Engineering experience
• Must have strong Exchange experience
• Must have strong ProofPoint experience
• Must have strong Active Directory experience
• Must have M365 experience

• MDM experience
• Azure AD experience
• Bachelor's Degree, preferably in an IT related field
• Relevant certifications