15 Professional Services jobs in Chesterfield
Project Manager, Professional Services
Posted today
Job Viewed
Job Description
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
Available Location: Mexico City, MXPosition Overview
We are seeking a highly motivated and experienced Program manager for a Professional Services team. Responsible for leading the management and execution of the migration and implementation of Cloudflare solutions. This role requires a strong focus on project management, customer satisfaction, on time completion of projects, leading the team that provide technical consulting, implementation, and support services to customers.
The ideal candidate should have a strong background in professional services, SaaS industry experience, program/project management, and customer relationship management. We believe that putting our people first, and fostering a creative, exciting, and stimulating environment is a prerequisite to achieving and surpassing our commercial goals.
Responsibilities
- Project manage a team of professionals that provide technical consulting, implementation, and support services to customers.
- Establish and maintain relationships with key customers, partners, and vendors to drive revenue growth and customer satisfaction.
- Drive customer satisfaction by ensuring that professional services engagements are delivered on-time, within budget, and meet customer expectations.
- Develop and implement processes and methodologies that improve the efficiency and effectiveness of professional services delivery.
- Develop proposals and value propositions for Services engagements from inception through delivery for new and upgraded services
- Resolving conflict between the proposal team and other organizational units in a satisfactory manner, including engaging management as necessary
- Act as the primary point of contact for Account Executives (AEs) and Account Teams when a services opportunity is identified.
- Collaborate with internal and external stakeholders to ensure a seamless transition from opportunity identification to project delivery.
- Collect feedback and document lessons learned from completed engagements for continuous improvement.This role will be responsible for adding efficiency to our operations and enabling us to move faster and more efficiently
- Creating internal guides and external customer-facing assets that support successful Project execution.
- Developing and delivering change management planning in support of new processes and frameworks.
- Gathering valuable feedback from Executives and Account Teams that drives continuous improvement
- Understanding and demonstrating your ability to successfully launch Projects at scale, with minimal hands-on guidance, that serves both our growing CS team as well as a large global customer base.
Desired Skills
- Strong communication, interpersonal, teamwork, and organizational skills with superior verbal and written communication skills
- Proven ability to consistently and positively contribute in a high-paced, changing work environment with the ability to prioritize multiple functions and tasks and manage work time efficiently
- Self-directed, detail-oriented problem-solver with a burning desire to contribute to the organization's reputation and success
- Strong analytical skills including data analysis and presentation
- Strong project management skills that can help identify and solve problems quickly with minimal management guidance.
- Leadership skills that help you lead the Project without help or support from other members of the team.
- Ability to manage several competing priorities and stakeholders while building excellent cross-functional relationships.
- Ability to engage up and down the organization (including SVP+) with confidence, poise, and gravitas.
- Highly organized and self-motivated to create and execute Project deliverables.
- Comfort in the ambiguity of changing priorities and flexibility to new ideas within a fast-paced environment.
- Strong attention to detail and craftsmanship, with a knack for prioritization and scoping
- Excellence in developing processes to enable teams to fulfill relevant needs and deliverables.
- Exceptional written and interpersonal communication skills.
Qualifications
- Minimum of 5 years of experience in professional services, project management, or a customer-facing role.
- Proven track record of working across global stakeholders and making strategic recommendations to evolve high-profile, high-impact Projects.
- Excellent spoken and written communication as well as receptive listening skills with the ability to present to different audiences.
- Must be highly organized and possess exceptional time management skills, with the ability to effectively juggle multiple projects and deadlines
- Sound business judgment, a proven ability to influence others, analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results.
- Good understanding of how the Internet works, Networking and Security, Zero Trust Services/SASE, DNS, TCP/IP, HTTP, TLS, APIs and related technologies
- Experience with Jira, Salesforce (or similar CRM tool), and a PSA tool is a plus.
- Fluency in English (written and oral) is a must. Spanish (written and oral) is a plus. Fluency in one or more additional regional languages is a plus.
What Makes Cloudflare Special?
