6,795 Performance jobs in the United States

Senior Performance and Metrics Analyst

22095 Herndon, Virginia ManTech

Posted 8 days ago

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Job Description

**ManTech** seeks a motivated, career and customer-oriented **Senior Performance and Metrics Analyst** to join our team in the **DC, Maryland, and Virginia (DMV) area** .
In this role you will be responsible for analyzing complex business processes and planning, directing, or coordinating activities within electronic data processing, information systems, systems analysis, and computer programming domains. This individual will design, create, automate, and update metrics and dashboards in tools such as Power BI and Grafana to provide real-time data and visualizations regarding the health, safety, and resiliency of our clients information enterprise. A key responsibility for the Senior Level Performance and Metrics Analyst will be the design, development, and implementation of a centralized, one-stop dashboard using Power BI to offer comprehensive visibility into the performance, efficiency, and financial health of DHS's information enterprise. You will also leverage administration skills in JIRA and Confluence to facilitate performance tracking, reporting, and collaborative analysis within Agile project teams.
**Responsibilities include but are not limited to:**
+ Lead the design, development, and deployment of a comprehensive, one-stop performance dashboard solution utilizing Power BI to visualize key metrics, track progress against goals, and communicate performance insights to stakeholders.
+ Administer and optimize JIRA and Confluence environments to support performance data collection, reporting workflows, and collaborative analysis within Agile teams.
+ Conduct in-depth analysis of performance data to identify trends, anomalies, and root causes of performance issues, providing actionable insights and recommendations for improvement as well as data analysis and provide recommendations based on analysis, develop and brief metrics.
+ Align services and processes to ITIL4 and the NIST Cyber Security Framework.
+ Collaborate closely with cross-functional Agile teams and project stakeholders to understand performance requirements, establish measurement frameworks, ensure data accuracy and integrity, analyze and define business processes, develop cost/benefit analyses aligned with FinOps principles, document requirements, and create reports and dashboards to present actionable insights.
+ Provide project management support to ensure that all tasks are completed on time and within budget.
+ Research industry trends, emerging technologies, and best practices to identify opportunities for continuous improvement and innovation in the combined network, security, and cloud operations domain.
**Minimum Qualifications:**
+ Bachelor's Degree in Information Security, Computer Science, Business Management, Data Analytics or related field.
+ 8+ years of experience in project management, data analytics, and financial modeling.
+ Demonstrated understanding of Agile methodologies (e.g., Scrum, Kanban) and their application to performance management.
+ Proven expertise in administering JIRA and Confluence for workflow and data management.
+ Advanced proficiency in developing interactive dashboards and conducting complex data analysis using Power BI.
+ Understanding of ITIL4 principles.
+ Proficiency with Microsoft Office Suite, i.e., Word, Excel, PowerPoint, Teams, and SharePoint.
**Preferred Qualifications:**
+ FinOps Certification
+ PMO experience
+ Previous Network Operations Center (NOC) or IT Operations experience
+ One of the following certifications: Certified Business Analysis Professional (CBAP), Project Management Professional (PMP), Agile Certified Practitioner (PMI-ACP), Certified Data Management Pr5ofessional (CDMP), Six Sigma Certification, ITIL4
+ ServiceNow Certification
**Clearance Requirements:**
+ Must have a current/active Secret clearance with the ability to obtain and maintain a TS/SCI.
+ The ability to obtain and maintain a DHS EOD suitability is required prior to starting this position.
**Physical Requirements:**
+ Must be able to remain in a stationary position 50%
+ Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer
+ The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are a qualified individual with a disability and require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please email us at and provide your name and contact information.
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Business Performance and Metrics Senior Manager

