7,412 Penske Automotive Group jobs in the United States

At Jenkins and Wynne, we are looking for a customer-oriented Service Advisor for our service department. Advisors are responsible for checking in customers, scheduling appointments, and providing their customers with reliable status updates. Service advisors work closely with our certified technicians to ensure the customer is given reliable information about their vehicle. They also arrange loaners for our customers if needed.

We are looking for someone who has an upbeat personality, someone who is willing to go above and beyond for their customers, has the ability to multitask, and perform expedited follow up.

Must be comfortable working on your feet for long periods of time.

Service Advisor Responsibilities:

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms to the technician as described by the customer
• Determine and recommend maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time, and stick to follow-up promises
• Monitor the progress of each vehicle throughout the day, and update customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

Service Advisor Requirements:

• Previous experience at a dealership is a plus
• Ability to identify the problem quickly
• Knowledge of automobiles
• Proven record of achieving exceptional customer satisfaction
• Past experience as a service advisor, assistant lane manager or service consultant
• Very energetic personality
• A desire for a long-term career with a growing organization
• Personal and professional integrity
• Computer skills and willingness to learn new programs
• Ability to learn new technology and repair and service procedures and specifications
• Minimum of 1 year in service department
• Ability to lift 50 pounds and work on your feet for extended periods of time
• Ability to work in a fast-paced environment
• Basic computer skills
• Positive, friendly attitude
• High school diploma or equivalent

Honda Leander, a Penske Automotive Group dealership, is looking for an automotive Service Advisor to join our team and deliver extraordinary customer experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.

Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a trusted Service Advisor, you will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, relaying important information about vehicle maintenance and repairs to customers, and providing accurate cost estimates.

WHAT WE HAVE TO OFFER

* Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
* Proudly named to Glassdoor's Best Places to Work
* Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
* Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
* Values-driven culture built on integrity, professionalism, excellence, and teamwork.

WHAT WE ARE LOOKING FOR

* Genuine interest in providing an exceptional customer experience.
* Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
* Excellent communication, interpersonal, and organizational skills.
* Strong work ethic with the ability to work in a fast-paced, results-driven environment.

WHAT YOU CAN BRING TO THE TABLE

* Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in the scheduling and estimating of vehicle service and repairs.
* Excellence: Provide an unparalleled level of knowledge and technical expertise to help customers understand and approve their maintenance requirements, repair orders, and cost estimates.
* Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy.
* Growth Mindset: Strive to grow the dealership and your career by hitting challenging monthly goals.

APPLY WITH US!

If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry. apply with us today!

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Competencies

* Able to wear all required safety and health personal protective equipment, including respirator, in the manner recommended by the equipment manufacturer
* Able to take direction from multiple employees and prioritize work
* Good communication skills, including the ability to listen to customers and determine how to assist them
* Ability to work well in a team environment
* Knowledge of automotive systems, tools, and repair processes
* Outstanding attention to detail with a commitment to quality
* Ability to use technical reference materials and technical manuals in written and online formats
* Ability to communicate technical terms to non-technical audience
* Ability to follow processes to ensure quality and safety
* Effective time management skills and ability to prioritize

Supervisory Responsibility

None

Work Environment/ Physical Demands

Will primarily work in an automotive shop environment. Workspace is covered but may involve various weather conditions such as heat and cold as well as safety hazards due to the nature of work. May experience loud noise on a regular basis.

Medium/Heavy Work---Will lift over 50 pounds with assistance device required and/or frequent lifting or carrying of objects weighing up to or over 35 pounds with assistance device available as needed.

This position will require the employee to be standing for prolonged periods of time

This position requires the ability to push, pull, climb, stoop, kneel, reach, grasp, and walk on a regular basis

This position involves repetitive motion

This position requires the ability to talk and hear

Must be able to wear all required personal protective equipment

May work in extreme heat or cold

May encounter hazards

Position Type/Expected Hours of Work

Works evenings, weekends, and holidays as required.

