Patient Care Assistant PCA - Grand Rapids

49507 Grand Rapids, Michigan Trinity Health

Posted 2 days ago

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Job Description

**Employment Type:**
Part time
**Shift:**
Night Shift
**Description:**
**Full and Part-time positions available on our following units:**
Birth Center/Mother Baby
Cardiac and Renal
Emergency Department
Heart and Vascular
ICU - Intensive Care Unit
Neurology
Oncology Bariatrics
Ortho Trauma
PMU Psych Med Unit
Procedural Services/PACU
Senior Adult Unit/Geriatrics
Staffing Center/Float Pool
**Our employee referral program bonus for this role is $500 for referring part time candidates and $750 for referring full time candidates.**
**What Patient Care Assistant, PCA** **will do:**
+ Respond to patient call lights for assistance or by rounding
+ Obtaining vital signs from patient
+ Provide or assist patients with personal hygiene including showers, oral hygiene and dressing/undressing
+ Transports patients as needed for procedures, transfers or discharge
+ Maintains a clean and uncluttered environment in patient rooms
+ Observes patient's condition and progress (or lack of progress) toward defined outcomes, in collaboration with the RN.
+ Performs other related duties as assigned.
**What Patient Care Assistant, PCA** **will need:**
+ High School diploma or equivalent
+ One of the following: Certified Nursing Assistant, 6 months experience as a Patient Care Assistant or Nurse Technician in an acute care setting, completion of 1 clinical semester in nursing school, or completion of the MHSM PCA training program upon hire.
+ BCLS certification obtained within one week of hire.
+ Well developed communication skills, both written and oral
+ Able to communicate effectively with individuals and groups representing divers perspectives
+ Articulates and demonstrates commitment to the philosophy, values, mission and vision of the organization
+ Delivers patient care based on standards of care, standards of practice, and policies and procedures in collaboration with the RN.
**Highlights:**
+ Magnet designated facility with active shared decision making councils.  We continuously strive to improve outcomes and provide exceptional experiences for our patients, staff, and community
+ Comprehensive benefit packages available including medical, dental, vision, paid time off, 403B and education assistance
+ We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
**Our Commitment**
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran
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Grand Rapids Patient Care Assistant- PCA Trainee Program

49507 Grand Rapids, Michigan Trinity Health

Posted 2 days ago

Job Viewed

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Job Description

**Employment Type:**
Part time
**Shift:**
Night Shift
**Description:**
**Full and Part-time positions available on our following units:**
Birth Center/Mother Baby
Cardiac and Renal
Emergency Department
Heart and Vascular
ICU - Intensive Care Unit
Neurology
Oncology Bariatrics
Ortho Trauma
PMU Psych Med Unit
Procedural Services/PACU
Senior Adult Unit/Geriatrics
Staffing Center/Float Pool
**No Experience Needed, with Full & Part Time Positions.**
**Our employee referral program bonus for this role is $500 for referring part time candidates and $750 for referring full time candidates.**
**The PCA Trainee Program Description:**
+ The Patient Care Assistant (PCA) Training Program is a 3 Day, work-based learning experience that prepares individuals for a nursing support role and a nursing career pathway.
+ This is a great opportunity for individuals who want to take a CNA course and not had the ability to due to schedules, financial investment, etc. No experience required.The program combines onsite classroom instruction, hands-on practice and on-the-job training.
**What Patient Care Assistant, PCA** **will do:**
+ Respond to patient call lights for assistance or by rounding
+ Obtaining vital signs from patient
+ Provide or assist patients with personal hygiene including showers, oral hygiene and dressing/undressing
+ Transports patients as needed for procedures, transfers or discharge
+ Maintains a clean and uncluttered environment in patient rooms
+ Observes patient's condition and progress (or lack of progress) toward defined outcomes, in collaboration with the RN.
+ Performs other related duties as assigned.
**What Patient Care Assistant Trainee will need:**
+ High School diploma or equivalent
+ BCLS certification obtained within one week of hire.
+ Well developed communication skills, both written and oral
+ Able to communicate effectively with individuals and groups representing divers perspectives
+ Articulates and demonstrates commitment to the philosophy, values, mission and vision of the organization
+ Delivers patient care based on standards of care, standards of practice, and policies and procedures in collaboration with the RN.
**Highlights:**
+ Magnet designated facility with active shared decision making councils.  We continuously strive to improve outcomes and provide exceptional experiences for our patients, staff, and community
+ Comprehensive benefit packages available including medical, dental, vision, paid time off, 403B and education assistance
+ We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
**Our Commitment**
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran
View Now

Clinical Director - Behavioral Health Services

49503 Grand Rapids, Michigan $100000 Annually WhatJobs

Posted 9 days ago

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Job Description

full-time
Our client is seeking a compassionate and experienced Clinical Director to lead their comprehensive Behavioral Health Services program in Grand Rapids, Michigan, US . This leadership position is integral to providing high-quality, evidence-based mental health and substance use disorder treatment to the community. The Clinical Director will be responsible for overseeing all clinical operations, ensuring adherence to best practices, managing a multidisciplinary clinical team, and contributing to program development and strategic planning.