30309 Midtown Atlanta, Georgia Truist

Posted 13 days ago

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Job Description

**The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.**
Need Help? ( you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility ( ?subject=Accommodation%20request)_
_(accommodation requests only; other inquiries won't receive a response)._
**Regular or Temporary:**
Regular
**Language Fluency:** English (Required)
**Work Shift:**
1st shift (United States of America)
**Please review the following job description:**
The purpose of this role is to design, develop, and execute strategies that to the development of sustainable solutions that advance Enterprise Technology (ET) operational performance. Serve as a key subject matter expert (SME) on organizational effectiveness analysis, data collection, and reporting strategies for the Enterprise Technology enterprise. Lead developing a reporting roadmap and validation reporting.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Define and maintain the strategy for the Enterprise Technology or divisional performance measurement, and related governance, to include collaborating with capability owners on the metric roadmap.
2. Define and guide the creation of business reporting and analytic solutions to Enterprise Technology business management use cases, including prioritization based on strategic business need.
3. Manage technical practitioners supporting ET performance reporting and business analytics efforts. Guide the team on the methods and tools to support business reporting, in accordance with Truist data management standards.
4. Identify and implement Continuous Improvements to create efficiencies in the running of the organization (including creation and maintenance of polices, standard operating procedures, and/or job aids, and process automation)
5. Establish and maintain relationships across all levels of leadership and partners
**QUALIFICATIONS**
**Required Qualifications:**
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree and eight years of related experience or an equivalent combination of education and experience to include general business management, consulting-type work, or other disciplines related to business management and/or technology.
2. In-depth and broad knowledge within own professional discipline, such as finance, project management, change management, strategy development, etc.
3. Ability to interpret internal and external business challenges, and apply best practices to improve products, processes, or services. Ability to lead projects of significant complexity and risk exposure. Ability to exercise judgment in solving technical, operational, and organizational challenges.
4. Experience managing a team, including identifying and recruiting talent, managing performance, and making decisions about resource allocation.
5. Executive level communication skills, including negotiation, persuasion and ability to influence others to adopt a new perspective and handle interpersonal issues with tact and diplomacy.
6. Knowledge of the appropriate application of data and analytics capabilities, such as visualization and data science tools.
**Preferred Qualifications:**
1. Experience in banking, insurance, or financial services a plus.
2. A bachelor's degree from an accredited 4-year degree-granting institution.
3. A master's degree (e.g., MBA) is a plus.
4. Professional certifications or licenses such as Project Management (PMP), Program Management, Agile, or Six Sigma are a plus.
5. Ability to manage multiple projects and priorities in a fast-paced environment.
6. Experience in driving large-scale IT strategy initiatives within enterprise environments.
7. Storyteller: Ability to craft narratives that simplify complex technical information and highlight the business value.
8. Strategic Thinker: Ability to think long-term, identifying opportunities to optimize IT strategy in alignment with business goals.
9. Collaborative Leader: Comfortable working in a team-oriented environment, with a strong emphasis on relationship-building and mentoring.
10. Results-Driven: Focused on delivering measurable business outcomes, with a keen eye on performance metrics and ROI.
**General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site ( Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
**_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._**
EEO is the Law ( Transparency Nondiscrimination Provision ( (
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Business Performance and Metrics Senior Manager

