3,231 Product Insights jobs in the United States

Your Role

The Integrated Output Solutions (IOS) team is part of the broader Member Experience Transformation team and is responsible for managing the overall controls, requirements, features, prioritization, and sequencing for creating iterative value and/or enhancements to improve the way Blue Shield communicates with our customers. The Product Insights & Reporting, Consultant will report to the Sr. Manager, Product Management. In this role you will play a pivotal part in ensuring thousands of transactional output templates are adequately managed, fully compliant, the processes are streamlined, and budget commitments are achieved. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• Requires a bachelor's degree or equivalent experience

• Requires at least 7 years of prior relevant experience

• Expertise in ID Card content and composition management with demonstrated end to end process knowledge, including I&B I&R, Custom card request rules, CDM, and LOS/Compliance rules by LOB and group

• Strong experience with transactional output governance and compliance to ensure consistent management of changes and adherence to regulatory requirements

• Proven track record to work cross-functionally with operations and technology teams

• Strong process optimization skills to enhance efficiency, accuracy and scalability

• Highly skilled in incident analysis, corrective action and resolution

• Excellent communication and stakeholder management skills

• Experience with agile methodologies and enterprise reporting systems

• Experience with Smart Communications, Salesforce and Pega platforms preferred

Your Role

The Integrated Output Solutions (IOS) team is part of the broader Member Experience Transformation team and is responsible for managing the overall controls, requirements, features, prioritization, and sequencing for creating iterative value and/or enhancements to improve the way Blue Shield communicates with our customers. The Product Insights & Reporting, Consultant will report to the Sr. Manager, Product Management. In this role you will play a pivotal part in ensuring thousands of transactional output templates are adequately managed, fully compliant, the processes are streamlined, and budget commitments are achieved. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• Requires a bachelor's degree or equivalent experience

• Requires at least 7 years of prior relevant experience

• Expertise in ID Card content and composition management with demonstrated end to end process knowledge, including I&B I&R, Custom card request rules, CDM, and LOS/Compliance rules by LOB and group

• Strong experience with transactional output governance and compliance to ensure consistent management of changes and adherence to regulatory requirements

• Proven track record to work cross-functionally with operations and technology teams

• Strong process optimization skills to enhance efficiency, accuracy and scalability

• Highly skilled in incident analysis, corrective action and resolution

• Excellent communication and stakeholder management skills

• Experience with agile methodologies and enterprise reporting systems

• Experience with Smart Communications, Salesforce and Pega platforms preferred

Your Role

The Integrated Output Solutions (IOS) team is part of the broader Member Experience Transformation team and is responsible for managing the overall controls, requirements, features, prioritization, and sequencing for creating iterative value and/or enhancements to improve the way Blue Shield communicates with our customers. The Product Insights & Reporting, Consultant will report to the Sr. Manager, Product Management. In this role you will play a pivotal part in ensuring thousands of transactional output templates are adequately managed, fully compliant, the processes are streamlined, and budget commitments are achieved. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• Requires a bachelor's degree or equivalent experience

• Requires at least 7 years of prior relevant experience

• Expertise in ID Card content and composition management with demonstrated end to end process knowledge, including I&B I&R, Custom card request rules, CDM, and LOS/Compliance rules by LOB and group

• Strong experience with transactional output governance and compliance to ensure consistent management of changes and adherence to regulatory requirements

• Proven track record to work cross-functionally with operations and technology teams

• Strong process optimization skills to enhance efficiency, accuracy and scalability

• Highly skilled in incident analysis, corrective action and resolution

• Excellent communication and stakeholder management skills

• Experience with agile methodologies and enterprise reporting systems

• Experience with Smart Communications, Salesforce and Pega platforms preferred

Your Role

The Integrated Output Solutions (IOS) team is part of the broader Member Experience Transformation team and is responsible for managing the overall controls, requirements, features, prioritization, and sequencing for creating iterative value and/or enhancements to improve the way Blue Shield communicates with our customers. The Product Insights & Reporting, Consultant will report to the Sr. Manager, Product Management. In this role you will play a pivotal part in ensuring thousands of transactional output templates are adequately managed, fully compliant, the processes are streamlined, and budget commitments are achieved. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• Requires a bachelor's degree or equivalent experience

• Requires at least 7 years of prior relevant experience

• Expertise in ID Card content and composition management with demonstrated end to end process knowledge, including I&B I&R, Custom card request rules, CDM, and LOS/Compliance rules by LOB and group

• Strong experience with transactional output governance and compliance to ensure consistent management of changes and adherence to regulatory requirements

• Proven track record to work cross-functionally with operations and technology teams

• Strong process optimization skills to enhance efficiency, accuracy and scalability

