78,215 Pharmacy Support Staff jobs in the United States
Pharmacy Support Analyst
Posted 4 days ago
Job Viewed
Job Description
Clinical Operations is responsible for providing clinical specialties support and expertise in the areas of advice and consulting, research and patient care to internal business units and external customers.
The primary purpose of this position is the application to medication assistance programs on behalf of patients utilizing eRecovery software to drive cost containment within a health system account. The goal is to access free medications directly from pharmaceutical manufacturers' Patient Assistance Programs via the application process for needy indigent or low-income persons.
**This is an onsite position at the Woodhull location in Brooklyn, NY with the NYC Health + Hospital system.**
**Shift time is 8:00AM-5:00PM Eastern Time**
**_Responsibilities:_**
+ Recover drugs that are administered or dispensed to indigent patients without third-party prescription coverage
+ Build relationships with and act as liaison to physicians, patients, and pharmaceutical companies regarding program systems and processes
+ Answer questions regarding the Cardinal Health policies and procedures related to the reimbursement program
+ Routinely visit key contacts within the health system to ensure a high level of service and assist in program participation
+ Maintain daily contact with patients, nurses, physicians, social services, pharmacy personnel, drug sales reps and pharmaceutical companies
+ Discuss medication options with physician and patient based on accessibility and availability (outpatient environment)
+ Answer pharmacy's questions regarding day-to-day operational issues, product/vendor information
+ Manage and process applications to pharmaceutical manufacturers' Patient Assistance Programs for recovery of drugs administered/dispensed to indigent patients without third-party coverage
+ Educate physicians, patients, and drug companies on the program mission, guidelines, requirements, and appropriate referral
+ Extensive patient education/counseling to determine eligibility for assistance
+ Identify and resolve rejected applications, including accessing comparable drug regimen
+ Refer patients who do not qualify for programs to other outside assistance. I.e. local charities
+ Manage drug recovery application process
+ Monitor and track the value of drugs recovered for billing and reporting processes
+ Maintain security and confidentiality of patient information
**_Qualifications_**
- 2-4 years experience preferred
- Strong communication skills
- Strong Microsoft Office skills
- Able to work independently and solve problems on behalf of Cardinal and the customer
- Must be able to prioritize work to maximize job effectiveness
- Excellent interpersonal skills
- Strong ability to work under pressure and meet deadlines
- Must be detail-oriented with strong follow-up skills
- Strong telephone presence/etiquette
- Better than average layman's knowledge of various medications, medication classes, medical ailments, and standard treatments, preferred
- Knowledge of hospital and clinic operations, preferred
- Experience working in a high volume, dynamic (changing) environment, preferred
- Experience working with the public in a healthcare environment, preferred
- Experience with low-income/special needs public is preferred
- Experience with social programs and/or charitable organizations, preferred
- New York Pharmacy Technician license, preferred
- Customer/Vendor credentialing is required (this may include vaccinations). More details will be provided if you are selected for an interview.
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Pay Rate:** $33.60 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with myFlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 9/21/2025*if interested in opportunity, please submit application as soon as possible.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (
Pharmacy Support Analyst
Posted 23 days ago
Job Viewed
Job Description
Clinical Operations is responsible for providing clinical specialties support and expertise in the areas of advice and consulting, research, and patient care to internal business units and external customers.
The primary purpose of this position is the application to medication assistance programs on behalf of patients utilizing eRecovery software to drive cost containment within a health system account. The goal is to access free medications directly from pharmaceutical manufacturers' Patient Assistance Programs via the application process for needy indigent or low-income persons.
