7,979 Parts Supervisor jobs in the United States

Job Description

Who We Are:

From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.

As the Parts Supervisor, you will be responsible for the execution of tasks involved with the parts warehouse or sales counter operation at the branch. This includes Safety, cleanliness, all daily reporting, Cash business management, hydraulic hose business, communication with local Service manager and Regional Parts Manager.

• Participate and administer all required OSHA and Yancey Brothers Safety guidelines.
• Maintain a clean working environment to include warehouse and parts counter areas.
• Address all daily operational requirements, to include stock, customer, shop, and transfer orders in a timely manner.
• Additional operational process requirements to include, Open Backorders, Vendor orders, Cycle Counts and No-Location parts.
• Initiation of a claims process for shipping errors,
• Manage the Cores and Warranty Parts return processes.
• Oversee branch hydraulic hose business, utilizing proper assembly and contamination control techniques.
• Oversight and daily completion of fulfilling all orders in a timely manner including branch transfers received prior to cut-off, delivering shop orders, and assisting customers with loading.
• Schedule Parts department staff to provide coverage during normal operating hours.
• Oversight of local parts staff training and development.
• Communicate local personnel performance issues with Regional Parts Manager.
• Maintain all assigned equipment to include scanners, forklifts, hose building equipment, and order pickers.
• Assist Regional Parts Manager in attainment of branch profitability and operational KPI’s.
• Management oversight of parts inventory accuracy and variances.
• Oversee all administrative functions to include Customer dispute resolution, cash collection and reconciliation.
• Communicate regularly with the locally assigned Product Support Sales and Service teams.

• Participate in required safety program, and work in a safe manner.
• Additional duties as assigned by manager.

To be successful in this position you should be organized, show an attention for detail and a sense of urgency. You should have basic computer skills, safety conscious and the willingness to learn. The ability to multitask, problem solve and provide superior customer service are essential to this position as well.

• High school or equivalent
• Specific industry experienced desired or an equivalent college degree.
• Minimum of 3 to 5 years of experience.

• Able to obtain forklift certification

• Ability to lift 50 lbs repetitively and occasionally higher amounts with assistive devices

• Willingness to work in hot/cold weather conditions
• Attention to detail
• Basic computer skills (email, internet, basic data entry)
• Problem solving and multitasking
• Safety conscious and customer focused
• Be self-driven and take pride in your work

• Prior experience in a warehouse environment

At Yancey Bros. Co, we are always looking to add people to our team who share our core values:

• Safety: We value the lives and health of our team and customers above all else.
• Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
• Teamwork: We work as one across our organization for the benefit of our customers.
• Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide.
• Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.

Ideal candidates will demonstrate the following values:

• Acting in a safe manner
• Exhibiting honesty and integrity
• Acting in a fair and ethical manner
• Team mentality
• Delivering quality results
• Embraces change / improvement
• Exhibiting superior customer service skills
• Exhibiting pride and ownership
• Working with a sense of urgency
• Exhibiting a winning attitude

Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.

• Competitive Compensation
• Individual Bonus Opportunities Available
• 401k Plan Strong Company Match
• Employee Profit Sharing
• Financial Wellness Coaching

• Medical, Vision, Dental Insurance
• Prescription Drug Coverage
• Flexible Spending Accounts
• Short & Long Term Disability
• Group Life Insurance

• Paid Holidays
• Paid Sick Leave

• Tuition Reimbursement
• Ongoing Training
• Advancement Opportunities

Job Description

Essential Duties:

• Effectively coordinates and leads Parts Specialists to process Parts orders to end-users and the Service department daily to meet department goals through prioritization of work and appropriate placement of orders.
• Sources parts needed for repairs and orders including for service, stock and customer direct.
• Assists Manager with P&L review, expense controls, inventory tasks and the overall financial performance of the Parts department
• Serves as a front-line point of contact for customer complaint resolution.
• Works with Manager and oversees monitoring the department’s compliance with all safety and environmental health guidelines.
• Helps lead Parts department support responsibilities – inventory control, parts training, pricing adjustments, purchasing, supply chain understanding, customer experience, etc.
• Other duties as assigned.

Leadership Competencies:

• Technical
  • Functional knowledge of all key operating systems to include critical product applications.
  • Ability to read and interpret documents related to branch operations
  • Functional knowledge of key product systems, products, and components
• Interpersonal
  • Ability to develop and maintain healthy relationships with Branch and Company staff
  • Ability to develop and maintain healthy relationships with customers and effectively resolves any service-related disputes
  • Effectively communicate in various environments and settings through multiple channels
• Positional
  • Create safe, positive work environment for employees.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
  • Interpretation of a variety of instructions furnished in written, oral, diagram, or schedule form
• Organizational
  • Understanding of financial performance inputs and familiarization with financial definitions: GM, OpEx, OpInc & EBITDA
  • Understanding of interdepartmental relationships and effectively manage outcomes across departments
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Desirable Qualifications:

• 2- year technical degree in a related field

Key Performance Metrics:

• Recordable Incident Rate
• Cycle Count completion
• Inventory Adjustments
• NPS
• Quote Accuracy
• GM %
• Operating Income

ADA Requirements:

• Stand, walk, bend, squat, kneel, crawl, twist, reach or otherwise move frequently
• Occasional repetitive motion and grasping
• Occasional climbing to reach areas on equipment or racks
• Lift, move or otherwise transfer up to 50 lbs. occasionally, >20 lbs. frequently
• Typically sits, grasp items and performs keyboarding for frequent operation of a computer
• Exposure to typical machine shop physical hazards which may include moving mechanical parts

This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. MacQueen will reasonably accommodate the known disabilities of qualified disabled individuals.