We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost.
Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you'd like to be a part of? We'd love to hear from you!
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107.
#J-18808-LjbffrProfessional Services Technical Installer
Posted today
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Job Description
Join to apply for the Professional Services Technical Installer role at NCR Atleos
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Professional Services Technical Installer2 weeks ago Be among the first 25 applicants
Join to apply for the Professional Services Technical Installer role at NCR Atleos
About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Professional Services Technical Installer
Location: virtual
Travel: 75% plus travel may be required
Key Areas Of Responsibility
- Daily reporting (project number, site, hours on-site, hours travel, etc.)
- Weekly and on time expense submission.
- Project specific reporting in customer databases or Excel (self-audits, weekly updates, milestone reporting, etc.).
- Escalates project issues and risks by interfacing with project personnel to include customers, and suppliers
- Monitor implementation in accordance with time, cost, and quality/standards
- Assist upon request Engineering Dispatch Service /Customer Engineer duties that are above and beyond their knowledge.
- Maintain access status, updating and increasing as needed
- Maintain training records, updating and increase as needed
- Maintain deployment tools and software (including certifications and calibrations)
- Lead, supervise, and direct assignments
- Understand and use established safety practices
- Understand quality requirements and can implement quality control processes based on OEM technical practices and end customer Best Practices.
- Perform power verification and preliminary hardware testing by use of proper testing tools.
- Addition or removal of common systems equipment hardware.
- Addition or removal of wiring and connections (on non-working equipment only).
- Commissioning and testing of OEM equipment to the photonic layer.
- Read and stay current on installation documentation.
- Can perform inventory from Bill of Material (BOM)
- Read and interpret engineering specs, prints, and drawings.
- Understand the Scope of Work (SOW) and write comprehensive Job Change
- Demonstrate proper use of telecom and fiber transport tools.
- Perform all physical and mechanical installation activities.
- Maintain on-site job records and administration tracking.
- Perform power and grounding installations on equipment within a power bay or fuse and alarm panel.
- Understanding of -48V power principles and terminations.
- Ability to work safely around enclosed power bays with live equipment
- Understands power cable types
- Lead verification/continuity testing.
- Can point out power cable size issues for voltage drop and length.
- Perform power verification and power-up of OEM equipment.
- Manage logistics and execute physical installation of hardware on one or multiple sites.
- Perform preliminary hardware testing in an out of service environment.
- Can perform C&P as a standalone up to the Photonic layer.
- Can perform troubleshooting with use of test sets i.e. BER, OTDR etc.
- Lead site teams (Site Team Leader assignment) managing others to ensure proper installation.
- Verify completion of service delivery
- Redlines
- Job Cost Overages
- Quality
- Must have a minimum of 3 years accumulated experience or equivalent as determined by the Installation Suppliers training process and demonstrated to the TC representative upon request, proficiency in the system (Familiar with Telcordia). In addition, must have obtained Telcordia Skill level 1, 2, and 3.
- Ability to perform work operations or job activities without supervision.
- Ability to adhere to and show company policies and procedures
- Ability to demonstrate good analytical and problem-solving skills and communicate results in a professional and structured manner.
- Ability to work in a 10ft environment.
- Ability to work in tight spaces and aisles under 3ft wide.
- Ability to use a Personal Computer and various software applications (including but not limited to Outlook and Microsoft Office (Word, Excel, etc.)
- Travel away from home for several weeks on demand as required
- Night shift work required upon demand.
- Physically lift a minimum of 25 pounds (12 kilos)
- Conduct work assignments, communicate, dress and assist customer in a professional manner.
- Shall have the ability to train lower skill levels, give proper feedback and have performed items in lower skill level requirements.
- Should be at a 2.5 tester skill level or grater.
- Ability to identify proper installation in accordance with manufacturer technical manuals and customer best practices.