Required Education and Experience

High school diploma or the equivalent or equivalent combination of education and experience.

Preferred Education and Experience

Prior experience in service department.

Additional Eligibility Qualifications (Certification/Licenses/Registrations)

Valid Driver's License.

BMW Service Center, a Penske Automotive Group dealership, is looking for an automotive Service Advisor to join our team and deliver extraordinary customer experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.

Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a trusted Service Advisor, you will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, relaying important information about vehicle maintenance and repairs to customers, and providing accurate cost estimates.

Expected pay for this position is $110,000 - $150,000 annually.

WHAT WE HAVE TO OFFER

* Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
* Proudly named to Glassdoor's Best Places to Work
* Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
* Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
* Values-driven culture built on integrity, professionalism, excellence, and teamwork.

WHAT WE ARE LOOKING FOR

* Genuine interest in providing an exceptional customer experience.
* Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
* Excellent communication, interpersonal, and organizational skills.
* Strong work ethic with the ability to work in a fast-paced, results-driven environment.

WHAT YOU CAN BRING TO THE TABLE

* Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in the scheduling and estimating of vehicle service and repairs.
* Excellence: Provide an unparalleled level of knowledge and technical expertise to help customers understand and approve their maintenance requirements, repair orders, and cost estimates.
* Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy.
* Growth Mindset: Strive to grow the dealership and your career by hitting challenging monthly goals.

APPLY WITH US!

If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry. apply with us today!

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Competencies

* Able to wear all required safety and health personal protective equipment, including respirator, in the manner recommended by the equipment manufacturer
* Able to take direction from multiple employees and prioritize work
* Good communication skills, including the ability to listen to customers and determine how to assist them
* Ability to work well in a team environment
* Knowledge of automotive systems, tools, and repair processes
* Outstanding attention to detail with a commitment to quality
* Ability to use technical reference materials and technical manuals in written and online formats
* Ability to communicate technical terms to non-technical audience
* Ability to follow processes to ensure quality and safety
* Effective time management skills and ability to prioritize

Supervisory Responsibility

None

Work Environment/ Physical Demands

Will primarily work in an automotive shop environment. Workspace is covered but may involve various weather conditions such as heat and cold as well as safety hazards due to the nature of work. May experience loud noise on a regular basis.

Medium/Heavy Work---Will lift over 50 pounds with assistance device required and/or frequent lifting or carrying of objects weighing up to or over 35 pounds with assistance device available as needed.

This position will require the employee to be standing for prolonged periods of time

This position requires the ability to push, pull, climb, stoop, kneel, reach, grasp, and walk on a regular basis

This position involves repetitive motion

This position requires the ability to talk and hear

Must be able to wear all required personal protective equipment

May work in extreme heat or cold

May encounter hazards

Position Type/Expected Hours of Work

Works evenings, weekends, and holidays as required.

Required Education and Experience

High school diploma or the equivalent or equivalent combination of education and experience.

Preferred Education and Experience

Prior experience in service department.

Additional Eligibility Qualifications (Certification/Licenses/Registrations)

Valid Driver's License.

Honda of Mentor, a Penske Automotive Group dealership, is looking for an automotive Service Advisor to join our team and deliver extraordinary customer experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.

Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a trusted Service Advisor, you will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, relaying important information about vehicle maintenance and repairs to customers, and providing accurate cost estimates.

WHAT WE HAVE TO OFFER

* Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
* Proudly named to Glassdoor's Best Places to Work
* Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
* Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
* Values-driven culture built on integrity, professionalism, excellence, and teamwork.

WHAT WE ARE LOOKING FOR

* Genuine interest in providing an exceptional customer experience.
* Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
* Excellent communication, interpersonal, and organizational skills.
* Strong work ethic with the ability to work in a fast-paced, results-driven environment.

