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Pension Administration - Senior Team Leader

Number of Openings: 1

Job Title: Pension Administration - Senior Team Leader

Occupational Category: Please choose the most appropriate choice based on the job title and description.

Duties and Responsibilities of Job: We are seeking a talented individual to join our Pension Administration team at Mercer. This role will be based in Wauwatosa, Wisconsin. This is a hybrid role that has a requirement of working at least three days a week in the office. You will be a pivotal member of the Client Services Leadership team and have direct influence on future developments and successful planned growth of Mercer Services. The Team Leader is responsible for overseeing the day-to-day management and development of a client team. We will count on you to:

• Maintain a high level of professionalism and sense of urgency to ensure client and participant expectations are consistently met, extensive contact with clients and Mercer consultants.
• Serve as a subject matter expert on the client's plans and administrative procedures; serve as the key resource for day-to-day issues.
• Ensure that the team delivers quality service to our clients, accuracy and time standards are consistently met; direct the team to handle plan or client specific questions; keep the team updated on client's plan and benefit regulations by testing their knowledge and through training and development.
• Manage client business process and identify areas for continued improvement; may support more than one client team based on project scope and complexity.

What you need to have:

• Bachelor's degree.
• 3-5 years experience in defined benefit administration.
• Strong proficiency with MS Excel and Word (proficiency in MS Access & MS Project highly preferred).
• Pension related Calculations.
• Previous experience creating business processes for project implementation.

What makes you stand out:

• Excellent oral and written communication skills; ability to present complex issues/data with a high level of clarity and impact.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your wellbeing.
• Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting The applicable base salary range for this role is $7,000 to 114,500. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be de

Company:Mercer

Description:

We are seeking a talented individual to join our Pension Administration team at Mercer . This role will be based in Wauwatosa, Wisconsin. This is a hybrid role that has a requirement of working at least three days a week in the office.

You will be a pivotal member of the Client Services Leadership team and have direct influence on future developments and successful planned growth of Mercer Services. The Team Leader is responsible for overseeing the day-to-day management and development of a client team.

We will count on you to:

• Maintain a high level of professionalism and sense of urgency to ensure client and participant expectations are consistently met, extensive contact with clients and Mercer consultants.
• Serve as a subject matter expert on the client's plans and administrative procedures; serve as the key resource for day-to-day issues.
• Ensure that the team delivers quality service to our clients, accuracy and time standards are consistently met; direct the team to handle plan or client specific questions; keep the team updated on client's plan and benefit regulations by testing their knowledge and through training and development.
• Manage client business process and identify areas for continued improvement; may support more than one client team based on project scope and complexity.

What you need to have:

• Bachelors degree.
• 3-5 years experience in defined benefit administration.
• Strong proficiency with MS Excel and Word (proficiency in MS Access & MS Project highly preferred).
• Pension related Calculations.
• Previous experience creating business processes for project implementation.

What makes you stand out:

• Excellent oral and written communication skills; ability to present complex issues/data with a high level of clarity and impact.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your wellbeing.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting The applicable base salary range for this role is $7,000 to 114,500. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Applications will be accepted until: September 30, 2025
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Pension Administration - Senior Team Leader

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Pension Administration - Senior Team Leader

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We are seeking a talented individual to join our Pension Administration team at Mercer . This role will be based in Wauwatosa, Wisconsin. This is a hybrid role that has a requirement of working at least three days a week in the office.

You will be a pivotal member of the Client Services Leadership team and have direct influence on future developments and successful planned growth of Mercer Services. The Team Leader is responsible for overseeing the day-to-day management and development of a client team.

We will count on you to:

• Maintain a high level of professionalism and sense of urgency to ensure client and participant expectations are consistently met, extensive contact with clients and Mercer consultants.
• Serve as a subject matter expert on the client's plans and administrative procedures; serve as the key resource for day-to-day issues.
• Ensure that the team delivers quality service to our clients, accuracy and time standards are consistently met; direct the team to handle plan or client specific questions; keep the team updated on client's plan and benefit regulations by testing their knowledge and through training and development.
• Manage client business process and identify areas for continued improvement; may support more than one client team based on project scope and complexity.
  
  

What you need to have:

• Bachelors degree.
• 3-5 years experience in defined benefit administration.
• Strong proficiency with MS Excel and Word (proficiency in MS Access & MS Project highly preferred).
• Pension related Calculations.
• Previous experience creating business processes for project implementation.
  
  

What makes you stand out:

• Excellent oral and written communication skills; ability to present complex issues/data with a high level of clarity and impact.
  
