Clinical Services Manager

97201 Portland, Oregon $95000 Annually WhatJobs

Posted 7 days ago

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Job Description

full-time
Our client, a respected provider of community health services, is seeking an experienced and compassionate Clinical Services Manager to oversee operations in Portland, Oregon, US . This role is vital for ensuring the delivery of high-quality patient care and supporting the clinical staff. You will manage day-to-day operations of multiple service lines, ensuring adherence to best practices, regulatory compliance, and organizational goals.

Responsibilities include supervising and mentoring clinical staff, developing and implementing clinical protocols, managing patient flow, and ensuring efficient resource allocation. You will also play a key role in quality improvement initiatives, patient satisfaction surveys, and budget management for the clinical departments. Collaboration with physicians, administrators, and external partners will be essential to optimize patient outcomes and service delivery. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a deep understanding of healthcare regulations and accreditation standards. Experience in a similar managerial role within a community or social care setting is required.

Qualifications include a Bachelor's degree in Nursing, Healthcare Administration, Public Health, or a related field. A Master's degree is preferred. At least 5 years of progressive experience in clinical supervision or healthcare management is necessary. Current RN licensure or relevant clinical credential is a plus. This is an on-site position requiring full commitment to the daily operations at our Portland facility. If you are dedicated to improving community health and possess the leadership qualities to inspire a clinical team, we encourage you to apply.
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Clinical Services Manager

97204 Portland, Oregon $95000 Annually WhatJobs

Posted 7 days ago

Job Viewed

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Job Description

full-time
Our client, a dedicated provider of community support services, is seeking a compassionate and results-oriented Clinical Services Manager to oversee operations in Portland, Oregon, US . This role is critical in ensuring the delivery of high-quality, person-centered care to individuals with diverse needs. You will lead a team of dedicated professionals, fostering a supportive and collaborative work environment. The ideal candidate will have a strong background in social work, psychology, or a related field, combined with proven leadership and management experience in a community care setting.

Key responsibilities include:
  • Managing daily operations of clinical services programs, ensuring adherence to best practices and regulatory standards.
  • Supervising, mentoring, and evaluating clinical staff, providing ongoing professional development opportunities.
  • Developing and implementing treatment plans and care strategies tailored to individual client needs.
  • Ensuring case management is effective and clients receive appropriate referrals and support.
  • Monitoring program outcomes and client progress, making data-driven adjustments as needed.
  • Collaborating with external agencies, healthcare providers, and community partners to enhance service delivery.
  • Managing program budgets, resources, and ensuring efficient allocation.
  • Maintaining accurate client records and ensuring confidentiality and compliance with privacy regulations.
  • Participating in strategic planning and contributing to the growth and development of the organization.
  • Responding to and managing crisis situations with professionalism and de-escalation techniques.
  • Championing a culture of continuous improvement and client advocacy.

Candidates must possess a Master's degree in Social Work, Psychology, Counseling, or a closely related field, with a minimum of 5 years of experience in direct service provision and at least 2 years in a supervisory or management capacity within the community and social care sector. Licensure as an LCSW, LPC, or equivalent is highly preferred. A deep understanding of relevant social service systems, mental health best practices, and case management principles is required. Exceptional interpersonal, communication, and problem-solving skills are essential. The ability to lead and motivate a team, manage complex cases, and navigate challenging situations with empathy and resilience is paramount. This role offers a meaningful opportunity to make a significant impact on the lives of individuals within the community.
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Hospice Director of Clinical Services (DCS) RN - Administrator

97204 Portland, Oregon PRIMROSE HOSPICE CARE INC.

Posted today

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Job Description

Join Us in Bringing Hospice Back to Its Heart of Care


Primrose Hospice Care is a company formed by career healthcare providers who are dedicated to returning to the heart of hospice care—putting patients, families, and care providers at the center of the experience. Unlike the corporate model of healthcare & hospice, our mission is to restore the personal, flexible, and compassionate approach that honors the dignity of each life; a truly compassionate, comforting and holistic care model.


As our Director of Clinical Services (DCS) RN and Administrator, you will have the rare opportunity to shape both the clinical and operational foundation of this organization from the ground up. This position is the epitome of nurse leadership. It combines leadership and nursing care with hands-on involvement, ensuring both compliance and heart-driven care.


