Senior Customer Success Manager - Public Sector

07175 Newark, New Jersey Relativity

Posted 2 days ago

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Job Description

Posting Type

Remote/Hybrid

Job Overview

The Customer Success Management Team supports our customers in meeting their goals using the Relativity suite of products. The team plays a crucial role in ensuring the success of our accounts by driving product adoption, providing strategic guidance, and fostering strong relationships with our customers.

The Senior Customer Success Manager develops trusted-advisor relationships to drive success with our largest, most complex accounts. This specific role will work with our Public Sector accounts. You will consult with each account to identify ROI opportunities and utilization blockers, building annual success plans to capture and satisfy these objectives. You will coordinate with teams across the business to achieve these goals and create cross-organizational clarity on progress, outcomes, and challenges while advocating for shared value. Goals might include introducing and implementing new features, expanding to new geographies or use cases, ensuring resolution of technical issues, increasing efficiency with new workflows, orchestrating meaningful multi-threaded engagement between the customer and Relativity.

The Senior Customer Success Manager will also develop best practices and new playbooks based on customer trends, while serving as a mentor, in action and by example, to your colleagues. You will analyze data and work with your manager to identify opportunities for new processes that will accelerate success for the team.

Job Description and Requirements

Your Role in Action

  • Create Shared Value

  • Understand the return on investment (ROI) your accounts expect to receive from their RelativityOne subscription and, in collaboration with the assigned Account Executive, build Success Plans to ensure this ROI is achieved.

  • Identify and record"Verified Outcomes" (wins) when ROI is confirmed by the account.

  • Plan and deliver Business Reviews to align with account and Relativity leadership on achieved and targeted ROI.

  • Represent the customer's voice back to Relativity, proactively utilizing "feedback loop" processes to foster a company-wide culture of customer success

  • Regularly analyze customer usage and account health to reduce any renewal risk or product churn while identifying potential up-selling opportunities

  • Innovate New Success Motions

  • Pilot new repeatable playbooks and best practices before they are rolled out to the broader CSM organization

  • Propose and create new repeatable playbooks to address newly identified ROI opportunities and utilization blockers

  • Orchestrate Across Departments

  • Project manage complexplans, such as onboarding new products or enabling account success with non-standard use cases.

  • Engage accounts with Relativity subject matter experts and executives to address concerns and build deep, multi-threaded engagements

Your Skills

  • 3 years of customer-facing support in the software industry

  • 3 years of litigation support experience (Relativity Administrator experience preferred)

  • Expertise managing key accounts in a customer-facing role

  • Experience in the software technology sector

  • Proven success independently managing complex projects

  • Excellent business writing and presentation skills

  • Enjoy working as part of a team in a collaborative environment

  • Enthusiasm to continuously innovate in service of our customersand be a change agent within the business.

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values:

$82,000 and $124,000

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

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Software Engineer, Public Sector (New York)

10261 Pelham Bay, New York Scale AI

Posted today

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Job Description

full time

San Francisco, CA; St. Louis, MO; New York, NY; Washington, DC

Scale AI is seeking highly skilled and motivated Software Engineers to join our dynamic Federal Engineering team. As a part of this team, you will play a critical role in delivering high-impact AI-powered mission solutions for government customers. Our scalable and high-performance platform forms the foundation for these solutions, and your expertise will be instrumental in designing and implementing systems that can handle billions of data points with exceptional performance.

You will:

  • Design and implement scalable backend systems for Federal customers, leveraging Scale's modern and cloud-native AI infrastructure
  • Collaborate with cross-functional teams to define and execute the vision for backend solutions, ensuring they meet the unique needs of government agencies operating in secure environments
  • Develop distributed systems, data-intensive applications, and machine learning infrastructure to enable real impact for mission owners
  • Build robust and reliable backend systems that can serve as standalone products, empowering customers to accelerate their own AI ambitions
  • Participate actively in customer engagements, working closely with stakeholders to understand requirements and deliver innovative solutions
  • Contribute to the platform roadmap and product strategy for Scale AI's Federal business, playing a key role in shaping the future direction of our offerings
  • This role will require an active TS/SCI security clearance or the ability to obtain a security clearance.

