775 Outsourcing Manager jobs in the United States
Clinical Contracts & Outsourcing Manager
Posted 1 day ago
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**Kelly® Science & Clinical** is seeking an experienced Clinical Outsourcing Manager for a part-time, temporary (potential to extend) opportunity with our client who is a clinical-stage biopharmaceutical company that focuses on developing best-in-class therapeutics for liver and viral diseases with high unmet needs.
If you are passionate about bringing the latest scientific discoveries to life and are ready to take the next step in your career, trust **The Experts at Hiring Experts.**
+ **Location** : Remote/Hybrid - South San Francisco, CA (preference will be given to local for occasional in-person vendor/bid defense meetings)
+ **Job Opportunity** : Part-Time/Temporary (potential to extend)
+ **Duration** : 6 Months
+ **Hours** : 20 Hours/Week (potential for more depending on need)
+ **Salary** : $ /Hour (commensurate with experience)
+ **Reports to:** Executive Director, Head of Clinical Operations **Position Overview** The Clinical Outsourcing Manager is responsible for leading and managing the end-to-end vendor outsourcing lifecycle within the clinical department. This includes activities ranging from RFP/RFI generation and vendor selection to contract negotiation, budget management, performance oversight, and ensuring compliance. The ideal candidate possesses a strong understanding of clinical trial processes, vendor functions, and financial oversight, coupled with excellent communication and negotiation skills to effectively manage cross-functional relationships. This role is critical in ensuring the successful execution of clinical trials through strategic outsourcing and effective vendor management. **Responsibilities**
+ Lead and manage the vendor outsourcing lifecycle within clinical (e.g., CROs, central labs, imaging, IRT).
+ Issue requests for proposals (RFPs/RFIs).
+ Solicit bids, coordinate vendor evaluations, compare pricing/technical proposals.
+ Assist with bid defense meetings, including preparing materials, answering vendor questions.
+ Negotiate contracts, statements of work (SOWs), change orders, and amendments.
+ Generate and manage purchase orders (POs) within the clinical group (liaising with finance as needed).
+ Oversee budget tracking for outsourced services (within clinical), monitor spend vs. forecasts, flag variances.
+ Support interdepartmental coordination (clinical, legal, finance) to ensure contracts align with company policies.
+ Vendor performance oversight: deliverable tracking, meeting reviews, issue escalation, closeouts.
+ Provide regular reporting to management on vendor spend, contract status, and risks.
+ Ensure compliance with SOPs, regulatory requirements, and internal procedures in vendor outsourcing.
+ Reviewing invoices for accuracy prior to approval/payment and managing modifications as needed.
+ May additionally be responsible for supporting clinical site contract negotiations. **Qualifications**
+ 5+ years' experience in clinical outsourcing, vendor management, or clinical operations in biotech/pharma.
+ Strong understanding of clinical trial processes, vendor functions (CROs, labs, imaging, etc.).
+ Experience preparing and evaluating RFPs/RFIs, negotiating vendor contracts, managing change orders.
+ Comfortable with budgeting, financial oversight, cost tracking (within clinical).
+ Excellent communication skills, ability to navigate cross functional teams (legal, finance, clinical).
+ Ability to work independently, meet deadlines, and manage multiple vendor relationships.
+ Some availability to support in person or local meetings (if located nearby).
+ Remote capable but preferably local/within a reasonable travel radius to SF Bay Area.As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.Why Kelly ® Science & Clinical? Kelly Science & Clinical is your connection to premier scientific and clinical companies looking to hire industry experts just like you. Our team creates expert talent solutions to solve the world's most critical challenges. Every day, we match science professionals with dream jobs that fit their skills, interests, and career goals-it's the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional background and education in science, so we know a thing or two about the science market and how to get your expertise noticed.About Kelly Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
Clinical Partner Outsourcing Manager
Posted today
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Job Opportunity: Clinical Outsourcing Expert
">We are a forward-thinking, global research and development organization that unlocks innovation and delivers life-changing therapies to patients worldwide.