  

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your wellbeing.
  
  

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting

The applicable base salary range for this role is $7,000 to 114,500.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Applications will be accepted until: September 30, 2025

R_317142 Seniority level

• Seniority level Not Applicable

Employment type

• Employment type Full-time

Job function

• Job function Finance and Sales
• Industries Insurance and Business Consulting and Services

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Pension Administration Team Leader

We are seeking a talented individual to join our Pension Administration team at Mercer. This role will be based in Wauwatosa, Wisconsin. This is a hybrid role that has a requirement of working at least three days a week in the office.

You will be a pivotal member of the Client Services Leadership team and have direct influence on future developments and successful planned growth of Mercer Services. The Team Leader is responsible for overseeing the day-to-day management and development of a client team.

We will count on you to:

• Maintain a high level of professionalism and sense of urgency to ensure client and participant expectations are consistently met, extensive contact with clients and Mercer consultants.
• Serve as a subject matter expert on the client's plans and administrative procedures; serve as the key resource for day-to-day issues.
• Ensure that the team delivers quality service to our clients, accuracy and time standards are consistently met; direct the team to handle plan or client specific questions; keep the team updated on client's plan and benefit regulations by testing their knowledge and through training and development.
• Manage client business process and identify areas for continued improvement; may support more than one client team based on project scope and complexity.

What you need to have:

• Bachelor's degree.
• 3-5 years experience in defined benefit administration.
• Strong proficiency with MS Excel and Word (proficiency in MS Access & MS Project highly preferred).
• Pension related Calculations.
• Previous experience creating business processes for project implementation.

What makes you stand out:

• Excellent oral and written communication skills; ability to present complex issues/data with a high level of clarity and impact.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your wellbeing.

Mercer, a business of Marsh McLennan, is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting

The applicable base salary range for this role is $7,000 to 114,500.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Applications will be accepted until: September 30, 2025

Pension Administration Team Leader

We are seeking a talented individual to join our Pension Administration team at Mercer. This role will be based in Wauwatosa, Wisconsin. This is a hybrid role that has a requirement of working at least three days a week in the office.

You will be a pivotal member of the Client Services Leadership team and have direct influence on future developments and successful planned growth of Mercer Services. The Team Leader is responsible for overseeing the day-to-day management and development of a client team.

We will count on you to:

• Maintain a high level of professionalism and sense of urgency to ensure client and participant expectations are consistently met, extensive contact with clients and Mercer consultants.
• Serve as a subject matter expert on the client's plans and administrative procedures; serve as the key resource for day-to-day issues.
• Ensure that the team delivers quality service to our clients, accuracy and time standards are consistently met; direct the team to handle plan or client specific questions; keep the team updated on client's plan and benefit regulations by testing their knowledge and through training and development.
• Manage client business process and identify areas for continued improvement; may support more than one client team based on project scope and complexity.

What you need to have:

• Bachelor's degree.
• 3-5 years experience in defined benefit administration.
• Strong proficiency with MS Excel and Word (proficiency in MS Access & MS Project highly preferred).
• Pension related Calculations.
• Previous experience creating business processes for project implementation.

What makes you stand out:

• Excellent oral and written communication skills; ability to present complex issues/data with a high level of clarity and impact.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your wellbeing.

Mercer, a business of Marsh McLennan, is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting

The applicable base salary range for this role is $7,000 to 114,500.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Applications will be accepted until: September 30, 2025

Mercer Pension Administration Team Leader

We are seeking a talented individual to join our Pension Administration team at Mercer. This role will be based in Wauwatosa, Wisconsin. This is a hybrid role that has a requirement of working at least three days a week in the office.

You will be a pivotal member of the Client Services Leadership team and have direct influence on future developments and successful planned growth of Mercer Services. The Team Leader is responsible for overseeing the day-to-day management and development of a client team.

We will count on you to:

• Maintain a high level of professionalism and sense of urgency to ensure client and participant expectations are consistently met, extensive contact with clients and Mercer consultants.
• Serve as a subject matter expert on the client's plans and administrative procedures; serve as the key resource for day-to-day issues.
• Ensure that the team delivers quality service to our clients, accuracy and time standards are consistently met; direct the team to handle plan or client specific questions; keep the team updated on client's plan and benefit regulations by testing their knowledge and through training and development.
• Manage client business process and identify areas for continued improvement; may support more than one client team based on project scope and complexity.

What you need to have:

• Bachelor's degree.
• 3-5 years experience in defined benefit administration.
• Strong proficiency with MS Excel and Word (proficiency in MS Access & MS Project highly preferred).
• Pension related Calculations.
• Previous experience creating business processes for project implementation.

