59,031 Technology jobs in the United States

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 50 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale?

Job Summary:

The Learning Technology Administrator is part of the Learning & Development team and provides support across a range of internal learning technology systems, solutions, and platforms. Their work has a direct impact on improving the learner experience across The Aspen Group as technology is a key part of our learning strategy.

This role is hands-on and detail-focused, requiring someone who is responsive, organized, and committed to service excellence. The Learning Technology Administrator collaborates with internal L&D teams and cross-functional partners to troubleshoot issues, manage learning assignments, and improve system usability.

This person is a self-starter and can execute under minimal supervision. They must have passion for learning and technology; be able to seek new ways of doing things, open to new ways of thinking, and demonstrate agility in unfamiliar situations. This role will report to the Manager, Learning Technology.

Essential Responsibilities:

• Manage day-to-day LMS support tickets; troubleshoot issues related to configurations, updates, and user access.

• Maintain the LMS course catalog, learning assignments, auto-enrollments, and system notifications.

• Identify and resolve content-related LMS issues, including broken links, SCORM file errors, and display inconsistencies.

• Test new LMS functionality and quarterly updates in a staging environment to identify and document issues.

• Monitor LMS performance and usage trends; escalate issues that impact system reliability or learner experience.

• Generate and distribute standard and ad hoc LMS reports; support data pulls for compliance or program tracking.

• Document recurring issues and solutions to build a troubleshooting knowledge base.

• Maintain internal documentation and job aids related to LMS processes, workflows, and user support.

• Support L&D program managers by configuring learning assignments and assisting with system-related inquiries.

• Contribute to learner-facing communications about system enhancements, outages, or changes in LMS use.

Requirements/Qualifications:

• 1-2+ years of experience in a role where LMS administration or support comprised at least 60% of responsibilities

• Working knowledge of LMS platforms, with Cornerstone preferred

• Familiarity with support ticket systems such as ServiceNow preferred

• Strong interest in learning technology, with the ability to quickly learn new systems and adapt in a tech-driven environment

• Proficient in Microsoft Office Suite, especially Excel, Outlook, PowerPoint, and SharePoint

• Highly organized and detail-oriented, able to manage multiple priorities with accuracy and follow-through

• Strong problem-solving and troubleshooting skills, with a proactive approach to issue resolution

• Clear and effective written and verbal communication skills

• Service-oriented and collaborative, comfortable working independently and with remote or cross-functional teams

• Demonstrates initiative, accountability, and integrity in daily work

• Demonstrates self-awareness and flexibility, open and responsive feedback.

Salary Range: $70,000 - $80,000

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Leveraging expertise, flexible technology and a network of over 67,000 community pharmacies, and the use of our own state-of-the-art specialty and home delivery pharmacies and fulfillment centers, we are driving value to those we serve through our transforming capabilities. We are seeking an Operational Technology System Administrator who will be on a team responsible for the setup, ongoing support, and management of critical automation PCs, servers, and PLCs. The ideal candidate would be based out of our upcoming Mesa, Arizona location and prepared for the occasional need to travel.

Schedule for this position will be Monday-Friday, 8am-5pm and will be working on site at our Mesa and Chandler locations.

Primary Responsibilities:

• Responsible for the setup, ongoing support, and management of critical automation PCs, servers, and PLCs that run the automated fulfillment pharmacy, as well as the third-party software hosted within

• Design and support a regular deployment plan for software delivered from external vendor

• Responsible for defining and carrying out system maintenance plans for closed-loop technology components to ensure they are operating at peak capacity and receiving the latest security updates

• Interfacing and communicating with pharmacy workers and stakeholders to understand the system problems they're facing and to update them on the statuses of their issues

• Coordinate with internal and external teams for software upgrades, bug fixes, software patching, and implementing new equipment and features

• Work closely with partners teams to coordinate project activities during installs and extended support

• Use data analytic skills to troubleshoot and improve performance and reliability of equipment and entire system

• Work closely with partners teams to coordinate project activities during install and extended support

• Other duties may be assigned based on business needs

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of experience in technology support, system management, or another technology administration role

• 3+ years of experience administering Windows Systems

• 2+ years of experience working with Active Directory

• 1+ years of experience working with MSSQL

• Demonstrated proficiency with problem solving and delivering within time constraints

• Intermediate or better proficiency working with MS Word, MS Excel & MS PowerPoint

