198 Patient Counseling jobs in the United States

Assistant Medical and Counseling Services Receptionist and Care Coordinator

Fairbanks, Alaska University of Alaska

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Job Description

Fairbanks, Alaska, United States

Graduate Student Worker

Student Employee

Closing on: May 2 2026

Student Asst 2 - Graduate Enrollee

UAF Student Services

At SHCC, we are looking for individuals who hold a bachelor's degree and are currently pursuing a graduate degree at UAF, preferably in a human services-related field. Candidates should demonstrate an understanding of confidentiality and professional ethics, the ability to collaborate effectively in a diverse environment, and possess strong organizational and communication skills.

To excel in your role at the Student Health and Counseling Center, you should have experience in a counseling center, medical clinic, educational setting, or customer service position.

Minimum Qualifications:

Bachelor's Degree

Position Details:

This is a part-time, graduate enrollee student position. Starting hourly rate of $18.50.

This is a pooled position, which means that the position remains open over the entire academic year.

  • If you have any questions regarding this position, please contact Brittany Tappa, Signers' Business Office HR Coordinator, at or

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at

The University of Alaska ) is an Equal Opportunity/Equal Access Employer and Educational Institution. The University is committed to a policy of non-discrimination ) against individuals on the basis of any legally protected status.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.

  • Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.

Access to the reports is available at:

UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: or / or

UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: or uaf-

UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: or emailing

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Patient Support

Mankato, Minnesota Carlson Tillisch Eye Clinic

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Carlson Tillisch is now hiring full-time Patient Support/ Scheduler Team Member for our busy Mankato office

We are looking for someone who shares our core values to join our team. Carlson Tillisch Eye Clinic is a multi doctor practice with offices in both Mankato and New Ulm. Here we genuinely care for all people, are committed to team success, have consistently positive attitudes, and show excellence in every interaction. If you have these values and believe you can excel in a forward thinking optimistic culture with the support of an excellent team, we have an opportunity for you

As a Patient Support/Scheduler, you will serve as a welcoming ambassador at the front desk while ensuring a smooth and positive patient experience. This role combines greeting and assisting patients in person with managing the doctor's exam schedule to stay on time and maximize efficiency. You will also be responsible for scheduling, rescheduling, and canceling appointments, answering phones, and maintaining accurate patient records. Success in this position requires strong organizational and communication skills, rigorous attention to detail, accountability, and the ability to problem-solve while multitasking in a fast-paced healthcare environment.

Individuals with experience working in the medical or optical field that have CPO certification preferred, but we will train the right individual. If you enjoy working with people and have these strengths, apply now.

Carlson Tillisch Eye Clinic, Clearer, Brighter, Focused

Job Type: Full-time

Pay: $ $17.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Employee discount
  • Health insurance
  • Paid time off

Work Location: In person

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Patient Support Representative

85067 Phoenix, Arizona Robert Half

Posted 1 day ago

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Job Description

Description
Our client is hiring for Patient Support Representatives! The Patient Support Representative is a contract to hire opportunity that begins in December. The Patient Support Representative will work M-F 8:30AM-4:30PM PST.
· Meet the performance goals established for the position in the areas of patient satisfaction, accuracy, quality, and attendance
· Multi-task utilizing double monitors for data entry, phone etiquette, and use of resources while maintaining proper guidelines
· Provides services to internal and external customers involving the exchange of complex and sensitive information while acting as patient advocate
· Assists other Patient Support Center Representatives and Supervisors with daily paperwork load as needed to resolve and / or document patient issues
· Recognizes financial, medical and legal risks based on data collected during customer interactions and follows appropriate procedures
Requirements
· 2+ Years CSR Experience
· 1+ years working in a healthcare setting
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
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Patient Support Representative

35808 Redstone Arsenal, Alabama Robert Half

Posted 1 day ago

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Job Description

Description
Our client is hiring for Patient Support Representatives! The Patient Support Representative is a contract to hire opportunity that begins in December. The Patient Support Representative will work M-F 8:30AM-4:30PM PST.
· Meet the performance goals established for the position in the areas of patient satisfaction, accuracy, quality, and attendance
· Multi-task utilizing double monitors for data entry, phone etiquette, and use of resources while maintaining proper guidelines
· Provides services to internal and external customers involving the exchange of complex and sensitive information while acting as patient advocate
· Assists other Patient Support Center Representatives and Supervisors with daily paperwork load as needed to resolve and / or document patient issues
· Recognizes financial, medical and legal risks based on data collected during customer interactions and follows appropriate procedures
Requirements
· 2+ Years CSR Experience
· 1+ years working in a healthcare setting
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
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Patient Support Representative

