56 Park Operations jobs in the United States
Senior Park Operations Manager
77002 Houston, Texas
$95000 Annually
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Posted today
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Job Description
Our client, a renowned operator of recreational facilities and entertainment venues, is seeking a highly capable and experienced Senior Park Operations Manager to oversee operations at their flagship location near Houston, Texas, US . This role requires a dedicated, on-site presence to ensure the seamless and safe delivery of exceptional guest experiences. The successful candidate will be responsible for managing all aspects of park operations, including staffing, guest services, safety protocols, maintenance coordination, and event execution. You will lead and mentor a team of operational supervisors and staff, fostering a culture of excellence, guest satisfaction, and safety consciousness. Key responsibilities include developing and implementing operational plans, managing budgets, controlling costs, and ensuring compliance with all local, state, and federal regulations. You will work closely with various departments, such as marketing, entertainment, and food & beverage, to ensure a cohesive and outstanding visitor experience. The Senior Park Operations Manager will play a critical role in identifying and resolving operational challenges, implementing process improvements, and driving efficiency across all park functions. This position offers a unique opportunity to contribute to a dynamic and exciting industry, shaping the experiences of thousands of guests daily. We are looking for a results-driven leader with exceptional problem-solving skills, strong decision-making abilities, and a passion for hospitality and entertainment. A proven track record in managing large-scale operations, leading diverse teams, and ensuring high levels of guest satisfaction is essential. This role demands a proactive approach, meticulous attention to detail, and the ability to thrive in a fast-paced, high-pressure environment. You will be a key figure in ensuring the smooth running and continued success of one of the region's premier leisure destinations.
Responsibilities:
Responsibilities:
- Manage and oversee all day-to-day park operations, including guest services, safety, and facility maintenance.
- Lead, train, and motivate a team of operational supervisors and staff to ensure high performance and guest satisfaction.
- Develop and implement operational procedures and policies to enhance efficiency and safety.
- Ensure strict adherence to all health, safety, and emergency protocols.
- Manage operational budgets, control expenses, and identify cost-saving opportunities.
- Coordinate with other departments (e.g., Marketing, Entertainment, F&B) to ensure a seamless guest experience.
- Oversee staffing levels, scheduling, and performance management for operational teams.
- Respond to and resolve guest inquiries and complaints effectively and efficiently.
- Conduct regular inspections of park facilities to ensure they meet quality and safety standards.
- Drive continuous improvement initiatives within park operations.
- Bachelor's degree in Hospitality Management, Business Administration, Recreation Management, or a related field.
- Minimum of 7 years of progressive experience in operations management, preferably within the theme park, amusement park, or entertainment industry.
- Demonstrated experience in managing large teams and complex operational environments.
- Strong understanding of safety regulations, risk management, and emergency preparedness.
- Excellent leadership, communication, and interpersonal skills.
- Proven ability to manage budgets and control operational costs.
- Proficiency in relevant operational software and systems.
- Ability to work flexible hours, including nights, weekends, and holidays.
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0
Theme Park Operations Manager
32801 Orlando, Florida
$95000 Annually
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Posted 13 days ago
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Job Description
Our client is seeking a dynamic and experienced Theme Park Operations Manager to oversee the daily operations of a world-class entertainment venue. This role demands a leader with a passion for guest experience and a proven ability to manage complex operational functions. You will be responsible for ensuring the safety, efficiency, and profitability of various park departments, including attractions, food and beverage, retail, and guest services. A key aspect of this role involves collaborating with department heads to set operational goals, develop strategic plans, and implement best practices. The ideal candidate will possess strong leadership, problem-solving, and communication skills, with a keen eye for detail and a commitment to exceeding guest expectations. This role offers a hybrid work model, balancing on-site supervision with remote administrative tasks.
Key Responsibilities:
Key Responsibilities:
- Manage and direct the day-to-day operations of theme park departments to ensure seamless service delivery.
- Develop and implement operational policies and procedures to enhance guest satisfaction and safety.
- Oversee staff scheduling, training, and performance management for all operational teams.
- Monitor operational budgets, control costs, and identify opportunities for revenue enhancement.
- Ensure compliance with all safety regulations, health standards, and local ordinances.
- Collaborate with marketing and entertainment teams to support park events and promotions.