**This is an onsite position with** **NYC Health + Hospital - Gotham-Cumberland.**
**Shift time is 8:00 AM-5:00 PM Eastern Time**
**_Responsibilities:_**
+ Recover drugs that are administered or dispensed to indigent patients without third-party prescription coverage
+ Build relationships with and act as liaison to physicians, patients, and pharmaceutical companies regarding program systems and processes
+ Answer questions regarding the Cardinal Health policies and procedures related to the reimbursement program
+ Routinely visit key contacts within the health system to ensure a high level of service and assist in program participation
+ Maintain daily contact with patients, nurses, physicians, social services, pharmacy personnel, drug sales reps and pharmaceutical companies
+ Discuss medication options with physician and patient based on accessibility and availability (outpatient environment)
+ Answer pharmacy's questions regarding day-to-day operational issues, product/vendor information
+ Manage and process applications to pharmaceutical manufacturers' Patient Assistance Programs for recovery of drugs administered/dispensed to indigent patients without third-party coverage
+ Educate physicians, patients, and drug companies on the program mission, guidelines, requirements, and appropriate referral
+ Extensive patient education/counseling to determine eligibility for assistance
+ Identify and resolve rejected applications, including accessing comparable drug regimen
+ Refer patients who do not qualify for programs to other outside assistance. I.e. local charities
+ Manage drug recovery application process
+ Monitor and track the value of drugs recovered for billing and reporting processes
+ Maintain security and confidentiality of patient information
**_Qualifications_**
+ 2-4 years experience preferred
+ New York Pharmacy Technician License, preferred
+ Strong communication skills
+ Strong Microsoft Office skills
+ Able to work independently and solve problems on behalf of Cardinal and the customer
+ Must be able to prioritize work to maximize job effectiveness
+ Excellent interpersonal skills
+ Strong ability to work under pressure and meet deadlines
+ Must be detail-oriented with strong follow-up skills
+ Strong telephone presence/etiquette
+ Better than average layman's knowledge of various medications, medication classes, medical ailments, and standard treatments, preferred
+ Knowledge of hospital and clinic operations, preferred
+ Experience working in a high volume, dynamic (changing) environment, preferred
+ Experience working with the public in a healthcare environment, preferred
+ Experience with low-income/special needs public is preferred
+ Experience with social programs and/or charitable organizations, preferred
+ Customer/Vendor credentialing is required (this may include vaccinations). More details will be provided if you are selected for an interview
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Pay rate:** $33.60 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental, and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before payday with myFlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** **9/30/2025** *if interested in the opportunity, please submit application as soon as possible.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (
Pharmacy Support Analyst (Spanish Bilingual)
Posted 16 days ago
Job Viewed
Job Description
Clinical Operations is responsible for providing clinical specialties support and expertise in the areas of advice and consulting, research and patient care to internal business units and external customers.
The primary purpose of this position is the application to medication assistance programs on behalf of patients utilizing eRecovery software to drive cost containment within a health system account. The goal is to access free medications directly from pharmaceutical manufacturers' Patient Assistance Programs via the application process for needy indigent or low-income persons.
**This is an onsite position at Metropolitan with** **NYC Health + Hospital** **.**
**Shift time is 8:00AM-5:00PM Eastern Time**
**_Responsibilities:_**
+ Recover drugs that are administered or dispensed to indigent patients without third-party prescription coverage
+ Build relationships with and act as liaison to physicians, patients, and pharmaceutical companies regarding program systems and processes
+ Answer questions regarding the Cardinal Health policies and procedures related to the reimbursement program
+ Routinely visit key contacts within the health system to ensure a high level of service and assist in program participation
+ Maintain daily contact with patients, nurses, physicians, social services, pharmacy personnel, drug sales reps and pharmaceutical companies
+ Discuss medication options with physician and patient based on accessibility and availability (outpatient environment)
+ Answer pharmacy's questions regarding day-to-day operational issues, product/vendor information
+ Manage and process applications to pharmaceutical manufacturers' Patient Assistance Programs for recovery of drugs administered/dispensed to indigent patients without third-party coverage
+ Educate physicians, patients, and drug companies on the program mission, guidelines, requirements, and appropriate referral
+ Extensive patient education/counseling to determine eligibility for assistance
+ Identify and resolve rejected applications, including accessing comparable drug regimen
+ Refer patients who do not qualify for programs to other outside assistance. I.e. local charities
+ Manage drug recovery application process
+ Monitor and track the value of drugs recovered for billing and reporting processes
+ Maintain security and confidentiality of patient information
**_Qualifications_**
- Spanish Bilingual
- New York Pharmacy Technician license
- 2-4 years experience preferred
- Strong communication skills
- Strong Microsoft Office skills
- Able to work independently and solve problems on behalf of Cardinal and the customer
- Must be able to prioritize work to maximize job effectiveness
- Excellent interpersonal skills
- Strong ability to work under pressure and meet deadlines
- Must be detail-oriented with strong follow-up skills
- Strong telephone presence/etiquette
- Better than average layman's knowledge of various medications, medication classes, medical ailments, and standard treatments, preferred
- Knowledge of hospital and clinic operations, preferred
- Experience working in a high volume, dynamic (changing) environment, preferred
- Experience working with the public in a healthcare environment, preferred
- Experience with low-income/special needs public is preferred
- Experience with social programs and/or charitable organizations, preferred
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Pay rate:** $33.60 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with myFlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close** : 10/7/2025*if interested in opportunity, please submit application as soon as possible.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (
Especialista de Apoyo en Farmacia (Pharmacy Support Specialist)
Posted today
Job Viewed
Job Description
Job Description
Especialista de Apoyo en Farmacia (Pharmacy Support Specialist)
Responsable de archivar documentos y asegurar que los expedientes estén organizados y conservados según la política correspondiente. También es responsable de realizar llamadas y correos electrónicos relacionados con la obtención de recetas originales en la farmacia y el seguimiento de deducibles.
