69 Patient Scheduling jobs in the United States

This posting represents all available Patient Scheduling positions at the Appointment Center with UW Health. Scheduled shifts are typically Monday through Friday, between the hours of 8:30 AM - 5:00 PM. Hours may vary based on the operational needs of the department.

Pay :

UW Health offers a competitive compensation and benefits package. Work experience that is relevant to the position will be taken into consideration when determining the starting base pay.

Be part of something remarkable

Join the #1 hospital in Wisconsin where you'll be the gateway to remarkable healthcare by providing excellent phone-based customer service!

We are seeking Patient Scheduling Specialists to:

• Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
• Make outgoing phone calls to patients to schedule their appointments.
• Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.

Education :

Minimum - High school diploma or equivalent.

Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field.

Work Experience :

Minimum - One (1) year of previous experience working in an office or customer service environment.

Preferred - Previous experience working in healthcare, experience scheduling patients, and experience coordinating multiple activities in an office setting.

Our Commitment to Diversity, Equity, and Inclusion

UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans.

UW Health Administrative Facilities - UW Health has administrative locations throughout Madison and beyond where thousands of employees provide vital support to our clinical areas. These locations are home to departments such as Access Services, Compliance, Human Resources, Information Services, Patient Medical Records, Payroll and many others.

Hear from a patient scheduling lead about why he finds his role rewarding .

Learn more about this opening

UW Hospital and Clinics benefits

• Act as a liaison with leadership in patient scheduling issues, training, education communication and problem solving.
• Coordinate, assign and guide the work activities of other patient scheduling staff.
• Monitor work schedules, maintain department scheduling guidelines and templates and train and mentor new staff.
• Perform patient scheduling duties including working with patients in person and over the phone.

Pay:
Pay starts at $18.40 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay.

Be part of something remarkable
Join the #1 hospital in Wisconsin!

We are seeking a Patient Scheduling Representative to:
• Schedule appointments via phone, in-person or electronic correspondence.
• Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
• Make outgoing phone calls to patients to schedule their appointments.
• Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.

Education:
Minimum - High school diploma or equivalent.
Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field.

Work Experience:
Minimum - Six (6) months of previous experience in an office or customer service environment.
Preferred - Previous experience working in healthcare, previous experience scheduling of patients or previous experience answering phones and greeting clients in person

Our Commitment to Social Impact and Belonging
UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

UW Health Clinics - our physicians and staff are dedicated to providing an exceptional patient and family experience by delivering the highest quality of care in a compassionate environment. With more than 80 primary and specialty care clinics located throughout Dane County and the surrounding areas, we are proud to have the opportunity to impact the communities we serve.

Job Description

UW Medical Foundation benefits

Pay:
Pay starts at $19.75 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay.

Be part of something remarkable
Be the first point of contact for UW Health patients and ensure they receive a remarkable experience.

We are seeking a Patient Scheduling Specialist to:
• Utilize your excellent customer service skills to schedule appointments via phone, in-person or electronic correspondence.
• Make an impact on the patient experience by making it easier for patients to schedule appointments across multiple locations with just one phone call.
• Assist patients and their families with their appointment scheduling needs.
• Make outgoing phone calls to patients to schedule their appointments.
• Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.
At UW Health, you'll receive :
• Generous benefits package, including health insurance, and paid time off.
• Professional growth and career advancement opportunities available.
• Free bus pass to get to and from work.

Education:
Minimum - High school diploma or equivalent.
Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field.

Work Experience:
Minimum - One (1) year of previous experience in an office or customer service environment.
Preferred - Previous experience working in healthcare. Previous experience scheduling of patients. Previous experience with answering phones, greeting clients and customers in person.

Our commitment to Social Impact and Belonging
UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

University Hospital in Madison is a Magnet®-designated facility that's ranked Wisconsin's #1 hospital and considered one of the nation's leading hospitals, teaching institutions and referral centers.

Job Description

UW Hospital and Clinics benefits

100% FTE, 40 hours per week. Shifts scheduled Monday through Friday between the hours of 7:00 AM - 5:00 PM. Hours may vary based on the operational needs of the department.

Be part of something remarkable

Join the #1 hospital in Wisconsin!

We are seeking a Patient Scheduling Lead to:

• Act as a liaison with leadership in patient scheduling issues, training, education communication and problem solving.
• Coordinate, assign and guide the work activities of other patient scheduling staff.
• Monitor work schedules, maintain department scheduling guidelines and templates and train and mentor new staff.
• Perform patient scheduling duties including working with patients in person and over the phone.