">Key Responsibilities: ">- ">
- Negotiate and contract outsourced clinical study agreements in line with industry best practices and processes. ">
- Optimize costs and supplier performance across Therapeutic Areas (TAs). ">
- Lead a high-performing team focused on negotiation, contract management, and cost optimization. ">
- Collaborate closely with Procurement and other key stakeholders to ensure delivery meets business requirements. ">
- Maintain adherence to cost structures and governance frameworks. ">
- ">
- At least 15 years of clinical outsourcing experience, including 6 years of leadership experience. ">
- Proven exceptional expertise in financial and commercial management. ">
- Transformational leadership capabilities driving cultural change by promoting best practices and continuous improvement. ">
- Advanced knowledge and experience in supplier relationship management and contract management. ">
We offer equitable pay for all employees and strive to be transparent with our pay practices.
">The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on various factors, including the qualifications of the individual applicant, years of relevant experience, specific skills, level of education, certifications or professional licenses, and location.
Manager, Vendor Management
Posted 1 day ago
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Job Description
**What you'll do.**
Customer Engagement Services (CES) (previously Care Business Enablement) is seeking an experienced and strategic BPO Vendor Manager to oversee and manage third-party contact center vendor relationships supporting high-volume customer service operations. This role is critical to ensuring vendors meet performance expectations, align with company values, and deliver consistent, high-quality customer experiences. The ideal candidate will bring a blend of operational expertise, vendor governance experience, and a passion for performance improvement in fast-paced environments. The individual in this position will be expected to perform additional job-related responsibilities and duties as assigned and/or necessary.
**About the team:**
CES Operations manages ~100M contacts annually across over three dozen lines of business to include eComm customers, store associates, Spark drivers/applicants, specialty businesses, fraud, and more. The network is comprised of thousands of Walmart associates across 26 states in the US and India. In addition, CES manages a network of outsource partners globally to meet the volume demands of our growing eComm business. We parter closley with business owners to ensure that the right support models are in place to manage experiences with high quality and efficiency. We strive to embody Walmart's mission to be people led and tech powered.
**What you'll do:**
+ Serve as the POC for all BPO/vendor relationships supporting contact center operations.
+ Oversee day-to-day vendor performance and ensure alignment with service level agreements, key performance indicators, and contractual obligations.
+ Partner with internal teams to support seamless vendor operations and continuous improvement.
+ Conduct business reviews, performance audits, and root cause analysis to ensure quality, efficiency, and compliance.
+ Collaborate with procurement and legal teams on contract negotiations, renewals, and issue resolution.
+ Develop and implement vendor scorecards, dashboards, and reporting tools to track performance.
+ Identify process gaps and recommend corrective actions or strategic initiatives to improve outcomes.
+ Travel as needed
+ Maintain awareness of industry best practices, technologies, and regulatory requirements.
**What you'll bring:**
+ Bachelor's degree in business administration, Operations Management, or a related field (or equivalent experience).
+ Minimum 5 years of experience in BPO/vendor management, preferably in a high-volume contact center environment.
+ Strong knowledge of customer service KPIs (e.g., AHT, CSAT, FCR, QA scores) and workforce management principles.
+ Experience working with cross-functional teams and managing multiple vendor relationships across geographies.
+ Proficiency in tools such as Microsoft Excel, PowerPoint, and contact center platforms (e.g., NICE, Genesys, Zendesk, Salesforce).
+ Demonstrated ability to manage performance metrics and implement continuous improvement strategies.
+ Excellent communication, negotiation, and interpersonal skills.
+ Strong analytical and problem-solving abilities.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
br> r>You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
r>For information about PTO, see .
r> r>Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
r>Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
r>For information about benefits and eligibility, see One.Walmart ( .
r>The annual salary range for this position is $70,000.00-$130,000.00
r>Additional compensation includes annual or quarterly performance bonuses.
r>Additional compensation for certain positions may also include:
r> r>- Stock
r> r>**Minimum Qualifications.**
_Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._
Minimum Qualifications: Bachelor's degree and 2 years' experience in security systems, contracting, procurement, or related area OR 4 years' experience in security systems, contracting, procurement, or related area.