Key Responsibilities:
  • Provide strong clinical leadership and supervision to therapists, counselors, social workers, and case managers.
  • Develop, implement, and evaluate clinical programs and treatment protocols to ensure effectiveness and compliance with regulatory standards.
  • Manage the day-to-day operations of the behavioral health department, including scheduling, client intake, and resource allocation.
  • Ensure the delivery of person-centered, trauma-informed care across all services.
  • Conduct clinical assessments, treatment planning, and crisis intervention as needed.
  • Oversee quality assurance activities, including chart reviews, outcome monitoring, and performance improvement initiatives.
  • Collaborate with external agencies, referral sources, and community partners to enhance service delivery and access.
  • Manage clinical staff recruitment, training, professional development, and performance evaluations.
  • Maintain accurate and confidential client records in accordance with ethical and legal guidelines.
  • Contribute to grant writing, program development, and strategic planning to expand services and reach.
  • Stay current with research, trends, and best practices in mental health and addiction treatment.
Qualifications:
  • Master's degree or higher in Psychology, Social Work, Counseling, or a related clinical field.
  • Full and unrestricted clinical license in the state of Michigan (e.g., LMSW, LPC, LLP, Psychologist).
  • Minimum of 5-7 years of clinical experience in behavioral health, with at least 2-3 years in a supervisory or leadership role.
  • Demonstrated expertise in evidence-based therapeutic modalities (e.g., CBT, DBT, EMDR).
  • Strong understanding of mental health and substance use disorder treatment principles and regulations.
  • Excellent diagnostic, assessment, and treatment planning skills.
  • Proven leadership, team-building, and motivational abilities.
  • Exceptional interpersonal, communication, and problem-solving skills.
  • Experience with electronic health record (EHR) systems and data management.
This is a vital role for our client, contributing directly to the well-being of individuals and families in the community. Join us in making a difference.
Apply Now

Clinical Supervisor - Mental Health Services

49503 Grand Rapids, Michigan $68000 Annually WhatJobs

Posted 14 days ago

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Job Description

full-time
Our client is looking for a dedicated and compassionate Clinical Supervisor to lead a team of mental health professionals in Grand Rapids, Michigan, US . In this vital role, you will provide direct supervision and guidance to case managers, therapists, and support staff, ensuring the delivery of high-quality, evidence-based care to clients. Your responsibilities will include overseeing client caseloads, conducting clinical assessments, developing treatment plans, and facilitating group therapy sessions. You will play a crucial part in ensuring adherence to ethical guidelines and professional standards, as well as compliance with all relevant regulations and reporting requirements. This position involves fostering a collaborative and supportive team environment, promoting professional development among staff through regular supervision, training, and performance evaluations. You will also contribute to program development and evaluation, identifying areas for improvement and implementing innovative strategies to enhance client outcomes. Collaboration with external agencies, referral sources, and community partners will be a significant aspect of your role. The ideal candidate will possess strong clinical skills, excellent leadership qualities, and a deep understanding of mental health disorders and treatment modalities. Proficiency in electronic health records (EHR) systems is essential. This is a rewarding opportunity to make a tangible difference in the lives of individuals and families within the community, contributing to essential social care services.
Apply Now

Senior Case Manager - Mental Health Services

49503 Grand Rapids, Michigan $65000 Annually WhatJobs

Posted 22 days ago

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Job Description

full-time
Our client is seeking a compassionate and dedicated Senior Case Manager to join their Community & Social Care team. This is a fully remote position, allowing you to make a significant impact on individuals' lives from anywhere. You will be responsible for providing comprehensive case management services to clients facing mental health challenges, developing personalized care plans, and connecting them with vital resources. The ideal candidate possesses a strong understanding of mental health, excellent empathetic communication skills, and experience in navigating social services systems. You will play a crucial role in empowering clients, advocating for their needs, and supporting their journey towards recovery and well-being.