- Must be able to evaluate other technicians performance:
- Skill level evaluations (Installation skill levels)
- Provide shadowing and hands on training
- Strong analytical and problem-solving skills
- Familiarity with TELCORDIA GR-1275 standard
$65,600.00 - $8,400.00
Offers of employment are conditional upon passage of screening criteria applicable to the job.
Full Time Employee Benefits Include
- Medical Insurance
- Dental Insurance
- Life Insurance
- Vision Insurance
- Short/Long Term Disability
- Paid Vacation
- 401k
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Information Technology
- Industries Banking
Referrals increase your chances of interviewing at NCR Atleos by 2x
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Professional Services Technical InstallerCalifornia, United States 75,000 - 95,000 1 month ago
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#J-18808-LjbffrProfessional Services Project Manager
Posted today
Job Viewed
Job Description
**RingCentral, Inc**. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, the RingCentral platform empowers employees to Work as OneTM from any location, on any device, and via any mode to better serve customers, improving business efficiency and customer satisfaction. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. RingCentral’s open platform integrates with leading business apps and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world. #J-18808-Ljbffr
Professional Services Consultant, Application Services
Posted 9 days ago
Job Viewed
Job Description
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Available Locations: Mexico City, MX About the role: Cloudflare provides advisory and hands-on-keyboard implementation and migration services for enterprise customers. As an Implementation Manager for Application Security and Performance, you are an individual contributor working in the post-sales landscape, responsible for the technical execution of solutions and guidance to our customers to get the most value possible from their Cloudflare investment. You are an expert in Layer 7 products like: DDoS Protection, WAF, API Gateway, Bot Management, Certificates Manager, Rate Limiting, SSL and Page Shield. This position has working hours Monday to Friday 09:00 a.m. to 06:00 p.m. Occasionally, we support our customers during the weekends for specific changes that need to be done outside of their business hours. Travel is expected around 30%. What you will do: Plan and deliver timely and organized services for customers, ensure customers see the full value in Cloudflare's products and advice on product best practices. Gather business and technical requirements, use cases and any other information required to build, migrate and deliver a solution on behalf of the customer and transition the Cloudflare working environment to the customer. Produce a Solution Design, HLD, LLD, databuilds, procedures, scripts, test plans, drawings, deployment plan, migration plan, as-builts, and any other artifacts necessary to deliver the solution and transition smoothly into the customer's technical teams. Implement changes on behalf of the customer in the Cloudflare environment following the customer's change management process. Provide guidance to the customer to configure their CPEs and integration points. Troubleshoot implementation issues and collaborate with Customer Support, Engineering and other teams to assist technical escalations. Contribute towards the success of the organization through knowledge sharing activities such as contributing to internal and external documentation, answering technical Q&A, and helping to iterate on best practices. Support building operational assets like templates, automation scripts, procedures, workflows, etc. Experience might include a combination of the skills below: 5+ years of experience in a customer facing position as a Customer Engineer, Security Engineer, Implementation Engineer, Onboarding Engineer, Consultant, Technical Support Engineer, Solutions Architect, and/or Systems Engineer. Layers and protocols of the OSI model, such as TCP/IP, TLS, DNS, HTTP Deep understanding of Internet and Security technologies such as DDoS, Web Application Firewall, Certificates, DNS, CDN, Analytics and Logs. Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills. Working experience with security aspects of an internet property, such as Firewalls, WAFs, Bot Management, Rate Limiting, (M)TLS. Performance aspects of an internet property, such as Speed, Latency, Caching, HTTP/2, TLSv1.3. Working experience with infrastructure as code tools like Terraform. Ability to manage a project, work to deadlines, prioritize between competing demands and manage uncertainty. The work will be performed in English. Fluency in Spanish or Portuguese is a strong advantage. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107. #J-18808-Ljbffr
Project Manager, Professional Services (California)
Posted 3 days ago
Job Viewed
Job Description
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
Available Location: Mexico City, MX
Position Overview
We are seeking a highly motivated and experienced Program manager for a Professional Services team. Responsible for leading the management and execution of the migration and implementation of Cloudflare solutions. This role requires a strong focus on project management, customer satisfaction, on time completion of projects, leading the team that provide technical consulting, implementation, and support services to customers.
