77 Policies jobs in the United States

**Intro**
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
**Why you'll love this job**
+ Responsible for monitoring and ensuring compliance for policy and procedures and leading projectsrelated to airport operations
+ This job is a member of the Airport Operations Performance Readiness team within our AirportOperations Support group
**What you'll do**
_As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations._
+ Responsible for Customer Operations baggage policies and procedures and related baggage and MBRimprovement initiatives
+ Responsible for Customer Operations uniform policies and procedures
+ Responsible for Exterior Security Search policies and procedures
+ Participates in working with various groups across the company
+ Supports the overall team with important policy and procedure initiatives including weight and balancetracking, compliance, and initiative development
+ Must be willing to travel on company business when necessary
**All you'll need for success**
**Minimum Qualifications- Education & Prior Job Experience**
+ Bachelor's degree in relevant field or equivalent experience
+ 3+ years of related experience
**Preferred Qualifications- Education & Prior Job Experience**
+ Ramp experience
+ Understanding of the ramp policies and procedures
**Skills, Licenses & Certifications**
+ Proficiency with Microsoft Excel, Word, Powerpoint, and Outlook, and SABRE
+ Ability to collaborate well with many different departments
+ Knowledge of the safety & risk management process and have the ability to complete risk assessments
**What you'll get**
Feel free to take advantage of all that American Airlines has to offer:
+ Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
+ Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
+ Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
+ 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
+ Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
**Feel free to be yourself at American**
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY
American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.

Our client is looking for an experienced and highly analytical Lead Underwriter to join their prestigious insurance team in Los Angeles, California, US . This is a critical, office-based role focused on evaluating and pricing complex commercial insurance risks. You will be responsible for assessing the exposures of potential clients, determining appropriate coverage terms and conditions, and setting competitive yet profitable rates. This position requires a deep understanding of commercial insurance products, market trends, and regulatory requirements. You will work closely with brokers, agents, and internal claims and legal departments to ensure sound underwriting decisions are made. Responsibilities include mentoring and guiding junior underwriters, developing underwriting guidelines, and contributing to the strategic direction of the underwriting department. The ideal candidate will possess exceptional analytical and decision-making skills, with a keen eye for detail and a strong grasp of financial principles. A proven history of successfully managing a portfolio of complex commercial accounts is essential. You should be adept at identifying and mitigating potential risks, as well as recognizing profitable opportunities. A Bachelor's degree in Finance, Economics, or a related field is required, along with significant underwriting experience (7+ years) in the commercial lines of insurance. Professional designations such as CPCU (Chartered Property Casualty Underwriter) are highly desirable. Strong communication and interpersonal skills are necessary to build and maintain relationships with internal and external stakeholders. If you are a seasoned underwriting professional seeking a challenging and rewarding opportunity to lead and innovate within a leading insurance organization, we invite you to apply. This role is pivotal to our client's success in the competitive insurance market.

The Role

The Senior Compliance Associate, Policies and Procedures, will play a critical role in working closely with business counterparts to develop and maintain compliance policies and procedures for Lord Abbett. The successful candidate will bring a clear, concise writing style, along with excellent research, interpersonal and communication skills. Candidates may be asked to provide a writing sample.

We'll trust you to:

• Develop, review, and enhance policies and procedures in accordance with the Investment Company Act, the Investment Advisers Act and other applicable regulations, ensuring alignment with regulatory requirements and industry best practices.
• Coordinate and communicate with key stakeholders across the firm in connection with the development and/or maintenance of compliance policies.
• Track, monitor and analyze regulatory changes and updates related to the Investment Company Act and the Investment Advisers Act.
• Coordinate and prepare the Global Chief Compliance Officer's reports for Boards, management and regulatory authorities, as required.
• Develop and coordinate the distribution of compliance communications.
• Work on ad hoc projects and other initiatives as needed.

You'll need to have:

• Bachelor's degree.
• Minimum of 10 years of experience in a compliance role in the asset management industry, with a focus on the Investment Company Act and the Investment Advisers Act.
• Proven experience developing compliance policies and procedures.
• Strong writing skills with the ability to draft clear and concise policies, procedures, and reports.
• Detail-oriented and highly organized, with the ability to manage multiple tasks and meet deadlines.
• Excellent interpersonal and communication skills, with the ability to work effectively across different levels of the organization.

Why Lord Abbett?