**Preferred Qualifications.**
_Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._
Project Management
**Primary Location.**
702 Sw 8Th St, Bentonville, AR 72716, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
Vendor Management Director
Posted 14 days ago
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Job Description
In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
The anticipated salary range for this role is between $190,000.00 and $210,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.
**Role Description**
SMBC is seeking a strategic and experienced Director of Vendor Management to lead third-party vendor oversight for the Cash Management business. This role is critical in ensuring that vendor relationships align with business goals, regulatory requirements, and risk management standards. The ideal candidate will bring deep expertise in vendor governance, contract negotiation, performance monitoring, and cross-functional collaboration.
**Role Objectives: Delivery**
Vendor Strategy & Governance
- Develop and implement a comprehensive vendor management strategy for the Cash Management business. - Establish governance frameworks to ensure compliance with internal policies and regulatory requirements. - Serve as the primary point of contact for all third-party vendors supporting Cash Management services.
Relationship Management
- Build and maintain strong relationships with key vendors to ensure service quality, innovation, and value delivery. - Facilitate regular performance reviews, business reviews, and strategic planning sessions with vendors.
Contract & Risk Management
- Lead contract negotiations, renewals, and amendments in collaboration with Legal, Compliance, and Procurement teams. - Monitor vendor risk, including operational, financial, and reputational risks, and implement mitigation strategies. - Ensure vendors meet service level agreements (SLAs), key performance indicators (KPIs), and regulatory obligations.
Cross-Functional Collaboration
- Partner with internal stakeholders including Technology, Operations, Risk, Compliance, and Finance to align vendor services with business needs. - Support audits, regulatory exams, and internal reporting related to vendor oversight.
Continuous Improvement
- Identify opportunities for cost optimization, process improvement, and innovation through vendor partnerships. - Stay abreast of industry trends, regulatory changes, and best practices in vendor management and cash management services.
**Qualifications and Skills**
- Bachelor's degree in Business, Finance, Supply Chain, or related field; MBA or relevant certification (e.g., CTP, CPM, CRVPM) preferred. - 10+ years of experience in vendor management, procurement, or third-party risk management, preferably within financial services. - Strong understanding of cash management products and services. - Proven experience in contract negotiation, vendor performance management, and regulatory compliance. - Excellent communication, negotiation, and stakeholder management skills. - Ability to lead cross-functional initiatives and drive strategic outcomes.
**Additional Requirements**
SMBC's employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.
SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at
Vendor Management Manager
Posted 15 days ago
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**Schedule** **: Monday-Friday 8AM-5PM (flexible)**
**---**
**_*Experience managing vendor relationships for a call center strongly preferred_**
**Overview:**
Manages and participates in the completion of vendor risk assessments and due diligence and ongoing monitoring requirements are fulfilled for an assigned area of the Bank, including the completion of onsite reviews to ensure physical security complies with Bank standards.
**Primary Responsibilities:**
+ Manage and participate in the onboarding, monitoring and termination of vendor relationships for an assigned area of the Bank.
+ Ensure assigned staff identifies, monitors, escalates and remediates areas of vendor non-compliance or inaccuracy, along with proper documentation and communication of these findings with the business, senior management and impacted vendors.
+ Manage and participate in the conduct of onsite reviews of vendors to review physical security of vendor relationships and the mitigation of any risk associated with the product or service offered.
+ Manage the completion of third-party call monitoring to ensure adherence to rules and regulations governing vendor categories and the communication of results to business partners and vendors.
+ Advise business unit partners on vendor management requirements and communicate potential risks identified while managing vendors.
+ Manage and participate in the recommending of modifications to the Vendor Management Program based on industry and regulatory expectations.