85702 Tucson, Arizona BroadPath Healthcare Solutions

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Job Description

**Overview**
BroadPath is hiring **Patient Support Representatives** to work from home! In this role, you'll handle inbound and outbound calls while supporting patient access through scheduling, documentation, and coordination of care-related communications. This includes communicating with providers via phone, email, or through secure messaging within the clinical portal, as well as relaying information between provider and patient, such as medication requests or requests for specialty services.
Patient Support Representatives serve as a liaison between patients and clinical teams, ensuring timely and accurate appointment scheduling, referral coordination, and overall service delivery.
**Compensation Highlights**
+ Base Pay:
+ $16.00 per hour for training and nesting
+ $6.50 per hour for production
+ Bonus opportunities! Earn up to 2 more per hour during the 4-week training and 2-week nesting period by meeting performance and attendance requirements
+ Incentives are tied to metrics such as QA scores, accuracy, schedule adherence, and attendance. Full details will be provided during training. This brings your potential Training and Nesting pay rate up to 18 per hour!
+ Pay frequency: Weekly pay!
**Schedule Highlights**
+ This is a full-time, steady state role with no pre-determined end date. No weekend work required!
+ Training Schedule: Monday-Friday, 8:00am-4:30pm Pacific Time
+ Production Schedule: Monday-Friday, 8:00am-5:00pm Pacific Time
**Responsibilities**
+ Manage inbound and outbound calls to schedule, reschedule, or confirm patient appointments
+ Verify patient insurance eligibility and update records as needed
+ Process referral requests and prescription renewals, ensuring accurate documentation and timely follow-up with clinical teams
+ Maintain strict patient confidentiality when handling health information and medical records
+ Communicate updates, issues, and escalations to the call center management team
+ Scan, upload, and organize documents within patient charts
+ Perform additional tasks and support functions as assigned
**Qualifications**
+ High School Diploma or equivalent
+ 1+ years of customer service in a call center setting
+ Previous job tenure of at least one year per role, reflecting stability and reliability
+ Knowledge of privacy regulations and the ability to manage sensitive customer and account information with discretion, ensuring full compliance in a remote work environment
+ Previous experience in a role requiring clear, positive, and cooperative verbal and written communication skills, as information will be entered into patient records
+ Proven ability to quickly reference and apply resources, guides, and job aids to resolve caller inquiries and complete tasks accurately in a fast-paced environment
+ Experience navigating multiple systems, tools, and screens simultaneously while maintaining active engagement with patients over the phone
+ Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure protected information
+ Ability to maintain approved high-speed internet connection
**Preferred Qualifications**
+ Experience handling high call volumes
+ Experience with scheduling appointments
+ Experience with electronic medical records (EMR) systems
+ Experience with the EPIC application
+ Solid understanding of medical terminology
+ Have 2 external monitors
**Diversity Statement**
_At BroadPath, diversity is our strength. We embrace individuals from all backgrounds, experiences, and perspectives. We foster an inclusive environment where everyone feels valued and empowered. Join us and be part of a team that celebrates diversity and drives innovation!_
_Equal Employment Opportunity/Disability/Veterans_
_If you need accommodation due to a disability, please email us at This information will be held in confidence and used only to determine an appropriate accommodation for the application process._
_BroadPath is an Equal Opportunity Employer_
_We do not discriminate against our applicants because of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law._
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Patient Support Manager