Lord Abbett is a leading global independent, privately held investment management company. We are active managers and invest where we believe we have a repeatable edge and can deliver alpha for our clients. Our vision is to be the most respected asset manager in the world, admired for our people, our performance, our relationships, and our organizational agility. This inspires the three pillars of our culture.

• Principles-Based - We empower our leaders to create an environment of trust.
• Performance-Oriented - We inspire our people to embody our values, excellence, responsibility, transparency & collaboration.
• Purpose-Driven - We instill a passion for always putting our clients' interests first.

We have been ranked #1 in Barron's Best Fund Families for 2024 and have earned recognition as one of the Best Places to Work in Money Management by Pensions & Investments for five consecutive years.

Compensation Information: Annual base salary for this role is $185,000 - $210,000. Salary is estimated for this role. Actual pay may be different.

Discretionary Bonus: Role may be eligible to receive an annual discretionary bonus. Discretionary bonuses are determined by several factors including, but not limited to, firm, team, and individual performance.

Benefits: Lord Abbett is committed to offering a competitive total rewards package to all eligible employees. Offerings include competitive total compensation, retirement plans, competitive health and well-being plans. To learn more about what we offer, please visit Careers | Lord Abbett

Lord Abbett is an equal employment opportunity employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to the following legally protected characteristics: race, color, religion, sex, pregnancy, national origin, age, physical or mental disability, marital status, sexual orientation, sexual identity, caregiver status, military/veteran status, or any other characteristic protected by local, state or federal law. All employment decisions at Lord Abbett are based solely on the applicant's relevant experience, skills and qualifications.

Important notice to Search Firms - Please Read Carefully

Without prior written agreement, Lord Abbett does not accept unsolicited submissions from employment agencies, search firms, placement services, or any similar provider ("Search Firms") for employment opportunities. All candidates submitted by Search Firms to any employee or partner at our company without a written Search Firm agreement in place will be deemed the sole property of our company. In such circumstances, no fee, commission, or other compensation will be paid to such Search Firm in the event a candidate is hired by our company. To the extent a Search Firm has a written agreement in place, all introductions are position specific and should be directed to HR or the hiring manager, so we kindly request no unsolicited phone calls or emails.

Our client, a leading insurance provider, is seeking a highly experienced Senior Claims Adjuster to manage and resolve complex commercial insurance claims remotely. This position is ideal for a seasoned professional who thrives on analyzing intricate policy details, conducting thorough investigations, and negotiating fair settlements, all from the comfort of their home office. You will play a vital role in ensuring our clients receive exceptional service and timely resolution of their most challenging claims.

Responsibilities:

• Investigate, evaluate, and negotiate complex commercial insurance claims, including property, casualty, and liability.
• Interpret policy wordings, coverage limitations, and exclusions to determine claim validity and payout.
• Conduct thorough research and gather evidence, including reviewing damage reports, police reports, medical records, and witness statements.
• Communicate effectively and empathetically with policyholders, legal counsel, and other involved parties throughout the claims process.
• Develop and execute strategic claims handling plans, managing claim reserves and expenses efficiently.
• Negotiate settlements within authority limits, ensuring fairness and adherence to company guidelines.
• Prepare detailed claim documentation, reports, and recommendations for management review.
• Maintain accurate and up-to-date claim files in the company's claims management system.
• Stay informed about relevant laws, regulations, and industry best practices pertaining to claims adjusting.
• Provide mentorship and guidance to less experienced claims adjusters.
• Collaborate with underwriting, legal, and loss control departments as needed.

Qualifications:

• Bachelor's degree in Business Administration, Finance, Law, or a related field.
• Minimum of 6 years of progressive experience in commercial claims adjusting.
• Demonstrated expertise in handling large-loss commercial property, casualty, and/or liability claims.
• In-depth understanding of insurance policies, legal principles, and claims investigation techniques.
• Excellent negotiation, communication, and interpersonal skills.
• Strong analytical and critical thinking abilities with meticulous attention to detail.
• Proficiency in claims management software and Microsoft Office Suite.
• Ability to work independently and manage a caseload effectively in a remote environment.
• Relevant professional designations (e.g., AIC, CPCU) are highly preferred.
• Must possess a dedicated home office setup conducive to professional remote work.

This is a fully remote position, offering significant flexibility and autonomy. The successful candidate will be part of a collaborative virtual team committed to excellence in claims service. Our client provides a robust remote work infrastructure, ongoing training, and competitive compensation, including performance-based bonuses and comprehensive benefits.