Position Summary:

The Director of Clinical Services / Administrator provides overall leadership, direction, and supervision for the hospice program. This dual role ensures compliance with Medicare Conditions of Participation (42 CFR Part 418), Oregon Administrative Rules (OAR 333-035), and ACHC accreditation standards, while fostering a culture of compassion, excellence, and interdisciplinary collaboration and reports to the Executive Director and governing body.


This role is responsible for:

  • Overseeing the provision of all clinical hospice services
  • Managing daily operations, personnel, and resource allocation
  • Ensuring compliance, quality improvement, and regulatory readiness
  • Serving as the organizational leader and liaison with the Governing Body
  • Patient visits during early census


Key Responsibilities:


Clinical Leadership (Director of Nursing / DCS)

  • Provide leadership and oversight for all clinical staff, ensuring high-quality, patient-centered care and compliance standards are met.
  • Supervise, train, and evaluate nursing and interdisciplinary team members.
  • Ensure initial and ongoing assessment of patients, coordination of care, and implementation of individualized care plans.
  • Lead Interdisciplinary Group (IDG) meetings in collaboration with the Medical Director.
  • Ensure staff education, competency, and performance reviews are conducted per policy.
  • Oversee infection control, medication management, and safety protocols.


Administrative Leadership (Administrator Role)

  • Direct day-to-day operations of the hospice program and personnel, ensuring compliance with state, federal, and accrediting body requirements.
  • Serve as the liaison to the Governing Body, reporting on quality, compliance, staffing, and financial health.
  • Hire, train, evaluate and terminate clinical organization personnel.
  • Develop, implement, and evaluate policies and procedures.
  • Lead the Quality Assessment and Performance Improvement (QAPI) program.
  • Assure compliance with all hospices related local, state and federal laws, including licensure and certification and maintain compliance to the ACHC standards
  • Participate in budgeting, census development, and strategic planning.


Qualifications:

  • Current, unrestricted Registered Nurse (RN) license in Oregon.
  • Bachelor’s degree in Nursing required; Master’s preferred.
  • Minimum 3 years of nursing experience , with at least 2 years in hospice leadership .
  • Demonstrated ability to supervise and direct professional & administrative personnel.
  • Ability to remain calm under pressure, dealing tactfully with customers and the community.
  • Possess excellent observation, verbal and written communication skills.
  • Possess knowledge of business management, applicable governmental regulations and ACHC standards as pertains to hospice care in Oregon,
  • Demonstrated commitment to compassionate, patient-centered care.


Compensation & Opportunity

  • Competitive pay tiers with salary growth as census expands, DOE.
  • Flexible scheduling and opportunity to shape the program from its foundation.
  • A unique chance to step away from healthcare bureaucracy and lead a hospice program focused on meaning, mission, and people .


Apply Today!

 This role is more than a job—it’s a calling – a once in a lifetime opportunity. If you are a nurse leader ready to shape care that reflects compassion, dignity, and mission… we invite you to apply.

Join us in building a hospice that is a sanctuary of comfort and care.


Share your 'heart of hospice'  with us - Submit your resume and a brief letter of interest so we may get to know you a little better, to: 

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RN Auditor, Clinical Services remote based in WA