02421 Takeda Pharmaceuticals

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Job Description

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.
**Job Description**
Join Taked as a Patient Support Manager out of our Lexington, MA office. Where you will be responsible for supporting patients throughout their healthcare journey by providing clear information, solving issues, and coordinating services. As a Patient Support Manager, you will work with patients, physician offices, partners and insurance companies to case manage all steps required to gain access to therapy. This role helps enhance patient satisfaction and ensures they receive comprehensive support, contributing to Takeda's mission of bringing Better Health to people and a Brighter Future to the world.
**How you will contribute:**
+ Works closely with patient/family to case manage all steps required to gain access to therapy
+ Acts as the liaison with medical offices
+ Work with Specialty Pharmacy and insurance companies to obtain reimbursement information
+ Perform benefit investigations with insurance companies as required
+ Counsel patient/family on reimbursement options
+ Manage patient transition to Takeda products.
+ Work with nurses to provide injection/infusion training to patients
+ Responsible for maintaining case history for all assigned patients in the CRM system
+ Trouble shoot and resolve ongoing reimbursement issues (step edits, insurance changes, PA's, etc)
+ Partner with Field Regional Business Managers and Patient Access Managers to manage all patient cases within their assigned territories
+ Professionally field incoming telephone calls while making a positive impression
+ Answer patient and medical office inquiries and resolve customer problems
+ Provide ongoing persistency and compliance support by making regular calls to patient/families
+ Manage patient assistance requests and work with partners to process applications
+ Provide back-up coverage for other Patient Support Managers
+ May attend patient meetings and represent Takeda at industry conferences
+ Travel to sales meetings and medical offices as necessary
**_EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:_**
+ BA/BS in the life sciences or communications preferred
+ 3 -5 years of prior case management experience preferred
+ Ability to problem solve complex reimbursement scenarios and recommend solutions
+ Ability to maintain composure and remain professional during difficult patient or medical calls
+ Liaison with patients and families
+ Liaison with physicians and sites of care
+ Work with specialty pharmacy partners, insurance companies and nursing agencies
+ Work with Regional Business Managers, Patient Access Manager and Managed Care/Government Accounts team
+ Prior reimbursement experience with ability to communicate complex reimbursement scenarios to patients and medical professionals.
+ Living our leadership behaviors is a basic expectation for all Takeda employees.
**_ADDITIONAL INFORMATION_**
+ 10% Travel
**_MORE ABOUT US_**
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.
This position is currently classified as "hybrid" in accordance with Takeda's Hybrid and Remote Work policy.
**Takeda Compensation and Benefits Summary**
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
**For Location:**
Lexington, MA
**U.S. Base Salary Range:**
$70,000.00 - $110,000.00
The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term and/ or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
**EEO Statement**
_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._
**Locations**
Lexington, MA
**Worker Type**
Employee
**Worker Sub-Type**
Regular
**Time Type**
Full time
**Job Exempt**
Yes
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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Patient Support Manager

02421 Takeda Pharmaceuticals

Posted today

Job Viewed

Tap Again To Close

Job Description

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.
**Job Description**
Join Taked as a Patient Support Manager out of our Lexington, MA office. Where you will be responsible for supporting patients throughout their healthcare journey by providing clear information, solving issues, and coordinating services. As a Patient Support Manager, you will work with patients, physician offices, partners and insurance companies to case manage all steps required to gain access to therapy. This role helps enhance patient satisfaction and ensures they receive comprehensive support, contributing to Takeda's mission of bringing Better Health to people and a Brighter Future to the world.
**How you will contribute:**
+ Works closely with patient/family to case manage all steps required to gain access to therapy
+ Acts as the liaison with medical offices
+ Work with Specialty Pharmacy and insurance companies to obtain reimbursement information
+ Perform benefit investigations with insurance companies as required
+ Counsel patient/family on reimbursement options
+ Manage patient transition to Takeda products.
+ Work with nurses to provide injection/infusion training to patients
+ Responsible for maintaining case history for all assigned patients in the CRM system
+ Trouble shoot and resolve ongoing reimbursement issues (step edits, insurance changes, PA's, etc)
+ Partner with Field Regional Business Managers and Patient Access Managers to manage all patient cases within their assigned territories
+ Professionally field incoming telephone calls while making a positive impression
+ Answer patient and medical office inquiries and resolve customer problems
+ Provide ongoing persistency and compliance support by making regular calls to patient/families
+ Manage patient assistance requests and work with partners to process applications
+ Provide back-up coverage for other Patient Support Managers
+ May attend patient meetings and represent Takeda at industry conferences
+ Travel to sales meetings and medical offices as necessary
**_EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:_**
+ BA/BS in the life sciences or communications preferred
+ 3 -5 years of prior case management experience preferred
+ Ability to problem solve complex reimbursement scenarios and recommend solutions
+ Ability to maintain composure and remain professional during difficult patient or medical calls
+ Liaison with patients and families
+ Liaison with physicians and sites of care
+ Work with specialty pharmacy partners, insurance companies and nursing agencies
+ Work with Regional Business Managers, Patient Access Manager and Managed Care/Government Accounts team
+ Prior reimbursement experience with ability to communicate complex reimbursement scenarios to patients and medical professionals.
+ Living our leadership behaviors is a basic expectation for all Takeda employees.
**_ADDITIONAL INFORMATION_**
+ 10% Travel
**_MORE ABOUT US_**
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.
This position is currently classified as "hybrid" in accordance with Takeda's Hybrid and Remote Work policy.
**Takeda Compensation and Benefits Summary**
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
**For Location:**
Lexington, MA
**U.S. Base Salary Range:**
$70,000.00 - $110,000.00
The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term and/ or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
**EEO Statement**
_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._
**Locations**
Lexington, MA
**Worker Type**
Employee
**Worker Sub-Type**
Regular
**Time Type**
Full time
**Job Exempt**
Yes
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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Patient Support Technician