- Conduct regular park inspections to identify and address any operational issues or maintenance needs.
- Analyze operational data to identify trends, measure performance, and implement improvement strategies.
- Serve as a point of contact for guest feedback and resolve escalated guest issues promptly and professionally.
- Foster a positive and productive work environment for all park staff.
- Location: Primarily based in **Orlando, Florida**, with flexibility for hybrid work arrangements.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- 5+ years of experience in theme park operations or a similar leisure and entertainment management role.
- Demonstrated leadership experience with the ability to motivate and manage diverse teams.
- Strong understanding of park operations, including attraction safety, guest flow, and F&B/retail management.
- Excellent communication, interpersonal, and problem-solving skills.
- Proficiency in operational planning, budgeting, and performance analysis.
- Ability to work flexible hours, including weekends and holidays, as required.
- Experience with park management software and systems.
- A passion for the entertainment industry and delivering exceptional guest experiences.
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1
Senior Park Operations Manager
97204 Portland, Oregon
$75000 Annually
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Posted 19 days ago
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Job Description
Our client is seeking an experienced and dynamic Senior Park Operations Manager to oversee the daily operations and strategic development of major recreational facilities in **Portland, Oregon, US**. This pivotal role requires a blend of leadership, operational expertise, and a passion for enhancing community engagement through leisure and sports activities. The Senior Park Operations Manager will be responsible for managing budgets, staffing, facility maintenance, and program development, ensuring all activities align with our client's mission and high standards of service. Key responsibilities include developing and implementing operational plans, ensuring compliance with safety regulations, managing vendor contracts, and collaborating with various stakeholders to optimize user experience. You will also lead a team of facility supervisors and operational staff, fostering a positive and productive work environment. This hybrid role offers the flexibility to work remotely on certain days while maintaining essential on-site presence for effective management. The ideal candidate will possess exceptional problem-solving skills, a proven track record in operational management within the leisure or sports industry, and a strong understanding of financial management principles. A bachelor's degree in Parks and Recreation Management, Business Administration, or a related field is preferred, along with at least 5 years of progressive management experience. This is an excellent opportunity to make a significant impact on community well-being and recreational offerings. We are looking for an individual with strong leadership capabilities, excellent communication skills, and a strategic mindset to drive operational excellence and foster community growth. The role involves strategic planning, resource allocation, and performance monitoring to ensure the highest standards of service delivery.
Responsibilities:
Responsibilities:
- Develop and execute comprehensive operational strategies for parks and recreational facilities.
- Manage operational budgets, ensuring cost-effectiveness and financial targets are met.
- Lead, train, and mentor a team of operational staff, promoting a culture of excellence and safety.
- Oversee the maintenance and upkeep of all park infrastructure and equipment.
- Ensure compliance with all local, state, and federal regulations, including health and safety standards.
- Develop and manage programming schedules and special events.
- Cultivate strong relationships with community groups, stakeholders, and external partners.
- Implement customer service initiatives to enhance visitor satisfaction.
- Conduct regular performance reviews and provide constructive feedback to staff.
- Identify opportunities for operational improvements and implement best practices.
- Manage vendor relationships and procurement processes.
- Prepare detailed operational reports for senior management.
- Bachelor's degree in Parks and Recreation Management, Business Administration, or a related field.
- Minimum of 5 years of progressive management experience in leisure, sports, or recreation operations.
- Proven experience in budget management and financial oversight.
- Strong leadership and team management skills.
- Excellent communication, interpersonal, and problem-solving abilities.
- Knowledge of facility maintenance and safety regulations.
- Ability to work effectively in a hybrid environment.
- Passion for community development and recreational programming.
