125,529 Product Knowledge jobs in the United States

Job Description

We are looking for an Acura Product Knowledge Specialist to assist our clients with their new vehicles. You will assist our Sales and Service Teams when clients have questions on any of our Acura models. We're looking for candidates who have great attitudes, a strong work ethic, and clean driving records. Bi-lingual abilities are a benefit in our diverse community. Hours include nights and weekends.

Some of the daily tasks you will be asked to complete:

Become an Expert on the Acura product,

Present features and benefits to clients,

Take demonstration drives with clients,

Assist in locating vehicles,

Deliver and ensure each customer has every question answered.

Some administrative work to assist Managers with phone calls, email, mail,

Computer skills a plus.

Wages: $16.00/hour

We offer:

Competitive Pay/Commission

Opportunity for Advancement,

Training,

Medical Benefits,

Holiday and Vacation Benefits,

Employee Discounts,

And a Great Work Environment!

Our company is an equal opportunity employer in a drug-free environment.

Call us, email us or visit the dealership to complete an employment application.

Location

Remote, Boston, MA, New York

Employment Type

Full time

Location Type

Remote

Department

Product Product Management

Compensation

• Estimated Base Salary $130K $80K Offers Equity

The Role

Were looking for a Senior Product Manager to own the vision, strategy, and execution of Poshs shared platform and Knowledge Management System (KMS)the central brain that powers all our AI products.

This is not just another feature team. Youll define and shape the platform that determines what our AI assistants know and how they behave. Youll lead the charge to create a low-effort, highly intuitive experience for clients to manage, structure, and personalize their assistants across all product touchpoints.

This is a core, foundational product with wide-reaching impact across our organization. Youll drive the roadmap, own prioritization, and make strategic tradeoffs that impact every user of our platformwhether theyre managing knowledge, configuring behavior, or overseeing multiple assistants across an organization. You will be exposed to cutting edge Generative AI technologies for both product discovery (e.g. tools like loveable.dev ), and delivery (e.g, OpenAI, Google Gemini).

You will also lead the product direction for shared capabilities like user management, organization creation, and access control, ensuring our platform is scalable, secure, and cohesive across all of Posh.

• Own the Product : You are the strategic driver of the Knowledge Management Systemits roadmap, success metrics, and long-term evolution.

• Define the Vision : Set the direction for how Posh clients manage their AI assistants, balancing simplicity with customization, and scalability with usability.

• Shape Strategy & Roadmap : Align roadmap priorities with company goals, customer needs, and technical constraints. Clearly communicate and defend trade-offs and timelines.

• Prototype to Align and Inspire : Use generative AI tools and visual prototypes to explore new ideas, clarify product direction, and inspire alignmentespecially when words alone wont move the needle.

• Deliver a World-Class Experience : Build tools that empower clients to customize their AI agents without technical barriersthrough knowledge editing, behavior tweaking, and assistant training.

• Lead Cross-Functional Teams : Collaborate with engineers, designers, researchers, and GTM teams to ship delightful, durable solutions.

• Support All Personas : Understand and advocate for a diverse set of usersadmins, frontline staff, analysts, and business leadersacross all product lines.

• Drive Platform Consistency : Ensure shared experiences like org creation, user management, and permissions are unified across the Posh ecosystem.

• Execute with Excellence : Deliver value in iterations, grounded in customer feedback and data-driven validation.

• Think Big, Ship Smart : Balance long-term platform investments with short-term wins. Know when to invent and when to refine.

• Experience : 5+ years of product management experience, ideally in SaaS platforms, or AI/ML products.

• Strategic Ownership : Youve independently owned roadmaps, driven strategy, and influenced cross-functional orgs. You dont wait for directionyou create it.

• Systems Thinker : You design products that are extensible and elegantconnecting dots between features, user journeys, and backend capabilities.

• Customer Empathy : Youve designed for multiple personas and understand how to prioritize and synthesize diverse needs.

• AI Curiosity : Youre energized by the idea of shaping how AI agents are trained, governed, and optimizedand building the UI to support that process. You have experience with LLMs - you use ChatGPT or similar daily.

• Execution-Oriented : You love a clean roadmap, a clear delivery plan, and meaningful outcomes.

• Excellent Communicator : You write and speak with clarity, explain your thinking, and influence without authority.

• Visual & Generative Thinker : You leverage tools like Figma, AI-powered UI generators, or concept sketchers to rapidly prototype, validate ideas, and influence direction earlyturning ambiguity into clarity through creation.

• Startup Mindset : You thrive in ambiguity, move fast with focus, and balance impact with craft.