01842 Fresenius Medical Care North America

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Job Description

**PURPOSE AND SCOPE** :
The Support Technician provides in-depth support to diverse customer telephone inquiries of applicable devices within the assigned function(s). The incumbent communicates broad operational and technical support to diverse audiences to effectively resolve problems on an ongoing basis. In this capacity, the Support Technician provides outstanding customer service through effective and timely communication.
**PRINCIPAL DUTIES AND RESPONSIBILITIES:**
+ Address and resolve complex operational and/or technical issues by providing effective customer service of applicable devices within the assigned function(s).
+ Ensure data accuracy and integrity throughout the documentation process of all customer contacts in applicable systems.
+ Maintain various confidential patient and/or health information in compliance with company policies and procedures, HIPAA and other regulatory requirements.
+ Maintain current knowledge of applicable devices and/or troubleshooting techniques to continually provide effective customer service in a clear and concise manner; demonstrating broad knowledge and sound judgment in the resolution of diverse operational and/or technical issues.
+ May be required to have familiarity on the effective management of diverse testing/and or calibration tools within the assigned function(s).
+ Provide backup support for diverse positions within the assigned function(s) as required.
+ Act as a technical resource for cross-divisional teams and/or internal customers.
+ Establish and maintain strong relationships with internal and/or external customers through effective understanding and interpretation of established company policies and procedures during all customer interactions.
+ Mentor other staff as applicable.
+ Assist with various projects as assigned by direct supervisor.
+ Other duties as assigned.
**Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.**
**PHYSICAL DEMANDS AND WORKING CONDITIONS:**
+ The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Must be available for inclusion in a rotating 24-hour call coverage schedule.
+ Must be available to work overtime as required.
+ Occasionally lift and/or move up to 30 pounds.
+ Travel may be required.
**EDUCATION:**
High School Diploma required; Associate's Degree desirable
**EXPERIENCE AND REQUIRED SKILLS:**
+ 2 - 4 years' related experience.
+ Demonstrated experience in a customer service, call center or clinical environment required; dialysis equipment experience preferred.
+ Fluency in Spanish preferred.
+ Strong computer skills with demonstrated proficiency in word processing, database, spreadsheet and email applications.
+ Possess logical and critical thinking skills to effectively resolve diverse problems in a clear and concise manner.
+ Strong time management skills with the ability to multitask concurrent priorities in an organized manner.
+ Excellent customer service skills to productively handle confidential information with a high level of professionalism, discretion and tact.
+ Strong oral and written communication skills to effectively communicate with diverse audiences and/or all levels of management.
**EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity**
If your location allows for pay/benefit transparency, please click the link below to request further information on this position. Pay Transparency Request Form (smartsheet.com) ( Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.**
**EOE, disability/veterans**
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Patient Support Associate