98661 Vancouver, Washington Molina Healthcare

Posted today

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Job Description

The Clinical Services Auditor performs auditing of clinical staff in Utilization Management (UM), Case Management (CM), Member Assessment Team (MAT), Health Management (HM), and/or Disease Management (DM) and monitors key clinical staff for compliance with NCQA, CMS, State and Federal requirements. May also perform non-clinical system and process audits, as needed.
This position will be supporting our Washington State Plan. We are seeking a candidate with a WA RN licensure and previous experience in case management within a MCO preferred, knowledge of NCQA standards for case management, and understanding of state Medicaid contracts. The Auditor should have the ability to reference/ remember rules, standards, policy procedure language and can search for the most current versions of these documents where they are housed. Proficient technology experience and experience using CCA, QNXT, Epic, PRISM, IPRO SalesForce, UMK2, and Microsoft Office and Teams programs is highly preferred. Must be able to work independently in a high-volume environment, be detail-oriented, a self-starter, and manage work time wisely. Further details to be discussed during our interview process.
Remote position in WA state.
Work hours: Monday-Friday: 8:00AM - 5:00PM PST
WA RN licensure required
**KNOWLEDGE/SKILLS/ABILITIES**
+ Performs monthly auditing of registered nurse and other clinical functions in Utilization Management (UM), Case Management (CM), Member Assessment Team (MAT), Health Management (HM), and/or Disease Management (DM).
+ Monitors key clinical staff for compliance with NCQA, CMS, State and Federal requirements. May also perform non-clinical system and process audits, as needed.
+ Assesses clinical staff regarding appropriate decision-making.
+ Reports monthly outcomes, identifies areas of re-training for staff, and communicates findings to leadership.
+ Ensures auditing approaches follow a Molina standard in approach and tool use.
+ Assists in preparation for regulatory audits by performing file review and preparation.
+ Participates in regulatory audits as subject matter expert and fulfilling different audit team roles as required by management.
+ Maintains member/provider confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and professionalism with all communications.
+ Adheres to departmental standards, policies, protocols.
+ Maintains detailed records of auditing results.
+ Assists HCS training team with developing training materials or job aids as needed to address findings in audit results.
+ Meets minimum production standards.
+ May conduct staff trainings as needed.
+ Communicates with QA supervisor/manager about issues identified and works collaboratively to resolve/correct them.
**JOB QUALIFICATIONS**
**Required Education**
Completion of an accredited Registered Nurse (RN) Program and Associate's or bachelor's degree in Nursing OR Bachelor's or master's degree in social science, psychology, gerontology, public health, social work, or related field.
**Required Experience**
+ Minimum two years UM, CM, MAT, HM, DM, and/or managed care experience.
+ Proficient knowledge of Molina workflows.
+ Required License, Certification, Association
+ Must have valid driver's license with good driving record and be able to drive within applicable state or locality with reliable transportation.
+ Active and unrestricted license in good standing as applicable.
+ Preferred Experience
+ 3-5 years of experience in case management, disease management or utilization management in managed care, medical or behavioral health settings.
+ Two years of clinical auditing/review experience.
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $29.05 - $65.13 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
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Hospice Director of Clinical Services (DCS) RN - Administrator (Portland)

97204 Portland, Oregon PRIMROSE HOSPICE CARE INC.

Posted 1 day ago

Job Viewed

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Job Description

part time

Join Us in Bringing Hospice Back to ItsHeart of Care


Primrose Hospice Care is a company formed by career healthcare providers who are dedicated to returning to theheart of hospice careputting patients, families, and care providers at the center of the experience. Unlike the corporate model of healthcare & hospice, our mission is to restore the personal, flexible, and compassionate approach that honors the dignity of each life; a truly compassionate, comforting and holistic care model.


As ourDirector of Clinical Services (DCS) RN and Administrator, you will have the rare opportunity to shape both the clinical and operational foundation of this organization from the ground up. This position is the epitome of nurse leadership. It combines leadership and nursing care with hands-on involvement, ensuring both compliance and heart-driven care.


Position Summary:

TheDirector of Clinical Services / Administratorprovides overall leadership, direction, and supervision for the hospice program. This dual role ensures compliance withMedicare Conditions of Participation (42 CFR Part 418),Oregon Administrative Rules (OAR 333-035), andACHC accreditation standards, while fostering a culture of compassion, excellence, and interdisciplinary collaboration and reports to the Executive Director and governing body.


This role is responsible for:

  • Overseeing the provision of all clinical hospice services
  • Managing daily operations, personnel, and resource allocation
  • Ensuring compliance, quality improvement, and regulatory readiness
  • Serving as the organizational leader and liaison with the Governing Body
  • Patient visits during early census


Key Responsibilities:


Clinical Leadership (Director of Nursing / DCS)

  • Provide leadership and oversight for all clinical staff, ensuring high-quality, patient-centered care and compliance standards are met.
  • Supervise, train, and evaluate nursing and interdisciplinary team members.
  • Ensure initial and ongoing assessment of patients, coordination of care, and implementation of individualized care plans.
  • Lead Interdisciplinary Group (IDG) meetings in collaboration with the Medical Director.
  • Ensure staff education, competency, and performance reviews are conducted per policy.
  • Oversee infection control, medication management, and safety protocols.


Administrative Leadership (Administrator Role)

  • Direct day-to-day operations of the hospice program and personnel, ensuring compliance with state, federal, and accrediting body requirements.
  • Serve as the liaison to the Governing Body, reporting on quality, compliance, staffing, and financial health.
  • Hire, train, evaluate and terminate clinical organization personnel.
  • Develop, implement, and evaluate policies and procedures.
  • Lead the Quality Assessment and Performance Improvement (QAPI) program.
  • Assure compliance with all hospices related local, state and federal laws, including licensure and certification and maintain compliance to the ACHC standards
  • Participate in budgeting, census development, and strategic planning.