• Experience building or scaling knowledge management systems and AI agent configuration tools

• Familiarity with SaaS, access control, multi-tenant systems, or enterprise user/org management

• Experience with LLM-powered tooling, AI agents, or data/analytics products

• Domain knowledge in financial services or compliance-heavy industries

• Design : Figma (our primary design/prototyping tool), FigJam (our primary whiteboard tool)

• Data & Insights : BigQuery, Hex, Pendo, LogRocket (to inform design decisions with real user behavior and data)

• Collaboration : Jira, Slack, Google Workspace

• AI & Generative Tools :

  • LLMs : OpenAI, Gemini (used across products and internal tools)

  • Prototyping : Loveable, MagicPatterns (AI-assisted UI exploration)

Financial institutionsbanks and credit unionsare undergoing a seismic shift in how they operate and serve their customers. History is being written right now, and at Posh, were writing the story.

Since 2018, weve been harnessing cutting-edge AI to help FIs work smarter and serve better. This isnt just hypeour products power millions of interactions every month for over a hundred unique financial institutions and counting.

As AI and NLP continue to evolve at breakneck speed, we stay two steps ahead: innovating internally and integrating the best from across the industry. We're building AI assistants for both end customers and internal employees, all within a shared ecosystem defined by our core moatsknowledge (what an assistant knows) and integration (what it can do).

We believe verticalized AI will winand with financial services as our sole focus, we're building deeply nuanced, valuable solutions where generic platforms fall short.

If youre eager to join the company thats actively drafting the history books on the most seismic shift of FI strategy, wed love to hear from you!

• Competitive salary and equity

• Award-winning, high-impact products backed by 45M+ in top-tier fintech funding

• Remote-first with optional coworking in Boston and NYC

• Free lunches at Boston HQ on Tuesdays & Wednesdays

• Unlimited PTO and flexible work schedules

• Health, dental, and vision insurance

• Paid parental leave

• Dedicated budget and time for personal/professional development

• Team on-sites and off-sites to build bonds and drive innovation

• The opportunity to shape the core intelligence behind the next generation of AI-powered financial tools

If you're excited to craft the intelligence layer that empowers AI assistants to perform, adapt, and evolvewed love to meet you.

Posh is committed to building a diverse and inclusive team where people of all backgrounds, identities, and experiences can thrive.

Our company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Compensation Range: 130K - 180K

Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 40,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $0 billion in purchases each year.

Ramps investors include Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companiesStripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital Oneas well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart.

Ramp has been named to Fast Companys Most Innovative Companies list and LinkedIns Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazines 100 Most Influential Companies.

Ramp is seeking a dynamic, technically inclined operator to help us develop the most effective knowledge management systems and practices in the tech industry. Ramp believes that to amplify the power of AI internally and for our customers, we need to build a robust system for the creation, upkeep, and evolution of knowledge about our products, operations, and go-to-market strategies. You will combine powerful AI systems and streamlined, effective operational processes to ensure that the bar for quality and accuracy of our companys written information is world-class. As a member of the Product Operations team, you will collaborate closely with Product Managers, other Product Operators, Product Marketing, Customer Support, and Learning & Development to ensure that our knowledge operations and systems keep up even as Ramp remains one of the highest velocity software companies in the world, shipping hundreds of new features every year. Your role will be instrumental in proactively identifying content gaps, optimizing searchability, and ensuring consistency across all documentation

What Youll Do

• Own Knowledge Management at Ramp, ensuring salespeople can correctly pitch the product, success managers can better design the perfect Ramp configuration with a new customer, and support specialists can accurately unblock a customer with an urgent question

• Own the critical inputs to our AI products and tooling - ensure that our increasingly prolific customer and operator-facing AI-systems are impressively accurate and easy to develop

• Design systems and processes that organize and surface product knowledge throughout the company, and AI systems that scan knowledge sources to spot and remediate conflicts or errors

• Own our product knowledge tooling stack - build and upkeep centralized knowledge repositories, establish taxonomy, metadata, version-control, and governance standards. Conduct audits of existing content, capture institutional and engineered knowledge, and continually improve the tools

• Evangelize knowledge management best practices to internal teams, building tools and generating new information

• Define KPIs (adoption, search effectiveness, usage metrics) and hold teams accountable to the high bar you want Ramp to achieve

• Bring in the evolving best practices for this space as the world continues to rapidly change

What You Need

• Minimum 3 years of experience

• Experience delivering projects around system architecture, design thinking, or operational analytics

• Cross-functional know-how with experience managing large-scale projects that span many teams

• Extensive experience building new operational processes from start to finish with measurable results

• Ability to work in undefined spaces and think from first principles

• Strong investigative and critical thinking skills

• Effective and clear communicator with solid technical writing skills

• Deep user of modern AI systems to execute on processes, solve problems, and more

• (Preferred) Academic or professional experience with information systems/library science, knowledge management, or operations research

Nice to Haves

• Experience with Retool

• Technical programming experience (Python, Java, React)

About Our Teams

• Spend Management owns our core spend product, including card issuance, reimbursements, and travel & entertainment to control spend

• Intelligence owns the reporting, savings, and price intelligence products to help companies make better financial decisions

• Bill Payments owns our invoice management, accounts payable, and B2B payment capabilities

