57,016 Product Demonstrations jobs in the United States

Customer Engagement Representative

33014 Miami Lakes, Florida

Posted today

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Job Description

permanent

Customer Engagement Representative – Paid Internship Opportunity Available for Students & Grads!


Hey students and recent grads! Want to boost your resume, gain real-world experience, and get paid?


Join our team as a Customer Engagement Representative and build skills that matter!


About the Role:

As a Customer Engagement Representative , you will represent our nonprofit clients, interact with the local community, and support initiatives that drive awareness and fundraising efforts. Your primary focus will be providing exceptional customer service, building meaningful relationships, and identifying new opportunities to support our clients' missions.


What You’ll Do:

  • Talk to people & spread the word about awesome nonprofit causes
  • Deliver top-tier customer service & build connections
  • Gain hands-on training in communication & sales
  • Work with a fun, energetic team




  • Strong communication skills & a positive attitude
  • A passion for working with people
  • Willingness to learn & adapt in a fast-paced environment
  • Flexible availability (some local travel may be needed)
  • Authorized to work in the U.S.


This paid internship is your chance to kickstart your career! Apply now & let’s make an impact together!



Compensation details: 39000-59000 Yearly Salary





PI06563e9953cc-34600-36907628

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Customer Engagement Representative

85295 Gilbert, Arizona

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent

Customer Engagement Representative – Paid Internship Opportunity Available for Students & Grads!


Hey students and recent grads! Want to boost your resume, gain real-world experience, and get paid?


Join our team as a Customer Engagement Representative and build skills that matter!


About the Role:

As a Customer Engagement Representative , you will represent our nonprofit clients, interact with the local community, and support initiatives that drive awareness and fundraising efforts. Your primary focus will be providing exceptional customer service, building meaningful relationships, and identifying new opportunities to support our clients' missions.


What You’ll Do:

  • Talk to people & spread the word about awesome nonprofit causes
  • Deliver top-tier customer service & build connections
  • Gain hands-on training in communication & sales
  • Work with a fun, energetic team




  • Strong communication skills & a positive attitude
  • A passion for working with people
  • Willingness to learn & adapt in a fast-paced environment
  • Flexible availability (some local travel may be needed)
  • Authorized to work in the U.S.


This paid internship is your chance to kickstart your career! Apply now & let’s make an impact together!



Compensation details: 39000-59000 Yearly Salary





PIf85785a9a907-34600-36907633

View Now

Customer Engagement Representative

78759 Westover Hills, Texas

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent

Customer Engagement Representative – Paid Internship Opportunity Available for Students & Grads!


Hey students and recent grads! Want to boost your resume, gain real-world experience, and get paid?


Join our team as a Customer Engagement Representative and build skills that matter!


About the Role:

As a Customer Engagement Representative , you will represent our nonprofit clients, interact with the local community, and support initiatives that drive awareness and fundraising efforts. Your primary focus will be providing exceptional customer service, building meaningful relationships, and identifying new opportunities to support our clients' missions.


What You’ll Do:

  • Talk to people & spread the word about awesome nonprofit causes
  • Deliver top-tier customer service & build connections
  • Gain hands-on training in communication & sales
  • Work with a fun, energetic team


  • Strong communication skills & a positive attitude
  • A passion for working with people
  • Willingness to learn & adapt in a fast-paced environment
  • Flexible availability (some local travel may be needed)
  • Authorized to work in the U.S.


This paid internship is your chance to kickstart your career! Apply now & let’s make an impact together!