Ideally you'd have:

  • Full Stack Development: Proficiency in both front-end and back-end development, including experience with modern web development frameworks, programming languages, and databases
  • Cloud-Native Technologies: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and experience in developing and deploying applications in a cloud-native environment. Understanding of containerization (e.g., Docker) and container orchestration (e.g., Kubernetes) is a plus
  • Data Engineering: Knowledge of ETL (Extract, Transform, Load) processes and experience in building data pipelines to integrate and process diverse data sources. Understanding of data modeling, data warehousing, and data governance principles
  • Machine Learning Infrastructure: Familiarity with machine learning frameworks (e.g., TensorFlow, PyTorch) and experience in designing and implementing machine learning infrastructure. Understanding of model serving, monitoring, and deployment strategies is beneficial
  • Problem Solving: Strong analytical and problem-solving skills to understand complex challenges and devise effective solutions. Ability to think critically, identify root causes, and propose innovative approaches to overcome technical obstacles
  • Collaboration and Communication: Excellent interpersonal and communication skills to effectively collaborate with cross-functional teams, stakeholders, and customers. Ability to clearly articulate technical concepts to non-technical audiences and foster a collaborative work environment
  • Adaptability and Learning Agility: Willingness to embrace new technologies, learn new skills, and adapt to evolving project requirements. Ability to quickly grasp and apply new concepts and stay up-to-date with emerging trends in software engineering

Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:

$184,000 - $92,560 USD

The base salary range for this full-time position in the locations of Washington DC, Texas, Colorado is:

165,600 - 263,304 USD

The base salary range for this full-time position in the location of St. Louis is:

138,000 - 219,420 USD

PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.

About Us:

At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how organizations build and deploy AI. Our products power the world's most advanced LLMs, generative models, and computer vision models. We are trusted by generative AI companies such as OpenAI, Meta, and Microsoft, government agencies like the U.S. Army and U.S. Air Force, and enterprises including GM and Accenture. We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at Please see the United States Department of Labor's Know Your Rights poster for additional information.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

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Software Engineer, Public Sector (New York)

10261 Pelham Bay, New York Menlo Ventures

Posted today

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Job Description

full time

Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role:

We're looking for experienced software engineers to join our Public Sector Engineering team as a key part of our Claude for Government initiative.

This role requires strong expertise in developing enterprise software solutions with exceptional security, compliance, and scalability standards. You'll be responsible for building features that meet the needs of public sector customers.

You'll play a critical role in enabling federal agencies to leverage Claude safely and effectively, working on everything from FedRAMP-compliant infrastructure to specialized models for government use cases.

Responsibilities:
  • Work with legal and compliance teams to ensure all engineering practices meet government requirements
  • Design and implement infrastructure solutions that meet federal compliance requirements (FedRAMP High, IL5)
  • Develop automated compliance tooling and monitoring for government-specific security controls
  • Create identity management solutions, including SSO integration and role-based access controls
  • Implement security features such as audit logs, encryption, and compliance frameworks
  • Design and build scalable systems for enterprise deployment, user management, and administrative controls
  • Collaborate with product teams to understand enterprise customer needs and translate them into technical solutions
  • Build industry-specific solutions to meet the needs of users across public sector
You might be a good fit if you:
  • 6+ years of practical experience as a software engineer
  • Strong technical background in backend development
  • Experience with identity management, SSO integration, and enterprise security standards
  • Familiarity with government compliance frameworks
  • Excellent collaboration skills, with ability to work effectively across functions
  • Track record of delivering high-quality, scalable software in production environments
Strong candidates may also have:
  • Active federal security clearance (Secret or above)
  • Experience working directly with federal agencies (DoD, IC, or civilian)
  • Experience with multi-tenant architecture and enterprise deployment models
  • Startup experience, particularly in scaling products from zero to one
  • Knowledge of enterprise billing systems and seat management
  • Experience partnering with sales and customer success teams
  • An active security clearance

The expected salary range for this position is:

$320,000 - $405,000 USD

Logistics

Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience.

Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.

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AI Policy for Application * Select.

While we encourage people to use AI systems during their role to help them work faster and more effectively, please do not use AI assistants during the application process. We want to understand your personal interest in Anthropic without mediation through an AI system, and we also want to evaluate your non-AI-assisted communication skills. Please indicate 'Yes' if you have read and agree.

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Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Anthropic’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A disabled veteran is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A recently separated veteran means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An active duty wartime or campaign badge veteran means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An Armed forces service medal veteran means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant

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Mission Software Engineer, Public Sector (New York)

10261 Pelham Bay, New York Scale AI

Posted today

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Job Description

full time
Mission Software Engineer, Public Sector

Scale AI is seeking a highly skilled and motivated Mission Software Engineer to join our dynamic Federal Engineering team. As a part of this team, you will play a critical role in supporting Scale’s government customers by scoping and developing onsite solutions. Our scalable, high-performance platform is the foundation for these customer solutions, and your expertise will be instrumental in designing and implementing systems that can handle interactions with existing customer systems to help our products integrate into existing customer workflows.

You will:

  • Work directly with customers to understand their problems and translate those into features in Scale’s platform.
  • Be open to >50% travel or relocation to a key customer geographic location.
  • Collaborate with cross-functional teams to define and execute the vision for backend solutions, ensuring they meet the unique needs of government agencies operating in secure environments.
  • Implement end-to-end data integrations, syncing customer’s data to Scale’s platform and back
  • Deploy and maintain Scale software at customer sites
  • Develop customer requested features and work closely with them to ensure that they win customer love.
  • Build robust and reliable backend systems that can serve as standalone products, empowering customers to accelerate their own AI ambitions.
  • Participate actively in customer engagements, working closely with stakeholders to understand requirements and deliver innovative solutions.
  • This role will require an active TS/SCI security clearance or the ability to obtain a security clearance.

Ideally you have:

  • Track record of success as a hybrid customer facing engineer, forward deployed software engineer, and ability to quickly adapt to different roles.
  • Cloud-Native Technologies: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and experience in developing and deploying applications in a cloud-native environment. Understanding of containerization (e.g., Docker) and container orchestration (e.g., Kubernetes) is a plus
  • Linux experience: Understanding of shell scripting, operating systems, etc
  • Networking experience: Understanding of networking technologies, configuration (ports, protocols, etc)
  • Data Engineering: Knowledge of ETL (Extract, Transform, Load) processes and experience in building data pipelines to integrate and process diverse data sources. Understanding of data modeling, data warehousing, and data governance principles
  • Problem Solving: Strong analytical and problem-solving skills to understand complex challenges and devise effective solutions. Ability to think critically, identify root causes, and propose innovative approaches to overcome technical obstacles

Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:

$184,000 - $92,560 USD

The base salary range for this full-time position in the locations of Washington DC, Texas, Colorado is:

165,600 - 263,304 USD

The base salary range for this full-time position in the location of St. Louis is:

138,000 - 219,420 USD

Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

The base salary range for this full-time position in the location of Honolulu, Hawaii is:

$1 8,000 - 219,420 USD

PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.

About Us:

At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how organizations build and deploy AI. Our products power the world's most advanced LLMs, generative models, and computer vision models. We are trusted by generative AI companies such as OpenAI, Meta, and Microsoft, government agencies like the U.S. Army and U.S. Air Force, and enterprises including GM and Accenture. We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at Please see the United States Department of Labor's Know Your Rights poster for additional information.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

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Do you have a security clearance? * Select.

Please select the active US Federal Government security clearance you hold to the best of your knowledge. This will be verified later.