Key Responsibilities:
  • Conduct comprehensive assessments to identify client needs and strengths.
  • Develop and implement individualized care plans in collaboration with clients and their families.
  • Connect clients with community resources, mental health services, and support groups.
  • Provide ongoing support, counseling, and crisis intervention as needed.
  • Monitor client progress and adjust care plans accordingly.
  • Maintain accurate and confidential client records and documentation.
  • Advocate for client rights and ensure access to appropriate services.
  • Collaborate with other healthcare professionals and social service agencies.
  • Provide psychoeducation and support to clients and their families.
  • Stay updated on best practices and resources in mental health and social care.
Qualifications:
  • Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
  • Master's degree or relevant professional certification is a plus.
  • 3+ years of experience in case management, social work, or mental health services.
  • Strong knowledge of mental health conditions, treatment modalities, and community resources.
  • Excellent assessment, communication, and interpersonal skills.
  • Ability to work independently and manage a caseload effectively in a remote setting.
  • Proficiency in electronic health record (EHR) systems and case management software.
  • Strong crisis intervention and de-escalation skills.
  • Empathy, patience, and a genuine commitment to helping others.
  • Cultural competency and the ability to work with diverse populations.
Apply Now

Clinical Lead - Community Health Services (Remote)

49503 Grand Rapids, Michigan $90000 Annually WhatJobs

Posted 22 days ago

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Job Description

full-time
Our client is seeking an experienced and compassionate Clinical Lead to oversee and guide their Community Health Services team, operating in a fully remote capacity. This leadership role is vital in ensuring the delivery of high-quality, patient-centered care within the community. You will be responsible for providing clinical supervision and mentorship to a team of healthcare professionals, while also contributing to the development and implementation of care plans and protocols. Key responsibilities include assessing patient needs, developing individualized treatment strategies, and coordinating care with other healthcare providers. You will also play a role in quality improvement initiatives, data analysis, and ensuring compliance with all relevant healthcare regulations and standards. The ideal candidate will possess strong clinical expertise, excellent leadership and communication skills, and a deep commitment to patient advocacy. Experience with electronic health records (EHR) systems and telehealth platforms is essential. A Registered Nurse (RN) or equivalent clinical license is required, along with a Bachelor's or Master's degree in Nursing, Public Health, or a related field. A minimum of 5 years of clinical experience, with at least 2 years in a supervisory or leadership role, is necessary. This is an exceptional opportunity for a seasoned healthcare professional to make a significant impact on community health outcomes while enjoying the flexibility of a remote work environment. You will be instrumental in shaping the direction of our community-based care programs and ensuring excellence in patient service. The role offers the chance to lead and innovate within a supportive and forward-thinking organization, based in spirit near Grand Rapids, Michigan, US but fully remote.
Apply Now

Senior Community Program Manager - Mental Health Services

49503 Grand Rapids, Michigan $85000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client, a dedicated non-profit organization committed to improving community well-being, is seeking an experienced Senior Community Program Manager to oversee and expand their mental health services in **Grand Rapids, Michigan, US**. This role involves leading a team of dedicated professionals, developing strategic initiatives, managing program budgets, and fostering strong relationships with community stakeholders and partner organizations. You will be instrumental in ensuring accessible, high-quality mental health support is available to those in need.

Responsibilities:
  • Develop, implement, and manage comprehensive community-based mental health programs and services.
  • Supervise and mentor a team of program coordinators, case managers, and support staff.
  • Oversee program budgets, ensuring responsible financial management and resource allocation.
  • Establish and maintain strong partnerships with local government agencies, healthcare providers, schools, and other community organizations.
  • Conduct needs assessments to identify emerging mental health challenges and gaps in services.
  • Develop and implement outreach strategies to connect with underserved populations.
  • Monitor program effectiveness through data collection and analysis, and implement improvements as needed.
  • Ensure compliance with all relevant regulations, funding requirements, and ethical standards.
  • Organize and facilitate community events, workshops, and training sessions related to mental health awareness and support.
  • Represent the organization at community meetings, conferences, and public forums.
  • Contribute to grant writing and fundraising efforts to secure ongoing program funding.
Qualifications:
  • Master's degree in Social Work (MSW), Psychology, Public Health, or a related field.
  • Minimum of 5 years of experience in program management within the social services or non-profit sector, with a specific focus on mental health initiatives.
  • Demonstrated leadership experience, including supervising staff and managing program operations.
  • In-depth knowledge of mental health diagnoses, treatment modalities, and community resources.
  • Strong understanding of grant management, budgeting, and financial oversight.
  • Excellent interpersonal, communication, and public speaking skills.
  • Proven ability to build and maintain relationships with diverse stakeholders.
  • Experience with program evaluation and data analysis.
  • Proficiency in Microsoft Office Suite and familiarity with database management systems.
  • A deep commitment to social justice and improving community health outcomes.
  • Licensure as a LMSW, LPC, or equivalent preferred.
This is a significant opportunity to lead impactful mental health programs and make a tangible difference in the lives of individuals and families in **Grand Rapids, Michigan, US**. If you are a passionate and experienced leader in community services, we invite you to apply.
Apply Now
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Senior Clinical Social Worker - Behavioral Health Services