+ Manage the development and maintenance of procedures and supporting documentation to provide a reference source for ensuring consistency of departmental activities.
+ Work with senior business and/or support function management to support vendor risk activities within an assigned area of the Bank.
+ Remain current with vendor management regulatory requirements and changes as well as industry best practices that would potentially influence the Bank's vendor management program.
+ Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite.Identify risk-related issues needing escalation to management.
+ Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.
+ Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
+ Promote an environment that supports belonging and reflects the M&T Bank brand.
+ Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
+ Complete other related duties as assigned.
**Scope of Responsibilities:**
Vendor management is rapidly growing in importance as the Bank continues to outsource products and services. This position manages and participates in partnering with business line management to ensure vendor service risk assessments are completed, and that due diligence and ongoing monitoring requirements are fulfilled. In addition, this position manages and participates in on-site audits to ensure the Company's standards are being upheld.
**Supervisory/Managerial Responsibilities:**
**Education and Experience Required:**
Associate's degree plus a minimum of 7 years' work experience, or in lieu of a degree, a combined minimum of 9 years' higher education and/or work experience, including a minimum of 7 years' work experience
Minimum of 2 years' work leadership and/or supervisory experience
Excellent written and verbal communication skills
Proficiency with personal computers as well as pertinent spreadsheet and word processing software
Attention to detail
Proven leadership and/or managerial skills
Availability and ability to travel to different vendor locations to complete onsite reviews
**Education and Experience Preferred:**
Bachelor's Degree
Experience in vendor management, banking, risk management or related field
Ability to maintain solid working relationships with internal and external business partners
**Physical Requirements:**
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $85,104.04 - $141,840.07 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
**Location**
Williamsville, New York, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
Outsourcing & Strategic Initiatives Manager
Posted 3 days ago
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Overview
Prime Healthcare is an award-winning health system headquartered in Ontario, California. Prime Healthcare operates 51 hospitals and has more than 360 outpatient locations in 14 states providing more than 2.5 million patient visits annually. It is one of the nation’s leading health systems with nearly 57,000 employees and physicians. Eighteen of the Prime Healthcare hospitals are members of the Prime Healthcare Foundation, a 501(c)(3) not-for-profit public charity. Prime Healthcare is actively seeking new members to join our corporate team!
Responsibilities
The Manager Outsourcing and Strategic Initiatives will be responsible for providing day-to-day leadership, planning, organizing and executing department activities and delivery of strategic initiatives while maintaining continuous quality improvement. The ownership of the vendor service portfolio(s) includes delivering the business objectives (Key performance indicators), the successful transitions, service delivery and cost effectiveness (includes invoice reconciliation for the portfolio). It also includes the issue resolution, managing vendor relationship (portfolio based), stakeholder management and effective communication. In case of accountability of strategic initiatives - deliver successfully on timelines and business objectives, after identifying the best in class benchmarks and associated services and technology information / vendors / trends. The Manager maintains operations within budgetary parameters and will be accountable for the financial business cases as needed. Effectively interacts with all stakeholders, hospital leadership and other team members, while maintaining standard of professional business service. The effective management of staff and delivery of appropriate productivity and quality parameters is integral as well if the manager has direct reports. (Could be up to 8). The Manager is accountable to the Director and/or VP of Outsourcing and Strategic Initiatives for the day-to-day management of personnel, including staffing, timekeeping, employee evaluations, counseling, interviewing and selection of staff within established guidelines.
#PHCCareers
Qualifications
Education and Work Experience
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Ability to work independently with little supervision and seek guidance as needed to clarify assignments or request for information.
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Excellent communication, customer service and time-management skills.
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Proficient with various desktop applications such as Microsoft Excel, Word, PowerPoint and/or Access. Proficiency with IT hospital revenue cycle tools like Relay, EPIC, Meditech preferred.
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Must be a team player - Always willing to help in whatever way possible and go the extra mile to get the job done.
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Intuitive and skilled at problem solving in anticipation of business needs.