WHAT YOU CAN BRING TO THE TABLE

* Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in the scheduling and estimating of vehicle service and repairs.
* Excellence: Provide an unparalleled level of knowledge and technical expertise to help customers understand and approve their maintenance requirements, repair orders, and cost estimates.
* Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy.
* Growth Mindset: Strive to grow the dealership and your career by hitting challenging monthly goals.

APPLY WITH US!

If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry. apply with us today!

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Competencies

* Able to wear all required safety and health personal protective equipment, including respirator, in the manner recommended by the equipment manufacturer
* Able to take direction from multiple employees and prioritize work
* Good communication skills, including the ability to listen to customers and determine how to assist them
* Ability to work well in a team environment
* Knowledge of automotive systems, tools, and repair processes
* Outstanding attention to detail with a commitment to quality
* Ability to use technical reference materials and technical manuals in written and online formats
* Ability to communicate technical terms to non-technical audience
* Ability to follow processes to ensure quality and safety
* Effective time management skills and ability to prioritize

Supervisory Responsibility

None

Work Environment/ Physical Demands

Will primarily work in an automotive shop environment. Workspace is covered but may involve various weather conditions such as heat and cold as well as safety hazards due to the nature of work. May experience loud noise on a regular basis.

Medium/Heavy Work---Will lift over 50 pounds with assistance device required and/or frequent lifting or carrying of objects weighing up to or over 35 pounds with assistance device available as needed.

This position will require the employee to be standing for prolonged periods of time

This position requires the ability to push, pull, climb, stoop, kneel, reach, grasp, and walk on a regular basis

This position involves repetitive motion

This position requires the ability to talk and hear

Must be able to wear all required personal protective equipment

May work in extreme heat or cold

May encounter hazards

Position Type/Expected Hours of Work

Works evenings, weekends, and holidays as required.

Required Education and Experience

High school diploma or the equivalent or equivalent combination of education and experience.

Preferred Education and Experience

Prior experience in service department.

Additional Eligibility Qualifications (Certification/Licenses/Registrations)

Valid Driver's License.

Gary Yeomans Ford Ocala and Villages are looking for their next Service Advisor to act as the liaison between our customers and service technicians. The service advisor's general responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs. The service advisor will ensure customer service by working with customers to determine their vehicle issues and problems, determining the repair timeline, and working with technicians to convey the customers' concerns with accurate repair descriptions.

Responsibilities:

• Work hand in hand with technician to identify maintenance.
• Offer additional service and repairs to customer if required.
• Maintain CSI at or above group.
• Communicate with technicians and parts employees to ensure an optimal work is preforming.
• Communicate with customers frequently to ensure that we meet and address the required maintenance for the vehicle.

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Up to $1,500 a week training pay depending on experience.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.

Gary Yeomans Ford Ocala is looking for their next Service Advisor to act as the liaison between our customers and service technicians. The service advisor's general responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs. The service advisor will ensure customer service by working with customers to determine their vehicle issues and problems, determining the repair timeline, and working with technicians to convey the customers' concerns with accurate repair descriptions.

Responsibilities:

• Work hand in hand with technician to identify maintenance.
• Offer additional service and repairs to customer if required.
• Maintain CSI at or above group.
• Communicate with technicians and parts employees to ensure an optimal work is preforming.
• Communicate with customers frequently to ensure that we meet and address the required maintenance for the vehicle.

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.

Toyota of Surprise, a Penske Automotive Group dealership, is looking for an automotive Service Advisor to join our team and deliver extraordinary customer experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.

Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a trusted Service Advisor, you will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, relaying important information about vehicle maintenance and repairs to customers, and providing accurate cost estimates.

WHAT WE HAVE TO OFFER

* Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
* Proudly named to Glassdoor's Best Places to Work
* Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
* Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
* Values-driven culture built on integrity, professionalism, excellence, and teamwork.

WHAT WE ARE LOOKING FOR

* Genuine interest in providing an exceptional customer experience.
* Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
* Excellent communication, interpersonal, and organizational skills.
* Strong work ethic with the ability to work in a fast-paced, results-driven environment.