Qualifications:

  • Current, unrestricted Registered Nurse (RN) license in Oregon.
  • Bachelors degree in Nursing required; Masters preferred.
  • Minimum3 years of nursing experience , with at least2 years in hospice leadership .
  • Demonstrated ability to supervise and direct professional & administrative personnel.
  • Ability to remain calm under pressure, dealing tactfully with customers and the community.
  • Possess excellent observation, verbal and written communication skills.
  • Possess knowledge of business management, applicable governmental regulations and ACHC standards as pertains to hospice care in Oregon,
  • Demonstrated commitment to compassionate, patient-centered care.


Compensation & Opportunity

  • Competitive pay tiers with salary growth as census expands, DOE.
  • Flexible scheduling and opportunity to shape the program from its foundation.
  • A unique chance to step away from healthcare bureaucracy and lead a hospice program focused onmeaning, mission, and people .


Apply Today!

This role is more than a jobits a calling a once in a lifetime opportunity. If you are a nurse leader ready to shape care that reflects compassion, dignity, and mission we invite you to apply.

Join us in building a hospice that is a sanctuary of comfort and care.


Share your 'heart of hospice' with us - Submit your resume and a brief letter of interest so we may get to know you a little better, to:

View Now

Patient Care Technician

98662 Vancouver, Washington Providence Non-RN - Oregon

Posted today

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Job Description

Description

Patient Care Technician - Earn To Learn Program, Providence St. Vincent Medical Center in Portland, Oregon

This program is ideal for candidates who are looking to begin a career as a Certified Nursing Assistant. Providence will hire you as a Patient Care Tech. While in this role, we will pay for your coursework, and fees to become a CNA. We also pay you an hourly wage in your role as a Patient Care Tech, while attending the courses! You will earn to learn!

This is a part time position, requiring year-round availability. We will hire into day shift positions. Every other weekend availability is required. If selected for this position, you will be required to attend a full time CNA training program for 3-4 weeks. When downtime occurs, you will be scheduled to work as a Patient Care Technician to fulfill full-time work hours. We are NOT offering scheduling flexibility. Scheduling will be discussed at time of interview. You must have reliable transportation and reliable phone service (cell or land line).

After obtaining a CNA license, in exchange for Providence paying program tuition and fees, you will be required to transition into a full-time CNA position within Providence Portland Medical Center and remain in that position for a minimum of one year. The right candidate understands and agrees to the forementioned information. If you are interested and able to fulfill these requirements, please apply!

Earn to Learn Program:

We provide 4 -6 weeks of orientation with an established PSVMC CNA or PCT with focus on the skills listed below:

PCT duties (after on-the-job training):

1:1 patient observation for suicide prevention, elopement, or prevention of medical device dislodgement
Hygiene care: bathing, brushing teeth, toileting, urinary and fecal incontinence care

Bladder scanning

Walking patients

Vital Signs (temperature, blood pressure, heart rate, respiratory rate, oxygen saturation measurements)

Assistant with feeding

Participate in Basic Life Saving (BLS) interventions

CNA Education:

You will be paired up with our CNA school liaison who will guide you through registering for CNA school, and signing up for your testing and licensing.

CNA duties (after licensing):

All of the above and:

Blood glucose monitoring

Removal of urinary catheter

Removal of peripheral IV catheter

Measure orthostatic blood pressures

Obtain specimens for testing (sputum, stool, urine)

Indwelling urinary catheter care

Apply compression stockings

Providence caregivers are not simply valued – they’re invaluable. Join our team at ~Providence Willamette Falls Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we Providence know that to inspire and retain the best people, we must empower them.

Required qualifications:

• Upon hire: National Provider BLS - American Heart Association

Preferred qualifications:

• Coursework/Training: Medical Terminology Course. Or Successful completion of hospital Medical terminology test within 90 days of hire.
• 6 months Health care experience.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn /benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act."

About the Team

Providence has been serving the Pacific Northwest since 1856 when Mother Joseph of the Sacred Heart and four other Sisters of Providence arrived in Vancouver, Washington Territory. As the largest healthcare system and largest private employer in Oregon, Providence is located in areas ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland.

Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Requsition ID:

Company: Providence Jobs

Job Category: Nursing-Patient Facing

Job Function: Nursing

Job Schedule: Part time

Job Shift: Day

Career Track: Nursing

Department: 5003 PWFMC NURSING FLOAT POOL

Address: OR Oregon City 1500 Division St

Work Location: Providence Willamette Falls Medical Ctr-Oregon City

Workplace Type: On-site

Pay Range: $18.62 - $27.90

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

PandoLogic. Category:Healthcare, Keywords:Patient Care Technician (PCT), Location:Vancouver, WA-98661
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Patient Care Technician

98662 Washougal, Washington Providence Non-RN - Oregon

Posted today

Job Viewed

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Job Description

Description

Patient Care Technician - Earn To Learn Program, Providence St. Vincent Medical Center in Portland, Oregon

This program is ideal for candidates who are looking to begin a career as a Certified Nursing Assistant. Providence will hire you as a Patient Care Tech. While in this role, we will pay for your coursework, and fees to become a CNA. We also pay you an hourly wage in your role as a Patient Care Tech, while attending the courses! You will earn to learn!

This is a part time position, requiring year-round availability. We will hire into day shift positions. Every other weekend availability is required. If selected for this position, you will be required to attend a full time CNA training program for 3-4 weeks. When downtime occurs, you will be scheduled to work as a Patient Care Technician to fulfill full-time work hours. We are NOT offering scheduling flexibility. Scheduling will be discussed at time of interview. You must have reliable transportation and reliable phone service (cell or land line).

After obtaining a CNA license, in exchange for Providence paying program tuition and fees, you will be required to transition into a full-time CNA position within Providence Portland Medical Center and remain in that position for a minimum of one year. The right candidate understands and agrees to the forementioned information. If you are interested and able to fulfill these requirements, please apply!

Earn to Learn Program:

We provide 4 -6 weeks of orientation with an established PSVMC CNA or PCT with focus on the skills listed below:

PCT duties (after on-the-job training):

1:1 patient observation for suicide prevention, elopement, or prevention of medical device dislodgement
Hygiene care: bathing, brushing teeth, toileting, urinary and fecal incontinence care

Bladder scanning

Walking patients

Vital Signs (temperature, blood pressure, heart rate, respiratory rate, oxygen saturation measurements)

Assistant with feeding

Participate in Basic Life Saving (BLS) interventions

CNA Education:

You will be paired up with our CNA school liaison who will guide you through registering for CNA school, and signing up for your testing and licensing.

CNA duties (after licensing):

All of the above and:

Blood glucose monitoring

Removal of urinary catheter

Removal of peripheral IV catheter

Measure orthostatic blood pressures

Obtain specimens for testing (sputum, stool, urine)

Indwelling urinary catheter care

Apply compression stockings

Providence caregivers are not simply valued – they’re invaluable. Join our team at ~Providence Willamette Falls Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we Providence know that to inspire and retain the best people, we must empower them.

Required qualifications:

• Upon hire: National Provider BLS - American Heart Association

Preferred qualifications:

• Coursework/Training: Medical Terminology Course. Or Successful completion of hospital Medical terminology test within 90 days of hire.
• 6 months Health care experience.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn /benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act."

About the Team

Providence has been serving the Pacific Northwest since 1856 when Mother Joseph of the Sacred Heart and four other Sisters of Providence arrived in Vancouver, Washington Territory. As the largest healthcare system and largest private employer in Oregon, Providence is located in areas ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland.

Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Requsition ID:

Company: Providence Jobs

Job Category: Nursing-Patient Facing

Job Function: Nursing

Job Schedule: Part time

Job Shift: Day

Career Track: Nursing

Department: 5003 PWFMC NURSING FLOAT POOL

Address: OR Oregon City 1500 Division St

Work Location: Providence Willamette Falls Medical Ctr-Oregon City

Workplace Type: On-site

Pay Range: $18.62 - $27.90

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

PandoLogic. Category:Healthcare, Keywords:Patient Care Technician (PCT), Location:Vancouver, WA-98661
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Operations Manager II, Eye Care Services Clinical Operations and Optical Services

