Pharmaceutical Sales Representative

Guaynabo, Puerto Rico DOCS Health

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Job Description

Job Description

Job Description

Description:

The Pharmaceutical Sales Representative will sell products and services offered by the company to current and new clientele.


Duties/Responsibilities:

  • Builds and maintains a network of sources from which to identify new sales leads.
  • Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
  • Demonstrates the functions and utility of products or services to customers based on their needs.
  • Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
  • Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
  • Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
  • Provides periodic territory sales forecasts.
  • Performs other duties as assigned.

Required Skills/Abilities:

  • Excellent interpersonal and customer service skills.
  • Self starter who has excellent sales and negotiation skills.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Ability to function well in a high-paced and at times stressful environment.
  • Proficient with Microsoft Office Suite or related software.


Requirements:

Education and Experience:

  • At least five years of related experience required
  • Bachelor’s degree in Marketing, Sales, Business preferred or related field, years of experience considered in lieu of degree
  • Demonstrates sales process proficiency
  • Demonstrates proficiency with CRM tools


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Senior Manager Process Development - Drug Product

00777 Juncos, Puerto Rico Amgen

Posted 3 days ago

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Job Description

**Join Amgen's Mission of Serving Patients**
At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.
Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
**Senior Manager Process Development (PD) - Drug Product (DP)**
**What you will do**
Let's do this. Let's change the world! In this vital leadership role, you will oversee the Drug Product Process Development organization at AML. You will be responsible for providing strategic and technical leadership across a broad portfolio of commercial and development-stage drug product operations. You will also lead a high-performing team of scientists and engineers to drive innovation in drug product manufacturing, enhance commercial processes, and ensure the highest standards of quality and delivery to meet patient needs.
Specific responsibilities include but are not limited to:
+ Lead and direct the Drug Product Process Development organization, including planning, coordinating, and executing technical service activities.
+ Support lifecycle management of commercial drug products through continuous process improvement and technical oversight.
+ Manage day-to-day operations support including deviation investigations, process monitoring, regulatory inspections, and quality initiatives.
+ Collaborate with site leadership, manufacturing, engineering, quality, and global stakeholders to align on priorities and ensure execution excellence.
+ Set functional objectives, prioritize team efforts, and ensure delivery on project timelines and operational goals.
+ Develop and manage departmental budgets, staffing plans, and resource allocations.
+ Provide coaching, mentorship, and performance management for direct reports and staff within the function.
+ Oversee successful execution of validations and technology transfers for new product introductions.
**What we expect of you**
We are all different, yet we all use our unique contributions to serve patients. The Senior Manager Process Development professional we seek is a collaborative leader with these qualifications.
Doctorate degree & 2 years of Process Development, Quality and/or Manufacturing support industry experience
OR
Master's degree & 6 years of Process Development, Quality and/or direct Manufacturing support industry experience
OR
Bachelor's degree & 8 years of Process Development, Quality and/or direct Manufacturing support industry experience
OR
Associate's degree and 10 years of Process Development, Quality and/or direct Manufacturing support industry experience
OR
High school diploma / GED and 12 years of Process Development, Quality and/or direct Manufacturing support industry experience
And
In addition to meeting at least one of the above requirements, you must have a minimum of 2 years of experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation of resources. Your managerial experience may run concurrently with the required technical experience referenced above.
**Beyond that, additional** **preferred qualifications** **are:**
+ Advanced degree in Life Sciences or Engineering.
+ Demonstrated leadership experience guiding technical teams, including direct oversight of resource planning and allocation.
+ Understanding/experience on commercial equipment such as formulation tanks, depyrogenation tunnels, filling lines, isolators, vial washer, capper, and others.
+ Expertise with filling (Syringes/Vials) process characterization and/or validation.
+ Familiarity with analytical methods and protein science.
+ Proficiency in statistical analysis tools and software such as JMP and/or Minitab.
+ Solid written and verbal communication skills in English.
+ Excellent communication and interpersonal skills to interface with senior leaders and cross-functional partners with experience working with multiple functional areas.
+ Strong organizational skills with the ability to manage multiple priorities and delegate effectively.
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:
+ A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental & vision coverage, and life & disability insurance
+ A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
+ Stock-based long-term incentives
+ Award-winning time-off plans
+ Flexible work models, including remote and hybrid work arrangements, where possible
**Apply now and make a lasting impact with the Amgen team.**
**careers.amgen.com**
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Process Development Sr. Engineer (Drug Substance)

00777 Juncos, Puerto Rico Amgen

Posted 22 days ago

Job Viewed

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Job Description

**Join Amgen's Mission of Serving Patients**
At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.
Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
**PROCESS DEVELOPMENT SENIOR ENGINEER - DRUG SUBSTANCE**
**What you will do**
Let's do this. Let's change the world! In this vital role you will apply your technical expertise in purification sciences to support commercial drug substance manufacturing, solve complex challenges, and lead multi-functional initiatives that drive innovation, compliance, and operational excellence at Amgen Manufacturing Limited (AML)
**Specific responsibilities include but are not limited to:**
+ Provide support, as needed, to clinical and commercial drug substance manufacturing operations through process capability analysis, troubleshooting, root cause analysis, and product impact assessments for process changes/improvements and non-conformance investigations.
+ Main representative for purification area processes (chromatography, viral filtration, ultrafiltration/diafiltration, bulk fill operations, etc.).
+ Analyze manufacturing data trends to identify areas for improvement and proactively mitigate potential issues
+ Author/review guideline documents, technical protocols, reports, product impact assessments, and regulatory sections.
+ Act as a subject matter expert during change control, assessing the impact of proposed changes on the product and process performance.
+ Support new product introductions (NPI), including documentation generation, batch execution support and troubleshooting.
+ Drive continuous improvement initiatives to enhance process capability, reduce variability and improve productivity.
+ Apply advanced statistical/data analytics techniques to draw conclusions and inform decisions
**What we expect of you**
We are all different! Yet, we all use our unique contributions to serve patients. The Process Development Senior Engineer professional we seek is an individual contributor with these qualifications.
**Basic Qualifications:**
Doctorate degree in Engineering
OR
Master's degree in Engineering and 2 years of Engineering Support experience
Or
Bachelor's degree in Engineering and 4 years of Engineering Support experience
**Preferred Qualifications:**
+ Solid knowledge of protein purification operations and working understanding of biopharmaceutical manufacturing processes.
+ Familiarity with validation principles, Good Manufacturing Practices (GMP), and Good Laboratory Practices (GLP) within regulated environments.
+ Demonstrated problem-solving skills, applying scientific and engineering theory, technical calculations, and creative thinking to develop effective solutions.
+ Strong technical writing abilities and experience preparing clear, concise, and compliant documentation.
+ Knowledge on statistical analysis tools (Minitab, SPSS, JMP and/or other related tools)
+ Skilled in project management, with the ability to align timelines, deliverables, and manage multiple concurrent projects and adapt to shifting priorities.
+ Fully bilingual in English and Spanish, with strong verbal communication, documentation, and presentation skills.
+ Comfortable working independently with minimal direction, while effectively managing stakeholder expectations across functions.
+ Strong interpersonal and facilitation skills to support collaboration across teams and build consensus.
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for our teammates' professional and personal growth and well-being.
In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:
+ A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental & vision coverage, and life & disability insurance
+ A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
+ Stock-based long-term incentives
+ Award-winning time-off plans and an annual site shutdown
+ Flexible work models, including remote work arrangements, where possible
**Apply now and make a lasting impact with the Amgen team.**
**careers.amgen.com**
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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