Responsabilidades (incluyen pero no se limitan a):
Archivar documentos físicos en los expedientes de los pacientes y mantenerlos actualizados.
Asegurar que los archivos estén organizados y conservados según las políticas establecidas.
Archivar recetas originales y otros documentos relacionados con el paciente.
Entregar y dar seguimiento a la devolución de expedientes físicos a personal autorizado, cuando sea requerido.
Archivar expedientes luego de ser auditados.
Dar seguimiento a recetas originales no recibidas al momento de la entrega.
Comunicarse con pacientes, oficinas médicas y/o coordinadores para identificar el lugar donde se encuentra la receta original y coordinar su recogido.
Verificar que la receta original recibida coincida con la receta indexada y despachada.
Preparar expedientes físicos asignando los números correspondientes según el sistema electrónico.
Completar y entregar a los pacientes los siguientes documentos según se soliciten: MA34, formulario CMS 10-147, kits de bienvenida por correo postal, entre otros.
Verificar la elegibilidad del paciente en la ruta diaria:
Que el paciente esté dentro del alcance de los servicios de la farmacia (URAC P-OPS 4-2 (b-i)).
Que la cubierta del paciente esté activa al momento de entregar los beneficios (URAC P-OPS 4-2 (b-ii)).
Atender llamadas de mensajeros de la empresa relacionadas a entregas de pacientes.
Manejar devoluciones de paquetes de farmacia, reprogramaciones o cancelaciones.
Utilizar adecuadamente los materiales y equipos de la empresa.
Mantener los estándares de confidencialidad y cumplimiento con HIPAA.
Otras responsabilidades:
Participar en iniciativas de calidad y seguridad del paciente.
Identificar oportunidades de mejora en procesos que puedan optimizarse para aumentar la satisfacción del paciente.
Identificar riesgos de seguridad y tomar acción cuando sea necesario.
Participar en reuniones departamentales y aportar ideas o comentarios.
Realizar otras funciones asignadas.
Requisitos mínimos:
De 2 a 4 años de estudios universitarios; preferiblemente técnico de farmacia.
De 6 meses a 1 año de experiencia en el sector salud (preferible).
Conocimiento de terminología médica y cálculos farmacéuticos requerido.
Empleador con Igualdad de Oportunidades F/M/D/V
Pharmacy Support Administrative Assistant - New Providence, NJ (Hybrid Role)
Posted 11 days ago
Job Viewed
Job Description
**Pharmacy Support** **Administrative Assistant** **- New Providence, NJ (Hybrid Role)**
**Job Description:** We are seeking a highly organized and detail-oriented Program Admin to join our Shared Services Mail Room team. This successful candidate will be responsible for managing and directing emails, e-faxes, and messages with accuracy. This role would be responding to and maintaining records of incoming and outgoing electronic/physical mail correspondence.
**Key Responsibilities:**
+ Manage and direct emails, e-faxes, and messages with accuracy.
+ Responsible for both electronic and physical filing of mail correspondences.
+ Serve as one of the primary contacts for email inquiries from clients, pharmacies, and medical professionals.
+ Write and distribute email, correspondence memos, letter, faxes, and forms.
+ Maintain contact list.
+ Provide comprehensive administrative support to dedicated teams.
+ Documents information specific to the resolution and escalates unresolved issues expeditiously to the appropriate area.