• Intermediate or better proficiency designing and managing databases, SQL, and data tools

Preferred Qualifications:

• Experience deploying updates and patches to a large asset pool

• Experience with technology monitoring tools

• Experience evaluating vulnerabilities

• Experience imaging assets and standardizing system deployments

• Experience architecting cyber-resilient systems and interfaces

• Experience in manufacturing, automation, or fulfillment centers

• Experience in the Pharmacy Benefits Management (PBM) industry

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Job Role: IT System Administrator

Location: 3495 Deer Creek Rd, Palo Alto, CA 94304 (Onsite)

Summary

We're seeking a motivated and detail-oriented System Administrator to join our growing IT team here.This role is ideal for someone with experience in system administration, eager to expand their skills across a diverse technology stack and contribute to the stability and performance of our critical infrastructure. This position will report to the Director of Global IT and you'll play a key role in maintaining our systems, supporting our users, and assisting in the implementation of new technologies.

Minimum Qualifications:

• Work experience providing front-line IT support or systems administration work
• In-depth knowledge of Windows/Android, Apple ecosystem of products, including Macs, iPhones, and iPads
• Advanced proficiency with standard IT productivity tools and systems (e.g., Microsoft 365, Google Workspace, Jamf, InTune, Okta, Zoom, Slack).
• Strong knowledge of IT security best practices and compliance standards.

Preferred Qualifications:

• Relevant industry certifications such as ITIL or CompTIA are considered a valuable asset.
• Excellent troubleshooting skills and the ability to thoroughly resolve issues across various systems supported
• Excellent verbal and written communication skills that can work closely with both technical and management teams across the organization
• Excellent customer service skills and the ability to be a self starter
• Exposure to IT security best practices.

Advanced Troubleshooting and Technical Support:

• Serve as an escalation point for the global Service Desk Team providing technical support to end-users for the various enterprise applications supported (e.g., Microsoft 365, Google Workspace, Jamf, InTune, Okta, Zoom, Slack).
• Coordinate repair and recovery efforts for system failures and engage with impacted teams as needed.