• Highly skilled in incident analysis, corrective action and resolution

• Excellent communication and stakeholder management skills

• Experience with agile methodologies and enterprise reporting systems

• Experience with Smart Communications, Salesforce and Pega platforms preferred

Your Role

The Product Strategy Insights Analytics team supports the Product Strategy and marketing team with analytical and financial modeling for product development activities for Blue Shield of California. The Product Insights Analyst, Consultant will report to the Senior Manager, Product Strategy Insights Analytics. The team provides valuable insights to strategists to devise strategies and supports work to make healthcare affordable through data analysis, cost of healthcare modeling and forecasting in a healthcare environment. The role includes developing insights into healthcare costs, trends, utilization and risks to support strategic decision making. In this role, you will translate stakeholder business problems into end-to-end analytic solutions-gathering requirements, wireframing models or dashboards, and building statistical models. You'll lead complex analytics to uncover performance drivers, identify trends, and forecast outcomes.

Your Knowledge and Experience

• Requires bachelor's degree in data science, data analytics, health informatics, statistics, engineering or related quantitative fields; Master's degree preferred
• Requires at least 7 years of prior relevant experience in data analysis with at least 2 years of experience in Health Care (provider, managed care, academic, or gov't payer)
• Requires advanced knowledge of healthcare data and managed health plan operations
• Strong analytic and independent problem-solving skills with proficiency in data analysis tools
• Understanding of statistical methods and advanced modeling techniques
• Proficient in experimentation design and A/B testing
• Requires proficiency in following technical skills
  • High proficiency in scalable data transformation techniques, using SQL, Programming - Netezza, Oracle, Python, SAS
  • Advanced hands-on knowledge of Tableau for creating actionable self-serve dashboards
  • Strong understanding of statistical concepts, including hypothesis testing, margin of error, and confidence intervals
• Proficiency in the following technical skills are strongly preferred
  • Proficiency in applied statistics, data mining, or other quantitative disciplines using Python / R Programming
  • Expertise in advanced analytics and machine learning, including building models and conducting analyses to uncover trends, generate actionable insights, and support data-driven decision-making
• Excellent communication and presentation skills with the ability to convey complex information to executive leadership and other stakeholders
• Ability to partner, collaborate with, and lead relevant stakeholders across diverse functions and experience levels

#LI-AD3

Your Role

The Product Strategy Insights Analytics team supports the Product Strategy and marketing team with analytical and financial modeling for product development activities for Blue Shield of California. The Product Insights Analyst, Consultant will report to the Senior Manager, Product Strategy Insights Analytics. The team provides valuable insights to strategists to devise strategies and supports work to make healthcare affordable through data analysis, cost of healthcare modeling and forecasting in a healthcare environment. The role includes developing insights into healthcare costs, trends, utilization and risks to support strategic decision making. In this role, you will translate stakeholder business problems into end-to-end analytic solutions-gathering requirements, wireframing models or dashboards, and building statistical models. You'll lead complex analytics to uncover performance drivers, identify trends, and forecast outcomes.

Your Knowledge and Experience

• Requires bachelor's degree in data science, data analytics, health informatics, statistics, engineering or related quantitative fields; Master's degree preferred
• Requires at least 7 years of prior relevant experience in data analysis with at least 2 years of experience in Health Care (provider, managed care, academic, or gov't payer)
• Requires advanced knowledge of healthcare data and managed health plan operations
• Strong analytic and independent problem-solving skills with proficiency in data analysis tools
• Understanding of statistical methods and advanced modeling techniques
• Proficient in experimentation design and A/B testing
• Requires proficiency in following technical skills
  • High proficiency in scalable data transformation techniques, using SQL, Programming - Netezza, Oracle, Python, SAS
  • Advanced hands-on knowledge of Tableau for creating actionable self-serve dashboards
  • Strong understanding of statistical concepts, including hypothesis testing, margin of error, and confidence intervals
• Proficiency in the following technical skills are strongly preferred
  • Proficiency in applied statistics, data mining, or other quantitative disciplines using Python / R Programming
  • Expertise in advanced analytics and machine learning, including building models and conducting analyses to uncover trends, generate actionable insights, and support data-driven decision-making
• Excellent communication and presentation skills with the ability to convey complex information to executive leadership and other stakeholders
• Ability to partner, collaborate with, and lead relevant stakeholders across diverse functions and experience levels

#LI-AD3

Your Role

The Product Strategy Insights Analytics team supports the Product Strategy and marketing team with analytical and financial modeling for product development activities for Blue Shield of California. The Product Insights Analyst, Consultant will report to the Senior Manager, Product Strategy Insights Analytics. The team provides valuable insights to strategists to devise strategies and supports work to make healthcare affordable through data analysis, cost of healthcare modeling and forecasting in a healthcare environment. The role includes developing insights into healthcare costs, trends, utilization and risks to support strategic decision making. In this role, you will translate stakeholder business problems into end-to-end analytic solutions-gathering requirements, wireframing models or dashboards, and building statistical models. You'll lead complex analytics to uncover performance drivers, identify trends, and forecast outcomes.

