119 Patient Scheduling jobs in the United States

• Obtain patient information by answering telephone calls, interviewing patients
• Input patient information into computer system ensuring accuracy and clarity
• Triage calls and direct to appropriate department
• Informs patient by explaining procedures, answering questions, providing information
• Determine insurance eligibility requirements
  • Inform patients of available appointments
  • Schedule patient appointments
• Communicate with patients and families regarding processes and procedures
• Monitor/complete web requests, secure messages
• Address overnight voice messages
• Monitor/complete Ortho First voice messages
• Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative goals
• Managing large amounts of inbound and outbound calls in a timely manner
• Follow communication "scripts" when handling different topics.
• Accept ownership for effectively communicating customer issues, complaints and inquires keeping customer satisfaction at the core of every decision and behavior.

• A High school diploma or equivalent.
• A minimum of two (2) years of call center experience in a healthcare setting

• Previous work experience in an Orthopedic practice.
• Bilingual is a plus

• BCBS Medical
• Dental & Vision Insurance
• Paid Time Off (PTO)
• Holiday Pay
• 401k/Profit Sharing
• Short-Term Disability Insurance
• Life Insurance
• Various voluntary benefits

*The Impact You Can Make * Responsible for the scheduling of patient appointments with physicians (new and follow-up); cancer center treatments& procedures; referrals; external tests and procedures from physician written and verbal orders in a timely, accurate and efficient manner while remaining sensitive to the needs of the patients, their families and fellow employees to ensure a smooth and orderly work flow. The percentage may vary depending on the specific department. ** Team Impact * Welcomes, observes and monitors patient waiting or holding areas adjacent to location for timeliness and patient problems. Notify nursing staff if problems or delays arise. * Schedules multiple appointments and exams including (labs, MD visits, and Medical Imaging procedures) appropriately and accurately via computer scheduling system, phone and/or fax in collaboration with ancillary departments. * Contacts patients to reschedule appointments or exams as needed, including missed visits. Appointments are prioritized according to individual patient needs. ** The Glens Falls Hospital Impact Mission Our Mission is to improve the health of people in our region by providing access to exceptional, affordable, and patient-centered care every day and in every setting. ** How You Will Fulfill Your Potential Responsibilities * Schedules multiple appointments and exams including (labs, MD visits, and Medical Imaging procedures) appropriately and accurately via computer scheduling system, phone and/or fax in collaboration with ancillary departments. Identifies proper sequencing of exams and schedules accordingly. * Is aware of complex treatment plans to ensure scheduled appointments compliment the plan of care based on diagnosis, treatment regime and required timing of various visits (including lab, MD and treatment appointments). * Serves as a patient liaison and coordinator with physicians, clinical staff, Medical and Radiation Oncology, other departments and ancillary hospital personnel to ensure appropriate testing and scheduling occurs. Reviews physician orders and ensures orders have been received for all required exams and procedures; obtains additional written orders from physician when necessary to prevent omission of a required test or procedure. * Enters physician time off into schedule and collaborates with physicians to coordinate patient scheduling related to time off. Ensures that daily schedules and reports area available for physician and nursing staff. Collaborates with Physicians on a daily basis in regard to STAT referrals and scheduling issues; reviews and ensures correct scheduling information is obtained. Directly interacts with patients and physicians to communicate scheduling needs and appointments. Education/Accredited Programs * High School Graduate * 1 year of experience in a Healthcare Environment including medical scheduling experience required. * Computerized medical scheduling experience strongly preferred ** **Licenses/Certifications/Registrations N/A ** **Skills/Abilities * Excellent customer service skills. * Excellent command of the English language. * Knowledge of medical terminology. * Knowledge of some anatomy/physiology preferred. * Excellent computer and phone skills. * Problem solving/trouble shooting techniques. * Excellent written and oral communication skills. ** Communities We Serve Located in the foothills of the beautiful Adirondack mountains, Glens Falls is conveniently located a short drive away from the capital region and Lake George. Work at the top of your profession and jumpstart your next career here at Glens Falls Hospital! All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. ** Salary Range The expected base rate for this Glens Falls, New York, United States-based position is $17.25 to $24.76 per hour. Exact rate is determined on a case-by-case basis commensurate with experience level, as well as education and certifications pertaining to each position which may be above the listed job requirements. ** Benefits Glens Falls Hospital is committed to providing our people with valuable and competitive benefits offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are available to active, full-time and part-­time employees who work at least 30 hours per week, can be foundhere. Job: *Administrative/Clerical Title: Patient Scheduling Specialist Location: NY-Glens Falls Requisition ID: 2507C

Job Description

Description:

Lalor Family Dental is a growing, multi-office dental practice in the Greater Binghamton Area bringing over 60 years of experience in the dental field. We are looking for full-time team members to join our rapidly growing Patient Services Team at our Endicott office. Our Patient Services Team are responsible for scheduling appointments, answering patient inquires, managing dental records, and providing information about treatment and insurance. This is an ideal role for someone who enjoys assisting patients over the phone.

We are looking for career focused individuals with positive attitudes and a patient-centered mindset. Do you not have experience? We are willing to train the right person for a successful career and advancement! No Experience Required!