Are you a current or former civilian or military employee of the United States Government? (If yes, when/where were you last employed and what was your highest grade/rank and title?) *

Do you have any restrictions on post-government employment? (If yes, please describe.) *

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Scale AI’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A disabled veteran is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A re

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Lead Experience Designer, Vice President - Public Sector

07097 Jersey City, New Jersey JPMorgan Chase Bank, N.A.

Posted 5 days ago

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Job Description

Permanent
Are you ready to transform the user experience landscape in the US public sector? As a Lead Experience Designer, Vice President in our Commercial & Investment Bank Payments Team, you will be at the forefront of creating strategic design initiatives that seamlessly blend business objectives with user insights. Your role will be pivotal in crafting innovative solutions that are not only valuable but also accessible and user-friendly, enhancing the overall client experience.

In this role, you will leverage your deep expertise in design and research practices to lead strategically important initiatives. You will collaborate with cross-functional teams to map end-to-end experiences, create visionary concepts, and develop high-fidelity design specifications. Your focus on Experience Strategy and Product Design will ensure our solutions meet the complex needs of the people serving in the US public sector, applying your expertise in public sector design challenges.

Job Responsibilities

  • Develop and execute design and research strategies for complex business processes, ensuring alignment with business objectives and user needs.
  • Lead end-to-end design initiatives within the public sector, addressing unique regulatory and accessibility requirements, designing experience flows, product features, and prototyping interactions for key touchpoints.
  • Collaborate with cross-functional product teams to integrate user experience design into product development processes, ensuring seamless and customer-centric solutions.
  • Analyze market trends, gather feedback from user and stakeholder research, and leverage data insights to inform design decisions and optimize user experiences across various platforms and channels.
  • Articulate and present design strategies and decisions to leadership, clearly communicating the value and impact of design solutions.

Required Qualifications, Capabilities, and Skills

  • This role supports US Federal government contracts that require, U.S. citizenship or lawful permanent status
  • Demonstrated excellence in communication and presenting work to executives and stakeholders.
  • Minimum of 7 years of relevant work experience, with a focus on complex business processes in banking or similar industries, including experience in public sector design challenges.
  • Proven ability to lead and structure design work, ensuring high-quality execution.
  • Demonstrated success in facilitating alignment and leadership within design teams and cross-functionally with product managers and engineers.
  • Advanced skills in Interaction Design, Visual/UI Design, and Information Architecture; intermediate skills in User Research.
  • Experience in assessing the impact of business value and product strategy to drive successful organizational outcomes.
  • Demonstrated ability to understand and leverage technical constraints and opportunities in design solutions, particularly within public sector and regulated environments.
  • Expertise in Figma; Proficiency in Design systems.
  • Bachelor's Degree in a relevant design discipline (e.g., Interaction Design, Human-Computer Interface, User Experience Design) or equivalent work experience.

Preferred Qualifications, Capabilities, and Skills

  • A Government security clearance may be required for this position, which includes fingerprints, credit check, employment history, tax history, references and proof of U.S. residence up to 3 years.
  • Advocate for Accessibility Guidelines and Inclusive Design practices, including ADA and Section 508 compliance experience.
  • Experience leading design work on successful digital products, with a focus on user-centered design approaches.
  • Understanding of technical contexts, including HTML, CSS, JavaScript, and REACT frameworks.
  • Experience in designing for financial services, insurance, payments, and governmental solutions, with a focus on public sector design challenges, is a plus.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Base Pay/Salary
Brooklyn,NY $133,000.00 - $05,000.00 / year; Jersey City,NJ 133,000.00 - 205,000.00 / year

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Project Manager - Public Sector MEP Construction - Queens, NY

11101 Long Island City, New York Michael Page

Posted today

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Job Description

  • Hit the ground running on an MEP project with NYCHA
  • Backlog of public sector MEP projects through 2026
About Our Client

Our client is a mid sized, MEP-focused general contractor specializing in NYC public sector work. They deliver high-value projects ($1M-$30M) for agencies such as NYCHA, SCA, MTA, and DEP. Their work includes HVAC upgrades, boiler replacements, and modernization of public housing infrastructure.