The ideal candidate should have a strong background in professional services, SaaS industry experience, program/project management, and customer relationship management. We believe that putting our people first, and fostering a creative, exciting, and stimulating environment is a prerequisite to achieving and surpassing our commercial goals.
Responsibilities
- Project manage a team of professionals that provide technical consulting, implementation, and support services to customers.
- Establish and maintain relationships with key customers, partners, and vendors to drive revenue growth and customer satisfaction.
- Drive customer satisfaction by ensuring that professional services engagements are delivered on-time, within budget, and meet customer expectations.
- Develop and implement processes and methodologies that improve the efficiency and effectiveness of professional services delivery.
- Develop proposals and value propositions for Services engagements from inception through delivery for new and upgraded services
- Resolving conflict between the proposal team and other organizational units in a satisfactory manner, including engaging management as necessary
- Act as the primary point of contact for Account Executives (AEs) and Account Teams when a services opportunity is identified.
- Collaborate with internal and external stakeholders to ensure a seamless transition from opportunity identification to project delivery.
- Collect feedback and document lessons learned from completed engagements for continuous improvement.This role will be responsible for adding efficiency to our operations and enabling us to move faster and more efficiently
- Creating internal guides and external customer-facing assets that support successful Project execution.
- Developing and delivering change management planning in support of new processes and frameworks.
- Gathering valuable feedback from Executives and Account Teams that drives continuous improvement
- Understanding and demonstrating your ability to successfully launch Projects at scale, with minimal hands-on guidance, that serves both our growing CS team as well as a large global customer base.
Desired Skills
- Strong communication, interpersonal, teamwork, and organizational skills with superior verbal and written communication skills
- Proven ability to consistently and positively contribute in a high-paced, changing work environment with the ability to prioritize multiple functions and tasks and manage work time efficiently
- Self-directed, detail-oriented problem-solver with a burning desire to contribute to the organization's reputation and success
- Strong analytical skills including data analysis and presentation
- Strong project management skills that can help identify and solve problems quickly with minimal management guidance.
- Leadership skills that help you lead the Project without help or support from other members of the team.
- Ability to manage several competing priorities and stakeholders while building excellent cross-functional relationships.
- Ability to engage up and down the organization (including SVP+) with confidence, poise, and gravitas.
- Highly organized and self-motivated to create and execute Project deliverables.
- Comfort in the ambiguity of changing priorities and flexibility to new ideas within a fast-paced environment.
- Strong attention to detail and craftsmanship, with a knack for prioritization and scoping
- Excellence in developing processes to enable teams to fulfill relevant needs and deliverables.
- Exceptional written and interpersonal communication skills.
Qualifications
- Minimum of 5 years of experience in professional services, project management, or a customer-facing role.
- Proven track record of working across global stakeholders and making strategic recommendations to evolve high-profile, high-impact Projects.
- Excellent spoken and written communication as well as receptive listening skills with the ability to present to different audiences.
- Must be highly organized and possess exceptional time management skills, with the ability to effectively juggle multiple projects and deadlines
- Sound business judgment, a proven ability to influence others, analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results.
- Good understanding of how the Internet works, Networking and Security, Zero Trust Services/SASE, DNS, TCP/IP, HTTP, TLS, APIs and related technologies
- Experience with Jira, Salesforce (or similar CRM tool), and a PSA tool is a plus.
- Fluency in English (written and oral) is a must. Spanish (written and oral) is a plus. Fluency in one or more additional regional languages is a plus.
What Makes Cloudflare Special?
We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost.
Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you'd like to be a part of? We'd love to hear from you!