28230 Charlotte, North Carolina Truist

Posted 8 days ago

Job Viewed

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Job Description

**The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.**
Need Help? ( you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility ( ?subject=Accommodation%20request)_
_(accommodation requests only; other inquiries won't receive a response)._
**Regular or Temporary:**
Regular
**Language Fluency:** English (Required)
**Work Shift:**
1st shift (United States of America)
**Please review the following job description:**
The purpose of this role is to design, develop, and execute strategies that to the development of sustainable solutions that advance Enterprise Technology (ET) operational performance. Serve as a key subject matter expert (SME) on organizational effectiveness analysis, data collection, and reporting strategies for the Enterprise Technology enterprise. Lead developing a reporting roadmap and validation reporting.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Define and maintain the strategy for the Enterprise Technology or divisional performance measurement, and related governance, to include collaborating with capability owners on the metric roadmap.
2. Define and guide the creation of business reporting and analytic solutions to Enterprise Technology business management use cases, including prioritization based on strategic business need.
3. Manage technical practitioners supporting ET performance reporting and business analytics efforts. Guide the team on the methods and tools to support business reporting, in accordance with Truist data management standards.
4. Identify and implement Continuous Improvements to create efficiencies in the running of the organization (including creation and maintenance of polices, standard operating procedures, and/or job aids, and process automation)
5. Establish and maintain relationships across all levels of leadership and partners
**QUALIFICATIONS**
**Required Qualifications:**
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree and eight years of related experience or an equivalent combination of education and experience to include general business management, consulting-type work, or other disciplines related to business management and/or technology.
2. In-depth and broad knowledge within own professional discipline, such as finance, project management, change management, strategy development, etc.
3. Ability to interpret internal and external business challenges, and apply best practices to improve products, processes, or services. Ability to lead projects of significant complexity and risk exposure. Ability to exercise judgment in solving technical, operational, and organizational challenges.
4. Experience managing a team, including identifying and recruiting talent, managing performance, and making decisions about resource allocation.
5. Executive level communication skills, including negotiation, persuasion and ability to influence others to adopt a new perspective and handle interpersonal issues with tact and diplomacy.
6. Knowledge of the appropriate application of data and analytics capabilities, such as visualization and data science tools.
**Preferred Qualifications:**
1. Experience in banking, insurance, or financial services a plus.
2. A bachelor's degree from an accredited 4-year degree-granting institution.
3. A master's degree (e.g., MBA) is a plus.
4. Professional certifications or licenses such as Project Management (PMP), Program Management, Agile, or Six Sigma are a plus.
5. Ability to manage multiple projects and priorities in a fast-paced environment.
6. Experience in driving large-scale IT strategy initiatives within enterprise environments.
7. Storyteller: Ability to craft narratives that simplify complex technical information and highlight the business value.
8. Strategic Thinker: Ability to think long-term, identifying opportunities to optimize IT strategy in alignment with business goals.
9. Collaborative Leader: Comfortable working in a team-oriented environment, with a strong emphasis on relationship-building and mentoring.
10. Results-Driven: Focused on delivering measurable business outcomes, with a keen eye on performance metrics and ROI.
**General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site ( Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
**_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._**
EEO is the Law ( Transparency Nondiscrimination Provision ( (
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Performance Improvement Lead

30383 Atlanta, Georgia Piedmont Healthcare

Posted 1 day ago

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Job Description

Description:
RESPONSIBLE FOR:
The Performance Improvement Lead is responsible for facilitating/leading performance improvement initiatives, supporting Piedmonts quality and safety strategic priorities, such as Leapfrog Hospital Safety grades, Clinical Governance Councils, Zero Harm efforts, or any other improvement priorities, as they arise. The Lead evaluates the current state of a process, using quantitative and qualitative tools, and collaborates with clinical leaders, senior administrators, and frontline staff, from multiple disciplines, to implement and monitor improvement interventions. The Performance Improvement Lead is responsible for timely execution and attaining performance targets, and should be prepared to provide project status updates to key stakeholders and leaders as requested. Must be goal-oriented, data-driven, and demonstrate critical thinking skills

Qualifications:
MINIMUM EDUCATION REQUIRED:
Bachelor's degree in Engineering, Nursing, Healthcare/Business Administration or a closely related field is required.

MINIMUM EXPERIENCE REQUIRED:
One (1) year of work experience in clinical healthcare operations, performance/process improvement, project management and analysis or a closely related field is required.

MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:
If candidate is an RN, a current license in the State of Georgia as a Registered Nurse or NLC/eNLC Multistate License.

ADDITIONAL QUALIFICATIONS:
Master's degree in a healthcare related field preferred.
Previous experience in quality/process improvement preferred.
Certification in Lean, Six Sigma or CPHQ preferred.

