5,925 Partner Relations jobs in the United States

At HSA Bank, we're working toward a world where everyone is empowered to save for a healthy future. Our offerings in the healthcare savings space drive down healthcare costs, increase access, and assist with decision-making for consumers, health plans, partners, and advisors.

Are you ready to join us?

Job Summary:

Under the direct Supervision of the Partner Service Manager, the Partner Relations Specialist is responsible for managing daily issue resolution and providing administrative support for specific assigned Partners/Large Employers with money movement or audit risk. Takes ownership for providing communication plans and escalation tracking for proper internal and external visibility. This position also acts as a backup for Partner Service Managers for lower-level partner responsibilities.

Key responsibilities for the role:

• Acts as a Partner Subject Matter expert for assigned partners being internal and external support
• Assist Partner Service Managers with critical needs and support to meet partner goals
• Assist with managing, monitoring and identifying service trends based on file, intake, operational data
• Identify scalable processes that will work across all of our partner relationships to meet or improve goals
• Regularly review internal knowledge base content for consistency, quality, and ease-of-use for assigned partners
• Gather insights from our support teams to identify trends and opportunities for improvement
• Own the success and serve as point of contact for critical high risk partner tasks
• Own Partner custom money movement processes with extreme detail to contractual obligations.
• Proactively monitors file processing
• Act as file expert for each Partnership we support
• Responsible for daily ownership of Partner dashboard updates and necessary reporting to partners
• Responsible for performing customized monthly processes per Partner which include critical decision-making responsibilities to assist in partner framework being successful
• Escalate issues when appropriate and drives recovery efforts
• Identifies systemic issues as they occur and works with Senior/Manager to rectify
• Resolve partner support through case management in a timely and professional manner
• Support Partner specific project work in reference to internal/external enhancements to improve our Partner experience

Key skills/experience qualifications for the role:

• 4 years of experience minimum servicing partners and large employers.
• 2 years of experience minimum with employee benefits, TPA's or insurance carriers with HSA/Notional products
• Strong interpersonal skills
• Proven customer service experience
• Adaptability to prioritize workload and frequently transition between different focuses aligned with role
• Utilize communication and problem-solving skills to effectively perform assigned assignments
• Working knowledge of computer and processing skills (email, internet, intranet, etc.)
• Proficient in Microsoft Office Suite with proven ability in lookups and macros.
• Excellent verbal and written communication skills
• Possesses the ability to maintain the strictest confidentiality of company and customer information.
• Ability to effectively multi-task
• Excellent organizational skills with attention to detail
• Ability to work with a diverse work force and customer base
• Demonstrates flexibility and adaptability. Handles day-to-day challenges confidently and willing to adjust to multiple demands, shifting priorities, and rapid change.
• Strong commitment to achieving personal growth and success

The estimated salary range for this position is $50,000USD to $55,000USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.