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodatio
Professional Services Consultant, Zero Trust Services
Posted 9 days ago
Job Viewed
Job Description
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Available Locations: Mexico City Overview: Cloudflare provides consultative and hands-on-keyboard implementation and migration services for enterprise customers. As an Implementation Manager for Zero Trust Services/SASE, you are an individual contributor working in the post-sales landscape, responsible for the technical execution of solutions and guidance to our customers to get the most value possible from their Cloudflare investment. You are a security expert and have experience with ZTNA, Data Loss Prevention, Email security, CASB, SASE. This position has working hours Monday to Friday 09:00 a.m. to 06:00 p.m. Occasionally, we support our customers during the weekends for specific changes that need to be done outside of their business hours. Travel is expected around 30%. Responsibilities: Plan and deliver timely and organized services for customers, ensure customers see the full value in Cloudflare's products and advice on product best practices. Gather business and technical requirements, use cases and any other information required to build, migrate and deliver a solution on behalf of the customer and transition the Cloudflare working environment to the customer. Produce a Solution Design, HLD, LLD, databuilds, procedures, scripts, test plans, drawings, deployment plan, migration plan, as-builts, and any other artifacts necessary to deliver the solution and transition smoothly into the customer's technical teams. Implement changes on behalf of the customer in the Cloudflare environment following the customer's change management process. Provide guidance to the customer to configure their CPEs and integration points. Troubleshoot implementation issues and collaborate with Customer Support, Engineering and other teams to assist technical escalations. Contribute towards the success of the organization through knowledge sharing activities such as contributing to internal and external documentation, answering technical Q&A, and helping to iterate on best practices. Support building operational assets like templates, automation scripts, procedures, workflows, etc. Experience might include a combination of the skills below: 5+ years of experience working in a customer-facing technical implementation or onboarding team, security engineering team, security operations center or other highly technical team Layers and protocols of the OSI model, such as TCP/IP, TLS, DNS, HTTP Deep understanding of Internet and Security technologies such as SWG, Sandboxing, Firewalls, DLP, and VPNs Deep understanding of Zero Trust technologies such as Zero Trust Network Access (ZTNA), Secure Web Gateway (SWG), Remote Browser Isolation (RBI), Data Loss Prevention (DLP), CASB and Cloud Email Security Deep understanding of SSO, ADFS, LDAP and SAML and the role of the IdP for SSO. Security aspects of an internet property, such as Firewalls, WAFs, Bot Management, Rate Limiting, (M)TLS Performance aspects of an internet property, such as Speed, Latency, Caching, HTTP/2, TLSv1.3 Network transformation technologies such as MPLS, SD-WAN or WAN Optimization Ability to manage a project, work to deadlines, and prioritize between competing demands The work will be performed in English. Fluency in Spanish or Portuguese would be a strong advantage Demonstrated technical experience (hands-on-keyboard) with: Experience working with Reverse & Forward proxies with Content Filtering & DLP technologies Software distribution & deployment in Microsoft, Mac and Linux environments Detailed working knowledge of web based security, network segmentation, security proxies, Firewalls and NGFWs, SSL/IPSec and SSL/TLS VPN appliances & services, etc Windows & Linux Server system administration Windows, MacOS and Linux client endpoints troubleshooting Experience debugging Network connectivity issues using Network Troubleshooting Tools Preferred but not mandatory: Software distribution via Mobile Device Management platforms Experience with Microsoft Active Directory, GPO, AzureAD and Intune Experience with Zero Trust Implementation and deep understanding of the Zero Trust Frameworks like NIST will be a huge plus Experience implementing or understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC-2 Security skills and certifications such as CISSP, GCIA GCIH, GCFA, GCFE, CCIE, CCNP, JNCIE or MCSE will be a huge plus What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107. #J-18808-Ljbffr
Professional Services Consultant, Network Services (California)
Posted 4 days ago
Job Viewed
Job Description
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
Available Locations: Atlanta, GA, Austin, TX, Denver, CO, New York, NY, Washington, DC
About the role
Cloudflare provides consultative and hands-on-keyboard implementation and migration services for enterprise customers. As a Professional Services Consultant for Network Services, you are an individual contributor working in the post-sales landscape, responsible for the technical execution of solutions and guidance to our customers to get the most value possible from their Cloudflare investment. You are a security expert and have experience with ZTNA, Data Loss Prevention, Email security, CASB, SASE.