Compensation details: 39000-59000 Yearly Salary





PI92a242bcc5fb-34600-36907597

View Now

Customer Engagement Manager

New
33646 Tampa, Florida Banko Overhead Doors

Posted today

Job Viewed

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Job Description

Overview: Banko Overhead Doors is looking for an experienced Customer Engagement Manager. This is a strategic and hands-on role , responsible for building and maintaining strong relationships with customers and driving satisfaction, loyalty and sustainable revenue growth . This role will be responsible for leading our Customer Service and Builder Specialist teams, translating customer insights into actionable improvements and initiatives, collaborating with internal teams to ensure timely resolution of issues, and delivering best-in-class engagement to enhance the overall residential, service and builder customer experience. Key Responsibilities: * Relationship Building & Retention * Drive customer loyalty and retention by building trust and delivering consistent value to cultivate long-term relationships and deepen customer lifetime value. * Serve as the primary point of contact for the customer and builder service specialists when needed or at escalation. * Team Leadership * Establish clear KPIs, performance dashboards, and collaboration / cross-training opportunities that foster a culture of accountability and continuous improvement. * Manage, coach, and develop the Customer Service and Builder Specialist teams to exceed service‑level targets and deliver a seamless, high‑touch experience. * Regularly evaluate performance, identify skill gaps, and implement development plans to drive team growth and service excellence. * Voice of the Customer * Understand customer needs by actively listening to identify and service their objectives, challenges and underlying pain points to exceed expectations. * Distill insights into actionable strategies and partner cross‑functionally to champion enhancements. * Lead Management & Growth * Proactively manage lead‑tracking processes across all channels such as phone, web, social media, etc., ensuring data integrity and timely follow‑up. * Collaborate with marketing and sales departments on lead generation and to identify upsell/cross‑sell opportunities and craft targeted campaigns that accelerate pipeline velocity. * Analyze data to identify trends, preferences, and areas for improvement in customer experience. * Operational Excellence * Monitor and maintain key systems (CRM, ticketing, etc.), optimizing workflows and reporting to elevate response times and resolution rates. * Manage quality assurance of all incoming calls and align with proper brand experience. * Establish and refine standard operating procedures that scale with business growth while maintaining a personalized customer touch. Skills and Qualifications: * Proficient in using customer service platforms, CRM, scheduling systems, and reporting tools; ability to manage and analyze data to support decision-making and team performance is required. * Excellent communication skills and ability to communicate effectively with customers, both verbally and in writing. * Problem-solving skills to identify and resolve customer and team member issues effectively. * Customer-Centric Mindset: having a strong understanding of customer needs and being focused on delivering exceptional experiences. * Adept at balancing strategic vision with tactical execution in a dynamic, high‑growth environment. * Building relationships and fostering trust with customers requires strong interpersonal skills. * Proficient in all Microsoft products. Required Experience: * 4+ years minimum of Customer Engagement Management experience with progressive experience in customer success and management. * Proven track record of managing cross-functional teams and improving service delivery. * Background in residential construction, builder relations, or trade coordination is strongly preferred. * Bachelor's degree in Business Administration, Construction Management, or related field preferred. Equivalent experience in lieu of formal education will be considered. Compensation details: 1000-125000 Yearly Salary PI8d5241f65a22-29400-38200029

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Customer Engagement Partner

92067 Rancho Santa Fe, California Robert Half

Posted 3 days ago

Job Viewed

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Job Description

Description
A fast-growing online retail brand is looking for a tech-savvy and customer-focused Customer Engagement Partner to join their team in Rancho Santa Fe, CA. This role is ideal for someone with a passion for digital communication, brand loyalty, and customer satisfaction. You'll be responsible for engaging with customers across multiple channels and ensuring a positive brand experience.
Key Responsibilities:
+ Respond to customer inquiries via email, chat, and social media
+ Monitor customer feedback and escalate product or service issues
+ Collaborate with marketing to support promotions and engagement campaigns
+ Track customer satisfaction metrics and suggest improvements
+ Assist with loyalty program communications and outreach
+ Maintain accurate records of customer interactions in CRM
Requirements
+ Bachelor's degree in Marketing, Communications, or related field
+ 1-2 years of experience in customer service, retail, or digital engagement
+ Strong writing and communication skills
+ Familiarity with e-commerce platforms and CRM tools
+ Creative thinker with a customer-first mindset
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
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Customer Engagement Manager