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2
Theme Park Operations Supervisor
32819 Orlando, Florida
$55000 Annually
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Posted 22 days ago
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Job Description
Our client is looking for a dedicated and energetic Theme Park Operations Supervisor to contribute to the exceptional guest experience at their world-class park in Orlando, Florida, US . This role is crucial for ensuring the smooth and safe operation of park attractions, shows, and guest services. You will lead a team of front-line associates, providing guidance, training, and support to deliver memorable experiences for all visitors. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for the entertainment industry. A proactive approach to problem-solving and a commitment to upholding the highest standards of safety and guest satisfaction are essential. Responsibilities include: supervising daily park operations, including attraction readiness, queue management, and show execution; leading and motivating a team of park associates, providing coaching and performance feedback; ensuring adherence to all safety protocols and emergency procedures; resolving guest inquiries and addressing concerns promptly and professionally; assisting with staff scheduling and labor management; monitoring operational performance and implementing improvements; collaborating with other departments to ensure seamless guest experiences; maintaining operational logs and reporting on key metrics; and contributing to a positive and inclusive work environment. We require a High School diploma or equivalent; a Bachelor's degree in Hospitality, Business, or a related field is a plus. Minimum of 3 years of experience in guest services, theme park operations, or a related field, with at least 1 year in a supervisory role. Proven ability to lead and motivate teams. Strong understanding of theme park operations and guest service principles. Excellent communication, interpersonal, and problem-solving skills. Ability to work flexible hours, including weekends, holidays, and evenings, as required by park operations. Must be able to stand for extended periods and work in various weather conditions. A passion for creating magical experiences for guests is a must. This is a fantastic opportunity to be part of a world-renowned entertainment destination.
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3
Director of Theme Park Operations
32801 Orlando, Florida
$120000 Annually
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Posted 6 days ago
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Job Description
Our client, a leader in the entertainment and leisure industry, is looking for a dynamic and experienced Director of Theme Park Operations to oversee the day-to-day management of their flagship park. This pivotal role is responsible for ensuring exceptional guest experiences, maintaining operational efficiency, and driving profitability. Located in the heart of the theme park capital, **Orlando, Florida, US**, this position requires a hands-on leader who can inspire and manage large, diverse teams. You will be accountable for all aspects of park operations, including attraction management, food and beverage, retail, guest services, safety, and security. The ideal candidate will have a proven ability to develop and implement strategic operational plans, manage budgets effectively, and foster a culture of safety and excellence. Strong leadership, communication, and problem-solving skills are essential. You will work closely with marketing, finance, and human resources to achieve business objectives and enhance the overall guest journey. Experience in large-scale event management, visitor attractions, or hospitality is highly preferred. A Bachelor's degree in Hospitality Management, Business Administration, or a related field, along with a minimum of 7 years of progressive operational leadership experience in the theme park or entertainment industry, is required. This is an incredible opportunity to shape the future of a world-renowned attraction and create unforgettable memories for millions of guests.
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4
Director of Theme Park Operations
32830 Orlando, Florida
$150000 Annually
WhatJobs
Posted 12 days ago
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Job Description
Our client is seeking a visionary and results-driven Director of Theme Park Operations to oversee all operational aspects of a world-class entertainment facility located in Orlando, Florida, US . This senior leadership role demands exceptional strategic planning, team management, and a profound understanding of guest experience and safety protocols within a high-volume theme park environment. The Director will be responsible for ensuring the efficient and safe delivery of all park attractions, shows, food and beverage services, retail operations, and guest support functions. You will lead a large team of operational managers and staff, fostering a culture of excellence, innovation, and continuous improvement.
Key Responsibilities:
Qualifications:
This is an unparalleled opportunity to lead operations at one of the most exciting destinations in the world.
Key Responsibilities:
- Develop and execute strategic operational plans to enhance guest satisfaction, operational efficiency, and profitability.
- Manage daily park operations, ensuring seamless execution of all attractions, entertainment, and services.
- Oversee budgeting, financial performance, and resource allocation for the operations department.
- Implement and enforce rigorous safety standards, compliance regulations, and emergency procedures.
- Lead, mentor, and develop a diverse team of operational managers and front-line staff.
- Drive initiatives to improve the overall guest experience, from arrival to departure.
- Collaborate with marketing, creative, and maintenance departments to align operational strategies with business objectives.
- Analyze operational data to identify trends, areas for improvement, and opportunities for innovation.
- Manage relationships with external vendors and suppliers.
- Serve as a key member of the senior management team, contributing to the overall strategic direction of the park.
Qualifications:
- Bachelor's degree in Business Administration, Hospitality Management, or a related field; Master's degree preferred.
- 10+ years of progressive leadership experience in theme park or large-scale entertainment operations.
- Proven track record of successfully managing complex operational budgets and driving profitability.
- Extensive knowledge of theme park safety regulations and best practices.
- Demonstrated ability to lead, motivate, and develop large teams.