97240 Portland, Oregon Kaiser Permanente

Posted 5 days ago

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Job Description

Job Summary:
In addition to the responsibilities below, this position is also responsible for managing the use and maintenance of equipment, supplies and medications; fostering a safe environment for patients and employees and collaborating with Environmental Health and Safety to ensure a safe environment for patients and employees; developing structured approaches for identifying root causes and implementing solutions to improve operation system process performance; coordinating research into best practice models; leading the implementation of patient/member care delivery systems and practice standards in several locations, ensuring patient/member satisfaction and quality of care; delegating tasks related to the investigation and resolution of patient/family/member concerns regarding patient/member care and services; collaborating with physicians, outside health care providers, and other health care team members to achieve optimal and safe patient care across the continuum; overseeing the implementation of quality assurance standards for incoming and outgoing optical products; leading research and implementation of retail merchandising strategies and product trends; monitoring resource needs in multiple clinical areas and specializations to ensure alignment among assignment, utilization, and financial performance; supporting the development of cash control policies and recommending opportunities to decrease costs and improve service; leading the development, monitoring, and control of the departmental budget; leading the development and implementation of retail sales strategies targeted to the membership served in order to meet revenue growth, service targets, and improve resource utilization; leading research efforts on major optical competitors, local marketing, and product trends to determine marketing plans to address member questions or concerns; and coaching others on selling products and services.
Essential Responsibilities:
+ Creates and advocates for developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; works with leaders and employees to set goals and provide open feedback and coaching to drive performance improvement. Pursues professional growth; hires, trains, and develops talent for growth opportunities; strategically evaluates talent for succession planning; sets performance management guidelines and expectations across teams / units. Oversees implementation, adapts, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends; shares best practices within and across teams. Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams; motivates teams to meet business objectives. Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope; encourages development and consideration of options in decision making; fosters access to stakeholders.
+ Manages designated units or teams by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed; partners with key stakeholders and business leaders to ensure products and/or services meet requirements and expectations while aligning with departmental strategies. Aligns team efforts; builds accountability for and measuring progress in achieving results; assumes responsibility for decision making; fosters direct reports to resolve escalated issues as appropriate. Communicates goals and objectives; incorporates resources, costs, and forecasts into team and unit plans; ensures matrixed resources are fulfilling service or performance requirements across reporting lines. Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides performance and develops contingency plans accordingly; influences teams and units to operate in alignment with operational and business objectives.
+ Conducts budgeting and financial planning by: ensuring accountability that local financial revenue and expense targets are met within team or department and taking corrective action if off-course; leading implementation of policies, procedures, and monitors that achieve accountability for cash control, product inventory, and service equipment; managing, identifying, and recommending the financial performance of optometry and/or the optical stores in an assigned area; and establishing a cost-conscious culture.
+ Ensures standardized care delivery by: leading large and/or complex works streams and evaluating performance to implement strategic initiatives; developing strategic partnerships and collaborating with physicians/providers and subject matter experts and service area leaders; utilizing data for leading the development and implementation of plans, policies, and processes for data analysis while ensuring guideline and regulation alignment; aligning highly complex patient care management solutions across departments; leading highly complex multidisciplinary clinical team(s) and holding team(s) accountable for performance; ensuring the implementation of emergency preparedness programs and assuring the departments emergency preparedness and that managers and staff are trained and know what is expected during and after an emergency; and leading project teams, initiatives and monitoring implementation, equitable distribution of resources, and performance on daily operations and new initiatives to meet business line objectives.
+ Manages to support patient care by: negotiating timelines for action item implementation and monitoring compliance to financial commitments; analyzing standardized and ad hoc data reporting to meet specific business objectives, developing and implementing workflows and strategies and assuming accountability to achieve multiple teams department performance targets; developing and guiding short- and long-term operational initiatives and managing program, services, and/or systems; assuming accountability for human resource management related to selection, recruitment, performance measurement and evaluation, orientation, education, disciplinary procedures, and training and development, ensuring training needs are being met; responding to and addressing union requests for information or moderately complex grievances and escalating and/or resolving as needed and establishing relationships with labor management partnerships (LMPs) and labor relations; leading continuous survey readiness activities, including mock rounds and mitigating issues, to maintain compliance and regulatory standards and developing procedures for preparing audit documentation, information, and reports; and leading in the development, monitoring and control of departmental payroll and non-payroll budget and other aspects of financial management and cost control/reduction, and identifying and developing plans to mitigate budget variances.
+ Ensures member service and quality by: ensuring member satisfaction by overseeing the provision of a high level of quality of patient service and care; ensuring consistent measurement of member satisfaction with clinical and/or optical services, and utilizing the resulting feedback to drive improvements within the organization; overseeing the maintenance of the quality of care provided to members through an ongoing quality assurance program; overseeing implementation of quality assurance for clinical and/or retail departments; and determining root causes for and leading teams in the resolution of member complaints, concerns, and requests for information, including service recovery and refunds if applicable.
+ Manages improvements to operations and technology processes by: leading and implementing long-term strategic projects designed to remediate issues and improve quality, service, affordability, and/or operating efficiency; applying a structured approach for identifying root causes and implementing solutions to improve the performance of operations system processes in response to moderately complex barriers and/or issues; and ensuring performance metrics used to monitor the success of strategic improvement projects are tied to strategic, long-term department and organizational initiatives.
Minimum Qualifications:
+ Minimum four (4) years of experience in a leadership role with or without direct reports.
+ Minimum three (3) years of customer service experience.
+ Bachelors degree in a business, nursing, health care, or a related field AND minimum five (5) years of experience in business operations, clinical health care, or a directly related field OR Minimum eight (8) years of experience in business operations, clinical health care, or a directly related field.
+ Basic Life Support required at hire
Additional Requirements:
+ Knowledge, Skills, and Abilities (KSAs): Compliance Management; Employee Training; Sales Operations; Medical Terminology; Health Care Quality Standards; Business Acumen; Change Management; Business Process Improvement; Written Communication; Confidentiality; Health Care Compliance; Maintain Files and Records; Financial Analysis; Employee/Labor Relations; Onboarding; Position Requirements; Recruitment and Hiring; Talent Management Strategy; Workforce Planning; Conflict Resolution; Interpersonal Skills; Stakeholder Management; Marketing; Service Focus; Computer Literacy; Member Service; Presentation Skills; Clinical Quality Expertise; Health Care Operations; Corporate Partnerships; Legal And Regulatory Requirements
COMPANY: KAISER
TITLE: Operations Manager II, Eye Care Services Clinical Operations and Optical Services
LOCATION: Portland, Oregon
REQNUMBER:
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
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Dialysis Patient Care Technician

