102 Professional Services jobs in Grayson

Job Description

Job Description

Strength in Trust

OneTrust's mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses.

The Challenge

OneTrust is seeking a Senior Vice President of Professional Services to lead our professional services team globally. This team will lead new customer deployments as well as drive and manage existing client requirements. The Vice President of Professional Services will report to the SVP Customer Experience (Chief Customer Officer) and will play a critical role in defining the company's professional services implementation methodology and project success.

Your Mission

Executive Leadership

• Provide transformational leadership across OneTrust's global Professional Services Organization that delivers an outcome based and value driven experience to our customers and drives product and usage expansion
• Communicate and drive the vision for OneTrust's Services experience and instill confidence in operational processes, for both customers and our internal teams
• Use technology and industry standard methodologies to create a multi-channel Services experience that allows customers to choose from self-provision to full services deployment and everything in between
• Build out a catalog of advanced services and technology that creates maximum value for all customers across the portfolio, across all phases of the customer journey and lifecycle
• Continually share and communicate platform and product improvements to our Product and Engineering teams to enhance the customer experience and adoption of our products across the customer base
• Automate the onboarding experience through the use of technology and tooling, playbooks, and best practice configuration
• Implement future thinking technology to impact the speed of deployment and onboarding, in particular data migration technologies and automation technologies

Operational and Delivery Excellence

• Build and implement a portfolio consulting business model that allows the customer to choose a path for their implementation, adoption and expansion journey from light touch to full project management
• Reimagine the implementation and adoption journey through the lens of Professional Services across all products through collaboration and redesigning the process from pre-sales through onboarding, and ultimately adoption and expansion
• Create relationships with Partners to drive lifetime value and increase customers use and adoption of the OneTrust platform
• Optimize process, cost, and talent resourcing by addressing inefficiencies, establishing discipline and rigor around team operations
• Drive alignment across the global PS organizations to accelerate value and productivity across product lines and geographies without jeopardizing customer experience or happiness
• Plan and manage budgets, monitor monthly spend, driving cost efficiencies
• Continuously look for ways to expand catalog, bookings and revenue model across all regions
• Create a sustainable and cost-effective Model that grows PS bookings over the next 18 months at no less than break even P&L lines and geographies without jeopardizing customer experience or happiness
• Plan and manage budgets, monitor monthly spend, driving cost efficiencies
• Continuously look for ways to expand catalog, bookings and revenue model across all regions
• Create a sustainable and cost-effective Model that grows PS bookings over the next 18 months at no less than break even P&L

You Are

Your Experience Includes

• 10+ years managing distributed services teams across multiple regions.
• Consulting experience at a large organization.
• Experience crafting scalable offerings for onboarding customers in both Self-Managed and SaaS environments
• Global experience leading multiple teams across multiple time zones and cultures.
• Experience building high-performance teams that achieve ambitious goals in a high-velocity environment
• Strong commercial and financial judgment and the ability to prioritize and make data driven decisions
• Success in establishing cost-effective and resource-effective management with a focus on EBITDA; ability to optimize for efficiency and cost.
• Deep understanding in customer journey mapping and creating offerings to meet the needs of different customer segments.
• Ability to create new market offerings and implement them at speed.
• High level of maturity in working with a Partnership channel to bring value for customers.
• Experience in creating and managing a training team to educate internal and external stakeholders
• Successful track record of leadership as it relates to building collaboration and consensus between disparate groups; a leader who can gain consensus from his/her organization around cohesive execution strategies.
• Demonstrated success in partnering with recruiting teams to attract, retain, and develop strong technical talent.

For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits.

Salary Range

$270,000—$405,000 USD

Where we Work

We are embracing an office first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person.

Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview.

Benefits

As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.

Resources

Check out the following to learn more about OneTrust and its people:

• OneTrust Careers on YouTube
• @LifeatOneTrust on Instagram

Your Data

You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.

Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to

Our Commitment to You

When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career.

OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

**Description**
The individual will be responsible for the technical education of Boehringer personnel, as well as external customers, with respect to specific BIAH products and their beneficial role in managing health and quality of life in the species, as well as providing technical expertise to internal/external customers pertaining to animal health and well-being. The individual will be expected to develop and implement internal and external training and educational initiatives and serve as subject matter experts for internal and external customers. The technical education will be provided via ride-alongs with Sales Representatives and through facilitation of technical presentations in various formal and informal forums to support BIAH goals and objectives. These forums include, but are not limited to, lunch and dinner meetings, technical wet-labs, distributor training, and local, regional, and national veterinary medical association meetings. Relationships will be fostered with regional key opinion leaders as well as with faculty, students, and staff of veterinary schools. The individual will also conduct presentations including in-clinic seminars and presentations outside of the clinic at venues such as local and national veterinary medical associations. The individual may also manage team members of professional service veterinarians or other technical professionals.As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in a number of ways to foster a healthy working environment, meaningful work, mobility, networking and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.
**Duties & Responsibilities**
+ Provide technical sales support to Field Sales through customer interactions, on-site customer training, and handling customer inquiries.
+ Generate written and oral technical communications including scientific papers and presentations at professional meetings. Ensure technical accuracy of promotional communications. Assist in creating sales tools such as PowerPoint presentations and technical bulletins.
+ Liaisons with designated Key Opinion Leaders. Provide technical training (internal and external) as it relates directly or indirectly to BIAH products, as well as animal wellness and disease states.
+ Performs all Company business in accordance with all regulations (e.g., EEO, FDA, etc.) and Company policy and procedures. When violations are noted/observed they are to be immediately reported to management. Demonstrates high ethical and professional standards with all business contacts in order to maintain BIAH's excellent reputation within the animal health community and internally.
**Requirements**
Professional Services Vet Requirements:
+ A veterinary degree (DVM or VMD) from an accredited institution required
+ Minimum of five (5) years veterinary practice experience is required
+ Previous veterinary industry experience, including a minimum of two (2) years of experience in an animal health related position, is strongly preferred
+ Licensed to practice Veterinary medicine in at least one state in the United States is required.
+ Proficiency in all Microsoft Office programs (Outlook, PowerPoint, Excel, and Word) is mandatory in order to meet the daily demands of this position
+ Proven successful public speaking and presentation skills
+ Solid interpersonal and group communication skills
+ Technically sound in areas linked to BIAH products and concepts
+ This position requires a thorough understanding of the companion animal species
+ Expertise in veterinary medicine, diseases, and management, husbandry, animal well-being/welfare, diagnostics or use of vaccines/pharmaceuticals in disease prevention/control programs is necessary
SR Professional Services Vet Requirements
+ A veterinary degree (DVM or VMD) from an accredited institution
+ Minimum of ten (10) years of veterinary practice experience is required
+ Previous veterinary industry experience, including a minimum of five (5) years of experience in an animal health related position, is required
+ Licensed to practice Veterinary medicine in at least one state in the United States is required.
+ Board Certification preferred
+ Proficiency in all Microsoft Office programs (Outlook, PowerPoint, Excel, and Word) is mandatory in order to meet the daily demands of this position
+ Proven successful public speaking and presentation skills
+ Solid interpersonal and group communication skills
+ Technically sound in areas linked to BIAH products and concepts
+ This position requires a thorough understanding of the companion animal species.
+ Expertise in veterinary medicine, diseases, and management, husbandry, animal well-being/welfare, diagnostics or use of vaccines/pharmaceuticals in disease prevention/control programs is necessary
**Eligibility Requirements**
+ Must be legally authorized to work in the United States without restriction.
+ Must be willing to take a drug test and post-offer physical (if required)
+ Must be 18 years of age or older
All qualified applicants will receive consideration for employment without regard to a person's actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.

**It's fun to work in a company where people truly BELIEVE in what they're doing!**
**Job Description Summary:**
Our Enterprise Suite Professional Services Team is looking for a highly skilled Mainframe Modernization Senior Consultant to provide technical support and/or leadership in the creation and delivery of technology solutions designed to support our Customers' Digital Transformation.
Rocket Solutions for COBOL, mainframe application delivery and host access offer a comprehensive, proven solution across the three pillars of mainframe modernization - application, process and infrastructure - to achieve unprecedented speed to market, competitive advantage, and operational efficiency.
Our Enterprise Suite Professional Services Team is looking for a highly skilled Mainframe Modernization Senior Consultant to provide technical support and/or leadership in the creation and delivery of technology solutions designed to support our Customers' Digital Transformation.
The ideal candidate will possess deep technical skill and relevant project experience in at least one of the following focus areas:
+ Infrastructure modernization projects
+ Application modernization projects
+ Process modernization projects
The candidate will also be able to deploy fit for purpose workload in a Hybrid Cloud infrastructure, evolve from monolithic application to Cloud-Native API Microservices, and embrace an enterprise-wide DevOps discipline to deliver application faster.
**Main Responsibilities:**
+ Works on complex project scope with minimal direction from the technical lead and with Customer/SI nominated representatives to accomplish assigned tasks.
+ Contributes to design for specific deliverables and assists in the deployment of Rocket Software products
+ Contribute to implement new solutions under the direction of a Solution Architects
+ Create proof of concept / proof of value technology analysis and pilots.
+ Conduct external and internal technical presentations/trainings to peer groups.
+ Uses and contributes to technical forums within the Rocket Software environment and local professional communities and technical user groups.
+ Applies own subject matter knowledge to solve a variety of common technical issues.
+ Exercises independent judgment within defined practices and procedures to determine appropriate action
+ Participates as part of a team and maintains good relationships with team members and customers.