Job Description
  • Lead MEP-driven public projects from start to finish, with an initial focus on NYCHA work
  • Manage submittals, RFIs, change orders, and agency compliance documentation
  • Coordinate with internal trades teams and external subs to ensure delivery within scope and budget
  • Communicate with agency reps and internal stakeholders to maintain project momentum
MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant
  • 3-5+ years as a Project Manager in construction
  • Strong background in MEP scopes and NYC public sector projects (especially NYCHA)
  • Bachelor's degree in Construction Management or related field preferred
  • Confident navigating public compliance procedures and project documentation
What's on Offer
  • Opportunity to lead MEP-driven public projects from start to finish
  • Competitive Salary
  • Competitive Benefits


Contact

Chris Losier

Quote job ref

JN-062025-6775162
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Head of Solutions Architecture, ISV Partners, Worldwide Public Sector

07390 Jersey City, New Jersey Amazon

Posted 1 day ago

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Job Description

Description

This position requires that the candidate selected be a U.S. citizen.

AWS is seeking a Senior Manager to lead our Partner SA (PSA) team for Independent Software Vendors (ISV). This head of solutions architecture will be responsible for managing a team of architects across worldwide public sector. As the technical leader for the segment, they will work closely with global leaders for specialists, field sales, and AWS service teams to drive the technical go to market for public sector ISVs.

The Leader will develop the industry's best cloud-based team of architects by coaching them on best practices, solution sales, public speaking, and creating complex architectures. This leader will make a big impact for the team through passion for coaching, growing, and partnering with technically skilled, Partner Solutions Architects.

Key job responsibilities

This senior technical leader is responsible for leading an existing team with public sector domain expertise, to assign the PSAs to customer projects, and to develop the segment technical strategy in close collaboration with their Sales leader. This senior leader will collaborate with the segment Sales leader to drive revenue growth across a broad set of public sector customers and industries.

The architects in this team will be responsible for the technical strategy and delivering joint reference architectures, design wins, and solutions built on AWS to support the ISV partners GTM in public sector.

About the team

The public sector partner solutions architecture team is a global team of cloud architects who are help companies build better solutions for governments and regulated industries using AWS. The team appreciates the unique responsibility of architecting solutions for the most sensitive and mission critical customers. They find ways to bring the best and most innovative companies and technology to the most important use cases securely and responsibly.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Basic Qualifications

  • 5+ years of management of technical, enterprise customer facing resources or equivalent experience

  • 5+ years of infrastructure architecture, database architecture and networking experience

  • Bachelor's degree

  • Experience architecting/operating solutions built on any cloud service provider like Azure, AWS, GCP, OCI, etc.

  • Experience in people management and CXO level engagement

Preferred Qualifications

  • Experience architecting, migrating, transforming or modernizing customer requirements to the cloud

  • 5+ years of sales, technical pre-sales, product development, or customer facing resources experience

  • Knowledge of software development tools and methodologies

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $180,900/year in our lowest geographic market up to $312,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

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Chief Sales Officer (IT Services, Consulting) - Public Sector (Newark)

07102 Newark, New Jersey YourCode Recruitment

Posted today

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Job Description

full time

Chief Sales Officer (IT Services, Consulting) - Public Sector

Job Overview

We are seeking an experienced and dynamic Chief Sales Officer (CSO) to work closely with the CEO and EVP to lead our client’s sales efforts in the public sector for IT services and consulting. The ideal candidate will have a proven track record of success in driving sales growth, developing strategic partnerships, and leading high-performing teams within the public sector IT services industry.