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Able to create policies and procedures, standard operating processes, job aids, training documents as needed for the portfolio of outsourcing and strategic initiatives.
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Have the ability to make logical correlations between data points to determine if analysis is accurate.
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Detail oriented, meticulous and accurate in completing tasks on time.
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Subject matter expert in the specific business portfolio; be it vendor portfolio or strategic initiative.
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Bachelor's Degree in Business, Accounting or Finance preferred.
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Five to eight years relevant business experience preferred
Employment Status
Full Time
Shift
Days
Equal Employment Opportunity
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights:
Connect With Us! (
FacilityPrime Healthcare Management Inc
LocationUS-TX-Farmers Branch
ID
CategoryManager
Position TypeFull Time
ShiftDays
Job TypeExempt
Finance & Accounting Outsourcing, Senior Manager (Construction Industry)
Posted 5 days ago
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Job Description
**What you can expect from us:**
+ Our shared values that foster inclusion and belonging including uncompromising integrity, collaboration, trust, and mutual respect
+ The opportunity to innovate and do work that motivates and engages you
+ A collaborative environment focused on enabling you to further your career growth and continuous professional development
+ Competitive compensation and a total rewards package that focuses on all aspects of your wellbeing
+ Flexibility to do impactful work and the time to enjoy your life outside of work
+ Opportunities to connect and learn from professionals from different backgrounds and with different cultures
**Benefits Information:**
Cherry Bekaert cares about our people. We offer competitive compensation packages based on performance that recognize the value our people bring to our clients and our Firm. The salary range for this position is included below. Individual salaries within this range are determined by a variety of factors including but not limited to the role, function and associated responsibilities, a candidate's work experience, education, knowledge, skills, and geographic location. In addition, we offer a comprehensive, high-quality benefits program ( which includes annual bonus, medical, dental, and vision care; disability and life insurance; generous Paid Time Off; retirement plans; Paid Care Leave; and other programs that are dedicated to enhancing your personal and work life and providing you and your family with a measure of financial protection.
**Pay Range:**
Pay Range $128,900 to $200,600
**About Cherry Bekaert**
Cherry Bekaert, ranked among the largest assurance, tax and advisory firms in the U.S., serves clients across industries in all 50 U.S. states and internationally. For more details, visit Bekaert provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, citizenship status, protected veteran status, disability status, or any other category protected by applicable federal, state or local laws. contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws.
This role is expected to accept applications for at least five calendar days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.
Candidates must demonstrate eligibility to work in the United States. Cherry Bekaert will not provide work sponsorship for this position.
Cherry Bekaert LLP and Cherry Bekaert Advisory LLC are members of Allinial Global, an accountancy and business advisory global association. Visit us at and follow us on LinkedIn, Instagram, Twitter and Facebook.
© 2025 Cherry Bekaert. All Rights Reserved.
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Supplier Sourcing & Vendor Management
Posted today
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Supplier Identification & Evaluation
Research and identify potential suppliers or vendors based on quality, cost, capacity, reliability, and alignment with project or company needs
Conduct supplier qualification assessments, including evaluating past performance, financial stability, certifications, and compliance with relevant standards.
Lead vendor onboarding processes, coordinating background checks, compliance documentation, and contract setup.
Negotiate pricing, service level agreements (SLAs), terms of delivery, and contractual obligations to ensure favorable conditions and risk mitigation.
Monitor vendor performance using metrics such as delivery timeliness, quality, cost, and compliance; conduct periodic performance reviews.
Serve as the main point of contact for vendor communications, maintain relationships, and provide support to address vendor questions or concerns.
Address and resolve vendor-related issues, such as delivery delays, contractual disputes, invoice mismatches, or compliance concerns.
Escalate unresolved issues appropriately, maintain documentation of problems, and follow through until resolution.
Identify cost-saving opportunities, vendor consolidation strategies, or process improvements to reduce procurement risk and improve efficiency.
Monitor and mitigate vendor or supply chain risks related to compliance, financial stability, delivery interruption, or changes in market conditions.