Your Knowledge and Experience

• Requires bachelor's degree in data science, data analytics, health informatics, statistics, engineering or related quantitative fields; Master's degree preferred
• Requires at least 7 years of prior relevant experience in data analysis with at least 2 years of experience in Health Care (provider, managed care, academic, or gov't payer)
• Requires advanced knowledge of healthcare data and managed health plan operations
• Strong analytic and independent problem-solving skills with proficiency in data analysis tools
• Understanding of statistical methods and advanced modeling techniques
• Proficient in experimentation design and A/B testing
• Requires proficiency in following technical skills
  • High proficiency in scalable data transformation techniques, using SQL, Programming - Netezza, Oracle, Python, SAS
  • Advanced hands-on knowledge of Tableau for creating actionable self-serve dashboards
  • Strong understanding of statistical concepts, including hypothesis testing, margin of error, and confidence intervals
• Proficiency in the following technical skills are strongly preferred
  • Proficiency in applied statistics, data mining, or other quantitative disciplines using Python / R Programming
  • Expertise in advanced analytics and machine learning, including building models and conducting analyses to uncover trends, generate actionable insights, and support data-driven decision-making
• Excellent communication and presentation skills with the ability to convey complex information to executive leadership and other stakeholders
• Ability to partner, collaborate with, and lead relevant stakeholders across diverse functions and experience levels

#LI-AD3

Job Description

Your Role

The Product Strategy Insights Analytics team supports the Product Strategy and marketing team with analytical and financial modeling for product development activities for Blue Shield of California. The Product Insights Analyst, Consultant will report to the Senior Manager, Product Strategy Insights Analytics. The team provides valuable insights to strategists to devise strategies and supports work to make healthcare affordable through data analysis, cost of healthcare modeling and forecasting in a healthcare environment. The role includes developing insights into healthcare costs, trends, utilization and risks to support strategic decision making. In this role, you will translate stakeholder business problems into end-to-end analytic solutions-gathering requirements, wireframing models or dashboards, and building statistical models. You'll lead complex analytics to uncover performance drivers, identify trends, and forecast outcomes.

Responsibilities

Your Work

In this role, you will:

• Understand stakeholder business problems, develop requirements for an analytic solution, wireframe the solution which may be a model, analysis or self-serve dashboards.
• Help lead the development of complex analytics products with minimal guidance, to support product strategy related work, such as product performance evaluations, network performance monitoring, cost savings modeling for Blue Shield of California
• Perform advanced statistical and machine learning analyses to inform performance opportunities
• Collect and evaluate data, develop and maintain financial models, analyze results and conduct scenario analyses to estimate the cost of healthcare savings and to support cost /benefit analyses to understand the relative benefits of alternative courses of action
• Reconcile data results from different sources and combine them into integrated reports spanning cost, quality, utilization, and risk profile metrics
• Partner with key business partners in BSC and other Health Plans to communicate actionable insights from Experience Analytics including performance drivers, changes in trend, forecasted performance, etc.
• Participate in internal workgroups and stakeholder meetings to provide analytical insight and support for the implementation and enhancement of new programs, products, and services
• Collaborate with key operational leaders to establish credible assumptions to support modeling of proposed initiatives to mitigate cost of healthcare trend while maintaining/improving the quality of care
• Analyze data to identify opportunities to improve healthcare quality, reduce costs and enhance member outcomes
• Present complex insights into executive leadership and key stakeholders in a clear, actionable manner
• Develop predictive models to guide the product development and enhancement
• Bring passion for solving complex healthcare challenges that improve member experience

Qualifications

Your Knowledge and Experience

• Requires bachelor's degree in data science, data analytics, health informatics, statistics, engineering or related quantitative fields; Master's degree preferred
• Requires at least 7 years of prior relevant experience in data analysis with at least 2 years of experience in Health Care (provider, managed care, academic, or gov't payer)
• Requires advanced knowledge of healthcare data and managed health plan operations
• Strong analytic and independent problem-solving skills with proficiency in data analysis tools
• Understanding of statistical methods and advanced modeling techniques
• Proficient in experimentation design and A/B testing
• Requires proficiency in following technical skills
  • High proficiency in scalable data transformation techniques, using SQL, Programming - Netezza, Oracle, Python, SAS
  • Advanced hands-on knowledge of Tableau for creating actionable self-serve dashboards
  • Strong understanding of statistical concepts, including hypothesis testing, margin of error, and confidence intervals
• Proficiency in the following technical skills are strongly preferred
  • Proficiency in applied statistics, data mining, or other quantitative disciplines using Python / R Programming
  • Expertise in advanced analytics and machine learning, including building models and conducting analyses to uncover trends, generate actionable insights, and support data-driven decision-making
• Excellent communication and presentation skills with the ability to convey complex information to executive leadership and other stakeholders
• Ability to partner, collaborate with, and lead relevant stakeholders across diverse functions and experience levels