75062 Irving, Texas Resideo

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

Step into a leadership role at one of the world's largest distributors and manufacturer, where your vision and expertise will shape the future of our digital marketing strategies. We're looking for a strategic and performance-driven Customer Engagement Manager to lead and evolve our digital engagement marketing efforts. This strategic and hands-on role oversees a team responsible for campaign deployment, channel performance, and full-funnel email, SMS, in-app and push notification marketing strategy. You'll drive initiatives ensuring these channels are fully optimized to drive awareness, site traffic, engagement, and revenue.
This role is ideal for a data-savvy marketing professional with strong leadership experience, a proven track record of channel performance optimization, and deep knowledge of email marketing best practices, automation platforms, and compliance standards. To be successful in this role an individual must see the department as a revenue-generating arm of the company and constantly look to improve ROI.
Job Duties:
+ Own the strategy, planning, execution, and optimization of all email campaigns, including promotional, lifecycle, transactional, and triggered communications to deliver best-in-class campaigns that support business goals.
+ Develop and maintain a robust testing framework (A/B and multivariate) to continually optimize performance across subject lines, creative, messaging, send times, segmentation, and CTAs.
+ Monitor campaign KPIs and deliver actionable insights to continuously improve email performance, including engagement, deliverability, conversion rates, and ROI.
+ Collaborate cross-functionally with creative, product, eCommerce, sales, and analytics teams to ensure campaigns are aligned with broader marketing objectives and brand standards.
+ Evaluate and improve audience segmentation strategies to deliver highly personalized and relevant messages at scale.
+ Lead and mentor a team of email marketing professionals, providing direction, coaching, and development to grow skills and drive results.
+ Partner with cross-functional teams (creative, content, analytics, product) to create compelling campaigns aligned with brand messaging and audience needs.
+ Oversee list hygiene, data quality, and compliance with email regulations, including CAN-SPAM, GDPR, and other global standards.
+ Leverage marketing automation platforms (e.g., Adobe Journey Optimizer, Marketo, Braze, HubSpot, Salesforce Marketing Cloud, etc.) for campaign orchestration and lifecycle automation.
+ Stay on top of emerging trends, tools, and technologies in email marketing to continuously innovate and improve channel performance.
YOU MUST HAVE:
+ 5+ years of experience in email marketing, with at least 2+ years in a people management role.
+ Deep knowledge of email best practices, deliverability, segmentation, personalization, and customer journey mapping.
+ Proven track record of building and optimizing email campaigns that drive measurable business results.
+ Demonstrated experience managing A/B testing and deriving insights from data to inform creative and messaging strategies.
+ Hands-on experience with major marketing automation platforms (e.g., Adobe Journey Optimizer, Marketo, HubSpot, Pardot, Salesforce Marketing Cloud, Braze, Iterable, etc.).
+ Familiarity with data enrichment tools and customer data platforms (CDPs).
WE VALUE:
+ Strong understanding of HTML/CSS for email, email testing tools (e.g., Litmus, Email on Acid), and analytics platforms (e.g., Google Analytics, Adobe Analytics).
+ Data-driven mindset with a passion for testing, learning, and campaign experimentation.
+ In-depth knowledge of CAN-SPAM, GDPR, and email marketing compliance best practices.
+ Excellent communication, collaboration, and project management skills.
+ Experience in eCommerce or B2B industries.
+ Ability to think strategically and execute tactically in a fast-paced environment.
+ Experience driving innovation through these channels
+ Experience in platform migration
#LI-HYBRID
#LI-MH2
Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.
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Customer Engagement Manager