Our client is seeking a highly experienced and meticulous Lead Claims Adjuster to join their esteemed insurance team. This is a fully remote position, offering unparalleled flexibility for top talent across the nation. You will play a pivotal role in managing and resolving complex commercial insurance claims, ensuring fair and efficient settlements that align with policy terms and regulatory requirements. As a remote-first organization, we provide the tools and support necessary for you to excel from your home office. Your responsibilities will include conducting thorough investigations into the circumstances of claims, assessing policy coverage, determining liability, and negotiating settlements with policyholders and their representatives. You will also be responsible for providing expert guidance and mentorship to junior adjusters, fostering their professional development and ensuring consistent application of claims handling best practices. The ideal candidate possesses a deep understanding of commercial insurance policies, including general liability, property, and workers' compensation. A proven track record of successfully managing high-value and complex claims, demonstrating exceptional analytical, negotiation, and communication skills is essential. You should be adept at interpreting policy language, evaluating damages, and preparing detailed reports. Strong decision-making abilities and a commitment to upholding ethical standards are paramount. This role requires meticulous attention to detail, excellent organizational skills, and the ability to work independently while collaborating effectively with remote colleagues and external stakeholders. Your expertise will be crucial in protecting our client's interests while ensuring a positive experience for their policyholders. Join a team that values expertise, integrity, and a commitment to excellence. This role offers a competitive compensation package and the opportunity to make a significant impact in a leading insurance organization.
Key Responsibilities:

• Investigate, evaluate, and negotiate complex commercial insurance claims.
• Interpret policy language to determine coverage and liability.
• Conduct detailed damage assessments and reserve calculations.
• Communicate effectively with policyholders, legal counsel, and other involved parties.
• Provide leadership and guidance to a team of claims adjusters.
• Ensure claims are processed in compliance with company policies and regulatory guidelines.
• Prepare comprehensive claim reports and documentation.
• Stay abreast of industry trends, legal developments, and best practices in claims handling.
• Manage a caseload of complex claims with a focus on timely and equitable resolution.
• Contribute to the development and implementation of claims handling strategies.

Qualifications:

• Bachelor's degree in Business, Finance, or a related field, or equivalent experience.
• 5-7 years of experience in commercial claims adjusting, with a focus on complex claims.
• Strong understanding of various commercial insurance lines (e.g., General Liability, Property, Workers' Comp).
• Excellent negotiation, analytical, and problem-solving skills.
• Proven leadership and mentoring abilities.
• Proficiency in claims management software.
• Excellent written and verbal communication skills.
• Relevant insurance designations (e.g., AIC, CPCU) are a plus.

Job Description

The Team

We are seeking a Senior Manager, Information Security Programs and Policies to join American Tower's Information Security organization. The Information Security team is responsible for protecting the confidential, integrity, and availability of American Tower's data and systems in our core systems and platforms. Day to day you will plan, direct, and coordinate security-related initiatives including audits and risk assessments, assist with deploying various controls, and develop processes to ensure standards across the security configurations. You will lead cross-functional initiatives to strength security posture through effective policy management, program oversight, and collaborate with other Information Security team members on mitigation strategies.

Responsibilities

What You Can Offer Us

• Create proposals and plans to determine projects' time frames, funding limitations, procedures for completing, staffing requirements, and allotment of available resources to various phases.
• Develop and manage program roadmaps, budgets, and resource plans for multiple concurrent security projects.
• Run projects/programs from design and development to production by using program and project management theories, methods, and techniques applicable to managing and delivering programs or projects.
• Perform control and vulnerability assessments to identify weaknesses, assess the effectiveness of existing controls, and recommend enhancements.
• Serve as a point of contact for IT and business teams to address control questions and assess control impacts on projects.
• Facilitate and coordinate ongoing reviews and audits with identified business owners and ensure appropriate actions are taken based on the information gathered during those reviews.
• Support risk assessments and audits by providing policy and program documentation.
• Create methodology for and keep organized all information security policies and procedures,
• Lead policy lifecycle management, including drafting, stakeholder review, approval, publication, and periodic review.
• Support team creation of processes for policy management.

Qualifications

What You Need to Succeed

• Bachelor's degree or equivalent work experience required.
• A minimum of 10 years of IT, network security, or IT audit experience required.
• Strong project/program management skills which includes experience organizing, planning, and executing from vision through implementation large-scale programs and projects involving internal personnel, contractors, and vendors required.
• Knowledge of access, security and control risk assessment methods and technologies, and/or audit experience preferred.
• Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
• Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.
• Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment.
• Approximately 10% travel may be required to support the position's responsibilities.