**Expected Qualification and Soft Skills:**
+ 7+ years of relevant technical experience
+ Excellent communication / customer service skills / confident telephone manner
+ Proactive and able to work under pressure
+ Experience in complex IT project implementations, customizations and or maintenance
+ Must have an analytical mind set to analyze test result and facilitate defect resolution
+ Organized and methodical, dealing with numerous tasks.
+ Fluent in written and verbal English.

**Technical skills:**
Technical skills must include **Rocket Enterprise Suite (Enterprise Developer, Enterprise Server) experience** and two or more of the following:
+ IBM Enterprise COBOL or PLI programming experience
+ System level experience of IBM CICS; IMS and JCL
+ Relational databases, such as IBM DB2/UDB, Oracle, Microsoft SQL Server, PostgreSQL, etc.
+ Windows operating system
+ Linux/UNIX operating system
+ Knowledge of major Cloud Provider infrastructure and technologies, such as AWS, Azure, GCP, Cloud Foundry, Docker / Kubernetes

**Desired Project Experience:**
A practical experience in any mainframe application modernization project is highly desirable. For example:
+ Experience with tools and methodologies used to migrate mainframe workloads via hardware/middleware emulation, automated code conversion, and re-platforming.
+ Experience with COBOL modernization and porting application code across platforms.
+ Familiarity with agile engineering practices like Test Automation, Test-Driven Development (TDD), Continuous Integration (CI), Continuous Delivery (CD), DevOps, and Test Data Management, etc.
+ Experience developing, deploying, and tuning data modernization solution for mainframe such as IMS/DB, IDMS, ADABAS and VSAM data migration
+ Experience with implementing and operating DevOps and Agile tools/platforms across some part of the development lifecycle
+ Experience configuring automation pipelines in GitHub, Azure DevOps, AWS CodePipeline, Jenkins or similar tools.
+ Committed to Rocket Core values of Empathy, Trust, Love and Humanity

**Other Preferred Skills:**
+ Bachelor's degree in computer science or related field
+ Rocket Software COBOL based products - Enterprise Developer, Enterprise Server, Server Express, Net Express
+ Any additional mainframe language or environment, such as REXX, Assembler, Natural, Adabas
+ Relevant Business and IT Architecture Certifications such as, AWS Solution Architect Professional, Microsoft AZURE Solution Architect, Google Cloud Certification, Scaled Agile Framework (SAFe), etc.
#LI-MM1
#LI-Remote
The base salary range for this role is $126,319.00 - $157,898.50 /year. Exact compensation may vary based on skills, experience, and location.
.
**What Rocket Software can offer you in USA:**
**Unlimited Vacation Time as well as paid holidays and sick time**
**Health and Wellness coverage options for Rocketeers and dependents**
**Life and disability coverage**
**Fidelity 401(k) and Roth Retirement Savings with matching contributions**
**Monthly student debt benefit program**
**Tuition Reimbursement and Certificate Reimbursement Program opportunities**
**Leadership and skills training opportunities**
EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: or send an email to We will make a determination on your request for reasonable accommodation on a case-by-case basis.
_It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._
_If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_
Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day.
At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve.
Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.

**Calling all innovators - find your future at Fiserv.**
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Delivery Manager, Professional Services
**What does a successful Program Manager do at Fiserv?**
Fiserv is a world-class data and analytics organization delivering the next generation of powerful data insights and decisioning solutions to financial institutions, fintech, consumer/business credit bureaus, government agencies, and merchants. As a successful Program Manager, you will ensure that Fiserv delivers on its commitments to our financial institution partners. And you will serve a meaningful role in driving client satisfaction in partnership with stakeholders across the organization.
**What you will do:**
+ Lead initiatives to support our clients' needs by working with Product Managers, Product Development, and Client Account Management teams to build, optimize, and bring products and programs to market.
+ Successfully execute Digital Solutions-wide initiatives using program management frameworks and best practices.
+ Meet key business success metrics, including financial targets and client experience metrics.
+ Manage multiple projects simultaneously in a fast-paced, ambiguous environment while delivering work on time.
+ Drive cross-functional teams and collaborate closely with internal and external partners to ensure alignment of goals and tasks.
**What you will need to have:**
+ Bachelor's degree in business, operations, or a related field and/or equivalent military experience.
+ 6+ years of experience in business and IT program and project management.
+ 4+ years of experience in effectively driving delivery of products to clients.
**What would be great to have:**
+ 3+ years of experience in the Financial Services Industry.
+ PMP or equivalent professional project management certification.
+ Strong experience in data-driven management, metrics, and reporting.
**Perks at Work:**
+ We're #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
+ Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
+ Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
+ Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
+ Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
+ Advance your career with training, development, certification, and internal mobility opportunities.
+ Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
**Important information about this role:**
+ This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
+ You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
+ This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
+ All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors.
#LI-MS1
**Salary Range**
$78,000.00 - $138,000.00
_These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ._
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Equal Opportunity:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