+ Requires the ability to recognize operational challenges and suggest recommendations to management, as necessary.
+ Responsible for inbound/outbound mailing (sorting/batching/printing/assembling/etc.).
+ Responsible for identification and appropriate reporting of Adverse Events.
+ Works under minimal supervision.
**Minimum Education & Experience:**
+ High School Diploma or equivalent
+ College Degree preferred.
+ 1 year of administrative experience required.
+ Currently working on an IQVIA PAAS Project preferred
**Location** : Hybrid (1-2 days a week in New Providence, NJ office) and as needed basis
#LI-CES
#LI-DNP
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. potential base pay range for this role is $18.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
Pharmacy Fulfillment Support Packing
Posted 3 days ago
Job Viewed
Job Description
At Hy-Vee, our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Title: PFC Pharmacy Support
Department: Pharmacy Fulfillment Center
FLSA: Non-Exempt
General Function: Works in a fast-paced production environment known as an automated Central Fill Pharmacy. Performs functions of packing, shipping and/or package sortation of prescription orders in accordance with standard operating procedures and work instructions. Packages prescription in bags once accuracy is verified.
Core Competencies:
- Partnerships
- Growth Mindset
- Results Oriented
- Customer Focused
- Professionalism
Reporting Relations: Accountable and Reports to: GVP, Pharmacy Services; Fulfillment Center Pharmacy Pharmacists; Packing Leads
Positions that Report to you: None
Primary Duties and Responsibilities:
- Places prescription containers into a bag or sack for delivery to the patient or retail pharmacy, once accuracy has been verified by a pharmacist
- Stations include auto-baggers, manual pack, and bulk
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Prepares the paper work and compiles medicine for delivery orders and mail-outs
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress
- Keeps pharmacy supplies well-stocked
- Adheres to company policies and guidelines
- Reports to work when scheduled and on time
Secondary Duties and Responsibilities:
- Assists in other areas of Fulfillment Center as needed
- Performs other job related duties and special projects as required
Knowledge, Skills, Abilities and Worker Characteristics:
- Must have the ability to follow written, verbal or diagrammatic instructions; several concrete variables
- Commitment to the Hy-Vee Mission and a willingness to promote the values of the company
- Ability to add, subtract, multiply and divide whole numbers
- Ability to read computer-generated screens
Education and Experience:
High School Diploma or GED required.
Physical Requirements:
- Visual requirements include vision at 20 inches or less with or without correction, field of vision, and color vision.
- Must be physically able to exert up to 50 pounds of force occasionally, exert up to 20 pounds of force frequently, and exert a negligible amount of force constantly to move objects.
- Must be able to perform the following physical activities: reaching, twisting, rotating, standing, walking, lifting, grasping, talking, hearing, and repetitive motions.
Working Conditions:
This position is exposed to noise on a daily basis. This is a fast-paced work environment in an office and warehouse setting with significant pressure.
Equipment Used to Perform Job:
High volume solutions robotics and operating software
Contacts:
Works with suppliers/vendors monthly, as well as office personnel and department leads
Confidentiality:
Maintains the confidentiality of the customer's private medical information according to the HIPAA Act.
Are you ready to smile, apply today.
Pharmacy IT Support Technician I
Posted 3 days ago
Job Viewed
Job Description
Pets deserve the best care. At Vetsource, we build the foundation for success, enabling those in the pet healthcare profession and industry to thrive. Our data-powered platform simplifies processes and streamlines systems, helping those we serve create tighter bonds with their customers. From prescription management and pet owner engagement to veterinary business performance data and insights, Vetsource provides comprehensive solutions that give our customers more time and flexibility, and help them foster strong relationships and positive experiences. In a rapidly evolving world, we’re constantly seeking new ways to help our customers chart a course for a better, brighter future for pets and those who care for them.
If you love pets, want to have an impact and join a fantastic organization, Vetsource could be the place for you.
At Vetsource, our teams, much like our customers, are represented through diverse perspectives, life experiences, unique strengths (and love for animals). We are an equal opportunity employer committed to fostering an inclusive and diverse workplace.
We are a team of real people looking for great people to join us, which is why applications are carefully and thoughtfully reviewed by our team. We know that when considering a new opportunity, it's common to weigh your qualifications against the listed job criteria. That said, even if you don’t meet 100% of the job requirements but feel you would be a good fit for the role, we still encourage you to apply!