This position has working hours Monday to Friday 09:00 a.m. to 06:00 p.m. Occasionally, we support our customers during the weekends for specific changes that need to be done outside of their business hours. Travel is expected around 30%.
Responsibilities
- Act as a Product Manager of Professional Services, specifically in Network Services.
- Prioritizes and executes on building offerings based on alignment with strategic vision.
- Review information gathered by PS Leaders and Consultants to understand offering value propositions.
- Execute on building PS offerings based on direction from Leadership.
- Builds sales collateral, scoping guidelines, project plans, delivery kits/accelerators.
- Lead efforts to create and maintain selling and delivery enablement.
- Creates service offerings that are in-line with quick wins.
- Focuses on a-la-carte add-on services and packaged services targeting different customer profiles, e.g., Mid-Market, Enterprise, etc.
- Demonstrates good communication skills across the PS organization (Delivery Leaders, Engagement Management, Consulting Delivery) and Customer Success team.
- Own and launch internal and external marketing campaigns (e.g. blog posts, videos, webinars, internal enablement, presentation on worldwide field calls, regional leader calls, etc.) about new or improved offerings.
- Drive the team's comprehensive understanding of Cloudflare's platform and capabilities, including configuration, optimization, and troubleshooting, ensuring collective expertise within the practice.
Qualifications
- Bachelor's degree in Business, Information Technology, or a related field. In lieu of a degree, minimum 5 years experience working in a technical support, security operations center or other highly technical team.
- Minimum of 5 years of experience in Professional Services, Project Management, or a customer-facing role.
- Strong understanding of the Professional Services landscape, including both internal and partner-provided services.
- Proven prior work experience as a Product Manager, Practice Manager, Implementation Manager, and/or Solutions Engineer.
- Knowledge and familiarity with the Software Development Life Cycle.
- Demonstrated progressive relevant experience defining, developing, and executing training strategies, operations and action plans.
- Ability to quickly understand technical concepts and explain them to customer and Professional Services audiences (mostly technical).
- Proven ability to effectively interact with and influence senior executives and team members.
- Excellent communication, negotiation, and interpersonal skills.
- Experienced in giving and receiving constructive feedback.
- Ability to thrive in a fast-paced, unpredictable environment.
- Experience with Jira and Salesforce (or similar CRM tool) is a plus.
- Fluency in English (written and oral) is a must.
- Technical experience might include a combination of the skills below:
- Minimum 5 years experience working in a technical support, security operations center or other highly technical team.
- Deep understanding of how the internet works, Networking and Security, Zero Trust Services / SASE, APIs and related technologies.
- Layers and protocols of the OSI model, such as TCP/IP, UDP, TLS, DNS, HTTP.
- Reverse and forward proxies and the application of both.
- IPv4/6, VPNs, router and L3/L4 and next gen firewall configuration, SDN and overall IT networking related best practices.
- Demonstrated experience with BGP (network design & implementation), tunneling technologies such as GRE & IPSec, MPLS, SD-WAN, NetFlow and/or sFlow.
- Hands-on experience implementing and managing content delivery network (CDN), distributed denial-of-service (DDoS) protection, web application firewall (WAF), load balancing, and other related solutions for clients across various industries.
Preferred Skills
- Bilingual strongly preferred (English/Spanish)
Compensation
Compensation may be adjusted depending on work location.
- For Colorado, New York and Texas based: Estimated annual salary of $135,000.00 - $65,000.00
- For New York City, Washington, DC Metro and California based (excluding Bay Area): Estimated annual salary of 149,000.00 - 182,000.00
- For San Francisco Bay Area based hires: Estimated annual salary of 156,000.00 - 190,000.00
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
Financial Benefits
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
Time Off
- Flexible paid time off covering vacation and sick leave
- Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost.
Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you'd like to be a part of? We'd love to hear from you!