  • Position: Full-time
  • Location: Remote (US-only)
  • Experience Required: 10-25 years
  • Industry: IT Services, Consulting
  • Focus: Public Sector
  • Package: $300k base + EBITDA Bonus + Commission

About our Client

Our client, PE-backed, is a leading provider of innovative IT services and consulting solutions, specializing in the public sector. They partner with government agencies, educational institutions, and non-profits to deliver technology solutions that drive efficiency, enhance security, and improve citizen services. Current headcount is circa 500.

Role Description

As the Chief Sales Officer, you will develop and execute the sales strategy for the public sector market. You will lead a team of sales professionals, foster key client relationships, and collaborate with other executives to align sales objectives with overall business goals. Your leadership will be crucial in driving revenue growth, expanding market share, and ensuring customer satisfaction.

Key Responsibilities

  • Develop and implement a comprehensive sales strategy focusing on IT services and consulting solutions for the public sector.
  • Set and achieve ambitious sales targets, driving year-over-year growth in revenue and market share.
  • Lead, mentor, and motivate a high-performing sales team, providing necessary tools, knowledge, and support.
  • Establish and maintain relationships with key decision-makers in government, education, and non-profit organizations.
  • Collaborate with marketing to develop effective sales collateral, proposals, and presentations tailored to the public sector.
  • Work with product development and delivery teams to ensure alignment between client needs and service offerings.
  • Analyze market trends, competitor activities, and customer feedback to identify opportunities and refine sales approaches.
  • Oversee the entire sales process, from lead generation to contract negotiation and closure.
  • Develop strategic partnerships with technology vendors, system integrators, and stakeholders in the public sector ecosystem.
  • Represent the company at industry events, conferences, and high-level client meetings.
  • Provide regular reports on sales performance, market dynamics, and growth opportunities to the executive team.
  • Ensure compliance with public sector procurement regulations and ethical guidelines.
  • Collaborate with finance to develop sales forecasts and manage the sales budget.
  • Stay informed about emerging technologies and industry trends to position the company as a thought leader.

Qualifications

  • Bachelor's degree in Business Administration, Computer Science, or related field; MBA preferred.
  • 10-25 years of progressive sales experience in IT services and consulting, with a focus on the public sector.
  • Proven track record of consistently meeting or exceeding sales targets.

This is an exceptional opportunity to take an influential position in a successful, growing IT services organization. For more details, contact Josh Dixon (YCG) or submit your application today.

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Vice President, Global Cybersecurity Practice - Public Sector Center of Excellence

10528 Harrison, New York MasterCard

Posted 1 day ago

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Job Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Vice President, Global Cybersecurity Practice – Public Sector Center of Excellence

The Mastercard Public Sector team partners globally to help governments create sustainable, inclusive, and efficient economies while achieving commercial success. Our market leaders are supported by a Global Centre of Excellence (CoE) specializing in Urban Mobility, Government Payments, SMEs, Tourism, and Cybersecurity. We are seeking a highly skilled and deeply experienced Cybersecurity Expert to join our team and work closely with various government agencies.

Role Overview:

As the Vice President, Global Cybersecurity Practice in the CoE, you will leverage your strong background in cyber defense and security, with proven experience in safeguarding critical infrastructure and sensitive information to support strategic markets in connecting Mastercard's services, solutions, knowledge and partners to help government clients achieve their goals.

Key Responsibilities

• Conduct market analysis to identify opportunities based on a deep understanding of the government landscape, pain points, and opportunities. This may include direct and indirect (i.e. partners) opportunities.

• Develop and implement comprehensive cybersecurity strategies, ensuring compliance with relevant regulations and standards, in response to government agencies.

• Provide your expertise, focusing on winning opportunities to promote MA cyber solutions and knowledge for government clients using MA assets and partners (including but not limited to: RFI/P response, customer presentations, and convenings, etc.)

• Work directly with local market teams to advise, develop and coordinate strategies (which may include but is not limited to maintaining a view of the opportunity pipeline, creating local narratives, supporting the development of materials, and measuring progress).

• Establish partnerships with key internal stakeholders and business units.