49503 Grand Rapids, Michigan $75000 Annually WhatJobs

Posted 9 days ago

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Job Description

full-time
Our client is seeking a dedicated and compassionate Senior Clinical Social Worker to provide advanced behavioral health services. This role is based in **Grand Rapids, Michigan, US**, and requires the candidate to work full-time within our client's facilities. You will be responsible for assessing the psychosocial needs of clients, developing and implementing evidence-based treatment plans, and providing individual, group, and family therapy. The ideal candidate possesses a strong clinical background, extensive experience in case management, and a deep understanding of various therapeutic modalities. You will work with a diverse population, addressing a range of mental health and substance use disorders. Responsibilities include maintaining accurate and timely client records, coordinating care with other healthcare providers, and advocating for client needs within the community and social service systems. This position demands exceptional empathy, strong communication and interpersonal skills, and the ability to build rapport with clients from various backgrounds. You will also play a key role in crisis intervention, risk assessment, and de-escalation. As a senior member of the team, you may be involved in training and mentoring junior social workers and contributing to program development and quality improvement initiatives. A commitment to ethical practice, confidentiality, and ongoing professional development is essential. This is an opportunity to make a significant positive impact on the lives of individuals and families within the community.
Responsibilities:
  • Conduct comprehensive psychosocial assessments to diagnose and plan treatment for clients with mental health and substance use disorders.
  • Provide individual, group, and family therapy utilizing evidence-based practices (e.g., CBT, DBT, motivational interviewing).
  • Develop and implement individualized treatment plans tailored to client needs and goals.
  • Manage a caseload of clients, ensuring continuity of care and progress towards therapeutic objectives.
  • Coordinate services with physicians, psychiatrists, case managers, and other healthcare professionals.
  • Provide crisis intervention, risk assessment, and support during acute situations.
  • Educate clients and families on mental health conditions, treatment options, and coping strategies.
  • Advocate for clients' needs within social service systems, community resources, and legal frameworks.
  • Maintain accurate, confidential, and timely client records in accordance with agency policies and legal requirements.
  • Participate in interdisciplinary team meetings and case conferences.
  • Contribute to program development, quality improvement initiatives, and staff training.
Qualifications:
  • Master's degree in Social Work (MSW) from an accredited program.
  • Licensed Clinical Social Worker (LCSW) or equivalent clinical licensure in the state of Michigan.
  • Minimum of 5 years of post-master's clinical experience in a mental health or community services setting.
  • Extensive experience in assessment, diagnosis, and treatment planning for a variety of mental health and substance use disorders.
  • Proficiency in multiple therapeutic modalities and evidence-based practices.
  • Strong understanding of community resources and social service systems.
  • Excellent diagnostic, therapeutic, and case management skills.
  • Exceptional interpersonal, communication, and active listening abilities.
  • Ability to work effectively with diverse populations and manage complex cases.
  • Experience with electronic health records (EHR) systems.
  • Commitment to ethical practice, cultural competence, and ongoing professional development.
Apply Now

Operations Capture Director (US Services - East Health & Human Services)

49501 Grand Rapids, Michigan Maximus

Posted 21 days ago

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Job Description

Permanent
Description & Requirements

The U.S. Services East Business Growth Director is responsible for driving standardization, best practices, and innovation across the portfolio to enhance business development efforts within state and local government health and human services. This role ensures strategic solutioning, market intelligence, and leadership engagement to optimize bid strategies and improve win probabilities.

Essential Duties and Responsibilities:
- Responsible for capture, pursuit, and solutioning architecture for multiple lines of business.
- Provide strategic guidance to executives including solution shaping and strategy responses.
- Develop strong business relationships with internal stakeholders.
- Provide guidance to executives for decision making.
- Work to maintain a win/loss ratio.