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PERFORMANCE IMPROVEMENT ANALYS

37544 Memphis, Tennessee UHS

Posted 1 day ago

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Job Description

Responsibilities

Compass Intervention Center has been providing psychiatric services in Memphis, Tennessee for 29-years. Compass Intervention Center is a 108-bed, free-standing facility that treats children and teens, ages 12 to 17 for Residential and Acute patients; ages 10 to 17 for our Outpatient Programs struggling with a psychiatric, substance abuse or dual diagnosis disorder. It is the only TRICARE®-certified residential treatment facility in Memphis, Tennessee.

We are dedicated to providing age-specific programs to address the needs of children, preteens and teens with a wide variety of psychiatric illnesses, behavioral problems and substance abuse issues.

Our treatment programs focus on youth and families struggling with emotional, behavioral, and chemical dependency issues. We provide specialized, individual treatment to help every patient achieve a positive outcome and improve relationships.

Website:

Performance Improvement Coordinator

We are looking for a qualified Performance Improvement Coordinator to join our team of dedicated Behavioral Health professionals. The Performance Improvement Coordinaton is responsible for monitoring the facility-wide quality improvement assessment and performance improvement programs, helping to ensure the facility's programs are in compliance with Joint Commission, CMS, and all regulatory agencies, and state and federal agencies. This position assists with training and compliance support to the facility by integrating the training function with the Performance Improvement process. This position will audit records to ascertain that the documentation is completed to facilitate continuity of care, ensure staff are properly trained, following established policies and procedures, and to comply with appropriate standards, contracts, licensing agencies, and internal/external guidelines.

Benefit Highlights
  • Challenging and rewarding work environment
  • Competitive Compensation & Generous Paid Time Off
  • Excellent Medical, Dental, Vision and Prescription Drug Plans
  • 401(K) with company match and discounted stock plan
  • Career development opportunities within UHS and its 300+ Subsidiaries
About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

Qualifications

Education: Bachelor's degree from an accredited college or university or graduate from an accredited Nursing program.

Experience: A minimum of two (2) years' experience in quality management/improving organizational performance, preferably within a psychiatric setting, with demonstrated ability to provide training and education. A strong knowledge of Joint Commission, CMS, OSHA and Patient Rights standards, and any other applicable federal and state laws and regulations governing mental health care facilities is required.

Skills: Excellent communication (verbal and written) skills are essential. Requires good computer skills. Ability to perform statistical analysis. Able to work independently and collegially with all clinical disciplines. Must have good time management skills and ability to multitask.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recr uiters.
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Performance Improvement Analyst

20022 Washington, District Of Columbia Marathon TS

Posted 1 day ago

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Job Description

Marathon TS
US Navy
Performance Improvement Analyst-- Secret Clearance
Role Summary


Marathon TS is seeking to hire a Performance Improvement Specialist to join our Navy team. The Performance Improvement Specialist will support the PSO or designated lead for enterprise performance improvement and readiness recovery efforts for Navy P2P and NPIER initiatives. The Process Improvement Specialist will instruct, assess, and contribute to Navy and DoN command and organizational ability to understand cause-and-effect relationships, conduct root cause analysis on underperforming areas, and successfully apply a performance improvement methodology to accomplish objectives.