28230 Charlotte, North Carolina Resideo

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

Step into a leadership role at one of the world's largest distributors and manufacturer, where your vision and expertise will shape the future of our digital marketing strategies. We're looking for a strategic and performance-driven Customer Engagement Manager to lead and evolve our digital engagement marketing efforts. This strategic and hands-on role oversees a team responsible for campaign deployment, channel performance, and full-funnel email, SMS, in-app and push notification marketing strategy. You'll drive initiatives ensuring these channels are fully optimized to drive awareness, site traffic, engagement, and revenue.
This role is ideal for a data-savvy marketing professional with strong leadership experience, a proven track record of channel performance optimization, and deep knowledge of email marketing best practices, automation platforms, and compliance standards. To be successful in this role an individual must see the department as a revenue-generating arm of the company and constantly look to improve ROI.
Job Duties:
+ Own the strategy, planning, execution, and optimization of all email campaigns, including promotional, lifecycle, transactional, and triggered communications to deliver best-in-class campaigns that support business goals.
+ Develop and maintain a robust testing framework (A/B and multivariate) to continually optimize performance across subject lines, creative, messaging, send times, segmentation, and CTAs.
+ Monitor campaign KPIs and deliver actionable insights to continuously improve email performance, including engagement, deliverability, conversion rates, and ROI.
+ Collaborate cross-functionally with creative, product, eCommerce, sales, and analytics teams to ensure campaigns are aligned with broader marketing objectives and brand standards.
+ Evaluate and improve audience segmentation strategies to deliver highly personalized and relevant messages at scale.
+ Lead and mentor a team of email marketing professionals, providing direction, coaching, and development to grow skills and drive results.
+ Partner with cross-functional teams (creative, content, analytics, product) to create compelling campaigns aligned with brand messaging and audience needs.
+ Oversee list hygiene, data quality, and compliance with email regulations, including CAN-SPAM, GDPR, and other global standards.
+ Leverage marketing automation platforms (e.g., Adobe Journey Optimizer, Marketo, Braze, HubSpot, Salesforce Marketing Cloud, etc.) for campaign orchestration and lifecycle automation.
+ Stay on top of emerging trends, tools, and technologies in email marketing to continuously innovate and improve channel performance.
YOU MUST HAVE:
+ 5+ years of experience in email marketing, with at least 2+ years in a people management role.
+ Deep knowledge of email best practices, deliverability, segmentation, personalization, and customer journey mapping.
+ Proven track record of building and optimizing email campaigns that drive measurable business results.
+ Demonstrated experience managing A/B testing and deriving insights from data to inform creative and messaging strategies.
+ Hands-on experience with major marketing automation platforms (e.g., Adobe Journey Optimizer, Marketo, HubSpot, Pardot, Salesforce Marketing Cloud, Braze, Iterable, etc.).
+ Familiarity with data enrichment tools and customer data platforms (CDPs).
WE VALUE:
+ Strong understanding of HTML/CSS for email, email testing tools (e.g., Litmus, Email on Acid), and analytics platforms (e.g., Google Analytics, Adobe Analytics).
+ Data-driven mindset with a passion for testing, learning, and campaign experimentation.
+ In-depth knowledge of CAN-SPAM, GDPR, and email marketing compliance best practices.
+ Excellent communication, collaboration, and project management skills.
+ Experience in eCommerce or B2B industries.
+ Ability to think strategically and execute tactically in a fast-paced environment.
+ Experience driving innovation through these channels
+ Experience in platform migration
#LI-HYBRID
#LI-MH2
Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.
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Customer Engagement Manager

84190 Salt Lake City, Utah Ryder System

Posted 7 days ago

Job Viewed

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Job Description

_Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ._
**Job Description** :
**MOVE YOUR CAREER FORWARD WITH RYDER!**
If you are up to the challenge, Apply Now to work for one of the largest and most respected names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!
**Summary**
The **Customer Engagement Manager (CEM)** position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease, Programmed Maintenance, Lease Financing and Fleet Management Services) by utilizing the Ryder Sales Process. The CEM's book of business will typically consist of; smaller less complex Local accounts with power fleet size opportunities of 1-4 units, smaller less demanding National accounts, smaller coordinated accounts whereby the economic buyer is not at this location(s).
In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer:
+ Comprehensive training and the ability to continue your professional development
+ Regional and local Ryder resources to help guide and support as we grow this offering.
+ The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide.
+ 12 weeks of paid maternity leave.
+ Additional day of Paid Time Off for Military Veterans.
We are seeking the best and most promising candidates to provide creativity, agility and superior customer service that will exceed our Customer's expectation. If you possess a strong work ethic and a burning desire to succeed and grow your career, then we have an opportunity for **YOU!**
You **MUST** be willing to commit yourself to align with our core values: Trust, Innovation, Expertise, Collaboration and Safety. The ability to embrace and utilize Technology as part of your daily routine is crucial.
In addition, **YOU** are the management and professional representative of the Ryder organization.
If your work experience and/or education aligns with the Requirements and Responsibilities listed below, **APPLY NOW!**
**Essential Functions**
+ Attain or exceed assigned sales quotas and profit targets. Maintain regular and consistent in person and virtual contact with customers to meet customer requirements. Develop a sales penetration plan to expand Ryder's wallet share. Segment account base by opportunity for growth, renewal (retention) and potential for risk of loss. Present Ryder services and capabilities. Develop relationships with all customer buying influencers. Develop complete understanding of customers' business, goals, and objectives. Work collaboratively with DTS/SCS to develop upsell opportunities for the application of those services as appropriate. Serve as facilitator between customers and Ryder departments or Ryder vendors.
+ Ensure contracted services are delivered to customers. Orchestrate the development of a productive working relationship with the customer. Maintain appropriate customer contact. Understand and manage customer satisfaction perception. Conduct regularly scheduled customer reviews. Monitor VOC results by account. Develop knowledge base of competitive alternatives and identify share of wallet opportunities. Contribute to an effective transition of accounts sold upstream in Ryder's services portfolio. Update CRM with relevant account specific details and interactions.
+ Proactively anticipate problems through continuous dialogue with customer & Ryder staff. Supply customer with information regarding operational performance. Learn customers business & Operations.
+ Customer Education - Providing customers with information on new services, changes in policies, and best practices for using the leased trucks efficiently.
+ Training and improvement of sales skills, industry knowledge and personal growth needs.
**Additional Responsibilities**
+ Performs other duties as assigned.
**Skills and Abilities**
+ Sales skills, Required
+ Account Management skills, Required
+ Negotiation skills, Required
+ Contractual leasing, Required
+ Pricing, Required
**Qualifications**
+ Bachelor's degree in business, marketing, or transportation, or equivalent experience, Required
+ 2 years or more experience providing service to customers., Required
+ 2 years or more experience selling to customers., Required
**Travel**
Yes, Greater than 60%
Compensation: Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant's skills; prior relevant experience; certain degrees or certifications, etc.
The base salary for this position ranges from $60,000 to $0,000. In addition, the role is eligible for a sales commission plan paid out monthly. Total annual earning potential 95,000- 100,000#FB
#INDexempt
#LI-RB
**Job Category:** Outside Sales
**Compensation Information** :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
**Pay Type** :
Salaried
Minimum Pay Range:
60K
Maximum Pay Range:
70K
Benefits Information:
**For all Full-time positions only** : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a (@ryder.com) email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at or .
**Current Employees** **:**
If you are a current employee at Ryder, please click here ( to log in to Workday to apply using the internal application process.
_Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ._
#wd
View Now