#LI-BY1

#LI-REMOTE

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Under administrative direction, uses extensive knowledge and skills obtained through education, training and experience to ensure contracts for our various product partners (i.e. mutual funds, ETFs, annuities and insurance, etc.) are executed and updated for optimum quality, performance and delivery date. This position will work within the Investment Solutions group within Global Wealth Solutions and will administer all contracts, provide appropriate internal and external reporting for Mutual Funds, and ensure risk to the firm is minimized and contracts contain business acceptable terms and conditions prior to the organization's commitment.
**Essential Duties and Responsibilities**
+ Performs detailed analysis of all economic and selling contracts of various product partners.
+ As a contract professional, gathers, analyzes, interprets and distributes information on sales trends, product demand and marketing strategies of assigned products.
+ Interfaces with multiple departments within the firm, namely Operations, to launch new funds, place certain restrictions on existing funds, and ensure that appropriate disclosures are in place.
+ Documents results of negotiations and maintains all historical information and finalized (signed) copies of contracts.
+ Interacts with financial advisors to discuss fund availability and preferred share classes.
+ Make decisions related to contract terms based on economic and non-economic factors.
+ Execute fulfilling product partner, departmental and financial advisor reporting requests.
+ Ensures all contracts meet company standards and financial industry regulations.
+ Maintains a constant awareness of changes and advancements in contract management, technology, finance, negotiating skills and law to implement improved methods and techniques as appropriate.
+ Prepares and delivers written and oral presentations to product partners and financial advisors.
+ Performs other duties and responsibilities as assigned.
**Knowledge, Skills, and Abilities**
+ Various investment and economic aspects of mutual funds, exchange traded funds, and insurance products.
+ Operational infrastructure of the firm, including how packaged products function within the existing infrastructure.
+ Investment concepts, practices and procedures used in the securities industry regarding applicable legislation, compliance standards, policies, and procedures within assigned business area.
+ Principles of banking & finance and securities industry operations including finance, accounting, budgeting, and cost control procedures.
+ Fundamental concepts, principles, and practices of strategic sourcing and contract management.
+ Regulatory guidelines.
**Skill in**
+ Organizing, managing, and tracking multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment.
+ Critical thinking, excellent verbal & written communication skills, collaborative spirit, and leadership by words, and more important, actions.
+ Cultivating and maintaining effective working relationships at all levels of the organization and in the industry.
+ Critical thinking and problem solving with limited supervisory guidance.
+ Implementing strategies and tactical plans across organizational lines.
+ Proven strong negotiation and relationship management skills.
+ Gathering and compiling information and data.
+ Basic database and technology concepts.
+ Identifying the needs of customers through effective questioning and listening techniques.
+ Investigating and responding to customer and vendor complaints.
+ Managing agreement pipeline in organized and efficient manner.
+ Preparing and delivering written and oral presentations to internal customers and groups.
+ Problem solving sufficient to effectively analyze, research and resolve inquiries and issues in a timely manner.
+ Analyzing business processes and identifying process improvement opportunities.
+ Operating standard office equipment and using required software applications including at least intermediate skills with Microsoft Office Suite.
+ Refining and implementing contract management methodologies, tools and practices.
+ Designing and developing management reports.
+ Product planning, product development or product management.
+ Analytics, strategic thinking and client empathy a must.
+ Teaching, sufficient to explain multiple products and strategies.
+ Interpreting and conveying comments and questions of others.
**Ability to**
+ Demonstrate uncompromising adherence to ethical principles.
+ Represent the company in a highly professional manner.
+ Establish clear directions and priorities.
+ Multi-task, work in teams, self-motivate/take initiative, innovate, work independently, adapt, accept and lead change, meet deadlines.
+ Develop and maintain effective working relationships with team members, internal partners, and external parties.
+ Provide a high level of customer service.
+ Facilitate meetings, ensuring that all viewpoints, ideas and problems are addressed.
+ Partner with other functional areas to accomplish objectives.
+ Balance conflicting resource and priority demands.
+ Demonstrate a level of competence with well-respected industry fund partners.
+ Read and interpret complex legal documents such as prospectus documents and selling agreements.
+ Organize, prioritize, and manage tasks and projects to complete work efficiently.
+ Use appropriate interpersonal skills and communicate effectively, both orally and in writing, with all organizational levels including excellent presentation skills
+ Assimilate and prioritize strategies into operational guidelines.
+ Handle stressful situations, a heavy diverse case load and provide a high level of customer service in a calm and professional manner.
+ Attend to detail while maintaining a big picture orientation.
+ Resolve complex analytical challenges, independently analyze information; and make recommendations based on financial analysis.
+ Prepare strategies and negotiate complex business transactions to favorable conclusions.
+ Read, interpret, analyze and apply legal, technical, and regulatory information.
+ Maintain timely and orderly communication and organization of agreement process and timeline.
+ Prioritize, manage, and lead multiple streams of work with the proven ability to influence partners and drive execution through high level organization and project management skills.
+ Have hands-on/team-player attitude towards tactical as well as strategic work. Proven ability to deliver on-time product and project results.
**Educational/Previous Experience Requirements**
+ Bachelor's Degree in business (e.g. finance, accounting, etc.) and a minimum of three (3) years of experience in the financial services industry.
+ OR ~
+ Any equivalent combination of experience, education, and/or training approved by Human Resources.
**Licenses/Certifications**
+ SIE required provided that an exemption or grandfathering cannot be applied.
+ Series 7 obtained within 90 days

Job Description

Job Description

WorldVia Travel Network seeks a dynamic, results-oriented Partner Relations Specialist. This role is responsible for building, strengthening, and optimizing relationships with travel suppliers and strategic partners. This role focuses on collaboration, performance, and delivery—driving revenue growth, enhancing partner satisfaction, and maximizing the impact of supplier marketing and sponsorship programs. The ideal candidate is a relationship-builder with strong communication skills, commercial acumen, and an organized, data-informed approach.