What makes you stand out:

• Excellent oral and written communication skills; ability to present complex issues/data with a high level of clarity and impact.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your wellbeing.

**Description**
In this challenging role as a Pension Calculation Administration Senior Associate, you will contribute as part of a team to the entire range of retirement administration activities, primarily focused on complex pension calculations and other related activities. If you're looking for an exciting role, with one of the leaders in the defined benefit outsourcing business and the opportunity to grow and develop your career, apply now!
In this role you will serve as a technical leader and subject matter expert to the internal team and our clients, trouble shoot issues, create client deliverables, contribute to client management and participate in the creation of new intellectual capital.
**This role can be held remotely from any location in the United States.**
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
**The Role**
+ Enhance your knowledge of all aspects of retirement plan administration
+ Enjoy a well-defined career path with opportunities for growth and advancement
+ Leverage the most cutting-edge tools and resources and some of the world's experts in retirement plan design, management and pension administration
+ Deliver superior, consistent client management and deliverables in support of a Director for assigned clients:
+ Serve as primary, daily contact to clients on delivery of calculation related issues services and raise appropriate issues to Directors
+ Interface with colleagues from other practices and regions on assignments that reflect the client's broader business issues
+ Develop a trusted advisor relationship with client contacts through effective communication and efficient, quality execution of projects
+ Manage a diverse set of pension administration services individually and through team initiatives
+ Review complex pension benefit calculations in accordance with plan provisions, Internal Revenue Code, ERISA, and other legal regulations (e.g. transfers, QDRO's)
+ Review pension benefit commencement packages
+ Ensure that work of self and team is delivered in accordance with professional and work excellence standards
+ Deliver formal and informal process training to both team members and client contacts
**Qualifications**
**The Requirements**
+ Bachelor's degree or prior benefits administration experience required.
+ 5 or more years' of calculation experience in administration of defined benefit plans, preferably gained in a benefits consulting environment; experience in implementation of pension outsourcing processes a plus
+ Must have experience collaborating with other colleagues in different countries
+ Excellent written and verbal communication skills
+ Proven experience successfully managing multiple team projects simultaneously and producing quality deliverables on time and within budget
+ Experience mentoring and developing junior staff
+ Demonstrated success in managing client issues and relationships with some experience in growing relationships with current clients
+ Strong interpersonal and team skills
+ Flexibility and proven ability to diagnose and resolve issues; strong client service orientation
+ Proficient in Microsoft Office Excel
+ Ability to work independently and on client teams in a fast-paced environment
+ Sense of accountability; owning one's work and taking pride in it
+ Self-motivated
+ Ability to travel and work extended hours as needed
This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.
**Compensation and Benefits**
Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).
**Compensation**
The base salary compensation range being offered for this role is $72,000 to $105,000 USD per year.
The role is also eligible for an annual short-term incentive bonus.
**Company Benefits**
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
+ **Health and Welfare Benefits:** Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
+ **Leave Benefits:** Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off ( **Retirement Benefits:** Contributory Pension Plan and Savings Plan (401k). Certain senior level roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
**EOE, including disability/vets**