**It's fun to work in a company where people truly BELIEVE in what they're doing!**
**Job Description Summary:**
Our Enterprise Suite Professional Services Team is looking for a highly skilled Mainframe Modernization Senior Consultant to provide technical support and/or leadership in the creation and delivery of technology solutions designed to support our Customers' Digital Transformation.
Rocket Solutions for COBOL, mainframe application delivery and host access offer a comprehensive, proven solution across the three pillars of mainframe modernization - application, process and infrastructure - to achieve unprecedented speed to market, competitive advantage, and operational efficiency.
Our Enterprise Suite Professional Services Team is looking for a highly skilled Mainframe Modernization Senior Consultant to provide technical support and/or leadership in the creation and delivery of technology solutions designed to support our Customers' Digital Transformation.
The ideal candidate will possess deep technical skill and relevant project experience in at least one of the following focus areas:
+ Infrastructure modernization projects
+ Application modernization projects
+ Process modernization projects
The candidate will also be able to deploy fit for purpose workload in a Hybrid Cloud infrastructure, evolve from monolithic application to Cloud-Native API Microservices, and embrace an enterprise-wide DevOps discipline to deliver application faster.
**Main Responsibilities:**
+ Works on complex project scope with minimal direction from the technical lead and with Customer/SI nominated representatives to accomplish assigned tasks.
+ Contributes to design for specific deliverables and assists in the deployment of Rocket Software products
+ Contribute to implement new solutions under the direction of a Solution Architects
+ Uses and contributes to technical forums within the Rocket Software environment and local professional communities and technical user groups.
+ Applies own subject matter knowledge to solve a variety of common technical issues.
+ Exercises independent judgment within defined practices and procedures to determine appropriate action
+ Participates as part of a team and maintains good relationships with team members and customers.

**Expected Qualification and Soft Skills:**
+ 3-5 years of relevant technical experience
+ Excellent communication / customer service skills / confident telephone manner
+ Proactive and able to work under pressure
+ Experience in complex IT project implementations, customizations and or maintenance
+ Must have an analytical mind set to analyse test result and facilitate defect resolution
+ Organized and methodical, dealing with numerous tasks.
+ Fluent in written and verbal English.

**Technical skills:**
Technical skills to include two or more of the following:
+ IBM Enterprise COBOL or PLI programming experience
+ System level experience of IBM CICS; IMS and JCL
+ Relational databases, such as IBM DB2/UDB, Oracle, Microsoft SQL Server; PostgreSQL; .
+ Windows operating system
+ Linux/UNIX operating system
+ Knowledge of major Cloud Provider infrastructure and technologies, such as AWS, Azure, GCP, Cloud Foundry, Docker / Kubernetes

**Desired Project Experience:**
A practical experience in any mainframe application modernization project is highly desirable. For example:
+ Experience with tools and methodologies used to migrate mainframe workloads via hardware/middleware emulation, automated code conversion, and re-platforming.
+ Experience with COBOL modernization and porting application code across platforms.
+ Familiarity with agile engineering practices like Test Automation, Test-Driven Development (TDD), Continuous Integration (CI), Continuous Delivery (CD), DevOps, and Test Data Management, etc.
+ Experience developing, deploying, and tuning data modernization solution for mainframe such as IMS/DB, IDMS, ADABAS and VSAM data migration
+ Experience with implementing and operating DevOps and Agile tools/platforms across some part of the development lifecycle
+ Experience configuring automation pipelines in GitHub, Azure DevOps, AWS CodePipeline, Jenkins or similar tools.