Join to apply for the Information Technology System Administrator role at San Diego Metropolitan Transit System (MTS) Join to apply for the Information Technology System Administrator role at San Diego Metropolitan Transit System (MTS) Maintaining efficiency and economy in operations management requires flexibility in job assignments. While each employee shall have a primary responsibility for the job in which that employee has been hired or later promoted, each employee may be expected to perform other jobs from time to time. SUMMARY: The Systems Administrator supports the agency’s Information Technology (IT) infrastructure by maintaining hardware, software, and network systems, responding to alerts and escalated service requests, and contributing to IT improvement projects. This position plays a key role in day-to-day IT operations, strictly follows change management procedures, and utilizes the agency’s Freshservice ticketing system for documentation and workflow compliance. EXAMPLES OF DUTIES: Essential Functions Responds to incidents and service requests, including issues with accounts, access, devices and applications. Manages on-prem and Microsoft Entra user accounts, permissions, and security/mail groups. Manages network servers and technology tools. Ensures security through access controls, backups, Active Directory and Azure and M365. Support print services, endpoint protection software, and IT asset tracking. Maintains, updates, plans and installs servers and application software. Monitors and maintains the hardware and software for the datacenter infrastructure. Monitors and maintains the hardware and software for domain operations. Monitors operations, disk usage, performs system tuning and makes recommendations for improvements. Responsible for keeping infrastructure hardware and applications up-to-date, including patches to firmware and applications, OS versions and hardware replacements. Performs hardware and software problem resolution and assists in the development and documentation of technical standards. Documents all work using Freshservice, ensuring proper logging of incidents, service requests, asset updates, and resolution details. Submits and tracks change requests through Freshservice in accordance with IT change management policies, including proper documentation and communication. Uses Freshservice for asset and software inventory management, ensuring accuracy of hardware/software records and lifecycle tracking. Performs application and operating systems patches, updates, maintenance and system activity monitoring for Windows Server systems, business systems applications, enterprise network storage systems, regular O/S patch and service pack delivery to server and desktop systems. Follows IT policies and procedures, with special attention to security practices, service delivery standards, and user communication. Determines system requirements for projects, system performance, future growth and expansions. Collaborates with other IT staff during system upgrades, scheduled maintenance, or infrastructure changes. Initiates and maintains current documentation and diagrams on new and existing systems. Works cooperatively with the IT team to expand and clarify documentation and ensures IT team members are trained in new and existing applications. Updates disaster recovery and business continuity documentation annually or as changes occur. Duties May Include, But Are Not Limited To, The Following: Researches, designs, tests and recommends new Infrastructure Technology Solutions. Builds and maintains a test environment for development and testing of new and existing systems and technologies. Demonstrates new Enterprise Technology solutions that will be cost effective and support MTS business goals. Establishes server specifications by conferring with users, analyzing workflow, access, information and security requirements. Performs other duties as assigned. QUALIFICATIONS: Knowledge, Skills and Abilities Knowledge of or ability to learn MTS policies and regulations, ability to read, understand, and apply MTS policies, regulations and union labor contracts; ability to write letters, memoranda and reports using clear, concise and grammatically correct English; ability to speak clearly, distinctly, and effectively in person-to-person or small group situations using tact and diplomacy; strong troubleshooting skills, ability to document clearly, and commitment to service excellence; ability to establish and maintain priorities in order to complete assignments by deadlines without detailed instructions; ability to manage time efficiently, follow procedures, and collaborate within a team environment; experience supporting Microsoft 365 and basic Azure Active Directory functions; experience with Exchange Online or Intune; knowledge of Windows server OS, Active Directory, and M365 tenant management; familiarity with networking fundamentals (IP, DNS, DHCP), antivirus, and backup systems; understanding of ITIL-based service management practices; experience with remote desktop utilities and software deployment tools; and experience using IT ticketing systems, preferably Freshservice, to manage workload and service delivery. Physical Requirements Candidates must be able to perform the physical demands of the job, such as walking, bending, stooping, sitting, reaching for overhead files and occasional lifting (must be able to lift up to 50 pounds). Work may require bending, crawling, or ladder use to access cabling and hardware. Must have the ability to perform tasks involving manual dexterity, such as use of a computer and 10-key. Work may at times require more than 8 hours per day and/or irregular hours to perform the essential duties of the position. Duties will be performed primarily in an office and data center type environment. May require travel to external agencies. Experience/Education/Certificates/License(s) At least a minimum of five years of experience performing systems administration duties involving Microsoft Active Directory, Microsoft Server platform, and Microsoft Exchange is required. A bachelor’s degree from an accredited college/university in information technology or a related field is preferred. A combination of education and experience would be considered. Certifications such as CompTIA A+, Network+, Microsoft 365 Fundamentals (MS-900), or Azure Fundamentals (AZ-900) preferred. A valid California Driver License, or ability to use alternative transportation when needed to perform job-related essential functions. GENERAL: Must satisfactorily pass all applicable examinations including, but not limited to, a pre-employment physical, drug screen and background check. SALARY RANGE: The anticipated starting pay for this position is between $91,000 and $05,000 . This range represents the expected starting salaries for new hires, typically within the lower to mid-portion of the overall salary range, which encompasses the full potential earnings for the role. Candidates with salary expectations outside the anticipated hiring range may reach out to the Talent Acquisition Specialist facilitating this recruitment for more information. Salary offers are based on factors such as the knowledge, skills, abilities, and relevant experience of the successful candidate, while taking into account internal equity, budget constraints, and other market factors. This position is in salary grade #11, which has a minimum of 90,979 and a maximum of 129,190. Salary grades are typically adjusted annually to ensure they remain market competitive. #11 ( 90,979 - 129,190) DISCLAIMER: The above described job elements are intended to indicate the general nature and levels of work being performed by employees assigned to the job. They are not intended to be an exhaustive list of duties, responsibilities and skills required of employees so classified. Management retains the discretion to add to or change the duties of the position at any time. Seniority level Seniority level Associate Employment type Employment type Full-time Job function Job function Information Technology Industries Rail Transportation and Ground Passenger Transportation Referrals increase your chances of interviewing at San Diego Metropolitan Transit System (MTS) by 2x Inferred from the description for this job Medical insurance Vision insurance Pension plan Get notified about new Information Technology System Administrator jobs in San Diego, CA . Lenel System Administrator II (Job ID: 3798) Server and Endpoint Coordinator (Operating Systems Analyst, Career) Specialist Administrator,IT Applications Administration San Diego, CA 106,935.16- 133,668.95 21 hours ago Server and Endpoint Coordinator (Operating Systems Analyst, Career) San Diego Metropolitan Area 5,158.00- 12,730.00 1 month ago San Diego, CA 125,000.00- 140,000.00 15 hours ago Tijuana, Baja California, Mexico 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 50 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.