- Exceptional problem-solving, decision-making, and analytical skills.
- Strong understanding of guest service principles and experience in delivering exceptional guest experiences.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to work flexible hours, including nights, weekends, and holidays, as required by park operations.
- Proficiency in relevant operational software and systems.
This is an unparalleled opportunity to lead operations at one of the most exciting destinations in the world.
Apply Now
5
Executive Chef - Theme Park Operations
32819 Orlando, Florida
$110000 Annually
WhatJobs
Posted 18 days ago
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Job Description
Our client, a world-renowned entertainment destination in Orlando, Florida, US , is seeking an exceptional Executive Chef to lead culinary innovation and operations across multiple high-volume theme park venues. This pivotal role demands a creative culinary artist with extensive experience in managing large-scale food and beverage operations, developing diverse menus, and upholding the highest standards of quality and safety. The Executive Chef will be responsible for overseeing all kitchen staff, from sous chefs to line cooks, ensuring exceptional food preparation and presentation. Key duties include menu conceptualization, recipe development, cost control, inventory management, and maintaining strict adherence to health and safety regulations. You will also play a crucial role in training and mentoring culinary talent, fostering a positive and productive work environment. This position requires a strategic thinker who can collaborate with marketing and operations teams to create unique dining experiences aligned with park themes and guest expectations. A passion for culinary excellence, combined with strong leadership and organizational skills, is essential. The ideal candidate will have a deep understanding of food trends, a commitment to sourcing high-quality ingredients, and the ability to manage budgets effectively while maximizing profitability. Join us to craft unforgettable culinary journeys for millions of guests annually.
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6
Senior Theme Park Operations Manager
32801 Orlando, Florida
$90000 Annually
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Posted 20 days ago
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Job Description
Our client, a world-renowned leader in the Hospitality & Tourism industry, is seeking a seasoned and dynamic Senior Theme Park Operations Manager to oversee key operational areas at their iconic attraction in Orlando, Florida, US . This position demands exceptional leadership, a passion for guest experience, and a proven track record in managing large-scale entertainment operations.
As a Senior Operations Manager, you will be responsible for the day-to-day management of multiple departments, ensuring the highest standards of safety, efficiency, and guest satisfaction. You will lead a diverse team of operational staff, drive performance improvements, and contribute to the overall strategic planning and execution of park operations. This role requires strong problem-solving abilities, excellent communication skills, and the capacity to thrive in a fast-paced, high-volume environment.
Key Responsibilities:
As a Senior Operations Manager, you will be responsible for the day-to-day management of multiple departments, ensuring the highest standards of safety, efficiency, and guest satisfaction. You will lead a diverse team of operational staff, drive performance improvements, and contribute to the overall strategic planning and execution of park operations. This role requires strong problem-solving abilities, excellent communication skills, and the capacity to thrive in a fast-paced, high-volume environment.
Key Responsibilities:
- Oversee the daily operations of assigned theme park departments, including rides, attractions, shows, and guest services.
- Ensure strict adherence to safety protocols, emergency procedures, and operational guidelines.
- Manage and develop a team of supervisors and hourly associates, fostering a positive and productive work environment.
- Monitor operational performance metrics, identify areas for improvement, and implement corrective actions to enhance efficiency and guest experience.
- Develop and manage operational budgets, controlling costs and maximizing revenue opportunities.
- Collaborate with other departments, including entertainment, marketing, and maintenance, to ensure seamless park operations and deliver exceptional guest experiences.
- Respond effectively to guest inquiries, complaints, and emergencies, ensuring timely and satisfactory resolutions.
- Implement and uphold company standards for cleanliness, presentation, and service quality.
- Participate in strategic planning initiatives, including new attraction openings and operational enhancements.
- Train and mentor staff on operational procedures, safety standards, and guest service best practices.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field (or equivalent experience).
- Minimum of 6 years of progressive experience in theme park or large-scale entertainment operations management.
- Proven leadership skills with the ability to motivate and manage diverse teams.
- Strong understanding of theme park operations, including safety regulations, crowd management, and guest flow.
- Excellent problem-solving, decision-making, and conflict-resolution skills.
- Exceptional communication, interpersonal, and customer service skills.
- Ability to work flexible hours, including nights, weekends, and holidays, as required by park operations.