14211 Buffalo, New York Kaleida Health

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Job Description

**Patient Support Associate**
Department: BGMC Transport
**Location:** Buffalo General Medical Center
Location of Job: US:NY:Buffalo
Work Type: Part-Time
**Scheduled Work Hours:** 6a-2p, 7a-3p, 8a-4p, 9a-5p, 10a-6p
Shift 1
**Job Description**
**This position, under the general supervision of the RN or Transport Manager is responsible for environmental, inventory, dietary, transportation, limited clerical and patient comfort duties. Performs computer input. Participates in patient care activities as assigned. Participates in quality improvement activities. Implements the philosophy, objectives, policies and standards of Kaleida Health, within the patient-centered care program and Kaleida as a whole.**
**Education And Credentials**
High school diploma or equivalency required.
**Experience**
**Ability to properly communicate information obtained from patients. Ability to implement high standards of care within the confinements of their position. Ability to responsibly maintain composure and effectiveness in stressful situations. Ability to safely and properly handle and utilize various pieces of equipment used in the course of their position. For Centralized Transport Department:** **Minimum one year in a customer service focused position required. Must Possess excellent communication and interpersonal skills both verbal and written.**
Working Conditions
**Essential:**
* Weight Requirement - Heavy (up to 100 lbs)
**Job Details**
Standard Hours Bi-Weekly: 37.50
FTE:
Weekend/Holiday Requirement: Yes
On Call Required: No
**With Rotation:** No
Work Arrangement: Onsite
Union Code: U08 - SEIU 1199 BGH Service Workers
Requisition ID#: 10045
Grade: S4
Pay Frequency: Bi-Weekly
**Salary Range:** $17.60 -$23.20
*Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement.
_Kaleida Health's mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and Kaleida Health envisions DEI as the pursuit of equity and restorative justice for every person. We will exemplify courage and accountability through both the professing and practice of our core values for our friends, colleagues, and community. Kaleida Health is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!_
**Position** Patient Support Associate
**Location** US:NY:Buffalo | Clinical Support Staff | Part-Time
**Req ID** null
Equal Opportunity Employer
Kaleida Health is committed to diversity and believes our workforce is strengthened by the inclusion of and respect for our differences.
Kaleida Health is an equal opportunity and affirmative action employer. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, religion, sex, national origin, citizenship status, creed, gender, gender identity or expression, sexual orientation, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for or perform your job.
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Patient Support Associate

14211 Buffalo, New York Kaleida Health

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Job Description

**Patient Support Associate**
Department: BGMC Transport
**Location:** Buffalo General Medical Center
Location of Job: US:NY:Buffalo
Work Type: Per-Diem
**Scheduled Work Hours:** Variable
Shift 9
**Job Description**
**This position, under the general supervision of the RN or Transport Manager is responsible for environmental, inventory, dietary, transportation, limited clerical and patient comfort duties. Performs computer input. Participates in patient care activities as assigned. Participates in quality improvement activities. Implements the philosophy, objectives, policies and standards of Kaleida Health, within the patient-centered care program and Kaleida as a whole.**
**Education And Credentials**
High school diploma or equivalency required.
**Experience**
**Ability to properly communicate information obtained from patients. Ability to implement high standards of care within the confinements of their position. Ability to responsibly maintain composure and effectiveness in stressful situations. Ability to safely and properly handle and utilize various pieces of equipment used in the course of their position. For Centralized Transport Department:** **Minimum one year in a customer service focused position required. Must Possess excellent communication and interpersonal skills both verbal and written.**
**_**For non-clinical positions and nursing support positions, internal and external applicants must have the core competencies and sufficient work experience to perform in the per diem position for which they are applying.**_**
Working Conditions
**Essential:**
* Weight Requirement - Heavy (up to 100 lbs)
**Job Details**
Standard Hours Bi-Weekly: 15.00
FTE:
Weekend/Holiday Requirement: Yes
On Call Required: No
**With Rotation:** No
Work Arrangement: Onsite
Union Code: U08 - SEIU 1199 BGH Service Workers
Requisition ID#: 10119
Grade: S4
Pay Frequency: Bi-Weekly
**Salary Range:** $17.60 -$23.20
*Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement.
_Kaleida Health's mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and Kaleida Health envisions DEI as the pursuit of equity and restorative justice for every person. We will exemplify courage and accountability through both the professing and practice of our core values for our friends, colleagues, and community. Kaleida Health is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!_
**Position** Patient Support Associate
**Location** US:NY:Buffalo | Clinical Support Staff | Per-Diem
**Req ID** null
Equal Opportunity Employer
Kaleida Health is committed to diversity and believes our workforce is strengthened by the inclusion of and respect for our differences.
Kaleida Health is an equal opportunity and affirmative action employer. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, religion, sex, national origin, citizenship status, creed, gender, gender identity or expression, sexual orientation, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for or perform your job.
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