Job Summary:

The Learning Technology Administrator is part of the Learning & Development team and provides support across a range of internal learning technology systems, solutions, and platforms. Their work has a direct impact on improving the learner experience across The Aspen Group as technology is a key part of our learning strategy.

This role is hands-on and detail-focused, requiring someone who is responsive, organized, and committed to service excellence. The Learning Technology Administrator collaborates with internal L&D teams and cross-functional partners to troubleshoot issues, manage learning assignments, and improve system usability.

This person is a self-starter and can execute under minimal supervision. They must have passion for learning and technology; be able to seek new ways of doing things, open to new ways of thinking, and demonstrate agility in unfamiliar situations. This role will report to the Manager, Learning Technology.

Essential Responsibilities:

• Manage day-to-day LMS support tickets; troubleshoot issues related to configurations, updates, and user access.
• Maintain the LMS course catalog, learning assignments, auto-enrollments, and system notifications.
• Identify and resolve content-related LMS issues, including broken links, SCORM file errors, and display inconsistencies.
• Test new LMS functionality and quarterly updates in a staging environment to identify and document issues.
• Monitor LMS performance and usage trends; escalate issues that impact system reliability or learner experience.
• Generate and distribute standard and ad hoc LMS reports; support data pulls for compliance or program tracking.
• Document recurring issues and solutions to build a troubleshooting knowledge base.
• Maintain internal documentation and job aids related to LMS processes, workflows, and user support.
• Support L&D program managers by configuring learning assignments and assisting with system-related inquiries.
• Contribute to learner-facing communications about system enhancements, outages, or changes in LMS use.

• 1-2+ years of experience in a role where LMS administration or support comprised at least 60% of responsibilities
• Working knowledge of LMS platforms, with Cornerstone preferred
• Familiarity with support ticket systems such as ServiceNow preferred
• Strong interest in learning technology, with the ability to quickly learn new systems and adapt in a tech-driven environment
• Proficient in Microsoft Office Suite, especially Excel, Outlook, PowerPoint, and SharePoint
• Highly organized and detail-oriented, able to manage multiple priorities with accuracy and follow-through
• Strong problem-solving and troubleshooting skills, with a proactive approach to issue resolution
• Clear and effective written and verbal communication skills
• Service-oriented and collaborative, comfortable working independently and with remote or cross-functional teams
• Demonstrates initiative, accountability, and integrity in daily work
• Demonstrates self-awareness and flexibility, open and responsive feedback.

Who We Are

St. John Bank has been a cornerstone of the St. Louis community for nearly a century. We're proud of our legacy as a local financial institution that values strong customer relationships, secure banking, and continuous innovation. As we approach our 100th year, we're looking to strengthen our team with a skilled System Administrator who will help support and enhance our technology infrastructure.

What You'll Do

We are seeking a proactive and knowledgeable IT professional to join our internal technology team. In this role, you'll be responsible for maintaining the bank's computer systems, network, and cybersecurity protocols. You'll also support staff with technical issues and ensure our systems remain secure, efficient, and compliant.

Key Duties & Responsibilities

• Oversee and maintain server and network infrastructure to ensure maximum system uptime
• Diagnose and resolve hardware, software, and connectivity issues across departments
• Manage security protocols, firewalls, antivirus systems, and user access controls
• Set up, configure, and support desktops, laptops, mobile devices, and software applications
• Administer backup systems and disaster recovery procedures to safeguard critical data
• Assist employees via help desk support and troubleshoot technical problems
• Ensure systems meet compliance and regulatory standards in the financial sector
• Maintain accurate technical documentation for systems, procedures, and policies
• Collaborate with vendors and external IT support when needed

What You Bring

• Associate degree in IT, Computer Science, or related field (or equivalent experience)
• Minimum of 3 years in IT support, systems administration, or network management
• Strong background in Microsoft Windows environments (desktop/server)
• Experience with tools such as Veeam, VMware vSphere, Cisco Networking, and SolarWinds preferred
• Familiarity with banking platforms like Jack Henry or AS/400 is a bonus
• IT certifications (CompTIA, Microsoft, etc.) are desirable
• Strong communication skills and ability to work independently or as part of a team
• Previous experience in banking or a financial institution is advantageous

Perks and Benefit

• Medical, dental, and vision insurance - eligible on your first day
• Employer-paid life insurance, short-term disability, and long-term disability coverage
• 401(k) plan with company match
• Generous paid time off, including vacation, sick leave, and 12 paid holidays per year
• Friendly, community-focused workplace culture

Why Join Us?