• Provide regular training sessions for global and regional sales teams to establish consistency and structure within the community of practice.

• Activate innovation hubs and convenings as required.

• Travel required.

All About You:

• 10+ years’ proven experience in government, specializing in Cybersecurity. This includes a deep understanding of the cybersecurity ecosystem, across multiple markets – as well as proven experience in defense and security. Security Clearence is an asset.

• Strong business judgment, problem-solving, and analytical skills. Sales experience is beneficial.

• Independent self-starter, adaptable to ambiguity, and effective individually or in teams.

• Excellent interpersonal skills, capable of influencing at various levels.

• Executive-level presentation and communication skills. Highly organized and detail oriented.

• Energetic, promotes teamwork, integration, and inclusion.

• You have a history of establishing and delivering on key performance indicators, and for bringing innovative ideas to life.

• You thrive in a fast-paced environment across multiple time zones and possess global experience.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

New York City, New York: $217,000 - $48,000 USD

Arlington, Virginia: 208,000 - 334,000 USD

Purchase, New York: 208,000 - 334,000 USD

Washington, District of Columbia: 208,000 - 334,000 USD

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Vice President, Global Cybersecurity Practice - Public Sector Center of Excellence

10528 Harrison, New York Mastercard

Posted 10 days ago

Job Viewed

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Job Description

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Vice President, Global Cybersecurity Practice - Public Sector Center of Excellence
The Mastercard Public Sector team partners globally to help governments create sustainable, inclusive, and efficient economies while achieving commercial success. Our market leaders are supported by a Global Centre of Excellence (CoE) specializing in Urban Mobility, Government Payments, SMEs, Tourism, and Cybersecurity. We are seeking a highly skilled and deeply experienced Cybersecurity Expert to join our team and work closely with various government agencies.
Role Overview:
As the Vice President, Global Cybersecurity Practice in the CoE, you will leverage your strong background in cyber defense and security, with proven experience in safeguarding critical infrastructure and sensitive information to support strategic markets in connecting Mastercard's services, solutions, knowledge and partners to help government clients achieve their goals.
Key Responsibilities
- Conduct market analysis to identify opportunities based on a deep understanding of the government landscape, pain points, and opportunities. This may include direct and indirect (i.e. partners) opportunities.
- Develop and implement comprehensive cybersecurity strategies, ensuring compliance with relevant regulations and standards, in response to government agencies.
- Provide your expertise, focusing on winning opportunities to promote MA cyber solutions and knowledge for government clients using MA assets and partners (including but not limited to: RFI/P response, customer presentations, and convenings, etc.)
- Work directly with local market teams to advise, develop and coordinate strategies (which may include but is not limited to maintaining a view of the opportunity pipeline, creating local narratives, supporting the development of materials, and measuring progress).
- Establish partnerships with key internal stakeholders and business units.
- Provide regular training sessions for global and regional sales teams to establish consistency and structure within the community of practice.
- Activate innovation hubs and convenings as required.
- Travel required.
All About You:
- 10+ years' proven experience in government, specializing in Cybersecurity. This includes a deep understanding of the cybersecurity ecosystem, across multiple markets - as well as proven experience in defense and security. Security Clearence is an asset.
- Strong business judgment, problem-solving, and analytical skills. Sales experience is beneficial.
- Independent self-starter, adaptable to ambiguity, and effective individually or in teams.
- Excellent interpersonal skills, capable of influencing at various levels.
- Executive-level presentation and communication skills. Highly organized and detail oriented.
- Energetic, promotes teamwork, integration, and inclusion.
- You have a history of establishing and delivering on key performance indicators, and for bringing innovative ideas to life.
- You thrive in a fast-paced environment across multiple time zones and possess global experience.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.
**Pay Ranges**
New York City, New York: $217,000 - $48,000 USD
Arlington, Virginia: 208,000 - 334,000 USD
Purchase, New York: 208,000 - 334,000 USD
Washington, District of Columbia: 208,000 - 334,000 USD
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