6,506 Pih Health Hospital jobs in the United States
Cook - Dietary - General Hospital
Posted 1 day ago
Job Viewed
Job Description
The timely and effective preparation of foods for patients, employees and visitors to appropriate hospital standards.
Responsibilities
• Accurately determine the quantities of food to prepare. Complete production worksheets and documentation.
• Standardize and develop new recipes.
• Prepare foods for patients, employees, visitors, and special functions in a timely and accurate manner.
• Inspect food stations and equipment to ensure that proper sanitary and safety regulations are enforced.
• Orient and train new employees as assigned.
• Assist in patient satisfaction goals.
Knowledge, Skills & Abilities
Patient Group Knowledge (Only applies to positions with direct patient contact)
The employee must possess/obtain (by the end of the orientation period) and demonstrate the knowledge and skills necessary to provide developmentally appropriate assessment, treatment or care as defined by the department's identified patient ages. Specifically the employee must be able to demonstrate competency in: 1) ability to obtain and interpret information in terms of patient needs; 2) knowledge of growth and development; and 3) understanding of the range of treatment needed by the patients.
Competency Statement
Must demonstrate competency through an initial orientation and ongoing competency validation to independently perform tasks and additional duties as specified in the job description and the unit/department specific competency checklist.
Common Duties and Responsibilities
(Essential duties common to all positions)
1. Maintain and document all applicable required education.
2. Demonstrate positive customer service and co-worker relations.
3. Comply with the company's attendance policy.
4. Participate in the continuous, quality improvement activities of the department and institution.
5. Perform work in a cost effective manner.
6. Perform work in accordance with all departmental pay practices and scheduling policies, including but not limited to, overtime, various shift work, and on-call situations.
7. Perform work in alignment with the overall mission and strategic plan of the organization.
8. Follow organizational and departmental policies and procedures, as applicable.
9. Perform related duties as assigned.
Education
• High School Diploma or GED (Required) Experience: 1 year related dietary experienceSubstitution: Graduate of related technical school or 8th grade education and 5 years related experience may substitute for 6 - 12 months or HS/GED
Credentials
• Food Handlers Card (Required) Within 30 days of hireWithin 30 days of hire
Work Schedule: Varies
Status: Full Time Regular 1.0
Location: General Hospital
Location of Job: US:WV:Charleston
Talent Acquisition Specialist: Sandi L. Ray
Phlebotomist - Lab - General Hospital
Posted 2 days ago
Job Viewed
Job Description
Job SummaryResponsible for the accurate, timely performance of venipuncture and/or capillary specimen collection to obtain quality laboratory results. Screen and enter patient data into the Laboratory computer system and central computer systems. Responsibilities•Performs venipuncture and capillary blood collections according to procedure and policy. •Performs blood culture collections and other collections according to procedure and policy. •Responsible for the collection, labeling, processing, and distribution of specimens to appropriate sections of the laboratory. •Responsible for accessing various laboratory computer programs, including specimen tracking. •Process, deliver and/or prepare laboratory specimens for analysis or transport. •Provide instruction to outpatients on proper collection techniques, i.e. 24-hour urine collections. •Enter patient information into the computer, utilizing lab computer test codes and patient location codes. Generate specimen collection lists for the entire laboratory which requires familiarity with all laboratory tests, computer functions, duplicate orders, and ordering patterns for the nursing units. •Read and carry out physician's orders. •Communicate with the nursing units and physicians to ensure that proper laboratory tests are ordered. •Take corrective action for improperly ordered laboratory tests. •Recognize and correct problems according to prescribed phlebotomy protocols. •Participate in quality assurance studies and PI/QM meetings. •Documents any customer, visitor, and patient concern appropriately. •Communicate reports to appropriate personnel via phone or fax. •Document and take corrective action for improperly labeled and or submitted specimens. •Access information form HIS maintaining patient confidentiality. •Maintain a clean and safe work area. •Performs point of care testing appropriate to department under the direct supervision