• Risk owns our underwriting and financial products that determine which businesses to approve and how to manage risk

• Growth owns onboarding, activation and retention products to help our customers be successful on the Ramp platform

• Accounting owns creating intelligence in our accounting platform, saving finance teams time and money

• Mobile owns our mobile app development and mobile strategy

• Travel owns new capabilities for bookings and expense automation throughout a trip

*Please note that this Product Operations role will require you to be comfortable with working in-person at our NYC HQ (located near Madison Square Park) at least 3 days/week*

• 100% medical, dental & vision insurance coverage for you

  • Partially covered for your dependents

  • One Medical annual membership

• 401k (including employer match on contributions made while employed by Ramp)

• Flexible PTO

• Fertility HRA (up to 5,000 per year)

• WFH stipend to support your home office needs

• Wellness stipend

• Parental Leave

• Relocation support to NYC or SF

• Pet insurance

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Ramp Applicant Privacy Notice

• Competitive compensation plan with potential to make between $12.50 and $14 per hour + membership sales bonus, depending on performance.

• Membership sales bonus, paid bi-weekly on top of hourly rate.

• FREE eyelash services including volume upgrades
• Flexible Hours
• Discounts on all retail products
• A fun and positive work culture
• Clear career path to grow as a professional (Lead to Asst. manager to Manager path).
• Ongoing training

• Customer service oriented

• Results oriented, metrics driven

• Sales experience preferred (membership sales a primary part of this position).
• Basic computer skills
• Ability to multitask
• Must be outgoing, positive, cheerful, engaging, energetic, and resourceful
• Cash register handling skills, correct deposits, cash balances must be maintained daily
• Possess strong interpersonal skills to communicate with confidence to both internal personnel and customers
• Must be an excellent organizer and problem solver with strong project management skills
• Must be able to work flexible days and hours; including nights, weekends, and holidays
• MindBody Point of Sale Software experience a plus

If you're looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further!

Retail Sales Associates enjoy the following perks:

• Pay $16 per hour depending on experience
• Bonuses based on monthly conversion numbers
• Medical insurance
• A complimentary monthly massage at the studio
• Our team members will earn commission for wellness plan sales and have opportunities to earn up to $200 in additional bonuses.

Here's what we are looking for:

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
• The right candidate can turn every incident of client criticism to a story of great customer service. Qualifications:
• Prior retail sales experience preferred; selling memberships or services in-person to potential clients.
• Customer Service in a spa-like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy-to-learn computer programs.
• Driven to create the best work environment for the employees and the best experiences for the client.

2023 Elements Therapeutic Massage, LLC ("ETM"). Each Elements Massage studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners' studios are their employees, not those of ETM. Elements Massage + design are registered trademarks owned by ETM.

• Pay $13 - $15 per hour based on experience
• Bonuses based on monthly conversion numbers
• A complimentary monthly massage at the studio.

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and skincare products while building customer loyalty.
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
• The right candidate can turn every incident of client criticism to a story of great customer service. Qualifications:
• Prior retail sales experience preferred; selling memberships, products or services in-person to potential clients.
• Customer Service in a spa-like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy-to-learn computer programs.
• Driven to create the best work environment for the employees and the best experiences for the client.

• Promote services, skincare products and our Wellness Program, meeting performance goals
• Provide great customer service in person, through text/email and on the phone
• Schedule appointments on the phone and in person
• Maintain a clean facility by completing daily laundry and cleaning tasks
• Stock products and consumables
• Follow supervisor's instructions on tasks to maintain the day-to-day operations

Passionate about building a career that will lead to being a studio manager and running your own shop and team! It takes starting somewhere and here is the place where you can start as a retail sales associate/customer service (front desk) role and grow with us!

We are opening a brand new Elements Massage in Surprise, AZ in a brand new plaza, coming April 2025! We come from a successful family business, and are looking forward to creating a fun, family-oriented, and inclusive culture in our studio!

We are looking for three people to work at our brand new Elements Massage!

Retail Sales Associates enjoy the following perks:

• Pay $15-16 per hour depending on experience
• Bonuses based on monthly conversion numbers

Here's what we are looking for:

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
• The right candidate can turn every incident of client criticism to a story of great customer service.
• Someone who is passionate about wellness
• Someone who wants to grow with our studio

Qualifications:

• Prior retail sales experience preferred; selling memberships or services in-person to potential clients.
• Customer service in a spa-like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy-to-learn computer programs. MindBody platform experience is a plus!
• Driven to create the best work environment for the employees and the best experiences for the client.

2023 Elements Therapeutic Massage, LLC ("ETM"). Each Elements Massage studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners' studios are their employees, not those of ETM. Elements Massage + design are registered trademarks owned by ETM.

D: answering phones, completing reports, inventory control, and general store management. . Is This You? . We are looking for associates eager to work, have a high level of computer aptitude, and who continually want to increase their index of kn Sales Associate, Retail Sales, Customer Service, Retail, Associate, Sales