At St. John Bank, you're more than just an employee - you're part of a legacy. We invest in our people, support professional growth, and value the contributions of every team member. If you're ready to join a reliable, forward-thinking organization that values both tradition and technology, we'd love to hear from you.

St. John Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, or veteran status. Member FDIC.

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 50 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.

Job Summary:

The Learning Technology Administrator is part of the Learning & Development team and provides support across a range of internal learning technology systems, solutions, and platforms. Their work has a direct impact on improving the learner experience across The Aspen Group as technology is a key part of our learning strategy.

This role is hands-on and detail-focused, requiring someone who is responsive, organized, and committed to service excellence. The Learning Technology Administrator collaborates with internal L&D teams and cross-functional partners to troubleshoot issues, manage learning assignments, and improve system usability.

This person is a self-starter and can execute under minimal supervision. They must have passion for learning and technology; be able to seek new ways of doing things, open to new ways of thinking, and demonstrate agility in unfamiliar situations. This role will report to the Manager, Learning Technology.

Essential Responsibilities:

• Manage day-to-day LMS support tickets; troubleshoot issues related to configurations, updates, and user access.
• Maintain the LMS course catalog, learning assignments, auto-enrollments, and system notifications.
• Identify and resolve content-related LMS issues, including broken links, SCORM file errors, and display inconsistencies.
• Test new LMS functionality and quarterly updates in a staging environment to identify and document issues.
• Monitor LMS performance and usage trends; escalate issues that impact system reliability or learner experience.
• Generate and distribute standard and ad hoc LMS reports; support data pulls for compliance or program tracking.
• Document recurring issues and solutions to build a troubleshooting knowledge base.
• Maintain internal documentation and job aids related to LMS processes, workflows, and user support.
• Support L&D program managers by configuring learning assignments and assisting with system-related inquiries.
• Contribute to learner-facing communications about system enhancements, outages, or changes in LMS use.

• 1-2+ years of experience in a role where LMS administration or support comprised at least 60% of responsibilities
• Working knowledge of LMS platforms, with Cornerstone preferred
• Familiarity with support ticket systems such as ServiceNow preferred
• Strong interest in learning technology, with the ability to quickly learn new systems and adapt in a tech-driven environment
• Proficient in Microsoft Office Suite, especially Excel, Outlook, PowerPoint, and SharePoint
• Highly organized and detail-oriented, able to manage multiple priorities with accuracy and follow-through
• Strong problem-solving and troubleshooting skills, with a proactive approach to issue resolution
• Clear and effective written and verbal communication skills
• Service-oriented and collaborative, comfortable working independently and with remote or cross-functional teams
• Demonstrates initiative, accountability, and integrity in daily work
• Demonstrates self-awareness and flexibility, open and responsive feedback.