Education :

Minimum - High school diploma or equivalent.

Preferred - Associate or Bachelors degree in Business Administration, Healthcare, or other related field.

Work Experience :

Minimum - twelve months of experience in patient scheduling or equivalent experience working in a medical office environment

Our commitment to Social Impact and Belonging:

UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

University Hospital in Madison is a Magnet designated facility that's ranked Wisconsin ' s #1 hospital and considered one of the nation's leading hospitals, teaching institutions and referral centers.

Job Description

UW Hospital and Clinics benefits

Location: The VIC (18110 SE 34th Street - Vancouver, WA 98683)

Full-Time Schedule (40 hours/week): Monday through Friday, 9:00a-5:30p ( will transition to schedule after successful completion of training scheduled Monday through Friday, 8:00a-5:00p ) :: NO late nights! NO weekends!

Hiring rate: generally is between $19.38-$2.20 and placement in the range depends on an evaluation of experience :: Bonus Eligible: opportunity to participate in the Metric Based Incentive Compensation Plan!

In this role you will:

• Schedule appointments for clinicians and ancillary services for all areas within Vancouver Clinic
• Reschedule appointments required by clinician schedule changes ("bump list") and schedule appointments for future opened ("wait list").
• Perform initial phone call triage per protocols.
• Verify demographic information and update changes accurately
• Gather all pertinent patient information prior to scheduled appointment
• Provide appropriate directions when needed
• Must have excellent attendance! Consistent, dependable, and predictable attendance is crucial in helping us fulfill our mission of providing high-quality, compassionate care. We require our employees to adhere to our attendance standards, as frequent deviations make it difficult to provide care for our patients and support our coworkers.

Requirements:

• High school diploma or equivalent.
• Min of two years of experience in either medical office setting or in the health insurance industry strongly preferred.
• Experience with multi-line phone system preferred.
• Excellent verbal and written communication skills.
• Ability to handle pressure situations while maintaining tact and diplomacy.
• Ability to work independently yet operate as an integral part of a team.
• Working knowledge of computers and basic software programs.

Pay Range:
18.24 - 25.54

The above information is intended to indicate the general nature and level of work required in this position. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities, and qualifications required of those assigned to this job.

We offer a competitive Total Rewards Program. Eligibility for benefits is dependent on factors such as position type and FTE. Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment. Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.). We also offer a 401k retirement plan, with employer contributions after your first year of employment. Benefits-eligible employees accrue PTO and Personal Time based on hours worked and State worked, totaling 120 hours in the first year for full time staff and 200 hours in the first year for full time supervisors and above, increasing in subsequent years. PTO and Personal Time accruals are pro-rated by FTE/hours worked. Non-benefits eligible employees will accrue Personal Time based on hours worked and State worked. Employees will also enjoy up to six paid holidays per year, depending on schedule. Contact your recruiter for more information.

Vancouver Clinic is proud to be an Equal Opportunity Employer. Vancouver Clinic does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, gender identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Vancouver Clinic is an alcohol and drug-free workplace. Offers are contingent on successful completion of background screen and immunization requirements.

University of Wisconsin Medical Foundation

Patient Scheduling Representative - Family Medicine (Finance)

Work Schedule:
100% FTE, 40 Hours per week. Shifts scheduled Monday-Friday between 8:00 am - 5:00 pm. Hours may vary based on operational needs of the clinic.

Pay:
Starting at $19.21 per hour, with consideration of relevant work experience in determining the initial pay.

Join a Remarkable Team
Be part of Wisconsin's top hospital!

The role of Patient Scheduling Representative involves:
Scheduling appointments via phone, in-person, or electronic communication.
Handling incoming calls from patients and families to assist with scheduling.
Making outgoing calls to schedule appointments.
Collaborating with clinic staff to ensure timely and appropriate patient care.

Education:
Minimum - High school diploma or equivalent.
Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or related field.

Work Experience:
Minimum - Six months in an office or customer service environment.
Preferred - Healthcare experience, patient scheduling, or front desk experience.

Our Commitment
UW Health values diversity and belonging. We are an Equal Employment Opportunity employer, committed to creating an inclusive environment for all employees and applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status, or genetic information.

About UW Health Clinics
Our clinics aim to provide exceptional patient and family care across more than 80 primary and specialty care locations in Dane County and surrounding areas, impacting the communities we serve.

Job description details and benefits are available upon request.