of a Certified Phlebotomist or Medical Lab Scientist as deemed appropriate by Lab Area Operations Manager. •Ensure cleanliness of working materials and equipment. •Answer the phone for the department. •Route calls to the appropriate person and department. •Records messages as necessary. •Handles requests as necessary. •Picks up and delivers mail as appropriate. •Operates the pneumatic tube system properly. •Performs basic printer operations and maintenance as indicated. •Participates in Massive Operative Bleed protocol for the O.R. •Participates in Trauma Priority I and Trauma Priority II notifications. •Participate in CODE 1-2-3 collecting and delivering specimens as indicated. •Performs proper collection techniques for sweat chloride testing as appropriate per department. •Takes an limited role as a preceptor for new hires and students as directed by Certified Phlebotomist or Lab Area Operations Manager. •Participates in retaining and obtaining knowledge and skills by acquiring ten (10) continuing education contact hours annually. •Read and interpret physicians orders for lab testing on outpatients; troubleshoots for errors and effectively communicates with registration clerks to effect corrections as needed. •Maintain adequate phlebotomy supplies inventory in department and nursing units as directed. •Obtains appropriate documentation and release specimens to Medical Examiners office, eye bank and C.O.R.E. •Obtains appropriate documentation and releases bodies to funeral home or Medical Examiner's office as appropriate per department. •Performs basic lab procedures including but not limited to determining urine volumes, simple reagent preparation, and pH determinations under direction of a Certified Phlebotomist. •Must maintain Laboratory Phlebotomist Competency Validation. •Collects throat swabs and nasopharyngeal swabs for culture as indicated as appropriate per department. •Has been evaluated against CLIA-88 requirements and is qualified to perform all duties and responsibilities for this position.Knowledge, Skills & Abilities1. Maintain and document all applicable required education.2. Demonstrate positive customer service and co-worker relations.3. Comply with the company's attendance policy.4. Participate in the continuous, quality improvement activities of the department and institution.5. Perform work in a cost effective manner.6. Perform work in accordance with all departmental pay practices and scheduling policies, including but not limited to, overtime, various shift work, and on-call situations.7. Perform work in alignment with the overall mission and strategic plan of the organization.8. Follow organizational and departmental policies and procedures, as applicable.9. Perform related duties as assigned.Education •High School Diploma or GED (Required) •Formalized Training (Required) Experience: 80 clinical hours with a minimum performance of 100 successful unaided blood collections to include venipunctures and skin punctures; orientation in a full service laboratory; 40 clock hours of didactic training including anatomy and physiology of the circulatory system; specimen collection, processing, and handling; and laboratory operations, (e.g. safety, quality control, etc.). Substitution: Completion of one year full time acceptable experience as a phlebotomy tech in a CLIA laboratory may substitute for formalized training in phlebotomy. This experience must include venipunctures, skin punctures and orientation in a full service laboratory.Credentials •No Certification, Competency or License Required•Point of Care Tech (Required) •Point of Care Tech (Required) Work Schedule: VariesLocation: General HospitalLocation of Job: US:WV:Charleston
CRNA Marion General Hospital

Posted 14 days ago
Job Viewed
Job Description
**Job Description Summary:**
To perform and document preanesthestic assessment and evaluations of patients. Develop and implement anesthetic plans. To initiate the anesthetic technique to include general, regional, local and sedation. Provide continuous evaluation of patient's physical status. Select, obtain and administer anesthetics and other drugs and fluids. Discharge patients from postanesthesia care and provide follow up evaluation. Respond to emergency situations. Provide on call coverage as required. All services provided will be supervised by a Physician as required by Ohio law.
**Responsibilities And Duties:**
1. Perform and document preanesthestic assessment and evaluation. 2. Provide general, regional, local and sedation coverage. 3. Select, obtain and administer anesthetics and other drugs. 4. Facilitate emergency and recovery from anesthesia. 5. Provide postanesthesia care. 6. Implement acute and chronic pain management modalities. 7. Respond to emergency situations. 8. Provide on call coverage as required by the department.