**Other Preferred Skills:**
+ Bachelor's degree in computer science or related field
+ Rocket Software COBOL based products - Enterprise Developer, Visual COBOL, Enterprise Server, Server Express, Net Express
+ Any additional mainframe language or environment, such as REXX; Assembler; Natural; Adabas; .
+ Relevant Business and IT Architecture Certifications such as, AWS Solution Architect Professional, Microsoft AZURE Solution Architect, Google Cloud Certification; Scaled Agile Framework (SAFe) etc.
+ Proficient in another EU language
+ #LI-MM1
+ #LI-Remote
The base salary range for this role is $85,820.00 - $107,275.00 /year. Exact compensation may vary based on skills, experience, and location.
.
**What Rocket Software can offer you in USA:**
**Unlimited Vacation Time as well as paid holidays and sick time**
**Health and Wellness coverage options for Rocketeers and dependents**
**Life and disability coverage**
**Fidelity 401(k) and Roth Retirement Savings with matching contributions**
**Monthly student debt benefit program**
**Tuition Reimbursement and Certificate Reimbursement Program opportunities**
**Leadership and skills training opportunities**
EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: or send an email to We will make a determination on your request for reasonable accommodation on a case-by-case basis.
_It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._
_If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_
Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day.
At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve.
Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.
Join us. ( At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.
We're looking for a dynamic, strategic, and hands-on Senior Leader to head our Professional Services team. In this role, you'll be responsible for driving customer success through the design, implementation, and continuous improvement of our service delivery. You'll lead a high-performing team, partner with cross-functional leaders, and play a key role in scaling our business.
**Key Responsibilities**
+ **Develop and Own Delivery Methodology:** Architect, implement, and continuously refine a scalable, repeatable, and high-quality delivery methodology for all professional services engagements. Leverage AI and automation to streamline processes, improve consistency, and drive operational efficiency. Ensure alignment with company goals, customer needs, and industry best practices.
+ **Scale Delivery to Support Senior Consultants:** Design delivery models that enable higher-level consultants to focus on strategic, high-value activities by automating routine tasks and standardizing repeatable work. Build frameworks that allow the team to deliver at scale without sacrificing quality.
+ **Team Leadership:** Build, mentor, and inspire a team of project managers, consultants, and technical experts. Foster a culture of accountability, collaboration, and continuous learning.
+ **Customer Engagement:** Oversee the successful delivery of complex projects for enterprise customers, ensuring high satisfaction and measurable business outcomes.
+ **Operational Excellence:** Establish and track key performance indicators (KPIs) for project delivery, resource utilization, and customer satisfaction. Drive process improvements and operational efficiencies through the adoption of AI-driven tools and automation.
+ **Stakeholder Collaboration:** Work closely with Sales, Product, Customer Success, and Support to ensure seamless handoffs and a unified customer experience.
+ **Thought Leadership:** Stay current on industry trends, AI advancements, and best practices. Represent the company at industry events and with key clients as a trusted advisor.
**Required Skills & Experience**
+ Proven experience (10+ years) in professional services, consulting, or a related field, with at least 5 years in a senior leadership role.
+ Demonstrated success in building and scaling delivery methodologies for complex, multi-phase projects, including the integration of AI and automation.
+ Strong understanding of project management frameworks (e.g., Agile, Waterfall, hybrid approaches).
+ Experience designing delivery models that support and enable senior-level consultants.
+ Exceptional leadership, communication, and stakeholder management skills.
+ Ability to thrive in a fast-paced, high-growth environment.
+ Bachelor's degree required; advanced degree or relevant certifications (PMP, Six Sigma, etc.) a plus.
PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.
This role is expected to come into our Atlanta office 2-3 times per week, so you can thrive in your new role and fully embrace being a Dutonian!
The base salary range for this position is $180,000- $275,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
**Hesitant to apply?**
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts ( !
**Where we work**
PagerDuty operates a hybrid work model with offices ( in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in:
**Location restrictions:**
**Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia
**Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
**United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
_Candidates must reside in an eligible location, which vary by role._
**How we work**
Our values ( guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
**What we offer**
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site ( .
**Your package may include:**
+ Competitive salary
+ Comprehensive benefits package
+ Flexible work arrangements
+ Company equity*
+ ESPP (Employee Stock Purchase Program)*
+ Retirement or pension plan*
+ Generous paid vacation time
+ Paid holidays and sick leave
+ Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
+ Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
+ Paid volunteer time off: 20 hours per year
+ Company-wide hack weeks
+ Mental wellness programs
*Eligibility may vary by role, region, and tenure
**About PagerDuty**
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses
PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site ( and @pagerduty on Instagram.
**Additional Information**
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy ( .
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.