About WorldVia Travel Network

WorldVia Travel Network is a leading host agency for independent travel advisors, supporting over 4,600 members with innovative technology, strategic partnerships, and a proven track record in the travel industry. Since our founding in 1998, we’ve grown into a powerhouse network, providing travel professionals with the tools, education, and connections they need to thrive. We partner with top travel brands like Royal Caribbean, Norwegian Cruise Line, Hilton, Disney Destinations, and more, delivering exclusive benefits and best-in-class support.

Key Responsibilities

Partner Relationship Management

• Serve as primary point of contact for assigned travel partners; manage day-to-day communications, inquiries, and issue resolution.
• Conduct regular partner business reviews (quarterly/monthly) to assess performance, identify growth opportunities, and align on joint plans.
• Maintain a deep understanding of partner products, promotions, and target markets; advocate for partner success across internal teams.

Supplier Marketing & Sponsorships

• Develop, manage, and maintain supplier marketing and sponsorship products; own the delivery of contracted assets and timelines.
• Coordinate with marketing to execute campaigns (email, webinars, content, events) that drive advisor engagement and bookings.
• Report on campaign performance and sponsorship ROI; provide recommendations to optimize future activations.

Sales Enablement & Revenue Growth

• Assist partners in promoting travel packages and programs effectively within the advisor community.
• Track sales activities and partner touchpoints in the CRM; keep account details up to date and accurate.
• Monitor sales performance by product category and partner; identify trends, gaps, and opportunities to hit/exceed targets.
• Meet or exceed supplier marketing/sponsorship sales targets and related revenue quotas where applicable.

Insights & Communication

• Prepare and deliver presentations on WorldVia products, programs, and partner value propositions to partners and advisors.
• Stay current on industry trends, competitive landscape, and best practices; translate insights into action for partner growth.
• Develop strong, ongoing relationships with prospects and members to support partner adoption and program participation.

Cross-functional Collaboration

• Work closely with Member Development, Marketing, Events, and Technology teams to ensure seamless delivery and partner satisfaction.
• Coordinate internal resources to execute partner plans, campaigns, and training initiatives.

Success Metrics (Examples)

• Partner satisfaction scores and retention.
• Sponsorship/marketing revenue attainment and on-time delivery of assets.
• Advisor engagement and conversion on partner campaigns (attendance, CTR, bookings).
• Accuracy and timeliness of CRM updates and reporting cadence.
• Growth in category/product sales for assigned partners.

Working at WorldVia

At WorldVia , we’re looking for structured thinkers full of passion, ambition, and kindness. We’d love for you to apply even if your experience doesn't precisely match the job description. Your experience, skills, and interests will help you stand out—especially if your career has taken extraordinary twists and turns. We welcome people of diverse backgrounds and perspectives who aren’t afraid to challenge assumptions and the status quo. Join us.

Our Team Members:

• Are fundamental optimists who believe that no industry compares to the travel industry.
• Go to extraordinary lengths to distinguish ourselves through world-class work.
• Prioritize quality over speed and speed over scope.
• Desire to work with deeply kind, mission-driven people.
• Strive to make the complex simple.
• Use first principles to debate ideas, test assumptions, and make decisions.
• Seek the truth by putting data above opinions.
• Assume good intent and give tactical feedback to help each other get better.
• Hold no ego—when our customers win, we all win .

We are committed to your professional development and growth as a company.