Customer Engagement Manager

84190 Salt Lake City, Utah Ryder System

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

_Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ._
**Job Description** :
**MOVE YOUR CAREER FORWARD WITH RYDER!**
If you are up to the challenge, Apply Now to work for one of the largest and most respected names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!
**Summary**
The **Customer Engagement Manager (CEM)** position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease, Programmed Maintenance, Lease Financing and Fleet Management Services) by utilizing the Ryder Sales Process. The CEM's book of business will typically consist of; smaller less complex Local accounts with power fleet size opportunities of 1-4 units, smaller less demanding National accounts, smaller coordinated accounts whereby the economic buyer is not at this location(s).
In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer:
+ Comprehensive training and the ability to continue your professional development
+ Regional and local Ryder resources to help guide and support as we grow this offering.
+ The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide.
+ 12 weeks of paid maternity leave.
+ Additional day of Paid Time Off for Military Veterans.
We are seeking the best and most promising candidates to provide creativity, agility and superior customer service that will exceed our Customer's expectation. If you possess a strong work ethic and a burning desire to succeed and grow your career, then we have an opportunity for **YOU!**
You **MUST** be willing to commit yourself to align with our core values: Trust, Innovation, Expertise, Collaboration and Safety. The ability to embrace and utilize Technology as part of your daily routine is crucial.
In addition, **YOU** are the management and professional representative of the Ryder organization.
If your work experience and/or education aligns with the Requirements and Responsibilities listed below, **APPLY NOW!**
**Essential Functions**
+ Attain or exceed assigned sales quotas and profit targets. Maintain regular and consistent in person and virtual contact with customers to meet customer requirements. Develop a sales penetration plan to expand Ryder's wallet share. Segment account base by opportunity for growth, renewal (retention) and potential for risk of loss. Present Ryder services and capabilities. Develop relationships with all customer buying influencers. Develop complete understanding of customers' business, goals, and objectives. Work collaboratively with DTS/SCS to develop upsell opportunities for the application of those services as appropriate. Serve as facilitator between customers and Ryder departments or Ryder vendors.
+ Ensure contracted services are delivered to customers. Orchestrate the development of a productive working relationship with the customer. Maintain appropriate customer contact. Understand and manage customer satisfaction perception. Conduct regularly scheduled customer reviews. Monitor VOC results by account. Develop knowledge base of competitive alternatives and identify share of wallet opportunities. Contribute to an effective transition of accounts sold upstream in Ryder's services portfolio. Update CRM with relevant account specific details and interactions.
+ Proactively anticipate problems through continuous dialogue with customer & Ryder staff. Supply customer with information regarding operational performance. Learn customers business & Operations.
+ Customer Education - Providing customers with information on new services, changes in policies, and best practices for using the leased trucks efficiently.
+ Training and improvement of sales skills, industry knowledge and personal growth needs.
**Additional Responsibilities**
+ Performs other duties as assigned.
**Skills and Abilities**
+ Sales skills, Required
+ Account Management skills, Required
+ Negotiation skills, Required
+ Contractual leasing, Required
+ Pricing, Required
**Qualifications**
+ Bachelor's degree in business, marketing, or transportation, or equivalent experience, Required
+ 2 years or more experience providing service to customers., Required
+ 2 years or more experience selling to customers., Required
**Travel**
Yes, Greater than 60%
Compensation: Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant's skills; prior relevant experience; certain degrees or certifications, etc.
The base salary for this position ranges from $60,000 to $0,000. Eligible for monthly commission plan. Total annual earning potential will be approx. 100,000.
#FB
#INDexempt
#LI-RB
**Job Category:** Outside Sales
**Compensation Information** :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
**Pay Type** :
Salaried
Minimum Pay Range:
60K
Maximum Pay Range:
70K
Benefits Information:
**For all Full-time positions only** : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a (@ryder.com) email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at or .
**Current Employees** **:**
If you are a current employee at Ryder, please click here ( to log in to Workday to apply using the internal application process.
_Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ._
#wd
View Now