About Us

American Tower is a global digital infrastructure company serving customers through tower sites and other real estate solutions that support connectivity and opportunity, focused on achieving our vision of Building a More Connected World. Our success is rooted in the potential of our people and the power of local teams at our offices and sites across 25 countries.

We are one of the largest global Real Estate Investment Trusts (REITs) and a publicly traded (NYSE:AMT), Fortune 500 Company headquartered in Boston, Massachusetts. The next decade will be an exciting time as we evolve our infrastructure to meet tomorrow's needs and position our people to elevate their impact, their potential, and our shared success. Come grow your career with us!

For more information about how American Tower is building a more connected world, visit americantower.com.

American Tower is proud to be an equal opportunity employer and will not discriminate against an applicant or employee based on age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, disability, military or veteran status, genetic information, pregnancy, reproductive decisions, or any other characteristic protected under applicable law.

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
Lyft is looking for an experienced and driven leader to join as our Head of Employee Relations and Workforce Policies. In this role, you will provide thought leadership in developing and applying Lyft's workplace policies and practices, roll up your sleeves to tackle investigations, manage interpersonal employee conflicts and manage a team of Employee Relations Managers (ERM). The ideal candidate will have a proven ability to manage a global Employee Relations program, make sound judgment calls and display the highest level of responsibility, confidentiality, integrity and professionalism, as well as possessing exceptional listening skills and the ability to maintain composure in emotionally charged or high-pressure scenarios. If you're a subject matter expert, a pro at issue resolution, a great collaborator and skilled at communicating, we'd like to talk to you!
**Responsibilities:**
+ Develop and maintain Lyft's workplace policies and practices in close partnership with Lyft's Legal and People teams.
+ Lead a team of high performing Employee Relations Managers.
+ Act as a true thought leader by understanding key internal and external trends in employee relations, and proactively driving continuous improvement of the accountability (performance management) program, investigations process, interactive process, and develop related training materials.
+ Independently conduct complex and sensitive workplace investigations with little to no supervision, including determining appropriate investigation strategies, leading witness interviews and conducting credibility analyses, reviewing documents, determining findings and making recommendations for appropriate resolution, and working across borders and jurisdictions as necessary. Investigation topics include, for example, discrimination, harassment, retaliation, theft, conflicts of interest, and other policy violations. Training your team of Employee Relations Managers on the same.
+ Draft well-written investigation, accommodation, and performance-related documents, such as investigation reports, leader/HRBP talking points, and written warnings.
+ Provide counsel and coaching to managers and team members at an individual level, and by developing training offerings that can scale.
+ Interpret policies and procedures, incorporating knowledge of state and federal employment laws (e.g., FMLA, ADA, FLSA, NLRA, and Title VII and equivalent state and international laws), draft and provide recommendations to resolve complex employee relations issues, where appropriate.
+ Create Employee Relations data reports and analyze for themes, trends and root causes to provide insights and recommendations for decision making and Employee Relations risk prevention.
+ Work with leaders and employees to establish and maintain a positive work environment, act as an employee advocate, and help drive various corporate and division business initiatives.
+ Manage Employee Relations cases across the global workforce including disciplinary issues, interpersonal employee conflicts, performance concerns, involuntary exits, sensitive and/or high risk leaves of absence, and other employee-related matters to successful resolution.
+ Assist with project management of M&A activity or reorganization exercises as required, including any related redundancy exercises.
**Experience:**
+ 8-10+ years of HR experience; experience in employee relations, or HR business partner roles preferred
+ 3+ years as a people manager effectively developing and leading high-performing teams
+ Bachelor's degree. JD or advanced degree preferred
+ Strong working knowledge of state and federal employment laws including but not limited to, FMLA, ADA, FLSA, NLRA, Title VII and state equivalents. Knowledge of international jurisdictions is a plus
+ Experience building and improving workplace policies and practices, developing performance management programs, supporting role eliminations and other role redundancies
+ Proven ability to track, prioritize and drive multiple concurrent projects
+ Strong problem-solver, with ability to thrive in a fast-paced environment
+ Extremely attentive to detail, with superb oral and written communication skills
+ Experience collaborating with people team functions such as People Business Partners, HR Ops, People Analytics and Employment Legal
+ Excellent knowledge of Google Suite, including Sheets and GoogleDoc, as well as HR Acuity and the ability to process large volumes of data
+ Highest level of integrity and management of confidential information, as well as commitment to conducting investigations with professionalism, impartiality, and confidentiality.