#LI-AD3

About the Team

About Blue Shield of California

As of January 2025, Blue Shield of California became a subsidiary of Ascendiun. Ascendiun is a nonprofit corporate entity that is the parent to a family of organizations including Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan; Altais, a clinical services company; and Stellarus, a company designed to scale healthcare solutions. Together, these organizations are referred to as the Ascendiun Family of Companies.

At Blue Shield of California, our mission is to create a healthcare system worthy of our family and friends and sustainably affordable. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.

To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.

Blue Shield is a U.S. News Best Company to work for, a Deloitte U.S. Best Managed Company and a Top 100 Inspiring Workplace. We were recognized by Fair360 as a Top Regional Company, and one of the 50 most community-minded companies in the United States by Points of Light. Here at Blue Shield, we strive to make a positive change across our industry and communities - join us!

Our Values:

• Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
• Human. We strive to listen and communicate effectively, showing empathy by understanding others' perspectives.
• Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.

Our Workplace Model:

At Blue Shield of California and the Ascendiun Family of Companies, we believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility. As we continue to evolve our workplace model, our focus remains on creating spaces where our people can connect with purpose - whether working in the office or through a hybrid approach - by providing clear expectations while respecting the diverse needs of our workforce.

Two Ways of Working:

• Hybrid (Default): Work from a business unit-approved office at least two (2) times per month (for roles below Director-level) or once per week (for Director-level roles and above).Exceptions:

o Member-facing and approved out-of-state roles remain remote.

o Employees living more than 50 miles from their assigned offices are expected to work with their managers on a plan for periodic office visits.

o For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.

• On-Site: Work from a business unit-approved office an average of four (4) or more days a week.

Physical Requirements:

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.

Please click here for further physical requirement detail.

Equal Employment Opportunity:

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.

Riot's Data Engineers harness petabytes of data and state-of-the-art processing technologies to build products that elevate the player experience at massive scale. Turning this data into meaningful insights is a complex challenge, and our engineers meet it by staying deeply player-focused and collaborating across diverse teams to improve the lives of millions of players worldwide.

As a Principal Data Engineer within the Product Insights team supporting Publishing and eSports , you will design, build, and maintain scalable data pipelines and models that power critical data products, including centralized player data models, esports viewership analytics, player support insights, and publishing activity data systems. These systems support understanding of player onboarding funnels, engagement patterns, support efficiency, and content effectiveness. You will collaborate with product managers, analysts, and engineers to ensure our data infrastructure is reliable, performant, and directly tied to delivering better player experiences.
Responsibilities:

• Design, build, and optimize scalable ETL pipelines for structured and semi-structured data supporting Insights use cases, growth metrics, pubsports, and other out-of-game data sets.
• Design and implement data models using industry best practices that capture a complete ecosystem view of in- and out-of-game experiences, while ensuring accuracy, scalability, and long-term usability.
• Architect and implement robust, maintainable, and high-performance data solutions.
• Automate workflows to reduce manual intervention and enhance data processing efficiency, including automation for content, growth, and pubsports areas of coverage.
• Mentor data engineers across all levels, setting best practices and fostering technical growth.
• Optimize query performance and resolve pipeline bottlenecks to improve data accessibility.
• Evaluate and adopt new tools, frameworks, and methodologies to advance data engineering capabilities.
• Support cost optimization by ensuring scalable and efficient data solutions.
• Ensure data quality, governance, and compliance with regulatory standards (e.g., GDPR, CCPA).
• Contribute to Riot's Data Engineering discipline shaping infrastructure, craft standards, tooling, and organizational best practices

Required Qualifications:

• Bachelor's or Master's degree in Computer Science, Information Systems, Engineering, or a related field.
• 8+ years experience in data engineering or a related field.
• Strong Expertise in big-data technologies, including Python, GoLang, Spark, Scala, SQL, and tools like Airflow and dbt.
• Proficiency in cloud infrastructure (AWS or GCP) and Databricks.
• Expertise in designing efficient and scalable data models with large data sets across multiple teams and in collaboration with insights or data stakeholders.
• Demonstrated ability to work cross-functionally with engineering, analytics, and product teams.
• Proven experience mentoring and guiding other engineers.

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you're working directly on a new player-facing experience or you're supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we're better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we're looking forward to your application.

It's our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.