Requirements

• Has or is currently pursuing an associates or bachelor's degree or higher in any field preferred
• Highschool Diploma or GED
• Highly capable individual who is results-focused
• Self-motivated and demonstrates initiative
• Extremely hardworking and thrives in a demanding environment
• Positive Attitude
• Believes in a patient-centered approach to customer service in the dental environment
• Demonstrates innovative approaches to problem-solving
• Has experience leading others in a previous position, on a sports team, or through a club/organization
• Takes responsibility
• Serves with integrity
• Positive attitude a must!
• Strong interpersonal, decision-making, and communication skills

Benefits

• Family Owned
• Health and Vision Insurance
• Dental Coverage
• Bonus potential after 90 days
• Fun, company sponsored events throughout the year!
• 401(k) and Match
• Certified as a Great Place to Work for the last 4 years!
• Employee Assistance Program
• Paid Time Off
• Free parking
• On-the-job training

$16.50 - $18.50 per hour

Certified a Great Place to Work for 2020, 2021, 2022, 2023 and 2024

Lalor Family Dental is an equal opportunity employer. No person is unlawfully excluded from consideration for employment because of race, religion, creed, color, sex, age, national origin, disability, sexual orientation, gender identity, transgender status, gender dysphoria, marital or family status, pregnancy, military status, veteran status, predisposing genetic characteristics or carrier status, arrest or conviction record, domestic violence victim status, or any other legally protected class or status. Furthermore, we will not tolerate any form of discrimination or harassment of our employees by co-workers, supervisors, customers, or vendors. This commitment extends to our policies on recruiting, advertising, hiring, placement, promotion, training, transfer, wages, benefits, termination and all other privileges, terms, and conditions of employment .

• Act as a liaison with leadership in patient scheduling issues, training, education communication and problem solving.
• Coordinate, assign and guide the work activities of other patient scheduling staff.
• Monitor work schedules, maintain department scheduling guidelines and templates and train and mentor new staff.
• Perform patient scheduling duties including working with patients in person and over the phone.

Job DescriptionWork Schedule: 80% FTE, 32 hours per week. Shifts scheduled Monday through Friday between the hours of 8:00 AM - 4:30 PM. Hours may vary based on the operational needs of the department.Pay:Pay starts at $19.75 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay.Be part of something remarkableBe the first point of contact for UW Health patients and ensure they receive a remarkable experience. We are seeking a Patient Scheduling Specialist to:•Utilize your excellent customer service skills to schedule appointments via phone, in-person or electronic correspondence.•Make an impact on the patient experience by making it easier for patients to schedule appointments across multiple locations with just one phone call. •Assist patients and their families with their appointment scheduling needs.•Make outgoing phone calls to patients to schedule their appointments. •Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.At UW Health, you'll receive:•Generous benefits package, including health insurance, and paid time off.•Professional growth and career advancement opportunities available.•Free bus pass to get to and from work.Education:Minimum - High school diploma or equivalent.Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field.Work Experience:Minimum - One (1) year of previous experience in an office or customer service environment.Preferred - Previous experience working in healthcare. Previous experience scheduling of patients. Previous experience with answering phones, greeting clients and customers in person.Our commitment to Social Impact and BelongingUW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.UW Health Clinics - our physicians and staff are dedicated to providing an exceptional patient and family experience by delivering the highest quality of care in a compassionate environment. With more than 80 primary and specialty care clinics located throughout Dane County and the surrounding areas, we are proud to have the opportunity to impact the communities we serve.Job DescriptionUW Medical Foundation benefits

Work Schedule:
80% FTE, 32 hours per week. Shifts scheduled Monday through Friday between the hours of 8:00 AM - 4:30 PM. Hours may vary based on the operational needs of the department.

Pay:
Pay starts at $19.75 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay.

Be part of something remarkable

Be the first point of contact for UW Health patients and ensure they receive a remarkable experience.
We are seeking a Patient Scheduling Specialist to:
* Utilize your excellent customer service skills to schedule appointments via phone, in-person or electronic correspondence.
* Make an impact on the patient experience by making it easier for patients to schedule appointments across multiple locations with just one phone call.
* Assist patients and their families with their appointment scheduling needs.
* Make outgoing phone calls to patients to schedule their appointments.
* Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.
At UW Health, you'll receive:
* Generous benefits package, including health insurance, and paid time off.
* Professional growth and career advancement opportunities available.
* Free bus pass to get to and from work.

Education:
Minimum - High school diploma or equivalent.
Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field.

Work Experience:
Minimum - One (1) year of previous experience in an office or customer service environment.
Preferred - Previous experience working in healthcare. Previous experience scheduling of patients. Previous experience with answering phones, greeting clients and customers in person.

Our commitment to Social Impact and Belonging
UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

UW Health Clinics - our physicians and staff are dedicated to providing an exceptional patient and family experience by delivering the highest quality of care in a compassionate environment. With more than 80 primary and specialty care clinics located throughout Dane County and the surrounding areas, we are proud to have the opportunity to impact the communities we serve.

Pay:
Pay starts at $19.75 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay.

Be part of something remarkable

Be the first point of contact for UW Health patients and ensure they receive a remarkable experience.
We are seeking a Patient Scheduling Specialist to:
• Utilize your excellent customer service skills to schedule appointments via phone, in-person or electronic correspondence.
• Make an impact on the patient experience by making it easier for patients to schedule appointments across multiple locations with just one phone call.
• Assist patients and their families with their appointment scheduling needs.
• Make outgoing phone calls to patients to schedule their appointments.
• Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.
At UW Health, you'll receive:
• Generous benefits package, including health insurance, and paid time off.
• Professional growth and career advancement opportunities available.
• Free bus pass to get to and from work.

Education:
Minimum - High school diploma or equivalent.
Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field.

Work Experience:
Minimum - One (1) year of previous experience in an office or customer service environment.
Preferred - Previous experience working in healthcare. Previous experience scheduling of patients. Previous experience with answering phones, greeting clients and customers in person.

Our commitment to Social Impact and Belonging
UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

UW Health Clinics - our physicians and staff are dedicated to providing an exceptional patient and family experience by delivering the highest quality of care in a compassionate environment. With more than 80 primary and specialty care clinics located throughout Dane County and the surrounding areas, we are proud to have the opportunity to impact the communities we serve.

Job Description

UW Medical Foundation benefits