WHO WE ARE LOOKING FOR
Pharmacy IT Support Technician I
The Pharmacy IT Support Technician I is responsible for the continuous operation of the Pharmacy production line and the hardware and equipment that it relies on. They will provide both technical and mechanical support for the infrastructure at assigned locations.
This position is a full-time onsite role based at our Pharmacy Warehouse in Harrisburg, PA. This position is to work during our operating hours of Monday through Friday from 8:00 AM - 4:30 PM ET, but can be flexible to work earlier if needed.
WHAT YOU'LL DO
Perform regularly scheduled maintenance on the pharmacy's automation systems
Maintain and manage assets and inventory of all parts and equipment required for warehouse operations
Receive, configure, and deploy new desktop and laptop computers to warehouse users
Install or reconfigure appropriate desktop hardware and peripherals, printers, software, and line equipment
Schedule and communicate maintenance windows for production line downtime to appropriate teams
Respond to and resolve or escalate issues and requests raised via ticket system, chat, phone, or walk-up related to the automated Pharmacy production line, warehouse computers, printers,and proprietary applications
WHAT YOU BRING
1+ years of IT/Software Support
1+ years in a warehouse environment
Proficiency in Microsoft Office and Google Suite
Experience using standard hand and power tools; understand good safety practices
Experience using standard warehouse equipment: forklift, pallet jack, hand-truck, ladders, jacks, etc.
Must have a strong technical and mechanical aptitude; must be a quick learner with the ability to understand workflow capability and constraints
Excellent communication skills, both verbal and written
Strong organizational and time management skills with the ability to work independently
Working technical knowledge of current IT protocols, operating systems, and standards
Excellent technical knowledge of PCs, printers, and desktop hardware
Preferred Experience and Qualifications:
General warehouse safety awareness
Conveyor/assembly line maintenance experience
Associates degree in computer science, computer information systems or a related field, experience may be considered in lieu of education
#LI-Onsite #LI-IL1
WHAT CAN YOU EXPECT FROM VETSOURCE
In addition to an inclusive and welcoming culture, Vetsource also offers:
- Competitive pay and benefits including medical, vision*, dental, and life insurance
- Employee Assistance Program
- Pet insurance* and Virtual vet care
- PTO, Holidays, Floating Holidays, and Volunteer Day
- Retirement Savings Plan (401k/ RRSP) with employer matching program
- Paid parental leave
- Flexible scheduling and remote work where possible
- The opportunity to join one of our Associate Resource Groups, and fun company events!
For Canadian based associates these specific benefits are not included*
OUR VALUES
In addition to the benefits listed above, all associates are expected to support and model Vetsource’s Core Values: Do the right thing every time; Treat others the way they want to be treated; Embrace change; Be innovative; Get it done; Enjoy the work! A culture where everyone can thrive!
Pay range (US based applicants): $22.89 - $27.00 / per hour
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to job-related skills, experience, certifications, relevant education and training, while also considering internal equity.
The statements in this document are intended to describe the general nature and level of work being performed for this role, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required. Our pre-employment process in the US includes a background check as a part of the hiring process, and will include a drug screen for pharmacy related roles. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please email , or if you have general questions relating to this process. No agencies please. We are an equal opportunity employer.
Vetsource is an E-verify employer.
Be The First To Know
About the latest Pharmacy support staff Jobs in United States !
QA Analyst, Pharmacy Ops Support
Posted 17 days ago
Job Viewed
Job Description
Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!
This is a hybrid position based out of our Boise, ID location.
What You'll Do:
- Perform daily Quality Assurance evaluations on all lines of business, meeting or exceeding the assigned productivity targets
- Conduct patient interaction evaluations for Patient Services phone, chat and emails
- Conduct pharmacy workflow audits, such as Prior Authorization process adherence and data entry for the Hub
- Identify trends and opportunities to improve quality in patient interactions and workflow adherence. Communicate these opportunities to QA leadership or other pertinent stakeholders.
- Collaborate with agents, leaders, and other QA analysts to identify best practices, knowledge gaps and opportunities to enhance protocols, scripting, training and Knowledge Base articles.
- Remain current on our products, protocols, scripting, new clients, features and departmental processes
- Participate in calibration sessions to ensure consistency in grading and auditing practices.