Key Responsibilities
  • Develop and/or leverage problem solving and process improvement methods and tools to support Navy and DoN performance improvement.
  • Develop a standard Navy problem solving and process improvement case study template to highlight the successful and unsuccessful Navy and DoN applications of P2P, NPIER, and problem solving and performance improvement efforts, methodologies, and tools.
  • Draft annual Presidential Budget (PB) Fact Sheet or Sheets for P2P, NPIER, and related Navy Problem Solving Efforts.; Draft the PSO's annual summary report to the CNO and VCNO.
  • Recommend the selection and use of recognized process improvement methods and tools to identify performance areas for root cause analysis.
  • Identify industry and other organization benchmarks and best practices relatable to performance deficiencies and recommend courses of action to remove encountered barriers.
  • Assist cross-functional teams with cause and effect analysis and corrective action development and implementation
  • Recommend and contribute to the development of corrective action plans, implementation timelines, and control methods to improve Navy and DoN commands and organizations.
  • Work with PSO and other Navy commands and organizations to contribute to the development and use of available technology and tools to create workflows, dashboards and analytic capabilities to drive efficiency and effectiveness in support of Navy performance management activities.
Required Qualifications
  • Secret Clearance Required
  • Bachelor's degree in business, finance, accounting, economics, engineering, information technology, or organizational change with U.S Navy fleet experience (In lieu of degree, four (4) years of additional experience substitutes)
  • 3+ years of experience in data analytics, process improvement, strategic planning, driver based performance management practices and program design
Preferred Experience
  • Master's Degree in business, finance, accounting, economics, engineering, information technology, or organizational change with U.S Navy fleet experience (Master's degree is equivalent to three (3) years of experience.)
  • Prior Navy experience preferred
  • Prior experience supporting the federal government preferred

Work Locations: Pentagon, Arlington, VA; Navy Yard, Washington, DC; Norfolk, VA, Suffolk, VA, Mechanicsburg, PA, Pensacola, FL, Jacksonville, FL, Pearl Harbor, HI, San Diego, CA, Pacific Northwest Naval Facilities and Commands

#cjjobs
Marathon TS is committed to the development of a creative, diverse and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Marathon TS will be based on merit, qualifications, and abilities. Marathon TS does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age or any other characteristic protected by law (referred to as "protected status").
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PERFORMANCE IMPROVEMENT ANALYS

37544 Memphis, Tennessee Universal Health Services

Posted 1 day ago

Job Viewed

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Job Description

Responsibilities

Compass Intervention Center has been providing psychiatric services in Memphis, Tennessee for 29-years. Compass Intervention Center is a 108-bed, free-standing facility that treats children and teens, ages 12 to 17 for Residential and Acute patients; ages 10 to 17 for our Outpatient Programs struggling with a psychiatric, substance abuse or dual diagnosis disorder. It is the only TRICARE-certified residential treatment facility in Memphis, Tennessee.

We are dedicated to providing age-specific programs to address the needs of children, preteens and teens with a wide variety of psychiatric illnesses, behavioral problems and substance abuse issues.

Our treatment programs focus on youth and families struggling with emotional, behavioral, and chemical dependency issues. We provide specialized, individual treatment to help every patient achieve a positive outcome and improve relationships.

Website:

Performance Improvement Coordinator

We are looking for a qualified Performance Improvement Coordinator to join our team of dedicated Behavioral Health professionals. The Performance Improvement Coordinaton is responsible for monitoring the facility-wide quality improvement assessment and performance improvement programs, helping to ensure the facility's programs are in compliance with Joint Commission, CMS, and all regulatory agencies, and state and federal agencies. This position assists with training and compliance support to the facility by integrating the training function with the Performance Improvement process. This position will audit records to ascertain that the documentation is completed to facilitate continuity of care, ensure staff are properly trained, following established policies and procedures, and to comply with appropriate standards, contracts, licensing agencies, and internal/external guidelines.

Benefit Highlights

  • Challenging and rewarding work environment
  • Competitive Compensation & Generous Paid Time Off
  • Excellent Medical, Dental, Vision and Prescription Drug Plans
  • 401(K) with company match and discounted stock plan
  • Career development opportunities within UHS and its 300+ Subsidiaries

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

Qualifications

Education: Bachelor's degree from an accredited college or university or graduate from an accredited Nursing program.

Experience: A minimum of two (2) years' experience in quality management/improving organizational performance, preferably within a psychiatric setting, with demonstrated ability to provide training and education. A strong knowledge of Joint Commission, CMS, OSHA and Patient Rights standards, and any other applicable federal and state laws and regulations governing mental health care facilities is required.