Maintain accurate and up-to-date vendor information, contracts, performance data, and documentation in vendor management systems or CRMs.
Recommend improvements to vendor selection, onboarding, and tracking processes based on post-engagement analysis and feedback.
Prepare supplier performance reports, vendor scorecards, and procurement insights for review by stakeholders and senior leadership.
Familiarity with procurement practices, supply chain dynamics, or sourcing strategies.
Excellent communication and interpersonal skills for managing vendor relationships and cross-functional coordination.
Company Details
Vendor Management Team Leader
Posted today
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About HDI Global Insurance Company
HDI Global Insurance Company is a commercial property and casualty insurer headquartered in Chicago, IL. As a wholly owned subsidiary of HDI Global SE, we manage the industrial lines division of the Talanx Group. Our extensive portfolio of products and services, combined with an international network of local insurers in over 150 countries, enables us to offer comprehensive domestic and global insurance solutions for U.S.-based multinational companies.
We are currently seeking a Vendor Management Team Leader to join our team, responsible for leading vendor relationships, procurement strategy, and contract management in support of HDI’s U.S. operations.
Position Overview
The Vendor Management Team Leader will oversee the sourcing, negotiation, and management of external vendor partnerships to ensure value, compliance, and performance across the supply chain. This role will collaborate with internal stakeholders, optimize procurement processes, and implement cost-saving strategies while maintaining strong vendor relationships and mitigating risk.
Key Responsibilities
- Identify, evaluate, and select vendors; manage onboarding and offboarding processes with clear performance standards.
- Negotiate favorable contract terms, pricing, and service levels; manage renewals and stakeholder approvals.
- Monitor vendor performance against established metrics and implement corrective actions where needed.
- Oversee procurement projects to ensure timely delivery of goods and services within budget.
- Collaborate across departments to align procurement strategies with HDI’s operational goals.
- Manage vendor budgets, analyze spend, and drive cost optimization initiatives.
- Ensure compliance with contractual obligations, corporate policies, and applicable regulations.
- Identify and mitigate risks associated with vendor relationships, including supply chain disruptions and non-compliance.
- Build and maintain strong, long-term vendor partnerships, acting as the primary liaison.
- Drive continuous improvement in procurement processes and vendor management practices.
Required Qualifications
- 5+ years of procurement, vendor management, or supply chain experience, preferably in financial services or insurance.
- Bachelor’s degree in Supply Chain Management, Business Administration, Economics, or related field.
- Strong negotiation, contract management, and relationship management skills.
- Demonstrated financial acumen with budgeting, forecasting, and cost analysis experience.
- Knowledge of procurement processes, contract law, and vendor risk management practices.
- Proficiency with ERP systems, contract management software, and related procurement tools.
- Excellent analytical, communication, and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced, collaborative environment.
- Professional procurement certifications (e.g., CPSM, CIPS) preferred.
Compensation
The base salary range for this position is $100,000-$130,000 plus eligibility for a performance-based annual bonus. Actual compensation will be based on a variety of factors including experience, education, and location.
Benefits - HDI Global Insurance Company offers a competitive benefits package, including:
401(k) with company match, Paid Time Off, Sick Leave, Medical, Health Reimbursement Arrangement (HRA), Telemedicine, Wellness Program, Employee Assistance Program (EAP), Dental, Vision, Accident & Critical Illness Insurance, Flexible Spending Account (FSA), Dependent Care FSA, Group and Voluntary Life Insurance, Short- and Long-Term Disability, Pet Insurance, Transit and Parking benefits.
Applicants must be legally authorized to work in the United States. Please note that HDI Global Insurance Company does not currently sponsor, nor assume sponsorship of, employment visas.
All resumes submitted to HDI Global Insurance Company without prior authorization from the Human Resources department will be considered unsolicited. HDI Global Insurance Company and its affiliates will not be responsible for any fees associated with unsolicited submissions.