**Benefits:**
+ Great medical, dental, and vision insurance options with additional programs available when enrolled
+ Mental health benefits
+ Family building benefits
+ Child care and pet benefits
+ 401(k) plan to help save for your future
+ In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
+ 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
+ Subsidized commuter benefits
+ Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.
This role is fully remote in the United States, candidates for this role must be based in the United States. #Remote
The expected base pay range for this position in the United States area is $127,920 - $195,000. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.
Total compensation is dependent on a variety of factors, including qualifications, experience, and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
Lyft is looking for an experienced and driven leader to join as our Head of Employee Relations and Workforce Policies. In this role, you will provide thought leadership in developing and applying Lyft's workplace policies and practices, roll up your sleeves to tackle investigations, manage interpersonal employee conflicts and manage a team of Employee Relations Managers (ERM). The ideal candidate will have a proven ability to manage a global Employee Relations program, make sound judgment calls and display the highest level of responsibility, confidentiality, integrity and professionalism, as well as possessing exceptional listening skills and the ability to maintain composure in emotionally charged or high-pressure scenarios. If you're a subject matter expert, a pro at issue resolution, a great collaborator and skilled at communicating, we'd like to talk to you!
**Responsibilities:**
+ Develop and maintain Lyft's workplace policies and practices in close partnership with Lyft's Legal and People teams.
+ Lead a team of high performing Employee Relations Managers.
+ Act as a true thought leader by understanding key internal and external trends in employee relations, and proactively driving continuous improvement of the accountability (performance management) program, investigations process, interactive process, and develop related training materials.
+ Independently conduct complex and sensitive workplace investigations with little to no supervision, including determining appropriate investigation strategies, leading witness interviews and conducting credibility analyses, reviewing documents, determining findings and making recommendations for appropriate resolution, and working across borders and jurisdictions as necessary. Investigation topics include, for example, discrimination, harassment, retaliation, theft, conflicts of interest, and other policy violations. Training your team of Employee Relations Managers on the same.
+ Draft well-written investigation, accommodation, and performance-related documents, such as investigation reports, leader/HRBP talking points, and written warnings.
+ Provide counsel and coaching to managers and team members at an individual level, and by developing training offerings that can scale.
+ Interpret policies and procedures, incorporating knowledge of state and federal employment laws (e.g., FMLA, ADA, FLSA, NLRA, and Title VII and equivalent state and international laws), draft and provide recommendations to resolve complex employee relations issues, where appropriate.
+ Create Employee Relations data reports and analyze for themes, trends and root causes to provide insights and recommendations for decision making and Employee Relations risk prevention.
+ Work with leaders and employees to establish and maintain a positive work environment, act as an employee advocate, and help drive various corporate and division business initiatives.
+ Manage Employee Relations cases across the global workforce including disciplinary issues, interpersonal employee conflicts, performance concerns, involuntary exits, sensitive and/or high risk leaves of absence, and other employee-related matters to successful resolution.
+ Assist with project management of M&A activity or reorganization exercises as required, including any related redundancy exercises.
**Experience:**
+ 8-10+ years of HR experience; experience in employee relations, or HR business partner roles preferred
+ 3+ years as a people manager effectively developing and leading high-performing teams
+ Bachelor's degree. JD or advanced degree preferred
+ Strong working knowledge of state and federal employment laws including but not limited to, FMLA, ADA, FLSA, NLRA, Title VII and state equivalents. Knowledge of international jurisdictions is a plus
+ Experience building and improving workplace policies and practices, developing performance management programs, supporting role eliminations and other role redundancies
+ Proven ability to track, prioritize and drive multiple concurrent projects
+ Strong problem-solver, with ability to thrive in a fast-paced environment
+ Extremely attentive to detail, with superb oral and written communication skills
+ Experience collaborating with people team functions such as People Business Partners, HR Ops, People Analytics and Employment Legal
+ Excellent knowledge of Google Suite, including Sheets and GoogleDoc, as well as HR Acuity and the ability to process large volumes of data
+ Highest level of integrity and management of confidential information, as well as commitment to conducting investigations with professionalism, impartiality, and confidentiality.
**Benefits:**
+ Great medical, dental, and vision insurance options with additional programs available when enrolled
+ Mental health benefits
+ Family building benefits
+ Child care and pet benefits
+ 401(k) plan to help save for your future
+ In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
+ 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
+ Subsidized commuter benefits
+ Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.