WHAT YOU CAN BRING TO THE TABLE

* Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in the scheduling and estimating of vehicle service and repairs.
* Excellence: Provide an unparalleled level of knowledge and technical expertise to help customers understand and approve their maintenance requirements, repair orders, and cost estimates.
* Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy.
* Growth Mindset: Strive to grow the dealership and your career by hitting challenging monthly goals.

APPLY WITH US!

If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry. apply with us today!

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Compensation for this position is based upon production/sales. The wage ranges are not guaranteed and are estimates based on expected production/sales. The minimum for this position is Arizona state minimum wage.

Competencies

* Able to wear all required safety and health personal protective equipment, including respirator, in the manner recommended by the equipment manufacturer
* Able to take direction from multiple employees and prioritize work
* Good communication skills, including the ability to listen to customers and determine how to assist them
* Ability to work well in a team environment
* Knowledge of automotive systems, tools, and repair processes
* Outstanding attention to detail with a commitment to quality
* Ability to use technical reference materials and technical manuals in written and online formats
* Ability to communicate technical terms to non-technical audience
* Ability to follow processes to ensure quality and safety
* Effective time management skills and ability to prioritize

Supervisory Responsibility

None

Work Environment/ Physical Demands

Will primarily work in an automotive shop environment. Workspace is covered but may involve various weather conditions such as heat and cold as well as safety hazards due to the nature of work. May experience loud noise on a regular basis.

Medium/Heavy Work---Will lift over 50 pounds with assistance device required and/or frequent lifting or carrying of objects weighing up to or over 35 pounds with assistance device available as needed.

This position will require the employee to be standing for prolonged periods of time

This position requires the ability to push, pull, climb, stoop, kneel, reach, grasp, and walk on a regular basis

This position involves repetitive motion

This position requires the ability to talk and hear

Must be able to wear all required personal protective equipment

May work in extreme heat or cold

May encounter hazards

Position Type/Expected Hours of Work

Works evenings, weekends, and holidays as required.

Required Education and Experience

High school diploma or the equivalent or equivalent combination of education and experience.

Preferred Education and Experience

Prior experience in service department.

Additional Eligibility Qualifications (Certification/Licenses/Registrations)

Valid Driver's License.

Land Rover Annapolis, a Penske Automotive Group dealership, is looking for an automotive Service Advisor to join our team and deliver extraordinary customer experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.

Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a trusted Service Advisor, you will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, relaying important information about vehicle maintenance and repairs to customers, and providing accurate cost estimates.

WHAT WE HAVE TO OFFER

* Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
* Proudly named to Glassdoor's Best Places to Work
* Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
* Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
* Values-driven culture built on integrity, professionalism, excellence, and teamwork.

WHAT WE ARE LOOKING FOR

* Genuine interest in providing an exceptional customer experience.
* Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
* Excellent communication, interpersonal, and organizational skills.
* Strong work ethic with the ability to work in a fast-paced, results-driven environment.

WHAT YOU CAN BRING TO THE TABLE

* Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in the scheduling and estimating of vehicle service and repairs.
* Excellence: Provide an unparalleled level of knowledge and technical expertise to help customers understand and approve their maintenance requirements, repair orders, and cost estimates.
* Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy.
* Growth Mindset: Strive to grow the dealership and your career by hitting challenging monthly goals.

APPLY WITH US!

If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry. apply with us today!

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Competencies

* Able to wear all required safety and health personal protective equipment, including respirator, in the manner recommended by the equipment manufacturer
* Able to take direction from multiple employees and prioritize work
* Good communication skills, including the ability to listen to customers and determine how to assist them
* Ability to work well in a team environment
* Knowledge of automotive systems, tools, and repair processes
* Outstanding attention to detail with a commitment to quality
* Ability to use technical reference materials and technical manuals in written and online formats
* Ability to communicate technical terms to non-technical audience
* Ability to follow processes to ensure quality and safety
* Effective time management skills and ability to prioritize

Supervisory Responsibility

None

Work Environment/ Physical Demands

Will primarily work in an automotive shop environment. Workspace is covered but may involve various weather conditions such as heat and cold as well as safety hazards due to the nature of work. May experience loud noise on a regular basis.