Equal Opportunity Employer
HDI Global Insurance Company is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.
HDI Global Insurance Company participates in E-Verify.
Global Vendor Management Lead
Posted 1 day ago
Job Viewed
Job Description
Job ID
Posted
22-Sep-2025
Service line
Corporate Segment
Role type
Full-time
Areas of Interest
Purchasing/Procurement, Transaction Management
Location(s)
Dallas - Texas - United States of America, Remote - US - Remote - US - United States of America
**CBRE - BSO Global Vendor Strategy & Enablement Leader**
**About CBRE Group, Inc.**
CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage servicing, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at .
**About the Role**
The BSO Global Vendor Strategy & Enablement Leader is responsible for leading and managing all aspects of Global BSO relationships with third-party vendors, ensuring alignment with business objectives, driving operational efficiency, and maximizing value. This role requires a strategic thinker with strong leadership, negotiation, and analytical skills to build and maintain strong vendor partnerships, oversee service delivery, and drive continuous improvement across the BSO.
**What You'll Do**
+ **Vendor Relationship Management:** Cultivate and maintain strong relationships with all suppliers, ensuring the delivery of services meets business requirements and identifying opportunities for ongoing development and enhancement.
+ **Executive Alignment:** Maintain relationships with third-party providers' executive leadership to align strategically and ensure mutual success.
+ **Commercial & Contract Management:** Manage all commercial and contractual aspects of agreements with third-party providers and the BSO, working closely with finance and contract management teams to negotiate favorable commercial terms.
+ **Partnership Development:** Leverage understanding of vendor capabilities to identify new partnership opportunities that drive business growth and innovation.
+ **Service Delivery Oversight:** Oversee the ongoing transition of client account activity to vendors and ensure the success of service delivery staff.
+ **Compliance and Financial Management:** Ensure financial results and legal compliance of third-party providers, including overseeing finances, budgets, forecasts, and cost allocation processes.
+ **Performance Monitoring:** Monitor budget performance, Service Level Agreement (SLA) performance, and service delivery quality of third-party providers.
+ **Risk Management:** Identify, track, and proactively address risks related to operational continuity and vendor performance.
+ **Strategic Leadership:** Provide strong leadership and strategic thinking to guide vendor strategy and ensure alignment with overall BSO goals.
**What You'll Need**
+ **Communication & Influence:** Ability to comprehend, analyze, and interpret complex business documents; respond effectively to sensitive issues; and make persuasive presentations on complex topics to diverse audiences, including employees, clients, top management, and public groups.
+ **Negotiation & Motivation:** Ability to motivate, negotiate, and remediate effectively with key employees, top management, client groups, and third-party service providers to achieve desired outcomes.
+ **Problem Solving & Analytical Skills:** Ability to solve complex problems and deal with a variety of options in complex situations. Requires expert-level analytical and quantitative skills with proven experience in developing strategic solutions for a growing, matrix-based, multi-industry sales environment.
+ **Financial Acumen:** Very strong economics, math, and analytical skills with the ability to apply them strategically in diverse situations. Strong understanding of business and legal terminology related to contracts. Knowledge of relevant terms, definitions, and analytical methodology.
+ **Technical Proficiency:** Advanced knowledge of computer software and hardware (i.e., Microsoft Office Suite Products). Experience with industry-relevant tools and software preferred.
+ **Travel:** Ability to travel as required.
**Financial Knowledge:**
+ Requires in-depth knowledge of financial terms and principles. Reviews complex financial/business analysis and reports prepared by subordinates. Ability to analyze the most complex business/financial data and develop innovative solutions.
**Education and Experience:**
+ Advanced degree preferred.
+ A minimum of 10 years of leadership and strategic vendor management experience required.
**Why CBRE**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.
**Our Values in Hiring**
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
**Disclaimers**
To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Global Vendor Management Lead position is $160,000 annually and the maximum salary for the Global Vendor Management Lead position is 200,000 annually.
The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.
**Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at (U.S.) and (Canada).
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)