**About NCR Atleos**
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek's prestigious 2025 Top 100 Global Most Loved Workplaces® list.
**Professional Services Technical Installer**
**Location:** virtual
**Travel:** 90 **%** travel
About NCR Atleos Telecom and Technology - Optical Practice
NCR Atleos is a global leader in enterprise network services, delivering comprehensive solutions that support the deployment, management, and optimization of modern, cloud-native, and virtualized networks. Operating in over 160 countries, the Telecom and Technology (T&T) division is recognized for its high first-visit resolution rate and multi-vendor expertise.
The Optical Practice within the T&T division focuses on high-performance optical networking solutions, supporting OEM clients with the design, installation, and maintenance of ISP infrastructure. Working with each OEM in the DWDM long haul and Metro network we install and upgrade transport telecom equipment with integrity and quality. Work is performed in Central offices and Huts throughout the US with a presence around the world. Geared toward Telecom, the position does not entail services to the house or business such as IT/AV, PBX, CCTV, VoIP or ATM. This position requires a good attitude and aptitude and offers potential for growth in the industry.
**Key Areas of Responsibility:**
+ Daily reporting (project number, site, hours on-site, hours travel, etc.)
+ Weekly and on time expense submission.
+ Project specific reporting in customer databases or Excel (self-audits, weekly updates, milestone reporting, etc.).
+ Escalates project issues and risks by interfacing with project personnel to include customers, and suppliers
+ Monitor implementation in accordance with time, cost, and quality/standards
+ Assist upon request Engineering Dispatch Service.
+ Maintain access status, updating and increasing as needed
+ Maintain training records, updating and increase as needed
+ Maintain deployment tools and software (including certifications and calibrations)
+ Lead and supervise work onsite
+ Understand and use established safety practices
+ Understand quality requirements and can implement quality control processes based on OEM technical practices and end customer Best Practices.
+ Perform power verification and preliminary hardware testing by use of proper testing tools.
+ Addition or removal of common systems equipment hardware.
+ Addition or removal of wiring and connections (on non-working equipment only).
+ Commissioning and testing of OEM equipment to the photonic layer.
+ Read and stay current on installation documentation.
+ Can perform inventory from Bill of Material (BOM)
+ Read and interpret engineering specs, prints, and drawings.
+ Understand the Scope of Work (SOW) and write comprehensive Job Change
+ Demonstrate proper use of telecom and fiber transport tools.
+ Perform all physical and mechanical installation activities.
+ Maintain on-site job records and administration tracking.
+ Perform power and grounding installations on equipment within a power bay or fuse and alarm panel.
+ Understanding of -48V power principles and terminations.
+ Ability to work safely around enclosed power bays with live equipment
+ Understands power cable types
+ Lead verification/continuity testing.
+ Can point out power cable size issues for voltage drop and length.
+ Perform power verification and power-up of OEM equipment.
+ Manage logistics and execute physical installation of hardware on one or multiple sites.
+ Perform preliminary hardware testing in an out of service environment.
+ Can perform C&P as a standalone up to the Photonic layer.
+ Can perform troubleshooting with use of test sets i.e. BER, OTDR etc.
+ Lead site teams (Site Team Leader assignment) managing others to ensure proper installation.
+ Verify completion of service delivery
+ Redlines
+ Job Cost Overages
+ Quality
**Qualifications Required:**
+ Must have a minimum of 3 years accumulated experience or equivalent as determined by the Installation Supplier's training process and demonstrated to the TC representative upon request, proficiency in the system (Familiar with Telcordia). In addition, must have obtained Telcordia Skill level 1, 2, and 3.
+ Familiarity with TELCORDIA GR-1275 standard
+ Experience with DWDM Long Haul equipment
+ Familiarity with -48V POWER
+ Familiarity with Infinera (Nokia) equipment
+ Familiarity with fibers and fiber scoping
+ Ability to perform work operations or job activities without supervision.
+ Ability to adhere to and show company policies and procedures
+ Ability to demonstrate good analytical and problem-solving skills and communicate results in a professional and structured manner.
+ Ability to work in a 10ft environment.
+ Ability to work in tight spaces and aisles under 3ft wide.
+ Ability to use a Personal Computer and various software applications (including but not limited to Outlook and Microsoft Office (Word, Excel, etc.)
+ Travel away from home for several weeks on demand as required
+ Night shift work required upon demand.
+ Physically lift a minimum of 25 pounds (12 kilos)
+ Conduct work assignments, communicate, dress and assist customer in a professional manner.
+ Shall have the ability to train lower skill levels, give proper feedback and have performed items in lower skill level requirements.
+ Ability to identify proper installation in accordance with manufacturer technical manuals and customer best practices.
+ Must be able to evaluate other technicians' performance:
+ Skill level evaluations (Installation skill levels)
+ Provide shadowing and hands on training
**#LI-CB1**
**#LI-REMOTE**
Offers of employment are conditional upon passage of screening criteria applicable to the job.
**Full time employee benefits include** :
+ Medical Insurance
+ Dental Insurance
+ Life Insurance
+ Vision Insurance
+ Short/Long Term Disability
+ Paid Vacation
+ 401k
**EEO Statement**
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