This role is fully remote in the United States, candidates for this role must be based in the United States. #Remote
The expected base pay range for this position in the United States area is $127,920 - $195,000. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.
Total compensation is dependent on a variety of factors, including qualifications, experience, and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
Lyft is looking for an experienced and driven leader to join as our Head of Employee Relations and Workforce Policies. In this role, you will provide thought leadership in developing and applying Lyft's workplace policies and practices, roll up your sleeves to tackle investigations, manage interpersonal employee conflicts and manage a team of Employee Relations Managers (ERM). The ideal candidate will have a proven ability to manage a global Employee Relations program, make sound judgment calls and display the highest level of responsibility, confidentiality, integrity and professionalism, as well as possessing exceptional listening skills and the ability to maintain composure in emotionally charged or high-pressure scenarios. If you're a subject matter expert, a pro at issue resolution, a great collaborator and skilled at communicating, we'd like to talk to you!
**Responsibilities:**
+ Develop and maintain Lyft's workplace policies and practices in close partnership with Lyft's Legal and People teams.
+ Lead a team of high performing Employee Relations Managers.
+ Act as a true thought leader by understanding key internal and external trends in employee relations, and proactively driving continuous improvement of the accountability (performance management) program, investigations process, interactive process, and develop related training materials.
+ Independently conduct complex and sensitive workplace investigations with little to no supervision, including determining appropriate investigation strategies, leading witness interviews and conducting credibility analyses, reviewing documents, determining findings and making recommendations for appropriate resolution, and working across borders and jurisdictions as necessary. Investigation topics include, for example, discrimination, harassment, retaliation, theft, conflicts of interest, and other policy violations. Training your team of Employee Relations Managers on the same.
+ Draft well-written investigation, accommodation, and performance-related documents, such as investigation reports, leader/HRBP talking points, and written warnings.
+ Provide counsel and coaching to managers and team members at an individual level, and by developing training offerings that can scale.
+ Interpret policies and procedures, incorporating knowledge of state and federal employment laws (e.g., FMLA, ADA, FLSA, NLRA, and Title VII and equivalent state and international laws), draft and provide recommendations to resolve complex employee relations issues, where appropriate.
+ Create Employee Relations data reports and analyze for themes, trends and root causes to provide insights and recommendations for decision making and Employee Relations risk prevention.
+ Work with leaders and employees to establish and maintain a positive work environment, act as an employee advocate, and help drive various corporate and division business initiatives.
+ Manage Employee Relations cases across the global workforce including disciplinary issues, interpersonal employee conflicts, performance concerns, involuntary exits, sensitive and/or high risk leaves of absence, and other employee-related matters to successful resolution.
+ Assist with project management of M&A activity or reorganization exercises as required, including any related redundancy exercises.
**Experience:**
+ 8-10+ years of HR experience; experience in employee relations, or HR business partner roles preferred
+ 3+ years as a people manager effectively developing and leading high-performing teams
+ Bachelor's degree. JD or advanced degree preferred
+ Strong working knowledge of state and federal employment laws including but not limited to, FMLA, ADA, FLSA, NLRA, Title VII and state equivalents. Knowledge of international jurisdictions is a plus
+ Experience building and improving workplace policies and practices, developing performance management programs, supporting role eliminations and other role redundancies
+ Proven ability to track, prioritize and drive multiple concurrent projects
+ Strong problem-solver, with ability to thrive in a fast-paced environment
+ Extremely attentive to detail, with superb oral and written communication skills
+ Experience collaborating with people team functions such as People Business Partners, HR Ops, People Analytics and Employment Legal
+ Excellent knowledge of Google Suite, including Sheets and GoogleDoc, as well as HR Acuity and the ability to process large volumes of data
+ Highest level of integrity and management of confidential information, as well as commitment to conducting investigations with professionalism, impartiality, and confidentiality.
**Benefits:**
+ Great medical, dental, and vision insurance options with additional programs available when enrolled
+ Mental health benefits
+ Family building benefits
+ Child care and pet benefits
+ 401(k) plan to help save for your future
+ In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
+ 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
+ Subsidized commuter benefits
+ Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.
This role is fully remote in the United States, candidates for this role must be based in the United States. #Remote
The expected base pay range for this position in the United States area is $127,920 - $195,000. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.
Total compensation is dependent on a variety of factors, including qualifications, experience, and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.