**Minimum Qualifications:**
Associate's Degree (Required)AANA - American Association of Nurse Anesthetists - NBCRNA - National Board of Certification and Recertification for Nurse Anesthetists, CRNA - Certified Registered Nurse Anesthetist - National Board of Certification and Recertification for Nurse Anesthetists (NBCRNA), RN - Registered Nurse - Ohio Board of Nursing
**Additional Job Description:**
Graduate from an approved school of nursing and hold current Ohio licensure as a registered nurse. Graduate from a nurse anesthesia educational program accredited by the AANA Council on Accreditation of Nurse Anesthesia Educational Programs or its predecessor. Complete the AANA Certification examination. Comply with criteria for biennial re Certification as defined by AANA to include current licensure as a registered nurse, active practice as a CRNA, appropriate continuing and verification of the absence of mental, physical or other problems which could interfere with the practice of Anesthesia.
**Work Shift:**
Day
**Scheduled Weekly Hours :**
40
**Department**
Anesthesiology
Join us!
. if your passion is to work in a caring environment
. if you believe that learning is a life-long process
. if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
Cook - Chesapeake General Hospital
Posted 14 days ago
Job Viewed
Job Description
Do you love to cook? Are you passionate about food? As a Cook on our team, you?ll help bring recipes to life while being able to flex your creativity! Surrounded by fresh ingredients and the best equipment, you?ll be immersed in a world that goes beyond food preparation ? experimenting with different cuisines, flavors, and cooking styles. At Aramark, we care about your health, so we have production guidelines and safety procedures in place to help you do what you love. Get ready to reach new heights, ignite your passion, and pursue what matters by cooking with us!
**Job Responsibilities**
+ Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
+ Cooks and prepare a variety of food according to production guidelines and standardized recipes
+ Sets up workstation with all needed ingredients and equipment
+ Prepares ingredients by measuring, weighing, mixing, chopping, trimming, and peeling food items
+ Safely uses a variety of utensils including knives
+ Operates equipment such as ovens, stoves, slicers, mixers, etc.
+ Bakes, roasts, broils, steams, and uses a variety of cooking methods on meat, vegetables, and other foods
+ Arranges, garnishes, and portions food according to established guidelines
+ Properly stores food by adhering to food safety policies and procedures
+ Cleans and sanitizes work areas, equipment, and utensils
+ Maintains excellent customer service and positive demeanor towards guests, customers, clients, co-workers, etc.
+ Adheres to Aramark safety policies and procedures including accurate food safety and sanitation
+ Ensures security of company assets
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
**Qualifications**
+ Experience as a cook or in a related role required
+ Validated knowledge of the basic principles of food preparation, various cooking methods, and food safety regulations such as accurate food handling, sanitation, and storage
+ Must be able to acquire food safety certification
+ Demonstrate basic math and counting skills
+ Demonstrates interpersonal communication skills, both written and verbal
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
**Education**
**About Aramark**
**Our Mission**
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
**About Aramark**
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
Dishwasher - Chesapeake General Hospital
Posted 22 days ago
Job Viewed
Job Description
Here at Aramark, we take pride in the level of service and safety we provide. We?re hiring a Dishwasher to join our team who will take on the job of maintaining the cleanliness of our operations and kitchens. The best part? It?s just the starting point of your career! It?s time to clean your path and pursue what matters to you.
Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
**Job Responsibilities**
+ Ensure guest satisfaction by maintaining all dishes, pots, pans, silverware, glasses, equipment, and kitchen utensils are cleaned and sanitized
+ Maintains dishwashing station, three compartment sink and related areas cleaned
+ Ensures equipment is clean and in working condition; reports any issues to management
+ Performs other light maintenance and custodial tasks
+ Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc.