Skills: Excellent communication (verbal and written) skills are essential. Requires good computer skills. Ability to perform statistical analysis. Able to work independently and collegially with all clinical disciplines. Must have good time management skills and ability to multitask.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

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PERFORMANCE IMPROVEMENT COORDINATOR

39400 Hattiesburg, Mississippi Forrest General Hospital

Posted 1 day ago

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Job Description

Job Summary:

Oversees implementation of performance improvement activities. Facilitates PI skill building and team training. Reviews the collection and evaluation of clinical information about key aspects of patient care and collaborates with clinical directors, unit managers, and physicians to resolve clinical problems and improve patient care and service. Develops and supports development and implementation of accreditation and licensure compliance strategies. Demonstrates knowledge and skills to appropriately communicate and interact with the patients, families, and visitors of all age groups while being sensitive to their cultural and religious beliefs

Performance Expectations:

    • Demonstrates ability to work with electronic database
    • Demonstrates understanding of all clinical measures reportable to CMS and other regulatory agencies.
    • Demonstrates ability to identify performance improvement opportunities and communicate need for changes.
    • Demonstrates ability to successfully lead team to make change or improve process.

Qualifications:

Education/Skills:

Bachelor of Science Degree in Nursing from an accredited non-online university required.

Work Experience:

Requires a minimum of two years experience and proven performance as a healthcare professional. Prior experience in quality assurance, or behavioral health is required.Must have knowledge of regulatory guidelines and current concepts of quality management. Management skills and organizational ability are required. A working knowledge of data processing systems and data analysis is helpful.

Certification/Licensure:

Current license as a Registered Nurse in the State of Mississippi is required.

Mental Demands:

Ability to cooperate with others, manages conflict, prioritize multiple tasks, exhibit leadership, and demonstrate initiative.

PI4c9fef360e

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Performance Improvement Consultant

Missouri, Missouri BJC HealthCare

Posted 1 day ago

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Job Description

City/State: Saint Louis, Missouri

Categories: Support Services

Job Status: Full-Time

Req ID : 96394

Pay Range: $69,326.40 - $12,860.80 / year (Salary or hourly rate is based on job qualifications and relevant work experience)

Additional Information About the Role

BJC is hiring for a PI Consultant. This is an onsite position. We are looking for clinical background. Ideal experience is a nurse.

Overview

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of 6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.

BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide 785.9 million annually in community benefit. That includes 410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.

BJC's patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children's Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.

Preferred Qualifications

Role Purpose

Manages or provides limited process improvement/ transformation expertise for project teams, process owners, operations, leadership and stakeholders in order to achieve engagement goals and operational performance objectives to reach successful business outcomes. Engagement assignments, team size and duration will vary and be limited in scope, complexity and quantity to ensure appropriate attention to process improvement details.Performs tasks related to:- 6 Sigma, Lean, rapid improvement events and associated activities- Project scoping, planning, execution, analysis and tracking- Change management- Team facilitation- Data collection and analysis- Risk/Issue identification and mitigation- Stakeholder tollgates/reports- Assists in continuous improvement training consistent with Lean and 6 Sigma and other transformation core competencies

Responsibilities

  • Performs tasks related to:- 6 Sigma, Lean, rapid improvement events and associated activities- Project scoping, planning, execution, analysis and tracking- Change management- Team facilitation- Data collection- Data Analysis-Risk/Issue identification and mitigation- Report development- Stakeholder tollgates/reports- Assists in continuous improvement training consistent with Lean and 6 Sigma and other transformation core competencies.

  • Performs or manages tasks related to defining and measuring problems and undesired outcomes/metrics. This includes voice of the customer, data collection, value stream and process mapping current state, stakeholder assessment, and other Lean/6 Sigma activities.

  • Performs or manages tasks related to developing the future state goals and conducts analysis of the gap between current state and future state, Utilize data analysis and lean/6sigma methods for assessing root causes, issues with process, stakeholder support needed, and gap identification.