• You will set your own monthly goals aligned with our ambitious strategy.
• You will have our collective support in achieving significant wins—and personal coaching from your manager.
• You will be encouraged to take risks, try new things, and be creative with your work.
• You will have many opportunities to exchange and engage in feedback.
• You will be offered continual chances to stretch yourself and raise your own "bar."
• You will be rewarded for achieving excellence and mastery

Requirements

• High school diploma or equivalent.
• 2+ years in partner relations, account management, supplier marketing, or sales support (travel, hospitality, or related industry preferred).
• Proficiency in Microsoft Office Suite (PowerPoint, Excel, Outlook, Word).
• Experience with CRM systems (e.g., HubSpot, Salesforce, or similar) and basic reporting.
• Relationship-first communicator: excellent interpersonal, written, and verbal communication skills.
• Commercial mindset: comfortable with targets, negotiating value, and reporting on performance.
• Data-informed: ability to analyze and communicate data clearly; translate metrics into decisions.
• Organized and detail-oriented: strong project management and follow-through across multiple partners and deadlines.
• Presentation skills: confident in delivering decks, webinars, and partner updates to varied audiences.
• Tech-savvy: comfortable with CRM tools, Microsoft Office Suite, and virtual collaboration platforms.
• 10-25% Travel Required.

Preferred

• Bachelor’s degree in marketing, business, hospitality, or related field.
• Experience working with travel suppliers, host agencies, consortia, or franchise networks.
• Familiarity with sponsorship delivery, co-op marketing, and lead generation programs.

Benefits

• Employer-Sponsored Medical and Dental Insurance with Employee Contribution
• Fully-Funded Life Insurance (1x salary) & LTD (Long-Term Disability Insurance)
• Optional Employee-Paid Vision Insurance and STD (Short-Term Disability Insurance)
• 401k with up to 4% Company Match
• Paid Time Off + Company Holidays
• Additional Time Off for Your Birthday and Work Anniversary
• Discount Travel Program

Equal Opportunity & E-Verify Statement
WorldVia is an equal opportunity employer. This employer participates in E-Verify . We will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.

Work Location Eligibility

This position is open to candidates located in the United States, except those residing in California and New York due to state employment law requirements.

Company Overview:

Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. It’s no wonder 98% of patients report being fully satisfied with Upward Health!

Job Title & Role Description:

The Community & Partner Relations Coordinator (CPRC) plays a vital role in embedding Upward Health within the local care ecosystem. This position is responsible for building and strengthening relationships with community-based organizations (CBOs), clinical providers, and ancillary service partners such as labs and imaging centers. By cultivating these partnerships, the CPRC helps create a seamless, person-centered network of support that meets both the clinical and basic needs of our patients. The CPRC also leads the development and ongoing maintenance of a robust, up-to-date resource directory to connect patients to essential services—supporting our commitment to whole-person care.

Key Responsibilities

• Identify and engage key organizations and influencers to build robust local networks of clinical and community partners.
• Maintain and update partner directories (CBOs and clinical providers) in Salesforce, aligned to market needs and service availability.
• Ensure external clinical and community partners meet quality standards and are aligned with patient needs (e.g., housing, food, transportation).
• Serve as the primary liaison for external partners, including PCPs, specialists, SNFs, labs, imaging centers, and community organizations.
• Facilitate regular check-ins and feedback loops with partners to align expectations, monitor progress toward enrollment and quality goals, and resolve challenges.
•   Support care teams by sourcing relevant resources to address UH patients' clinical and social needs.
• Develop a strong understanding of application processes for key community resources (e.g., SNAP, Medicaid, housing assistance), and support care team training and education to ensure accurate and efficient completion.
• Use data driven approach to develop targeted interventions/campaign that help drive enrollments, improve Annual Wellness Visits, close quality gaps and reduce readmissions.

Skills Required:

• Network development, relationship management and stakeholder engagement
• Experience in healthcare, social services, or community outreach
• Strong verbal and written communication
• CRM/EMR proficiency (Salesforce preferred)
• Organizational and time management skills
• Data analysis and interpretation
• Knowledge of social service programs (e.g., SNAP, housing assistance)

Key Behaviors:

• Builds trust and rapport with diverse partners and stakeholders
• Takes initiative in outreach and follow-ups (in-the-field and telephonic)
• Displays cultural sensitivity and community awareness
• Demonstrates adaptability in dynamic, multi-stakeholder environments
• Maintains professionalism in all communications and representations
• Provides proactive support to internal care teams

Competencies:  

Interpersonal Communication: Able to connect and communicate effectively with both clinical and community partners.

