17 Poker jobs in the United States

• Smile, display energy and open body language
• Proactively greet team members and guests, initiating interaction to provide service
• Always use a positive parting remark to end the conversation

• Responsible for practicing, supporting, and promoting Rivers Casino Philadelphia Core Values at all times
• Practice teamwork, support fellow Team Members, and create an energized, positive work atmosphere
• Maintain grooming and uniform standards. Overall appearance is to be immaculate and nametags are to be worn at all times, and ensure that the Poker Department Team adhere to the same standards
• Provides exceptional customer service to guests at all times
• Be aware of and handle guest opportunities
• Ensures compliance with all regulatory controls both internal and external including but not limited to state and federal labor laws and the Pennsylvania Gaming Control Board regulations and guidelines.
• Maintains game security and protects company assets at all times.
• Engages guests during their play and develops relationships to create customer loyalty and repeat visits.
• Manages guest disputes, issues or concerns related to the department while maintaining a professional demeanor, balancing the need to protect assets and ensures regulatory compliance with guest satisfaction.
• Manages staffing levels according to volume of business.
• Enforces all poker procedures and policies.
• Prepares necessary shift and other reports.
• Makes recommendations for policy or operational changes to ensure efficiency and compliance with regulations.
• Operates in accordance with operating budget and assists with budget preparation and analysis. Ensures compliance with all regulatory controls both internal and external including but not limited to state and federal labor laws and the Pennsylvania Gaming Control Board regulations and guidelines.
• Ability to extend complementary services in accordance with the approved comp matrix.
• Hires, trains and manages staff in accordance with organizational and approved departmental policies, practices and programs.
• Performs all other duties as assigned.

• Must be 18 years of age or older.
• College degree preferred.
• Five or more years of experience in poker supervision and management.
• Knowledge of poker procedures, game protection, regulations and training requirements.
• Must have strong leadership skills with a clear focus on guest service and Team Member relations as a priority.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to staff or customers and other employees of the organization.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Must possess excellent customer relations and communication skills.
• Available to work flexible shifts, weekends and holidays.
• Ability to obtain and maintain all necessary licensing.

• Regularly required to stand for extended periods, see, walk, talk and hear; use hands to finger, handle, or feel and reach with hands and arms.
• Must occasionally lift up to 25 pounds.
• Ability to work in a noisy and smoky environment.
• Able to work with others while maintaining a positive and professional demeanor.

The opportunity

Delaware North Gaming is searching for a part-time Cook to join our team at Orange City Poker Room in Orange City, Florida. As a Cook, you will partake in important food preparation for guest orders and communicate with serving team members. If you have a passion for the art of cooking, a flair for flavors, and a desire to work in a dynamic kitchen environment, join us in creating culinary delights that will leave a lasting impression on our guests.

Pay

$14.00 - $15.00 / hour

Information on our comprehensive benefits package can be found at .

What we offer

We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay

• Employee assistance program

• Training and development opportunities

• Employee discounts

• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

• Follow supervisor's assignments for food production and prepare food and beverage products for guests by following recipe guidelines, using proper preparation techniques, and sanitation guidelines

• Set up, operate and clean kitchen equipment, according to correct procedures as well as keeping workstations clean, organized, sanitized, and sufficiently stocked

• Work cooperatively with team members and management

• Follow supervisor's assignments for opening and closing procedures

More about you

• Ability to read and understand recipes and food abbreviations

• Capable of working in a fast-paced environment with a high level of attention to detail

• Ability to work as a team player, following procedures and taking directions

• Basic math skills, with the ability to calculate and follow recipe measurements

• No experience or diploma required

Physical requirements

• Must be able to lift 20 lbs or more

• Ability to stand for long periods while also bending, lifting, and reaching

• Ability to move rapidly and coordinate multiple orders

• Exposed to variable temperatures

Shift details

Day shift

Evening shift

Weekends

Holidays

Who we are

Orange City Racing and Card Club opened in 2017 in Orange City, Florida as Delaware North's second poker room in Volusia County. The fully renovated former movie theater features a 33-table poker room, table games, a restaurant and sports bar, and a simulcast racing center for wagering on thoroughbred and harness racing across the United States.

Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality - come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

• Ability

• Can explain and demonstrate Hospitality Behaviors and Performance Standards as related to Table Games, Poker and Sportsbook.
• Understands where to get the information needed to complete tasks to standard.
• Can explain and demonstrate technical skills used to complete tasks to standard.
• Can explain or demonstrate the behavioral values or standards needed to complete tasks to standard.
• Understands how to take ownership of problems and solve them when solutions may not be available.
• Can explain how to request help from others when needed to complete task or goal.
• Has complete knowledge and can tell others of IMGR&C products and services.
• Provide guests with directions or other venue information. Act upon all comments/complaints in a prompt, professional and friendly manner.

• Performance

• Performance meets expected end results and standards in Key Responsibilities and those listed on technical / operational SOP's and task lists.
• Responds to obstacles; finds new ways to reach desired end results.
• In absence of guidance, acts and takes charge to respond to guest or internal customer needs.
• Responds to change by quickly applying talent and skills in a positive way to succeed.
• Supports achievement of Quality Goal; "Do it right the first time."
• Acts to protect and preserve property of IMGR&C. All areas, equipment and furnishings are kept exceptionally neat, clean and in good repair.
• Makes suggestions to improve performance.

• Behavior

• Behavior meets IMGR&C standards (Mission, Values, Hospitality Behaviors, Customer Recovery Skills).
• Approaches all activities with enthusiasm and encourages enthusiasm from others.
• Chooses a positive approach in all situations.
• Respects individuality of others; continues to communicate in order to work together.
• Speaks positively about guests, other team members and our business in all situations on and off property.
• Treats other with respect in all situations.

• Service

• Serves others.
• Identifies and can communicate needs of guests and others.
• Takes quick action to serve others in a way that meets/exceeds their needs.
• Identifies ways to improve individual or team's service to others.
• Provides service outside job responsibilities if needed to help resort succeed.
• Takes ownership of guest problem(s) until it is solved.

• Professionalism

• Meets IMGR&C Appearance standards.
• Professionally supports IMGR&C reputation and image in all situations, on and off property.

• Attendance

• Meets IMG&C policy for attendance.
• Informs supervisor of future absence as far in advance as possible.
• Required to work all Marketing Special Events and Concerts.

• Communication

• Provides information others need to succeed, in time for them to use it.
• Shares with next shift the information needed for them to succeed.
• Listens to others without interruption; acts on their feedback when possible.
• Asks questions to better understand expectations of others.
• Reports all guest complaints and compliments to Supervisor or Manager.
• Reports all situations to Supervisor or Manager where resort grounds or equipment do not meet IMGR&C standards.

• Team Work

• Puts Success of team ahead of personal success.
• Helps other team members succeed without being asked.
• Takes action to resolve conflict between individuals.
• Helps other departments achieve success.
• Reports ideas to increase team success and guest satisfaction to Supervisor or Manager.
• Does whatever is necessary to help department and resort success.
• Contributes ideas that support progress and success at shift, team and departmental meetings.

1. Essential Duties and Responsibilities include the following and are subject to change at management's discretion:
   • Create and facilitate training sessions for new and current team members according to the standards set forth in the Train the Trainer seminar;
   • Responsible for revisions and updates to the Training Outlines according to the standards in the department;
   • Responsible for scheduling departmental training and communicating the schedule on a monthly basis to the department's Training Manager;
   • Responsible for testing and evaluating trainees for all training sessions;
   • Must know all Table Games
   • Through needs assessments and interviews, creates training approaches to ensure that team members' goals and training goals are aligned with company goals;
   • Prepare all support training materials for departmental training sessions such as: handouts, visual aids, props, manuals, training checklists, training attendance, and any other materials necessary;
   • Maintain departmental training files with information such as: training attendance lists, training check list, training materials and schedules;
   • Responsible for departmental training budget;
   • Participates in training seminars and internal training conferences offered by the Training and Development department of the Inn of the Mountain Gods Resort and Casino;
   • Directly works with the Training Manager assigned to the department as the departmental coach and mentor;
   • Other duties as assigned;
   • Must be able to obtain and maintain a gaming license.

1. Supervisory Responsibilities

1. Education and/or Experience Requirements

• Experienced in the job and tasks related activities to be trained within the department. Certification in the in-house Train the Trainer Seminar. High School degree required.
• Must have at least 3 years' experience as a supervisor or above in table games
• 5 years' experience with all Table Games including craps;
• 3 years' experience with Poker;
• Must pass an audition for each associated table game IMG offer;

1. Physical Demands

1. Work Environment