+ Adheres to Aramark safety policies and procedures including proper food safety and sanitation
+ Ensures security of company assets
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
**Qualifications**
+ Demonstrates an understanding of basic sanitation procedures
+ Must be able to follow basic safety procedures due to exposure to hazardous chemicals
+ Must be available to work flexible hours including evenings and weekends
This job profile does not contain a comprehensive listing of all required activities, duties, or responsibilities. Job duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
**Education**
**About Aramark**
**Our Mission**
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
**About Aramark**
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
Anesthesia Tech - Anesthesia - General Hospital
Posted 2 days ago
Job Viewed
Job Description
Provide optimum assistance to the Anesthesiologist/Anesthetist through proper maintenance of equipment and supply of materials and anesthetics.
Responsibilities
• Properly maintain, repair, and set up all anesthesia equipment and clean small equipment - laryngoscopes, etc.
• Order supplies, noncontrolled drugs, and materials for the department in a timely manner. Maintain drug par levels and stock drugs in anesthesia carts.
• Perform minor maintenance and repair on equipment.
• Pick up and deliver departmental mail as needed.
• Assist Anesthesia personnel in transporting equipment and patients.
• Prepare charts for scheduled surgeries.
• Pick up add-on schedules and schedule changes.
• Perform daily cleaning of assigned anesthesia machines and bi-monthly deep cleaning.
• Defrosts drug refrigerator.
• Check in blood for all surgeries as required.
• Serve on the call list for the area's Disaster Plan.
Knowledge, Skills & Abilities
Patient Group Knowledge (Only applies to positions with direct patient contact)
The employee must possess/obtain (by the end of the orientation period) and demonstrate the knowledge and skills necessary to provide developmentally appropriate assessment, treatment or care as defined by the department's identified patient ages. Specifically the employee must be able to demonstrate competency in: 1) ability to obtain and interpret information in terms of patient needs; 2) knowledge of growth and development; and 3) understanding of the range of treatment needed by the patients.
Competency Statement
Must demonstrate competency through an initial orientation and ongoing competency validation to independently perform tasks and additional duties as specified in the job description and the unit/department specific competency checklist.
Common Duties and Responsibilities
(Essential duties common to all positions)
1. Maintain and document all applicable required education.
2. Demonstrate positive customer service and co-worker relations.
3. Comply with the company's attendance policy.
4. Participate in the continuous, quality improvement activities of the department and institution.
5. Perform work in a cost effective manner.
6. Perform work in accordance with all departmental pay practices and scheduling policies, including but not limited to, overtime, various shift work, and on-call situations.
7. Perform work in alignment with the overall mission and strategic plan of the organization.
8. Follow organizational and departmental policies and procedures, as applicable.
9. Perform related duties as assigned.
Education
• High School Diploma or GED (Required)
Credentials
• No Certification, Competency or License Required
Work Schedule: Varies
Status: Full Time Regular 1.0
Location: General Hospital
Location of Job: US:WV:Charleston
Talent Acquisition Specialist: April L. Yoak
Psychiatrist - San Joaquin General Hospital
Posted 2 days ago
Job Viewed
Job Description
San Joaquin General Hospital Home Page
San Joaquin County Home Page
For Physicians interested in this employment opportunity, please contact Sam Cheun at or and CMO Sheela Kapre at
TYPICAL DUTIES
- Provide psychiatric services and consideration for telemedicine to SJGH and its federally qualified clinic.
- Supervise and teach family medicine and internal medicine residents on scheduled rotations. Collaborate with providers, including nurse practitioners.
- Maintain all required medical licenses (California Medical Board, DEA) and submit documentation for credentialing every three years.
- Adhere to federal and state regulations for billing reimbursement (Medi-Cal, Medicare, Medicaid, etc.).
- Maintain and update medical records in SJGH's electronic system, including using telehealth tools.
- Schedule appointments, ensure timely documentation, and participate in peer reviews.
- Evaluate and treat individuals with mental health and co-occurring disorders; prescribe medications.
- Follow Medi-Cal Medication Formulary, Black Box warning procedures, and treatment authorization protocols.
- Maintain at least 60% productivity for patient care services and ensure accurate billing documentation.