Collaboration: Works closely with care teams and external organizations to align on goals and ensure smooth patient transitions.

Problem Solving: Uses data and partner feedback to troubleshoot gaps in care and improve resource navigation.

Technology Proficiency: Comfortable using tools like Salesforce and EMRs to manage partner directories and track outcomes.

Community Engagement: Acts as a liaison between Upward Health and the local ecosystem, representing the organization at events and meetings.

Attention to Detail: Ensures accurate and up-to-date documentation of resources and partner relationships.

Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.

Compensation details: Yearly Salary

PI54235bf5e30b-

Trustmark's mission is to improve wellbeing - for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you'll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities.
**About the role**
We are looking for a Vice President, Sales Technology & Partner Relations to join Trustmark!
Responsible for leading the strategy and execution for enrollment solutions, benefits administration technology, and client engagement services. Combines revenue generation, strategic partnerships, client success, and innovative technology positioning to drive market growth and retention. Optimizes sales and operational efficiency by managing processes, implementing technology, and ensuring data-driven decision-making that drive the efficiency, scalability, and performance of sales organization's enrollment systems. Aligns cross-functional teams to support our mission of delivering innovative and cost-effective employee benefits solutions to our clients. Partners closely with IT partners to ensure seamless integrations with key benefit administration partners with the ultimate mission of enabling efficient, friction free plan setup and enrollment experiences for customers.
**Key Accountabilities:**
**Strategic Leadership**
+ Develop and execute the overall strategy for enrollment services aligned with company growth and client needs.
+ Drive continuous improvement in enrollment processes, systems, and tools to increase efficiency and service quality.
+ Partner with executive leadership to support strategic initiatives, client expansion, and operational scalability growth and client needs.
+ Identify and build relationships with key benefit administration platforms, driving favorable business arrangements and superior, friction free experiences for TMK customers. Ensure TMK has business partnerships with the key market players.
+ Ensure appropriate technologies are in place to support enrollments for customers who are not tied to a benefit administration platform.
+ Build an exceptional team of professionals to support enrollment activities at scale.
**Enrollment Technology Solutions**
+ Develop and communicate the value proposition of the company's enrollment platforms.
+ Collaborate with Product and Technology teams to ensure alignment between client needs and platform capabilities.
+ Serve as a thought leader in digital transformation in benefits enrollment.
+ Evaluate and implement technology solutions that streamline internal processes, enhance customer experiences, and support scalability.
+ Ensure data integrity, security, and compliance across platforms and business units.
**Client Relations & Retention**
+ Build executive-level relationships with key clients and brokers.
+ Drive a client-first culture across the organization, ensuring satisfaction, loyalty, and retention.
**Cross-Functional Leadership**
+ Collaborate with Marketing to develop targeted campaigns and sales enablement tools.
+ Work closely with Operations, Implementation, and Product teams to ensure seamless delivery of enrollment services.
+ Work closely with IT to ensure market leading, efficient tech solutions are in place to maximize accuracy and efficiency in our enrollment processes.
+ Provide insights and feedback to continuously improve product offerings and client experience.
**Minimum Requirements:**
+ Bachelors Degree and 10 + years of progressive experience in benefits administration, enrollment. management, or related operations OR High School Diploma/GED and 15+ years of progressive experience.
+ 5+ years in a senior leadership role with direct responsibility for large-scale enrollment operations.
+ Experience with multiple enrollment platforms and benefits administration systems.
+ Deep understanding of **benefits enrollment platforms** , **HRIS** , sales platforms and automation tools.
+ Exceptional leadership, project management, and process optimization skills.
+ Excellent communication and relationship-building abilities, both internally and externally.
+ Proven leadership experience in managing cross-functional teams and executive stakeholders.
**Preferred:**
MBA
The compensation range for this role is (based on the corporate location in Lake Forest, Illinois):
$177,325 - $278,173 per year
The final salary offer will be determined based on factors such as location, qualifications, experience, skill set, and other relevant factors. This position may also be eligible for bonus. We understand that compensation is an important factor when considering a new opportunity, and we strive to provide a competitive salary within the market.
Brand: Trustmark
In addition to compensation, we offer a comprehensive benefits package that includes: Health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives. We also offer a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums. For questions about compensation and benefits, please speak to the Recruiter if you decide to apply and are selected for an interview.
Trustmark is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business.  We are an equal opportunity employer, including disability and protected veteran status.
Join a passionate and purpose-driven team of colleagues who contribute to Trustmark's mission of helping people increase wellbeing through better health and greater financial security. At Trustmark, you'll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves.
Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
When you join Trustmark, you become part of an organization that makes a positive difference in people's lives. You will play a vital role in delivering on our mission of helping people increase wellbeing through better health and greater financial security. Our customers tell us they simply appreciate the personal attention and knowledgeable service. Others tell us we've changed their lives.
At Trustmark, you'll be part of a close-knit team. You'll enjoy abundant opportunities to grow your career. That's why so many of our associates stay at Trustmark and thrive. Trustmark benefits from more than 100 years of experience but pairs that rich history with a palpable sense of optimism, growth and excitement for what's ahead - and beyond. This is a place where associates bring their whole selves to work each day. A place where you can be yourself. Whatever your beyond is, you can achieve it at Trustmark.