98607 Camas, Washington U.S. Renal Care

Posted today

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Job Description

How you will change lives

As a Patient Care Technician (PCT) at US Renal Care, you will be an integral part of a cross-functional team providing care and delegated activities of treatment to patients. The PCT will work under the supervision of a Registered Nurse (RN) or Charge Nurse (CN) for patients with renal failure.

What you'll be doing

Patient care. You will work directly with patients to provide safe, comfortable, and high-quality dialysis treatment. Responsibilities include gathering patient stats before and after treatment, initiating treatment, monitoring patients during treatment, terminating treatment, and collecting patient blood samples per physician orders.

Technician Duties. You will ensure quality comes first by preparing machines for hemodialysis treatments, cleaning and disinfecting machines after treatment, and conducting machine safety checks and logging results for quality control, ensuring all protocols and regulations are followed.

Safety and Quality. You will use appropriate safety measures, including personal protective equipment. Working under the supervision of a Charge Nurse, you will adhere to all company policies, procedures, and state/federal laws and regulations. You will participate in all required staff meetings and continuing education offerings.

What we're looking for

  • High school graduate or equivalent.
  • Desire to work in healthcare and care for patients.
  • Previous healthcare experience in dialysis, phlebotomy, or as a CNA is a plus.
  • Must be comfortable mixing acids and bicarbonate according to protocol.
  • Ability to distinguish all primary colors.

Other requirements

  • Successful completion of USRC training program approved by the Medical Director, including demonstrated competency; this includes successful completion of USRC training course in the theory and practice of hemodialysis within 8 weeks of hire.
  • CPR certification required within 90 days of hire or as required by the state.
  • Patient Care Technician certification must be obtained through a state certification program or national commercially available certification program within 18 months of hire date and maintained in good standing thereafter. Specific state requirements may be applicable and required.

Are you ready to make a difference?

We're here to change the lives of people with kidney disease and shape the future of kidney care. We still have much work ahead. If you desire to make a positive impact in the life of others and pursue a fulfilling career in healthcare, we invite you to join our team at U.S. Renal Care!

Are you with US? Apply today!

All Full Time employees are eligible for the following benefits: * Medical / Pharmacy * Dental * Vision * Voluntary benefits * 401k with employer match * Virtual Care * Life Insurance * Voluntary Benefits * PTO All Part Time employees are eligible for the following benefits: * 401k with employer match * PTO

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