We are seeking an experienced and strategic Professional Services Portfolio Manager to lead the development of our comprehensive payroll service offering.
This role is critical in evaluating our current portfolio, identifying gaps, and designing a comprehensive, competitive payroll service that is aligned with broader business objectives and client needs.
The successful candidate will own the full commercialization lifecycle-from design through operational execution, enablement, and go-to-market deployment.
**WHAT YOU'LL DO: Key Responsibilities:**
**Strategic Service Development:**
+ Evaluate current payroll service offerings to identify strengths, weaknesses, gaps, and market opportunities.
+ Conduct competitive analysis and benchmarking to understand evolving customer expectations and market standards.
+ Develop a compelling, future-ready payroll service offering that aligns with internal capabilities and cross-business objectives.
**Commercialization & Program Leadership:**
+ Lead the end-to-end commercialization of the new service development and deployment, including:
+ Gap analysis against current services and market expectations.
+ Development of roadmap, financial and staffing models, and ROI analysis.
+ Service definitions (features, functions, value proposition, SLAs, pricing models).
+ Creation of RACI charts to clarify roles and responsibilities.
+ Delivery model, identifying delivery plan, location strategy and potential partnerships
+ Establish a service development roadmap with clear priorities and timelines.
**Cross-Functional Collaboration:**
+ Work closely with service operations, enterprise learning, sales, marketing, product, finance, and delivery teams to ensure alignment and execution readiness.
+ Collaborate with service operations to:
+ Identify and assess potential strategic partnerships with third-party providers or business units to enhance service offerings.
+ Evaluate geographic locations for service deployment or expansion to optimize customer reach and operational efficiency.
+ Define the skills and talent profiles required to support new services and influence hiring or training strategies.
+ Coordinate with HR and service delivery to establish the appropriate staffing model and training requirements.
+ Partner with marketing on the creation of internal and external collateral, messaging, and launch plans.
**New Service Enablement & Partnerships:**
+ Assess and build potential partnerships or vendor relationships to support new service offerings.
+ Contribute to site strategy and workforce planning to ensure proper alignment between service goals and operational capabilities.
+ Influence workforce design through skills mapping and talent strategy discussions with relevant stakeholders.
**Operationalization & Enablement:**
+ Lead enablement efforts for sales and service teams, including development of training materials and delivery sessions.
+ Define key operational metrics and KPIs to measure success and ensure service performance.
+ Monitor service performance post-launch and drive continuous improvement based on feedback and outcomes.
**TO SUCCEED IN THIS ROLE: Required Qualifications:**
+ 5-8+ years of experience in product ownership, service design, or product management.
+ Proven experience launching and scaling service-based offerings in a competitive market.
+ Strong background in service design and operational readiness.
+ Demonstrated success collaborating across business functions and building strategic partnerships.
+ Excellent project management and organizational skills.
+ Strong analytical and communication skills.
**BONUS POINTS FOR THESE:** Preferred Qualifications
+ 5-8+ years of experience in product ownership, service design, or product management-ideally within payroll, HR services, SaaS, or B2B services.
+ Bachelor's degree in Business, HR, Finance, or related field (Master's preferred).
+ Experience in the payroll or HCM (Human Capital Management) industry.
+ Familiarity with agile service/product development methodologies.
+ Understanding of go-to-market strategies and service marketing principles.
#LI-AE1
#LI-Hybrid
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

Job Description

Job Description

Professional Services Coordinator

At Novatech, we are on a mission to provide exceptional customer service in the business solutions industry. From managed print and managed IT to cybersecurity and cloud solutions, Novatech helps increase profits by empowering businesses to increase productivity, lower costs and drive growth through expert guidance and support of cutting-edge technology.

Imagine working for a company that awards innovation, teamwork, and growth. Bring your talents to Novatech and immerse yourself in a company that provides great benefits, professional development, and a passionate team of co-workers!

Novatech has an exciting opportunity for you as a PROFESSIONAL SERVICES COORDINATOR , supporting the Alpharetta market.

Candidates must have exceptional customer service skills and be self-motivated, multi-tasking, proactive individuals who demonstrate the ability to go beyond text-book training to anticipate and prevent typical problems and quickly and intuitively solve new problems.

Your Job:

As a Novatech employee your general responsibilities include but are not limited to:

• Interact with customers, vendors, and peers.

• Develop and maintain good communication levels with your peers regarding client or company issues.

• Represent Novatech with professionalism and integrity; both to our existing customers, and everybody you meet, potential customers.

• Treat every client with respect. Adapt to and communicate with them on their level, never challenging their input or decisions in any unprofessional or condescending manner.

• Creatively suggest ideas for providing increased productivity for Novatech, and better service attention for our clients; based on your experiences.

• Assist with and learn new technologies.