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 50 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale. Job Summary: The Learning Technology Administrator is part of the Learning & Development team and provides support across a range of internal learning technology systems, solutions, and platforms. Their work has a direct impact on improving the learner experience across The Aspen Group as technology is a key part of our learning strategy. This role is hands-on and detail-focused, requiring someone who is responsive, organized, and committed to service excellence. The Learning Technology Administrator collaborates with internal L&D teams and cross-functional partners to troubleshoot issues, manage learning assignments, and improve system usability. This person is a self-starter and can execute under minimal supervision. They must have passion for learning and technology; be able to seek new ways of doing things, open to new ways of thinking, and demonstrate agility in unfamiliar situations. This role will report to the Manager, Learning Technology. Essential Responsibilities: Manage day-to-day LMS support tickets; troubleshoot issues related to configurations, updates, and user access. Maintain the LMS course catalog, learning assignments, auto-enrollments, and system notifications. Identify and resolve content-related LMS issues, including broken links, SCORM file errors, and display inconsistencies. Test new LMS functionality and quarterly updates in a staging environment to identify and document issues. Monitor LMS performance and usage trends; escalate issues that impact system reliability or learner experience. Generate and distribute standard and ad hoc LMS reports; support data pulls for compliance or program tracking. Document recurring issues and solutions to build a troubleshooting knowledge base. Maintain internal documentation and job aids related to LMS processes, workflows, and user support. Support L&D program managers by configuring learning assignments and assisting with system-related inquiries. Contribute to learner-facing communications about system enhancements, outages, or changes in LMS use. Requirements/Qualifications: 1–2+ years of experience in a role where LMS administration or support comprised at least 60% of responsibilities Working knowledge of LMS platforms, with Cornerstone preferred Familiarity with support ticket systems such as ServiceNow preferred Strong interest in learning technology, with the ability to quickly learn new systems and adapt in a tech-driven environment Proficient in Microsoft Office Suite, especially Excel, Outlook, PowerPoint, and SharePoint Highly organized and detail-oriented, able to manage multiple priorities with accuracy and follow-through Strong problem-solving and troubleshooting skills, with a proactive approach to issue resolution Clear and effective written and verbal communication skills Service-oriented and collaborative, comfortable working independently and with remote or cross-functional teams Demonstrates initiative, accountability, and integrity in daily work Demonstrates self-awareness and flexibility, open and responsive feedback. Salary Range: $70,000 - $80,000 #J-18808-Ljbffr

Job Description: Join Intelligent Technical Solutions, a dynamic and growing company, as our System Administrator I. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing both onsite and remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service. Job Responsibilities: This role is expected to be able to resolve the following technical issues with little or no assistance: Workstation operating system issues of any kind. Printer issues of any kind. Standard business application (Office, etc.) issues of any kind. Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance. Server issues of any kind. Basic and intermediate networking issues. Escalation point for technicians Job Qualifications: Willing to work in a hybrid setup—remotely or on-site at client locations, as required. Experience with Windows and Mac OS troubleshooting. Experience with Server 2012 to 2022. Experience with VMWare and Hyper V Virtualization. Experience supporting M365 and Azure. Minimum of three years experience in IT Support or a similar role. Basic knowledge of Firewalls, Switches, Network architecture, and troubleshooting. Proficient in supporting MS Office, Adobe, Active Directory, backup software, endpoint cybersecurity, mobile devices, and various business applications. Experience with Managed Service Providers (MSPs) is highly desirable. Active Server Certifications are preferred. Valid driver's license, vehicle insurance, and access to a vehicle for client visits. Job KPI: First-touch closed: Each ticket that is completed with only one time entry contributes to this number Utilization: The percentage of time that you are on the clock and billing time to client tickets CSAT: Scores filled out by clients using the rating system in tickets Compensation: Pay rates start at $34.35/hr up to $1.03/hr and vary by experience and location. Medical Insurance Plan Life Insurance Disability Coverage Paid Time Off (starts at 15 days per year) Maternity/Paternity Leave Paid US Holiday Retirement Plan Salary Advancement/Loan Health & Wellness Program Company-paid training and certification Supplemental Life Insurance (Employee-paid) You have the option to speed up your application process by following the two-step approach below or simply Submit Application by filling out the form (Apply for This Job). Then, someone from our team will reach out to you as soon as possible : Interested in building your career at Intelligent Technical Solutions? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Education Degree * Select. Select. Select. Start date year End date month Select. End date year When is the best time to call? * Please provide your salary expectations. Don't say negotiable, please enter a range (per hour). * Are you currently living in Everett, WA? If not, kindly provide the city and state you're at (e.g. Everett, WA). * Do you have a valid driver's license in Washington? * Select. Do you have a vehicle insurance and a vehicle to use in Everett, WA? * What tech certifications do you have under your belt? * Can you describe your experience working with Windows Server versions from 2012 through 2022? Specifically, what roles have you performed (e.g., administration, migration, deployment) * Which virtualization platforms have you used in a professional environment, and what tasks have you performed with them (e.g., provisioning, migration, troubleshooting, backup)? * Have you ever served as an escalation point for technicians or support staff? If so, please describe the types of issues escalated to you and how you typically approached resolving them * Have you worked FOR an MSP? If so, please tell us how many years and what your experience was like. * Are you currently authorized to work in the U.S. without requiring visa sponsorship or additional work authorization? * Select. I would like to receive updates from a recruiter about this job via SMS. * Select. #J-18808-Ljbffr