**Job Type:** Regular
**Time Type:** Full time
**Work Shift:** Day (United States of America)
**FLSA Status:** Exempt
**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.**
This position will cover the Northern region of MA, with on-site work including Newburyport, Haverhill and Beverly locations.
Under the direction of the Executive Director, Labor Relations, this role provides day to day consulting, mediation, facilitation and guidance regarding bargaining unit employment and labor issues, including but not limited to, contract administration, mediation, impact bargaining, discipline, grievance processing, resolution, negotiations, settlements and other labor/employee relations functions.
**Job Description:**
**Essential Duties & Responsibilities** including but not limited to:
- Provides consulting services to all organizational levels on labor relations matters, including Vice Presidents, Directors, and Managers across multiple entities within Beth Israel Lahey Health system.
- Mediates labor and employee relations issues by meeting with supervisors and employees to discover the source of the problem and facilitate resolution.
- Consults with in-house legal counsel, when appropriate, on matters related to equitable treatment of employees and to minimize liability and litigation.
- Conducts investigations in a prompt, efficient, and impartial manner. Provide and maintain all relevant documentation and notes. Draft discipline and performance improvement plans, when appropriate.
- Responsible for maintaining satisfactory labor-management relations between management and union(s).
- Co-chair monthly labor management meetings; take and maintain accurate minutes.
- Directs and develops strategy to coordinate bargaining unit layoffs, when appropriate, or other reduction in force plans; ensure involved parties receive appropriate guidance, support and information. Supports all aspects of HR during restructurings.
- Administers the bargaining unit grievance process. Handles day to day responsibilities relating to union grievances and problem-solving, arbitration preparation, contract administration, settlement agreements with legal department.
- Serves as member of management negotiating team and responsible for significant preparation for the bargaining process.
- Demonstrate an understanding of the union job descriptions, performance expectations, and competency assessments.
- Demonstrate a commitment toward meeting and exceeding the needs of our entities.
- Participate in departmental and/or interdepartmental quality improvement activities.
- Assists in the development of policies and procedures.
- Provides educational courses and materials to supervisors, managers and HR representatives.
- Perform all other duties as needed or directed to meet the needs of the department.
**Minimum** **Qualifications:**
**Education:** BS/BA or equivalent in related field
**Licensure, Certification & Registration:** N/A
**Experience:** Minimum of 4 years of hands on experience in the area of labor relations, including attendance at negotiations, contract administration, settlements, grievance handling, and investigations
**Skills, Knowledge & Abilities:**
- Health care experience strongly preferred
- Content expert in areas of collaborative bargaining, alternative dispute resolutions, contract administration, grievance, arbitration and knowledge of similar state laws
- Strong investigative interpersonal, facilitation, communication and consulting skills.
- Ability to understand complex financial and workforce data.
- Demonstrated track record of creative leadership in the development and articulation of labor policy and strategy.
- Ability to assess needs, influence, collaborate and partner at all levels across the organization.
- Knowledge of laws governing employment
- Project management skills
- Effective interpersonal skills to interact with all levels of employees
- Excellent commuinication skills both written and verbal
- Excellent computer skills using Microsoft Office Word, Excel and Access
**Preferred Qualifications & Skills:**
- SPHR or SHRM-SP. Experience as an HRBP working preferably within a system environment and with a multi-site dispersed workforce
- Experience with Labor Soft and Workday
**As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.**
**More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.**
**Equal Opportunity** **Employer/Veterans/Disabled**