  • Conducts improvement activities through engagement of teams, subject matter experts , stakeholders and benchmarking. Facilitates rapid improvement events for standard work, improved flow, waste reduction, error proofing, workplace organization and other objectives. Identifies countermeasures needed to address root causes.

  • Rollouts, implements and builds sustainment/control plans for solutions. Builds project approval and charters, work breakdown structures, schedules, dependencies, resource assignments. Tracks and analyzes task completion, risk/issues, mitigation strategies. Completes or manages appropriate report and dashboard documents and keep stakeholders informed.

Minimum Requirements

Education

  • Bachelor's Degree

Experience

  • <2 years

Supervisor Experience

  • No Experience

Preferred Requirements

Experience

  • 2-5 years

Supervisor Experience

  • <2 years

Licenses & Certifications

  • Lean/Six Sigma

Benefits and Legal Statement

BJC Total Rewards

At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

  • Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date

  • Disability insurance* paid for by BJC

  • Annual 4% BJC Automatic Retirement Contribution

  • 401(k) plan with BJC match

  • Tuition Assistance available on first day

  • BJC Institute for Learning and Development

  • Health Care and Dependent Care Flexible Spending Accounts

  • Paid Time Off benefit combines vacation, sick days, holidays and personal time

  • Adoption assistance

To learn more, go to our Benefits Summary (

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

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Director Performance Improvement

70181 New Orleans, Louisiana Ochsner Health

Posted 14 days ago

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Job Description

**We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate,** **and innovate. We believe** **that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.**
**At Ochsner, whether you work with patients** **every day** **or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!**
The Director
assumes responsibility for the strategic and operational collaboration with medical staff, administration, and department leaders to identify, analyze, and trend clinical quality issues and collaborate to identify and implement successful solutions. The Director also manages in partnership with Medical Staff and administrative leadership, the development of best practice order sets and operations standards and guides continuous accreditation compliance, including the education and training associated with this and other programs. The Director independently makes decisions that could affect the organization's financial objectives, performance objectives and strategic results. The Director develops and is accountable for the budget for departmental areas
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.
**Education**
Required - Bachelor's degree in Nursing, Healthcare or Business Administration or related field
Preferred - Master's degree
**Work Experience**
Required - 5 years experience in an acute care setting including three years of healthcare leadership/management experience.
**Knowledge Skills and Abilities (KSAs)**
+ Must have computer skills and dexterity required for data entry and retrieval of patient information.
+ Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process
+ Must be proficient with Windows-style applications, various software packages specific to role and keyboard
+ Strong interpersonal skills
**Job Duties**
+ Manages and continuously evaluates improvement in the performance of clinical processes as measured in the analysis and trending.
+ Recruits and guides the development of content-expert staff.
+ Researches, educates, and trains to enable cutting edge applications of best practice initiatives.
+ Manages relevant departments efficiently by providing services within annual budget requirements.
+ Supports hospital-based teams, committees, task forces, and other groups to achieve measured, clinical excellence objectives, by coordinating and supporting their efforts.
+ Ensures that the physical environment, job structures, and technology infrastructures are designed to promote employee and patient safety.
+ Other related duties as required.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
**Physical and Environmental Demands**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.
Mechanical lifting devices (carts, dollies, etc.) or team lifts should be utilized.
Must be able to sit for prolonged periods of time.
Must be able to stoop, bend, reach and grab with arms and hands, manual dexterity.
Must be able to travel throughout and between facilities.
Must be able to work a flexible work schedule (e.g., more than 8 hours a day).
Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.
There is no occupational risk for exposure to communicable diseases
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.
**Are you ready to make a difference? Apply Today!**
**_Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website._**
**_Please refer to the job description to determine whether the position you are interested in is remote or on-site._** _Individuals who reside in and will work from the following areas are not eligible for remote work position_ _: Colorado, California, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Vermont, Washington,_ _and Washington D.C._
**_Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at (select option 1) or_** ** ** **_. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications._**
Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.
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