- Serve as a subject matter expert for assigned business segment(s), and function as the expert scoring interactions that others will be calibrated against. Facilitate discussions to explain rationale for scoring, actively listen and make recommendations as necessary to the appropriate scorecards to drive improvement in calibration scores
- Cross train to be able to evaluate quality on other business segments as needed
- Complete other duties as assigned
- A minimum of 2 years of QA experience in a contact center or hub pharmacy environment
- Experience with healthcare, insurance, or other highly regulated industry preferred
- Track record of strong performance and QA scores
- Attention to detail with a knack for precision
- Analytical and process oriented
- Comfortable in a fast-paced environment
- Ability to work independently and as a member a team
- Confident, patient, respectful, and a clear communicator
- Passion for problem solving and troubleshooting
Why Join Us:
It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.
We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
QA Analyst, Pharmacy Ops Support
Posted 17 days ago
Job Viewed
Job Description
Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!
This is a hybrid position based out of our Chesterfield, MO location.
What You'll Do:
- Perform daily Quality Assurance evaluations on all lines of business, meeting or exceeding the assigned productivity targets
- Conduct patient interaction evaluations for Patient Services phone, chat and emails
- Conduct pharmacy workflow audits, such as Prior Authorization process adherence and data entry for the Hub
- Identify trends and opportunities to improve quality in patient interactions and workflow adherence. Communicate these opportunities to QA leadership or other pertinent stakeholders.
- Collaborate with agents, leaders, and other QA analysts to identify best practices, knowledge gaps and opportunities to enhance protocols, scripting, training and Knowledge Base articles.
- Remain current on our products, protocols, scripting, new clients, features and departmental processes
- Participate in calibration sessions to ensure consistency in grading and auditing practices.
- Serve as a subject matter expert for assigned business segment(s), and function as the expert scoring interactions that others will be calibrated against. Facilitate discussions to explain rationale for scoring, actively listen and make recommendations as necessary to the appropriate scorecards to drive improvement in calibration scores
- Cross train to be able to evaluate quality on other business segments as needed
- Complete other duties as assigned
- A minimum of 2 years of QA experience in a contact center or hub pharmacy environment
- Experience with healthcare, insurance, or other highly regulated industry preferred
- Track record of strong performance and QA scores
- Attention to detail with a knack for precision
- Analytical and process oriented
- Comfortable in a fast-paced environment
- Ability to work independently and as a member a team
- Confident, patient, respectful, and a clear communicator
- Passion for problem solving and troubleshooting
Why Join Us:
It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.
We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
QA Analyst, Pharmacy Ops Support
Posted 17 days ago
Job Viewed
Job Description
Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!
This is a hybrid position based out of our Robinson TWP, PA location.
What You'll Do:
- Perform daily Quality Assurance evaluations on all lines of business, meeting or exceeding the assigned productivity targets
- Conduct patient interaction evaluations for Patient Services phone, chat and emails
- Conduct pharmacy workflow audits, such as Prior Authorization process adherence and data entry for the Hub
- Identify trends and opportunities to improve quality in patient interactions and workflow adherence. Communicate these opportunities to QA leadership or other pertinent stakeholders.
- Collaborate with agents, leaders, and other QA analysts to identify best practices, knowledge gaps and opportunities to enhance protocols, scripting, training and Knowledge Base articles.
- Remain current on our products, protocols, scripting, new clients, features and departmental processes
- Participate in calibration sessions to ensure consistency in grading and auditing practices.
- Serve as a subject matter expert for assigned business segment(s), and function as the expert scoring interactions that others will be calibrated against. Facilitate discussions to explain rationale for scoring, actively listen and make recommendations as necessary to the appropriate scorecards to drive improvement in calibration scores
- Cross train to be able to evaluate quality on other business segments as needed
- Complete other duties as assigned
- A minimum of 2 years of QA experience in a contact center or hub pharmacy environment
- Experience with healthcare, insurance, or other highly regulated industry preferred
- Track record of strong performance and QA scores
- Attention to detail with a knack for precision
- Analytical and process oriented
- Comfortable in a fast-paced environment
- Ability to work independently and as a member a team
- Confident, patient, respectful, and a clear communicator
- Passion for problem solving and troubleshooting
Why Join Us:
It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.
We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.