• You are also responsible for knowledge and adherence of Novatech policy and procedures, which will be discussed during your orientation.

As a Professional Services Coordinator, your responsibilities include but are not limited to:

• Project/Sales Good Receipt

• Receive goods ordered and/or verify receipt if not delivered to Alpharetta Office

• Confirm product accuracy

• Enter serialized good receipt in EA

• Produce Sales Order Pick list information

• Place and label product in inventory storage

• Update CW ticket with goods receipt, notes and status as needed

Inventory Control

• Maintain Inventory Room

• Organize equipment by sales order

• Organize bulk inventory items and monitor inventory levels

• Control access to inventory for Pro Services team members

• Verify inventory taken from Inventory Room (serial numbers/sales order/etc.)

• Update sales order pick list as items are placed in or removed from Inventory Room

Scheduling of tickets

• Coordinate with Pro Service Manager on scheduling logistics

• Assign tickets to engineers

• Ensure product is all received and available to install

• Contact and work with customers for all scheduling matters

• Ensure customer is aware and confirm dates/times are good

• Maintain regular and timely communication with customer

• Manage the transfer and documentation of product to be installed to the engineer for accurate inventory control

Coordination of engineers

• Follow up throughout the day with scheduled resources for status and updates

• Give direction as per schedule changes

• Confirm product delivery and/or installation for invoicing

• Report status and issues to Pro Service manager as required

• Drive operational tempo of schedule and work to mitigate lost or wasted time for Engineers

Service board management

• Work in conjunction with Pro Services Manager to keep all tickets updated and moving forward

• Ensure all tickets have proper status, filters, notes, parts, resources and accurate notes

Follow-up, auditing, and closing of tickets

• Review tickets placed in “Follow-Up” status by engineers for overall completion, time, and billing accuracy

• Ensure all filterable fields are accurately selected

• Work with Pro Services Manager and Engineers to address overages and/or incomplete items on tickets

• Ensure notes are orderly and proper for customer review

• Enter ticket notes or directly follow-up with customers as required to ensure customer is informed and ultimately satisfied

• Close tickets for invoicing when confirmed 100% complete or alternatives in action otherwise

• Recognize trends and anomalies in the overall process and report to Pro Services or Accounting management as required.

You Bring to Novatech:

• CERTIFICATION GOALS

o It is required for all full-time technical staff positions to take two Microsoft or other approved certification exams per year. Passing the exam is not a condition of employment; however, a genuine effort to do so is required. Preparation will be self-study on your own time. Most exam hours will be during Novatech working hours. Exams must be pre-approved and not all qualify for a salary increase but may be eligible for reimbursement. Novatech will pay for (approved) two (2) exam attempts and all study materials necessary.

o As a Vendor Certified Employee, you will be required to associate your certifications with Novatech to assist with partner level certification needs as well as have access to various training materials. Your association is controlled by you and moves with you should employment with us terminate.

Novatech, Inc. Offers:

• Comprehensive benefit package including medical, prescription, dental, vision, life insurance and other supplemental coverage.

• 401(k) plan with matching company contribution.

• Generous Paid Time Off, Volunteer Time Off, Floating Holiday, Company Holidays and Parental Leave

• $300 per year to contribute to achieving your personal wellness and fitness goals.

• Employee Recognition Programs

Novatech provides equal employment opportunities (EEO) to all employees and applicants. We consider qualified applicants for employment regardless of race, color, religion, creed, national origin, sex, pregnancy, sexual orientation, gender identification, disability, alienage or citizenship status, marital status, genetic information, veteran status, or any other characteristic protected under applicable law.

Company Description

Novatech is a nationwide Managed Office provider that delivers a complete portfolio of technology solutions including IT, Print, Cloud, and Security. Headquartered in Nashville, Tennessee, the company partners with businesses across the country to streamline operations, strengthen security, and improve productivity. Since its founding in 1998, Novatech has built a reputation for combining innovative technology with personalized service, offering clients a single trusted source for their office technology needs. With a culture focused on growth, integrity, and collaboration, Novatech continues to expand its national presence while creating rewarding opportunities for professionals who want to grow their careers in the technology industry.

Company Description

Novatech is a nationwide Managed Office provider that delivers a complete portfolio of technology solutions including IT, Print, Cloud, and Security. Headquartered in Nashville, Tennessee, the company partners with businesses across the country to streamline operations, strengthen security, and improve productivity. Since its founding in 1998, Novatech has built a reputation for combining innovative technology with personalized service, offering clients a single trusted source for their office technology needs. With a culture focused on growth, integrity, and collaboration, Novatech continues to expand its national presence while creating rewarding opportunities for professionals who want to grow their careers in the technology industry.