MacQueen is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color or creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, pregnancy, affectional preference, disability, age, marital status, familial status, protected veteran status, status with regard to public assistance, membership or activity in a local commission dealing with discrimination, or any other protected class status. All candidates to whom an offer is made will be required to pass a criminal background check and drug test.

The salary pay range for this position is: $65,000 to $80,000. This is an exempt position and is not eligible for overtime pay.

BENEFITS:

• Medical, Dental, Vision, and Prescription Insurance
• Health Savings Account
• 401k/Roth Retirement Savings Plan with Company Match
• Paid Time Off (Vacation, Sick, Holiday, Bereavement & Parental Leave)
• Gym Membership Reimbursement Program
• Family Scholarship Program
• Employee Assistance Program
• Virtual Mental Health & Tele Medicine Benefit
• Company Paid Life Insurance & Disability Benefits
• Additional Supplemental Insurance (Term Life, Accident & Critical Illness and Voluntary Vision)

• In depth knowledge of inventory management and shipping/receiving processes
• Personal accountability and self-management to prioritize and complete all tasks as required.
• Ability to manage and lead a team to successfully accomplish tasks safely and effectively
• Solid knowledge and previous utilization of ERP systems, warehouse management software, and MS Office Suite.
• Careful attention to detail and the ability to organize and manage deadlines
• Effectively ensure that team members are following policies and procedures
• Teamwork: cooperate and support others within Modern Machinery

• High School diploma required

• 3+ years of industry experience and/or training, or equivalent combination of education and experience
• 3+ years management experience required with strong leadership abilities and experience managing a team.
• 3+ years utilizing inventory management systems

Modern Machinery is an Equal Opportunity Employer

• Oversee daily workflow of shipping, receiving, and inventory functions ensuring accuracy, quality compliance, and timely execution of the shipment of goods.
• Lead and promote a culture of safety by ensuring staff members perform duties in compliance with company policies, procedures, and regulatory guidelines. Ensure all tasks are completed efficiently and in accordance with proper hazardous material handling protocols.
• Establish, monitor, and manage key performance metrics specific to shipping, receiving, and inventory control of heavy equipment and parts. Identifies operational inefficiencies and leads continuous improvement initiatives to enhance accuracy, turnaround time, and overall warehouse performance.
• Manage and optimize inventory accuracy for heavy equipment and parts through regular cycle counts, inventory audits, and by ensuring transactional integrity within inventory management systems.
• Ensure all team members are fully trained to perform their roles accurately and efficiently, with a focus on safety, quality, and continuous performance improvement.
• Monitor and manage time and attendance, performance, and productivity of warehouse employees
• Demonstrate strong customer service skills with internal and external customers
• Maintain organization and cleanliness of warehouse to ensure a safe, efficient, and well-ordered environment.
• Assist with shipping/receiving and quality checks of incoming inventory
• Coordinate daily staging and delivery of products internally and externally
• Ensure that standard operational procedures for activities are met and successfully completed by team members.
• Ensure compliance with quality standards and company policies throughout all processes
• Coordinate with carriers, vendors, and internal departments to resolve any logistics or inventory issues
• Utilize warehouse management system and related software to track inventory, incoming/outbound freight, and provide updates to department manager when required.
• Order supplies as needed to maintain warehouse safety and efficiency
• Ensure outbound orders are ship confirmed daily, and all inbound freight is added to orders for recovery

The Supply Chain Specialist will oversee the coordination, planning, and execution of supply chain activities to ensure timely and cost-effective delivery of goods and services. This role involves collaborating with internal teams, suppliers, and logistics partners to optimize processes and maintain high standards of quality, efficiency, and compliance.

• Manage procurement, logistics, and distribution activities for global projects.
• Develop and implement supply chain strategies to optimize efficiency and reduce costs.
• Build and maintain strong relationships with suppliers, vendors, and logistics providers.
• Monitor inventory levels and ensure accurate forecasting to meet project demands.
• Ensure compliance with international trade regulations, company policies, and quality standards.
• Identify risks in the supply chain and implement effective mitigation strategies.
• Prepare and analyze reports on supply chain performance and recommend improvements.
• Collaborate with project managers and cross-functional teams to ensure smooth execution of deliverables.

• Bachelor’s degree in Supply Chain Management, Business, Logistics, or related field.
• Proven experience (3–5+ years) in supply chain, logistics, or procurement.
• Strong knowledge of supply chain processes, vendor management, and international shipping regulations.
• Proficiency in supply chain management software and ERP systems (SAP, Oracle, etc.).
• Excellent analytical, problem-solving, and organizational skills.
• Strong negotiation and communication skills.
• Ability to work in a fast-paced, global environment and manage multiple priorities.

• Competitive salary and comprehensive benefits package.
• Opportunities for career growth and professional development.
• Exposure to international projects and diverse industries.
• A collaborative and innovative workplace culture.