Customer Engagement Officer

22212 Arlington, Virginia Amentum

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

**This position is contingent on contract Award**
Amentum is seeking a **Customer Engagement Officer** to support an upcoming contract. The tasks are including but not limited to:
+ Conducting data analytics to measure key finished intelligence product's impact and collect information on key finished intelligence product's customers' behavior and interests.
+ Providing web application support, bridging gaps in support provide through other IT support components.
+ Preparing monthly reports for various Sponsor organs on analytic tradecraft issues and performance measurement reports.
+ Developing, recommending, and providing additional metrics related to the key finished intelligence product's program as needed.
+ Promoting awareness of a key finished intelligence product's brand and its role as the IC's leader in online publishing
+ Developing strategies and implementing plans to strengthen interaction between the key finished intelligence product's content contributors and its customers
+ Providing technical support to users as needed, bridging gaps in the support already provided by other IT support components, and coordinating responses with those components as necessary
+ Increasing visibility of the program through engagement in community, academic, conferences, and public forums
+ Increasing knowledge of the key finished intelligence product through focused and customized educational seminars, briefings, and demonstrations/instructions/tutorials
+ Building and strengthening partnerships to improve customer relations
+ Advocating customer needs and provide customer feedback to leadership to shape the evolution of the key finished intelligence product
+ Managing strategic relationships with third parties such as other IC agencies to leverage expertise, technologies, and/or resources to expand key finished intelligence product's market reach
+ Facilitate information gathering for leadership by conducting focus groups, structured brainstorming sessions, user testing, surveys, and other feedback mechanisms
+ Ensuring key finished intelligence product remains compliant with all IC and Agency security requirements by recommending implementation of relevant policies and procedures
+ Supporting the development and implementation of security and access management policies to ensure content of key finished intelligence product is only available to appropriate users
+ Supporting implementation of security best practices of the key finished intelligence product
**_Requirements:_**
+ BS/BA in Data Science, Data Analytics, Mathematics, Statistics, or a related field
+ Strong background in data collection, data analytics, database-building, and data entry
+ Experience with Microsoft Word, including Track Changes function
+ Previous experience using PDF files
+ Demonstrated the ability to successfully serve in a customer service-focused role
+ Demonstrated the ability to successfully manage concurrent projects to completion and to adjust priorities as mission needs change
+ Demonstrated the ability to learn and apply new skills independently
+ Demonstrated the ability to effectively communicate with a diverse group of stakeholders
+ Ability to work independently and as part of a team
+ Relevant exposure to US foreign policy and national security counterterrorism objectives
+ Demonstrated proficiency in Tableau, SQL, or Microsoft Excel
+ **_A security clearance of TS/SCI with polygraph_**
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran's status, ancestry, sexual orientation, gender identity, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal EEO laws and supplemental language at EEO including Disability/Protected Veterans ( and Labor Laws Posters ( .
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