- Follow SJGH Clinic Model for service delivery, including managing appointments and caseloads.
- Special Assignments may include after-hours coverage or additional services eligible for supplemental pay.
The County offers an excellent benefits plan which includes a county contribution to health, dental and vision insurance plans. Other benefits and compensation for this position include:
- $20,000 Board Certification pay
- 5% Supplement for in-patient assignments
- Resident oversight supplemental pay
- Call rotation supplemental pay
- Medical malpractice coverage (tail coverage)
- Paid CME
- Tuition Reimbursement
- Pension Plan
- 125 Flex Spending Benefits Plan
- 457b Deferred Compensation Plan
- 401a Plan
- 30 days of annual leave (33 days after two years, 35 days after 6 years, 40 days after 8 years)
- Loan Forgiveness Support
- Visa Sponsorship
HOW TO APPLY
For Physicians interested in this employment opportunity, please contact Sam Cheun at or and CMO Sheela Kapre at
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Hospital Technician - Lancaster General Hospital
Posted 2 days ago
Job Viewed
Job Description
Daniels Health is searching for a customer service oriented individual to join us as a Field Service Representative at Lancaster General Hospital . This position is responsible for the inspection and servicing of all products within their assigned hospital or medical center. They will be responsible for maintaining inventory and delivering the first line of customer service on behalf of Daniels. The Representative will team up daily with drivers, operations personnel, sales teams, and corporate support staff to service their assigned hospital location.
Lancaster General Hospital: 555 N Duke St, Lancaster, PA 17602
What will your job involve?
- Working with clinical staff within Lancaster General Hospital to ensure proper healthcare waste segregation, timely container exchanges and container fill accuracy
- Inspection and servicing of all Daniels' products within your assigned hospital or medical center; this includes entering procedural areas and working around sensitive patients and equipment
- Maintaining adequate inventory levels of container stock at a location and department level
- Clear communications and strong relationship management with hospital staff and Daniels staff
- Communicating and escalating customers issues to your manager to ensure timely response and resolution with usage of a company provided smart phone for daily duties
- Maintaining professional, positive working relationships with customers and other hospital staff independently without direct supervision
- Ensuring staging area is neat and orderly after entering and before leaving the facility
- Standing and walking for a significant part of the day
- Lifting containers weighing up to 50 lbs
- Pushing / pulling wheeled transporters and/or palletized product up to approximately 300 lbs
- Someone with a can-do attitude who is committed to efficient, timely scheduling and has previous experience in a labor-intensive job. Delivering an integral service to healthcare, this is a hands-on field service role carried out within a hospital setting and will include heavy lifting!
- Job stability - as an essential service to healthcare we are non-seasonal and recession proof
- Consistent work hours - Monday - Friday (6AM - 2:30PM)
- Benefits - Full time roles are provided benefits, sick leave and vacation leave from day one!
- Permanent position - This is a Full-time permanent role of 40 hours per week!
- Competitive salary - This position is offering a rate of $21.00-$4.00 per hour!