- Drive standardization, best practices, and innovation across the portfolio to enhance competitive positioning

- Provide leadership with status updates on opportunities, risks, trends, and key decisions required for bid success

- Lead key discussions in key solutioning, pricing, and proposal meetings in collaboration with Operations, Business Solutions Group, Technical Architects, Capture, and Proposals

- Utilize recent opportunities and competitive landscape insights to drive strategic solutioning and tailor bids to government agency needs

- Evaluate existing or proposed technology stacks, identify innovations, assess staffing approaches, evaluate MBE/WBE or other vendor partners, and proposal and pricing strategy

- Provide recommendations on key decisions to leadership to ensure alignment with company goals and client expectations

- Identify emerging industry trends, share best practices, and lessons learned across the portfolio to enhance organizational strategy

Minimum Requirements

- Bachelor's degree in related field.

- 10 years relevant professional experience.

- At least 7-10 years of experience in Capture, Business Development, or related position

- At least 7-10 years of experience in state & local government, with strong knowledge of health and human services programs

- Experience managing P&L or Operations, preferred

- Demonstrated experience leading bid efforts and ability to effectively inspire and influence teams and partners to meet business needs and strategic goals

- Demonstrated experience in a matrixed environment with ability to manage multiple projects simultaneously

- Strong leadership, collaboration, negotiation, and communication skills

- Strong familiarity with government procurement processes and compliance requirements, operational policies & procedures, and innovative technology solutions

- Bachelor's degree in Business Administration, Public Policy, or a related field (Master's preferred) or equivalent years working experience.

#TrendingJobs #c0rejobs #HotJobs0916LI #HotJobs0916FB #HotJobs0916X #HotJobs0916TH #maxcorp #LI-LT2 #HotJobs0930LI #HotJobs0930FB #HotJobs0930X #HotJobs0930TH

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at .

Minimum Salary

$

138,380.00

Maximum Salary

$

165,000.00

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Global Operations Lead, HCP Engagements - Managed Services Health PLS

49507 Grand Rapids, Michigan PwC

Posted 4 days ago

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Job Description

**Specialty/Competency:** Managed Services
**Industry/Sector:** Not Applicable
**Time Type:** Full time
**Travel Requirements:** Up to 40%
At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.
As a risk management generalist at PwC, you will provide advisory and practical support to teams across a wide range of specialist risk and compliance areas.
Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Craft and convey clear, impactful and engaging messages that tell a holistic story.
+ Apply systems thinking to identify underlying problems and/or opportunities.
+ Validate outcomes with clients, share alternative perspectives, and act on client feedback.
+ Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
+ Deepen and evolve your expertise with a focus on staying relevant.
+ Initiate open and honest coaching conversations at all levels.
+ Make difficult decisions and take action to resolve issues hindering team effectiveness.
+ Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
PwC is seeking a motivated and experienced professional at the Senior Manager level to join our HCP Engagement Managed Services Operations team. This role will lead the global, end-to-end operations for HCP engagement managed services for a client with accountability for operational excellence, compliance, and client success. The ideal candidate will bring deep life sciences compliance and operational expertise with skills in project management, client relationship building, and team leadership.
Minimum Degree Required
Bachelor's Degree
Minimum Year(s) of Experience
7 year(s) experience in life science meetings & events, pharmaceutical device or healthcare operations setting
Degree Preferred
Master's Degree
Certification(s) Preferred
CMP or HMCC
Preferred Knowledge/Skills
Demonstrates extensive knowledge and/or a proven record of success in the following areas:
+ HCP, HCO and Patient Engagement Operations
+ Mentoring junior team members;
+ Monitoring financials and maintain budget profitability;
+ Monitoring and managing other responsibilities not necessarily listed but logically inherent to the role;
+ Learning and supporting testing for tools on expanded areas of HCP, HCO or Patient engagement;
+ Logically, and critically evaluating HCP, HCO and Patient engagement and follow process steps;
+ Managing deliverables on or ahead of deadlines and reporting any issues/risks beforehand;
+ Working with global tech team and developers on application modification and bug fixes;
+ Leading teams of individuals with a positive attitude;
+ Communicating with senior leadership and senior client stakeholders;
+ Delivering consistent "white glove" customer service;
+ Contributing to the development of accelerators and knowledge assets for HCP engagement and SaaS implementations;
+ Strong research skills;
+ Experience contracting is preferable;
+ Financial acumen for reconciling budgets;;
+ Has strong attention to detail;
+ Familiarity with Advanced Excel and Power BI;
+ Strong English language reading comprehension and writing skills;
+ Ability to work in a fast-paced environment, with a strong emphasis on quality and accuracy.
Learn more about how we work: does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. 
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: salary range for this position is: $124,000 - $280,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link:
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