Medium/Heavy Work---Will lift over 50 pounds with assistance device required and/or frequent lifting or carrying of objects weighing up to or over 35 pounds with assistance device available as needed.

This position will require the employee to be standing for prolonged periods of time

This position requires the ability to push, pull, climb, stoop, kneel, reach, grasp, and walk on a regular basis

This position involves repetitive motion

This position requires the ability to talk and hear

Must be able to wear all required personal protective equipment

May work in extreme heat or cold

May encounter hazards

Position Type/Expected Hours of Work

Works evenings, weekends, and holidays as required.

Required Education and Experience

High school diploma or the equivalent or equivalent combination of education and experience.

Preferred Education and Experience

Prior experience in service department.

Additional Eligibility Qualifications (Certification/Licenses/Registrations)

Valid Driver's License.

Porsche West Broward, a Penske Automotive Group dealership, is looking for an automotive Service Advisor to join our team and deliver extraordinary customer experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.

Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a trusted Service Advisor, you will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, relaying important information about vehicle maintenance and repairs to customers, and providing accurate cost estimates.

WHAT WE HAVE TO OFFER

* Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
* Proudly named to Glassdoor's Best Places to Work
* Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
* Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
* Values-driven culture built on integrity, professionalism, excellence, and teamwork.

WHAT WE ARE LOOKING FOR

* Genuine interest in providing an exceptional customer experience.
* Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
* Excellent communication, interpersonal, and organizational skills.
* Strong work ethic with the ability to work in a fast-paced, results-driven environment.

WHAT YOU CAN BRING TO THE TABLE

* Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in the scheduling and estimating of vehicle service and repairs.
* Excellence: Provide an unparalleled level of knowledge and technical expertise to help customers understand and approve their maintenance requirements, repair orders, and cost estimates.
* Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy.
* Growth Mindset: Strive to grow the dealership and your career by hitting challenging monthly goals.

APPLY WITH US!

If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry. apply with us today!

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Competencies

* Able to wear all required safety and health personal protective equipment, including respirator, in the manner recommended by the equipment manufacturer
* Able to take direction from multiple employees and prioritize work
* Good communication skills, including the ability to listen to customers and determine how to assist them
* Ability to work well in a team environment
* Knowledge of automotive systems, tools, and repair processes
* Outstanding attention to detail with a commitment to quality
* Ability to use technical reference materials and technical manuals in written and online formats
* Ability to communicate technical terms to non-technical audience
* Ability to follow processes to ensure quality and safety
* Effective time management skills and ability to prioritize

Supervisory Responsibility

None

Work Environment/ Physical Demands

Will primarily work in an automotive shop environment. Workspace is covered but may involve various weather conditions such as heat and cold as well as safety hazards due to the nature of work. May experience loud noise on a regular basis.

Medium/Heavy Work---Will lift over 50 pounds with assistance device required and/or frequent lifting or carrying of objects weighing up to or over 35 pounds with assistance device available as needed.

This position will require the employee to be standing for prolonged periods of time

This position requires the ability to push, pull, climb, stoop, kneel, reach, grasp, and walk on a regular basis

This position involves repetitive motion

This position requires the ability to talk and hear

Must be able to wear all required personal protective equipment

May work in extreme heat or cold

May encounter hazards

Position Type/Expected Hours of Work

Works evenings, weekends, and holidays as required.

Required Education and Experience

High school diploma or the equivalent or equivalent combination of education and experience.

Preferred Education and Experience

Prior experience in service department.

Additional Eligibility Qualifications (Certification/Licenses/Registrations)

Valid Driver's License.