21 - 24 an hour
Nutrition Tech - Dietary - General Hospital
Posted 2 days ago
Job Viewed
Job Description
Job SummaryAccountable for the distribution and marking of menus and the accurate recording of diet information on appropriate forms.Responsibilities1. Organize and coordinate functions and activities in the Nutrition Services Department (dietary office) to ensure effective processing and distribution of meals.2. Maintain knowledge of the operation of the patient computer system, the modification of diets, and enteral formulas and formulations.3. Process diet changes and special requests.4. Oversee assembly tray-line, as assigned.5. Distribute and mark menus.6. Accurately record diet prescription and information on appropriate forms.7. Maintain menu filing system.8. Maintain office supplies.9. Determine food count and maintain records of numbers.10. Assist patients/customers with menu selections.11. Assist and participate in the development, implementation, and monitoring of the department PI programs.12. Participate in inservices and educational programs and apply procedures, techniques, and information appropriately.13. Complete all required documentation in a timely and accurate manner. Maintain customer satisfaction surveys, meal rounds, and tray assessments.14. Appropriately dispatch incoming messages (computer, phone, and/or pager).15. Orient and train employees as assigned.Knowledge, Skills & AbilitiesPatient Group Knowledge (Only applies to positions with direct patient contact)The employee must possess/obtain (by the end of the orientation period) and demonstrate the knowledge and skills necessary to provide developmentally appropriate assessment, treatment or care as defined by the department's identified patient ages. Specifically the employee must be able to demonstrate competency in: 1) ability to obtain and interpret information in terms of patient needs; 2) knowledge of growth and development; and 3) understanding of the range of treatment needed by the patients.Competency StatementMust demonstrate competency through an initial orientation and ongoing competency validation to independently perform tasks and additional duties as specified in the job description and the unit/department specific competency checklist.Common Duties and Responsibilities(Essential duties common to all positions)1. Maintain and document all applicable required education.2. Demonstrate positive customer service and co-worker relations.3. Comply with the company's attendance policy.4. Participate in the continuous, quality improvement activities of the department and institution.5. Perform work in a cost effective manner.6. Perform work in accordance with all departmental pay practices and scheduling policies, including but not limited to, overtime, various shift work, and on-call situations.7. Perform work in alignment with the overall mission and strategic plan of the organization.8. Follow organizational and departmental policies and procedures, as applicable.9. Perform related duties as assigned.Education •High School Diploma or GED (Required) Experience: 6 - 12 Months related experience in office/clerical or food service settingSubstitution: Graduate of applicable technical school program may substitute for 6 - 12 months related experience. Relevant experience as determined by the manager can substitute for the High School Diploma or GED.Credentials •Food Handlers Card (Required) Within 30 days of hireWithin 30 days of hireWork Schedule: VariesStatus: Full Time Regular 1.0Location: General HospitalLocation of Job: US:WV:CharlestonTalent Acquisition Specialist: Sandi L. Ray
Valet Attendant - Mass General Hospital
Posted 2 days ago
Job Viewed
Job Description
At Towne Park, its more than a job, you can make an impact.
A career with us is rewarding in more ways than one.
As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone elses day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. Its why we do what we do.
Towne Park is a place where you can make a difference and create smiles every day.
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For more information about our privacy policy, please click here ( .
Job Details
Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidates job-related skills, experience, education or training, and location. The hourly base pay range for this position is $14.75 per hour plus tips.
Work Schedule: The work schedule for this position is Monday-Friday 8am-4:30pm.
Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the companys 401k retirement savings plan.
Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms.
Seasonal and temporary roles are not eligible for benefits outlined above.
SUMMARY
The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.
Descriptive Statement(s) - % of Time
Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions. - 25%
Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks. - 10%
Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests. - 20%
Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location. - 10%
Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed. - 35%
The total amount of time for all functions of the job - 100%
QUALIFICATIONS
Education:
- High school diploma or general education degree (GED)
Required Licensure, Certification, etc.:
- Must hold a valid drivers license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable)
Work Experience:
- One (1) month related experience and/or training; OR equivalent combination of education and experience
Knowledge:
- Knowledge of principles and processes for providing customer and personal services.
Skills:
Ability to read and write standard English language
Ability to read and comprehend simple instructions, short correspondence and memos
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
Ability to add and subtract three digit numbers and to multiply and divide with 10s and 100s; ability to perform these operations using units of American money
Ability to understand 24 hour and military time systems
Ability to understand rates applicable to time passed
Ability to operate a manual transmission is highly desirable
Perform parallel parking
SCOPE
Authority to Act:
- Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.
Budget Responsibility:
- The employee has control over resources available only.
WORKING CONDITIONS & PHYSICAL DEMANDS
The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Lifting Requirements
Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
Working Environment
The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes.
Travel
Travel of up to 5% may be required.
Towne Park is an Equal Opportunity Employer (EOE). Towne Park provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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