This position may require access to inform
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Professional Services Consultant, Zero Trust Services (California)
Posted 4 days ago
Job Viewed
Job Description
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
Available Locations: Mexico City
Overview:
Cloudflare provides consultative and hands-on-keyboard implementation and migration services for enterprise customers. As an Implementation Manager for Zero Trust Services/SASE, you are an individual contributor working in the post-sales landscape, responsible for the technical execution of solutions and guidance to our customers to get the most value possible from their Cloudflare investment. You are a security expert and have experience with ZTNA, Data Loss Prevention, Email security, CASB, SASE.
This position has working hours Monday to Friday 09:00 a.m. to 06:00 p.m. Occasionally, we support our customers during the weekends for specific changes that need to be done outside of their business hours. Travel is expected around 30%.
Responsibilities:
- Plan and deliver timely and organized services for customers, ensure customers see the full value in Cloudflare's products and advice on product best practices.
- Gather business and technical requirements, use cases and any other information required to build, migrate and deliver a solution on behalf of the customer and transition the Cloudflare working environment to the customer. Produce a Solution Design, HLD, LLD, databuilds, procedures, scripts, test plans, drawings, deployment plan, migration plan, as-builts, and any other artifacts necessary to deliver the solution and transition smoothly into the customer's technical teams.
- Implement changes on behalf of the customer in the Cloudflare environment following the customer's change management process. Provide guidance to the customer to configure their CPEs and integration points.
- Troubleshoot implementation issues and collaborate with Customer Support, Engineering and other teams to assist technical escalations.
- Contribute towards the success of the organization through knowledge sharing activities such as contributing to internal and external documentation, answering technical Q&A, and helping to iterate on best practices. Support building operational assets like templates, automation scripts, procedures, workflows, etc.
Experience might include a combination of the skills below:
- 5+ years of experience working in a customer-facing technical implementation or onboarding team, security engineering team, security operations center or other highly technical team
- Layers and protocols of the OSI model, such as TCP/IP, TLS, DNS, HTTP
- Deep understanding of Internet and Security technologies such as SWG, Sandboxing, Firewalls, DLP, and VPNs
- Deep understanding of Zero Trust technologies such as Zero Trust Network Access (ZTNA), Secure Web Gateway (SWG), Remote Browser Isolation (RBI), Data Loss Prevention (DLP), CASB and Cloud Email Security
- Deep understanding of SSO, ADFS, LDAP and SAML and the role of the IdP for SSO. Security aspects of an internet property, such as Firewalls, WAFs, Bot Management, Rate Limiting, (M)TLS
- Performance aspects of an internet property, such as Speed, Latency, Caching, HTTP/2, TLSv1.3
- Network transformation technologies such as MPLS, SD-WAN or WAN Optimization
- Ability to manage a project, work to deadlines, and prioritize between competing demands
- The work will be performed in English. Fluency in Spanish or Portuguese would be a strong advantage
Demonstrated technical experience (hands-on-keyboard) with:
- Experience working with Reverse & Forward proxies with Content Filtering & DLP technologies
- Software distribution & deployment in Microsoft, Mac and Linux environments
- Detailed working knowledge of web based security, network segmentation, security proxies, Firewalls and NGFWs, SSL/IPSec and SSL/TLS VPN appliances & services, etc
- Windows & Linux Server system administration
- Windows, MacOS and Linux client endpoints troubleshooting
- Experience debugging Network connectivity issues using Network Troubleshooting Tools
Preferred but not mandatory:
- Software distribution via Mobile Device Management platforms
- Experience with Microsoft Active Directory, GPO, AzureAD and Intune
- Experience with Zero Trust Implementation and deep understanding of the Zero Trust Frameworks like NIST will be a huge plus
- Experience implementing or understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC-2
- Security skills and certifications such as CISSP, GCIA GCIH, GCFA, GCFE, CCIE, CCNP, JNCIE or MCSE will be a huge plus
What Makes Cloudflare Special?
We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost.
Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you'd like to be a part of? We'd love to hear from you!
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107.
#J-18808-LjbffrPublic Service Management Consulting Manager
Posted 10 days ago
Job Viewed
Job Description
Strategy & Consulting: We work with C-suite executives, leaders and boards of the world's leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness, implement operational improvements, reduce cost, deliver sustainable 360° stakeholder value, and set a new performance frontier for themselves and the industry in which they operate. Our deep industry and functional expertise is supported by proprietary assets and solutions that help organizations transform faster and become more resilient. Underpinned by technology, data, analytics, AI, change management, talent and sustainability capabilities, our Strategy & Consulting services help architect and accelerate all aspects of an organization's total enterprise reinvention.
The Work:Management Consulting professionals design and implement process and change interventions that integrate strategy, technology and people to enable process improvements that create value for clients.People in our Public Service group serve an array of clients across state and local government, non-profit, and educational industries.The Public Service Manager is experienced delivering programmatic, operational, and organization design, transformation and service delivery in performance and outcome improvements. The manager will also design and implement business changes that drive industry-specific, function and digital operating model transformation, focusing on task relating to people and process.
Ability to travel 75%+. For now, all Accenture business travel, international and domestic, is currently restricted to client-essential sales/delivery activity only.
Here's What You Need:- Bachelor's degree or equivalent to 12 years of working experience.- A minimum of 5 years of high value consulting experience- A minimum of 5 years of public service experience
- A minimum of 5 years of government finance and budgeting experience
Bonus Points If:- You have experience bringing innovative ideas to projects
- A minimum of 5 years of experience leading workstreams and meeting deadlines
- A minimum of 5 years of experience working with c-level client executives- A minimum of 5 years of large-scale delivery experience with minimal help
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New Jersey, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. ( Location Annual Salary Range
California $94,400 to $93,800
Colorado 94,400 to 253,800
District of Columbia 100,500 to 270,300
Illinois 87,400 to 253,800
Minnesota 94,400 to 253,800
Maryland 94,400 to 253,800
New York/New Jersey 87,400 to 293,800
Washington 100,500 to 270,300
#LI-NA
What We Believe
We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.
Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here ( Employment Opportunity Statement
Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Accenture is committed to providing veteran employment opportunities to our service men and women.
For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement ( .
Requesting An Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 ( , send us an email ( or speak with your recruiter.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
Direct Support Professional - Community Support Services Part-Time Herculaneum
Posted 2 days ago
Job Viewed
Job Description
Pony Bird, Winner of Best Non-Profit in Jefferson County for 2025, is seeking Direct Support Professionals to join our team to enrich the lives of individuals with disabilities.STARTING PAY OF $18.00 PER HOUREXCELLENT BENEFITSPAID TRAININGWhat does a Direct Support Professional do?Support individuals to reach their full life potentialMaintain quality of life with dignity and respectAssist individuals with Activities of Daily Living (ADL's) and provide total care supportsEncourage independence to the individual's capacityServe as a positive role model to promote appropriate adult behaviorProvide accurate documentationAdhere and implement Individual Support PlansAssure a safe, clean environment upholding accreditation standards and regulationsTeam-player who can also work independentlyMaintain attendance according to the policy of the agency and positionSchedule and Work Location:Tuesday - Friday, approximately 8:00am - 3:30pmHerculaneumQualifications:High School diploma or GEDMinimum of 21 years of ageValid driver's license in good standingInterpersonal communication skillsAbility to follow oral and written directions and problem solveAbility to evacuate individuals served in the event of a fire, natural disaster, or another emergencyMust be able to perform CPR and crisis intervention techniques, paid training provided.Light computer skills to include data entry and word processingAbility to lift/push/pull up to 50 poundsAbility to stand and walk for extended periods of timeAbility to be flexible to provide the needs of the individuals servedLearn more about what it's like to be a member of the Pony Bird team at Pony Bird, Inc is an Equal Opportunity Employer. EOE/M/F/D/V/SO