- Proficiency in operational planning and budget management.
- Passion for the entertainment and hospitality industry.
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7
Remote Theme Park Operations Manager
32801 Orlando, Florida
$110000 Annually
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Posted 20 days ago
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Job Description
Our client is seeking an experienced and visionary Remote Theme Park Operations Manager to oversee various aspects of park operations. This is a fully remote position, allowing you to manage and optimize park functions from a distance. You will be responsible for developing and implementing operational strategies that ensure guest satisfaction, safety, efficiency, and profitability. This role requires a deep understanding of theme park dynamics, including ride operations, guest services, entertainment, and safety protocols. You will leverage technology and data analytics to identify areas for improvement, streamline processes, and enhance the overall guest experience. Key responsibilities include developing operational budgets, managing staffing levels and training programs, ensuring compliance with all safety regulations, and collaborating with other departments to coordinate park-wide initiatives. The ideal candidate will have a Bachelor's degree in Hospitality Management, Business Administration, or a related field, with a minimum of 8 years of progressive experience in theme park or large-scale entertainment operations. Exceptional leadership, problem-solving, and decision-making skills are essential. You must be adept at utilizing remote management tools and communication platforms to effectively lead and motivate teams. This is a unique opportunity to shape the operational excellence of a renowned leisure destination from a remote setting, contributing to its continued success and growth. The position demands a strategic mindset, a commitment to high standards of service, and the ability to drive operational improvements through innovative solutions and effective remote leadership. You will be instrumental in setting the operational tone and ensuring a magical experience for all park guests.
Key Responsibilities:
Key Responsibilities:
- Develop and implement operational plans and procedures for park attractions and services.
- Manage departmental budgets and control operational costs.
- Oversee staffing, training, and performance management for operational teams.
- Ensure adherence to safety standards, emergency procedures, and regulatory compliance.
- Analyze operational data to identify trends and implement improvements.
- Coordinate with marketing, entertainment, and other departments for park-wide events and initiatives.
- Manage guest service standards and resolve escalated guest issues.
- Implement and manage technology solutions for operational efficiency.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- 8+ years of experience in theme park or entertainment operations management.
- Proven experience in remote team leadership and management.
- Strong understanding of theme park operations, safety regulations, and guest experience principles.
- Excellent analytical, problem-solving, and decision-making abilities.
- Proficiency in relevant operational software and remote collaboration tools.
- Exceptional communication and interpersonal skills.
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8
Senior Aquatic Park Operations Manager
76102 Fort Worth, Texas
$85000 Annually
WhatJobs
Posted 21 days ago
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Job Description
Our client is seeking an experienced and dynamic Senior Aquatic Park Operations Manager to oversee all operational aspects of a large, high-traffic recreational aquatic facility in Fort Worth, Texas, US . This pivotal role involves leading a team of operational staff, ensuring the highest standards of safety, guest experience, and facility maintenance. The ideal candidate will possess a strong background in park management, particularly within the leisure and sports sector, with a proven track record of success in managing complex operations. Responsibilities include developing and implementing operational plans, managing budgets, ensuring compliance with all local, state, and federal regulations, and fostering a positive and productive work environment. You will be responsible for coordinating with maintenance teams to ensure all attractions and facilities are in optimal working condition, planning and executing special events, and managing emergency response protocols. A key aspect of this role is to drive operational efficiencies and enhance the overall guest satisfaction. This involves continuous evaluation of services, implementation of best practices, and staff training and development. The successful applicant will demonstrate exceptional leadership qualities, strong decision-making skills, and the ability to remain calm and effective under pressure. A commitment to safety and a passion for the leisure industry are essential. This is a unique opportunity to make a significant impact on a beloved community amenity and ensure its continued success and growth for years to come. The role requires a proactive approach to problem-solving and a dedication to maintaining an exceptional standard of service.
Qualifications:
Qualifications:
- Bachelor's degree in Recreation Management, Hospitality, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in operations management, preferably in a large aquatic or amusement park setting.
- Demonstrated experience in budget management and financial oversight.
- In-depth knowledge of pool operations, safety regulations, and lifeguard management.
- Exceptional leadership, communication, and interpersonal skills.
- Proficiency in Microsoft Office Suite and relevant operational software.
- CPR/First Aid certification required.
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