Clean Harbors is looking for a **Human Resources Business Partner** for our Labor Relations group. This role oversees the development and execution of business specific people initiatives that align and support overall business strategy. This role focuses on working with the business leaders to promote a culture of positive employee relations and employee engagement.
**Why work for Clean Harbors?**
+ Health and Safety is our #1 priority and we live it 3-6-5!
+ Competitive wages ($85,000-$120,000)
+ Comprehensive health benefits coverage after 30 days of full-time employment
+ Group 401K with company matching component
+ Opportunities for growth and development for all the stages of your career
+ Generous paid time off, company paid training and tuition reimbursement
+ Positive and safe work environments
+ Ensuring that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and acting in a safe manner at all times;
+ Maintains an in-depth knowledge of working within unionized environments in North America, reducing legal risk and ensuring regulatory compliance;
+ Work with local management, and supervisors on handling employment law and labor relations issues; recommend and help implement appropriate actions, both on the union and non-union level;
+ Help create and administer union awareness training/plans;
+ Represent the company's interests in claims and proceedings involving union organizing, unfair labor practices, unemployment compensation, worker's compensation, wage and hour issues, and discrimination issues;
+ Research, evaluate, and mediate various labor and employment issues that may result in employment litigation;
+ Coach, counsel and train all managers and employees company policies/procedures, organizational development training programs, career development, employee relations, and all other training programs;
+ Strategically collaborate with business leaders to understand and improve employee relations, contract interpretation, grievances, arbitration and mediation issues;
+ Works with all centers of excellence around contract administration - pay, benefits, kronos and all remittances;
+ Manages and resolves complex employee/labor relations issues. Conducts effective thorough and objective investigations.
+ Willing to travel away from home at least 50% of the time;
+ 2+ years' experience in the Labor Relations field;
+ 2+ years of prior field HR experience.
+ Bachelor's degree in Human Resources preferred or 2 years experience in lieu of degree required;
+ Ability to bridge cross functional boundaries within an organization;
+ Ability to make decisions in an adverse situation;
+ Conflict resolution ability to support team development;
+ Effective communication skills;
+ Attention to detail, problem solving, effective communication skills;
+ Presentation/public speaking skills;
+ Project management experience.
**40-years of sustainability in action.** At Clean Harbors, our mission is to create a safer, cleaner environment through the treatment, recycling, and disposal of hazardous materials. Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology - come be part of the solution with us.
Clean Harbors is an equal opportunity employer.
Clean Harbors is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact or .
_Clean Harbors is a Military & Veteran friendly company._
*CH
#LI-HB1