**Description**
In this challenging role as a Pension Calculation Administration Senior Associate, you will contribute as part of a team to the entire range of retirement administration activities, primarily focused on complex pension calculations and other related activities. If you're looking for an exciting role, with one of the leaders in the defined benefit outsourcing business and the opportunity to grow and develop your career, apply now!
In this role you will serve as a technical leader and subject matter expert to the internal team and our clients, trouble shoot issues, create client deliverables, contribute to client management and participate in the creation of new intellectual capital.
**This role can be held remotely from any location in the United States.**
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
**The Role**
+ Enhance your knowledge of all aspects of retirement plan administration
+ Enjoy a well-defined career path with opportunities for growth and advancement
+ Leverage the most cutting-edge tools and resources and some of the world's experts in retirement plan design, management and pension administration
+ Deliver superior, consistent client management and deliverables in support of a Director for assigned clients:
+ Serve as primary, daily contact to clients on delivery of calculation related issues services and raise appropriate issues to Directors
+ Interface with colleagues from other practices and regions on assignments that reflect the client's broader business issues
+ Develop a trusted advisor relationship with client contacts through effective communication and efficient, quality execution of projects
+ Manage a diverse set of pension administration services individually and through team initiatives
+ Review complex pension benefit calculations in accordance with plan provisions, Internal Revenue Code, ERISA, and other legal regulations (e.g. transfers, QDRO's)
+ Review pension benefit commencement packages
+ Ensure that work of self and team is delivered in accordance with professional and work excellence standards
+ Deliver formal and informal process training to both team members and client contacts
**Qualifications**
**The Requirements**
+ Bachelor's degree or prior benefits administration experience required.
+ 5 or more years' of calculation experience in administration of defined benefit plans, preferably gained in a benefits consulting environment; experience in implementation of pension outsourcing processes a plus
+ Must have experience collaborating with other colleagues in different countries
+ Excellent written and verbal communication skills
+ Proven experience successfully managing multiple team projects simultaneously and producing quality deliverables on time and within budget
+ Experience mentoring and developing junior staff
+ Demonstrated success in managing client issues and relationships with some experience in growing relationships with current clients
+ Strong interpersonal and team skills
+ Flexibility and proven ability to diagnose and resolve issues; strong client service orientation
+ Proficient in Microsoft Office Excel
+ Ability to work independently and on client teams in a fast-paced environment
+ Sense of accountability; owning one's work and taking pride in it
+ Self-motivated
+ Ability to travel and work extended hours as needed
This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.
**Compensation and Benefits**
Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).
**Compensation**
The base salary compensation range being offered for this role is $72,000 to $105,000 USD per year.
The role is also eligible for an annual short-term incentive bonus.
**Company Benefits**
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
+ **Health and Welfare Benefits:** Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
+ **Leave Benefits:** Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off ( **Retirement Benefits:** Contributory Pension Plan and Savings Plan (401k). Certain senior level roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
**EOE, including disability/vets**

**Description**
In this challenging role as a Pension Calculation Administration Senior Associate, you will contribute as part of a team to the entire range of retirement administration activities, primarily focused on complex pension calculations and other related activities. If you're looking for an exciting role, with one of the leaders in the defined benefit outsourcing business and the opportunity to grow and develop your career, apply now!
In this role you will serve as a technical leader and subject matter expert to the internal team and our clients, trouble shoot issues, create client deliverables, contribute to client management and participate in the creation of new intellectual capital.
**This role can be held remotely from any location in the United States.**
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
**The Role**
+ Enhance your knowledge of all aspects of retirement plan administration
+ Enjoy a well-defined career path with opportunities for growth and advancement
+ Leverage the most cutting-edge tools and resources and some of the world's experts in retirement plan design, management and pension administration
+ Deliver superior, consistent client management and deliverables in support of a Director for assigned clients:
+ Serve as primary, daily contact to clients on delivery of calculation related issues services and raise appropriate issues to Directors
+ Interface with colleagues from other practices and regions on assignments that reflect the client's broader business issues
+ Develop a trusted advisor relationship with client contacts through effective communication and efficient, quality execution of projects
+ Manage a diverse set of pension administration services individually and through team initiatives
+ Review complex pension benefit calculations in accordance with plan provisions, Internal Revenue Code, ERISA, and other legal regulations (e.g. transfers, QDRO's)
+ Review pension benefit commencement packages
+ Ensure that work of self and team is delivered in accordance with professional and work excellence standards
+ Deliver formal and informal process training to both team members and client contacts
**Qualifications**
**The Requirements**
+ Bachelor's degree or prior benefits administration experience required.
+ 5 or more years' of calculation experience in administration of defined benefit plans, preferably gained in a benefits consulting environment; experience in implementation of pension outsourcing processes a plus
+ Must have experience collaborating with other colleagues in different countries
+ Excellent written and verbal communication skills
+ Proven experience successfully managing multiple team projects simultaneously and producing quality deliverables on time and within budget
+ Experience mentoring and developing junior staff
+ Demonstrated success in managing client issues and relationships with some experience in growing relationships with current clients
+ Strong interpersonal and team skills
+ Flexibility and proven ability to diagnose and resolve issues; strong client service orientation
+ Proficient in Microsoft Office Excel
+ Ability to work independently and on client teams in a fast-paced environment
+ Sense of accountability; owning one's work and taking pride in it
+ Self-motivated
+ Ability to travel and work extended hours as needed
This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.
**Compensation and Benefits**
Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).
**Compensation**
The base salary compensation range being offered for this role is $72,000 to $105,000 USD per year.
The role is also eligible for an annual short-term incentive bonus.
**Company Benefits**
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
+ **Health and Welfare Benefits:** Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
+ **Leave Benefits:** Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off ( **Retirement Benefits:** Contributory Pension Plan and Savings Plan (401k). Certain senior level roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
**EOE, including disability/vets**