Clean Harbors is looking for a **Human Resources Business Partner** for our Labor Relations group. This role oversees the development and execution of business specific people initiatives that align and support overall business strategy. This role focuses on working with the business leaders to promote a culture of positive employee relations and employee engagement.
**Why work for Clean Harbors?**
+ Health and Safety is our #1 priority and we live it 3-6-5!
+ Competitive wages ($85,000-$120,000)
+ Comprehensive health benefits coverage after 30 days of full-time employment
+ Group 401K with company matching component
+ Opportunities for growth and development for all the stages of your career
+ Generous paid time off, company paid training and tuition reimbursement
+ Positive and safe work environments
+ Ensuring that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and acting in a safe manner at all times;
+ Maintains an in-depth knowledge of working within unionized environments in North America, reducing legal risk and ensuring regulatory compliance;
+ Work with local management, and supervisors on handling employment law and labor relations issues; recommend and help implement appropriate actions, both on the union and non-union level;
+ Help create and administer union awareness training/plans;
+ Represent the company's interests in claims and proceedings involving union organizing, unfair labor practices, unemployment compensation, worker's compensation, wage and hour issues, and discrimination issues;
+ Research, evaluate, and mediate various labor and employment issues that may result in employment litigation;
+ Coach, counsel and train all managers and employees company policies/procedures, organizational development training programs, career development, employee relations, and all other training programs;
+ Strategically collaborate with business leaders to understand and improve employee relations, contract interpretation, grievances, arbitration and mediation issues;
+ Works with all centers of excellence around contract administration - pay, benefits, kronos and all remittances;
+ Manages and resolves complex employee/labor relations issues. Conducts effective thorough and objective investigations.
+ Willing to travel away from home at least 50% of the time;
+ 2+ years' experience in the Labor Relations field;
+ 2+ years of prior field HR experience.
+ Bachelor's degree in Human Resources preferred or 2 years experience in lieu of degree required;
+ Ability to bridge cross functional boundaries within an organization;
+ Ability to make decisions in an adverse situation;
+ Conflict resolution ability to support team development;
+ Effective communication skills;
+ Attention to detail, problem solving, effective communication skills;
+ Presentation/public speaking skills;
+ Project management experience.
**40-years of sustainability in action.** At Clean Harbors, our mission is to create a safer, cleaner environment through the treatment, recycling, and disposal of hazardous materials. Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology - come be part of the solution with us.
Clean Harbors is an equal opportunity employer.
Clean Harbors is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact or .
_Clean Harbors is a Military & Veteran friendly company._
*CH
#LI-HB1

Clean Harbors is looking for a **Human Resources Business Partner** for our Labor Relations group. This role oversees the development and execution of business specific people initiatives that align and support overall business strategy. This role focuses on working with the business leaders to promote a culture of positive employee relations and employee engagement.
**Why work for Clean Harbors?**
+ Health and Safety is our #1 priority and we live it 3-6-5!
+ Competitive wages ($85,000-$120,000)
+ Comprehensive health benefits coverage after 30 days of full-time employment
+ Group 401K with company matching component
+ Opportunities for growth and development for all the stages of your career
+ Generous paid time off, company paid training and tuition reimbursement
+ Positive and safe work environments
+ Ensuring that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and acting in a safe manner at all times;
+ Maintains an in-depth knowledge of working within unionized environments in North America, reducing legal risk and ensuring regulatory compliance;
+ Work with local management, and supervisors on handling employment law and labor relations issues; recommend and help implement appropriate actions, both on the union and non-union level;
+ Help create and administer union awareness training/plans;
+ Represent the company's interests in claims and proceedings involving union organizing, unfair labor practices, unemployment compensation, worker's compensation, wage and hour issues, and discrimination issues;
+ Research, evaluate, and mediate various labor and employment issues that may result in employment litigation;
+ Coach, counsel and train all managers and employees company policies/procedures, organizational development training programs, career development, employee relations, and all other training programs;
+ Strategically collaborate with business leaders to understand and improve employee relations, contract interpretation, grievances, arbitration and mediation issues;
+ Works with all centers of excellence around contract administration - pay, benefits, kronos and all remittances;
+ Manages and resolves complex employee/labor relations issues. Conducts effective thorough and objective investigations.
+ Willing to travel away from home at least 50% of the time;
+ 2+ years' experience in the Labor Relations field;
+ 2+ years of prior field HR experience.
+ Bachelor's degree in Human Resources preferred or 2 years experience in lieu of degree required;
+ Ability to bridge cross functional boundaries within an organization;
+ Ability to make decisions in an adverse situation;
+ Conflict resolution ability to support team development;
+ Effective communication skills;
+ Attention to detail, problem solving, effective communication skills;
+ Presentation/public speaking skills;
+ Project management experience.
**40-years of sustainability in action.** At Clean Harbors, our mission is to create a safer, cleaner environment through the treatment, recycling, and disposal of hazardous materials. Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology - come be part of the solution with us.
Clean Harbors is an equal opportunity employer.
Clean Harbors is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact or .
_Clean Harbors is a Military & Veteran friendly company._
*CH
#LI-HB1